@microsoft/omnichannel-chat-widget 1.0.5-main.d908c85 → 1.0.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -5,9 +5,9 @@ Object.defineProperty(exports, "__esModule", {
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  });
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  exports.TelemetryHelper = void 0;
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  var _TelemetryConstants = require("./TelemetryConstants");
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- var _utils = require("../utils");
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- var _TelemetryManager = require("./TelemetryManager");
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  var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
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+ var _TelemetryManager = require("./TelemetryManager");
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+ var _utils = require("../utils");
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  function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
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  function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
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  function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
@@ -96,6 +96,7 @@ class TelemetryHelper {
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  return TelemetryHelper.populate(level, payload, event => {
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  var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
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  event.Event = payload.Event;
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+ event.Description = payload.Description;
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  event.ResourcePath = payload.ResourcePath;
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  event.WidgetState = payload.WidgetState;
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  event.ChatState = payload.ChatState;
@@ -61,12 +61,13 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
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  // eslint-disable-next-line @typescript-eslint/no-explicit-any
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  exports.prepareStartChat = prepareStartChat;
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  const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
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+ var _props$controlProps;
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  //Handle reconnect scenario
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  // Getting prechat Survey Context
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  const parseToJson = false;
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  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
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- const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
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+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse && !(props !== null && props !== void 0 && (_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hidePreChatSurveyPane);
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  if (showPrechat) {
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  dispatch({
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  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -93,13 +94,13 @@ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProact
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  // eslint-disable-next-line @typescript-eslint/no-explicit-any
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  exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
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  const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persistedState) => {
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- var _props$controlProps;
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+ var _props$controlProps2;
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  let isStartChatSuccessful = false;
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  const chatConfig = props === null || props === void 0 ? void 0 : props.chatConfig;
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  const getAuthToken = props === null || props === void 0 ? void 0 : props.getAuthToken;
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- const hideErrorUIPane = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.hideErrorUIPane;
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+ const hideErrorUIPane = props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.hideErrorUIPane;
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  try {
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- var _newAdapter$activity$, _TelemetryTimers$Widg;
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+ var _newAdapter$activity$, _TelemetryTimers$Widg2;
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  //Start widget load timer
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  _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
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  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -175,10 +176,16 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
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  });
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  }
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  if (persistedState) {
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+ var _TelemetryTimers$Widg;
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  dispatch({
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  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
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  payload: persistedState
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  });
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+ _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
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+ Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
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+ Description: "Widget load complete. Persisted state retrieved",
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+ ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
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+ });
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  await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
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  return;
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  }
@@ -192,7 +199,7 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
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  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
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  Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
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  Description: "Widget load complete",
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- ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
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+ ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg2 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg2 === void 0 ? void 0 : _TelemetryTimers$Widg2.milliSecondsElapsed
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  });
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  // Set post chat context in state
@@ -202,15 +209,10 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
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  // Updating chat session detail for telemetry
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  await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch);
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  } catch (ex) {
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- _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.ERROR, {
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- Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
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- ExceptionDetails: {
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- Exception: `Widget load Failed: ${ex}`
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- }
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- });
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- _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex);
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+ var _TelemetryTimers$Widg4;
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  // eslint-disable-next-line @typescript-eslint/no-explicit-any
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  if (ex.message === _Constants.ChatSDKError.WidgetUseOutsideOperatingHour) {
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+ var _TelemetryTimers$Widg3;
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  dispatch({
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  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
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  payload: true
@@ -219,8 +221,21 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
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  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
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  payload: _ConversationState.ConversationState.OutOfOffice
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  });
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+ _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
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+ Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
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+ Description: "Widget load complete. Widget is OOOH.",
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+ ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg3 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg3 === void 0 ? void 0 : _TelemetryTimers$Widg3.milliSecondsElapsed
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+ });
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  return;
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  }
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+ _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.ERROR, {
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+ Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
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+ ExceptionDetails: {
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+ Exception: `Widget load Failed: ${ex}`
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+ },
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+ ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg4 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg4 === void 0 ? void 0 : _TelemetryTimers$Widg4.milliSecondsElapsed
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+ });
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+ _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex);
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  dispatch({
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  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
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  payload: true
@@ -60,9 +60,13 @@ const ProactiveChatPaneStateful = props => {
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  Description: "Proactive chat accepted."
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  });
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  if (state.appStates.proactiveChatStates.proactiveChatInNewWindow) {
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+ var _state$appStates, _state$appStates$proa;
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  // TODO: BroadcastService: replace with the sdk broadcast service, when in place
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  const startPopoutChatEvent = {
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- eventName: _TelemetryConstants.BroadcastEvent.ProactiveChatStartPopoutChat
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+ eventName: _TelemetryConstants.BroadcastEvent.ProactiveChatStartPopoutChat,
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+ payload: {
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+ enablePrechat: (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : (_state$appStates$proa = _state$appStates.proactiveChatStates) === null || _state$appStates$proa === void 0 ? void 0 : _state$appStates$proa.proactiveChatEnablePrechat) === true
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+ }
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  };
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  _omnichannelChatComponents.BroadcastService.postMessage(startPopoutChatEvent);
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  dispatch({
@@ -2,9 +2,9 @@ function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key i
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  function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
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  function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
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  import { ScenarioType, TelemetryEvent } from "./TelemetryConstants";
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- import { newGuid } from "../utils";
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- import { TelemetryManager } from "./TelemetryManager";
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  import { BroadcastService } from "@microsoft/omnichannel-chat-components";
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+ import { TelemetryManager } from "./TelemetryManager";
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+ import { newGuid } from "../utils";
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  export class TelemetryHelper {
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  static buildTelemetryEvent(level, input) {
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  switch (input.scenarioType) {
@@ -90,6 +90,7 @@ export class TelemetryHelper {
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  return TelemetryHelper.populate(level, payload, event => {
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  var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
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  event.Event = payload.Event;
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+ event.Description = payload.Description;
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  event.ResourcePath = payload.ResourcePath;
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  event.WidgetState = payload.WidgetState;
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  event.ChatState = payload.ChatState;
@@ -55,12 +55,13 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
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  // eslint-disable-next-line @typescript-eslint/no-explicit-any
57
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  const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
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+ var _props$controlProps;
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  //Handle reconnect scenario
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  // Getting prechat Survey Context
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  const parseToJson = false;
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  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
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- const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
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+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse && !(props !== null && props !== void 0 && (_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hidePreChatSurveyPane);
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  if (showPrechat) {
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  dispatch({
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  type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -86,13 +87,13 @@ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProact
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  // eslint-disable-next-line @typescript-eslint/no-explicit-any
88
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  const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persistedState) => {
89
- var _props$controlProps;
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+ var _props$controlProps2;
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  let isStartChatSuccessful = false;
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  const chatConfig = props === null || props === void 0 ? void 0 : props.chatConfig;
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  const getAuthToken = props === null || props === void 0 ? void 0 : props.getAuthToken;
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- const hideErrorUIPane = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.hideErrorUIPane;
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+ const hideErrorUIPane = props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.hideErrorUIPane;
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  try {
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- var _newAdapter$activity$, _TelemetryTimers$Widg;
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+ var _newAdapter$activity$, _TelemetryTimers$Widg2;
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  //Start widget load timer
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  TelemetryTimers.WidgetLoadTimer = createTimer();
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  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
@@ -168,10 +169,16 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
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  });
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  }
170
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  if (persistedState) {
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+ var _TelemetryTimers$Widg;
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  dispatch({
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  type: LiveChatWidgetActionType.SET_WIDGET_STATE,
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  payload: persistedState
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  });
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+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
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+ Event: TelemetryEvent.WidgetLoadComplete,
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+ Description: "Widget load complete. Persisted state retrieved",
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+ ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
181
+ });
175
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  await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
176
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  return;
177
184
  }
@@ -185,7 +192,7 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
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192
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
186
193
  Event: TelemetryEvent.WidgetLoadComplete,
187
194
  Description: "Widget load complete",
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- ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
195
+ ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg2 = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg2 === void 0 ? void 0 : _TelemetryTimers$Widg2.milliSecondsElapsed
189
196
  });
190
197
 
191
198
  // Set post chat context in state
@@ -195,15 +202,10 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
195
202
  // Updating chat session detail for telemetry
196
203
  await updateSessionDataForTelemetry(chatSDK, dispatch);
197
204
  } catch (ex) {
198
- TelemetryHelper.logLoadingEvent(LogLevel.ERROR, {
199
- Event: TelemetryEvent.WidgetLoadFailed,
200
- ExceptionDetails: {
201
- Exception: `Widget load Failed: ${ex}`
202
- }
203
- });
204
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
205
+ var _TelemetryTimers$Widg4;
205
206
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
206
207
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
208
+ var _TelemetryTimers$Widg3;
207
209
  dispatch({
208
210
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
209
211
  payload: true
@@ -212,8 +214,21 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persi
212
214
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
213
215
  payload: ConversationState.OutOfOffice
214
216
  });
217
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
218
+ Event: TelemetryEvent.WidgetLoadComplete,
219
+ Description: "Widget load complete. Widget is OOOH.",
220
+ ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg3 = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg3 === void 0 ? void 0 : _TelemetryTimers$Widg3.milliSecondsElapsed
221
+ });
215
222
  return;
216
223
  }
224
+ TelemetryHelper.logLoadingEvent(LogLevel.ERROR, {
225
+ Event: TelemetryEvent.WidgetLoadFailed,
226
+ ExceptionDetails: {
227
+ Exception: `Widget load Failed: ${ex}`
228
+ },
229
+ ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg4 = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg4 === void 0 ? void 0 : _TelemetryTimers$Widg4.milliSecondsElapsed
230
+ });
231
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
217
232
  dispatch({
218
233
  type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
219
234
  payload: true
@@ -53,9 +53,13 @@ export const ProactiveChatPaneStateful = props => {
53
53
  Description: "Proactive chat accepted."
54
54
  });
55
55
  if (state.appStates.proactiveChatStates.proactiveChatInNewWindow) {
56
+ var _state$appStates, _state$appStates$proa;
56
57
  // TODO: BroadcastService: replace with the sdk broadcast service, when in place
57
58
  const startPopoutChatEvent = {
58
- eventName: BroadcastEvent.ProactiveChatStartPopoutChat
59
+ eventName: BroadcastEvent.ProactiveChatStartPopoutChat,
60
+ payload: {
61
+ enablePrechat: (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : (_state$appStates$proa = _state$appStates.proactiveChatStates) === null || _state$appStates$proa === void 0 ? void 0 : _state$appStates$proa.proactiveChatEnablePrechat) === true
62
+ }
59
63
  };
60
64
  BroadcastService.postMessage(startPopoutChatEvent);
61
65
  dispatch({
@@ -1,11 +1,11 @@
1
- import { LogLevel, TelemetryEvent, TelemetryInput } from "./TelemetryConstants";
2
1
  import { BaseContract, TelemetryContract } from "./definitions/Contracts";
3
2
  import { TelemetryData } from "./definitions/Payload";
3
+ import { LogLevel, TelemetryEvent, TelemetryInput } from "./TelemetryConstants";
4
4
  import ChatConfig from "@microsoft/omnichannel-chat-sdk/lib/core/ChatConfig";
5
- import LiveChatContext from "@microsoft/omnichannel-chat-sdk/lib/core/LiveChatContext";
6
- import LiveWorkItemDetails from "@microsoft/omnichannel-chat-sdk/lib/core/LiveWorkItemDetails";
7
5
  import { IInternalTelemetryData } from "./interfaces/IInternalTelemetryData";
8
6
  import { ITelemetryConfig } from "./interfaces/ITelemetryConfig";
7
+ import LiveChatContext from "@microsoft/omnichannel-chat-sdk/lib/core/LiveChatContext";
8
+ import LiveWorkItemDetails from "@microsoft/omnichannel-chat-sdk/lib/core/LiveWorkItemDetails";
9
9
  export interface TelemetryEventWrapper {
10
10
  Event: TelemetryEvent;
11
11
  Description?: string;
@@ -22,6 +22,7 @@ export interface LoadTelemetryData extends BaseTelemetryData {
22
22
  OCChatSDKVersion?: string;
23
23
  OCChatWidgetVersion?: string;
24
24
  OCChatComponentsVersion?: string;
25
+ Description?: string;
25
26
  }
26
27
  export interface MessageProcessingErrorData extends BaseTelemetryData {
27
28
  Event: string;
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@microsoft/omnichannel-chat-widget",
3
- "version": "1.0.5-main.d908c85",
3
+ "version": "1.0.5",
4
4
  "description": "Microsoft Omnichannel Chat Widget",
5
5
  "main": "lib/cjs/index.js",
6
6
  "types": "lib/types/index.d.ts",
@@ -75,7 +75,7 @@
75
75
  },
76
76
  "dependencies": {
77
77
  "@microsoft/omnichannel-chat-components": "^1.0.1",
78
- "@microsoft/omnichannel-chat-sdk": "1.4.1",
78
+ "@microsoft/omnichannel-chat-sdk": "1.4.2",
79
79
  "abort-controller-es5": "^2.0.1",
80
80
  "dompurify": "^2.3.4",
81
81
  "markdown-it": "^12.3.2",