@microsoft/omnichannel-chat-widget 0.1.0-main.fdf1fdf → 1.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (312) hide show
  1. package/README.md +7 -34
  2. package/lib/cjs/assets/Icons.js +4 -2
  3. package/lib/cjs/common/Constants.js +31 -171
  4. package/lib/cjs/common/KeyCodes.js +3 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  6. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  7. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +111 -0
  8. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  9. package/lib/cjs/common/telemetry/TelemetryConstants.js +63 -27
  10. package/lib/cjs/common/telemetry/TelemetryHelper.js +21 -59
  11. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  13. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  14. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  15. package/lib/cjs/common/utils.js +40 -106
  16. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  17. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  18. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  19. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +18 -49
  20. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -37
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  23. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  24. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  27. package/lib/cjs/components/headerstateful/HeaderStateful.js +19 -31
  28. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  29. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js +139 -0
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  33. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  34. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  35. package/lib/cjs/components/livechatwidget/common/agentEndConversationHelper.js +36 -0
  36. package/lib/cjs/components/livechatwidget/common/authHelper.js +13 -15
  37. package/lib/cjs/components/livechatwidget/common/createAdapter.js +4 -13
  38. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  39. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  40. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  41. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  42. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +127 -49
  43. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  44. package/lib/cjs/components/livechatwidget/common/endChat.js +65 -70
  45. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  46. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  47. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  48. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +25 -101
  49. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +82 -151
  50. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  51. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +256 -12
  52. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  53. package/lib/cjs/components/livechatwidget/common/startChat.js +185 -128
  54. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  55. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  56. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  57. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +284 -253
  58. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +37 -25
  59. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  60. package/lib/cjs/components/loadingpanestateful/interfaces/IStartChatErrorPaneControlProps.js +1 -0
  61. package/lib/cjs/components/loadingpanestateful/interfaces/IStartChatErrorPaneProps.js +1 -0
  62. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  63. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  64. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +35 -24
  65. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  66. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  67. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  68. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  69. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -38
  70. package/lib/cjs/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  71. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  72. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +8 -24
  73. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +21 -37
  74. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +0 -7
  75. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  76. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  77. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  78. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  79. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  80. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +10 -22
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -61
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +8 -42
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +4 -22
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +20 -33
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +81 -45
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  121. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  122. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  123. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  124. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  125. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  126. package/lib/cjs/contexts/common/ConversationEndEntity.js +12 -0
  127. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  128. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +34 -29
  129. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +18 -13
  130. package/lib/cjs/contexts/createReducer.js +190 -110
  131. package/lib/cjs/controller/componentController.js +2 -31
  132. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  133. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  134. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  135. package/lib/cjs/hooks/useDebounce.js +28 -0
  136. package/lib/cjs/hooks/useWindowDimensions.js +30 -0
  137. package/lib/cjs/index.js +0 -5
  138. package/lib/cjs/plugins/newMessageEventHandler.js +29 -36
  139. package/lib/esm/assets/Icons.js +2 -1
  140. package/lib/esm/common/Constants.js +27 -158
  141. package/lib/esm/common/KeyCodes.js +3 -3
  142. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  143. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  144. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +104 -0
  145. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  146. package/lib/esm/common/telemetry/TelemetryConstants.js +67 -24
  147. package/lib/esm/common/telemetry/TelemetryHelper.js +21 -47
  148. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  149. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  150. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  151. package/lib/esm/common/utils.js +38 -53
  152. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  153. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  154. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  155. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +20 -30
  156. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -16
  157. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  158. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  159. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  160. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  161. package/lib/esm/components/headerstateful/HeaderStateful.js +19 -16
  162. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  163. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  164. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js +134 -0
  165. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  166. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  167. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  168. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  169. package/lib/esm/components/livechatwidget/common/agentEndConversationHelper.js +30 -0
  170. package/lib/esm/components/livechatwidget/common/authHelper.js +13 -10
  171. package/lib/esm/components/livechatwidget/common/createAdapter.js +6 -6
  172. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  173. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  174. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  175. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  176. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +128 -35
  177. package/lib/esm/components/livechatwidget/common/endChat.js +69 -57
  178. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  179. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  180. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  181. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +28 -67
  182. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +80 -129
  183. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  184. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +259 -6
  185. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  186. package/lib/esm/components/livechatwidget/common/startChat.js +184 -99
  187. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  188. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  189. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +287 -188
  190. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +38 -13
  191. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  192. package/lib/esm/components/loadingpanestateful/interfaces/IStartChatErrorPaneControlProps.js +1 -0
  193. package/lib/esm/components/loadingpanestateful/interfaces/IStartChatErrorPaneProps.js +1 -0
  194. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  195. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  196. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +35 -12
  197. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  198. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  199. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  200. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  201. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -22
  202. package/lib/esm/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  203. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  204. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +8 -6
  205. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +19 -11
  206. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  207. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  208. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  209. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  210. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  211. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +12 -14
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -39
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +9 -28
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +5 -14
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +20 -22
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +81 -40
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  250. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  251. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  252. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  253. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  254. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  255. package/lib/esm/contexts/ChatContextStore.js +2 -1
  256. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  257. package/lib/esm/contexts/common/ConversationEndEntity.js +5 -0
  258. package/lib/esm/contexts/common/ConversationState.js +0 -1
  259. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +34 -29
  260. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +18 -9
  261. package/lib/esm/contexts/createReducer.js +190 -107
  262. package/lib/esm/controller/componentController.js +3 -2
  263. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  264. package/lib/esm/hooks/useChatContextStore.js +0 -4
  265. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  266. package/lib/esm/hooks/useDebounce.js +22 -0
  267. package/lib/esm/hooks/useWindowDimensions.js +23 -0
  268. package/lib/esm/plugins/newMessageEventHandler.js +29 -26
  269. package/lib/types/assets/Icons.d.ts +1 -0
  270. package/lib/types/common/Constants.d.ts +21 -0
  271. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  272. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  273. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  274. package/lib/types/common/telemetry/TelemetryConstants.d.ts +45 -9
  275. package/lib/types/common/telemetry/definitions/Contracts.d.ts +4 -4
  276. package/lib/types/common/telemetry/definitions/Payload.d.ts +1 -0
  277. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +4 -0
  278. package/lib/types/common/utils.d.ts +1 -0
  279. package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts +0 -7
  280. package/lib/types/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.d.ts +9 -0
  281. package/lib/types/components/livechatwidget/common/agentEndConversationHelper.d.ts +6 -0
  282. package/lib/types/components/livechatwidget/common/authHelper.d.ts +3 -2
  283. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  284. package/lib/types/components/livechatwidget/common/initWebChatComposer.d.ts +1 -1
  285. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  286. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +6 -1
  287. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -4
  288. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +3 -1
  289. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +6 -2
  290. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  291. package/lib/types/components/loadingpanestateful/LoadingPaneStateful.d.ts +1 -2
  292. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  293. package/lib/types/components/loadingpanestateful/interfaces/IStartChatErrorPaneControlProps.d.ts +4 -0
  294. package/lib/types/components/loadingpanestateful/interfaces/IStartChatErrorPaneProps.d.ts +4 -0
  295. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  296. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  297. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  298. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  299. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  300. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  301. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  302. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  303. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  304. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.d.ts +1 -1
  305. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.d.ts +1 -1
  306. package/lib/types/contexts/common/ConversationEndEntity.d.ts +4 -0
  307. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +9 -3
  308. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +34 -28
  309. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  310. package/lib/types/hooks/useDebounce.d.ts +3 -0
  311. package/lib/types/hooks/useWindowDimensions.d.ts +4 -0
  312. package/package.json +3 -3
@@ -4,42 +4,31 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.registerTelemetryLoggers = void 0;
7
-
8
7
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
9
-
10
8
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
11
-
12
9
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
13
-
14
10
  var _defaultAriaConfig = require("../../../common/telemetry/defaultConfigs/defaultAriaConfig");
15
-
16
11
  var _defaultTelemetryInternalData = require("../../../common/telemetry/defaultConfigs/defaultTelemetryInternalData");
17
-
18
12
  var _defaultTelemetryConfiguration = require("../../../common/telemetry/defaultConfigs/defaultTelemetryConfiguration");
19
-
20
13
  const registerTelemetryLoggers = (props, dispatch) => {
21
14
  var _props$liveChatContex, _props$liveChatContex2;
22
-
23
- const telemetryConfig = { ..._defaultTelemetryConfiguration.defaultTelemetryConfiguration,
15
+ const telemetryConfig = {
16
+ ..._defaultTelemetryConfiguration.defaultTelemetryConfiguration,
24
17
  ...props.telemetryConfig
25
18
  };
26
-
27
19
  if ((_props$liveChatContex = props.liveChatContextFromCache) !== null && _props$liveChatContex !== void 0 && (_props$liveChatContex2 = _props$liveChatContex.domainStates) !== null && _props$liveChatContex2 !== void 0 && _props$liveChatContex2.telemetryInternalData) {
28
20
  var _props$liveChatContex3, _props$liveChatContex4;
29
-
30
21
  _TelemetryManager.TelemetryManager.InternalTelemetryData = (_props$liveChatContex3 = props.liveChatContextFromCache) === null || _props$liveChatContex3 === void 0 ? void 0 : (_props$liveChatContex4 = _props$liveChatContex3.domainStates) === null || _props$liveChatContex4 === void 0 ? void 0 : _props$liveChatContex4.telemetryInternalData;
31
22
  } else {
32
23
  var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$chatSDK3, _props$chatSDK3$omnic;
33
-
34
- let telemetryData = { ..._defaultTelemetryInternalData.defaultInternalTelemetryData,
24
+ let telemetryData = {
25
+ ..._defaultTelemetryInternalData.defaultInternalTelemetryData,
35
26
  telemetryConfig: Object.assign({}, _defaultTelemetryConfiguration.defaultTelemetryConfiguration, telemetryConfig),
36
27
  ariaConfig: Object.assign({}, _defaultAriaConfig.defaultAriaConfig, telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.ariaConfigurations)
37
28
  };
38
-
39
29
  if (props.chatConfig) {
40
30
  telemetryData = _TelemetryHelper.TelemetryHelper.addChatConfigDataToTelemetry(props === null || props === void 0 ? void 0 : props.chatConfig, telemetryData);
41
31
  }
42
-
43
32
  telemetryData = _TelemetryHelper.TelemetryHelper.addWidgetDataToTelemetry(telemetryConfig, telemetryData);
44
33
  telemetryData.OCChatSDKVersion = telemetryConfig.OCChatSDKVersion ?? "0.0.0-0";
45
34
  telemetryData.chatComponentVersion = telemetryConfig.chatComponentVersion ?? "0.0.0-0";
@@ -53,8 +42,6 @@ const registerTelemetryLoggers = (props, dispatch) => {
53
42
  payload: telemetryData
54
43
  });
55
44
  }
56
-
57
45
  (0, _TelemetryManager.RegisterLoggers)();
58
46
  };
59
-
60
47
  exports.registerTelemetryLoggers = registerTelemetryLoggers;
@@ -3,30 +3,29 @@
3
3
  Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
- exports.setPostChatContextAndLoadSurvey = void 0;
7
-
6
+ exports.setPostChatContextAndLoadSurvey = exports.initiatePostChat = exports.checkPostChatEnabled = void 0;
8
7
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
9
-
10
8
  var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
11
-
12
9
  var _ConversationState = require("../../../contexts/common/ConversationState");
13
-
14
10
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
15
-
16
11
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
17
-
12
+ var _Constants = require("../../../common/Constants");
13
+ var _endChat = require("./endChat");
14
+ var _PostChatSurveyMode = require("../../postchatsurveypanestateful/enums/PostChatSurveyMode");
15
+ var _utils = require("../../../common/utils");
16
+ var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
17
+ var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
18
+ var _ConversationEndEntity = require("../../../contexts/common/ConversationEndEntity");
18
19
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
20
  const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persistedChat) => {
20
21
  try {
21
22
  if (!persistedChat) {
22
23
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
23
24
  const context = await chatSDK.getPostChatSurveyContext();
24
-
25
25
  _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
26
26
  Event: _TelemetryConstants.TelemetryEvent.PostChatContextCallSucceed,
27
27
  Description: "Postchat context call succeed."
28
28
  });
29
-
30
29
  dispatch({
31
30
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_CONTEXT,
32
31
  payload: context
@@ -39,9 +38,9 @@ const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persistedChat)
39
38
  exception: ex
40
39
  }
41
40
  });
42
- } // eslint-disable-next-line @typescript-eslint/no-unused-vars
43
-
41
+ }
44
42
 
43
+ // eslint-disable-next-line @typescript-eslint/no-unused-vars
45
44
  _omnichannelChatComponents.BroadcastService.getMessageByEventName("LoadPostChatSurvey").subscribe(msg => {
46
45
  dispatch({
47
46
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
@@ -50,4 +49,249 @@ const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persistedChat)
50
49
  });
51
50
  };
52
51
 
53
- exports.setPostChatContextAndLoadSurvey = setPostChatContextAndLoadSurvey;
52
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
53
+ exports.setPostChatContextAndLoadSurvey = setPostChatContextAndLoadSurvey;
54
+ const checkPostChatEnabled = (props, state) => {
55
+ var _props$chatConfig, _props$chatConfig$Liv, _state$domainStates$l, _state$domainStates$l2;
56
+ const isPostChatEnabled = ((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_postconversationsurveyenable) ?? ((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable);
57
+ return isPostChatEnabled === _Constants.Constants.true;
58
+ };
59
+
60
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
61
+ exports.checkPostChatEnabled = checkPostChatEnabled;
62
+ const initiatePostChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state) => {
63
+ // Check if Postchat already in progress and handle case where chat is ended by customer
64
+ if (state.appStates.postChatWorkflowInProgress && state.appStates.conversationEndedBy === _ConversationEndEntity.ConversationEndEntity.Customer) {
65
+ await (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
66
+ return;
67
+ }
68
+
69
+ // Conversation Details call required by customer as well as agent
70
+ const conversationDetails = await getConversationDetailsCall(chatSDK);
71
+ // Start Postchat workflow
72
+ dispatch({
73
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_WORKFLOW_IN_PROGRESS,
74
+ payload: true
75
+ });
76
+
77
+ // Below logic checks if agent or bot or noone joins conversation and handles them separately
78
+ if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === _Constants.Constants.userParticipantTypeTag) {
79
+ if (state.appStates.conversationEndedBy === _ConversationEndEntity.ConversationEndEntity.Customer) {
80
+ // Set use bot settings to false
81
+ await postChatInitiatedByCustomer(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state, conversationDetails, false);
82
+ } else if (state.appStates.conversationEndedBy === _ConversationEndEntity.ConversationEndEntity.Agent) {
83
+ await postChatInitiatedByAgent(props, setWebChatStyles, dispatch, state);
84
+ } else {
85
+ const error = `Conversation was Ended after agent joined but App State was not set correctly: conversationEndedBy = ${state.appStates.conversationEndedBy}`;
86
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
87
+ Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
88
+ ExceptionDetails: {
89
+ exception: error
90
+ }
91
+ });
92
+ throw new Error(error);
93
+ }
94
+ } else if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === _Constants.Constants.botParticipantTypeTag) {
95
+ // Set Use bot survey to true
96
+ dispatch({
97
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOULD_USE_BOT_SURVEY,
98
+ payload: true
99
+ });
100
+ if (state.appStates.conversationEndedBy === _ConversationEndEntity.ConversationEndEntity.Customer) {
101
+ // Set use bot settings to true
102
+ await postChatInitiatedByCustomer(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state, conversationDetails, true);
103
+ } else if (state.appStates.conversationEndedBy === _ConversationEndEntity.ConversationEndEntity.Agent) {
104
+ await postChatInitiatedByBot(props, setWebChatStyles, dispatch, state);
105
+ } else {
106
+ const error = `Conversation was Ended after bot joined but App State was not set correctly: conversationEndedBy = ${state.appStates.conversationEndedBy}`;
107
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
108
+ Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
109
+ ExceptionDetails: {
110
+ exception: error
111
+ }
112
+ });
113
+ throw new Error(error);
114
+ }
115
+ } else {
116
+ if (state.appStates.conversationEndedBy === _ConversationEndEntity.ConversationEndEntity.Customer) {
117
+ // No one has joined chat will be handled by postChat customer
118
+ await postChatInitiatedByCustomer(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state, conversationDetails, false);
119
+ } else {
120
+ const error = `ConversationDetails and App state was not set correctly: conversationDetails = ${JSON.stringify(conversationDetails)} , conversationEndedBy = ${state.appStates.conversationEndedBy}`;
121
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
122
+ Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
123
+ ExceptionDetails: {
124
+ exception: error
125
+ }
126
+ });
127
+ throw new Error(error);
128
+ }
129
+ }
130
+ };
131
+
132
+ // Function for link mode postchat workflow which is essentially same for both customer and agent
133
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
134
+ exports.initiatePostChat = initiatePostChat;
135
+ const linkModePostChatWorkflow = (props, dispatch, setWebChatStyles) => {
136
+ var _props$webChatContain, _props$webChatContain2;
137
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
138
+ Event: _TelemetryConstants.TelemetryEvent.LinkModePostChatWorkflowStarted
139
+ });
140
+ dispatch({
141
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
142
+ payload: _ConversationState.ConversationState.InActive
143
+ });
144
+
145
+ // Disable SendBox
146
+ if ((props === null || props === void 0 ? void 0 : (_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : (_props$webChatContain2 = _props$webChatContain.renderingMiddlewareProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.hideSendboxOnConversationEnd) !== false) {
147
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
148
+ setWebChatStyles(styles => {
149
+ return {
150
+ ...styles,
151
+ hideSendBox: true
152
+ };
153
+ });
154
+ }
155
+ };
156
+
157
+ // Function for embed mode postchat workflow which is essentially same for both customer and agent
158
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
159
+ const embedModePostChatWorkflow = async (dispatch, state) => {
160
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
161
+ Event: _TelemetryConstants.TelemetryEvent.EmbedModePostChatWorkflowStarted
162
+ });
163
+ if (state.domainStates.postChatContext) {
164
+ dispatch({
165
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
166
+ payload: _ConversationState.ConversationState.PostchatLoading
167
+ });
168
+ await (0, _utils.addDelayInMs)(_Constants.Constants.PostChatLoadingDurationInMs);
169
+ const loadPostChatEvent = {
170
+ eventName: _TelemetryConstants.BroadcastEvent.LoadPostChatSurvey
171
+ };
172
+ _omnichannelChatComponents.BroadcastService.postMessage(loadPostChatEvent);
173
+ } else {
174
+ const error = `Conversation was Ended but App State was not set correctly: postChatContext = ${state.domainStates.postChatContext}`;
175
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
176
+ Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
177
+ ExceptionDetails: {
178
+ exception: error
179
+ }
180
+ });
181
+ throw new Error(error);
182
+ }
183
+ };
184
+
185
+ // Function will handle only postchat cases initiated by customer
186
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
187
+ const postChatInitiatedByCustomer = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state, conversationDetails, shouldUseBotSetting) => {
188
+ let postChatSurveyMode = "";
189
+ if (shouldUseBotSetting) {
190
+ var _props$chatConfig2, _props$chatConfig2$Li, _state$domainStates$l3, _state$domainStates$l4;
191
+ postChatSurveyMode = ((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Li = _props$chatConfig2.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig2$Li === void 0 ? void 0 : _props$chatConfig2$Li.msdyn_postconversationsurveybotsurveymode) ?? ((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveybotsurveymode);
192
+ } else {
193
+ var _props$chatConfig3, _props$chatConfig3$Li, _state$domainStates$l5, _state$domainStates$l6;
194
+ postChatSurveyMode = ((_props$chatConfig3 = props.chatConfig) === null || _props$chatConfig3 === void 0 ? void 0 : (_props$chatConfig3$Li = _props$chatConfig3.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig3$Li === void 0 ? void 0 : _props$chatConfig3$Li.msdyn_postconversationsurveymode) ?? ((_state$domainStates$l5 = state.domainStates.liveChatConfig) === null || _state$domainStates$l5 === void 0 ? void 0 : (_state$domainStates$l6 = _state$domainStates$l5.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l6 === void 0 ? void 0 : _state$domainStates$l6.msdyn_postconversationsurveymode);
195
+ }
196
+ // Check if agent or bot has joined conversation
197
+ if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.canRenderPostChat) === _Constants.Constants.truePascal) {
198
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
199
+ Event: _TelemetryConstants.TelemetryEvent.PostChatWorkflowFromCustomer,
200
+ Description: shouldUseBotSetting ? "PostChat Workflow was started by customer using bot settings" : "PostChat Workflow was started by customer using agent settings"
201
+ });
202
+ const chatSession = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
203
+ // End chat call to end chatsdk but not close chat, only if chat ended by customer
204
+ await (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, true, false);
205
+ // Saving request Id below for chat transcript calls
206
+ if (chatSession) {
207
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
208
+ chatSDK.chatToken = chatSession.chatToken ?? {};
209
+ chatSDK.requestId = chatSession.requestId;
210
+ }
211
+ if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Embed) {
212
+ await embedModePostChatWorkflow(dispatch, state);
213
+ } else if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Link) {
214
+ linkModePostChatWorkflow(props, dispatch, setWebChatStyles);
215
+ } else {
216
+ const error = `Conversation was Ended but App State was not set correctly: msdyn_postconversationsurveymode = ${postChatSurveyMode}`;
217
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
218
+ Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
219
+ ExceptionDetails: {
220
+ exception: error
221
+ }
222
+ });
223
+ throw new Error(error);
224
+ }
225
+ } else {
226
+ // Agent did not join chat so end chat normally
227
+ await (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
228
+ }
229
+ };
230
+
231
+ // Function will handle only postchat cases initiated by agent
232
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
233
+ const postChatInitiatedByAgent = async (props, setWebChatStyles, dispatch, state) => {
234
+ var _props$chatConfig4, _props$chatConfig4$Li, _state$domainStates$l7, _state$domainStates$l8;
235
+ const postChatSurveyMode = ((_props$chatConfig4 = props.chatConfig) === null || _props$chatConfig4 === void 0 ? void 0 : (_props$chatConfig4$Li = _props$chatConfig4.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig4$Li === void 0 ? void 0 : _props$chatConfig4$Li.msdyn_postconversationsurveymode) ?? ((_state$domainStates$l7 = state.domainStates.liveChatConfig) === null || _state$domainStates$l7 === void 0 ? void 0 : (_state$domainStates$l8 = _state$domainStates$l7.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l8 === void 0 ? void 0 : _state$domainStates$l8.msdyn_postconversationsurveymode);
236
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
237
+ Event: _TelemetryConstants.TelemetryEvent.PostChatWorkflowFromAgent,
238
+ Description: "PostChat Workflow was started by agent"
239
+ });
240
+ if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Embed) {
241
+ await embedModePostChatWorkflow(dispatch, state);
242
+ } else if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Link) {
243
+ linkModePostChatWorkflow(props, dispatch, setWebChatStyles);
244
+ } else {
245
+ const error = `Conversation was Ended but App State was not set correctly: msdyn_postconversationsurveymode = ${postChatSurveyMode}`;
246
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
247
+ Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
248
+ ExceptionDetails: {
249
+ exception: error
250
+ }
251
+ });
252
+ throw new Error(error);
253
+ }
254
+ };
255
+
256
+ // Function will handle only postchat cases initiated by bot
257
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
258
+ const postChatInitiatedByBot = async (props, setWebChatStyles, dispatch, state) => {
259
+ var _props$chatConfig5, _props$chatConfig5$Li, _state$domainStates$l9, _state$domainStates$l10;
260
+ const postChatSurveyMode = ((_props$chatConfig5 = props.chatConfig) === null || _props$chatConfig5 === void 0 ? void 0 : (_props$chatConfig5$Li = _props$chatConfig5.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig5$Li === void 0 ? void 0 : _props$chatConfig5$Li.msdyn_postconversationsurveybotsurveymode) ?? ((_state$domainStates$l9 = state.domainStates.liveChatConfig) === null || _state$domainStates$l9 === void 0 ? void 0 : (_state$domainStates$l10 = _state$domainStates$l9.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l10 === void 0 ? void 0 : _state$domainStates$l10.msdyn_postconversationsurveybotsurveymode);
261
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
262
+ Event: _TelemetryConstants.TelemetryEvent.PostChatWorkflowFromBot,
263
+ Description: "PostChat Workflow was started by bot"
264
+ });
265
+ if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Embed) {
266
+ await embedModePostChatWorkflow(dispatch, state);
267
+ } else if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Link) {
268
+ linkModePostChatWorkflow(props, dispatch, setWebChatStyles);
269
+ } else {
270
+ const error = `Conversation was Ended but App State was not set correctly: msdyn_postconversationsurveybotsurveymode = ${postChatSurveyMode}`;
271
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
272
+ Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
273
+ ExceptionDetails: {
274
+ exception: error
275
+ }
276
+ });
277
+ throw new Error(error);
278
+ }
279
+ };
280
+
281
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
282
+ const getConversationDetailsCall = async chatSDK => {
283
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
284
+ let conversationDetails = undefined;
285
+ try {
286
+ conversationDetails = await chatSDK.getConversationDetails();
287
+ } catch (error) {
288
+ _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
289
+ Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsCallFailed,
290
+ ExceptionDetails: {
291
+ exception: `Get Conversation Details Call Failed : ${error}`
292
+ }
293
+ });
294
+ _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Get Conversation Details Call Failed: " + error);
295
+ }
296
+ return conversationDetails;
297
+ };
@@ -4,38 +4,34 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.shareObservable = shareObservable;
7
-
8
7
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
9
8
  function shareObservable(observable) {
10
9
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
11
- let observers = []; // eslint-disable-next-line @typescript-eslint/no-explicit-any
10
+ let observers = [];
12
11
 
13
- let subscription; // eslint-disable-next-line @typescript-eslint/no-explicit-any
12
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
13
+ let subscription;
14
14
 
15
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
15
16
  return new window.Observable(observer => {
16
17
  if (!subscription) {
17
18
  subscription = observable.subscribe({
18
19
  complete() {
19
20
  observers.forEach(observer => observer.complete());
20
21
  },
21
-
22
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
23
23
  error(err) {
24
24
  observers.forEach(observer => observer.error(err));
25
25
  },
26
-
27
26
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
28
27
  next(value) {
29
28
  observers.forEach(observer => observer.next(value));
30
29
  }
31
-
32
30
  });
33
31
  }
34
-
35
32
  observers.push(observer);
36
33
  return () => {
37
34
  observers = observers.filter(o => o !== observer);
38
-
39
35
  if (!observers.length) {
40
36
  subscription.unsubscribe();
41
37
  subscription = null;