@microsoft/omnichannel-chat-widget 0.1.0-main.eb80fb1 → 0.1.0-main.ebfc563

package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js

@@ -7,17 +7,17 @@ import useChatContextStore from "../../hooks/useChatContextStore";
 import useChatSDKStore from "../../hooks/useChatSDKStore";
 export const CallingContainerStateful = props => {
   var _props$controlProps, _props$controlProps2, _props$controlProps2$, _props$controlProps3, _props$controlProps3$, _props$controlProps3$2, _props$controlProps4, _props$controlProps4$, _props$controlProps4$2, _props$controlProps5;
-
   //TODO : Close button confirmation implmentation is pending
-  const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-  const chatSDK = useChatSDKStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const [state, dispatch] = useChatContextStore();
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const chatSDK = useChatSDKStore();
 
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const {
     voiceVideoCallingSdk
   } = props;
   let callId;
-
   const resetCallingStates = reset => {
     if (reset) {
       dispatch({
@@ -42,12 +42,10 @@ export const CallingContainerStateful = props => {
       });
     }
   };
-
   useEffect(() => {
     const init = async () => {
       try {
         var _controlProps$current, _controlProps$current2, _controlProps$current3, _controlProps$current4;
-
         // eslint-disable-next-line @typescript-eslint/no-explicit-any
         TelemetryHelper.callId = callId;
         await voiceVideoCallingSdk.initialize({
@@ -60,16 +58,15 @@ export const CallingContainerStateful = props => {
         });
       } catch (e) {
         TelemetryHelper.logCallingEvent(LogLevel.ERROR, {
-          Event: TelemetryEvent.VoiceVideoInitializeException,
+          Event: TelemetryEvent.VoiceVideoSdkInitializeException,
           Description: `Failed to initialize VideoVoiceCalling Sdk:  ${e}`
         });
       }
     };
-
     init().then(() => {
       if (voiceVideoCallingSdk) {
         TelemetryHelper.logCallingEvent(LogLevel.INFO, {
-          Event: TelemetryEvent.VoiceVideoInitialize,
+          Event: TelemetryEvent.VoiceVideoSdkInitialize,
           Description: "Initialize VideoVoiceCalling Sdk Success"
         }, callId);
         voiceVideoCallingSdk.onCallAdded(() => {
@@ -131,14 +128,12 @@ export const CallingContainerStateful = props => {
           }, callId);
           const isRemoteVideoDisabled = !voiceVideoCallingSdk.isRemoteVideoEnabled();
           const isLocalVideoDisabled = !voiceVideoCallingSdk.isLocalVideoEnabled();
-
           if (isRemoteVideoDisabled && isLocalVideoDisabled) {
             dispatch({
               type: LiveChatWidgetActionType.DISABLE_VIDEO_CALL,
               payload: true
             });
           }
-
           dispatch({
             type: LiveChatWidgetActionType.DISABLE_REMOTE_VIDEO,
             payload: isRemoteVideoDisabled
@@ -150,14 +145,12 @@ export const CallingContainerStateful = props => {
           }, callId);
           const isLocalVideoDisabled = !voiceVideoCallingSdk.isLocalVideoEnabled();
           const isRemoteVideoDisabled = !voiceVideoCallingSdk.isRemoteVideoEnabled();
-
           if (isRemoteVideoDisabled && isLocalVideoDisabled) {
             dispatch({
               type: LiveChatWidgetActionType.DISABLE_VIDEO_CALL,
               payload: true
             });
           }
-
           dispatch({
             type: LiveChatWidgetActionType.DISABLE_LOCAL_VIDEO,
             payload: isLocalVideoDisabled
@@ -177,6 +170,19 @@ export const CallingContainerStateful = props => {
         });
       }
     });
+    window.addEventListener("beforeunload", () => {
+      if (state.uiStates.isIncomingCall) {
+        voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.rejectCall();
+      } else {
+        voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.stopCall();
+      }
+      voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.close();
+      dispatch({
+        type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
+        payload: false
+      });
+      resetCallingStates(true);
+    });
   }, []);
   const controlProps = {
     id: "oc-lcw-callingcontainer",
@@ -217,7 +223,6 @@ export const CallingContainerStateful = props => {
             }
           }, callId);
         }
-
         dispatch({
           type: LiveChatWidgetActionType.SET_INCOMING_CALL,
           payload: false
@@ -243,7 +248,6 @@ export const CallingContainerStateful = props => {
             }
           }, callId);
         }
-
         dispatch({
           type: LiveChatWidgetActionType.SET_INCOMING_CALL,
           payload: false
@@ -303,7 +307,8 @@ export const CallingContainerStateful = props => {
           }, callId);
         }
       }, []),
-      nonActionIds: { ...(props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : (_props$controlProps2$ = _props$controlProps2.currentCallControlProps) === null || _props$controlProps2$ === void 0 ? void 0 : _props$controlProps2$.nonActionIds),
+      nonActionIds: {
+        ...(props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : (_props$controlProps2$ = _props$controlProps2.currentCallControlProps) === null || _props$controlProps2$ === void 0 ? void 0 : _props$controlProps2$.nonActionIds),
         selfVideoTileId: (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : (_props$controlProps3$ = _props$controlProps3.currentCallControlProps) === null || _props$controlProps3$ === void 0 ? void 0 : (_props$controlProps3$2 = _props$controlProps3$.nonActionIds) === null || _props$controlProps3$2 === void 0 ? void 0 : _props$controlProps3$2.selfVideoTileId) ?? "selfVideo",
         remoteVideoTileId: (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : (_props$controlProps4$ = _props$controlProps4.currentCallControlProps) === null || _props$controlProps4$ === void 0 ? void 0 : (_props$controlProps4$2 = _props$controlProps4$.nonActionIds) === null || _props$controlProps4$2 === void 0 ? void 0 : _props$controlProps4$2.remoteVideoTileId) ?? "remoteVideo"
       },

package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js

@@ -1,6 +1,6 @@
-import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
-import React, { useEffect, useState } from "react";
-import { ChatButton } from "@microsoft/omnichannel-chat-components";
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect, useRef, useState } from "react";
+import { BroadcastService, ChatButton } from "@microsoft/omnichannel-chat-components";
 import { Constants } from "../../common/Constants";
 import { setFocusOnElement } from "../../common/utils";
 import { ConversationState } from "../../contexts/common/ConversationState";
@@ -10,30 +10,34 @@ import { TelemetryTimers } from "../../common/telemetry/TelemetryManager";
 import { defaultOutOfOfficeChatButtonStyleProps } from "./common/styleProps/defaultOutOfOfficeChatButtonStyleProps";
 import useChatContextStore from "../../hooks/useChatContextStore";
 export const ChatButtonStateful = props => {
-  var _state$domainStates$l, _state$domainStates$l2, _buttonProps$controlP;
-
+  var _state$domainStates$l, _state$domainStates$l2, _buttonProps$controlP, _props$buttonProps, _props$buttonProps$co, _props$buttonProps2, _props$buttonProps2$c, _props$buttonProps3, _props$buttonProps3$c;
   const [state, dispatch] = useChatContextStore();
   const {
     buttonProps,
     outOfOfficeButtonProps,
     startChat
-  } = props; //Setting OutOfOperatingHours Flag
-
+  } = props;
+  //Setting OutOfOperatingHours Flag
   const [outOfOperatingHours, setOutOfOperatingHours] = useState(((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True");
+  const proactiveChatInNewWindow = useRef(state.appStates.proactiveChatStates.proactiveChatInNewWindow);
   const outOfOfficeStyleProps = Object.assign({}, defaultOutOfOfficeChatButtonStyleProps, outOfOfficeButtonProps === null || outOfOfficeButtonProps === void 0 ? void 0 : outOfOfficeButtonProps.styleProps);
   const controlProps = {
     id: "oc-lcw-chat-button",
     dir: state.domainStates.globalDir,
     titleText: "Let's Chat!",
     subtitleText: "We're online.",
-    hideNotificationBubble: !(state.appStates.isMinimized === true && state.appStates.unreadMessageCount > 0) || (buttonProps === null || buttonProps === void 0 ? void 0 : (_buttonProps$controlP = buttonProps.controlProps) === null || _buttonProps$controlP === void 0 ? void 0 : _buttonProps$controlP.hideNotificationBubble) === true,
-    unreadMessageCount: state.appStates.unreadMessageCount ? state.appStates.unreadMessageCount > Constants.maximumUnreadMessageCount ? Constants.maximumUnreadMessageCount.toString() + "+" : state.appStates.unreadMessageCount.toString() : "0",
+    hideNotificationBubble: (buttonProps === null || buttonProps === void 0 ? void 0 : (_buttonProps$controlP = buttonProps.controlProps) === null || _buttonProps$controlP === void 0 ? void 0 : _buttonProps$controlP.hideNotificationBubble) === true || state.appStates.isMinimized === false,
+    unreadMessageCount: state.appStates.unreadMessageCount ? state.appStates.unreadMessageCount > Constants.maximumUnreadMessageCount ? (_props$buttonProps = props.buttonProps) === null || _props$buttonProps === void 0 ? void 0 : (_props$buttonProps$co = _props$buttonProps.controlProps) === null || _props$buttonProps$co === void 0 ? void 0 : _props$buttonProps$co.largeUnreadMessageString : state.appStates.unreadMessageCount.toString() : "0",
     onClick: async () => {
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.LCWChatButtonClicked
       });
-
-      if (state.appStates.isMinimized) {
+      if (proactiveChatInNewWindow.current) {
+        const proactiveChatIsInPopoutModeEvent = {
+          eventName: BroadcastEvent.ProactiveChatIsInPopoutMode
+        };
+        BroadcastService.postMessage(proactiveChatIsInPopoutModeEvent);
+      } else if (state.appStates.isMinimized) {
         dispatch({
           type: LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -42,6 +46,7 @@ export const ChatButtonStateful = props => {
         await startChat();
       }
     },
+    unreadMessageString: (_props$buttonProps2 = props.buttonProps) === null || _props$buttonProps2 === void 0 ? void 0 : (_props$buttonProps2$c = _props$buttonProps2.controlProps) === null || _props$buttonProps2$c === void 0 ? void 0 : _props$buttonProps2$c.unreadMessageString,
     ...(buttonProps === null || buttonProps === void 0 ? void 0 : buttonProps.controlProps)
   };
   const outOfOfficeControlProps = {
@@ -50,6 +55,9 @@ export const ChatButtonStateful = props => {
     titleText: "We're Offline",
     subtitleText: "No agents available",
     onClick: async () => {
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.LCWChatButtonClicked
+      });
       if (state.appStates.isMinimized) {
         dispatch({
           type: LiveChatWidgetActionType.SET_MINIMIZED,
@@ -62,18 +70,17 @@ export const ChatButtonStateful = props => {
         });
       }
     },
+    unreadMessageString: (_props$buttonProps3 = props.buttonProps) === null || _props$buttonProps3 === void 0 ? void 0 : (_props$buttonProps3$c = _props$buttonProps3.controlProps) === null || _props$buttonProps3$c === void 0 ? void 0 : _props$buttonProps3$c.unreadMessageString,
     ...(outOfOfficeButtonProps === null || outOfOfficeButtonProps === void 0 ? void 0 : outOfOfficeButtonProps.controlProps)
   };
   useEffect(() => {
     if (state.appStates.outsideOperatingHours) {
       setOutOfOperatingHours(true);
     }
-
     TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
       Event: TelemetryEvent.LCWChatButtonShow,
       ElapsedTimeInMilliseconds: TelemetryTimers.LcwLoadToChatButtonTimer.milliSecondsElapsed
     });
-
     if (state.uiStates.focusChatButton) {
       setFocusOnElement(document.getElementById((controlProps === null || controlProps === void 0 ? void 0 : controlProps.id) ?? "oc-lcw-chat-button"));
     } else {
@@ -83,6 +90,9 @@ export const ChatButtonStateful = props => {
       });
     }
   }, []);
+  useEffect(() => {
+    proactiveChatInNewWindow.current = state.appStates.proactiveChatStates.proactiveChatInNewWindow;
+  }, [state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
   return /*#__PURE__*/React.createElement(ChatButton, {
     componentOverrides: buttonProps === null || buttonProps === void 0 ? void 0 : buttonProps.componentOverrides,
     controlProps: outOfOperatingHours ? outOfOfficeControlProps : controlProps,

package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js

@@ -1,5 +1,8 @@
 export const defaultOutOfOfficeChatButtonStyleProps = {
   iconStyleProps: {
     backgroundColor: "#000000"
+  },
+  subtitleStyleProps: {
+    margin: "0px 10px 0px 10px"
   }
 };

package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js

@@ -1,34 +1,25 @@
 import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import { ConfirmationPane } from "@microsoft/omnichannel-chat-components";
 import React, { useEffect } from "react";
 import { findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, preventFocusToMoveOutOfElement, setFocusOnElement, setFocusOnSendBox, setTabIndices } from "../../common/utils";
-import { BroadcastService, ConfirmationPane } from "@microsoft/omnichannel-chat-components";
 import { DimLayer } from "../dimlayer/DimLayer";
 import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
 import { NotificationHandler } from "../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationScenarios } from "../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { PostChatSurveyMode } from "../postchatsurveypanestateful/enums/PostChatSurveyMode";
 import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import useChatAdapterStore from "../../hooks/useChatAdapterStore";
 import useChatContextStore from "../../hooks/useChatContextStore";
-import useChatSDKStore from "../../hooks/useChatSDKStore";
-import { Constants } from "../../common/Constants"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const ConfirmationPaneStateful = props => {
-  var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4;
-
   const initialTabIndexMap = new Map();
-  let elements = []; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
-  const chatSDK = useChatSDKStore();
+  let elements = [];
   const [state, dispatch] = useChatContextStore();
   const {
-    endChat
-  } = props; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    prepareEndChat
+  } = props;
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
   const [adapter] = useChatAdapterStore();
-  const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
-  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
   const controlProps = {
     id: "oc-lcw-confirmation-pane",
     dir: state.domainStates.globalDir,
@@ -41,30 +32,9 @@ export const ConfirmationPaneStateful = props => {
         type: LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
         payload: false
       });
-
       try {
-        // check agent has joined conversation
-        const conversationDetails = await chatSDK.getConversationDetails();
-
-        if (isPostChatEnabled === "true" && postChatSurveyMode === PostChatSurveyMode.Embed && conversationDetails.canRenderPostChat === Constants.truePascal) {
-          const loadPostChatEvent = {
-            eventName: "LoadPostChatSurvey"
-          };
-          BroadcastService.postMessage(loadPostChatEvent);
-        } else {
-          setTabIndices(elements, initialTabIndexMap, true);
-
-          try {
-            await endChat(adapter);
-          } catch (error) {
-            TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
-              Event: TelemetryEvent.CloseChatMethodException,
-              ExceptionDetails: {
-                exception: `Failed to endChat: ${error}`
-              }
-            });
-          }
-        }
+        setTabIndices(elements, initialTabIndexMap, true);
+        await prepareEndChat(adapter, state);
       } catch (ex) {
         TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
           Event: TelemetryEvent.GetConversationDetailsCallFailed,
@@ -84,38 +54,35 @@ export const ConfirmationPaneStateful = props => {
         type: LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
         payload: false
       });
-      const previousFocused = state.appStates.previousElementOnFocusBeforeModalOpen;
-
-      if (previousFocused) {
-        setFocusOnElement(previousFocused);
+      const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
+      if (previousFocusedElementId) {
+        setFocusOnElement("#" + previousFocusedElementId);
         dispatch({
-          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
           payload: null
         });
       } else {
         setFocusOnSendBox();
       }
-
       setTabIndices(elements, initialTabIndexMap, true);
     },
     ...(props === null || props === void 0 ? void 0 : props.controlProps)
-  }; // Move focus to the first button
+  };
 
+  // Move focus to the first button
   useEffect(() => {
     preventFocusToMoveOutOfElement(controlProps.id);
     const focusableElements = findAllFocusableElement(`#${controlProps.id}`);
-
     if (focusableElements) {
       focusableElements[0].focus();
     }
-
     elements = findParentFocusableElementsWithoutChildContainer(controlProps.id);
     setTabIndices(elements, initialTabIndexMap, false);
     TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
       Event: TelemetryEvent.ConfirmationPaneLoaded
     });
   }, []);
-  return /*#__PURE__*/React.createElement(React.Fragment, null, !(controlProps !== null && controlProps !== void 0 && controlProps.disableDimLayer) && /*#__PURE__*/React.createElement(DimLayer, {
+  return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement(DimLayer, {
     brightness: (controlProps === null || controlProps === void 0 ? void 0 : controlProps.brightnessValueOnDim) ?? "0.2"
   }), /*#__PURE__*/React.createElement(ConfirmationPane, {
     componentOverrides: props === null || props === void 0 ? void 0 : props.componentOverrides,

package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -12,34 +12,29 @@ import useChatContextStore from "../../hooks/useChatContextStore";
 import useChatSDKStore from "../../hooks/useChatSDKStore";
 export const EmailTranscriptPaneStateful = props => {
   var _props$controlProps;
-
   const initialTabIndexMap = new Map();
   let elements = [];
-  const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  const [state, dispatch] = useChatContextStore();
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const chatSDK = useChatSDKStore();
   const [initialEmail, setInitialEmail] = useState("");
-
   const closeEmailTranscriptPane = () => {
     dispatch({
       type: LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
       payload: false
     });
-    const previousFocused = state.appStates.previousElementOnFocusBeforeModalOpen;
-
-    if (previousFocused) {
-      setFocusOnElement(previousFocused);
+    const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
+    if (previousFocusedElementId) {
+      setFocusOnElement("#" + previousFocusedElementId);
     } else {
       setFocusOnSendBox();
     }
-
     dispatch({
-      type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
+      type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
       payload: null
     });
     setTabIndices(elements, initialTabIndexMap, true);
   };
-
   const controlProps = {
     id: "oclcw-emailTranscriptDialogContainer",
     dir: state.domainStates.globalDir,
@@ -49,7 +44,6 @@ export const EmailTranscriptPaneStateful = props => {
         emailAddress: email,
         attachmentMessage: (props === null || props === void 0 ? void 0 : props.attachmentMessage) ?? "The following attachment was uploaded during the conversation:"
       };
-
       try {
         await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody));
         TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -78,16 +72,15 @@ export const EmailTranscriptPaneStateful = props => {
     },
     ...props.controlProps,
     inputInitialText: ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.inputInitialText) ?? initialEmail
-  }; // Move focus to the first button
+  };
 
+  // Move focus to the first button
   useEffect(() => {
     preventFocusToMoveOutOfElement(controlProps.id);
     const focusableElements = findAllFocusableElement(`#${controlProps.id}`);
-
     if (focusableElements) {
       focusableElements[0].focus();
     }
-
     elements = findParentFocusableElementsWithoutChildContainer(controlProps.id);
     setTabIndices(elements, initialTabIndexMap, false);
     setInitialEmail(state.appStates.preChatResponseEmail);
@@ -95,7 +88,7 @@ export const EmailTranscriptPaneStateful = props => {
       Event: TelemetryEvent.EmailTranscriptLoaded
     });
   }, [initialEmail]);
-  return /*#__PURE__*/React.createElement(React.Fragment, null, !(controlProps !== null && controlProps !== void 0 && controlProps.disableDimLayer) && /*#__PURE__*/React.createElement(DimLayer, {
+  return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement(DimLayer, {
     brightness: (controlProps === null || controlProps === void 0 ? void 0 : controlProps.brightnessValueOnDim) ?? "0.2"
   }), /*#__PURE__*/React.createElement(InputValidationPane, {
     componentOverrides: props.componentOverrides,

package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js

@@ -19,10 +19,10 @@ describe("EmailTranscriptPaneStateful unit test", () => {
       attachmentMessage: "sample",
       locale: "sample"
     };
-
     try {
       await chatSDK.emailLiveChatTranscript(chatTranscriptBody);
-      expect(chatSDK.emailLiveChatTranscript).toHaveBeenCalledTimes(1); // eslint-disable-next-line no-empty
+      expect(chatSDK.emailLiveChatTranscript).toHaveBeenCalledTimes(1);
+      // eslint-disable-next-line no-empty
     } catch (ex) {}
   });
   it("Method emailLiveChatTranscript throws exception", async () => {
@@ -39,9 +39,9 @@ describe("EmailTranscriptPaneStateful unit test", () => {
       attachmentMessage: "sample",
       locale: "sample"
     };
-
     try {
-      await chatSDK.emailLiveChatTranscript(chatTranscriptBody); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.emailLiveChatTranscript(chatTranscriptBody);
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }
@@ -59,9 +59,9 @@ describe("EmailTranscriptPaneStateful unit test", () => {
       attachmentMessage: "sample",
       locale: "sample"
     };
-
     try {
-      await chatSDK.emailLiveChatTranscript(chatTranscriptBody); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.emailLiveChatTranscript(chatTranscriptBody);
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }

package/lib/esm/components/footerstateful/FooterStateful.js

@@ -10,22 +10,22 @@ import { NotificationScenarios } from "../webchatcontainerstateful/webchatcontro
 import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import { downloadTranscript } from "./downloadtranscriptstateful/DownloadTranscriptStateful";
 import useChatContextStore from "../../hooks/useChatContextStore";
-import useChatSDKStore from "../../hooks/useChatSDKStore"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import useChatSDKStore from "../../hooks/useChatSDKStore";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const FooterStateful = props => {
   var _footerProps$controlP3, _footerProps$controlP4;
-
-  const [state, dispatch] = useChatContextStore(); // hideFooterDisplay - the purpose of this is to keep the footer always "active", 
+  const [state, dispatch] = useChatContextStore();
+  // hideFooterDisplay - the purpose of this is to keep the footer always "active", 
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
   // The reason for this approach is to make sure that state variables for audio notification work correctly after minimizing
-
   const {
     footerProps,
     downloadTranscriptProps,
     audioNotificationProps,
     hideFooterDisplay
-  } = props; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  } = props;
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const chatSDK = useChatSDKStore();
   const controlProps = {
     id: "oc-lcw-footer",
@@ -49,21 +49,17 @@ export const FooterStateful = props => {
     },
     onEmailTranscriptClick: () => {
       var _footerProps$controlP, _footerProps$controlP2;
-
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.EmailTranscriptButtonClicked,
         Description: "Email Transcript button clicked."
       });
-      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? "oc-lcw-footer-emailtranscript-button";
-      const emailTranscriptButton = document.getElementById(emailTranscriptButtonId);
-
-      if (emailTranscriptButton) {
+      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? `${controlProps.id}-emailtranscript-button`;
+      if (emailTranscriptButtonId) {
         dispatch({
-          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-          payload: emailTranscriptButton
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: emailTranscriptButtonId
         });
       }
-
       dispatch({
         type: LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
         payload: true
@@ -80,25 +76,18 @@ export const FooterStateful = props => {
       });
     },
     ...(footerProps === null || footerProps === void 0 ? void 0 : footerProps.controlProps),
-    audioNotificationButtonProps: { ...(footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP3 = footerProps.controlProps) === null || _footerProps$controlP3 === void 0 ? void 0 : _footerProps$controlP3.audioNotificationButtonProps),
+    audioNotificationButtonProps: {
+      ...(footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP3 = footerProps.controlProps) === null || _footerProps$controlP3 === void 0 ? void 0 : _footerProps$controlP3.audioNotificationButtonProps),
       isAudioMuted: state.appStates.isAudioMuted
     }
   };
-  const footerId = (controlProps === null || controlProps === void 0 ? void 0 : controlProps.id) ?? "oc-lcw-footer";
-  const footer = document.getElementById(footerId);
-
-  if (footer) {
-    footer.style.display = hideFooterDisplay ? "none" : "";
-  }
-
-  return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement(Footer, {
+  return /*#__PURE__*/React.createElement(React.Fragment, null, !hideFooterDisplay && /*#__PURE__*/React.createElement(Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps
   }), /*#__PURE__*/React.createElement(AudioNotificationStateful, {
     audioSrc: (audioNotificationProps === null || audioNotificationProps === void 0 ? void 0 : audioNotificationProps.audioSrc) ?? NewMessageNotificationSoundBase64,
-    hideAudioNotificationButton: (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : _footerProps$controlP4.hideAudioNotificationButton) ?? false,
-    isAudioMuted: state.appStates.isAudioMuted ?? false
+    isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : _footerProps$controlP4.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
   }));
 };
 export default FooterStateful;