@microsoft/omnichannel-chat-widget 0.1.0-main.edd8c2a → 0.1.0-main.fdf1fdf

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.TelemetryEvent = exports.TelemetryConstants = exports.ScenarioType = exports.LogLevel = void 0;
+exports.TelemetryEvent = exports.TelemetryConstants = exports.ScenarioType = exports.LogLevel = exports.BroadcastEvent = void 0;
 let ScenarioType;
 exports.ScenarioType = ScenarioType;
 
@@ -20,7 +20,8 @@ exports.ScenarioType = ScenarioType;
   ScenarioType["ACS_ADAPTER"] = "LCW_ACSAdapterEvents";
 })(ScenarioType || (exports.ScenarioType = ScenarioType = {}));
 
-let LogLevel;
+let LogLevel; // Events used in certain functionalities that are not being logged
+
 exports.LogLevel = LogLevel;
 
 (function (LogLevel) {
@@ -30,6 +31,37 @@ exports.LogLevel = LogLevel;
   LogLevel["ERROR"] = "ERROR";
 })(LogLevel || (exports.LogLevel = LogLevel = {}));
 
+let BroadcastEvent; // Events being logged
+
+exports.BroadcastEvent = BroadcastEvent;
+
+(function (BroadcastEvent) {
+  BroadcastEvent["LoadPostChatSurvey"] = "LoadPostChatSurvey";
+  BroadcastEvent["ChatEnded"] = "ChatEnded";
+  BroadcastEvent["NewMessageNotification"] = "NewMessageNotification";
+  BroadcastEvent["UnreadMessageCount"] = "UnreadMessageCount";
+  BroadcastEvent["StartProactiveChat"] = "StartProactiveChat";
+  BroadcastEvent["ProactiveChatStartChat"] = "ProactiveChatStartChat";
+  BroadcastEvent["ProactiveChatStartPopoutChat"] = "ProactiveChatStartPopoutChat";
+  BroadcastEvent["ProactiveChatIsInPopoutMode"] = "ProactiveChatIsInPopoutMode";
+  BroadcastEvent["ResetProactiveChatParams"] = "ResetProactiveChatParams";
+  BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
+  BroadcastEvent["NewMessageSent"] = "NewMessageSent";
+  BroadcastEvent["NewMessageReceived"] = "NewMessageReceived";
+  BroadcastEvent["RedirectPageRequest"] = "RedirectPageRequest";
+  BroadcastEvent["StartChat"] = "StartChat";
+  BroadcastEvent["StartChatSkippingChatButtonRendering"] = "StartChatSkippingChatButtonRendering";
+  BroadcastEvent["StartUnauthenticatedReconnectChat"] = "StartUnauthenticatedReconnectChat";
+  BroadcastEvent["InitiateEndChat"] = "InitiateEndChat";
+  BroadcastEvent["SetCustomContext"] = "SetCustomContext";
+  BroadcastEvent["ChatRetrievedFromCache"] = "ChatRetrievedFromCache";
+  BroadcastEvent["MaximizeChat"] = "MaximizeChat";
+  BroadcastEvent["ChatInitiated"] = "ChatInitiated";
+  BroadcastEvent["CloseChat"] = "CloseChat";
+  BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
+  BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
+})(BroadcastEvent || (exports.BroadcastEvent = BroadcastEvent = {}));
+
 let TelemetryEvent;
 exports.TelemetryEvent = TelemetryEvent;
 
@@ -79,7 +111,10 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["PrechatSurveyLoaded"] = "PrechatSurveyLoaded";
   TelemetryEvent["PrechatSubmitted"] = "PrechatSubmitted";
   TelemetryEvent["StartChatSDKCall"] = "StartChatCall";
-  TelemetryEvent["EndChatSDKCall"] = "EndChatCall";
+  TelemetryEvent["StartChatEventRecevied"] = "StartChatEventReceived";
+  TelemetryEvent["EndChatSDKCall"] = "EndChatSDKCall";
+  TelemetryEvent["EndChatEventReceived"] = "EndChatEventReceived";
+  TelemetryEvent["WindowClosed"] = "WindowClosed";
   TelemetryEvent["OnNewMessageFailed"] = "OnNewMessageFailed";
   TelemetryEvent["OnNewMessageAudioNotificationFailed"] = "OnNewMessageAudioNotificationFailed";
   TelemetryEvent["DownloadTranscriptResponseNullOrUndefined"] = "DownloadTranscriptResponseNullOrUndefined";
@@ -93,6 +128,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["LoadingPaneLoaded"] = "LoadingPaneLoaded";
   TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
   TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
+  TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
   TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
   TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
   TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
@@ -103,6 +139,12 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["EmailTranscriptButtonClicked"] = "EmailTranscriptButtonClicked";
   TelemetryEvent["EmailTranscriptCancelButtonClicked"] = "EmailTranscriptCancelButtonClicked";
   TelemetryEvent["AudioToggleButtonClicked"] = "AudioToggleButtonClicked";
+  TelemetryEvent["SuppressBotMagicCodeSucceeded"] = "SuppressBotMagicCodeSucceeded";
+  TelemetryEvent["SuppressBotMagicCodeFailed"] = "SuppressBotMagicCodeFailed";
+  TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
+  TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
+  TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
+  TelemetryEvent["ReceivedNullOrEmptyToken"] = "ReceivedNullOrEmptyToken";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
@@ -114,7 +156,10 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["InvalidConfiguration"] = "InvalidConfiguration";
   TelemetryEvent["SendTypingIndicatorSucceeded"] = "SendTypingIndicatorSucceeded";
   TelemetryEvent["SendTypingIndicatorFailed"] = "SendTypingIndicatorFailed";
+  TelemetryEvent["WebChatEvent"] = "WebChatEvent";
   TelemetryEvent["PreChatSurveyStartChatMethodFailed"] = "PreChatSurveyStartChatMethodFailed";
+  TelemetryEvent["ChatAlreadyTriggered"] = "ChatAlreadyTriggered";
+  TelemetryEvent["StartProactiveChatEventReceived"] = "StartProactiveChatEventReceived";
   TelemetryEvent["StartProactiveChatMethodFailed"] = "StartProactiveChatMethodFailed";
   TelemetryEvent["ProactiveChatAccepted"] = "ProactiveChatAccepted";
   TelemetryEvent["ProactiveChatRejected"] = "ProactiveChatRejected";
@@ -123,12 +168,14 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["ReconnectChatContinueConversation"] = "ReconnectChatContinueConversation";
   TelemetryEvent["ReconnectChatStartNewConversation"] = "ReconnectChatStartNewConversation";
   TelemetryEvent["ReconnectChatMinimize"] = "ReconnectChatMinimize";
+  TelemetryEvent["MessageSent"] = "MessageSent";
+  TelemetryEvent["MessageReceived"] = "MessageReceived";
+  TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
 })(TelemetryEvent || (exports.TelemetryEvent = TelemetryEvent = {}));
 
 class TelemetryConstants {
   static map(eventTypeOrScenarioType) {
     switch (eventTypeOrScenarioType) {
-      case TelemetryEvent.StartChatSDKCall:
       case TelemetryEvent.ParseAdaptiveCardFailed:
         return ScenarioType.CONFIG_VALIDATION;
 
@@ -139,6 +186,7 @@ class TelemetryConstants {
       case TelemetryEvent.LCWChatButtonShow:
       case TelemetryEvent.PrechatSurveyLoaded:
       case TelemetryEvent.LoadingPaneLoaded:
+      case TelemetryEvent.PostChatSurveyLoadingPaneLoaded:
       case TelemetryEvent.PostChatSurveyLoaded:
       case TelemetryEvent.EmailTranscriptLoaded:
       case TelemetryEvent.OutOfOfficePaneLoaded:
@@ -165,14 +213,23 @@ class TelemetryConstants {
       case TelemetryEvent.PreChatSurveyStartChatMethodFailed:
       case TelemetryEvent.HeaderCloseButtonClicked:
       case TelemetryEvent.HeaderMinimizeButtonClicked:
+      case TelemetryEvent.MessageSent:
+      case TelemetryEvent.MessageReceived:
+      case TelemetryEvent.CustomContextReceived:
+      case TelemetryEvent.BrowserUnloadEventStarted:
         return ScenarioType.ACTIONS;
 
+      case TelemetryEvent.StartChatSDKCall:
+      case TelemetryEvent.StartChatEventRecevied:
       case TelemetryEvent.StartChatMethodException:
       case TelemetryEvent.CloseChatMethodException:
+      case TelemetryEvent.StartProactiveChatEventReceived:
       case TelemetryEvent.StartProactiveChatMethodFailed:
       case TelemetryEvent.OnNewMessageFailed:
       case TelemetryEvent.OnNewMessageAudioNotificationFailed:
       case TelemetryEvent.GetConversationDetailsCallFailed:
+      case TelemetryEvent.EndChatSDKCall:
+      case TelemetryEvent.EndChatEventReceived:
       case TelemetryEvent.EndChatSDKCallFailed:
       case TelemetryEvent.PostChatContextCallFailed:
       case TelemetryEvent.PostChatContextCallSucceed:

package/lib/cjs/common/telemetry/TelemetryHelper.js

@@ -109,6 +109,8 @@ class TelemetryHelper {
   static conformToLoadContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
+      var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
+
       event.Event = payload.Event;
       event.ResourcePath = payload.ResourcePath;
       event.WidgetState = payload.WidgetState;
@@ -116,16 +118,19 @@ class TelemetryHelper {
       event.ChatType = payload.ChatType;
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.OCChatSDKVersion = ((_TelemetryManager$Int11 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.OCChatSDKVersion) ?? "";
+      event.OCChatWidgetVersion = ((_TelemetryManager$Int12 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.chatWidgetVersion) ?? "";
+      event.OCChatComponentsVersion = ((_TelemetryManager$Int13 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.chatComponentVersion) ?? "";
     });
   }
 
   static conformToIC3ClientContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
-      var _TelemetryManager$Int11;
+      var _TelemetryManager$Int14;
 
       event.Event = payload.Event;
-      event.IC3ClientVersion = (_TelemetryManager$Int11 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.IC3ClientVersion;
+      event.IC3ClientVersion = (_TelemetryManager$Int14 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : _TelemetryManager$Int14.IC3ClientVersion;
       event.SubscriptionId = payload.SubscriptionId;
       event.EndpointUrl = payload.EndpointUrl;
       event.EndpointId = payload.EndpointId;
@@ -249,14 +254,14 @@ _defineProperty(TelemetryHelper, "logActionEvent", (logLevel, payload) => {
 });
 
 _defineProperty(TelemetryHelper, "logSDKEvent", (logLevel, payload) => {
-  var _TelemetryManager$Int12;
+  var _TelemetryManager$Int15;
 
   const telemetryEvent = {
     eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
     logLevel: logLevel,
     payload: { ...payload,
       TransactionId: (0, _utils.newGuid)(),
-      RequestId: (_TelemetryManager$Int12 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.currentRequestId
+      RequestId: (_TelemetryManager$Int15 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.currentRequestId
     }
   };
 
@@ -271,5 +276,18 @@ _defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
     }
   };
 
+  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
+});
+
+_defineProperty(TelemetryHelper, "logWebChatEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: _TelemetryConstants.TelemetryEvent.WebChatEvent,
+    logLevel: logLevel,
+    payload: { ...payload,
+      type: _TelemetryConstants.TelemetryEvent.WebChatEvent,
+      scenarioType: _TelemetryConstants.ScenarioType.WEBCHAT
+    }
+  };
+
   _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
 });

package/lib/cjs/common/telemetry/TelemetryManager.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.TelemetryTimers = exports.TelemetryManager = exports.RegisterLoggers = void 0;
+exports.disposeLoggers = exports.TelemetryTimers = exports.TelemetryManager = exports.RegisterLoggers = void 0;
 
 var _TelemetryConstants = require("./TelemetryConstants");
 
@@ -13,6 +13,10 @@ var _ariaTelemetryLogger = require("./loggers/ariaTelemetryLogger");
 
 var _consoleLogger = require("./loggers/consoleLogger");
 
+var _defaultAriaConfig = require("./defaultConfigs/defaultAriaConfig");
+
+var _TelemetryHelper = require("./TelemetryHelper");
+
 function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
 
 class TelemetryTimers {}
@@ -31,31 +35,39 @@ exports.TelemetryManager = TelemetryManager;
 
 _defineProperty(TelemetryManager, "InternalTelemetryData", void 0);
 
-const RegisterLoggers = () => {
-  const loggers = [];
+const loggers = [];
+
+const disposeLoggers = () => {
+  loggers.map(logger => {
+    logger.dispose();
+  });
+};
+
+exports.disposeLoggers = disposeLoggers;
 
+const RegisterLoggers = () => {
   const registerLoggers = () => {
     var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
 
-    if (!((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int !== void 0 && (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) !== null && _TelemetryManager$Int2 !== void 0 && _TelemetryManager$Int2.disableConsoleLog) || !((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int3 !== void 0 && (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) !== null && _TelemetryManager$Int4 !== void 0 && _TelemetryManager$Int4.telemetryDisabled)) {
+    if (((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.disableConsoleLog) === false || ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.telemetryDisabled) === false) {
       _omnichannelChatComponents.BroadcastService.getAnyMessage().subscribe(event => {
-        if (event.payload) {
+        if (event.payload && event.eventName in _TelemetryConstants.TelemetryEvent) {
           logTelemetry(event);
         }
       });
     }
 
-    if (!((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int5 !== void 0 && (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) !== null && _TelemetryManager$Int6 !== void 0 && _TelemetryManager$Int6.disableConsoleLog)) {
+    if (((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.disableConsoleLog) === false) {
       loggers.push((0, _consoleLogger.consoleLogger)());
     }
 
-    if (!((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int7 !== void 0 && (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) !== null && _TelemetryManager$Int8 !== void 0 && _TelemetryManager$Int8.telemetryDisabled)) {
+    if (((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.telemetryDisabled) === false) {
       var _TelemetryManager$Int9, _TelemetryManager$Int18, _TelemetryManager$Int19;
 
       if ((_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int9 !== void 0 && _TelemetryManager$Int9.ariaConfig) {
         var _TelemetryManager$Int10, _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14, _TelemetryManager$Int15, _TelemetryManager$Int16, _TelemetryManager$Int17;
 
-        loggers.push((0, _ariaTelemetryLogger.ariaTelemetryLogger)(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? "", ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? false, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? "", ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? "OmniChannelProd_Web"));
+        loggers.push((0, _ariaTelemetryLogger.ariaTelemetryLogger)(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? _defaultAriaConfig.defaultAriaConfig.ariaTelemetryKey, ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? _defaultAriaConfig.defaultAriaConfig.disableCookieUsage, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? _defaultAriaConfig.defaultAriaConfig.collectorUriForTelemetry, ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? _defaultAriaConfig.defaultAriaConfig.ariaTelemetryApplicationName));
       }
 
       const customLoggers = (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : (_TelemetryManager$Int19 = _TelemetryManager$Int18.telemetryConfig) === null || _TelemetryManager$Int19 === void 0 ? void 0 : _TelemetryManager$Int19.telemetryLoggers;
@@ -78,8 +90,15 @@ const RegisterLoggers = () => {
 
   const logTelemetry = telemetryEvent => {
     loggers.map(logger => {
+      var _payload;
+
       const logLevel = telemetryEvent.logLevel ?? _TelemetryConstants.LogLevel.INFO;
-      logger.log(logLevel, parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload));
+      const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? _TelemetryConstants.ScenarioType.UNDEFINED;
+      const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
+      telemetryInput.telemetryInfo = {
+        telemetryInfo: _TelemetryHelper.TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput)
+      };
+      logger.log(logLevel, telemetryInput);
     });
   };
 

package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js

@@ -5,9 +5,9 @@ Object.defineProperty(exports, "__esModule", {
 });
 exports.defaultAriaConfig = void 0;
 const defaultAriaConfig = {
-  collectorUriForTelemetry: "https://browser.pipe.aria.microsoft.com/Collector/3.0/",
-  ariaTelemetryKey: "1574efd98545488983328fac0c9bcb59-45c2ff50-ebcc-473d-949d-e3134ef2189e-6906",
-  ariaTelemetryApplicationName: "D365_Omnichannel_Client_Sandbox",
+  collectorUriForTelemetry: "",
+  ariaTelemetryKey: "c7655518acf1403f93ff6b9f77942f0a-d01a02fd-6b50-4de3-a566-62eda11f93bc-7083",
+  ariaTelemetryApplicationName: "D365_Omnichannel_Client_Public_Prod",
   disableCookieUsage: true
 };
 exports.defaultAriaConfig = defaultAriaConfig;

package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js

@@ -11,6 +11,9 @@ const defaultTelemetryConfiguration = {
   telemetryDisabled: false,
   disableConsoleLog: false,
   telemetryLoggers: [],
-  ariaConfigurations: _defaultAriaConfig.defaultAriaConfig
+  ariaConfigurations: _defaultAriaConfig.defaultAriaConfig,
+  chatWidgetVersion: "0.0.0-0",
+  chatComponentVersion: "0.0.0-0",
+  OCChatSDKVersion: "0.0.0-0"
 };
 exports.defaultTelemetryConfiguration = defaultTelemetryConfiguration;

package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js

@@ -15,7 +15,7 @@ var _Enums = require("@microsoft/omnichannel-chat-sdk/lib/external/aria/common/E
 
 var _Constants = require("../../Constants");
 
-var _TelemetryHelper = require("../TelemetryHelper");
+var _TelemetryManager = require("../TelemetryManager");
 
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 
@@ -30,9 +30,32 @@ const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUr
 
       if (!(0, _utils.isNullOrEmptyString)(collectiorUriForTelemetry)) {
         configuration.collectorUri = collectiorUriForTelemetry;
+      } else {
+        if (_TelemetryManager.TelemetryManager.InternalTelemetryData.environmentVersion == _Constants.EnvironmentVersion.prod) {
+          var _TelemetryManager$Int;
+
+          const orgUrl = (_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.orgUrl;
+
+          if (!(0, _utils.isNullOrUndefined)(orgUrl)) {
+            // If the given org is a Production EU org, modify the Aria collector uri
+            const region = (0, _utils.getDomain)(orgUrl);
+
+            if (region === _Constants.AriaTelemetryConstants.EU) {
+              configuration.collectorUri = _Constants.AriaTelemetryConstants.EUROPE_ENDPOINT;
+            }
+          }
+        }
       }
 
-      _logger = _AWTLogManager.default.initialize(ariaTelemetryKey, configuration);
+      try {
+        _logger = _AWTLogManager.default.initialize(ariaTelemetryKey, configuration);
+
+        if (_logger === undefined) {
+          _logger = _AWTLogManager.default.getLogger(ariaTelemetryKey);
+        }
+      } catch (error) {
+        console.log(error);
+      }
     }
 
     return _logger;
@@ -40,20 +63,30 @@ const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUr
 
   const ariaLogger = {
     log: (logLevel, telemetryInput) => {
-      let property;
-      const eventProperties = new _AWTEventProperties.default();
-
-      const event = _TelemetryHelper.TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput);
-
-      eventProperties.setName(telemetryInput.scenarioType);
-
-      for (const key of Object.keys(event)) {
-        property = typeof event[key] === "object" ? JSON.stringify(event[key]) : event[key];
-        eventProperties.setProperty(key, property);
+      try {
+        let property;
+        const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo;
+        const eventProperties = new _AWTEventProperties.default();
+        eventProperties.setName(telemetryInput.scenarioType);
+
+        if (telemetryInfo) {
+          for (const key of Object.keys(telemetryInfo)) {
+            property = typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key];
+            eventProperties.setProperty(key, property);
+          }
+
+          eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, _Constants.Constants.LiveChatWidget, _Enums.AWTPiiKind.GenericData);
+        }
+
+        logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
+      } catch (error) {
+        console.error("Error in logging telemetry to Aria logger:" + error);
       }
-
-      eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, _Constants.Constants.LiveChatWidget, _Enums.AWTPiiKind.GenericData);
-      logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
+    },
+    dispose: () => {
+      _AWTLogManager.default.flush(function () {
+        console.log("Aria logger disposed");
+      });
     }
   };
   return ariaLogger;

package/lib/cjs/common/telemetry/loggers/consoleLogger.js

@@ -13,32 +13,36 @@ const consoleLogger = () => {
   const consoleLogger = {
     log: (logLevel, telemetryInput) => {
       const payload = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.payload && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload : "";
+      const telemetryInfo = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.telemetryInfo && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo : "";
 
       try {
         switch (logLevel) {
           case _TelemetryConstants.LogLevel.INFO:
-            console.info(_Constants.Constants.LiveChatWidget, payload);
+            console.info(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           case _TelemetryConstants.LogLevel.DEBUG:
-            console.debug(_Constants.Constants.LiveChatWidget, payload);
+            console.debug(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           case _TelemetryConstants.LogLevel.WARN:
-            console.warn(_Constants.Constants.LiveChatWidget, payload);
+            console.warn(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           case _TelemetryConstants.LogLevel.ERROR:
-            console.error(_Constants.Constants.LiveChatWidget, payload);
+            console.error(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
             break;
 
           default:
-            console.debug(_Constants.Constants.LiveChatWidget, payload);
+            console.debug(_Constants.Constants.LiveChatWidget, payload, telemetryInfo);
             break;
         }
       } catch (ex) {
         console.error("An unexpected error occurred in the Telemetry client: " + ex);
       }
+    },
+    dispose: () => {
+      console.log("disposing loggers");
     }
   };
   return consoleLogger;

package/lib/cjs/common/utils.js

@@ -3,12 +3,18 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getTimestampHourMinute = exports.getLocaleDirection = exports.getIconText = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.createTimer = exports.changeLanguageCodeFormatForWebChat = void 0;
+exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isUndefinedOrEmpty = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getWidgetEndChatEventName = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = exports.getBroadcastChannelName = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.createTimer = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
 
 var _Constants = require("./Constants");
 
+var _DataStoreManager = require("./contextDataStore/DataStoreManager");
+
 var _KeyCodes = require("./KeyCodes");
 
+var _TelemetryConstants = require("./telemetry/TelemetryConstants");
+
+var _md5Typescript = require("md5-typescript");
+
 const getElementBySelector = selector => {
   let element;
 
@@ -332,6 +338,87 @@ const createTimer = () => {
     }
 
   };
+}; // Returns the domain of the org
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.createTimer = createTimer;
+
+const getDomain = hostValue => {
+  for (let i = 0; i < _Constants.AriaTelemetryConstants.lcwEUDomainNames.length; i++) {
+    if (hostValue.endsWith(_Constants.AriaTelemetryConstants.lcwEUDomainNames[i])) {
+      return _Constants.AriaTelemetryConstants.EU;
+    }
+  }
+
+  return _Constants.AriaTelemetryConstants.Public;
+};
+
+exports.getDomain = getDomain;
+
+const getWidgetCacheId = (orgId, widgetId, widgetInstanceId) => {
+  const widgetCacheId = `${widgetInstanceId}_${orgId}_${widgetId}`;
+  return _md5Typescript.Md5.init(widgetCacheId);
+};
+
+exports.getWidgetCacheId = getWidgetCacheId;
+
+const getWidgetEndChatEventName = (orgId, widgetId, widgetInstanceId) => {
+  if (!isNullOrEmptyString(widgetInstanceId)) {
+    return `${_TelemetryConstants.BroadcastEvent.ChatEnded}_${widgetInstanceId}_${orgId}_${widgetId}`;
+  }
+
+  return `${_TelemetryConstants.BroadcastEvent.ChatEnded}_${orgId}_${widgetId}`;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.getWidgetEndChatEventName = getWidgetEndChatEventName;
+
+const getStateFromCache = (orgId, widgetId, widgetInstanceId) => {
+  // Getting updated state from cache
+  try {
+    if (_DataStoreManager.DataStoreManager.clientDataStore) {
+      var _DataStoreManager$cli;
+
+      const widgetStateEventName = getWidgetCacheId(orgId, widgetId, widgetInstanceId);
+      const widgetStateFromCache = (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
+      const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
+      return persistedState;
+    } else {
+      return null;
+    }
+  } catch (error) {
+    console.log(error);
+    return null;
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.getStateFromCache = getStateFromCache;
+
+const isUndefinedOrEmpty = object => {
+  if (object) {
+    if (Object.keys(object).length === 0) {
+      return true;
+    }
+
+    return false;
+  } else {
+    return true;
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.isUndefinedOrEmpty = isUndefinedOrEmpty;
+
+const addDelayInMs = ms => {
+  return new Promise(resolve => setTimeout(resolve, ms));
+};
+
+exports.addDelayInMs = addDelayInMs;
+
+const getBroadcastChannelName = (widgetId, widgetInstanceId) => {
+  return widgetInstanceId && !isNullOrEmptyString(widgetInstanceId) ? `${widgetInstanceId}_${widgetId}` : widgetId;
 };
 
-exports.createTimer = createTimer;
+exports.getBroadcastChannelName = getBroadcastChannelName;

package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js

@@ -206,6 +206,20 @@ const CallingContainerStateful = props => {
         });
       }
     });
+    window.addEventListener("beforeunload", () => {
+      if (state.uiStates.isIncomingCall) {
+        voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.rejectCall();
+      } else {
+        voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.stopCall();
+      }
+
+      voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.close();
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
+        payload: false
+      });
+      resetCallingStates(true);
+    });
   }, []);
   const controlProps = {
     id: "oc-lcw-callingcontainer",