@microsoft/omnichannel-chat-widget 0.1.0-main.d553f80 → 0.1.0-main.d5a92f2

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (278) hide show
  1. package/lib/cjs/assets/Icons.js +4 -2
  2. package/lib/cjs/common/Constants.js +20 -169
  3. package/lib/cjs/common/KeyCodes.js +3 -4
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +24 -23
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -58
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  14. package/lib/cjs/common/utils.js +18 -105
  15. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  16. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  17. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  18. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -32
  19. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  22. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  23. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  26. package/lib/cjs/components/headerstateful/HeaderStateful.js +15 -30
  27. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  28. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +13 -15
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +2 -13
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -14
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +56 -37
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +50 -35
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +16 -54
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +80 -150
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +150 -112
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +227 -263
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  56. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  57. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  60. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  64. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +9 -37
  65. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  66. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  67. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +21 -37
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +0 -7
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  70. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  72. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  75. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  76. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +8 -19
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  117. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  118. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  119. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  120. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  121. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -29
  122. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +10 -11
  123. package/lib/cjs/contexts/createReducer.js +154 -108
  124. package/lib/cjs/controller/componentController.js +2 -31
  125. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  126. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  127. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  128. package/lib/cjs/index.js +0 -5
  129. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  130. package/lib/esm/assets/Icons.js +2 -1
  131. package/lib/esm/common/Constants.js +17 -156
  132. package/lib/esm/common/KeyCodes.js +3 -3
  133. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  134. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  135. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  136. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  137. package/lib/esm/common/telemetry/TelemetryConstants.js +28 -20
  138. package/lib/esm/common/telemetry/TelemetryHelper.js +19 -46
  139. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  140. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  141. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  142. package/lib/esm/common/utils.js +18 -53
  143. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  144. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  145. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  146. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +10 -13
  147. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  148. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  149. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  150. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  151. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  152. package/lib/esm/components/headerstateful/HeaderStateful.js +15 -15
  153. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  154. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  155. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  156. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  157. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  158. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  159. package/lib/esm/components/livechatwidget/common/authHelper.js +13 -10
  160. package/lib/esm/components/livechatwidget/common/createAdapter.js +4 -6
  161. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  162. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -5
  163. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  164. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  165. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +58 -24
  166. package/lib/esm/components/livechatwidget/common/endChat.js +52 -20
  167. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  168. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  169. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  170. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +18 -19
  171. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +79 -130
  172. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  173. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  174. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  175. package/lib/esm/components/livechatwidget/common/startChat.js +150 -84
  176. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  177. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  178. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +230 -198
  179. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  180. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  181. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  182. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  183. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  184. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  185. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  186. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  187. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  188. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +11 -21
  189. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  190. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  191. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +19 -11
  192. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  193. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  194. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  195. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  196. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  197. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  198. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  199. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  200. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  201. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  202. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +10 -11
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  240. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  241. package/lib/esm/contexts/ChatContextStore.js +2 -1
  242. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  243. package/lib/esm/contexts/common/ConversationState.js +0 -1
  244. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -29
  245. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +10 -7
  246. package/lib/esm/contexts/createReducer.js +154 -105
  247. package/lib/esm/controller/componentController.js +3 -2
  248. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  249. package/lib/esm/hooks/useChatContextStore.js +0 -4
  250. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  251. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  252. package/lib/types/assets/Icons.d.ts +1 -0
  253. package/lib/types/common/Constants.d.ts +12 -0
  254. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  255. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  256. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  257. package/lib/types/common/telemetry/TelemetryConstants.d.ts +13 -4
  258. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  259. package/lib/types/components/livechatwidget/common/authHelper.d.ts +3 -2
  260. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  261. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  262. package/lib/types/components/livechatwidget/common/startChat.d.ts +3 -2
  263. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +1 -1
  264. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +4 -2
  265. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  266. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  267. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  268. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  269. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  270. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  271. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  272. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  273. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  274. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  275. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -2
  276. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -28
  277. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  278. package/package.json +3 -3
@@ -3,97 +3,70 @@
3
3
  Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
- exports.setPreChatAndInitiateChat = exports.prepareStartChat = exports.initStartChat = void 0;
7
-
6
+ exports.setPreChatAndInitiateChat = exports.prepareStartChat = exports.initStartChat = exports.checkIfConversationStillValid = void 0;
8
7
  var _Constants = require("../../../common/Constants");
9
-
10
8
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
11
-
12
9
  var _ConversationState = require("../../../contexts/common/ConversationState");
13
-
14
10
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
15
-
16
11
  var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
17
-
18
12
  var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
19
-
20
13
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
21
-
22
14
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
23
-
24
15
  var _createAdapter = require("./createAdapter");
25
-
26
16
  var _newMessageEventHandler = require("../../../plugins/newMessageEventHandler");
27
-
28
17
  var _utils = require("../../../common/utils");
29
-
30
- var _reconnectChatHelper = require("./reconnectChatHelper");
31
-
32
18
  var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
33
-
34
19
  var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
35
-
36
20
  var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
37
-
38
21
  var _ActivityStreamHandler = require("./ActivityStreamHandler");
39
-
40
22
  var _authHelper = require("./authHelper");
41
-
23
+ var _reconnectChatHelper = require("./reconnectChatHelper");
42
24
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
43
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
44
-
45
- let widgetInstanceId; // eslint-disable-next-line @typescript-eslint/no-explicit-any
25
+ let optionalParams = {};
26
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
27
+ let widgetInstanceId;
46
28
 
29
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
47
30
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
48
- var _props$controlProps, _props$reconnectChatP;
49
-
31
+ var _props$controlProps;
50
32
  optionalParams = {}; //Resetting to ensure no stale values
33
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
51
34
 
52
- widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId; // Can connect to existing chat session
53
-
35
+ // Can connect to existing chat session
54
36
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
55
37
  return;
56
- } // Redirecting if unauthenticated reconnect chat expired
57
-
58
-
59
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
60
- var _props$reconnectChatP2, _props$reconnectChatP3, _props$reconnectChatP4;
61
-
62
- await (0, _reconnectChatHelper.handleRedirectUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.redirectInSameWindow);
63
- return;
64
- } // Getting reconnectId for authenticated chat
65
-
66
-
67
- const reconnectId = await (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK);
38
+ }
39
+ await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, initStartChat, state);
68
40
 
69
- if (reconnectId) {
70
- dispatch({
71
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
72
- payload: reconnectId
73
- });
74
- dispatch({
75
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
76
- payload: _ConversationState.ConversationState.ReconnectChat
77
- });
41
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
42
+ if (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat) {
78
43
  return;
79
- } // Setting Proactive chat settings
80
-
44
+ }
81
45
 
46
+ // Setting Proactive chat settings
82
47
  const isProactiveChat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat;
83
- const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
84
-
85
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
86
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
48
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
87
49
 
50
+ //Setting PreChat and intiate chat
51
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
52
+ };
88
53
 
54
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
89
55
  exports.prepareStartChat = prepareStartChat;
56
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
57
+ //Handle reconnect scenario
58
+ if (state) {
59
+ await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, initStartChat, state);
60
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
61
+ if (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat) {
62
+ return;
63
+ }
64
+ }
90
65
 
91
- const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
92
66
  // Getting prechat Survey Context
93
67
  const parseToJson = false;
94
68
  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
95
69
  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
96
-
97
70
  if (showPrechat) {
98
71
  dispatch({
99
72
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -104,28 +77,40 @@ const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, disp
104
77
  payload: _ConversationState.ConversationState.Prechat
105
78
  });
106
79
  return;
107
- } //Initiate start chat
108
-
80
+ }
109
81
 
82
+ //Initiate start chat
110
83
  dispatch({
111
84
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
112
85
  payload: _ConversationState.ConversationState.Loading
113
86
  });
114
- await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
115
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
116
-
87
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
88
+ };
117
89
 
90
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
118
91
  exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
119
-
120
92
  const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
121
93
  try {
122
94
  var _newAdapter$activity$, _TelemetryTimers$Widg;
95
+ //Start widget load timer
96
+ _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
97
+ _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
98
+ Event: _TelemetryConstants.TelemetryEvent.WidgetLoadStarted,
99
+ Description: "Widget loading started"
100
+ });
101
+ const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
102
+ if (getAuthToken && authClientFunction) {
103
+ // set auth token to chat sdk before start chat
104
+ const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
105
+ if (!authSuccess) {
106
+ return;
107
+ }
108
+ }
109
+ let isStartChatSuccessful = false;
123
110
 
124
- let isStartChatSuccessful = false; //Check if chat retrieved from cache
125
-
111
+ //Check if chat retrieved from cache
126
112
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
127
113
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
128
-
129
114
  _omnichannelChatComponents.BroadcastService.postMessage({
130
115
  eventName: _TelemetryConstants.BroadcastEvent.ChatRetrievedFromCache,
131
116
  payload: {
@@ -134,20 +119,10 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
134
119
  }
135
120
  });
136
121
  }
137
-
138
122
  try {
139
- //Start widget load timer
140
- _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
141
-
142
- _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
143
- Event: _TelemetryConstants.TelemetryEvent.StartChatSDKCall
144
- }); // Set custom context params
145
-
146
-
123
+ // Set custom context params
147
124
  setCustomContextParams(chatSDK);
148
- optionalParams = Object.assign({}, params, optionalParams); // set auth token to chat sdk before start chat
149
-
150
- await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
125
+ optionalParams = Object.assign({}, params, optionalParams);
151
126
  await chatSDK.startChat(optionalParams);
152
127
  isStartChatSuccessful = true;
153
128
  } catch (error) {
@@ -157,18 +132,17 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
157
132
  exception: `Failed to setup startChat: ${error}`
158
133
  }
159
134
  });
160
-
161
- isStartChatSuccessful = false; // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
135
+ isStartChatSuccessful = false;
136
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
162
137
  // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
163
-
164
138
  dispatch({
165
139
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
166
140
  payload: _ConversationState.ConversationState.Closed
167
141
  });
168
142
  return;
169
- } // New adapter creation
170
-
143
+ }
171
144
 
145
+ // New adapter creation
172
146
  const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
173
147
  setAdapter(newAdapter);
174
148
  const chatToken = await chatSDK.getChatToken();
@@ -177,36 +151,41 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
177
151
  payload: chatToken
178
152
  });
179
153
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe((0, _newMessageEventHandler.createOnNewAdapterActivityHandler)(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
180
-
181
154
  if (persistedState) {
182
155
  dispatch({
183
156
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
184
157
  payload: persistedState
185
158
  });
186
- await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
159
+ (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
187
160
  return;
188
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
189
-
161
+ }
190
162
 
163
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
191
164
  const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
192
165
  dispatch({
193
166
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
194
167
  payload: liveChatContext
195
- }); // Set post chat context in state, no survey load
168
+ });
196
169
 
197
- await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch); // Updating chat session detail for telemetry
170
+ // Set post chat context in state, no survey load
171
+ (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
198
172
 
199
- await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch); // Set app state to Active
173
+ // Updating chat session detail for telemetry
174
+ await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch);
200
175
 
176
+ // Set app state to Active
201
177
  if (isStartChatSuccessful) {
202
178
  _ActivityStreamHandler.ActivityStreamHandler.uncork();
203
-
179
+ // Update start chat failure app state if chat loads successfully
180
+ dispatch({
181
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
182
+ payload: false
183
+ });
204
184
  dispatch({
205
185
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
206
186
  payload: _ConversationState.ConversationState.Active
207
187
  });
208
188
  }
209
-
210
189
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
211
190
  Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
212
191
  Description: "Widget load complete",
@@ -219,10 +198,8 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
219
198
  Exception: `Widget load Failed: ${ex}`
220
199
  }
221
200
  });
222
-
223
- _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
224
-
225
-
201
+ _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex);
202
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
226
203
  if (ex.message === _Constants.ChatSDKError.WidgetUseOutsideOperatingHour) {
227
204
  dispatch({
228
205
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -232,29 +209,37 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
232
209
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
233
210
  payload: _ConversationState.ConversationState.OutOfOffice
234
211
  });
212
+ return;
235
213
  }
214
+ // Set app state to failing start chat
215
+ dispatch({
216
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
217
+ payload: true
218
+ });
219
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
220
+ dispatch({
221
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
222
+ payload: _ConversationState.ConversationState.Loading
223
+ });
236
224
  } finally {
237
225
  optionalParams = {};
238
226
  widgetInstanceId = "";
239
227
  }
240
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
241
-
228
+ };
242
229
 
230
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
243
231
  exports.initStartChat = initStartChat;
244
-
245
232
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
246
233
  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
247
-
248
234
  // By pass this function in case of popout chat
249
- if (state.appStates.skipChatButtonRendering === true) {
235
+ if (state.appStates.hideStartChatButton === true) {
250
236
  return false;
251
237
  }
238
+ const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
252
239
 
253
- const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? ""); //Connect to only active chat session
254
-
240
+ //Connect to only active chat session
255
241
  if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active) {
256
242
  var _persistedState$domai7;
257
-
258
243
  dispatch({
259
244
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
260
245
  payload: _ConversationState.ConversationState.Loading
@@ -267,33 +252,86 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
267
252
  } else {
268
253
  return false;
269
254
  }
270
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
271
-
255
+ };
272
256
 
257
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
273
258
  const setCustomContextParams = chatSDK => {
274
259
  var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
275
-
276
260
  // Add custom context only for unauthenticated chat
277
261
  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
278
-
279
262
  if (!(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
280
263
  var _persistedState$domai9, _persistedState$domai10;
281
-
282
264
  if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
283
265
  const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
284
-
285
266
  _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.WARN, {
286
267
  Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
287
268
  ExceptionDetails: {
288
269
  exception: errorMessage
289
270
  }
290
271
  });
291
-
292
272
  throw new Error(errorMessage);
293
273
  }
294
-
295
274
  optionalParams = Object.assign({}, optionalParams, {
296
275
  customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
297
276
  });
298
277
  }
299
- };
278
+ };
279
+
280
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
281
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
282
+ //For auth chat
283
+ if (props.getAuthToken) {
284
+ const authClientFunction = (0, _authHelper.getAuthClientFunction)(props.chatConfig);
285
+ if (authClientFunction) {
286
+ // set auth token to chat sdk before start chat
287
+ const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, props.chatConfig, props.getAuthToken);
288
+ if (!authSuccess) {
289
+ return false;
290
+ }
291
+ return true;
292
+ }
293
+ }
294
+ return true;
295
+ };
296
+
297
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
298
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
299
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
300
+ let conversationDetails = undefined;
301
+
302
+ // Show Loading screen during auth check and start chat calls
303
+ dispatch({
304
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
305
+ payload: _ConversationState.ConversationState.Loading
306
+ });
307
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
308
+ if (!authSucceed) {
309
+ return false;
310
+ }
311
+
312
+ //Preserve old requestId
313
+ const oldRequestId = chatSDK.requestId;
314
+ try {
315
+ chatSDK.requestId = requestId;
316
+ conversationDetails = await chatSDK.getConversationDetails();
317
+ if (Object.keys(conversationDetails).length === 0) {
318
+ chatSDK.requestId = oldRequestId;
319
+ return false;
320
+ }
321
+ if (conversationDetails.state === _Constants.LiveWorkItemState.Closed || conversationDetails.state === _Constants.LiveWorkItemState.WrapUp) {
322
+ chatSDK.requestId = oldRequestId;
323
+ return false;
324
+ }
325
+ return true;
326
+ } catch (erorr) {
327
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
328
+ Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsException,
329
+ ExceptionDetails: {
330
+ exception: `Conversation is not valid: ${erorr}`
331
+ }
332
+ });
333
+ chatSDK.requestId = oldRequestId;
334
+ return false;
335
+ }
336
+ };
337
+ exports.checkIfConversationStillValid = checkIfConversationStillValid;
@@ -4,17 +4,11 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.startProactiveChat = void 0;
7
-
8
7
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
9
-
10
8
  var _ConversationState = require("../../../contexts/common/ConversationState");
11
-
12
9
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
13
-
14
10
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
15
-
16
11
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
17
-
18
12
  // Defines startProactiveChat callback
19
13
  const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWindow) => {
20
14
  dispatch({
@@ -29,12 +23,10 @@ const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWi
29
23
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
30
24
  payload: _ConversationState.ConversationState.ProactiveChat
31
25
  });
32
-
33
26
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
34
27
  Event: _TelemetryConstants.TelemetryEvent.IncomingProactiveChatScreenLoaded,
35
28
  ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer.milliSecondsElapsed,
36
29
  Description: "Incoming proactive chat loaded."
37
30
  });
38
31
  };
39
-
40
32
  exports.startProactiveChat = startProactiveChat;
@@ -4,39 +4,30 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.updateSessionDataForTelemetry = void 0;
7
-
8
7
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
9
-
10
8
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
11
-
12
9
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
13
-
14
10
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
15
11
  const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
16
12
  if (chatSDK) {
17
13
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
14
  const chatSession = await chatSDK.getCurrentLiveChatContext();
19
-
20
15
  const telemetryData = _TelemetryHelper.TelemetryHelper.addSessionDataToTelemetry(chatSession, _TelemetryManager.TelemetryManager.InternalTelemetryData);
21
-
22
16
  dispatch({
23
17
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
24
18
  payload: telemetryData
25
19
  });
26
20
  await updateConversationDataForTelemetry(chatSDK, dispatch);
27
21
  }
28
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
29
-
22
+ };
30
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
31
25
  exports.updateSessionDataForTelemetry = updateSessionDataForTelemetry;
32
-
33
26
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
34
27
  if (chatSDK) {
35
28
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
36
29
  const liveWorkItem = await chatSDK.getConversationDetails();
37
-
38
30
  const telemetryData = _TelemetryHelper.TelemetryHelper.addConversationDataToTelemetry(liveWorkItem, _TelemetryManager.TelemetryManager.InternalTelemetryData);
39
-
40
31
  dispatch({
41
32
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
42
33
  payload: telemetryData