@microsoft/omnichannel-chat-widget 0.1.0-main.e67738e → 0.1.0-main.ebfc563

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (284) hide show
  1. package/lib/cjs/assets/Icons.js +4 -2
  2. package/lib/cjs/common/Constants.js +24 -171
  3. package/lib/cjs/common/KeyCodes.js +3 -4
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +111 -0
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +28 -23
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +21 -59
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  14. package/lib/cjs/common/utils.js +18 -105
  15. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  16. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  17. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  18. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -33
  19. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -37
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  22. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  23. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  26. package/lib/cjs/components/headerstateful/HeaderStateful.js +18 -31
  27. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  28. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +13 -15
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +2 -13
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -14
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +115 -46
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +50 -35
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +29 -73
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +79 -152
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +205 -119
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +224 -259
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  56. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  57. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  60. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  64. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -38
  65. package/lib/cjs/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  66. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  67. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  68. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +21 -37
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +0 -7
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  76. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +10 -22
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -61
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +8 -42
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +4 -22
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  118. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  119. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  120. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  121. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  122. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -29
  123. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +12 -11
  124. package/lib/cjs/contexts/createReducer.js +154 -108
  125. package/lib/cjs/controller/componentController.js +2 -31
  126. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  127. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  128. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  129. package/lib/cjs/index.js +0 -5
  130. package/lib/cjs/plugins/newMessageEventHandler.js +19 -36
  131. package/lib/esm/assets/Icons.js +2 -1
  132. package/lib/esm/common/Constants.js +21 -158
  133. package/lib/esm/common/KeyCodes.js +3 -3
  134. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  135. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  136. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +104 -0
  137. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  138. package/lib/esm/common/telemetry/TelemetryConstants.js +32 -20
  139. package/lib/esm/common/telemetry/TelemetryHelper.js +21 -47
  140. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  141. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  142. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  143. package/lib/esm/common/utils.js +18 -53
  144. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  145. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  146. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  147. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +11 -14
  148. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -16
  149. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  150. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  151. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  152. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  153. package/lib/esm/components/headerstateful/HeaderStateful.js +18 -16
  154. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  155. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  156. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  157. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  158. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  159. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  160. package/lib/esm/components/livechatwidget/common/authHelper.js +13 -10
  161. package/lib/esm/components/livechatwidget/common/createAdapter.js +4 -6
  162. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  163. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -5
  164. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  165. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  166. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +116 -32
  167. package/lib/esm/components/livechatwidget/common/endChat.js +52 -20
  168. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  169. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  170. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  171. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +31 -38
  172. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +77 -130
  173. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  174. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  175. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  176. package/lib/esm/components/livechatwidget/common/startChat.js +204 -90
  177. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  178. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  179. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +226 -193
  180. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  181. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  182. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  183. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  184. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  185. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  186. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  187. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  188. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  189. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -22
  190. package/lib/esm/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  191. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  192. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  193. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +19 -11
  194. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  195. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  196. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  197. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  198. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  199. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  200. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  201. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  202. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +12 -14
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -39
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +9 -28
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +5 -14
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  242. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  243. package/lib/esm/contexts/ChatContextStore.js +2 -1
  244. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  245. package/lib/esm/contexts/common/ConversationState.js +0 -1
  246. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -29
  247. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +12 -7
  248. package/lib/esm/contexts/createReducer.js +154 -105
  249. package/lib/esm/controller/componentController.js +3 -2
  250. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  251. package/lib/esm/hooks/useChatContextStore.js +0 -4
  252. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  253. package/lib/esm/plugins/newMessageEventHandler.js +19 -26
  254. package/lib/types/assets/Icons.d.ts +1 -0
  255. package/lib/types/common/Constants.d.ts +14 -0
  256. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  257. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  258. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  259. package/lib/types/common/telemetry/TelemetryConstants.d.ts +17 -4
  260. package/lib/types/common/telemetry/definitions/Contracts.d.ts +4 -4
  261. package/lib/types/common/telemetry/definitions/Payload.d.ts +1 -0
  262. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +4 -0
  263. package/lib/types/components/livechatwidget/common/authHelper.d.ts +3 -2
  264. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  265. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  266. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -4
  267. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +3 -1
  268. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +4 -2
  269. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  270. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  271. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  272. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  273. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  274. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  275. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  276. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  277. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  278. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  279. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  280. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.d.ts +1 -1
  281. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -2
  282. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -28
  283. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  284. package/package.json +3 -3
@@ -1,19 +1,20 @@
1
1
  function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
2
-
3
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
4
- import { BroadcastService, decodeComponentString, BroadcastServiceInitialize } from "@microsoft/omnichannel-chat-components";
3
+ import { BroadcastService, BroadcastServiceInitialize, decodeComponentString } from "@microsoft/omnichannel-chat-components";
5
4
  import { Stack } from "@fluentui/react";
6
5
  import React, { useEffect, useRef, useState } from "react";
6
+ import { checkIfConversationStillValid, initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
7
7
  import { createTimer, getBroadcastChannelName, getLocaleDirection, getStateFromCache, getWidgetCacheId, getWidgetEndChatEventName, isNullOrEmptyString, isUndefinedOrEmpty } from "../../../common/utils";
8
- import { getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat, startUnauthenticatedReconnectChat } from "../common/reconnectChatHelper";
9
- import { initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
8
+ import { endChat, prepareEndChat } from "../common/endChat";
10
9
  import { shouldShowCallingContainer, shouldShowChatButton, shouldShowConfirmationPane, shouldShowEmailTranscriptPane, shouldShowHeader, shouldShowLoadingPane, shouldShowOutOfOfficeHoursPane, shouldShowPostChatLoadingPane, shouldShowPostChatSurveyPane, shouldShowPreChatSurveyPane, shouldShowProactiveChatPane, shouldShowReconnectChatPane, shouldShowWebChatContainer } from "../../../controller/componentController";
10
+ import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
11
11
  import CallingContainerStateful from "../../callingcontainerstateful/CallingContainerStateful";
12
12
  import ChatButtonStateful from "../../chatbuttonstateful/ChatButtonStateful";
13
13
  import { Components } from "botframework-webchat";
14
14
  import ConfirmationPaneStateful from "../../confirmationpanestateful/ConfirmationPaneStateful";
15
15
  import { ConversationState } from "../../../contexts/common/ConversationState";
16
16
  import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
17
+ import { Constants, E2VVOptions } from "../../../common/Constants";
17
18
  import { ElementType } from "@microsoft/omnichannel-chat-components";
18
19
  import EmailTranscriptPaneStateful from "../../emailtranscriptpanestateful/EmailTranscriptPaneStateful";
19
20
  import HeaderStateful from "../../headerstateful/HeaderStateful";
@@ -30,199 +31,177 @@ import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
30
31
  import WebChatContainerStateful from "../../webchatcontainerstateful/WebChatContainerStateful";
31
32
  import { createFooter } from "../common/createFooter";
32
33
  import { createInternetConnectionChangeHandler } from "../common/createInternetConnectionChangeHandler";
34
+ import { defaultClientDataStoreProvider } from "../../../common/storage/default/defaultClientDataStoreProvider";
35
+ import { defaultScrollBarProps } from "../common/defaultProps/defaultScrollBarProps";
33
36
  import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
34
37
  import { disposeTelemetryLoggers } from "../common/disposeTelemetryLoggers";
35
- import { endChat, prepareEndChat } from "../common/endChat";
36
38
  import { getGeneralStylesForButton } from "../common/getGeneralStylesForButton";
37
39
  import { initCallingSdk } from "../common/initCallingSdk";
38
40
  import { initConfirmationPropsComposer } from "../common/initConfirmationPropsComposer";
39
41
  import { initWebChatComposer } from "../common/initWebChatComposer";
42
+ import { registerBroadcastServiceForLocalStorage } from "../../../common/storage/default/defaultCacheManager";
40
43
  import { registerTelemetryLoggers } from "../common/registerTelemetryLoggers";
41
44
  import { setPostChatContextAndLoadSurvey } from "../common/setPostChatContextAndLoadSurvey";
42
45
  import { startProactiveChat } from "../common/startProactiveChat";
43
46
  import useChatAdapterStore from "../../../hooks/useChatAdapterStore";
44
47
  import useChatContextStore from "../../../hooks/useChatContextStore";
45
48
  import useChatSDKStore from "../../../hooks/useChatSDKStore";
46
- import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
47
- import { Constants } from "../../../common/Constants";
48
49
  export const LiveChatWidgetStateful = props => {
49
50
  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps14, _props$controlProps15, _props$componentOverr, _props$controlProps16, _props$componentOverr2, _props$controlProps17, _props$componentOverr3, _props$controlProps18, _props$componentOverr4, _props$controlProps19, _props$componentOverr5, _props$controlProps20, _props$componentOverr6, _props$controlProps21, _props$componentOverr7, _props$controlProps22, _props$controlProps23, _props$componentOverr8, _props$controlProps24, _props$componentOverr9, _props$controlProps25, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
50
-
51
- const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
52
-
51
+ const [state, dispatch] = useChatContextStore();
52
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
53
53
  const [adapter, setAdapter] = useChatAdapterStore();
54
- const [webChatStyles, setWebChatStyles] = useState({ ...defaultWebChatContainerStatefulProps.webChatStyles,
54
+ const [webChatStyles, setWebChatStyles] = useState({
55
+ ...defaultWebChatContainerStatefulProps.webChatStyles,
55
56
  ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
56
- }); // eslint-disable-next-line @typescript-eslint/no-explicit-any
57
-
58
- const chatSDK = useChatSDKStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
59
-
57
+ });
58
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
59
+ const chatSDK = useChatSDKStore();
60
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
60
61
  const [voiceVideoCallingSDK, setVoiceVideoCallingSDK] = useState(undefined);
61
62
  const {
62
63
  Composer
63
64
  } = Components;
64
- const canStartProactiveChat = useRef(true); // Process general styles
65
+ const canStartProactiveChat = useRef(true);
65
66
 
67
+ // Process general styles
66
68
  const generalStyles = {
67
69
  root: Object.assign({}, getGeneralStylesForButton(state), (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyles)
68
70
  };
71
+
72
+ //Scrollbar styles
73
+ const scrollbarProps = Object.assign({}, defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
69
74
  const broadcastServiceChannelName = getBroadcastChannelName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
70
75
  BroadcastServiceInitialize(broadcastServiceChannelName);
71
76
  TelemetryTimers.LcwLoadToChatButtonTimer = createTimer();
72
77
  const widgetElementId = ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.id) || "oc-lcw";
73
78
  const currentMessageCountRef = useRef(0);
74
79
  let widgetStateEventName = "";
80
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
81
+ let optionalParams;
82
+ let activeCachedChatExist = false;
83
+ const setOptionalParams = () => {
84
+ var _state$appStates, _state$domainStates;
85
+ if (!isUndefinedOrEmpty((_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.reconnectId)) {
86
+ activeCachedChatExist = true;
87
+ optionalParams = {
88
+ reconnectId: state.appStates.reconnectId
89
+ };
90
+ } else if (!isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext)) {
91
+ var _state$domainStates2;
92
+ activeCachedChatExist = true;
93
+ optionalParams = {
94
+ liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
95
+ };
96
+ } else {
97
+ activeCachedChatExist = false;
98
+ optionalParams = {};
99
+ }
100
+ };
75
101
 
76
- const initiateEndChatOnBrowserUnload = () => {
77
- var _DataStoreManager$cli;
78
-
79
- TelemetryHelper.logActionEvent(LogLevel.INFO, {
80
- Event: TelemetryEvent.BrowserUnloadEventStarted,
81
- Description: "Browser unload event received."
82
- });
83
- endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false); // Clean local storage
84
-
85
- (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage"); //Dispose calling instance
86
-
87
- if (voiceVideoCallingSDK) {
88
- voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
89
- } //Message for clearing window[popouTab]
102
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
103
+ const startChat = async (props, localState) => {
104
+ let isChatValid = false;
90
105
 
106
+ //Start a chat from cache/reconnectid
107
+ if (activeCachedChatExist === true) {
108
+ var _state$domainStates3, _state$domainStates3$;
109
+ dispatch({
110
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
111
+ payload: ConversationState.Loading
112
+ });
113
+ if (localState) {
114
+ localState.appStates.conversationState = ConversationState.Loading;
115
+ }
91
116
 
92
- BroadcastService.postMessage({
93
- eventName: BroadcastEvent.ClosePopoutWindow
94
- });
117
+ //Check if conversation state is not in wrapup or closed state
118
+ isChatValid = await checkIfConversationStillValid(chatSDK, props, (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : (_state$domainStates3$ = _state$domainStates3.liveChatContext) === null || _state$domainStates3$ === void 0 ? void 0 : _state$domainStates3$.requestId, dispatch);
119
+ if (isChatValid === true) {
120
+ await initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams);
121
+ return;
122
+ }
123
+ }
124
+ if (isChatValid === false) {
125
+ if (localState) {
126
+ await setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, undefined, undefined, localState, props);
127
+ return;
128
+ } else {
129
+ dispatch({
130
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
131
+ payload: ConversationState.Closed
132
+ });
133
+ }
134
+ }
95
135
  };
96
-
97
136
  useEffect(() => {
98
- var _props$controlProps3, _props$controlProps4, _props$controlProps5, _props$controlProps7, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps8, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li, _props$reconnectChatP4;
99
-
137
+ var _props$controlProps5, _props$controlProps6, _props$controlProps7, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps9, _props$chatConfig2, _props$chatConfig2$Ch;
138
+ // Add default localStorage support for widget
139
+ if (props.contextDataStore === undefined) {
140
+ var _props$controlProps3, _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps4;
141
+ const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.cacheTtlInMins) ?? Constants.CacheTtlInMinutes;
142
+ DataStoreManager.clientDataStore = defaultClientDataStoreProvider(cacheTtlInMins);
143
+ registerBroadcastServiceForLocalStorage(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.widgetInstanceId) ?? "", cacheTtlInMins);
144
+ } else {
145
+ DataStoreManager.clientDataStore = props.contextDataStore;
146
+ }
100
147
  registerTelemetryLoggers(props, dispatch);
101
148
  createInternetConnectionChangeHandler();
102
- DataStoreManager.clientDataStore = props.contextDataStore ?? undefined;
103
149
  dispatch({
104
150
  type: LiveChatWidgetActionType.SET_WIDGET_ELEMENT_ID,
105
151
  payload: widgetElementId
106
152
  });
107
153
  dispatch({
108
- type: LiveChatWidgetActionType.SET_SKIP_CHAT_BUTTON_RENDERING,
109
- payload: ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.skipChatButtonRendering) || false
154
+ type: LiveChatWidgetActionType.SET_START_CHAT_BUTTON_DISPLAY,
155
+ payload: ((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.hideStartChatButton) || false
110
156
  });
111
157
  dispatch({
112
158
  type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
113
159
  payload: false
114
160
  });
115
-
116
- if ((_props$controlProps4 = props.controlProps) !== null && _props$controlProps4 !== void 0 && _props$controlProps4.widgetInstanceId && !isNullOrEmptyString((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.widgetInstanceId)) {
117
- var _props$controlProps6;
118
-
161
+ if ((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.widgetInstanceId && !isNullOrEmptyString((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId)) {
162
+ var _props$controlProps8;
119
163
  dispatch({
120
164
  type: LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
121
- payload: (_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.widgetInstanceId
165
+ payload: (_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.widgetInstanceId
122
166
  });
123
167
  }
124
-
125
- initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
126
- sdkCreated && dispatch({
127
- type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
128
- payload: true
168
+ if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== E2VVOptions.NoCalling) {
169
+ initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
170
+ sdkCreated && dispatch({
171
+ type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
172
+ payload: true
173
+ });
129
174
  });
130
- }); // Initialize global dir
175
+ }
131
176
 
132
- const globalDir = ((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.dir) ?? getLocaleDirection((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
177
+ // Initialize global dir
178
+ const globalDir = ((_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.dir) ?? getLocaleDirection((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
133
179
  dispatch({
134
180
  type: LiveChatWidgetActionType.SET_GLOBAL_DIR,
135
181
  payload: globalDir
136
182
  });
183
+ setOptionalParams();
137
184
 
138
- if (!((_props$controlProps8 = props.controlProps) !== null && _props$controlProps8 !== void 0 && _props$controlProps8.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
139
- var _props$reconnectChatP2, _props$reconnectChatP3;
140
-
141
- startUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, initStartChat);
142
- return;
143
- } // Checks if reconnectId is present for auth chat. If it is present, then it shows reconnect chat pane,
144
- // where customer can choose to continue previous conversation or start new conversation
145
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
146
-
147
-
148
- const isAuthenticationSettingsEnabled = (_props$chatConfig2 = props.chatConfig) !== null && _props$chatConfig2 !== void 0 && (_props$chatConfig2$Li = _props$chatConfig2.LiveChatConfigAuthSettings) !== null && _props$chatConfig2$Li !== void 0 && _props$chatConfig2$Li.msdyn_javascriptclientfunction ? true : false;
149
-
150
- if (!state.appStates.skipChatButtonRendering && state.appStates.conversationState === ConversationState.Active && isAuthenticationSettingsEnabled === true && (_props$reconnectChatP4 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP4 !== void 0 && _props$reconnectChatP4.isReconnectEnabled) {
151
- getReconnectIdForAuthenticatedChat(props, chatSDK).then(authReconnectId => {
152
- if (authReconnectId && !state.appStates.reconnectId) {
153
- dispatch({
154
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
155
- payload: authReconnectId
156
- });
157
- dispatch({
158
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
159
- payload: ConversationState.ReconnectChat
160
- });
161
- }
162
- });
163
- return;
164
- } // Check if auth settings enabled, do not connect to existing chat from cache during refresh/re-load
165
-
166
-
167
- if (isAuthenticationSettingsEnabled === false) {
168
- var _state$domainStates;
169
-
170
- if (!isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && state.appStates.conversationState === ConversationState.Active) {
171
- var _state$domainStates2;
172
-
173
- const optionalParams = {
174
- liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
175
- };
176
- initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams);
177
- return;
178
- }
179
- } // All other case should show start chat button, skipChatButtonRendering will take care of it own
180
-
181
-
182
- dispatch({
183
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
184
- payload: ConversationState.Closed
185
- });
186
- }, []); // useEffect for when skip chat button rendering
185
+ // Unauth chat
186
+ if (state.appStates.hideStartChatButton === false) {
187
+ startChat(props);
188
+ }
189
+ }, []);
187
190
 
191
+ // useEffect for when skip chat button rendering
188
192
  useEffect(() => {
189
- if (state.appStates.skipChatButtonRendering) {
190
- var _props$reconnectChatP5;
191
-
193
+ if (state.appStates.hideStartChatButton === true) {
192
194
  BroadcastService.postMessage({
193
195
  eventName: BroadcastEvent.ChatInitiated
194
196
  });
195
-
196
- if ((_props$reconnectChatP5 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP5 !== void 0 && _props$reconnectChatP5.reconnectId && !state.appStates.reconnectId) {
197
- var _props$reconnectChatP6, _props$reconnectChatP7, _props$reconnectChatP8;
198
-
199
- handleUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP6 = props.reconnectChatPaneProps) === null || _props$reconnectChatP6 === void 0 ? void 0 : _props$reconnectChatP6.isReconnectEnabled, (_props$reconnectChatP7 = props.reconnectChatPaneProps) === null || _props$reconnectChatP7 === void 0 ? void 0 : _props$reconnectChatP7.reconnectId, initStartChat, (_props$reconnectChatP8 = props.reconnectChatPaneProps) === null || _props$reconnectChatP8 === void 0 ? void 0 : _props$reconnectChatP8.redirectInSameWindow);
200
- } else {
201
- getReconnectIdForAuthenticatedChat(props, chatSDK).then(authReconnectId => {
202
- if (authReconnectId && !state.appStates.reconnectId) {
203
- dispatch({
204
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
205
- payload: authReconnectId
206
- });
207
- dispatch({
208
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
209
- payload: ConversationState.ReconnectChat
210
- });
211
- } else {
212
- const chatStartedSkippingChatButtonRendering = {
213
- eventName: BroadcastEvent.StartChatSkippingChatButtonRendering
214
- };
215
- BroadcastService.postMessage(chatStartedSkippingChatButtonRendering);
216
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter);
217
- }
218
- });
219
- }
197
+ //Pass the state to avoid getting stale state
198
+ startChat(props, state);
220
199
  }
221
- }, [state.appStates.skipChatButtonRendering]); // useEffect for when skip chat button rendering
200
+ }, [state.appStates.hideStartChatButton]);
222
201
 
202
+ // useEffect for custom context
223
203
  useEffect(() => {
224
- var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps11;
225
-
204
+ var _chatSDK$omnichannelC8, _chatSDK$omnichannelC9, _props$controlProps12;
226
205
  // Add the custom context on receiving the SetCustomContext event
227
206
  BroadcastService.getMessageByEventName(BroadcastEvent.SetCustomContext).subscribe(msg => {
228
207
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -239,10 +218,8 @@ export const LiveChatWidgetStateful = props => {
239
218
  Event: TelemetryEvent.StartProactiveChatEventReceived,
240
219
  Description: "Start proactive chat event received."
241
220
  });
242
-
243
221
  if (canStartProactiveChat.current === true) {
244
222
  var _msg$payload, _msg$payload2, _msg$payload3;
245
-
246
223
  startProactiveChat(dispatch, msg === null || msg === void 0 ? void 0 : (_msg$payload = msg.payload) === null || _msg$payload === void 0 ? void 0 : _msg$payload.notificationConfig, msg === null || msg === void 0 ? void 0 : (_msg$payload2 = msg.payload) === null || _msg$payload2 === void 0 ? void 0 : _msg$payload2.enablePreChat, msg === null || msg === void 0 ? void 0 : (_msg$payload3 = msg.payload) === null || _msg$payload3 === void 0 ? void 0 : _msg$payload3.inNewWindow);
247
224
  } else {
248
225
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -250,29 +227,29 @@ export const LiveChatWidgetStateful = props => {
250
227
  Description: "Start proactive chat method called, when chat was already triggered."
251
228
  });
252
229
  }
253
- }); // Start chat from SDK Event
230
+ });
254
231
 
232
+ // Start chat from SDK Event
255
233
  BroadcastService.getMessageByEventName(BroadcastEvent.StartChat).subscribe(() => {
256
- var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps9;
257
-
234
+ var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps10;
258
235
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
259
236
  Event: TelemetryEvent.StartChatEventRecevied,
260
237
  Description: "Start chat event received."
261
238
  });
262
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.widgetInstanceId) ?? ""); // Chat not found in cache
239
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
263
240
 
241
+ // Chat not found in cache
264
242
  if (persistedState === undefined) {
265
243
  BroadcastService.postMessage({
266
244
  eventName: BroadcastEvent.ChatInitiated
267
245
  });
268
246
  prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
269
247
  return;
270
- } // Chat exist in cache
271
-
248
+ }
272
249
 
250
+ // Chat exist in cache
273
251
  if (persistedState) {
274
252
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
275
-
276
253
  // Only initiate new chat if widget state in cache in one of the followings
277
254
  if (persistedState.appStates.conversationState === ConversationState.Closed || persistedState.appStates.conversationState === ConversationState.InActive || persistedState.appStates.conversationState === ConversationState.Postchat) {
278
255
  BroadcastService.postMessage({
@@ -280,9 +257,9 @@ export const LiveChatWidgetStateful = props => {
280
257
  });
281
258
  prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
282
259
  return;
283
- } // If minimized, maximize the chat
284
-
260
+ }
285
261
 
262
+ // If minimized, maximize the chat
286
263
  dispatch({
287
264
  type: LiveChatWidgetActionType.SET_MINIMIZED,
288
265
  payload: false
@@ -295,15 +272,14 @@ export const LiveChatWidgetStateful = props => {
295
272
  }
296
273
  });
297
274
  }
298
- }); // End chat
275
+ });
299
276
 
277
+ // End chat
300
278
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChat).subscribe(async () => {
301
- if (state.appStates.skipChatButtonRendering !== true) {
302
- var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps10;
303
-
279
+ if (state.appStates.hideStartChatButton === false) {
280
+ var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps11;
304
281
  // This is to ensure to get latest state from cache in multitab
305
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
306
-
282
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
307
283
  if (persistedState && persistedState.appStates.conversationState === ConversationState.Active) {
308
284
  prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
309
285
  } else {
@@ -312,33 +288,55 @@ export const LiveChatWidgetStateful = props => {
312
288
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat);
313
289
  }
314
290
  }
315
-
316
291
  BroadcastService.postMessage({
317
292
  eventName: BroadcastEvent.CloseChat
318
293
  });
319
- }); // End chat on browser unload
294
+ });
320
295
 
296
+ // End chat on browser unload
321
297
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChatOnBrowserUnload).subscribe(() => {
322
298
  initiateEndChatOnBrowserUnload();
323
- }); // Listen to end chat event from other tabs
299
+ });
324
300
 
325
- const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
301
+ // Listen to end chat event from other tabs
302
+ const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC8 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC8 === void 0 ? void 0 : _chatSDK$omnichannelC8.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC9 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC9 === void 0 ? void 0 : _chatSDK$omnichannelC9.widgetId, ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "");
326
303
  BroadcastService.getMessageByEventName(endChatEventName).subscribe(async () => {
327
304
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
328
305
  return;
329
- }); // When conversation ended by agent
306
+ });
330
307
 
308
+ // When conversation ended by agent
331
309
  if (state.appStates.conversationEndedByAgent) {
332
310
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter);
333
- } //Listen to WidgetSize, used for minimize to maximize
334
-
311
+ }
335
312
 
313
+ //Listen to WidgetSize, used for minimize to maximize
336
314
  BroadcastService.getMessageByEventName("WidgetSize").subscribe(msg => {
337
315
  dispatch({
338
316
  type: LiveChatWidgetActionType.SET_WIDGET_SIZE,
339
317
  payload: msg === null || msg === void 0 ? void 0 : msg.payload
340
318
  });
341
319
  });
320
+
321
+ // Reset state variables
322
+ BroadcastService.getMessageByEventName(BroadcastEvent.RaiseErrorEvent).subscribe(() => {
323
+ dispatch({
324
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONFIG,
325
+ payload: undefined
326
+ });
327
+ dispatch({
328
+ type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
329
+ payload: undefined
330
+ });
331
+ dispatch({
332
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
333
+ payload: undefined
334
+ });
335
+ dispatch({
336
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
337
+ payload: undefined
338
+ });
339
+ });
342
340
  return () => {
343
341
  disposeTelemetryLoggers();
344
342
  };
@@ -352,8 +350,9 @@ export const LiveChatWidgetStateful = props => {
352
350
  dispatch({
353
351
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
354
352
  payload: currentMessageCountRef.current + 1
355
- }); // New message notification
353
+ });
356
354
 
355
+ // New message notification
357
356
  BroadcastService.postMessage({
358
357
  eventName: BroadcastEvent.NewMessageNotification
359
358
  });
@@ -362,15 +361,15 @@ export const LiveChatWidgetStateful = props => {
362
361
  }, [state.appStates.conversationState]);
363
362
  useEffect(() => {
364
363
  canStartProactiveChat.current = state.appStates.conversationState === ConversationState.Closed && !state.appStates.proactiveChatStates.proactiveChatInNewWindow;
365
- }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
364
+ }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
366
365
 
366
+ // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
367
367
  useEffect(() => {
368
368
  if (state.appStates.isMinimized) {
369
369
  ActivityStreamHandler.cork();
370
370
  } else {
371
371
  setTimeout(() => ActivityStreamHandler.uncork(), 500);
372
372
  }
373
-
374
373
  currentMessageCountRef.current = -1;
375
374
  dispatch({
376
375
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
@@ -382,8 +381,9 @@ export const LiveChatWidgetStateful = props => {
382
381
  payload: 0
383
382
  };
384
383
  BroadcastService.postMessage(customEvent);
385
- }, [state.appStates.isMinimized]); // Broadcast the UnreadMessageCount state on any change.
384
+ }, [state.appStates.isMinimized]);
386
385
 
386
+ // Broadcast the UnreadMessageCount state on any change.
387
387
  useEffect(() => {
388
388
  if (state.appStates.isMinimized === true && state.appStates.unreadMessageCount > 0) {
389
389
  const customEvent = {
@@ -396,62 +396,95 @@ export const LiveChatWidgetStateful = props => {
396
396
  }, [state.appStates.unreadMessageCount]);
397
397
  useEffect(() => {
398
398
  var _props$webChatContain2;
399
-
400
- setWebChatStyles({ ...webChatStyles,
399
+ setWebChatStyles({
400
+ ...webChatStyles,
401
401
  ...((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.webChatStyles)
402
402
  });
403
- }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]); // Publish chat widget state
403
+ }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]);
404
404
 
405
+ // Publish chat widget state
405
406
  useEffect(() => {
406
- var _props$controlProps12, _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps13;
407
-
407
+ var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps13;
408
408
  // Only activate these windows events when conversation state is active and chat widget is in popout mode
409
409
  // Ghost chat scenarios
410
- if (state.appStates.conversationState === ConversationState.Active && ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.skipChatButtonRendering) === true) {
411
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
412
- window.onbeforeunload = function () {
413
- const prompt = Constants.BrowserUnloadConfirmationMessage;
414
- return prompt;
415
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
416
-
417
-
418
- window.onunload = function () {
419
- initiateEndChatOnBrowserUnload();
420
- };
421
- }
410
+ /* COMMENTING THIS CODE FOR PARITY WITH OLD LCW
411
+ if (state.appStates.conversationState === ConversationState.Active &&
412
+ props.controlProps?.hideStartChatButton === true) {
413
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
414
+
415
+ window.onbeforeunload = function () {
416
+ const prompt = Constants.BrowserUnloadConfirmationMessage;
417
+ return prompt;
418
+ };
419
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
420
+ window.onunload = function () {
421
+ initiateEndChatOnBrowserUnload();
422
+ };
423
+ }*/
422
424
 
423
425
  widgetStateEventName = getWidgetCacheId(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps13 = props.controlProps) === null || _props$controlProps13 === void 0 ? void 0 : _props$controlProps13.widgetInstanceId) ?? "");
424
426
  const chatWidgetStateChangeEvent = {
425
427
  eventName: widgetStateEventName,
426
- payload: { ...state
428
+ payload: {
429
+ ...state
427
430
  }
428
431
  };
429
432
  BroadcastService.postMessage(chatWidgetStateChangeEvent);
430
433
  }, [state]);
431
- const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
432
-
433
- const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch); // eslint-disable-next-line @typescript-eslint/no-explicit-any
434
-
435
-
436
- const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab); // eslint-disable-next-line @typescript-eslint/no-explicit-any
437
-
434
+ const initiateEndChatOnBrowserUnload = () => {
435
+ var _DataStoreManager$cli;
436
+ TelemetryHelper.logActionEvent(LogLevel.INFO, {
437
+ Event: TelemetryEvent.BrowserUnloadEventStarted,
438
+ Description: "Browser unload event received."
439
+ });
440
+ endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
441
+ // Clean local storage
442
+ (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage");
438
443
 
444
+ //Dispose calling instance
445
+ if (voiceVideoCallingSDK) {
446
+ voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
447
+ }
448
+ //Message for clearing window[popouTab]
449
+ BroadcastService.postMessage({
450
+ eventName: BroadcastEvent.ClosePopoutWindow
451
+ });
452
+ };
453
+ const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
454
+ const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch);
455
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
456
+ const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab);
457
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
439
458
  const prepareEndChatRelay = (adapter, state) => prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
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-
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- const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter); // eslint-disable-next-line @typescript-eslint/no-explicit-any
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-
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-
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- const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
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-
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+ const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
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+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
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+ const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams, persistedState);
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  const confirmationPaneProps = initConfirmationPropsComposer(props);
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- return /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
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+ return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement("style", null, `
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+ ::-webkit-scrollbar {
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+ width: ${scrollbarProps.width};
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+ }
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+
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+ ::-webkit-scrollbar-track {
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+ background: ${scrollbarProps.trackBackgroundColor};
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+ }
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+
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+ ::-webkit-scrollbar-thumb {
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+ background: ${scrollbarProps.thumbBackgroundColor};
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+ border-radius: ${scrollbarProps.thumbBorderRadius};
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+ }
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+
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+ ::-webkit-scrollbar-thumb:hover {
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+ background: ${scrollbarProps.thumbHoverColor};
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+ }
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+ `), /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
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  styleOptions: webChatStyles,
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  directLine: ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine
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  }), /*#__PURE__*/React.createElement(Stack, {
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  id: widgetElementId,
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  styles: generalStyles,
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  className: (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.className
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- }, !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideChatButton) && !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.skipChatButtonRendering) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
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+ }, !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideChatButton) && !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideStartChatButton) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
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  buttonProps: props.chatButtonProps,
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  outOfOfficeButtonProps: props.outOfOfficeChatButtonProps,
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  startChat: prepareStartChatRelay
@@ -473,6 +506,6 @@ export const LiveChatWidgetStateful = props => {
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  }, props.callingContainerProps)), !((_props$controlProps23 = props.controlProps) !== null && _props$controlProps23 !== void 0 && _props$controlProps23.hideWebChatContainer) && shouldShowWebChatContainer(state) && (decodeComponentString((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/React.createElement(WebChatContainerStateful, props.webChatContainerProps)), !((_props$controlProps24 = props.controlProps) !== null && _props$controlProps24 !== void 0 && _props$controlProps24.hideConfirmationPane) && shouldShowConfirmationPane(state) && (decodeComponentString((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/React.createElement(ConfirmationPaneStateful, _extends({}, confirmationPaneProps, {
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  setPostChatContext: setPostChatContextRelay,
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  prepareEndChat: prepareEndChatRelay
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- }))), !((_props$controlProps25 = props.controlProps) !== null && _props$controlProps25 !== void 0 && _props$controlProps25.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane))));
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+ }))), !((_props$controlProps25 = props.controlProps) !== null && _props$controlProps25 !== void 0 && _props$controlProps25.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane)))));
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510
  };
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  export default LiveChatWidgetStateful;