@microsoft/omnichannel-chat-widget 0.1.0-main.d5846c0 → 0.1.0-main.d5a92f2

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (309) hide show
  1. package/README.md +32 -0
  2. package/lib/cjs/assets/Icons.js +4 -2
  3. package/lib/cjs/common/Constants.js +28 -161
  4. package/lib/cjs/common/KeyCodes.js +3 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  6. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  7. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  8. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  9. package/lib/cjs/common/telemetry/TelemetryConstants.js +44 -27
  10. package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -58
  11. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  13. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  14. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  15. package/lib/cjs/common/utils.js +65 -93
  16. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  17. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +14 -26
  18. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  19. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +7 -32
  20. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  23. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  24. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +14 -43
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  27. package/lib/cjs/components/headerstateful/HeaderStateful.js +17 -31
  28. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  29. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +39 -0
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +20 -0
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +34 -0
  33. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +64 -0
  34. package/lib/cjs/components/livechatwidget/common/Deferred.js +37 -0
  35. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  36. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  37. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  38. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  39. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -43
  40. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  41. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +70 -40
  42. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  43. package/lib/cjs/components/livechatwidget/common/endChat.js +95 -48
  44. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  45. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  46. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  47. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +32 -53
  48. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +78 -128
  49. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  50. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -15
  51. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  52. package/lib/cjs/components/livechatwidget/common/startChat.js +219 -122
  53. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  54. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  55. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  56. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +309 -216
  57. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  58. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  59. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  60. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  61. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  62. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  64. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  65. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  66. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -42
  67. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +3 -33
  68. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  69. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  71. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  72. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  73. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  74. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +6 -17
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  76. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  77. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  78. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  79. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +12 -0
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -37
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  121. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  122. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  123. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  124. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  125. package/lib/cjs/contexts/common/ConversationState.js +3 -3
  126. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -26
  127. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +13 -13
  128. package/lib/cjs/contexts/createReducer.js +164 -102
  129. package/lib/cjs/controller/componentController.js +4 -33
  130. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  131. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  132. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  133. package/lib/cjs/index.js +0 -5
  134. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  135. package/lib/esm/assets/Icons.js +2 -1
  136. package/lib/esm/common/Constants.js +25 -148
  137. package/lib/esm/common/KeyCodes.js +3 -3
  138. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  139. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  140. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  141. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  142. package/lib/esm/common/telemetry/TelemetryConstants.js +48 -24
  143. package/lib/esm/common/telemetry/TelemetryHelper.js +19 -46
  144. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  145. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  146. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  147. package/lib/esm/common/utils.js +60 -50
  148. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  149. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +16 -12
  150. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  151. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -13
  152. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  153. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  154. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  155. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +14 -36
  156. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  157. package/lib/esm/components/headerstateful/HeaderStateful.js +17 -16
  158. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  159. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +32 -0
  160. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +13 -0
  161. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  162. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +27 -0
  163. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +57 -0
  164. package/lib/esm/components/livechatwidget/common/Deferred.js +30 -0
  165. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  166. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  167. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  168. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  169. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  170. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  171. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +72 -27
  172. package/lib/esm/components/livechatwidget/common/endChat.js +97 -32
  173. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  174. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  175. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  176. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +35 -22
  177. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +78 -110
  178. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  179. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -7
  180. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  181. package/lib/esm/components/livechatwidget/common/startChat.js +219 -100
  182. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  183. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  184. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +314 -160
  185. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  186. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  187. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  188. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  189. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  190. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  191. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  192. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  193. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  194. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +13 -26
  195. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +5 -9
  196. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  197. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
  198. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  199. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  200. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  201. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  202. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +6 -13
  203. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  204. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  205. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  206. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  207. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -22
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  250. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  251. package/lib/esm/contexts/ChatContextStore.js +2 -1
  252. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  253. package/lib/esm/contexts/common/ConversationState.js +3 -3
  254. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -26
  255. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +13 -9
  256. package/lib/esm/contexts/createReducer.js +164 -99
  257. package/lib/esm/controller/componentController.js +5 -4
  258. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  259. package/lib/esm/hooks/useChatContextStore.js +0 -4
  260. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  261. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  262. package/lib/types/assets/Icons.d.ts +1 -0
  263. package/lib/types/common/Constants.d.ts +20 -0
  264. package/lib/types/common/interfaces/IContextDataStore.d.ts +1 -1
  265. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  266. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  267. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  268. package/lib/types/common/telemetry/TelemetryConstants.d.ts +31 -9
  269. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  270. package/lib/types/common/utils.d.ts +7 -3
  271. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  272. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  273. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  274. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  275. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  276. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  277. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  278. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  279. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  280. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -7
  281. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  282. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
  283. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  284. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +5 -2
  285. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  286. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  287. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  288. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  289. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  290. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -2
  291. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  292. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  293. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  294. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  295. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  296. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  297. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  298. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  299. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  300. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  301. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  302. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  303. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  304. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  305. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  306. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +5 -3
  307. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -25
  308. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  309. package/package.json +5 -4
@@ -1,7 +1,6 @@
1
- import { ChatSDKError } from "../../../common/Constants";
1
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
2
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
3
3
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
- import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
5
4
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
6
5
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
7
6
  import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
@@ -9,75 +8,102 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
9
8
  import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
10
9
  import { createAdapter } from "./createAdapter";
11
10
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
12
- import { createTimer, getWidgetCacheId } from "../../../common/utils";
13
- import { getReconnectIdForAuthenticatedChat, handleRedirectUnauthenticatedReconnectChat } from "./reconnectChatHelper";
11
+ import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
14
12
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
15
13
  import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
16
- import { BroadcastService } from "@microsoft/omnichannel-chat-components"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
14
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
15
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
16
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
17
+ import { handleChatReconnect } from "./reconnectChatHelper";
17
18
 
18
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
19
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
21
- var _props$reconnectChatP;
26
+ var _props$controlProps;
27
+ optionalParams = {}; //Resetting to ensure no stale values
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
22
29
 
30
+ // Can connect to existing chat session
23
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
24
32
  return;
25
- } // Redirecting if unauthenticated reconnect chat expired
26
-
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
27
35
 
28
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
29
- var _props$reconnectChatP2, _props$reconnectChatP3;
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
38
+ return;
39
+ }
30
40
 
31
- await handleRedirectUnauthenticatedReconnectChat(chatSDK, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.redirectInSameWindow);
32
- } else {
33
- // Getting PreChat Survey Context
34
- const parseToJson = false;
35
- const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
36
- const showPrechat = state.appStates.conversationState === ConversationState.ProactiveChat ? preChatSurveyResponse && state.appStates.proactiveChatStates.proactiveChatEnablePrechat : preChatSurveyResponse; // Getting reconnectId for authenticated chat
41
+ // Setting Proactive chat settings
42
+ const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
37
44
 
38
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
39
48
 
40
- if (reconnectId) {
41
- dispatch({
42
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
43
- payload: reconnectId
44
- });
45
- dispatch({
46
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
47
- payload: ConversationState.ReconnectChat
48
- });
49
- } else if (showPrechat) {
50
- dispatch({
51
- type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
52
- payload: preChatSurveyResponse
53
- });
54
- dispatch({
55
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
56
- payload: ConversationState.Prechat
57
- });
58
- setCustomContextParams(props, state);
59
- } else {
60
- dispatch({
61
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
62
- payload: ConversationState.Loading
63
- });
64
- setCustomContextParams(props, state);
65
- await initStartChat(chatSDK, dispatch, setAdapter);
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
66
57
  }
67
58
  }
68
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
69
59
 
60
+ // Getting prechat Survey Context
61
+ const parseToJson = false;
62
+ const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
63
+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
64
+ if (showPrechat) {
65
+ dispatch({
66
+ type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
67
+ payload: preChatSurveyResponse
68
+ });
69
+ dispatch({
70
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
71
+ payload: ConversationState.Prechat
72
+ });
73
+ return;
74
+ }
75
+
76
+ //Initiate start chat
77
+ dispatch({
78
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
79
+ payload: ConversationState.Loading
80
+ });
81
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
82
+ };
70
83
 
71
- const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedState) => {
84
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
85
+ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
72
86
  try {
73
87
  var _newAdapter$activity$, _TelemetryTimers$Widg;
74
-
88
+ //Start widget load timer
89
+ TelemetryTimers.WidgetLoadTimer = createTimer();
90
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
91
+ Event: TelemetryEvent.WidgetLoadStarted,
92
+ Description: "Widget loading started"
93
+ });
94
+ const authClientFunction = getAuthClientFunction(chatConfig);
95
+ if (getAuthToken && authClientFunction) {
96
+ // set auth token to chat sdk before start chat
97
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
98
+ if (!authSuccess) {
99
+ return;
100
+ }
101
+ }
75
102
  let isStartChatSuccessful = false;
76
103
 
104
+ //Check if chat retrieved from cache
77
105
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
78
106
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
79
-
80
- // Broadcasting limited cached chat details
81
107
  BroadcastService.postMessage({
82
108
  eventName: BroadcastEvent.ChatRetrievedFromCache,
83
109
  payload: {
@@ -86,12 +112,9 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
86
112
  }
87
113
  });
88
114
  }
89
-
90
115
  try {
91
- TelemetryTimers.WidgetLoadTimer = createTimer();
92
- TelemetryHelper.logSDKEvent(LogLevel.INFO, {
93
- Event: TelemetryEvent.StartChatSDKCall
94
- });
116
+ // Set custom context params
117
+ setCustomContextParams(chatSDK);
95
118
  optionalParams = Object.assign({}, params, optionalParams);
96
119
  await chatSDK.startChat(optionalParams);
97
120
  isStartChatSuccessful = true;
@@ -103,47 +126,59 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
103
126
  }
104
127
  });
105
128
  isStartChatSuccessful = false;
129
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
130
+ // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
131
+ dispatch({
132
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
133
+ payload: ConversationState.Closed
134
+ });
135
+ return;
106
136
  }
107
137
 
138
+ // New adapter creation
108
139
  const newAdapter = await createAdapter(chatSDK);
109
140
  setAdapter(newAdapter);
110
141
  const chatToken = await chatSDK.getChatToken();
142
+ dispatch({
143
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
144
+ payload: chatToken
145
+ });
111
146
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
147
+ if (persistedState) {
148
+ dispatch({
149
+ type: LiveChatWidgetActionType.SET_WIDGET_STATE,
150
+ payload: persistedState
151
+ });
152
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
153
+ return;
154
+ }
112
155
 
113
- if (!persistedState) {
114
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
115
- if (chatSDK !== null && chatSDK !== void 0 && chatSDK.getVoiceVideoCalling) {
116
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
117
- const chatToken = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatToken());
118
- dispatch({
119
- type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
120
- payload: chatToken
121
- });
122
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
156
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
157
+ const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
158
+ dispatch({
159
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
160
+ payload: liveChatContext
161
+ });
162
+
163
+ // Set post chat context in state, no survey load
164
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
123
165
 
166
+ // Updating chat session detail for telemetry
167
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
124
168
 
125
- const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
169
+ // Set app state to Active
170
+ if (isStartChatSuccessful) {
171
+ ActivityStreamHandler.uncork();
172
+ // Update start chat failure app state if chat loads successfully
126
173
  dispatch({
127
- type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
128
- payload: liveChatContext
174
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
175
+ payload: false
129
176
  });
130
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch);
131
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
132
-
133
- if (isStartChatSuccessful) {
134
- dispatch({
135
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
136
- payload: ConversationState.Active
137
- });
138
- }
139
- } else {
140
177
  dispatch({
141
- type: LiveChatWidgetActionType.SET_WIDGET_STATE,
142
- payload: persistedState
178
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
179
+ payload: ConversationState.Active
143
180
  });
144
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
145
181
  }
146
-
147
182
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
148
183
  Event: TelemetryEvent.WidgetLoadComplete,
149
184
  Description: "Widget load complete",
@@ -156,8 +191,8 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
156
191
  Exception: `Widget load Failed: ${ex}`
157
192
  }
158
193
  });
159
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
160
-
194
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
195
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
161
196
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
162
197
  dispatch({
163
198
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -167,21 +202,36 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
167
202
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
168
203
  payload: ConversationState.OutOfOffice
169
204
  });
205
+ return;
170
206
  }
207
+ // Set app state to failing start chat
208
+ dispatch({
209
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
210
+ payload: true
211
+ });
212
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
213
+ dispatch({
214
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
215
+ payload: ConversationState.Loading
216
+ });
217
+ } finally {
218
+ optionalParams = {};
219
+ widgetInstanceId = "";
171
220
  }
172
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
173
-
221
+ };
174
222
 
223
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
175
224
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
176
- var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _DataStoreManager$cli, _persistedState$domai6;
177
-
178
- const widgetStateEventName = getWidgetCacheId((chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId) ?? "", (chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId) ?? "");
179
- const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
180
- const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
225
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
226
+ // By pass this function in case of popout chat
227
+ if (state.appStates.hideStartChatButton === true) {
228
+ return false;
229
+ }
230
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
181
231
 
182
- if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai6 = persistedState.domainStates) !== null && _persistedState$domai6 !== void 0 && _persistedState$domai6.liveChatContext) {
232
+ //Connect to only active chat session
233
+ if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
183
234
  var _persistedState$domai7;
184
-
185
235
  dispatch({
186
236
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
187
237
  payload: ConversationState.Loading
@@ -189,22 +239,91 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
189
239
  const optionalParams = {
190
240
  liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
191
241
  };
192
- await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
242
+ await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
193
243
  return true;
194
244
  } else {
195
245
  return false;
196
246
  }
197
247
  };
198
248
 
199
- const setCustomContextParams = (props, state) => {
200
- var _props$chatConfig, _state$domainStates;
201
-
202
- // Add custom context if any only for unauthenticated chat
203
- if (!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) && (_state$domainStates = state.domainStates) !== null && _state$domainStates !== void 0 && _state$domainStates.customContext) {
249
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
250
+ const setCustomContextParams = chatSDK => {
251
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
252
+ // Add custom context only for unauthenticated chat
253
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
254
+ if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
255
+ var _persistedState$domai9, _persistedState$domai10;
256
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
257
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
258
+ TelemetryHelper.logSDKEvent(LogLevel.WARN, {
259
+ Event: TelemetryEvent.StartChatMethodException,
260
+ ExceptionDetails: {
261
+ exception: errorMessage
262
+ }
263
+ });
264
+ throw new Error(errorMessage);
265
+ }
204
266
  optionalParams = Object.assign({}, optionalParams, {
205
- customContext: state.domainStates.customContext
267
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
206
268
  });
207
269
  }
208
270
  };
209
271
 
210
- export { prepareStartChat, initStartChat };
272
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
273
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
274
+ //For auth chat
275
+ if (props.getAuthToken) {
276
+ const authClientFunction = getAuthClientFunction(props.chatConfig);
277
+ if (authClientFunction) {
278
+ // set auth token to chat sdk before start chat
279
+ const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
280
+ if (!authSuccess) {
281
+ return false;
282
+ }
283
+ return true;
284
+ }
285
+ }
286
+ return true;
287
+ };
288
+
289
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
290
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
291
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
292
+ let conversationDetails = undefined;
293
+
294
+ // Show Loading screen during auth check and start chat calls
295
+ dispatch({
296
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
297
+ payload: ConversationState.Loading
298
+ });
299
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
300
+ if (!authSucceed) {
301
+ return false;
302
+ }
303
+
304
+ //Preserve old requestId
305
+ const oldRequestId = chatSDK.requestId;
306
+ try {
307
+ chatSDK.requestId = requestId;
308
+ conversationDetails = await chatSDK.getConversationDetails();
309
+ if (Object.keys(conversationDetails).length === 0) {
310
+ chatSDK.requestId = oldRequestId;
311
+ return false;
312
+ }
313
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
314
+ chatSDK.requestId = oldRequestId;
315
+ return false;
316
+ }
317
+ return true;
318
+ } catch (erorr) {
319
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
320
+ Event: TelemetryEvent.GetConversationDetailsException,
321
+ ExceptionDetails: {
322
+ exception: `Conversation is not valid: ${erorr}`
323
+ }
324
+ });
325
+ chatSDK.requestId = oldRequestId;
326
+ return false;
327
+ }
328
+ };
329
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any