@microsoft/omnichannel-chat-widget 0.1.0-main.e170704 → 0.1.0-main.e67738e

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (133) hide show
  1. package/README.md +32 -0
  2. package/lib/cjs/common/Constants.js +18 -2
  3. package/lib/cjs/common/telemetry/TelemetryConstants.js +25 -3
  4. package/lib/cjs/common/telemetry/TelemetryManager.js +7 -1
  5. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +8 -9
  6. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +6 -5
  7. package/lib/cjs/common/utils.js +76 -2
  8. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +14 -0
  9. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +19 -3
  10. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +0 -1
  11. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +11 -2
  12. package/lib/cjs/components/headerstateful/HeaderStateful.js +4 -3
  13. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +44 -0
  14. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +23 -0
  15. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  16. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +39 -0
  17. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +70 -0
  18. package/lib/cjs/components/livechatwidget/common/Deferred.js +42 -0
  19. package/lib/cjs/components/livechatwidget/common/authHelper.js +52 -0
  20. package/lib/cjs/components/livechatwidget/common/createAdapter.js +13 -1
  21. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +12 -0
  22. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +31 -30
  23. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +14 -15
  24. package/lib/cjs/components/livechatwidget/common/endChat.js +63 -16
  25. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +24 -3
  26. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +55 -35
  27. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +0 -4
  28. package/lib/cjs/components/livechatwidget/common/shareObservable.js +45 -0
  29. package/lib/cjs/components/livechatwidget/common/startChat.js +170 -72
  30. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +256 -93
  31. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +5 -10
  32. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +17 -1
  33. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +91 -0
  34. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +4 -1
  35. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  36. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +2 -0
  37. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  38. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  39. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +14 -0
  40. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +16 -2
  41. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +52 -0
  42. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +98 -0
  43. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +117 -0
  44. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +1 -0
  45. package/lib/cjs/contexts/common/ConversationState.js +3 -2
  46. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +3 -0
  47. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +3 -2
  48. package/lib/cjs/contexts/createReducer.js +17 -0
  49. package/lib/cjs/controller/componentController.js +3 -3
  50. package/lib/cjs/plugins/newMessageEventHandler.js +10 -13
  51. package/lib/esm/common/Constants.js +18 -2
  52. package/lib/esm/common/telemetry/TelemetryConstants.js +25 -3
  53. package/lib/esm/common/telemetry/TelemetryManager.js +6 -1
  54. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +8 -6
  55. package/lib/esm/common/telemetry/loggers/consoleLogger.js +6 -5
  56. package/lib/esm/common/utils.js +53 -0
  57. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +14 -0
  58. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +21 -6
  59. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +0 -1
  60. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +9 -3
  61. package/lib/esm/components/headerstateful/HeaderStateful.js +4 -3
  62. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +34 -0
  63. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +14 -0
  64. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  65. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +29 -0
  66. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +59 -0
  67. package/lib/esm/components/livechatwidget/common/Deferred.js +33 -0
  68. package/lib/esm/components/livechatwidget/common/authHelper.js +39 -0
  69. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -2
  70. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +8 -0
  71. package/lib/esm/components/livechatwidget/common/createMarkdown.js +31 -30
  72. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +14 -15
  73. package/lib/esm/components/livechatwidget/common/endChat.js +61 -17
  74. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +23 -5
  75. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +56 -37
  76. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +0 -4
  77. package/lib/esm/components/livechatwidget/common/shareObservable.js +38 -0
  78. package/lib/esm/components/livechatwidget/common/startChat.js +165 -75
  79. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +248 -96
  80. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +7 -11
  81. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +17 -1
  82. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +82 -0
  83. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  84. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  85. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +2 -0
  86. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  87. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  88. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
  89. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +16 -2
  90. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  91. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +94 -0
  92. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +107 -0
  93. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +1 -0
  94. package/lib/esm/contexts/common/ConversationState.js +3 -2
  95. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +3 -0
  96. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +3 -2
  97. package/lib/esm/contexts/createReducer.js +17 -0
  98. package/lib/esm/controller/componentController.js +3 -3
  99. package/lib/esm/plugins/newMessageEventHandler.js +10 -12
  100. package/lib/types/common/Constants.d.ts +9 -1
  101. package/lib/types/common/interfaces/IContextDataStore.d.ts +1 -1
  102. package/lib/types/common/telemetry/TelemetryConstants.d.ts +25 -5
  103. package/lib/types/common/telemetry/TelemetryHelper.d.ts +1 -0
  104. package/lib/types/common/telemetry/definitions/Payload.d.ts +12 -9
  105. package/lib/types/common/utils.d.ts +7 -1
  106. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  107. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  108. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  109. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  110. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  111. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  112. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  113. package/lib/types/components/livechatwidget/common/authHelper.d.ts +4 -0
  114. package/lib/types/components/livechatwidget/common/endChat.d.ts +1 -1
  115. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -4
  116. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  117. package/lib/types/components/livechatwidget/common/startChat.d.ts +4 -2
  118. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +1 -0
  119. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +1 -0
  120. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  121. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  122. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  123. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  124. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  125. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  126. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  127. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  128. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  129. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  130. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  131. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +2 -1
  132. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +4 -1
  133. package/package.json +4 -3
@@ -0,0 +1,59 @@
1
+ function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
2
+
3
+ import { DefaultActivitySubscriber } from "./ActivitySubscriber/DefaultActivitySubscriber";
4
+ import { shareObservable } from "./shareObservable";
5
+ export class ChatAdapterShim {
6
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
7
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
8
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
9
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
10
+ constructor(chatAdapter) {
11
+ _defineProperty(this, "chatAdapter", void 0);
12
+
13
+ _defineProperty(this, "activityObserver", void 0);
14
+
15
+ _defineProperty(this, "subscribers", void 0);
16
+
17
+ this.subscribers = [];
18
+ this.chatAdapter = { ...chatAdapter,
19
+ activity$: shareObservable( // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ new window.Observable(observer => {
21
+ this.activityObserver = observer; // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+
23
+ const abortController = new window.AbortController();
24
+
25
+ (async () => {
26
+ try {
27
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
28
+ for await (let activity of chatAdapter.activities({
29
+ signal: abortController.signal
30
+ })) {
31
+ for (const subscriber of [...this.subscribers, new DefaultActivitySubscriber()]) {
32
+ subscriber.observer = this.activityObserver;
33
+ activity = await subscriber.next(activity);
34
+
35
+ if (!activity) {
36
+ break;
37
+ }
38
+ }
39
+ }
40
+
41
+ observer.complete();
42
+ } catch (error) {
43
+ observer.error(error);
44
+ }
45
+ })();
46
+
47
+ return () => {
48
+ abortController.abort();
49
+ };
50
+ }))
51
+ };
52
+ } // eslint-disable-next-line @typescript-eslint/no-explicit-any
53
+
54
+
55
+ addSubscriber(subscriber) {
56
+ this.subscribers.push(subscriber);
57
+ }
58
+
59
+ }
@@ -0,0 +1,33 @@
1
+ function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
2
+
3
+ export class Deferred {
4
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
+ constructor() {
6
+ _defineProperty(this, "_promise", void 0);
7
+
8
+ _defineProperty(this, "_resolve", void 0);
9
+
10
+ _defineProperty(this, "_reject", () => {
11
+ return;
12
+ });
13
+
14
+ _defineProperty(this, "resolve", value => {
15
+ this._resolve(value);
16
+ });
17
+
18
+ _defineProperty(this, "reject", value => {
19
+ this._reject(value);
20
+ });
21
+
22
+ this._promise = new Promise((resolve, reject) => {
23
+ this._resolve = resolve;
24
+ this._reject = reject;
25
+ });
26
+ } // eslint-disable-next-line @typescript-eslint/no-explicit-any
27
+
28
+
29
+ get promise() {
30
+ return this._promise;
31
+ }
32
+
33
+ }
@@ -0,0 +1,39 @@
1
+ import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
2
+ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
+ import { isNullOrEmptyString } from "../../../common/utils"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
4
+
5
+ const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
6
+ let authClientFunction = undefined;
7
+
8
+ if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
9
+ var _chatConfig$LiveChatC;
10
+
11
+ authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
12
+ }
13
+
14
+ if (getAuthToken && authClientFunction) {
15
+ TelemetryHelper.logActionEvent(LogLevel.INFO, {
16
+ Event: TelemetryEvent.GetAuthTokenCalled
17
+ });
18
+ const token = await getAuthToken(authClientFunction);
19
+
20
+ if (!isNullOrEmptyString(token)) {
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ chatSDK.setAuthTokenProvider(async () => {
23
+ return token;
24
+ });
25
+ } else {
26
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
27
+ Event: TelemetryEvent.ReceivedNullOrEmptyToken
28
+ });
29
+ }
30
+ }
31
+ }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
32
+
33
+
34
+ const removeAuthTokenProvider = chatSDK => {
35
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
36
+ chatSDK.authenticatedUserToken = null;
37
+ };
38
+
39
+ export { handleAuthentication, removeAuthTokenProvider };
@@ -1,7 +1,9 @@
1
1
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
2
2
  import { NotificationLevel } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationLevel";
3
3
  import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
4
- import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
4
+ import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
5
+ import { ChatAdapterShim } from "./ChatAdapterShim";
6
+ import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
7
 
6
8
  export const createAdapter = async chatSDK => {
7
9
  const chatAdapterOptionalParams = {
@@ -23,5 +25,13 @@ export const createAdapter = async chatSDK => {
23
25
  }
24
26
  }
25
27
  };
26
- return await chatSDK.createChatAdapter(chatAdapterOptionalParams);
28
+ let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams); //so far, there is no need to convert to the shim adapter when using visual tests
29
+
30
+ if (chatSDK.isMockModeOn !== true) {
31
+ adapter = new ChatAdapterShim(adapter);
32
+ adapter.addSubscriber(new PauseActivitySubscriber());
33
+ return adapter.chatAdapter;
34
+ }
35
+
36
+ return adapter;
27
37
  };
@@ -2,6 +2,8 @@ import { Constants } from "../../../common/Constants";
2
2
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
3
3
  import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
4
4
  import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
5
+ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
6
+ import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
5
7
 
6
8
  const isInternetConnected = async () => {
7
9
  try {
@@ -18,8 +20,14 @@ export const createInternetConnectionChangeHandler = async () => {
18
20
  const connected = await isInternetConnected();
19
21
 
20
22
  if (!connected) {
23
+ TelemetryHelper.logActionEvent(LogLevel.WARN, {
24
+ Event: TelemetryEvent.NetworkDisconnected
25
+ });
21
26
  NotificationHandler.notifyError(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION);
22
27
  } else {
28
+ TelemetryHelper.logActionEvent(LogLevel.WARN, {
29
+ Event: TelemetryEvent.NetworkReconnected
30
+ });
23
31
  NotificationHandler.notifySuccess(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
24
32
  }
25
33
  }; // Checking connection status on online & offline events due to possible false positives
@@ -13,26 +13,40 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
13
13
  breaks: !disableNewLineMarkdownSupport
14
14
  }); // ToDo: Commenting below usage of plugin until deferred bug is resolved: https://github.com/mayashavin/markdown-it-slack/issues/1
15
15
  // markdown.use(MarkdownSlack);
16
- // Markdown override for open link in new tab
17
- // eslint-disable-next-line @typescript-eslint/no-explicit-any, quotes
16
+ } else {
17
+ markdown = new MarkdownIt(Constants.Zero, {
18
+ html: true,
19
+ linkify: true,
20
+ breaks: !disableNewLineMarkdownSupport
21
+ });
22
+ markdown.enable(["entity", // Rule to process html entity - {, ¯, "
23
+ "linkify", // Rule to replace link-like texts with link nodes
24
+ "html_block", // Rule to process html blocks and paragraphs
25
+ "html_inline", // Rule to process html tags
26
+ "newline" // Rule to proceess '\n'
27
+ ]);
28
+ } // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
29
 
19
- markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
20
- const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
21
30
 
22
- const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
31
+ markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
32
+ const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
23
33
 
24
- if (~targetAttrIndex) {
25
- tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
26
- } else {
27
- tokens[idx].attrPush([Constants.Target, Constants.Blank]);
28
- }
34
+ const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
35
+
36
+ if (~targetAttrIndex) {
37
+ tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
38
+ } else {
39
+ tokens[idx].attrPush([Constants.Target, Constants.Blank]);
40
+ }
41
+
42
+ const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
29
43
 
30
- const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
44
+ if (~relAttrIndex) {
45
+ tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
46
+ } else {
47
+ tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
31
48
 
32
- if (~relAttrIndex) {
33
- tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
34
- } else {
35
- tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
49
+ if (!disableMarkdownMessageFormatting) {
36
50
  tokens[idx].attrPush([Constants.Title, defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT]); // eslint-disable-next-line quotes
37
51
 
38
52
  const iconTokens = markdown.parseInline(`![${defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT}](${TRANSPARENT_GIF})`, env)[0].children;
@@ -42,20 +56,7 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
42
56
  tokens.splice(idx + 2, 0, ...iconTokens);
43
57
  }
44
58
  }
45
- });
46
- } else {
47
- markdown = new MarkdownIt(Constants.Zero, {
48
- html: true,
49
- linkify: true,
50
- breaks: !disableNewLineMarkdownSupport
51
- });
52
- markdown.enable(["entity", // Rule to process html entity - {, ¯, "
53
- "linkify", // Rule to replace link-like texts with link nodes
54
- "html_block", // Rule to process html blocks and paragraphs
55
- "html_inline", // Rule to process html tags
56
- "newline" // Rule to proceess '\n'
57
- ]);
58
- }
59
-
59
+ }
60
+ });
60
61
  return markdown;
61
62
  };
@@ -253,18 +253,6 @@ export const dummyDefaultProps = {
253
253
  width: "50px",
254
254
  fontSize: "18px"
255
255
  },
256
- currentCallTimerStyleProps: {
257
- borderRadius: "2px",
258
- margin: "1px",
259
- color: "#FFFFFF",
260
- paddingTop: "18px",
261
- fontSize: 12,
262
- fontFamily: "Segoe UI, Arial, sans-serif",
263
- backgroundColor: "darkgrey",
264
- height: "45px",
265
- width: "50px",
266
- textAlign: "center"
267
- },
268
256
  videoTileStyleProps: {
269
257
  width: "100%",
270
258
  marginLeft: "auto",
@@ -328,7 +316,10 @@ export const dummyDefaultProps = {
328
316
  hideChatTextContainer: false,
329
317
  hideChatSubtitle: false,
330
318
  hideChatTitle: false,
331
- hideNotificationBubble: true
319
+ hideNotificationBubble: true,
320
+ unreadMessageString: "new messages",
321
+ largeUnreadMessageString: "99+",
322
+ ariaLabelUnreadMessageString: "you have new messages"
332
323
  },
333
324
  styleProps: {
334
325
  generalStyleProps: {
@@ -1423,7 +1414,6 @@ export const dummyDefaultProps = {
1423
1414
  startNewChatButtonClassName: undefined
1424
1415
  }
1425
1416
  },
1426
- authClientFunction: undefined,
1427
1417
  isReconnectEnabled: undefined,
1428
1418
  reconnectId: undefined,
1429
1419
  redirectInSameWindow: undefined
@@ -1688,7 +1678,16 @@ export const dummyDefaultProps = {
1688
1678
  MIDDLEWARE_MESSAGE_RETRY: "Retry",
1689
1679
  PRECHAT_REQUIRED_FIELD_MISSING_MESSAGE: "{0} field is required",
1690
1680
  MARKDOWN_EXTERNAL_LINK_ALT: "Opens in a new window; external."
1681
+ },
1682
+ botMagicCode: {
1683
+ disabled: false,
1684
+ fwdUrl: ""
1685
+ },
1686
+ adaptiveCardStyles: {
1687
+ background: "white",
1688
+ color: "black"
1691
1689
  }
1692
1690
  },
1693
- telemetryConfig: undefined
1691
+ telemetryConfig: undefined,
1692
+ getAuthToken: undefined
1694
1693
  };
@@ -7,21 +7,38 @@ import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontro
7
7
  import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
8
8
  import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostChatSurveyMode";
9
9
  import { Constants } from "../../../common/Constants";
10
+ import { addDelayInMs, getWidgetEndChatEventName } from "../../../common/utils"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
10
11
 
11
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
12
12
  const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state) => {
13
- var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4;
13
+ var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _conversationDetails;
14
14
 
15
15
  const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
16
- const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
17
- const conversationDetails = await chatSDK.getConversationDetails();
16
+ const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode; // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
17
 
19
- if (isPostChatEnabled === "true" && (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.canRenderPostChat) === Constants.truePascal) {
18
+ let conversationDetails = undefined;
19
+
20
+ try {
21
+ conversationDetails = await chatSDK.getConversationDetails();
22
+ } catch (erorr) {
23
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
24
+ Event: TelemetryEvent.GetConversationDetailsException,
25
+ ExceptionDetails: {
26
+ exception: `Failed to get conversation details: ${erorr}`
27
+ }
28
+ });
29
+ }
30
+
31
+ if (isPostChatEnabled === "true" && ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.canRenderPostChat) === Constants.truePascal) {
20
32
  const skipEndChatSDK = false;
21
33
  const skipCloseChat = true;
22
- await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat);
34
+ await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, false);
23
35
 
24
36
  if (postChatSurveyMode === PostChatSurveyMode.Embed) {
37
+ dispatch({
38
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
39
+ payload: ConversationState.PostchatLoading
40
+ });
41
+ await addDelayInMs(Constants.PostChatLoadingDurationInMs);
25
42
  const loadPostChatEvent = {
26
43
  eventName: BroadcastEvent.LoadPostChatSurvey
27
44
  };
@@ -32,13 +49,15 @@ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, disp
32
49
  payload: ConversationState.InActive
33
50
  });
34
51
  }
35
- } else {
36
- await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter);
52
+
53
+ return;
37
54
  }
55
+
56
+ await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
38
57
  }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
39
58
 
40
59
 
41
- const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat) => {
60
+ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => {
42
61
  if (!skipEndChatSDK) {
43
62
  try {
44
63
  TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -52,8 +71,23 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
52
71
  exception: ex
53
72
  }
54
73
  });
74
+ postMessageToOtherTab = false;
55
75
  }
56
- }
76
+ } // Need to clear these states immediately when chat ended from OC.
77
+
78
+
79
+ dispatch({
80
+ type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
81
+ payload: undefined
82
+ });
83
+ dispatch({
84
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
85
+ payload: undefined
86
+ });
87
+ dispatch({
88
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
89
+ payload: undefined
90
+ });
57
91
 
58
92
  if (!skipCloseChat) {
59
93
  try {
@@ -82,16 +116,26 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
82
116
  payload: null
83
117
  });
84
118
  dispatch({
85
- type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
86
- payload: undefined
119
+ type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
120
+ payload: 0
87
121
  });
88
122
  dispatch({
89
- type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
90
- payload: undefined
91
- });
92
- BroadcastService.postMessage({
93
- eventName: BroadcastEvent.EndChat
123
+ type: LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
124
+ payload: {
125
+ proactiveChatBodyTitle: "",
126
+ proactiveChatEnablePrechat: false,
127
+ proactiveChatInNewWindow: false
128
+ }
94
129
  });
130
+
131
+ if (postMessageToOtherTab) {
132
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps;
133
+
134
+ const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
135
+ BroadcastService.postMessage({
136
+ eventName: endChatEventName
137
+ });
138
+ }
95
139
  } catch (error) {
96
140
  TelemetryHelper.logActionEvent(LogLevel.ERROR, {
97
141
  Event: TelemetryEvent.CloseChatMethodException,
@@ -7,7 +7,7 @@ import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostC
7
7
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
8
8
  import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
9
9
  import attachmentProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware";
10
- import { changeLanguageCodeFormatForWebChat } from "../../../common/utils";
10
+ import { addDelayInMs, changeLanguageCodeFormatForWebChat } from "../../../common/utils";
11
11
  import channelDataMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware";
12
12
  import { createActivityMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware";
13
13
  import createAttachmentMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
@@ -26,10 +26,13 @@ import gifUploadMiddleware from "../../webchatcontainerstateful/webchatcontrolle
26
26
  import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware";
27
27
  import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
28
28
  import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
29
- import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
29
+ import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
30
+ import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
31
+ import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
32
+ import { Constants } from "../../../common/Constants"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
30
33
 
31
34
  export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatStyles) => {
32
- var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _state$domainStates$l8, _state$domainStates$l9, _props$webChatContain7, _props$webChatContain8, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain9, _props$webChatContain10, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain11, _props$webChatContain12, _defaultWebChatContai, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain17, _props$webChatContain18, _defaultWebChatContai2, _props$webChatContain19, _props$webChatContain20, _defaultWebChatContai3, _props$webChatContain21;
35
+ var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _state$domainStates$l8, _state$domainStates$l9, _props$webChatContain7, _props$webChatContain8, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain9, _props$webChatContain10, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain11, _props$webChatContain12, _defaultWebChatContai, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain17, _props$webChatContain18, _defaultWebChatContai2, _props$webChatContain19, _props$webChatContain20, _defaultWebChatContai3, _props$webChatContain21, _props$webChatContain22;
33
36
 
34
37
  const localizedTexts = { ...defaultMiddlewareLocalizedTexts,
35
38
  ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.localizedTexts)
@@ -63,6 +66,12 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
63
66
 
64
67
  if (isPostChatEnabled === "true") {
65
68
  if (postChatSurveyMode === PostChatSurveyMode.Embed) {
69
+ WebChatStoreLoader.store = null;
70
+ dispatch({
71
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
72
+ payload: ConversationState.PostchatLoading
73
+ });
74
+ await addDelayInMs(Constants.PostChatLoadingDurationInMs);
66
75
  const loadPostChatEvent = {
67
76
  eventName: BroadcastEvent.LoadPostChatSurvey
68
77
  };
@@ -74,6 +83,10 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
74
83
  });
75
84
  }
76
85
  } else {
86
+ dispatch({
87
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
88
+ payload: ConversationState.InActive
89
+ });
77
90
  dispatch({
78
91
  type: LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT,
79
92
  payload: true
@@ -84,10 +97,14 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
84
97
  type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
85
98
  payload: undefined
86
99
  });
100
+ dispatch({
101
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
102
+ payload: undefined
103
+ });
87
104
  };
88
105
 
89
106
  webChatStore = createStore({}, //initial state
90
- preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l5 = state.domainStates.liveChatConfig) === null || _state$domainStates$l5 === void 0 ? void 0 : _state$domainStates$l5.allowedFileExtensions, (_state$domainStates$l6 = state.domainStates.liveChatConfig) === null || _state$domainStates$l6 === void 0 ? void 0 : _state$domainStates$l6.maxUploadFileSize, localizedTexts), channelDataMiddleware, createConversationEndMiddleware(conversationEndCallback), createDataMaskingMiddleware((_state$domainStates$l7 = state.domainStates.liveChatConfig) === null || _state$domainStates$l7 === void 0 ? void 0 : _state$domainStates$l7.DataMaskingInfo), gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware, createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, // eslint-disable-next-line @typescript-eslint/no-explicit-any
107
+ preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l5 = state.domainStates.liveChatConfig) === null || _state$domainStates$l5 === void 0 ? void 0 : _state$domainStates$l5.allowedFileExtensions, (_state$domainStates$l6 = state.domainStates.liveChatConfig) === null || _state$domainStates$l6 === void 0 ? void 0 : _state$domainStates$l6.maxUploadFileSize, localizedTexts), channelDataMiddleware, createConversationEndMiddleware(conversationEndCallback), createDataMaskingMiddleware((_state$domainStates$l7 = state.domainStates.liveChatConfig) === null || _state$domainStates$l7 === void 0 ? void 0 : _state$domainStates$l7.DataMaskingInfo), createMessageTimeStampMiddleware, gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware, createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, // eslint-disable-next-line @typescript-eslint/no-explicit-any
91
108
  ...(((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.storeMiddlewares) ?? []));
92
109
  WebChatStoreLoader.store = webChatStore;
93
110
  } // Initialize the remaining Web Chat props
@@ -105,7 +122,8 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
105
122
  groupActivitiesMiddleware: (_props$webChatContain17 = props.webChatContainerProps) !== null && _props$webChatContain17 !== void 0 && (_props$webChatContain18 = _props$webChatContain17.renderingMiddlewareProps) !== null && _props$webChatContain18 !== void 0 && _props$webChatContain18.disableGroupActivitiesMiddleware ? undefined : (_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.groupActivitiesMiddleware,
106
123
  typingIndicatorMiddleware: (_props$webChatContain19 = props.webChatContainerProps) !== null && _props$webChatContain19 !== void 0 && (_props$webChatContain20 = _props$webChatContain19.renderingMiddlewareProps) !== null && _props$webChatContain20 !== void 0 && _props$webChatContain20.disableTypingIndicatorMiddleware ? undefined : (_defaultWebChatContai3 = defaultWebChatContainerStatefulProps.webChatProps) === null || _defaultWebChatContai3 === void 0 ? void 0 : _defaultWebChatContai3.typingIndicatorMiddleware,
107
124
  onTelemetry: createWebChatTelemetry(),
108
- ...((_props$webChatContain21 = props.webChatContainerProps) === null || _props$webChatContain21 === void 0 ? void 0 : _props$webChatContain21.webChatProps)
125
+ cardActionMiddleware: createCardActionMiddleware(((_props$webChatContain21 = props.webChatContainerProps) === null || _props$webChatContain21 === void 0 ? void 0 : _props$webChatContain21.botMagicCode) || undefined),
126
+ ...((_props$webChatContain22 = props.webChatContainerProps) === null || _props$webChatContain22 === void 0 ? void 0 : _props$webChatContain22.webChatProps)
109
127
  };
110
128
  return webChatProps;
111
129
  };