@microsoft/omnichannel-chat-widget 0.1.0-main.df02f14 → 0.1.0-main.df142b8

package/lib/esm/common/storage/default/defaultInMemoryDataStore.js

@@ -0,0 +1,70 @@
+import { LogLevel, TelemetryEvent } from "../../telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../telemetry/TelemetryHelper";
+import { defaultCacheManager } from "./defaultCacheManager";
+export const defaultInitializeInMemoryDataStore = widgetId => {
+  try {
+    localStorage;
+  } catch (error) {
+    // Register below events when localStorage is not accessible
+    // Listening to event raised from client browser
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    window.addEventListener("message", function (e) {
+      try {
+        if (e.data.key) {
+          const browserData = e.data;
+          if (defaultCacheManager.InternalCache[browserData.key]) {
+            delete defaultCacheManager.InternalCache[browserData.key];
+          }
+          defaultCacheManager.InternalCache[browserData.key] = browserData.data;
+        }
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to register default in-memory cache."
+        });
+      }
+    });
+
+    // send cache initialize message to client
+    if (defaultCacheManager.InternalCache === undefined || {}) {
+      parent.postMessage({
+        data: "cacheinitialize",
+        widgetId: widgetId
+      }, "*");
+    }
+  }
+};
+export const inMemoryDataStore = () => {
+  const dataStoreProvider = {
+    getData: key => {
+      if (defaultCacheManager.InternalCache && defaultCacheManager.InternalCache[key]) {
+        return defaultCacheManager.InternalCache[key];
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    setData: (key, data) => {
+      try {
+        defaultCacheManager.InternalCache[key] = data;
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to set data in default in-memory cache."
+        });
+      }
+    },
+    removeData: key => {
+      try {
+        defaultCacheManager.InternalCache[key] = {};
+      } catch (error) {
+        TelemetryHelper.logConfigDataEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to remove data from default in-memory cache."
+        });
+      }
+    }
+  };
+  return dataStoreProvider;
+};

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -1,5 +1,4 @@
 export let ScenarioType;
-
 (function (ScenarioType) {
   ScenarioType["CONFIG_VALIDATION"] = "LCW_ConfigValidationEvents";
   ScenarioType["LOAD"] = "LCW_LoadEvents";
@@ -12,18 +11,18 @@ export let ScenarioType;
   ScenarioType["UNDEFINED"] = "LCW_Undefined";
   ScenarioType["ACS_ADAPTER"] = "LCW_ACSAdapterEvents";
 })(ScenarioType || (ScenarioType = {}));
+export let LogLevel;
 
-export let LogLevel; // Events used in certain functionalities that are not being logged
-
+// Events used in certain functionalities that are not being logged
 (function (LogLevel) {
   LogLevel["INFO"] = "INFO";
   LogLevel["DEBUG"] = "DEBUG";
   LogLevel["WARN"] = "WARN";
   LogLevel["ERROR"] = "ERROR";
 })(LogLevel || (LogLevel = {}));
+export let BroadcastEvent;
 
-export let BroadcastEvent; // Events being logged
-
+// Events being logged
 (function (BroadcastEvent) {
   BroadcastEvent["LoadPostChatSurvey"] = "LoadPostChatSurvey";
   BroadcastEvent["ChatEnded"] = "ChatEnded";
@@ -37,9 +36,9 @@ export let BroadcastEvent; // Events being logged
   BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
   BroadcastEvent["NewMessageSent"] = "NewMessageSent";
   BroadcastEvent["NewMessageReceived"] = "NewMessageReceived";
+  BroadcastEvent["HistoryMessageReceived"] = "HistoryMessageReceived";
   BroadcastEvent["RedirectPageRequest"] = "RedirectPageRequest";
   BroadcastEvent["StartChat"] = "StartChat";
-  BroadcastEvent["StartChatSkippingChatButtonRendering"] = "StartChatSkippingChatButtonRendering";
   BroadcastEvent["StartUnauthenticatedReconnectChat"] = "StartUnauthenticatedReconnectChat";
   BroadcastEvent["InitiateEndChat"] = "InitiateEndChat";
   BroadcastEvent["SetCustomContext"] = "SetCustomContext";
@@ -49,10 +48,9 @@ export let BroadcastEvent; // Events being logged
   BroadcastEvent["CloseChat"] = "CloseChat";
   BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
   BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
+  BroadcastEvent["RaiseErrorEvent"] = "RaiseErrorEvent";
 })(BroadcastEvent || (BroadcastEvent = {}));
-
 export let TelemetryEvent;
-
 (function (TelemetryEvent) {
   TelemetryEvent["CallAdded"] = "CallAdded";
   TelemetryEvent["LocalVideoStreamAdded"] = "LocalVideoStreamAdded";
@@ -62,8 +60,8 @@ export let TelemetryEvent;
   TelemetryEvent["CallDisconnected"] = "CallDisconnected";
   TelemetryEvent["CallDisconnectedException"] = "CallDisconnectedException";
   TelemetryEvent["IncomingCallEnded"] = "incomingCallEnded";
-  TelemetryEvent["VoiceVideoInitialize"] = "VoiceVideoInitialize";
-  TelemetryEvent["VoiceVideoInitializeException"] = "VoiceVideoInitializeException";
+  TelemetryEvent["VoiceVideoSdkInitialize"] = "VoiceVideoSdkInitialize";
+  TelemetryEvent["VoiceVideoSdkInitializeException"] = "VoiceVideoSdkInitializeException";
   TelemetryEvent["VoiceVideoLoading"] = "VoiceVideoLoading";
   TelemetryEvent["VoiceVideoNotLoaded"] = "VoiceVideoNotLoaded";
   TelemetryEvent["VoiceVideoLoadingException"] = "VoiceVideoLoadingException";
@@ -89,9 +87,12 @@ export let TelemetryEvent;
   TelemetryEvent["PostChatContextCallSucceed"] = "PostChatContextCallSucceed";
   TelemetryEvent["PostChatContextCallFailed"] = "PostChatContextCallFailed";
   TelemetryEvent["ParseAdaptiveCardFailed"] = "ParseAdaptiveCardFailed";
+  TelemetryEvent["ClientDataStoreProviderFailed"] = "ClientDataStoreProviderFailed";
+  TelemetryEvent["InMemoryDataStoreFailed"] = "InMemoryDataStoreFailed";
   TelemetryEvent["WebChatLoaded"] = "WebChatLoaded";
   TelemetryEvent["LCWChatButtonClicked"] = "LCWChatButtonClicked";
   TelemetryEvent["LCWChatButtonShow"] = "LCWChatButtonShow";
+  TelemetryEvent["WidgetLoadStarted"] = "WidgetLoadStarted";
   TelemetryEvent["WidgetLoadComplete"] = "WidgetLoadComplete";
   TelemetryEvent["WidgetLoadFailed"] = "WidgetLoadFailed";
   TelemetryEvent["StartChatMethodException"] = "StartChatMethodException";
@@ -132,13 +133,18 @@ export let TelemetryEvent;
   TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
   TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
   TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
+  TelemetryEvent["GetAuthTokenFailed"] = "GetAuthTokenFailed";
   TelemetryEvent["ReceivedNullOrEmptyToken"] = "ReceivedNullOrEmptyToken";
+  TelemetryEvent["CustomerVoiceResponsePageLoaded"] = "CustomerVoiceResponsePageLoaded";
+  TelemetryEvent["CustomerVoiceFormResponseSubmitted"] = "CustomerVoiceFormResponseSubmitted";
+  TelemetryEvent["CustomerVoiceFormResponseError"] = "CustomerVoiceFormResponseError";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
   TelemetryEvent["QueuePositionMessageRecieved"] = "QueuePositionMessageRecieved";
   TelemetryEvent["AverageWaitTimeMessageRecieved"] = "AverageWaitTimeMessageRecieved";
   TelemetryEvent["DataMaskingRuleApplied"] = "DataMaskingRuleApplied";
+  TelemetryEvent["DataMaskingRuleApplyFailed"] = "DataMaskingRuleApplyFailed";
   TelemetryEvent["IC3ClientEvent"] = "IC3ClientEvent";
   TelemetryEvent["ConversationEndedThreadEventReceived"] = "ConversationEndedThreadEventReceived";
   TelemetryEvent["InvalidConfiguration"] = "InvalidConfiguration";
@@ -159,14 +165,18 @@ export let TelemetryEvent;
   TelemetryEvent["MessageSent"] = "MessageSent";
   TelemetryEvent["MessageReceived"] = "MessageReceived";
   TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
+  TelemetryEvent["NetworkDisconnected"] = "NetworkDisconnected";
+  TelemetryEvent["NetworkReconnected"] = "NetworkReconnected";
 })(TelemetryEvent || (TelemetryEvent = {}));
-
 export class TelemetryConstants {
   static map(eventTypeOrScenarioType) {
     switch (eventTypeOrScenarioType) {
       case TelemetryEvent.ParseAdaptiveCardFailed:
+      case TelemetryEvent.ReceivedNullOrEmptyToken:
+      case TelemetryEvent.GetAuthTokenCalled:
+      case TelemetryEvent.SuppressBotMagicCodeSucceeded:
+      case TelemetryEvent.SuppressBotMagicCodeFailed:
         return ScenarioType.CONFIG_VALIDATION;
-
       case TelemetryEvent.WebChatLoaded:
       case TelemetryEvent.WidgetLoadComplete:
       case TelemetryEvent.WidgetLoadFailed:
@@ -181,7 +191,6 @@ export class TelemetryConstants {
       case TelemetryEvent.ConfirmationPaneLoaded:
       case TelemetryEvent.ProactiveChatPaneLoaded:
         return ScenarioType.LOAD;
-
       case TelemetryEvent.PrechatSubmitted:
       case TelemetryEvent.LCWChatButtonClicked:
       case TelemetryEvent.ProactiveChatAccepted:
@@ -205,8 +214,14 @@ export class TelemetryConstants {
       case TelemetryEvent.MessageReceived:
       case TelemetryEvent.CustomContextReceived:
       case TelemetryEvent.BrowserUnloadEventStarted:
+      case TelemetryEvent.NetworkDisconnected:
+      case TelemetryEvent.NetworkReconnected:
+      case TelemetryEvent.AudioToggleButtonClicked:
+      case TelemetryEvent.EmailTranscriptCancelButtonClicked:
+      case TelemetryEvent.CustomerVoiceResponsePageLoaded:
+      case TelemetryEvent.CustomerVoiceFormResponseSubmitted:
+      case TelemetryEvent.CustomerVoiceFormResponseError:
         return ScenarioType.ACTIONS;
-
       case TelemetryEvent.StartChatSDKCall:
       case TelemetryEvent.StartChatEventRecevied:
       case TelemetryEvent.StartChatMethodException:
@@ -221,8 +236,8 @@ export class TelemetryConstants {
       case TelemetryEvent.EndChatSDKCallFailed:
       case TelemetryEvent.PostChatContextCallFailed:
       case TelemetryEvent.PostChatContextCallSucceed:
+      case TelemetryEvent.GetConversationDetailsException:
         return ScenarioType.SDK;
-
       case TelemetryEvent.VideoCallAcceptButtonClick:
       case TelemetryEvent.CallAdded:
       case TelemetryEvent.LocalVideoStreamAdded:
@@ -232,8 +247,8 @@ export class TelemetryConstants {
       case TelemetryEvent.CallDisconnected:
       case TelemetryEvent.CallDisconnectedException:
       case TelemetryEvent.IncomingCallEnded:
-      case TelemetryEvent.VoiceVideoInitialize:
-      case TelemetryEvent.VoiceVideoInitializeException:
+      case TelemetryEvent.VoiceVideoSdkInitialize:
+      case TelemetryEvent.VoiceVideoSdkInitializeException:
       case TelemetryEvent.VoiceVideoLoading:
       case TelemetryEvent.VoiceVideoNotLoaded:
       case TelemetryEvent.VoiceVideoLoadingException:
@@ -253,14 +268,11 @@ export class TelemetryConstants {
       case TelemetryEvent.CallingSDKLoadSuccess:
       case TelemetryEvent.CallingSDKLoadFailed:
         return ScenarioType.CALLING;
-
       default:
         return ScenarioType.ACTIONS;
     }
   }
-
   static mapEventToScenario(eventTypeOrScenarioType) {
     return TelemetryConstants.map(eventTypeOrScenarioType);
   }
-
 }

package/lib/esm/common/telemetry/TelemetryHelper.js

@@ -1,5 +1,4 @@
 function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
-
 import { ScenarioType, TelemetryEvent } from "./TelemetryConstants";
 import { newGuid } from "../utils";
 import { TelemetryManager } from "./TelemetryManager";
@@ -9,35 +8,27 @@ export class TelemetryHelper {
     switch (input.scenarioType) {
       case ScenarioType.LOAD:
         return TelemetryHelper.conformToLoadContract(level, input);
-
       case ScenarioType.IC3_CLIENT:
         return TelemetryHelper.conformToIC3ClientContract(level, input);
-
       case ScenarioType.WEBCHAT:
         return TelemetryHelper.conformToWebChatContract(level, input);
-
       case ScenarioType.OCCHATSDK:
         return TelemetryHelper.conformToOCChatSDKContract(level, input);
-
       case ScenarioType.ACTIONS:
         return TelemetryHelper.conformToActionsContract(level, input);
-
       case ScenarioType.CALLING:
         return TelemetryHelper.conformToCallingContract(level, input);
-
       case ScenarioType.ACS_ADAPTER:
         return TelemetryHelper.conformToACSAdapterContract(level, input);
-
       default:
       case ScenarioType.CONFIG_VALIDATION:
         return TelemetryHelper.conformToConfigValidationContract(level, input);
     }
   }
-
-  static populateBasicProperties(level, // eslint-disable-next-line @typescript-eslint/no-unused-vars
+  static populateBasicProperties(level,
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars
   telemetryData) {
     var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7;
-
     return {
       WidgetId: ((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.widgetId) ?? "",
       ChatId: ((_TelemetryManager$Int2 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.chatId) ?? "",
@@ -49,14 +40,12 @@ export class TelemetryHelper {
       LogLevel: level
     };
   }
-
   static populate(level, telemetryData, configure) {
     const base = TelemetryHelper.populateBasicProperties(level, telemetryData);
     const event = base;
     configure(event);
     return event;
   }
-
   static conformToActionsContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
@@ -64,9 +53,9 @@ export class TelemetryHelper {
       event.ActionType = payload.ActionType;
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Description = payload.Description;
     });
   }
-
   static conformToWebChatContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
@@ -78,12 +67,10 @@ export class TelemetryHelper {
       event.ExceptionDetails = JSON.stringify(payload.error);
     });
   }
-
   static conformToConfigValidationContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
       var _TelemetryManager$Int8, _TelemetryManager$Int9, _TelemetryManager$Int10;
-
       event.Event = payload.Event;
       event.RequestId = payload.RequestId;
       event.LCWVersion = (_TelemetryManager$Int8 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.environmentVersion;
@@ -92,14 +79,13 @@ export class TelemetryHelper {
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
       event.Language = ((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : _TelemetryManager$Int10.chatWidgetLocaleLCID) || "";
+      event.Description = payload.Data;
     });
   }
-
   static conformToLoadContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
       var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
-
       event.Event = payload.Event;
       event.ResourcePath = payload.ResourcePath;
       event.WidgetState = payload.WidgetState;
@@ -112,12 +98,10 @@ export class TelemetryHelper {
       event.OCChatComponentsVersion = ((_TelemetryManager$Int13 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.chatComponentVersion) ?? "";
     });
   }
-
   static conformToIC3ClientContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
       var _TelemetryManager$Int14;
-
       event.Event = payload.Event;
       event.IC3ClientVersion = (_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : _TelemetryManager$Int14.IC3ClientVersion;
       event.SubscriptionId = payload.SubscriptionId;
@@ -130,7 +114,6 @@ export class TelemetryHelper {
       event.Description = payload.Description;
     });
   }
-
   static conformToACSAdapterContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
@@ -144,7 +127,6 @@ export class TelemetryHelper {
       event.ExceptionDetails = payload.ExceptionDetails;
     });
   }
-
   static conformToCallingContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
@@ -155,7 +137,6 @@ export class TelemetryHelper {
       event.Description = payload.Description;
     });
   }
-
   static conformToOCChatSDKContract(level, input) {
     const payload = input.payload;
     return TelemetryHelper.populate(level, payload, event => {
@@ -167,15 +148,12 @@ export class TelemetryHelper {
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
     });
   }
-
   static addChatConfigDataToTelemetry(chatConfig, telemetryInternalData) {
     var _chatConfig$ChatWidge;
-
     const telemetryDataLocal = telemetryInternalData;
     telemetryDataLocal.chatWidgetLocaleLCID = (_chatConfig$ChatWidge = chatConfig.ChatWidgetLanguage) === null || _chatConfig$ChatWidge === void 0 ? void 0 : _chatConfig$ChatWidge.msdyn_localeid;
     return telemetryDataLocal;
   }
-
   static addWidgetDataToTelemetry(telemetryConfig, telemetryInternalData) {
     const telemetryDataLocal = telemetryInternalData;
     telemetryDataLocal.widgetId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.appId;
@@ -184,88 +162,81 @@ export class TelemetryHelper {
     telemetryDataLocal.lcwRuntimeId = newGuid();
     return telemetryDataLocal;
   }
-
   static addSessionDataToTelemetry(chatSession, telemetryInternalData) {
     var _chatSession$chatToke, _chatSession$chatToke2;
-
     const telemetryDataLocal = telemetryInternalData;
     telemetryDataLocal.chatId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke = chatSession.chatToken) === null || _chatSession$chatToke === void 0 ? void 0 : _chatSession$chatToke.chatId;
     telemetryDataLocal.currentRequestId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke2 = chatSession.chatToken) === null || _chatSession$chatToke2 === void 0 ? void 0 : _chatSession$chatToke2.requestId;
     return telemetryInternalData;
   }
-
   static addConversationDataToTelemetry(liveWorkItem, telemetryInternalData) {
     const telemetryDataLocal = telemetryInternalData;
     telemetryDataLocal.conversationId = liveWorkItem.conversationId;
     return telemetryDataLocal;
   }
-
 }
-
 _defineProperty(TelemetryHelper, "callId", void 0);
-
 _defineProperty(TelemetryHelper, "elapsedTime", void 0);
-
 _defineProperty(TelemetryHelper, "logCallingEvent", (logLevel, payload, callId) => {
   const telemetryEvent = {
     eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
     logLevel: logLevel,
-    payload: { ...payload,
+    payload: {
+      ...payload,
       CallId: callId
     }
   };
   BroadcastService.postMessage(telemetryEvent);
 });
-
 _defineProperty(TelemetryHelper, "logLoadingEvent", (logLevel, payload) => {
   const telemetryEvent = {
     eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
     logLevel: logLevel,
-    payload: { ...payload
+    payload: {
+      ...payload
     }
   };
   BroadcastService.postMessage(telemetryEvent);
 });
-
 _defineProperty(TelemetryHelper, "logActionEvent", (logLevel, payload) => {
   const telemetryEvent = {
     eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
     logLevel: logLevel,
-    payload: { ...payload
+    payload: {
+      ...payload
     }
   };
   BroadcastService.postMessage(telemetryEvent);
 });
-
 _defineProperty(TelemetryHelper, "logSDKEvent", (logLevel, payload) => {
   var _TelemetryManager$Int15;
-
   const telemetryEvent = {
     eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
     logLevel: logLevel,
-    payload: { ...payload,
+    payload: {
+      ...payload,
       TransactionId: newGuid(),
       RequestId: (_TelemetryManager$Int15 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.currentRequestId
     }
   };
   BroadcastService.postMessage(telemetryEvent);
 });
-
 _defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
   const telemetryEvent = {
     eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
     logLevel: logLevel,
-    payload: { ...payload
+    payload: {
+      ...payload
     }
   };
   BroadcastService.postMessage(telemetryEvent);
 });
-
 _defineProperty(TelemetryHelper, "logWebChatEvent", (logLevel, payload) => {
   const telemetryEvent = {
     eventName: TelemetryEvent.WebChatEvent,
     logLevel: logLevel,
-    payload: { ...payload,
+    payload: {
+      ...payload,
       type: TelemetryEvent.WebChatEvent,
       scenarioType: ScenarioType.WEBCHAT
     }

package/lib/esm/common/telemetry/TelemetryManager.js

@@ -1,5 +1,4 @@
 function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
-
 import { LogLevel, ScenarioType, TelemetryConstants, TelemetryEvent } from "./TelemetryConstants";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ariaTelemetryLogger } from "./loggers/ariaTelemetryLogger";
@@ -7,17 +6,11 @@ import { consoleLogger } from "./loggers/consoleLogger";
 import { defaultAriaConfig } from "./defaultConfigs/defaultAriaConfig";
 import { TelemetryHelper } from "./TelemetryHelper";
 export class TelemetryTimers {}
-
 _defineProperty(TelemetryTimers, "LcwLoadToChatButtonTimer", void 0);
-
 _defineProperty(TelemetryTimers, "ProactiveChatScreenTimer", void 0);
-
 _defineProperty(TelemetryTimers, "WidgetLoadTimer", void 0);
-
 export class TelemetryManager {}
-
 _defineProperty(TelemetryManager, "InternalTelemetryData", void 0);
-
 const loggers = [];
 export const disposeLoggers = () => {
   loggers.map(logger => {
@@ -27,7 +20,6 @@ export const disposeLoggers = () => {
 export const RegisterLoggers = () => {
   const registerLoggers = () => {
     var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
-
     if (((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.disableConsoleLog) === false || ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.telemetryDisabled) === false) {
       BroadcastService.getAnyMessage().subscribe(event => {
         if (event.payload && event.eventName in TelemetryEvent) {
@@ -35,22 +27,16 @@ export const RegisterLoggers = () => {
         }
       });
     }
-
     if (((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.disableConsoleLog) === false) {
       loggers.push(consoleLogger());
     }
-
     if (((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.telemetryDisabled) === false) {
       var _TelemetryManager$Int9, _TelemetryManager$Int18, _TelemetryManager$Int19;
-
       if ((_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int9 !== void 0 && _TelemetryManager$Int9.ariaConfig) {
         var _TelemetryManager$Int10, _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14, _TelemetryManager$Int15, _TelemetryManager$Int16, _TelemetryManager$Int17;
-
         loggers.push(ariaTelemetryLogger(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? defaultAriaConfig.ariaTelemetryKey, ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? defaultAriaConfig.disableCookieUsage, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? defaultAriaConfig.collectorUriForTelemetry, ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? defaultAriaConfig.ariaTelemetryApplicationName));
       }
-
       const customLoggers = (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : (_TelemetryManager$Int19 = _TelemetryManager$Int18.telemetryConfig) === null || _TelemetryManager$Int19 === void 0 ? void 0 : _TelemetryManager$Int19.telemetryLoggers;
-
       if (customLoggers) {
         customLoggers.map(logger => {
           loggers.push(logger);
@@ -58,7 +44,6 @@ export const RegisterLoggers = () => {
       }
     }
   };
-
   const parseInput = function (payload) {
     let scenarioType = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : ScenarioType.UNDEFINED;
     return {
@@ -66,11 +51,9 @@ export const RegisterLoggers = () => {
       payload: payload
     };
   };
-
   const logTelemetry = telemetryEvent => {
     loggers.map(logger => {
       var _payload;
-
       const logLevel = telemetryEvent.logLevel ?? LogLevel.INFO;
       const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? ScenarioType.UNDEFINED;
       const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
@@ -80,6 +63,5 @@ export const RegisterLoggers = () => {
       logger.log(logLevel, telemetryInput);
     });
   };
-
   return registerLoggers();
 };

package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js

@@ -1,40 +1,32 @@
 import { getDomain, isNullOrEmptyString, isNullOrUndefined } from "../../utils";
-import AWTEventProperties from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTEventProperties";
-import AWTLogManager from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTLogManager";
-import { AWTPiiKind } from "@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums";
+import { AWTLogManager } from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AriaSDK";
+import { AWTCustomerContentKind, AWTPiiKind, AWTPropertyType } from "@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums";
 import { Constants, AriaTelemetryConstants, EnvironmentVersion } from "../../Constants";
 import { TelemetryManager } from "../TelemetryManager";
 export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUriForTelemetry, ariaTelemetryApplicationName) => {
   let _logger;
-
   const logger = () => {
     if (isNullOrUndefined(_logger) && !isNullOrEmptyString(ariaTelemetryKey)) {
       const configuration = {
         disableCookiesUsage: disabledCookieUsage
       };
-
       if (!isNullOrEmptyString(collectiorUriForTelemetry)) {
         configuration.collectorUri = collectiorUriForTelemetry;
       } else {
         if (TelemetryManager.InternalTelemetryData.environmentVersion == EnvironmentVersion.prod) {
           var _TelemetryManager$Int;
-
           const orgUrl = (_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.orgUrl;
-
           if (!isNullOrUndefined(orgUrl)) {
             // If the given org is a Production EU org, modify the Aria collector uri
             const region = getDomain(orgUrl);
-
             if (region === AriaTelemetryConstants.EU) {
               configuration.collectorUri = AriaTelemetryConstants.EUROPE_ENDPOINT;
             }
           }
         }
       }
-
       try {
         _logger = AWTLogManager.initialize(ariaTelemetryKey, configuration);
-
         if (_logger === undefined) {
           _logger = AWTLogManager.getLogger(ariaTelemetryKey);
         }
@@ -42,27 +34,39 @@ export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, colle
         console.log(error);
       }
     }
-
     return _logger;
   };
-
   const ariaLogger = {
     log: (logLevel, telemetryInput) => {
       try {
-        let property;
-        const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo;
-        const eventProperties = new AWTEventProperties();
-        eventProperties.setName(telemetryInput.scenarioType);
-
+        var _telemetryInput$telem;
+        const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : (_telemetryInput$telem = telemetryInput.telemetryInfo) === null || _telemetryInput$telem === void 0 ? void 0 : _telemetryInput$telem.telemetryInfo;
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        const eventProperties = {
+          name: telemetryInput.scenarioType,
+          properties: {}
+        };
         if (telemetryInfo) {
-          for (const key of Object.keys(telemetryInfo)) {
-            property = typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key];
-            eventProperties.setProperty(key, property);
-          }
-
-          eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, Constants.LiveChatWidget, AWTPiiKind.GenericData);
+          // eslint-disable-next-line @typescript-eslint/no-unused-vars
+          Object.keys(telemetryInfo).forEach((key, index) => {
+            if (!isNullOrUndefined(telemetryInfo[key]) && !isNullOrEmptyString(telemetryInfo[key])) {
+              const property = {
+                value: typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key],
+                type: typeof telemetryInfo[key] === "number" ? AWTPropertyType.Double : AWTPropertyType.String,
+                pii: AWTPiiKind.NotSet,
+                cc: AWTCustomerContentKind.NotSet
+              };
+              eventProperties.properties[key] = property;
+            }
+          });
+          const nameProperty = {
+            value: Constants.LiveChatWidget,
+            type: AWTPropertyType.String,
+            pii: AWTPiiKind.GenericData,
+            cc: AWTCustomerContentKind.NotSet
+          };
+          eventProperties.properties[ariaTelemetryApplicationName] = nameProperty;
         }
-
         logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
       } catch (error) {
         console.error("Error in logging telemetry to Aria logger:" + error);