@microsoft/omnichannel-chat-widget 0.1.0-main.d5846c0 → 0.1.0-main.d5a92f2
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/README.md +32 -0
- package/lib/cjs/assets/Icons.js +4 -2
- package/lib/cjs/common/Constants.js +28 -161
- package/lib/cjs/common/KeyCodes.js +3 -4
- package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
- package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
- package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
- package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
- package/lib/cjs/common/telemetry/TelemetryConstants.js +44 -27
- package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -58
- package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
- package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
- package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
- package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
- package/lib/cjs/common/utils.js +65 -93
- package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
- package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +14 -26
- package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
- package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +7 -32
- package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
- package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
- package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
- package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
- package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
- package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +14 -43
- package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
- package/lib/cjs/components/headerstateful/HeaderStateful.js +17 -31
- package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
- package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +39 -0
- package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +20 -0
- package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
- package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +34 -0
- package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +64 -0
- package/lib/cjs/components/livechatwidget/common/Deferred.js +37 -0
- package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
- package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
- package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
- package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
- package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -43
- package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
- package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +70 -40
- package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
- package/lib/cjs/components/livechatwidget/common/endChat.js +95 -48
- package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
- package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
- package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
- package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +32 -53
- package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +78 -128
- package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
- package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -15
- package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
- package/lib/cjs/components/livechatwidget/common/startChat.js +219 -122
- package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
- package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
- package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
- package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +309 -216
- package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
- package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
- package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
- package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
- package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
- package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
- package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
- package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
- package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
- package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -42
- package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +3 -33
- package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
- package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
- package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
- package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
- package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
- package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
- package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +6 -17
- package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
- package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
- package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
- package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
- package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +12 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -37
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
- package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
- package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
- package/lib/cjs/contexts/ChatContextStore.js +0 -2
- package/lib/cjs/contexts/ChatSDKStore.js +0 -2
- package/lib/cjs/contexts/common/ConversationState.js +3 -3
- package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -26
- package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +13 -13
- package/lib/cjs/contexts/createReducer.js +164 -102
- package/lib/cjs/controller/componentController.js +4 -33
- package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
- package/lib/cjs/hooks/useChatContextStore.js +0 -6
- package/lib/cjs/hooks/useChatSDKStore.js +0 -6
- package/lib/cjs/index.js +0 -5
- package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
- package/lib/esm/assets/Icons.js +2 -1
- package/lib/esm/common/Constants.js +25 -148
- package/lib/esm/common/KeyCodes.js +3 -3
- package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
- package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
- package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
- package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
- package/lib/esm/common/telemetry/TelemetryConstants.js +48 -24
- package/lib/esm/common/telemetry/TelemetryHelper.js +19 -46
- package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
- package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
- package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
- package/lib/esm/common/utils.js +60 -50
- package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
- package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +16 -12
- package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
- package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -13
- package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
- package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
- package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
- package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +14 -36
- package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
- package/lib/esm/components/headerstateful/HeaderStateful.js +17 -16
- package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
- package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +32 -0
- package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +13 -0
- package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
- package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +27 -0
- package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +57 -0
- package/lib/esm/components/livechatwidget/common/Deferred.js +30 -0
- package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
- package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
- package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
- package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
- package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
- package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
- package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +72 -27
- package/lib/esm/components/livechatwidget/common/endChat.js +97 -32
- package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
- package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
- package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
- package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +35 -22
- package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +78 -110
- package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
- package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -7
- package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
- package/lib/esm/components/livechatwidget/common/startChat.js +219 -100
- package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
- package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
- package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +314 -160
- package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
- package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
- package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
- package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
- package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
- package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
- package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
- package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
- package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
- package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +13 -26
- package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +5 -9
- package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
- package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
- package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
- package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
- package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
- package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
- package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +6 -13
- package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
- package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
- package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
- package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
- package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -22
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
- package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
- package/lib/esm/contexts/ChatAdapterStore.js +2 -1
- package/lib/esm/contexts/ChatContextStore.js +2 -1
- package/lib/esm/contexts/ChatSDKStore.js +2 -1
- package/lib/esm/contexts/common/ConversationState.js +3 -3
- package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -26
- package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +13 -9
- package/lib/esm/contexts/createReducer.js +164 -99
- package/lib/esm/controller/componentController.js +5 -4
- package/lib/esm/hooks/useChatAdapterStore.js +0 -4
- package/lib/esm/hooks/useChatContextStore.js +0 -4
- package/lib/esm/hooks/useChatSDKStore.js +0 -4
- package/lib/esm/plugins/newMessageEventHandler.js +15 -26
- package/lib/types/assets/Icons.d.ts +1 -0
- package/lib/types/common/Constants.d.ts +20 -0
- package/lib/types/common/interfaces/IContextDataStore.d.ts +1 -1
- package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
- package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
- package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
- package/lib/types/common/telemetry/TelemetryConstants.d.ts +31 -9
- package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
- package/lib/types/common/utils.d.ts +7 -3
- package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
- package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
- package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
- package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
- package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
- package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
- package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
- package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
- package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
- package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -7
- package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
- package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
- package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
- package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +5 -2
- package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
- package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
- package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
- package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
- package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
- package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -2
- package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
- package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
- package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
- package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
- package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
- package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
- package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
- package/lib/types/contexts/common/ConversationState.d.ts +3 -2
- package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +5 -3
- package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -25
- package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
- package/package.json +5 -4
|
@@ -1,7 +1,6 @@
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1
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-
import { ChatSDKError } from "../../../common/Constants";
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1
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import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
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2
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import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
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3
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import { ConversationState } from "../../../contexts/common/ConversationState";
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import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
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import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
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import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
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import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
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@@ -9,75 +8,102 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
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import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
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import { createAdapter } from "./createAdapter";
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10
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import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
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import { createTimer,
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import { getReconnectIdForAuthenticatedChat, handleRedirectUnauthenticatedReconnectChat } from "./reconnectChatHelper";
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11
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import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
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12
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import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
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import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
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import { BroadcastService } from "@microsoft/omnichannel-chat-components";
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import { BroadcastService } from "@microsoft/omnichannel-chat-components";
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import { ActivityStreamHandler } from "./ActivityStreamHandler";
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import { getAuthClientFunction, handleAuthentication } from "./authHelper";
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import { handleChatReconnect } from "./reconnectChatHelper";
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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let optionalParams = {};
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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let widgetInstanceId;
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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25
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const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
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var _props$
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var _props$controlProps;
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optionalParams = {}; //Resetting to ensure no stale values
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widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
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// Can connect to existing chat session
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if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
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return;
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}
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}
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await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
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// If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
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if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
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return;
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}
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40
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31
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32
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-
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33
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-
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34
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-
const parseToJson = false;
|
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35
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-
const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
|
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36
|
-
const showPrechat = state.appStates.conversationState === ConversationState.ProactiveChat ? preChatSurveyResponse && state.appStates.proactiveChatStates.proactiveChatEnablePrechat : preChatSurveyResponse; // Getting reconnectId for authenticated chat
|
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+
// Setting Proactive chat settings
|
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+
const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
|
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+
const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
|
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44
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38
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-
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45
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//Setting PreChat and intiate chat
|
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setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
|
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};
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48
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41
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42
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47
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});
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-
} else if (showPrechat) {
|
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dispatch({
|
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type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
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payload: preChatSurveyResponse
|
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});
|
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54
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dispatch({
|
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55
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type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
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56
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-
payload: ConversationState.Prechat
|
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57
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-
});
|
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58
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-
setCustomContextParams(props, state);
|
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59
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-
} else {
|
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60
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-
dispatch({
|
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61
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-
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
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62
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-
payload: ConversationState.Loading
|
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63
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-
});
|
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64
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-
setCustomContextParams(props, state);
|
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65
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-
await initStartChat(chatSDK, dispatch, setAdapter);
|
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49
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+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
50
|
+
const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
|
|
51
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+
//Handle reconnect scenario
|
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52
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+
if (state) {
|
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53
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+
await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
|
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54
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+
// If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
|
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55
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+
if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
|
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56
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+
return;
|
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66
57
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}
|
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67
58
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}
|
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68
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-
}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
|
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69
59
|
|
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60
|
+
// Getting prechat Survey Context
|
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61
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+
const parseToJson = false;
|
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62
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+
const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
|
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63
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+
const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
|
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64
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+
if (showPrechat) {
|
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65
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+
dispatch({
|
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66
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+
type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
|
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67
|
+
payload: preChatSurveyResponse
|
|
68
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+
});
|
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69
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+
dispatch({
|
|
70
|
+
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
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71
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+
payload: ConversationState.Prechat
|
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72
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+
});
|
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73
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+
return;
|
|
74
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+
}
|
|
75
|
+
|
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76
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+
//Initiate start chat
|
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77
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+
dispatch({
|
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78
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+
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
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79
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+
payload: ConversationState.Loading
|
|
80
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+
});
|
|
81
|
+
await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
|
|
82
|
+
};
|
|
70
83
|
|
|
71
|
-
|
|
84
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
85
|
+
const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
|
|
72
86
|
try {
|
|
73
87
|
var _newAdapter$activity$, _TelemetryTimers$Widg;
|
|
74
|
-
|
|
88
|
+
//Start widget load timer
|
|
89
|
+
TelemetryTimers.WidgetLoadTimer = createTimer();
|
|
90
|
+
TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
|
|
91
|
+
Event: TelemetryEvent.WidgetLoadStarted,
|
|
92
|
+
Description: "Widget loading started"
|
|
93
|
+
});
|
|
94
|
+
const authClientFunction = getAuthClientFunction(chatConfig);
|
|
95
|
+
if (getAuthToken && authClientFunction) {
|
|
96
|
+
// set auth token to chat sdk before start chat
|
|
97
|
+
const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
|
|
98
|
+
if (!authSuccess) {
|
|
99
|
+
return;
|
|
100
|
+
}
|
|
101
|
+
}
|
|
75
102
|
let isStartChatSuccessful = false;
|
|
76
103
|
|
|
104
|
+
//Check if chat retrieved from cache
|
|
77
105
|
if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
|
|
78
106
|
var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
|
|
79
|
-
|
|
80
|
-
// Broadcasting limited cached chat details
|
|
81
107
|
BroadcastService.postMessage({
|
|
82
108
|
eventName: BroadcastEvent.ChatRetrievedFromCache,
|
|
83
109
|
payload: {
|
|
@@ -86,12 +112,9 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
|
|
|
86
112
|
}
|
|
87
113
|
});
|
|
88
114
|
}
|
|
89
|
-
|
|
90
115
|
try {
|
|
91
|
-
|
|
92
|
-
|
|
93
|
-
Event: TelemetryEvent.StartChatSDKCall
|
|
94
|
-
});
|
|
116
|
+
// Set custom context params
|
|
117
|
+
setCustomContextParams(chatSDK);
|
|
95
118
|
optionalParams = Object.assign({}, params, optionalParams);
|
|
96
119
|
await chatSDK.startChat(optionalParams);
|
|
97
120
|
isStartChatSuccessful = true;
|
|
@@ -103,47 +126,59 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
|
|
|
103
126
|
}
|
|
104
127
|
});
|
|
105
128
|
isStartChatSuccessful = false;
|
|
129
|
+
// Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
|
|
130
|
+
// TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
|
|
131
|
+
dispatch({
|
|
132
|
+
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
|
133
|
+
payload: ConversationState.Closed
|
|
134
|
+
});
|
|
135
|
+
return;
|
|
106
136
|
}
|
|
107
137
|
|
|
138
|
+
// New adapter creation
|
|
108
139
|
const newAdapter = await createAdapter(chatSDK);
|
|
109
140
|
setAdapter(newAdapter);
|
|
110
141
|
const chatToken = await chatSDK.getChatToken();
|
|
142
|
+
dispatch({
|
|
143
|
+
type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
|
|
144
|
+
payload: chatToken
|
|
145
|
+
});
|
|
111
146
|
newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
|
|
147
|
+
if (persistedState) {
|
|
148
|
+
dispatch({
|
|
149
|
+
type: LiveChatWidgetActionType.SET_WIDGET_STATE,
|
|
150
|
+
payload: persistedState
|
|
151
|
+
});
|
|
152
|
+
setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
|
|
153
|
+
return;
|
|
154
|
+
}
|
|
112
155
|
|
|
113
|
-
|
|
114
|
-
|
|
115
|
-
|
|
116
|
-
|
|
117
|
-
|
|
118
|
-
|
|
119
|
-
|
|
120
|
-
|
|
121
|
-
|
|
122
|
-
} // eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
156
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
157
|
+
const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
|
|
158
|
+
dispatch({
|
|
159
|
+
type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
|
|
160
|
+
payload: liveChatContext
|
|
161
|
+
});
|
|
162
|
+
|
|
163
|
+
// Set post chat context in state, no survey load
|
|
164
|
+
setPostChatContextAndLoadSurvey(chatSDK, dispatch);
|
|
123
165
|
|
|
166
|
+
// Updating chat session detail for telemetry
|
|
167
|
+
await updateSessionDataForTelemetry(chatSDK, dispatch);
|
|
124
168
|
|
|
125
|
-
|
|
169
|
+
// Set app state to Active
|
|
170
|
+
if (isStartChatSuccessful) {
|
|
171
|
+
ActivityStreamHandler.uncork();
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172
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+
// Update start chat failure app state if chat loads successfully
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126
173
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dispatch({
|
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127
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-
type: LiveChatWidgetActionType.
|
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128
|
-
payload:
|
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174
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+
type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
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175
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+
payload: false
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129
176
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});
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130
|
-
await setPostChatContextAndLoadSurvey(chatSDK, dispatch);
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131
|
-
await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
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132
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-
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133
|
-
if (isStartChatSuccessful) {
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134
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dispatch({
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135
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-
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
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136
|
-
payload: ConversationState.Active
|
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137
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-
});
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138
|
-
}
|
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139
|
-
} else {
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140
177
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dispatch({
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141
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-
type: LiveChatWidgetActionType.
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142
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-
payload:
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178
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+
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
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179
|
+
payload: ConversationState.Active
|
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143
180
|
});
|
|
144
|
-
await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
|
|
145
181
|
}
|
|
146
|
-
|
|
147
182
|
TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
|
|
148
183
|
Event: TelemetryEvent.WidgetLoadComplete,
|
|
149
184
|
Description: "Widget load complete",
|
|
@@ -156,8 +191,8 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
|
|
|
156
191
|
Exception: `Widget load Failed: ${ex}`
|
|
157
192
|
}
|
|
158
193
|
});
|
|
159
|
-
NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
|
|
160
|
-
|
|
194
|
+
NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
|
|
195
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
161
196
|
if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
|
|
162
197
|
dispatch({
|
|
163
198
|
type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
|
|
@@ -167,21 +202,36 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
|
|
|
167
202
|
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
|
168
203
|
payload: ConversationState.OutOfOffice
|
|
169
204
|
});
|
|
205
|
+
return;
|
|
170
206
|
}
|
|
207
|
+
// Set app state to failing start chat
|
|
208
|
+
dispatch({
|
|
209
|
+
type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
|
|
210
|
+
payload: true
|
|
211
|
+
});
|
|
212
|
+
// Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
|
|
213
|
+
dispatch({
|
|
214
|
+
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
|
215
|
+
payload: ConversationState.Loading
|
|
216
|
+
});
|
|
217
|
+
} finally {
|
|
218
|
+
optionalParams = {};
|
|
219
|
+
widgetInstanceId = "";
|
|
171
220
|
}
|
|
172
|
-
};
|
|
173
|
-
|
|
221
|
+
};
|
|
174
222
|
|
|
223
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
175
224
|
const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
|
|
176
|
-
var _chatSDK$omnichannelC, _chatSDK$omnichannelC2,
|
|
177
|
-
|
|
178
|
-
|
|
179
|
-
|
|
180
|
-
|
|
225
|
+
var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
|
|
226
|
+
// By pass this function in case of popout chat
|
|
227
|
+
if (state.appStates.hideStartChatButton === true) {
|
|
228
|
+
return false;
|
|
229
|
+
}
|
|
230
|
+
const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
|
|
181
231
|
|
|
182
|
-
|
|
232
|
+
//Connect to only active chat session
|
|
233
|
+
if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
|
|
183
234
|
var _persistedState$domai7;
|
|
184
|
-
|
|
185
235
|
dispatch({
|
|
186
236
|
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
|
187
237
|
payload: ConversationState.Loading
|
|
@@ -189,22 +239,91 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
|
|
|
189
239
|
const optionalParams = {
|
|
190
240
|
liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
|
|
191
241
|
};
|
|
192
|
-
await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
|
|
242
|
+
await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
|
|
193
243
|
return true;
|
|
194
244
|
} else {
|
|
195
245
|
return false;
|
|
196
246
|
}
|
|
197
247
|
};
|
|
198
248
|
|
|
199
|
-
|
|
200
|
-
|
|
201
|
-
|
|
202
|
-
// Add custom context
|
|
203
|
-
|
|
249
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
250
|
+
const setCustomContextParams = chatSDK => {
|
|
251
|
+
var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
|
|
252
|
+
// Add custom context only for unauthenticated chat
|
|
253
|
+
const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
|
|
254
|
+
if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
|
|
255
|
+
var _persistedState$domai9, _persistedState$domai10;
|
|
256
|
+
if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
|
|
257
|
+
const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
|
|
258
|
+
TelemetryHelper.logSDKEvent(LogLevel.WARN, {
|
|
259
|
+
Event: TelemetryEvent.StartChatMethodException,
|
|
260
|
+
ExceptionDetails: {
|
|
261
|
+
exception: errorMessage
|
|
262
|
+
}
|
|
263
|
+
});
|
|
264
|
+
throw new Error(errorMessage);
|
|
265
|
+
}
|
|
204
266
|
optionalParams = Object.assign({}, optionalParams, {
|
|
205
|
-
customContext:
|
|
267
|
+
customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
|
|
206
268
|
});
|
|
207
269
|
}
|
|
208
270
|
};
|
|
209
271
|
|
|
210
|
-
|
|
272
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
273
|
+
const handleAuthenticationIfEnabled = async (chatSDK, props) => {
|
|
274
|
+
//For auth chat
|
|
275
|
+
if (props.getAuthToken) {
|
|
276
|
+
const authClientFunction = getAuthClientFunction(props.chatConfig);
|
|
277
|
+
if (authClientFunction) {
|
|
278
|
+
// set auth token to chat sdk before start chat
|
|
279
|
+
const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
|
|
280
|
+
if (!authSuccess) {
|
|
281
|
+
return false;
|
|
282
|
+
}
|
|
283
|
+
return true;
|
|
284
|
+
}
|
|
285
|
+
}
|
|
286
|
+
return true;
|
|
287
|
+
};
|
|
288
|
+
|
|
289
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
290
|
+
const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
|
|
291
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
292
|
+
let conversationDetails = undefined;
|
|
293
|
+
|
|
294
|
+
// Show Loading screen during auth check and start chat calls
|
|
295
|
+
dispatch({
|
|
296
|
+
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
|
297
|
+
payload: ConversationState.Loading
|
|
298
|
+
});
|
|
299
|
+
const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
|
|
300
|
+
if (!authSucceed) {
|
|
301
|
+
return false;
|
|
302
|
+
}
|
|
303
|
+
|
|
304
|
+
//Preserve old requestId
|
|
305
|
+
const oldRequestId = chatSDK.requestId;
|
|
306
|
+
try {
|
|
307
|
+
chatSDK.requestId = requestId;
|
|
308
|
+
conversationDetails = await chatSDK.getConversationDetails();
|
|
309
|
+
if (Object.keys(conversationDetails).length === 0) {
|
|
310
|
+
chatSDK.requestId = oldRequestId;
|
|
311
|
+
return false;
|
|
312
|
+
}
|
|
313
|
+
if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
|
|
314
|
+
chatSDK.requestId = oldRequestId;
|
|
315
|
+
return false;
|
|
316
|
+
}
|
|
317
|
+
return true;
|
|
318
|
+
} catch (erorr) {
|
|
319
|
+
TelemetryHelper.logActionEvent(LogLevel.ERROR, {
|
|
320
|
+
Event: TelemetryEvent.GetConversationDetailsException,
|
|
321
|
+
ExceptionDetails: {
|
|
322
|
+
exception: `Conversation is not valid: ${erorr}`
|
|
323
|
+
}
|
|
324
|
+
});
|
|
325
|
+
chatSDK.requestId = oldRequestId;
|
|
326
|
+
return false;
|
|
327
|
+
}
|
|
328
|
+
};
|
|
329
|
+
export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
|
|
@@ -1,7 +1,8 @@
|
|
|
1
1
|
import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
|
|
2
2
|
import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
|
|
3
|
-
import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
|
|
3
|
+
import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
|
|
4
4
|
|
|
5
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
5
6
|
export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
|
|
6
7
|
if (chatSDK) {
|
|
7
8
|
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
|
|
|
13
14
|
});
|
|
14
15
|
await updateConversationDataForTelemetry(chatSDK, dispatch);
|
|
15
16
|
}
|
|
16
|
-
};
|
|
17
|
+
};
|
|
17
18
|
|
|
19
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
18
20
|
const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
|
|
19
21
|
if (chatSDK) {
|
|
20
22
|
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
@@ -0,0 +1 @@
|
|
|
1
|
+
export {};
|