@microsoft/omnichannel-chat-widget 0.1.0-main.edd8c2a → 0.1.0-main.f4c21f0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (369) hide show
  1. package/README.md +259 -0
  2. package/lib/cjs/assets/Audios.js +8 -0
  3. package/lib/cjs/assets/Icons.js +30 -0
  4. package/lib/cjs/common/Constants.js +54 -151
  5. package/lib/cjs/common/KeyCodes.js +3 -4
  6. package/lib/cjs/common/contextDataStore/DataStoreManager.js +12 -0
  7. package/lib/cjs/{assets/assets.d.js → common/interfaces/IContextDataStore.js} +0 -0
  8. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  9. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +111 -0
  10. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  11. package/lib/cjs/common/telemetry/TelemetryConstants.js +88 -22
  12. package/lib/cjs/common/telemetry/TelemetryHelper.js +39 -59
  13. package/lib/cjs/common/telemetry/TelemetryManager.js +25 -35
  14. package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js +3 -3
  15. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -3
  16. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +59 -32
  17. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +9 -14
  18. package/lib/cjs/common/utils.js +80 -80
  19. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +21 -45
  20. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +20 -26
  21. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  22. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +15 -86
  23. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  24. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +11 -39
  25. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  26. package/lib/cjs/components/footerstateful/FooterStateful.js +14 -46
  27. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  28. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -44
  29. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  30. package/lib/cjs/components/headerstateful/HeaderStateful.js +26 -35
  31. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  32. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +39 -0
  33. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +20 -0
  34. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  35. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +34 -0
  36. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +64 -0
  37. package/lib/cjs/components/livechatwidget/common/Deferred.js +37 -0
  38. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  39. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  40. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  41. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  42. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -44
  43. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  44. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +146 -68
  45. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +11 -0
  46. package/lib/cjs/components/livechatwidget/common/endChat.js +168 -54
  47. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  48. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +10 -14
  49. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +51 -54
  51. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +98 -66
  52. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +13 -22
  53. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +18 -29
  54. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  55. package/lib/cjs/components/livechatwidget/common/startChat.js +310 -67
  56. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +3 -11
  57. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  58. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  59. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +370 -160
  60. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +20 -20
  61. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  62. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +9 -14
  63. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -14
  64. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  65. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  66. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  67. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  68. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  69. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +27 -43
  70. package/lib/cjs/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  71. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +27 -35
  72. package/lib/cjs/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  73. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  74. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
  75. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  76. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  77. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  78. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  79. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +9 -16
  80. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  81. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +56 -88
  82. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  83. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  84. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +12 -0
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +33 -80
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +10 -22
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +27 -61
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +8 -42
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +4 -22
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +7 -18
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  121. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  122. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  123. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  124. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  125. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  126. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +33 -0
  127. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  128. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  129. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  130. package/lib/cjs/contexts/common/ConversationState.js +4 -3
  131. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -23
  132. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +21 -12
  133. package/lib/cjs/contexts/createReducer.js +181 -101
  134. package/lib/cjs/controller/componentController.js +5 -34
  135. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  136. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  137. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  138. package/lib/cjs/index.js +0 -5
  139. package/lib/cjs/plugins/newMessageEventHandler.js +82 -0
  140. package/lib/esm/assets/Audios.js +1 -0
  141. package/lib/esm/assets/Icons.js +12 -0
  142. package/lib/esm/common/Constants.js +49 -139
  143. package/lib/esm/common/KeyCodes.js +3 -3
  144. package/lib/esm/common/contextDataStore/DataStoreManager.js +5 -0
  145. package/lib/esm/common/interfaces/IContextDataStore.js +1 -0
  146. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  147. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +104 -0
  148. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  149. package/lib/esm/common/telemetry/TelemetryConstants.js +87 -17
  150. package/lib/esm/common/telemetry/TelemetryHelper.js +40 -49
  151. package/lib/esm/common/telemetry/TelemetryManager.js +24 -27
  152. package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js +3 -3
  153. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  154. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +62 -23
  155. package/lib/esm/common/telemetry/loggers/consoleLogger.js +9 -10
  156. package/lib/esm/common/utils.js +73 -45
  157. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +21 -16
  158. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +23 -13
  159. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  160. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +16 -62
  161. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +11 -18
  162. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  163. package/lib/esm/components/footerstateful/FooterStateful.js +15 -26
  164. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -37
  165. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  166. package/lib/esm/components/headerstateful/HeaderStateful.js +27 -21
  167. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  168. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +32 -0
  169. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +13 -0
  170. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  171. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +27 -0
  172. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +57 -0
  173. package/lib/esm/components/livechatwidget/common/Deferred.js +30 -0
  174. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  175. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  176. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  177. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  178. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  179. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  180. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +148 -58
  181. package/lib/esm/components/livechatwidget/common/disposeTelemetryLoggers.js +4 -0
  182. package/lib/esm/components/livechatwidget/common/endChat.js +171 -42
  183. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  184. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +12 -11
  185. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  186. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +53 -26
  187. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +98 -58
  188. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +13 -11
  189. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +19 -21
  190. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  191. package/lib/esm/components/livechatwidget/common/startChat.js +313 -52
  192. package/lib/esm/components/livechatwidget/common/startProactiveChat.js +5 -5
  193. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  194. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  195. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +371 -114
  196. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +20 -8
  197. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  198. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +9 -4
  199. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -4
  200. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  201. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  202. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  203. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  204. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  205. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +30 -28
  206. package/lib/esm/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  207. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +30 -14
  208. package/lib/esm/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  209. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  210. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
  211. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  212. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  213. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  214. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  215. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +9 -12
  216. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  217. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +7 -17
  218. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  219. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  220. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +34 -66
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +12 -14
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +27 -40
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +9 -28
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +5 -14
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  250. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  251. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  252. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  253. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +9 -14
  254. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  255. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  256. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  257. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  258. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  259. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  260. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  261. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  262. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +27 -0
  263. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  264. package/lib/esm/contexts/ChatContextStore.js +2 -1
  265. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  266. package/lib/esm/contexts/common/ConversationState.js +4 -3
  267. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -23
  268. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +21 -8
  269. package/lib/esm/contexts/createReducer.js +181 -97
  270. package/lib/esm/controller/componentController.js +6 -5
  271. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  272. package/lib/esm/hooks/useChatContextStore.js +0 -4
  273. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  274. package/lib/esm/plugins/newMessageEventHandler.js +75 -0
  275. package/lib/types/assets/Audios.d.ts +1 -0
  276. package/lib/types/assets/Icons.d.ts +12 -0
  277. package/lib/types/common/Constants.d.ts +41 -1
  278. package/lib/types/common/contextDataStore/DataStoreManager.d.ts +4 -0
  279. package/lib/types/common/interfaces/IContextDataStore.d.ts +14 -0
  280. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  281. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  282. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  283. package/lib/types/common/telemetry/TelemetryConstants.d.ts +62 -4
  284. package/lib/types/common/telemetry/TelemetryHelper.d.ts +2 -0
  285. package/lib/types/common/telemetry/TelemetryManager.d.ts +1 -0
  286. package/lib/types/common/telemetry/definitions/Contracts.d.ts +7 -4
  287. package/lib/types/common/telemetry/definitions/Payload.d.ts +16 -9
  288. package/lib/types/common/telemetry/interfaces/IChatSDKLogger.d.ts +1 -0
  289. package/lib/types/common/telemetry/interfaces/IInternalTelemetryData.d.ts +2 -0
  290. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +16 -0
  291. package/lib/types/common/utils.d.ts +8 -1
  292. package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts +5 -2
  293. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  294. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +5 -1
  295. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  296. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  297. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  298. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  299. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  300. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  301. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  302. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  303. package/lib/types/components/livechatwidget/common/disposeTelemetryLoggers.d.ts +1 -0
  304. package/lib/types/components/livechatwidget/common/endChat.d.ts +4 -1
  305. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -4
  306. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +1 -1
  307. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  308. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
  309. package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts +2 -1
  310. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.d.ts +1 -0
  311. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +4 -1
  312. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +8 -3
  313. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  314. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  315. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  316. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  317. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  318. package/lib/types/components/prechatsurveypanestateful/interfaces/IPreChatSurveyPaneStatefulParams.d.ts +1 -1
  319. package/lib/types/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.d.ts +3 -0
  320. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -2
  321. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  322. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +2 -0
  323. package/lib/types/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.d.ts +1 -1
  324. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  325. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  326. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  327. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  328. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  329. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts +0 -1
  330. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  331. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  332. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  333. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  334. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  335. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  336. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  337. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.d.ts +1 -1
  338. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  339. package/lib/types/contexts/common/ConversationState.d.ts +4 -2
  340. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +8 -3
  341. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -22
  342. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  343. package/lib/types/plugins/newMessageEventHandler.d.ts +2 -0
  344. package/package.json +14 -13
  345. package/lib/cjs/assets/audios/newMessageNotification.mp3 +0 -0
  346. package/lib/cjs/assets/icons/archiveIcon.svg +0 -3
  347. package/lib/cjs/assets/icons/audioIcon.svg +0 -6
  348. package/lib/cjs/assets/icons/blankIcon.svg +0 -6
  349. package/lib/cjs/assets/icons/excelIcon.svg +0 -6
  350. package/lib/cjs/assets/icons/imageIcon.svg +0 -6
  351. package/lib/cjs/assets/icons/oneNoteIcon.svg +0 -6
  352. package/lib/cjs/assets/icons/pdfIcon.svg +0 -6
  353. package/lib/cjs/assets/icons/powerpointIcon.svg +0 -6
  354. package/lib/cjs/assets/icons/videoIcon.svg +0 -6
  355. package/lib/cjs/assets/icons/visioIcon.svg +0 -6
  356. package/lib/cjs/assets/icons/wordIcon.svg +0 -6
  357. package/lib/esm/assets/assets.d.js +0 -0
  358. package/lib/esm/assets/audios/newMessageNotification.mp3 +0 -0
  359. package/lib/esm/assets/icons/archiveIcon.svg +0 -3
  360. package/lib/esm/assets/icons/audioIcon.svg +0 -6
  361. package/lib/esm/assets/icons/blankIcon.svg +0 -6
  362. package/lib/esm/assets/icons/excelIcon.svg +0 -6
  363. package/lib/esm/assets/icons/imageIcon.svg +0 -6
  364. package/lib/esm/assets/icons/oneNoteIcon.svg +0 -6
  365. package/lib/esm/assets/icons/pdfIcon.svg +0 -6
  366. package/lib/esm/assets/icons/powerpointIcon.svg +0 -6
  367. package/lib/esm/assets/icons/videoIcon.svg +0 -6
  368. package/lib/esm/assets/icons/visioIcon.svg +0 -6
  369. package/lib/esm/assets/icons/wordIcon.svg +0 -6
@@ -3,10 +3,9 @@
3
3
  Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
- exports.TelemetryEvent = exports.TelemetryConstants = exports.ScenarioType = exports.LogLevel = void 0;
6
+ exports.TelemetryEvent = exports.TelemetryConstants = exports.ScenarioType = exports.LogLevel = exports.BroadcastEvent = void 0;
7
7
  let ScenarioType;
8
8
  exports.ScenarioType = ScenarioType;
9
-
10
9
  (function (ScenarioType) {
11
10
  ScenarioType["CONFIG_VALIDATION"] = "LCW_ConfigValidationEvents";
12
11
  ScenarioType["LOAD"] = "LCW_LoadEvents";
@@ -19,20 +18,47 @@ exports.ScenarioType = ScenarioType;
19
18
  ScenarioType["UNDEFINED"] = "LCW_Undefined";
20
19
  ScenarioType["ACS_ADAPTER"] = "LCW_ACSAdapterEvents";
21
20
  })(ScenarioType || (exports.ScenarioType = ScenarioType = {}));
22
-
23
- let LogLevel;
21
+ let LogLevel; // Events used in certain functionalities that are not being logged
24
22
  exports.LogLevel = LogLevel;
25
-
26
23
  (function (LogLevel) {
27
24
  LogLevel["INFO"] = "INFO";
28
25
  LogLevel["DEBUG"] = "DEBUG";
29
26
  LogLevel["WARN"] = "WARN";
30
27
  LogLevel["ERROR"] = "ERROR";
31
28
  })(LogLevel || (exports.LogLevel = LogLevel = {}));
32
-
29
+ let BroadcastEvent; // Events being logged
30
+ exports.BroadcastEvent = BroadcastEvent;
31
+ (function (BroadcastEvent) {
32
+ BroadcastEvent["LoadPostChatSurvey"] = "LoadPostChatSurvey";
33
+ BroadcastEvent["ChatEnded"] = "ChatEnded";
34
+ BroadcastEvent["NewMessageNotification"] = "NewMessageNotification";
35
+ BroadcastEvent["UnreadMessageCount"] = "UnreadMessageCount";
36
+ BroadcastEvent["StartProactiveChat"] = "StartProactiveChat";
37
+ BroadcastEvent["ProactiveChatStartChat"] = "ProactiveChatStartChat";
38
+ BroadcastEvent["ProactiveChatStartPopoutChat"] = "ProactiveChatStartPopoutChat";
39
+ BroadcastEvent["ProactiveChatIsInPopoutMode"] = "ProactiveChatIsInPopoutMode";
40
+ BroadcastEvent["ResetProactiveChatParams"] = "ResetProactiveChatParams";
41
+ BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
42
+ BroadcastEvent["NewMessageSent"] = "NewMessageSent";
43
+ BroadcastEvent["NewMessageReceived"] = "NewMessageReceived";
44
+ BroadcastEvent["HistoryMessageReceived"] = "HistoryMessageReceived";
45
+ BroadcastEvent["RedirectPageRequest"] = "RedirectPageRequest";
46
+ BroadcastEvent["StartChat"] = "StartChat";
47
+ BroadcastEvent["StartUnauthenticatedReconnectChat"] = "StartUnauthenticatedReconnectChat";
48
+ BroadcastEvent["InitiateEndChat"] = "InitiateEndChat";
49
+ BroadcastEvent["SetCustomContext"] = "SetCustomContext";
50
+ BroadcastEvent["ChatRetrievedFromCache"] = "ChatRetrievedFromCache";
51
+ BroadcastEvent["MaximizeChat"] = "MaximizeChat";
52
+ BroadcastEvent["ChatInitiated"] = "ChatInitiated";
53
+ BroadcastEvent["CloseChat"] = "CloseChat";
54
+ BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
55
+ BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
56
+ BroadcastEvent["RaiseErrorEvent"] = "RaiseErrorEvent";
57
+ BroadcastEvent["NetworkDisconnected"] = "NetworkDisconnected";
58
+ BroadcastEvent["NetworkReconnected"] = "NetworkReconnected";
59
+ })(BroadcastEvent || (exports.BroadcastEvent = BroadcastEvent = {}));
33
60
  let TelemetryEvent;
34
61
  exports.TelemetryEvent = TelemetryEvent;
35
-
36
62
  (function (TelemetryEvent) {
37
63
  TelemetryEvent["CallAdded"] = "CallAdded";
38
64
  TelemetryEvent["LocalVideoStreamAdded"] = "LocalVideoStreamAdded";
@@ -42,8 +68,8 @@ exports.TelemetryEvent = TelemetryEvent;
42
68
  TelemetryEvent["CallDisconnected"] = "CallDisconnected";
43
69
  TelemetryEvent["CallDisconnectedException"] = "CallDisconnectedException";
44
70
  TelemetryEvent["IncomingCallEnded"] = "incomingCallEnded";
45
- TelemetryEvent["VoiceVideoInitialize"] = "VoiceVideoInitialize";
46
- TelemetryEvent["VoiceVideoInitializeException"] = "VoiceVideoInitializeException";
71
+ TelemetryEvent["VoiceVideoSdkInitialize"] = "VoiceVideoSdkInitialize";
72
+ TelemetryEvent["VoiceVideoSdkInitializeException"] = "VoiceVideoSdkInitializeException";
47
73
  TelemetryEvent["VoiceVideoLoading"] = "VoiceVideoLoading";
48
74
  TelemetryEvent["VoiceVideoNotLoaded"] = "VoiceVideoNotLoaded";
49
75
  TelemetryEvent["VoiceVideoLoadingException"] = "VoiceVideoLoadingException";
@@ -69,9 +95,12 @@ exports.TelemetryEvent = TelemetryEvent;
69
95
  TelemetryEvent["PostChatContextCallSucceed"] = "PostChatContextCallSucceed";
70
96
  TelemetryEvent["PostChatContextCallFailed"] = "PostChatContextCallFailed";
71
97
  TelemetryEvent["ParseAdaptiveCardFailed"] = "ParseAdaptiveCardFailed";
98
+ TelemetryEvent["ClientDataStoreProviderFailed"] = "ClientDataStoreProviderFailed";
99
+ TelemetryEvent["InMemoryDataStoreFailed"] = "InMemoryDataStoreFailed";
72
100
  TelemetryEvent["WebChatLoaded"] = "WebChatLoaded";
73
101
  TelemetryEvent["LCWChatButtonClicked"] = "LCWChatButtonClicked";
74
102
  TelemetryEvent["LCWChatButtonShow"] = "LCWChatButtonShow";
103
+ TelemetryEvent["WidgetLoadStarted"] = "WidgetLoadStarted";
75
104
  TelemetryEvent["WidgetLoadComplete"] = "WidgetLoadComplete";
76
105
  TelemetryEvent["WidgetLoadFailed"] = "WidgetLoadFailed";
77
106
  TelemetryEvent["StartChatMethodException"] = "StartChatMethodException";
@@ -79,12 +108,16 @@ exports.TelemetryEvent = TelemetryEvent;
79
108
  TelemetryEvent["PrechatSurveyLoaded"] = "PrechatSurveyLoaded";
80
109
  TelemetryEvent["PrechatSubmitted"] = "PrechatSubmitted";
81
110
  TelemetryEvent["StartChatSDKCall"] = "StartChatCall";
82
- TelemetryEvent["EndChatSDKCall"] = "EndChatCall";
111
+ TelemetryEvent["StartChatEventRecevied"] = "StartChatEventReceived";
112
+ TelemetryEvent["EndChatSDKCall"] = "EndChatSDKCall";
113
+ TelemetryEvent["EndChatEventReceived"] = "EndChatEventReceived";
114
+ TelemetryEvent["WindowClosed"] = "WindowClosed";
83
115
  TelemetryEvent["OnNewMessageFailed"] = "OnNewMessageFailed";
84
116
  TelemetryEvent["OnNewMessageAudioNotificationFailed"] = "OnNewMessageAudioNotificationFailed";
85
117
  TelemetryEvent["DownloadTranscriptResponseNullOrUndefined"] = "DownloadTranscriptResponseNullOrUndefined";
86
118
  TelemetryEvent["EmailTranscriptSent"] = "EmailTranscriptSent";
87
119
  TelemetryEvent["EmailTranscriptFailed"] = "EmailTranscriptFailed";
120
+ TelemetryEvent["ErrorUIPaneLoaded"] = "ErrorUIPaneLoaded";
88
121
  TelemetryEvent["DownloadTranscriptFailed"] = "DownloadTranscriptFailed";
89
122
  TelemetryEvent["StartChatFailed"] = "StartChatFailed";
90
123
  TelemetryEvent["IC3ThreadUpdateEventReceived"] = "IC3ThreadUpdateEventReceived";
@@ -93,6 +126,7 @@ exports.TelemetryEvent = TelemetryEvent;
93
126
  TelemetryEvent["LoadingPaneLoaded"] = "LoadingPaneLoaded";
94
127
  TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
95
128
  TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
129
+ TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
96
130
  TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
97
131
  TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
98
132
  TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
@@ -103,18 +137,32 @@ exports.TelemetryEvent = TelemetryEvent;
103
137
  TelemetryEvent["EmailTranscriptButtonClicked"] = "EmailTranscriptButtonClicked";
104
138
  TelemetryEvent["EmailTranscriptCancelButtonClicked"] = "EmailTranscriptCancelButtonClicked";
105
139
  TelemetryEvent["AudioToggleButtonClicked"] = "AudioToggleButtonClicked";
140
+ TelemetryEvent["SuppressBotMagicCodeSucceeded"] = "SuppressBotMagicCodeSucceeded";
141
+ TelemetryEvent["SuppressBotMagicCodeFailed"] = "SuppressBotMagicCodeFailed";
142
+ TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
143
+ TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
144
+ TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
145
+ TelemetryEvent["GetAuthTokenFailed"] = "GetAuthTokenFailed";
146
+ TelemetryEvent["ReceivedNullOrEmptyToken"] = "ReceivedNullOrEmptyToken";
147
+ TelemetryEvent["CustomerVoiceResponsePageLoaded"] = "CustomerVoiceResponsePageLoaded";
148
+ TelemetryEvent["CustomerVoiceFormResponseSubmitted"] = "CustomerVoiceFormResponseSubmitted";
149
+ TelemetryEvent["CustomerVoiceFormResponseError"] = "CustomerVoiceFormResponseError";
106
150
  TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
107
151
  TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
108
152
  TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
109
153
  TelemetryEvent["QueuePositionMessageRecieved"] = "QueuePositionMessageRecieved";
110
154
  TelemetryEvent["AverageWaitTimeMessageRecieved"] = "AverageWaitTimeMessageRecieved";
111
155
  TelemetryEvent["DataMaskingRuleApplied"] = "DataMaskingRuleApplied";
156
+ TelemetryEvent["DataMaskingRuleApplyFailed"] = "DataMaskingRuleApplyFailed";
112
157
  TelemetryEvent["IC3ClientEvent"] = "IC3ClientEvent";
113
158
  TelemetryEvent["ConversationEndedThreadEventReceived"] = "ConversationEndedThreadEventReceived";
114
159
  TelemetryEvent["InvalidConfiguration"] = "InvalidConfiguration";
115
160
  TelemetryEvent["SendTypingIndicatorSucceeded"] = "SendTypingIndicatorSucceeded";
116
161
  TelemetryEvent["SendTypingIndicatorFailed"] = "SendTypingIndicatorFailed";
162
+ TelemetryEvent["WebChatEvent"] = "WebChatEvent";
117
163
  TelemetryEvent["PreChatSurveyStartChatMethodFailed"] = "PreChatSurveyStartChatMethodFailed";
164
+ TelemetryEvent["ChatAlreadyTriggered"] = "ChatAlreadyTriggered";
165
+ TelemetryEvent["StartProactiveChatEventReceived"] = "StartProactiveChatEventReceived";
118
166
  TelemetryEvent["StartProactiveChatMethodFailed"] = "StartProactiveChatMethodFailed";
119
167
  TelemetryEvent["ProactiveChatAccepted"] = "ProactiveChatAccepted";
120
168
  TelemetryEvent["ProactiveChatRejected"] = "ProactiveChatRejected";
@@ -123,15 +171,22 @@ exports.TelemetryEvent = TelemetryEvent;
123
171
  TelemetryEvent["ReconnectChatContinueConversation"] = "ReconnectChatContinueConversation";
124
172
  TelemetryEvent["ReconnectChatStartNewConversation"] = "ReconnectChatStartNewConversation";
125
173
  TelemetryEvent["ReconnectChatMinimize"] = "ReconnectChatMinimize";
174
+ TelemetryEvent["MessageSent"] = "MessageSent";
175
+ TelemetryEvent["MessageReceived"] = "MessageReceived";
176
+ TelemetryEvent["SystemMessageReceived"] = "SystemMessageReceived";
177
+ TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
178
+ TelemetryEvent["NetworkDisconnected"] = "NetworkDisconnected";
179
+ TelemetryEvent["NetworkReconnected"] = "NetworkReconnected";
126
180
  })(TelemetryEvent || (exports.TelemetryEvent = TelemetryEvent = {}));
127
-
128
181
  class TelemetryConstants {
129
182
  static map(eventTypeOrScenarioType) {
130
183
  switch (eventTypeOrScenarioType) {
131
- case TelemetryEvent.StartChatSDKCall:
132
184
  case TelemetryEvent.ParseAdaptiveCardFailed:
185
+ case TelemetryEvent.ReceivedNullOrEmptyToken:
186
+ case TelemetryEvent.GetAuthTokenCalled:
187
+ case TelemetryEvent.SuppressBotMagicCodeSucceeded:
188
+ case TelemetryEvent.SuppressBotMagicCodeFailed:
133
189
  return ScenarioType.CONFIG_VALIDATION;
134
-
135
190
  case TelemetryEvent.WebChatLoaded:
136
191
  case TelemetryEvent.WidgetLoadComplete:
137
192
  case TelemetryEvent.WidgetLoadFailed:
@@ -139,13 +194,13 @@ class TelemetryConstants {
139
194
  case TelemetryEvent.LCWChatButtonShow:
140
195
  case TelemetryEvent.PrechatSurveyLoaded:
141
196
  case TelemetryEvent.LoadingPaneLoaded:
197
+ case TelemetryEvent.PostChatSurveyLoadingPaneLoaded:
142
198
  case TelemetryEvent.PostChatSurveyLoaded:
143
199
  case TelemetryEvent.EmailTranscriptLoaded:
144
200
  case TelemetryEvent.OutOfOfficePaneLoaded:
145
201
  case TelemetryEvent.ConfirmationPaneLoaded:
146
202
  case TelemetryEvent.ProactiveChatPaneLoaded:
147
203
  return ScenarioType.LOAD;
148
-
149
204
  case TelemetryEvent.PrechatSubmitted:
150
205
  case TelemetryEvent.LCWChatButtonClicked:
151
206
  case TelemetryEvent.ProactiveChatAccepted:
@@ -165,19 +220,34 @@ class TelemetryConstants {
165
220
  case TelemetryEvent.PreChatSurveyStartChatMethodFailed:
166
221
  case TelemetryEvent.HeaderCloseButtonClicked:
167
222
  case TelemetryEvent.HeaderMinimizeButtonClicked:
223
+ case TelemetryEvent.MessageSent:
224
+ case TelemetryEvent.MessageReceived:
225
+ case TelemetryEvent.CustomContextReceived:
226
+ case TelemetryEvent.BrowserUnloadEventStarted:
227
+ case TelemetryEvent.NetworkDisconnected:
228
+ case TelemetryEvent.NetworkReconnected:
229
+ case TelemetryEvent.AudioToggleButtonClicked:
230
+ case TelemetryEvent.EmailTranscriptCancelButtonClicked:
231
+ case TelemetryEvent.CustomerVoiceResponsePageLoaded:
232
+ case TelemetryEvent.CustomerVoiceFormResponseSubmitted:
233
+ case TelemetryEvent.CustomerVoiceFormResponseError:
168
234
  return ScenarioType.ACTIONS;
169
-
235
+ case TelemetryEvent.StartChatSDKCall:
236
+ case TelemetryEvent.StartChatEventRecevied:
170
237
  case TelemetryEvent.StartChatMethodException:
171
238
  case TelemetryEvent.CloseChatMethodException:
239
+ case TelemetryEvent.StartProactiveChatEventReceived:
172
240
  case TelemetryEvent.StartProactiveChatMethodFailed:
173
241
  case TelemetryEvent.OnNewMessageFailed:
174
242
  case TelemetryEvent.OnNewMessageAudioNotificationFailed:
175
243
  case TelemetryEvent.GetConversationDetailsCallFailed:
244
+ case TelemetryEvent.EndChatSDKCall:
245
+ case TelemetryEvent.EndChatEventReceived:
176
246
  case TelemetryEvent.EndChatSDKCallFailed:
177
247
  case TelemetryEvent.PostChatContextCallFailed:
178
248
  case TelemetryEvent.PostChatContextCallSucceed:
249
+ case TelemetryEvent.GetConversationDetailsException:
179
250
  return ScenarioType.SDK;
180
-
181
251
  case TelemetryEvent.VideoCallAcceptButtonClick:
182
252
  case TelemetryEvent.CallAdded:
183
253
  case TelemetryEvent.LocalVideoStreamAdded:
@@ -187,8 +257,8 @@ class TelemetryConstants {
187
257
  case TelemetryEvent.CallDisconnected:
188
258
  case TelemetryEvent.CallDisconnectedException:
189
259
  case TelemetryEvent.IncomingCallEnded:
190
- case TelemetryEvent.VoiceVideoInitialize:
191
- case TelemetryEvent.VoiceVideoInitializeException:
260
+ case TelemetryEvent.VoiceVideoSdkInitialize:
261
+ case TelemetryEvent.VoiceVideoSdkInitializeException:
192
262
  case TelemetryEvent.VoiceVideoLoading:
193
263
  case TelemetryEvent.VoiceVideoNotLoaded:
194
264
  case TelemetryEvent.VoiceVideoLoadingException:
@@ -208,16 +278,12 @@ class TelemetryConstants {
208
278
  case TelemetryEvent.CallingSDKLoadSuccess:
209
279
  case TelemetryEvent.CallingSDKLoadFailed:
210
280
  return ScenarioType.CALLING;
211
-
212
281
  default:
213
282
  return ScenarioType.ACTIONS;
214
283
  }
215
284
  }
216
-
217
285
  static mapEventToScenario(eventTypeOrScenarioType) {
218
286
  return TelemetryConstants.map(eventTypeOrScenarioType);
219
287
  }
220
-
221
288
  }
222
-
223
289
  exports.TelemetryConstants = TelemetryConstants;
@@ -4,51 +4,39 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.TelemetryHelper = void 0;
7
-
8
7
  var _TelemetryConstants = require("./TelemetryConstants");
9
-
10
8
  var _utils = require("../utils");
11
-
12
9
  var _TelemetryManager = require("./TelemetryManager");
13
-
14
10
  var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
15
-
16
- function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
17
-
11
+ function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
12
+ function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
13
+ function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
18
14
  class TelemetryHelper {
19
15
  static buildTelemetryEvent(level, input) {
20
16
  switch (input.scenarioType) {
21
17
  case _TelemetryConstants.ScenarioType.LOAD:
22
18
  return TelemetryHelper.conformToLoadContract(level, input);
23
-
24
19
  case _TelemetryConstants.ScenarioType.IC3_CLIENT:
25
20
  return TelemetryHelper.conformToIC3ClientContract(level, input);
26
-
27
21
  case _TelemetryConstants.ScenarioType.WEBCHAT:
28
22
  return TelemetryHelper.conformToWebChatContract(level, input);
29
-
30
23
  case _TelemetryConstants.ScenarioType.OCCHATSDK:
31
24
  return TelemetryHelper.conformToOCChatSDKContract(level, input);
32
-
33
25
  case _TelemetryConstants.ScenarioType.ACTIONS:
34
26
  return TelemetryHelper.conformToActionsContract(level, input);
35
-
36
27
  case _TelemetryConstants.ScenarioType.CALLING:
37
28
  return TelemetryHelper.conformToCallingContract(level, input);
38
-
39
29
  case _TelemetryConstants.ScenarioType.ACS_ADAPTER:
40
30
  return TelemetryHelper.conformToACSAdapterContract(level, input);
41
-
42
31
  default:
43
32
  case _TelemetryConstants.ScenarioType.CONFIG_VALIDATION:
44
33
  return TelemetryHelper.conformToConfigValidationContract(level, input);
45
34
  }
46
35
  }
47
-
48
- static populateBasicProperties(level, // eslint-disable-next-line @typescript-eslint/no-unused-vars
36
+ static populateBasicProperties(level,
37
+ // eslint-disable-next-line @typescript-eslint/no-unused-vars
49
38
  telemetryData) {
50
39
  var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7;
51
-
52
40
  return {
53
41
  WidgetId: ((_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.widgetId) ?? "",
54
42
  ChatId: ((_TelemetryManager$Int2 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.chatId) ?? "",
@@ -60,14 +48,12 @@ class TelemetryHelper {
60
48
  LogLevel: level
61
49
  };
62
50
  }
63
-
64
51
  static populate(level, telemetryData, configure) {
65
52
  const base = TelemetryHelper.populateBasicProperties(level, telemetryData);
66
53
  const event = base;
67
54
  configure(event);
68
55
  return event;
69
56
  }
70
-
71
57
  static conformToActionsContract(level, input) {
72
58
  const payload = input.payload;
73
59
  return TelemetryHelper.populate(level, payload, event => {
@@ -75,9 +61,10 @@ class TelemetryHelper {
75
61
  event.ActionType = payload.ActionType;
76
62
  event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
77
63
  event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
64
+ event.Description = payload.Description;
65
+ event.CustomProperties = JSON.stringify(payload.CustomProperties);
78
66
  });
79
67
  }
80
-
81
68
  static conformToWebChatContract(level, input) {
82
69
  const payload = input.payload;
83
70
  return TelemetryHelper.populate(level, payload, event => {
@@ -89,12 +76,10 @@ class TelemetryHelper {
89
76
  event.ExceptionDetails = JSON.stringify(payload.error);
90
77
  });
91
78
  }
92
-
93
79
  static conformToConfigValidationContract(level, input) {
94
80
  const payload = input.payload;
95
81
  return TelemetryHelper.populate(level, payload, event => {
96
82
  var _TelemetryManager$Int8, _TelemetryManager$Int9, _TelemetryManager$Int10;
97
-
98
83
  event.Event = payload.Event;
99
84
  event.RequestId = payload.RequestId;
100
85
  event.LCWVersion = (_TelemetryManager$Int8 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.environmentVersion;
@@ -103,12 +88,13 @@ class TelemetryHelper {
103
88
  event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
104
89
  event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
105
90
  event.Language = ((_TelemetryManager$Int10 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : _TelemetryManager$Int10.chatWidgetLocaleLCID) || "";
91
+ event.Description = payload.Data;
106
92
  });
107
93
  }
108
-
109
94
  static conformToLoadContract(level, input) {
110
95
  const payload = input.payload;
111
96
  return TelemetryHelper.populate(level, payload, event => {
97
+ var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
112
98
  event.Event = payload.Event;
113
99
  event.ResourcePath = payload.ResourcePath;
114
100
  event.WidgetState = payload.WidgetState;
@@ -116,16 +102,17 @@ class TelemetryHelper {
116
102
  event.ChatType = payload.ChatType;
117
103
  event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
118
104
  event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
105
+ event.OCChatSDKVersion = ((_TelemetryManager$Int11 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.OCChatSDKVersion) ?? "";
106
+ event.OCChatWidgetVersion = ((_TelemetryManager$Int12 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.chatWidgetVersion) ?? "";
107
+ event.OCChatComponentsVersion = ((_TelemetryManager$Int13 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.chatComponentVersion) ?? "";
119
108
  });
120
109
  }
121
-
122
110
  static conformToIC3ClientContract(level, input) {
123
111
  const payload = input.payload;
124
112
  return TelemetryHelper.populate(level, payload, event => {
125
- var _TelemetryManager$Int11;
126
-
113
+ var _TelemetryManager$Int14;
127
114
  event.Event = payload.Event;
128
- event.IC3ClientVersion = (_TelemetryManager$Int11 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.IC3ClientVersion;
115
+ event.IC3ClientVersion = (_TelemetryManager$Int14 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : _TelemetryManager$Int14.IC3ClientVersion;
129
116
  event.SubscriptionId = payload.SubscriptionId;
130
117
  event.EndpointUrl = payload.EndpointUrl;
131
118
  event.EndpointId = payload.EndpointId;
@@ -136,7 +123,6 @@ class TelemetryHelper {
136
123
  event.Description = payload.Description;
137
124
  });
138
125
  }
139
-
140
126
  static conformToACSAdapterContract(level, input) {
141
127
  const payload = input.payload;
142
128
  return TelemetryHelper.populate(level, payload, event => {
@@ -150,7 +136,6 @@ class TelemetryHelper {
150
136
  event.ExceptionDetails = payload.ExceptionDetails;
151
137
  });
152
138
  }
153
-
154
139
  static conformToCallingContract(level, input) {
155
140
  const payload = input.payload;
156
141
  return TelemetryHelper.populate(level, payload, event => {
@@ -161,7 +146,6 @@ class TelemetryHelper {
161
146
  event.Description = payload.Description;
162
147
  });
163
148
  }
164
-
165
149
  static conformToOCChatSDKContract(level, input) {
166
150
  const payload = input.payload;
167
151
  return TelemetryHelper.populate(level, payload, event => {
@@ -173,103 +157,99 @@ class TelemetryHelper {
173
157
  event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
174
158
  });
175
159
  }
176
-
177
160
  static addChatConfigDataToTelemetry(chatConfig, telemetryInternalData) {
178
161
  var _chatConfig$ChatWidge;
179
-
180
162
  const telemetryDataLocal = telemetryInternalData;
181
163
  telemetryDataLocal.chatWidgetLocaleLCID = (_chatConfig$ChatWidge = chatConfig.ChatWidgetLanguage) === null || _chatConfig$ChatWidge === void 0 ? void 0 : _chatConfig$ChatWidge.msdyn_localeid;
182
164
  return telemetryDataLocal;
183
165
  }
184
-
185
166
  static addWidgetDataToTelemetry(telemetryConfig, telemetryInternalData) {
186
167
  const telemetryDataLocal = telemetryInternalData;
187
168
  telemetryDataLocal.widgetId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.appId;
188
169
  telemetryDataLocal.orgId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgId;
189
170
  telemetryDataLocal.orgUrl = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgUrl;
190
- telemetryDataLocal.lcwRuntimeId = (0, _utils.newGuid)();
171
+ telemetryDataLocal.lcwRuntimeId = telemetryConfig.LCWRuntimeId ?? (0, _utils.newGuid)();
191
172
  return telemetryDataLocal;
192
173
  }
193
-
194
174
  static addSessionDataToTelemetry(chatSession, telemetryInternalData) {
195
175
  var _chatSession$chatToke, _chatSession$chatToke2;
196
-
197
176
  const telemetryDataLocal = telemetryInternalData;
198
177
  telemetryDataLocal.chatId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke = chatSession.chatToken) === null || _chatSession$chatToke === void 0 ? void 0 : _chatSession$chatToke.chatId;
199
178
  telemetryDataLocal.currentRequestId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke2 = chatSession.chatToken) === null || _chatSession$chatToke2 === void 0 ? void 0 : _chatSession$chatToke2.requestId;
200
179
  return telemetryInternalData;
201
180
  }
202
-
203
181
  static addConversationDataToTelemetry(liveWorkItem, telemetryInternalData) {
204
182
  const telemetryDataLocal = telemetryInternalData;
205
183
  telemetryDataLocal.conversationId = liveWorkItem.conversationId;
206
184
  return telemetryDataLocal;
207
185
  }
208
-
209
186
  }
210
-
211
187
  exports.TelemetryHelper = TelemetryHelper;
212
-
213
188
  _defineProperty(TelemetryHelper, "callId", void 0);
214
-
215
189
  _defineProperty(TelemetryHelper, "elapsedTime", void 0);
216
-
217
190
  _defineProperty(TelemetryHelper, "logCallingEvent", (logLevel, payload, callId) => {
218
191
  const telemetryEvent = {
219
192
  eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
220
193
  logLevel: logLevel,
221
- payload: { ...payload,
194
+ payload: {
195
+ ...payload,
222
196
  CallId: callId
223
197
  }
224
198
  };
225
-
226
199
  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
227
200
  });
228
-
229
201
  _defineProperty(TelemetryHelper, "logLoadingEvent", (logLevel, payload) => {
230
202
  const telemetryEvent = {
231
203
  eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
232
204
  logLevel: logLevel,
233
- payload: { ...payload
205
+ payload: {
206
+ ...payload
234
207
  }
235
208
  };
236
-
237
209
  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
238
210
  });
239
-
240
211
  _defineProperty(TelemetryHelper, "logActionEvent", (logLevel, payload) => {
241
212
  const telemetryEvent = {
242
213
  eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
243
214
  logLevel: logLevel,
244
- payload: { ...payload
215
+ payload: {
216
+ ...payload
245
217
  }
246
218
  };
247
-
248
219
  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
249
220
  });
250
-
251
221
  _defineProperty(TelemetryHelper, "logSDKEvent", (logLevel, payload) => {
252
- var _TelemetryManager$Int12;
253
-
222
+ var _TelemetryManager$Int15;
254
223
  const telemetryEvent = {
255
224
  eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
256
225
  logLevel: logLevel,
257
- payload: { ...payload,
226
+ payload: {
227
+ ...payload,
258
228
  TransactionId: (0, _utils.newGuid)(),
259
- RequestId: (_TelemetryManager$Int12 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.currentRequestId
229
+ RequestId: (_TelemetryManager$Int15 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.currentRequestId
260
230
  }
261
231
  };
262
-
263
232
  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
264
233
  });
265
-
266
234
  _defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
267
235
  const telemetryEvent = {
268
236
  eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
269
237
  logLevel: logLevel,
270
- payload: { ...payload
238
+ payload: {
239
+ ...payload
240
+ }
241
+ };
242
+ _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
243
+ });
244
+ _defineProperty(TelemetryHelper, "logWebChatEvent", (logLevel, payload) => {
245
+ const telemetryEvent = {
246
+ eventName: _TelemetryConstants.TelemetryEvent.WebChatEvent,
247
+ logLevel: logLevel,
248
+ payload: {
249
+ ...payload,
250
+ type: _TelemetryConstants.TelemetryEvent.WebChatEvent,
251
+ scenarioType: _TelemetryConstants.ScenarioType.WEBCHAT
271
252
  }
272
253
  };
273
-
274
254
  _omnichannelChatComponents.BroadcastService.postMessage(telemetryEvent);
275
255
  });
@@ -3,63 +3,51 @@
3
3
  Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
- exports.TelemetryTimers = exports.TelemetryManager = exports.RegisterLoggers = void 0;
7
-
6
+ exports.disposeLoggers = exports.TelemetryTimers = exports.TelemetryManager = exports.RegisterLoggers = void 0;
8
7
  var _TelemetryConstants = require("./TelemetryConstants");
9
-
10
8
  var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
11
-
12
9
  var _ariaTelemetryLogger = require("./loggers/ariaTelemetryLogger");
13
-
14
10
  var _consoleLogger = require("./loggers/consoleLogger");
15
-
16
- function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
17
-
11
+ var _defaultAriaConfig = require("./defaultConfigs/defaultAriaConfig");
12
+ var _TelemetryHelper = require("./TelemetryHelper");
13
+ function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
14
+ function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
15
+ function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
18
16
  class TelemetryTimers {}
19
-
20
17
  exports.TelemetryTimers = TelemetryTimers;
21
-
22
18
  _defineProperty(TelemetryTimers, "LcwLoadToChatButtonTimer", void 0);
23
-
24
19
  _defineProperty(TelemetryTimers, "ProactiveChatScreenTimer", void 0);
25
-
26
20
  _defineProperty(TelemetryTimers, "WidgetLoadTimer", void 0);
27
-
28
21
  class TelemetryManager {}
29
-
30
22
  exports.TelemetryManager = TelemetryManager;
31
-
32
23
  _defineProperty(TelemetryManager, "InternalTelemetryData", void 0);
33
-
24
+ const loggers = [];
25
+ const disposeLoggers = () => {
26
+ loggers.map(logger => {
27
+ logger.dispose();
28
+ });
29
+ };
30
+ exports.disposeLoggers = disposeLoggers;
34
31
  const RegisterLoggers = () => {
35
- const loggers = [];
36
-
37
32
  const registerLoggers = () => {
38
33
  var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
39
-
40
- if (!((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int !== void 0 && (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) !== null && _TelemetryManager$Int2 !== void 0 && _TelemetryManager$Int2.disableConsoleLog) || !((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int3 !== void 0 && (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) !== null && _TelemetryManager$Int4 !== void 0 && _TelemetryManager$Int4.telemetryDisabled)) {
34
+ if (((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.disableConsoleLog) === false || ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.telemetryDisabled) === false) {
41
35
  _omnichannelChatComponents.BroadcastService.getAnyMessage().subscribe(event => {
42
- if (event.payload) {
36
+ if (event.payload && event.eventName in _TelemetryConstants.TelemetryEvent) {
43
37
  logTelemetry(event);
44
38
  }
45
39
  });
46
40
  }
47
-
48
- if (!((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int5 !== void 0 && (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) !== null && _TelemetryManager$Int6 !== void 0 && _TelemetryManager$Int6.disableConsoleLog)) {
41
+ if (((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.disableConsoleLog) === false) {
49
42
  loggers.push((0, _consoleLogger.consoleLogger)());
50
43
  }
51
-
52
- if (!((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int7 !== void 0 && (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) !== null && _TelemetryManager$Int8 !== void 0 && _TelemetryManager$Int8.telemetryDisabled)) {
44
+ if (((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.telemetryDisabled) === false) {
53
45
  var _TelemetryManager$Int9, _TelemetryManager$Int18, _TelemetryManager$Int19;
54
-
55
46
  if ((_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int9 !== void 0 && _TelemetryManager$Int9.ariaConfig) {
56
47
  var _TelemetryManager$Int10, _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14, _TelemetryManager$Int15, _TelemetryManager$Int16, _TelemetryManager$Int17;
57
-
58
- loggers.push((0, _ariaTelemetryLogger.ariaTelemetryLogger)(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? "", ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? false, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? "", ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? "OmniChannelProd_Web"));
48
+ loggers.push((0, _ariaTelemetryLogger.ariaTelemetryLogger)(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? _defaultAriaConfig.defaultAriaConfig.ariaTelemetryKey, ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? _defaultAriaConfig.defaultAriaConfig.disableCookieUsage, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? _defaultAriaConfig.defaultAriaConfig.collectorUriForTelemetry, ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? _defaultAriaConfig.defaultAriaConfig.ariaTelemetryApplicationName));
59
49
  }
60
-
61
50
  const customLoggers = (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : (_TelemetryManager$Int19 = _TelemetryManager$Int18.telemetryConfig) === null || _TelemetryManager$Int19 === void 0 ? void 0 : _TelemetryManager$Int19.telemetryLoggers;
62
-
63
51
  if (customLoggers) {
64
52
  customLoggers.map(logger => {
65
53
  loggers.push(logger);
@@ -67,7 +55,6 @@ const RegisterLoggers = () => {
67
55
  }
68
56
  }
69
57
  };
70
-
71
58
  const parseInput = function (payload) {
72
59
  let scenarioType = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : _TelemetryConstants.ScenarioType.UNDEFINED;
73
60
  return {
@@ -75,15 +62,18 @@ const RegisterLoggers = () => {
75
62
  payload: payload
76
63
  };
77
64
  };
78
-
79
65
  const logTelemetry = telemetryEvent => {
80
66
  loggers.map(logger => {
67
+ var _payload;
81
68
  const logLevel = telemetryEvent.logLevel ?? _TelemetryConstants.LogLevel.INFO;
82
- logger.log(logLevel, parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload));
69
+ const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? _TelemetryConstants.ScenarioType.UNDEFINED;
70
+ const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
71
+ telemetryInput.telemetryInfo = {
72
+ telemetryInfo: _TelemetryHelper.TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput)
73
+ };
74
+ logger.log(logLevel, telemetryInput);
83
75
  });
84
76
  };
85
-
86
77
  return registerLoggers();
87
78
  };
88
-
89
79
  exports.RegisterLoggers = RegisterLoggers;