@microsoft/omnichannel-chat-widget 0.1.0-main.e67738e → 0.1.0-main.ec08ec5

package/lib/esm/common/Constants.js

@@ -1,321 +1,166 @@
 var _class;
-
 function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
-
 export class Constants {}
-
 _defineProperty(Constants, "magicCodeBroadcastChannel", "MagicCodeChannel");
-
 _defineProperty(Constants, "magicCodeResponseBroadcastChannel", "MagicCodeResponseChannel");
-
 _defineProperty(Constants, "systemMessageTag", "system");
-
 _defineProperty(Constants, "userMessageTag", "user");
-
 _defineProperty(Constants, "historyMessageTag", "history");
-
 _defineProperty(Constants, "agentEndConversationMessageTag", "agentendconversation");
-
 _defineProperty(Constants, "supervisorForceCloseMessageTag", "supervisorforceclosedconversation");
-
 _defineProperty(Constants, "receivedMessageClassName", "ms_lcw_webchat_received_message");
-
 _defineProperty(Constants, "sentMessageClassName", "ms_lcw_webchat_sent_message");
-
 _defineProperty(Constants, "webchatChannelId", "webchat");
-
 _defineProperty(Constants, "markdown", "markdown");
-
 _defineProperty(Constants, "actionType", "actionType");
-
 _defineProperty(Constants, "String", "string");
-
 _defineProperty(Constants, "ChatMessagesJson", "chatMessagesJson");
-
 _defineProperty(Constants, "truePascal", "True");
-
 _defineProperty(Constants, "true", "true");
-
 _defineProperty(Constants, "false", "false");
-
 _defineProperty(Constants, "maximumUnreadMessageCount", 99);
-
 _defineProperty(Constants, "channelIdKey", "ChannelId-");
-
 _defineProperty(Constants, "ChannelId", "lcw");
-
 _defineProperty(Constants, "CustomerTag", "FromCustomer");
-
 _defineProperty(Constants, "GifContentType", "image/gif");
-
 _defineProperty(Constants, "video", "video");
-
 _defineProperty(Constants, "audio", "audio");
-
 _defineProperty(Constants, "controlsList", "controlsList");
-
 _defineProperty(Constants, "nodownload", "nodownload");
-
 _defineProperty(Constants, "activity", "activity");
-
 _defineProperty(Constants, "payload", "payload");
-
 _defineProperty(Constants, "text", "text");
-
 _defineProperty(Constants, "blank", "_blank");
-
 _defineProperty(Constants, "visitorIdPrefix", "8:");
-
 _defineProperty(Constants, "left", "left");
-
 _defineProperty(Constants, "queuePositionMessageTag", "queueposition");
-
 _defineProperty(Constants, "averageWaitTimeMessageTag", "averagewaittime");
-
 _defineProperty(Constants, "message", "message");
-
 _defineProperty(Constants, "hiddenTag", "Hidden");
-
 _defineProperty(Constants, "prefixTimestampTag", "ServerMessageTimestamp_");
-
 _defineProperty(Constants, "acsChannel", "ACS_CHANNEL");
-
 _defineProperty(Constants, "publicMessageTag", "public");
-
 _defineProperty(Constants, "supportedAdaptiveCardContentTypes", ["application/vnd.microsoft.card.adaptive", "application/vnd.microsoft.card.audio", "application/vnd.microsoft.card.hero", "application/vnd.microsoft.card.receipt", "application/vnd.microsoft.card.thumbnail", "application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"]);
-
 _defineProperty(Constants, "maxUploadFileSize", "500000");
-
 _defineProperty(Constants, "imageRegex", /(\.)(jpeg|jpg|jiff|png|gif|bmp)$/i);
-
 _defineProperty(Constants, "audioMediaRegex", /(\.)(aac|aiff|alac|flac|mp2|mp3|pcm|wav|wma)$/i);
-
 _defineProperty(Constants, "videoMediaRegex", /(\.)(avchd|avi|flv|mpe|mpeg|mpg|mpv|mp4|m4p|m4v|mov|qt|swf|webm|wmv)$/i);
-
 _defineProperty(Constants, "chromeSupportedInlineMediaRegex", /(\.)(aac|mp3|wav|mp4)$/i);
-
 _defineProperty(Constants, "firefoxSupportedInlineMediaRegex", /(\.)(aac|flac|mp3|wav|mp4|mov)$/i);
-
 _defineProperty(Constants, "CallAdded", "callAdded");
-
 _defineProperty(Constants, "LocalVideoStreamAdded", "localVideoStreamAdded");
-
 _defineProperty(Constants, "LocalVideoStreamRemoved", "localVideoStreamRemoved");
-
 _defineProperty(Constants, "RemoteVideoStreamAdded", "remoteVideoStreamAdded");
-
 _defineProperty(Constants, "RemoteVideoStreamRemoved", "remoteVideoStreamRemoved");
-
 _defineProperty(Constants, "CallDisconnected", "callDisconnected");
-
 _defineProperty(Constants, "IncomingCallEnded", "incomingCallEnded");
-
 _defineProperty(Constants, "VoiceVideoInitialize", "voiceVideoInitialize");
-
 _defineProperty(Constants, "VoiceVideoInitializeException", "voiceVideoInitializeOnException");
-
 _defineProperty(Constants, "VoiceVideoLoading", "voiceVideoLoading");
-
 _defineProperty(Constants, "VoiceVideoNotLoaded", "voiceVideoNotLoaded");
-
 _defineProperty(Constants, "VoiceVideoLoadingException", "voiceVideoLoadingOnException");
-
 _defineProperty(Constants, "VoiceVideoAcceptCallException", "voiceVideoAcceptCallOnException");
-
 _defineProperty(Constants, "VoiceVideoAcceptCallWithVideoException", "voiceVideoAcceptCallWithVideoException");
-
 _defineProperty(Constants, "defaultDownloadTranscriptError", "Download transcript failed.");
-
 _defineProperty(Constants, "ProactiveChatInviteTimeoutInMs", 60000);
-
 _defineProperty(Constants, "InputSubmit", "InputSubmit");
-
 _defineProperty(Constants, "ReconnectIdAttributeName", "oc.reconnectid");
-
 _defineProperty(Constants, "LiveChatWidget", "LiveChatWidgetNew");
-
 _defineProperty(Constants, "GuidPattern", "xx-x-4m-ym-xxx");
-
 _defineProperty(Constants, "Default", "default");
-
 _defineProperty(Constants, "Zero", "zero");
-
 _defineProperty(Constants, "Title", "title");
-
 _defineProperty(Constants, "Target", "target");
-
 _defineProperty(Constants, "Blank", "_blank");
-
 _defineProperty(Constants, "TargetRelationship", "rel");
-
 _defineProperty(Constants, "TargetRelationshipAttributes", "noopener noreferrer");
-
 _defineProperty(Constants, "OpenLinkIconCssClass", "webchat__markdown__external-link-icon");
-
 _defineProperty(Constants, "internetConnectionTestUrl", "https://ocsdk-prod.azureedge.net/public/connecttest.txt");
-
 _defineProperty(Constants, "internetConnectionTestUrlText", "Omnichannel Connect Test");
-
 _defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChanged");
-
 _defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
-
 _defineProperty(Constants, "BrowserUnloadConfirmationMessage", "Do you want to leave chat?");
-
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
-
 _defineProperty(HtmlIdNames, "MSLiveChatWidget", "MSLiveChatWidget");
-
 export class HtmlClassNames {}
-
 _defineProperty(HtmlClassNames, "webChatBannerCloseButton", "webchat__toast__dismissButton");
-
 _defineProperty(HtmlClassNames, "webChatBannerExpandButton", "webchat__toaster__expandIcon");
-
 export class HtmlElementSelectors {}
-
 _defineProperty(HtmlElementSelectors, "sendBoxSelector", "textarea[data-id=\"webchat-sendbox-input\"]");
-
 export class HtmlAttributeNames {}
-
 _defineProperty(HtmlAttributeNames, "role", "role");
-
 _defineProperty(HtmlAttributeNames, "navigation", "navigation");
-
 _defineProperty(HtmlAttributeNames, "ariaLabel", "aria-label");
-
 _defineProperty(HtmlAttributeNames, "ariaLive", "aria-live");
-
 _defineProperty(HtmlAttributeNames, "ariaDisabled", "aria-disabled");
-
 _defineProperty(HtmlAttributeNames, "form", "form");
-
 _defineProperty(HtmlAttributeNames, "ariaLabelledby", "aria-labelledby");
-
 _defineProperty(HtmlAttributeNames, "tabindex", "tabindex");
-
 _defineProperty(HtmlAttributeNames, "ariaRequired", "aria-required");
-
 _defineProperty(HtmlAttributeNames, "ariaDesribedby", "aria-describedby");
-
 _defineProperty(HtmlAttributeNames, "ariaHidden", "aria-hidden");
-
 _defineProperty(HtmlAttributeNames, "disabled", "disabled");
-
 _defineProperty(HtmlAttributeNames, "hidden", "hidden");
-
 _defineProperty(HtmlAttributeNames, "download", "download");
-
 _defineProperty(HtmlAttributeNames, "href", "href");
-
 _defineProperty(HtmlAttributeNames, "region", "region");
-
 _defineProperty(HtmlAttributeNames, "button", "button");
-
 _defineProperty(HtmlAttributeNames, "input", "Input");
-
 _defineProperty(HtmlAttributeNames, "style", "style");
-
 _defineProperty(HtmlAttributeNames, "head", "head");
-
 _defineProperty(HtmlAttributeNames, "type", "type");
-
 _defineProperty(HtmlAttributeNames, "csstext", "text/css");
-
 _defineProperty(HtmlAttributeNames, "listItem", "LI");
-
 _defineProperty(HtmlAttributeNames, "unorderedList", "UL");
-
 _defineProperty(HtmlAttributeNames, "div", "div");
-
 _defineProperty(HtmlAttributeNames, "aTagName", "a");
-
 _defineProperty(HtmlAttributeNames, "noopenerTag", "noopener");
-
 _defineProperty(HtmlAttributeNames, "noreferrerTag", "noreferrer");
-
 _defineProperty(HtmlAttributeNames, "adaptiveCardClassName", "ac-adaptiveCard");
-
 _defineProperty(HtmlAttributeNames, "adaptiveCardTextBlockClassName", "ac-textBlock");
-
 _defineProperty(HtmlAttributeNames, "adaptiveCardToggleInputClassName", "ac-toggleInput");
-
 export class WebChatMiddlewareConstants {}
-
 _defineProperty(WebChatMiddlewareConstants, "nextVisibleActivity", "nextVisibleActivity");
-
 _defineProperty(WebChatMiddlewareConstants, "timeBetweenTimestampGroups", 300000);
-
 _defineProperty(WebChatMiddlewareConstants, "maxTextLength", 6000);
-
 _defineProperty(WebChatMiddlewareConstants, "adaptiveCard", "AdaptiveCard");
-
 export class MimeTypes {}
-
 _defineProperty(MimeTypes, "UnknownFileType", "application/octet-stream");
-
 export class LocaleConstants {}
-
 _defineProperty(LocaleConstants, "RTL_LOCALES", ["1025", "1037"]);
-
 export let ElementType;
-
 (function (ElementType) {
   ElementType["CallingContainerSDK"] = "CallingContainerSDK";
 })(ElementType || (ElementType = {}));
-
 export let ChatSDKError;
-
 (function (ChatSDKError) {
   ChatSDKError["WidgetUseOutsideOperatingHour"] = "WidgetUseOutsideOperatingHour";
 })(ChatSDKError || (ChatSDKError = {}));
-
 export let EnvironmentVersion;
-
 (function (EnvironmentVersion) {
   EnvironmentVersion["prod"] = "prod";
   EnvironmentVersion["dogfood"] = "df";
   EnvironmentVersion["int"] = "int";
   EnvironmentVersion["test"] = "test";
 })(EnvironmentVersion || (EnvironmentVersion = {}));
-
 export class TranscriptConstants {}
-
 _defineProperty(TranscriptConstants, "ChatTranscriptsBodyColor", "#F5F5F5");
-
 _defineProperty(TranscriptConstants, "TranscriptMessageEmojiMessageType", "http://schema.skype.com/emoji");
-
 _defineProperty(TranscriptConstants, "ChatTranscriptDownloadFile", "ChatTranscripts.html");
-
 _defineProperty(TranscriptConstants, "DefaultFileAttachmentName", "Untitled.txt");
-
 _defineProperty(TranscriptConstants, "CustomerDialogColor", "#E8E8E8");
-
 _defineProperty(TranscriptConstants, "CustomerFontColor", "black");
-
 _defineProperty(TranscriptConstants, "AdaptiveCardType", "adaptivecard");
-
 _defineProperty(TranscriptConstants, "InternalMode", "internal");
-
 _defineProperty(TranscriptConstants, "AgentDialogColor", "#2266E3");
-
 _defineProperty(TranscriptConstants, "AgentFontColor", "white");
-
 export class AriaTelemetryConstants {}
-
 _defineProperty(AriaTelemetryConstants, "GERMANY_ENDPOINT", "https://de.pipe.aria.microsoft.com/Collector/3.0/");
-
 _defineProperty(AriaTelemetryConstants, "GCCH_ENDPOINT", "https://tb.pipe.aria.microsoft.com/Collector/3.0/");
-
 _defineProperty(AriaTelemetryConstants, "DOD_ENDPOINT", "https://pf.pipe.aria.microsoft.com/Collector/3.0");
-
 _defineProperty(AriaTelemetryConstants, "EUROPE_ENDPOINT", "https://eu-mobile.events.data.microsoft.com/Collector/3.0/");
-
 _defineProperty(AriaTelemetryConstants, "MOONCAKE_ENDPOINT", "");
-
 _defineProperty(AriaTelemetryConstants, "Public", "Public");
-
 _defineProperty(AriaTelemetryConstants, "EU", "Europe");
-
 _defineProperty(AriaTelemetryConstants, "lcwEUDomainNames", ["crm4.omnichannelengagementhub.com", "crm12.omnichannelengagementhub.com", "crm16.omnichannelengagementhub.com", "crm17.omnichannelengagementhub.com", "crm19.omnichannelengagementhub.com"]);

package/lib/esm/common/KeyCodes.js

@@ -1,5 +1,3 @@
 var _class;
-
 function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
-
 export const KeyCodes = (_class = class KeyCodes {}, _defineProperty(_class, "ENTER", "Enter"), _defineProperty(_class, "TAB", "Tab"), _class);

package/lib/esm/common/contextDataStore/DataStoreManager.js

@@ -1,5 +1,3 @@
 function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
-
 export class DataStoreManager {}
-
 _defineProperty(DataStoreManager, "clientDataStore", void 0);

package/lib/esm/common/storage/default/defaultCacheManager.js

@@ -0,0 +1,16 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { getWidgetCacheId } from "../../utils";
+import { defaultClientDataStoreProvider } from "./defaultClientDataStoreProvider";
+export class defaultCacheManager {}
+_defineProperty(defaultCacheManager, "InternalCache", {});
+export const registerBroadcastServiceForLocalStorage = (orgid, widgetId, widgetInstanceId) => {
+  const widgetCacheId = getWidgetCacheId(orgid, widgetId, widgetInstanceId);
+  BroadcastService.getMessageByEventName(widgetCacheId).subscribe(msg => {
+    try {
+      defaultClientDataStoreProvider().setData(widgetCacheId, JSON.stringify(msg.payload), "localStorage");
+    } catch (error) {
+      console.error("Error in setting data to localstorage", error);
+    }
+  });
+};

package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js

@@ -0,0 +1,95 @@
+import { inMemoryDataStore } from "./defaultInMemoryDataStore";
+import { TelemetryHelper } from "../../telemetry/TelemetryHelper";
+import { LogLevel, TelemetryEvent } from "../../telemetry/TelemetryConstants";
+export const defaultClientDataStoreProvider = () => {
+  const isCookieAllowed = () => {
+    try {
+      localStorage;
+      sessionStorage;
+      return true;
+    } catch (error) {
+      console.error("Third party cookie blocked");
+      return false;
+    }
+  };
+  const TtlInMs = 15 * 60 * 1000; // 15 mins
+  const dataStoreProvider = {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    setData: (key, data, type) => {
+      if (isCookieAllowed()) {
+        try {
+          if (key) {
+            const now = new Date();
+            const item = {
+              data: data,
+              expiry: now.getTime() + TtlInMs
+            };
+            const strItem = JSON.stringify(item);
+            if (type === "localStorage") {
+              localStorage.setItem(key, strItem);
+            } else {
+              sessionStorage.setItem(key, strItem);
+            }
+          }
+        } catch (error) {
+          TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+            Event: TelemetryEvent.ClientDataStoreProviderFailed,
+            ExceptionDetails: error,
+            Description: "Unable to store data in localStorage."
+          });
+        }
+      } else {
+        const dataToCache = {
+          key: key,
+          data: data,
+          type: type
+        };
+        parent.postMessage(dataToCache, "*");
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    getData: (key, type) => {
+      if (isCookieAllowed()) {
+        let item;
+        if (type === "localStorage") {
+          item = localStorage.getItem(key);
+        } else {
+          item = sessionStorage.getItem(key);
+        }
+        //Return item if not expired
+        let itemInJson = undefined;
+        if (item !== null) {
+          itemInJson = JSON.parse(item);
+          const now = new Date();
+          // compare the expiry time of the item with the current time
+          if (now.getTime() > itemInJson.expiry) {
+            // If the item is expired, delete the item from storage
+            // and return null
+            localStorage.removeItem(key);
+            return null;
+          }
+          return itemInJson.data;
+        }
+      } else {
+        // get data from in memory db when cookie is disabled
+        return inMemoryDataStore().getData(key);
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    removeData: (key, type) => {
+      if (isCookieAllowed()) {
+        if (key) {
+          if (type === "localStorage") {
+            return localStorage.removeItem(key);
+          } else {
+            return sessionStorage.removeItem(key);
+          }
+        }
+      } else {
+        // get data from in memory db when cookie is disabled
+        return inMemoryDataStore().removeData(key);
+      }
+    }
+  };
+  return dataStoreProvider;
+};

package/lib/esm/common/storage/default/defaultInMemoryDataStore.js

@@ -0,0 +1,70 @@
+import { LogLevel, TelemetryEvent } from "../../telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../telemetry/TelemetryHelper";
+import { defaultCacheManager } from "./defaultCacheManager";
+export const defaultInitializeInMemoryDataStore = widgetId => {
+  try {
+    localStorage;
+  } catch (error) {
+    // Register below events when localStorage is not accessible
+    // Listening to event raised from client browser
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    window.addEventListener("message", function (e) {
+      try {
+        if (e.data.key) {
+          const browserData = e.data;
+          if (defaultCacheManager.InternalCache[browserData.key]) {
+            delete defaultCacheManager.InternalCache[browserData.key];
+          }
+          defaultCacheManager.InternalCache[browserData.key] = browserData.data;
+        }
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to register default in-memory cache."
+        });
+      }
+    });
+
+    // send cache initialize message to client
+    if (defaultCacheManager.InternalCache === undefined || {}) {
+      parent.postMessage({
+        data: "cacheinitialize",
+        widgetId: widgetId
+      }, "*");
+    }
+  }
+};
+export const inMemoryDataStore = () => {
+  const dataStoreProvider = {
+    getData: key => {
+      if (defaultCacheManager.InternalCache && defaultCacheManager.InternalCache[key]) {
+        return defaultCacheManager.InternalCache[key];
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    setData: (key, data) => {
+      try {
+        defaultCacheManager.InternalCache[key] = data;
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to set data in default in-memory cache."
+        });
+      }
+    },
+    removeData: key => {
+      try {
+        defaultCacheManager.InternalCache[key] = {};
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to remove data from default in-memory cache."
+        });
+      }
+    }
+  };
+  return dataStoreProvider;
+};

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -1,5 +1,4 @@
 export let ScenarioType;
-
 (function (ScenarioType) {
   ScenarioType["CONFIG_VALIDATION"] = "LCW_ConfigValidationEvents";
   ScenarioType["LOAD"] = "LCW_LoadEvents";
@@ -12,18 +11,18 @@ export let ScenarioType;
   ScenarioType["UNDEFINED"] = "LCW_Undefined";
   ScenarioType["ACS_ADAPTER"] = "LCW_ACSAdapterEvents";
 })(ScenarioType || (ScenarioType = {}));
+export let LogLevel;
 
-export let LogLevel; // Events used in certain functionalities that are not being logged
-
+// Events used in certain functionalities that are not being logged
 (function (LogLevel) {
   LogLevel["INFO"] = "INFO";
   LogLevel["DEBUG"] = "DEBUG";
   LogLevel["WARN"] = "WARN";
   LogLevel["ERROR"] = "ERROR";
 })(LogLevel || (LogLevel = {}));
+export let BroadcastEvent;
 
-export let BroadcastEvent; // Events being logged
-
+// Events being logged
 (function (BroadcastEvent) {
   BroadcastEvent["LoadPostChatSurvey"] = "LoadPostChatSurvey";
   BroadcastEvent["ChatEnded"] = "ChatEnded";
@@ -37,6 +36,7 @@ export let BroadcastEvent; // Events being logged
   BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
   BroadcastEvent["NewMessageSent"] = "NewMessageSent";
   BroadcastEvent["NewMessageReceived"] = "NewMessageReceived";
+  BroadcastEvent["HistoryMessageReceived"] = "HistoryMessageReceived";
   BroadcastEvent["RedirectPageRequest"] = "RedirectPageRequest";
   BroadcastEvent["StartChat"] = "StartChat";
   BroadcastEvent["StartChatSkippingChatButtonRendering"] = "StartChatSkippingChatButtonRendering";
@@ -50,9 +50,7 @@ export let BroadcastEvent; // Events being logged
   BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
   BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
 })(BroadcastEvent || (BroadcastEvent = {}));
-
 export let TelemetryEvent;
-
 (function (TelemetryEvent) {
   TelemetryEvent["CallAdded"] = "CallAdded";
   TelemetryEvent["LocalVideoStreamAdded"] = "LocalVideoStreamAdded";
@@ -62,8 +60,8 @@ export let TelemetryEvent;
   TelemetryEvent["CallDisconnected"] = "CallDisconnected";
   TelemetryEvent["CallDisconnectedException"] = "CallDisconnectedException";
   TelemetryEvent["IncomingCallEnded"] = "incomingCallEnded";
-  TelemetryEvent["VoiceVideoInitialize"] = "VoiceVideoInitialize";
-  TelemetryEvent["VoiceVideoInitializeException"] = "VoiceVideoInitializeException";
+  TelemetryEvent["VoiceVideoSdkInitialize"] = "VoiceVideoSdkInitialize";
+  TelemetryEvent["VoiceVideoSdkInitializeException"] = "VoiceVideoSdkInitializeException";
   TelemetryEvent["VoiceVideoLoading"] = "VoiceVideoLoading";
   TelemetryEvent["VoiceVideoNotLoaded"] = "VoiceVideoNotLoaded";
   TelemetryEvent["VoiceVideoLoadingException"] = "VoiceVideoLoadingException";
@@ -89,6 +87,8 @@ export let TelemetryEvent;
   TelemetryEvent["PostChatContextCallSucceed"] = "PostChatContextCallSucceed";
   TelemetryEvent["PostChatContextCallFailed"] = "PostChatContextCallFailed";
   TelemetryEvent["ParseAdaptiveCardFailed"] = "ParseAdaptiveCardFailed";
+  TelemetryEvent["ClientDataStoreProviderFailed"] = "ClientDataStoreProviderFailed";
+  TelemetryEvent["InMemoryDataStoreFailed"] = "InMemoryDataStoreFailed";
   TelemetryEvent["WebChatLoaded"] = "WebChatLoaded";
   TelemetryEvent["LCWChatButtonClicked"] = "LCWChatButtonClicked";
   TelemetryEvent["LCWChatButtonShow"] = "LCWChatButtonShow";
@@ -133,12 +133,16 @@ export let TelemetryEvent;
   TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
   TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
   TelemetryEvent["ReceivedNullOrEmptyToken"] = "ReceivedNullOrEmptyToken";
+  TelemetryEvent["CustomerVoiceResponsePageLoaded"] = "CustomerVoiceResponsePageLoaded";
+  TelemetryEvent["CustomerVoiceFormResponseSubmitted"] = "CustomerVoiceFormResponseSubmitted";
+  TelemetryEvent["CustomerVoiceFormResponseError"] = "CustomerVoiceFormResponseError";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
   TelemetryEvent["QueuePositionMessageRecieved"] = "QueuePositionMessageRecieved";
   TelemetryEvent["AverageWaitTimeMessageRecieved"] = "AverageWaitTimeMessageRecieved";
   TelemetryEvent["DataMaskingRuleApplied"] = "DataMaskingRuleApplied";
+  TelemetryEvent["DataMaskingRuleApplyFailed"] = "DataMaskingRuleApplyFailed";
   TelemetryEvent["IC3ClientEvent"] = "IC3ClientEvent";
   TelemetryEvent["ConversationEndedThreadEventReceived"] = "ConversationEndedThreadEventReceived";
   TelemetryEvent["InvalidConfiguration"] = "InvalidConfiguration";
@@ -162,13 +166,15 @@ export let TelemetryEvent;
   TelemetryEvent["NetworkDisconnected"] = "NetworkDisconnected";
   TelemetryEvent["NetworkReconnected"] = "NetworkReconnected";
 })(TelemetryEvent || (TelemetryEvent = {}));
-
 export class TelemetryConstants {
   static map(eventTypeOrScenarioType) {
     switch (eventTypeOrScenarioType) {
       case TelemetryEvent.ParseAdaptiveCardFailed:
+      case TelemetryEvent.ReceivedNullOrEmptyToken:
+      case TelemetryEvent.GetAuthTokenCalled:
+      case TelemetryEvent.SuppressBotMagicCodeSucceeded:
+      case TelemetryEvent.SuppressBotMagicCodeFailed:
         return ScenarioType.CONFIG_VALIDATION;
-
       case TelemetryEvent.WebChatLoaded:
       case TelemetryEvent.WidgetLoadComplete:
       case TelemetryEvent.WidgetLoadFailed:
@@ -183,7 +189,6 @@ export class TelemetryConstants {
       case TelemetryEvent.ConfirmationPaneLoaded:
       case TelemetryEvent.ProactiveChatPaneLoaded:
         return ScenarioType.LOAD;
-
       case TelemetryEvent.PrechatSubmitted:
       case TelemetryEvent.LCWChatButtonClicked:
       case TelemetryEvent.ProactiveChatAccepted:
@@ -209,8 +214,12 @@ export class TelemetryConstants {
       case TelemetryEvent.BrowserUnloadEventStarted:
       case TelemetryEvent.NetworkDisconnected:
       case TelemetryEvent.NetworkReconnected:
+      case TelemetryEvent.AudioToggleButtonClicked:
+      case TelemetryEvent.EmailTranscriptCancelButtonClicked:
+      case TelemetryEvent.CustomerVoiceResponsePageLoaded:
+      case TelemetryEvent.CustomerVoiceFormResponseSubmitted:
+      case TelemetryEvent.CustomerVoiceFormResponseError:
         return ScenarioType.ACTIONS;
-
       case TelemetryEvent.StartChatSDKCall:
       case TelemetryEvent.StartChatEventRecevied:
       case TelemetryEvent.StartChatMethodException:
@@ -225,8 +234,8 @@ export class TelemetryConstants {
       case TelemetryEvent.EndChatSDKCallFailed:
       case TelemetryEvent.PostChatContextCallFailed:
       case TelemetryEvent.PostChatContextCallSucceed:
+      case TelemetryEvent.GetConversationDetailsException:
         return ScenarioType.SDK;
-
       case TelemetryEvent.VideoCallAcceptButtonClick:
       case TelemetryEvent.CallAdded:
       case TelemetryEvent.LocalVideoStreamAdded:
@@ -236,8 +245,8 @@ export class TelemetryConstants {
       case TelemetryEvent.CallDisconnected:
       case TelemetryEvent.CallDisconnectedException:
       case TelemetryEvent.IncomingCallEnded:
-      case TelemetryEvent.VoiceVideoInitialize:
-      case TelemetryEvent.VoiceVideoInitializeException:
+      case TelemetryEvent.VoiceVideoSdkInitialize:
+      case TelemetryEvent.VoiceVideoSdkInitializeException:
       case TelemetryEvent.VoiceVideoLoading:
       case TelemetryEvent.VoiceVideoNotLoaded:
       case TelemetryEvent.VoiceVideoLoadingException:
@@ -257,14 +266,11 @@ export class TelemetryConstants {
       case TelemetryEvent.CallingSDKLoadSuccess:
       case TelemetryEvent.CallingSDKLoadFailed:
         return ScenarioType.CALLING;
-
       default:
         return ScenarioType.ACTIONS;
     }
   }
-
   static mapEventToScenario(eventTypeOrScenarioType) {
     return TelemetryConstants.map(eventTypeOrScenarioType);
   }
-
 }