@microsoft/omnichannel-chat-widget 0.1.0-main.cf54410 → 0.1.0-main.d48dae2

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (184) hide show
  1. package/README.md +259 -0
  2. package/lib/cjs/assets/Audios.js +8 -0
  3. package/lib/cjs/assets/Icons.js +28 -0
  4. package/lib/cjs/common/Constants.js +52 -6
  5. package/lib/cjs/common/telemetry/TelemetryConstants.js +61 -5
  6. package/lib/cjs/common/telemetry/TelemetryHelper.js +13 -0
  7. package/lib/cjs/common/telemetry/TelemetryManager.js +17 -6
  8. package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js +1 -1
  9. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  10. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +33 -13
  11. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +6 -5
  12. package/lib/cjs/common/utils.js +76 -2
  13. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +14 -0
  14. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +20 -4
  15. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -42
  16. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +2 -2
  17. package/lib/cjs/components/footerstateful/FooterStateful.js +4 -5
  18. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +11 -2
  19. package/lib/cjs/components/headerstateful/HeaderStateful.js +13 -10
  20. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +23 -0
  21. package/lib/cjs/{assets/assets.d.js → components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js} +0 -0
  22. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +70 -0
  23. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -1
  24. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +32 -32
  25. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +25 -24
  26. package/lib/cjs/components/livechatwidget/common/endChat.js +142 -51
  27. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +5 -0
  28. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +47 -9
  29. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +115 -22
  30. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +6 -17
  31. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +6 -9
  32. package/lib/cjs/components/livechatwidget/common/shareObservable.js +45 -0
  33. package/lib/cjs/components/livechatwidget/common/startChat.js +176 -57
  34. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +3 -3
  35. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +246 -78
  36. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +1 -1
  37. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +8 -0
  38. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +8 -0
  39. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +8 -13
  40. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +27 -5
  41. package/lib/cjs/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  42. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +80 -0
  43. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +6 -0
  44. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +51 -73
  45. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  46. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +14 -0
  47. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +25 -48
  48. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +3 -1
  49. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +52 -0
  50. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +98 -0
  51. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +117 -0
  52. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +6 -6
  53. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +45 -0
  54. package/lib/cjs/contexts/common/ConversationState.js +4 -2
  55. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +9 -7
  56. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +8 -3
  57. package/lib/cjs/contexts/createReducer.js +16 -10
  58. package/lib/cjs/controller/componentController.js +5 -5
  59. package/lib/cjs/plugins/newMessageEventHandler.js +99 -0
  60. package/lib/esm/assets/Audios.js +1 -0
  61. package/lib/esm/assets/Icons.js +11 -0
  62. package/lib/esm/common/Constants.js +48 -5
  63. package/lib/esm/common/telemetry/TelemetryConstants.js +57 -4
  64. package/lib/esm/common/telemetry/TelemetryHelper.js +13 -1
  65. package/lib/esm/common/telemetry/TelemetryManager.js +15 -6
  66. package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js +1 -1
  67. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  68. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +36 -14
  69. package/lib/esm/common/telemetry/loggers/consoleLogger.js +6 -5
  70. package/lib/esm/common/utils.js +55 -1
  71. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +14 -0
  72. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +22 -7
  73. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -38
  74. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +2 -2
  75. package/lib/esm/components/footerstateful/FooterStateful.js +4 -5
  76. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +9 -3
  77. package/lib/esm/components/headerstateful/HeaderStateful.js +14 -11
  78. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +14 -0
  79. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  80. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +59 -0
  81. package/lib/esm/components/livechatwidget/common/createAdapter.js +10 -2
  82. package/lib/esm/components/livechatwidget/common/createMarkdown.js +32 -31
  83. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +23 -25
  84. package/lib/esm/components/livechatwidget/common/endChat.js +139 -50
  85. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +3 -0
  86. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +42 -11
  87. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +104 -22
  88. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +5 -14
  89. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +6 -9
  90. package/lib/esm/components/livechatwidget/common/shareObservable.js +38 -0
  91. package/lib/esm/components/livechatwidget/common/startChat.js +170 -56
  92. package/lib/esm/components/livechatwidget/common/startProactiveChat.js +5 -5
  93. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +232 -79
  94. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +1 -1
  95. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +6 -0
  96. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +6 -0
  97. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +9 -13
  98. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +26 -6
  99. package/lib/esm/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  100. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +72 -0
  101. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +6 -0
  102. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +2 -12
  103. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  104. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
  105. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +23 -46
  106. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +2 -1
  107. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  108. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +94 -0
  109. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +107 -0
  110. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +6 -6
  111. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +32 -0
  112. package/lib/esm/contexts/common/ConversationState.js +4 -2
  113. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +9 -7
  114. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +8 -3
  115. package/lib/esm/contexts/createReducer.js +16 -9
  116. package/lib/esm/controller/componentController.js +5 -5
  117. package/lib/esm/plugins/newMessageEventHandler.js +82 -0
  118. package/lib/types/assets/Audios.d.ts +1 -0
  119. package/lib/types/assets/Icons.d.ts +11 -0
  120. package/lib/types/common/Constants.d.ts +26 -2
  121. package/lib/types/common/interfaces/IContextDataStore.d.ts +2 -2
  122. package/lib/types/common/telemetry/TelemetryConstants.d.ts +44 -2
  123. package/lib/types/common/telemetry/TelemetryHelper.d.ts +3 -1
  124. package/lib/types/common/telemetry/definitions/Payload.d.ts +12 -9
  125. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +3 -3
  126. package/lib/types/common/utils.d.ts +7 -1
  127. package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts +5 -2
  128. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  129. package/lib/types/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.d.ts +1 -1
  130. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +4 -1
  131. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  132. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  133. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  134. package/lib/types/components/livechatwidget/common/endChat.d.ts +4 -1
  135. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -2
  136. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +1 -1
  137. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  138. package/lib/types/components/livechatwidget/common/startChat.d.ts +4 -2
  139. package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts +2 -1
  140. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.d.ts +1 -0
  141. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +2 -1
  142. package/lib/types/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.d.ts +3 -0
  143. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -1
  144. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +2 -0
  145. package/lib/types/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.d.ts +1 -1
  146. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  147. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  148. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  149. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts +1 -2
  150. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.d.ts +1 -1
  151. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  152. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  153. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  154. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  155. package/lib/types/contexts/common/ConversationState.d.ts +4 -2
  156. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +2 -1
  157. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +10 -8
  158. package/lib/types/plugins/newMessageEventHandler.d.ts +2 -0
  159. package/package.json +9 -11
  160. package/lib/cjs/assets/audios/newMessageNotification.mp3 +0 -0
  161. package/lib/cjs/assets/icons/archiveIcon.svg +0 -3
  162. package/lib/cjs/assets/icons/audioIcon.svg +0 -6
  163. package/lib/cjs/assets/icons/blankIcon.svg +0 -6
  164. package/lib/cjs/assets/icons/excelIcon.svg +0 -6
  165. package/lib/cjs/assets/icons/imageIcon.svg +0 -6
  166. package/lib/cjs/assets/icons/oneNoteIcon.svg +0 -6
  167. package/lib/cjs/assets/icons/pdfIcon.svg +0 -6
  168. package/lib/cjs/assets/icons/powerpointIcon.svg +0 -6
  169. package/lib/cjs/assets/icons/videoIcon.svg +0 -6
  170. package/lib/cjs/assets/icons/visioIcon.svg +0 -6
  171. package/lib/cjs/assets/icons/wordIcon.svg +0 -6
  172. package/lib/esm/assets/assets.d.js +0 -0
  173. package/lib/esm/assets/audios/newMessageNotification.mp3 +0 -0
  174. package/lib/esm/assets/icons/archiveIcon.svg +0 -3
  175. package/lib/esm/assets/icons/audioIcon.svg +0 -6
  176. package/lib/esm/assets/icons/blankIcon.svg +0 -6
  177. package/lib/esm/assets/icons/excelIcon.svg +0 -6
  178. package/lib/esm/assets/icons/imageIcon.svg +0 -6
  179. package/lib/esm/assets/icons/oneNoteIcon.svg +0 -6
  180. package/lib/esm/assets/icons/pdfIcon.svg +0 -6
  181. package/lib/esm/assets/icons/powerpointIcon.svg +0 -6
  182. package/lib/esm/assets/icons/videoIcon.svg +0 -6
  183. package/lib/esm/assets/icons/visioIcon.svg +0 -6
  184. package/lib/esm/assets/icons/wordIcon.svg +0 -6
@@ -0,0 +1,11 @@
1
+ export const ArchiveIcon = "data:image/svg+xml;base64,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";
2
+ export const AudioIcon = "data:image/svg+xml;base64,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";
3
+ export const BlankIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik01NDkgMGgxMjQzdjE3NTVsLTI5MyAyOTNIMjU2VjI5M0w1NDkgMHptMTExNSAxNzAxVjEyOEg2MDNMMzg0IDM0N3YxNTczaDEwNjFsMjE5LTIxOXoiIC8+DQo8L3N2Zz4=";
4
+ export const ExcelIcon = "data:image/svg+xml;base64,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";
5
+ export const ImageIcon = "data:image/svg+xml;base64,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";
6
+ export const OneNoteIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik0xOTYzIDEyOHEzNSAwIDYwIDI1dDI1IDYwdjE2MjJxMCAzNS0yNSA2MHQtNjAgMjVINTk3cS0zNSAwLTYwLTI1dC0yNS02MHYtMjk5SDg1cS0zNSAwLTYwLTI1dC0yNS02MFY1OTdxMC0zNSAyNS02MHQ2MC0yNWg0MjdWMjEzcTAtMzUgMjUtNjB0NjAtMjVoMTM2NnpNMzg5IDkzOWwyNDIgNDIwaDE1MlY2ODlINjM1djQyOUw0MDIgNjg5SDI0MXY2NzBoMTQ4VjkzOXptMTUzMSA4NTN2LTI1NmgtMjU2djI1NmgyNTZ6bTAtMzg0di0yNTZoLTI1NnYyNTZoMjU2em0wLTM4NFY3NjhoLTI1NnYyNTZoMjU2em0wLTM4NFYyNTZINjQwdjI1NmgyOTlxMzUgMCA2MCAyNXQyNSA2MHY4NTRxMCAzNS0yNSA2MHQtNjAgMjVINjQwdjI1Nmg4OTZWNjQwaDM4NHoiIC8+DQo8L3N2Zz4=";
7
+ export const PDFIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik0xOTIwIDE2NjRoLTEyOHYzODRIMTI4di0zODRIMFY2NDBoMTI4VjBoMTI0M2w0MjEgNDIxdjIxOWgxMjh2MTAyNHpNMTQwOCAzODRoMTY1bC0xNjUtMTY1djE2NXpNMjU2IDY0MGgxNDA4VjUxMmgtMzg0VjEyOEgyNTZ2NTEyem0xNDA4IDEwMjRIMjU2djI1NmgxNDA4di0yNTZ6bTEyOC04OTZIMTI4djc2OGgxNjY0Vjc2OHpNNDQ4IDg5NnE0MCAwIDc1IDE1dDYxIDQxIDQxIDYxIDE1IDc1cTAgNDAtMTUgNzV0LTQxIDYxLTYxIDQxLTc1IDE1aC02NHYxMjhIMjU2Vjg5NmgxOTJ6bTAgMjU2cTI2IDAgNDUtMTl0MTktNDVxMC0yNi0xOS00NXQtNDUtMTloLTY0djEyOGg2NHptNDQ4LTI1NnE1MyAwIDk5IDIwdDgyIDU1IDU1IDgxIDIwIDEwMHEwIDUzLTIwIDk5dC01NSA4Mi04MSA1NS0xMDAgMjBINzY4Vjg5NmgxMjh6bTAgMzg0cTI3IDAgNTAtMTB0NDAtMjcgMjgtNDEgMTAtNTBxMC0yNy0xMC01MHQtMjctNDAtNDEtMjgtNTAtMTB2MjU2em0zODQtMzg0aDMyMHYxMjhoLTE5MnYxMjhoMTkydjEyOGgtMTkydjEyOGgtMTI4Vjg5NnoiIC8+DQo8L3N2Zz4=";
8
+ export const PowerpointIcon = "data:image/svg+xml;base64,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";
9
+ export const VideoIcon = "data:image/svg+xml;base64,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";
10
+ export const VisioIcon = "data:image/svg+xml;base64,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";
11
+ export const WordIcon = "data:image/svg+xml;base64,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";
@@ -4,12 +4,20 @@ function _defineProperty(obj, key, value) { if (key in obj) { Object.definePrope
4
4
 
5
5
  export class Constants {}
6
6
 
7
+ _defineProperty(Constants, "magicCodeBroadcastChannel", "MagicCodeChannel");
8
+
9
+ _defineProperty(Constants, "magicCodeResponseBroadcastChannel", "MagicCodeResponseChannel");
10
+
7
11
  _defineProperty(Constants, "systemMessageTag", "system");
8
12
 
9
13
  _defineProperty(Constants, "userMessageTag", "user");
10
14
 
15
+ _defineProperty(Constants, "historyMessageTag", "history");
16
+
11
17
  _defineProperty(Constants, "agentEndConversationMessageTag", "agentendconversation");
12
18
 
19
+ _defineProperty(Constants, "supervisorForceCloseMessageTag", "supervisorforceclosedconversation");
20
+
13
21
  _defineProperty(Constants, "receivedMessageClassName", "ms_lcw_webchat_received_message");
14
22
 
15
23
  _defineProperty(Constants, "sentMessageClassName", "ms_lcw_webchat_sent_message");
@@ -32,8 +40,6 @@ _defineProperty(Constants, "false", "false");
32
40
 
33
41
  _defineProperty(Constants, "maximumUnreadMessageCount", 99);
34
42
 
35
- _defineProperty(Constants, "widgetStateDataKey", "LcwChatWidgetState");
36
-
37
43
  _defineProperty(Constants, "channelIdKey", "ChannelId-");
38
44
 
39
45
  _defineProperty(Constants, "ChannelId", "lcw");
@@ -68,6 +74,14 @@ _defineProperty(Constants, "averageWaitTimeMessageTag", "averagewaittime");
68
74
 
69
75
  _defineProperty(Constants, "message", "message");
70
76
 
77
+ _defineProperty(Constants, "hiddenTag", "Hidden");
78
+
79
+ _defineProperty(Constants, "prefixTimestampTag", "ServerMessageTimestamp_");
80
+
81
+ _defineProperty(Constants, "acsChannel", "ACS_CHANNEL");
82
+
83
+ _defineProperty(Constants, "publicMessageTag", "public");
84
+
71
85
  _defineProperty(Constants, "supportedAdaptiveCardContentTypes", ["application/vnd.microsoft.card.adaptive", "application/vnd.microsoft.card.audio", "application/vnd.microsoft.card.hero", "application/vnd.microsoft.card.receipt", "application/vnd.microsoft.card.thumbnail", "application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"]);
72
86
 
73
87
  _defineProperty(Constants, "maxUploadFileSize", "500000");
@@ -118,8 +132,6 @@ _defineProperty(Constants, "InputSubmit", "InputSubmit");
118
132
 
119
133
  _defineProperty(Constants, "ReconnectIdAttributeName", "oc.reconnectid");
120
134
 
121
- _defineProperty(Constants, "redirectPageRequest", "redirectPageRequest");
122
-
123
135
  _defineProperty(Constants, "LiveChatWidget", "LiveChatWidgetNew");
124
136
 
125
137
  _defineProperty(Constants, "GuidPattern", "xx-x-4m-ym-xxx");
@@ -144,6 +156,10 @@ _defineProperty(Constants, "internetConnectionTestUrl", "https://ocsdk-prod.azur
144
156
 
145
157
  _defineProperty(Constants, "internetConnectionTestUrlText", "Omnichannel Connect Test");
146
158
 
159
+ _defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChanged");
160
+
161
+ _defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
162
+
147
163
  export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
148
164
  export class HtmlIdNames {}
149
165
 
@@ -253,6 +269,15 @@ export let ChatSDKError;
253
269
  ChatSDKError["WidgetUseOutsideOperatingHour"] = "WidgetUseOutsideOperatingHour";
254
270
  })(ChatSDKError || (ChatSDKError = {}));
255
271
 
272
+ export let EnvironmentVersion;
273
+
274
+ (function (EnvironmentVersion) {
275
+ EnvironmentVersion["prod"] = "prod";
276
+ EnvironmentVersion["dogfood"] = "df";
277
+ EnvironmentVersion["int"] = "int";
278
+ EnvironmentVersion["test"] = "test";
279
+ })(EnvironmentVersion || (EnvironmentVersion = {}));
280
+
256
281
  export class TranscriptConstants {}
257
282
 
258
283
  _defineProperty(TranscriptConstants, "ChatTranscriptsBodyColor", "#F5F5F5");
@@ -273,4 +298,22 @@ _defineProperty(TranscriptConstants, "InternalMode", "internal");
273
298
 
274
299
  _defineProperty(TranscriptConstants, "AgentDialogColor", "#2266E3");
275
300
 
276
- _defineProperty(TranscriptConstants, "AgentFontColor", "white");
301
+ _defineProperty(TranscriptConstants, "AgentFontColor", "white");
302
+
303
+ export class AriaTelemetryConstants {}
304
+
305
+ _defineProperty(AriaTelemetryConstants, "GERMANY_ENDPOINT", "https://de.pipe.aria.microsoft.com/Collector/3.0/");
306
+
307
+ _defineProperty(AriaTelemetryConstants, "GCCH_ENDPOINT", "https://tb.pipe.aria.microsoft.com/Collector/3.0/");
308
+
309
+ _defineProperty(AriaTelemetryConstants, "DOD_ENDPOINT", "https://pf.pipe.aria.microsoft.com/Collector/3.0");
310
+
311
+ _defineProperty(AriaTelemetryConstants, "EUROPE_ENDPOINT", "https://eu-mobile.events.data.microsoft.com/Collector/3.0/");
312
+
313
+ _defineProperty(AriaTelemetryConstants, "MOONCAKE_ENDPOINT", "");
314
+
315
+ _defineProperty(AriaTelemetryConstants, "Public", "Public");
316
+
317
+ _defineProperty(AriaTelemetryConstants, "EU", "Europe");
318
+
319
+ _defineProperty(AriaTelemetryConstants, "lcwEUDomainNames", ["crm4.omnichannelengagementhub.com", "crm12.omnichannelengagementhub.com", "crm16.omnichannelengagementhub.com", "crm17.omnichannelengagementhub.com", "crm19.omnichannelengagementhub.com"]);
@@ -13,7 +13,7 @@ export let ScenarioType;
13
13
  ScenarioType["ACS_ADAPTER"] = "LCW_ACSAdapterEvents";
14
14
  })(ScenarioType || (ScenarioType = {}));
15
15
 
16
- export let LogLevel;
16
+ export let LogLevel; // Events used in certain functionalities that are not being logged
17
17
 
18
18
  (function (LogLevel) {
19
19
  LogLevel["INFO"] = "INFO";
@@ -22,6 +22,35 @@ export let LogLevel;
22
22
  LogLevel["ERROR"] = "ERROR";
23
23
  })(LogLevel || (LogLevel = {}));
24
24
 
25
+ export let BroadcastEvent; // Events being logged
26
+
27
+ (function (BroadcastEvent) {
28
+ BroadcastEvent["LoadPostChatSurvey"] = "LoadPostChatSurvey";
29
+ BroadcastEvent["ChatEnded"] = "ChatEnded";
30
+ BroadcastEvent["NewMessageNotification"] = "NewMessageNotification";
31
+ BroadcastEvent["UnreadMessageCount"] = "UnreadMessageCount";
32
+ BroadcastEvent["StartProactiveChat"] = "StartProactiveChat";
33
+ BroadcastEvent["ProactiveChatStartChat"] = "ProactiveChatStartChat";
34
+ BroadcastEvent["ProactiveChatStartPopoutChat"] = "ProactiveChatStartPopoutChat";
35
+ BroadcastEvent["ProactiveChatIsInPopoutMode"] = "ProactiveChatIsInPopoutMode";
36
+ BroadcastEvent["ResetProactiveChatParams"] = "ResetProactiveChatParams";
37
+ BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
38
+ BroadcastEvent["NewMessageSent"] = "NewMessageSent";
39
+ BroadcastEvent["NewMessageReceived"] = "NewMessageReceived";
40
+ BroadcastEvent["RedirectPageRequest"] = "RedirectPageRequest";
41
+ BroadcastEvent["StartChat"] = "StartChat";
42
+ BroadcastEvent["StartChatSkippingChatButtonRendering"] = "StartChatSkippingChatButtonRendering";
43
+ BroadcastEvent["StartUnauthenticatedReconnectChat"] = "StartUnauthenticatedReconnectChat";
44
+ BroadcastEvent["InitiateEndChat"] = "InitiateEndChat";
45
+ BroadcastEvent["SetCustomContext"] = "SetCustomContext";
46
+ BroadcastEvent["ChatRetrievedFromCache"] = "ChatRetrievedFromCache";
47
+ BroadcastEvent["MaximizeChat"] = "MaximizeChat";
48
+ BroadcastEvent["ChatInitiated"] = "ChatInitiated";
49
+ BroadcastEvent["CloseChat"] = "CloseChat";
50
+ BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
51
+ BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
52
+ })(BroadcastEvent || (BroadcastEvent = {}));
53
+
25
54
  export let TelemetryEvent;
26
55
 
27
56
  (function (TelemetryEvent) {
@@ -70,7 +99,10 @@ export let TelemetryEvent;
70
99
  TelemetryEvent["PrechatSurveyLoaded"] = "PrechatSurveyLoaded";
71
100
  TelemetryEvent["PrechatSubmitted"] = "PrechatSubmitted";
72
101
  TelemetryEvent["StartChatSDKCall"] = "StartChatCall";
73
- TelemetryEvent["EndChatSDKCall"] = "EndChatCall";
102
+ TelemetryEvent["StartChatEventRecevied"] = "StartChatEventReceived";
103
+ TelemetryEvent["EndChatSDKCall"] = "EndChatSDKCall";
104
+ TelemetryEvent["EndChatEventReceived"] = "EndChatEventReceived";
105
+ TelemetryEvent["WindowClosed"] = "WindowClosed";
74
106
  TelemetryEvent["OnNewMessageFailed"] = "OnNewMessageFailed";
75
107
  TelemetryEvent["OnNewMessageAudioNotificationFailed"] = "OnNewMessageAudioNotificationFailed";
76
108
  TelemetryEvent["DownloadTranscriptResponseNullOrUndefined"] = "DownloadTranscriptResponseNullOrUndefined";
@@ -84,6 +116,7 @@ export let TelemetryEvent;
84
116
  TelemetryEvent["LoadingPaneLoaded"] = "LoadingPaneLoaded";
85
117
  TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
86
118
  TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
119
+ TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
87
120
  TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
88
121
  TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
89
122
  TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
@@ -94,6 +127,12 @@ export let TelemetryEvent;
94
127
  TelemetryEvent["EmailTranscriptButtonClicked"] = "EmailTranscriptButtonClicked";
95
128
  TelemetryEvent["EmailTranscriptCancelButtonClicked"] = "EmailTranscriptCancelButtonClicked";
96
129
  TelemetryEvent["AudioToggleButtonClicked"] = "AudioToggleButtonClicked";
130
+ TelemetryEvent["SuppressBotMagicCodeSucceeded"] = "SuppressBotMagicCodeSucceeded";
131
+ TelemetryEvent["SuppressBotMagicCodeFailed"] = "SuppressBotMagicCodeFailed";
132
+ TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
133
+ TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
134
+ TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
135
+ TelemetryEvent["ReceivedNullOrEmptyToken"] = "ReceivedNullOrEmptyToken";
97
136
  TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
98
137
  TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
99
138
  TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
@@ -105,7 +144,10 @@ export let TelemetryEvent;
105
144
  TelemetryEvent["InvalidConfiguration"] = "InvalidConfiguration";
106
145
  TelemetryEvent["SendTypingIndicatorSucceeded"] = "SendTypingIndicatorSucceeded";
107
146
  TelemetryEvent["SendTypingIndicatorFailed"] = "SendTypingIndicatorFailed";
147
+ TelemetryEvent["WebChatEvent"] = "WebChatEvent";
108
148
  TelemetryEvent["PreChatSurveyStartChatMethodFailed"] = "PreChatSurveyStartChatMethodFailed";
149
+ TelemetryEvent["ChatAlreadyTriggered"] = "ChatAlreadyTriggered";
150
+ TelemetryEvent["StartProactiveChatEventReceived"] = "StartProactiveChatEventReceived";
109
151
  TelemetryEvent["StartProactiveChatMethodFailed"] = "StartProactiveChatMethodFailed";
110
152
  TelemetryEvent["ProactiveChatAccepted"] = "ProactiveChatAccepted";
111
153
  TelemetryEvent["ProactiveChatRejected"] = "ProactiveChatRejected";
@@ -114,13 +156,14 @@ export let TelemetryEvent;
114
156
  TelemetryEvent["ReconnectChatContinueConversation"] = "ReconnectChatContinueConversation";
115
157
  TelemetryEvent["ReconnectChatStartNewConversation"] = "ReconnectChatStartNewConversation";
116
158
  TelemetryEvent["ReconnectChatMinimize"] = "ReconnectChatMinimize";
117
- TelemetryEvent["ChatWidgetStateChanged"] = "ChatWidgetStateChanged";
159
+ TelemetryEvent["MessageSent"] = "MessageSent";
160
+ TelemetryEvent["MessageReceived"] = "MessageReceived";
161
+ TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
118
162
  })(TelemetryEvent || (TelemetryEvent = {}));
119
163
 
120
164
  export class TelemetryConstants {
121
165
  static map(eventTypeOrScenarioType) {
122
166
  switch (eventTypeOrScenarioType) {
123
- case TelemetryEvent.StartChatSDKCall:
124
167
  case TelemetryEvent.ParseAdaptiveCardFailed:
125
168
  return ScenarioType.CONFIG_VALIDATION;
126
169
 
@@ -131,6 +174,7 @@ export class TelemetryConstants {
131
174
  case TelemetryEvent.LCWChatButtonShow:
132
175
  case TelemetryEvent.PrechatSurveyLoaded:
133
176
  case TelemetryEvent.LoadingPaneLoaded:
177
+ case TelemetryEvent.PostChatSurveyLoadingPaneLoaded:
134
178
  case TelemetryEvent.PostChatSurveyLoaded:
135
179
  case TelemetryEvent.EmailTranscriptLoaded:
136
180
  case TelemetryEvent.OutOfOfficePaneLoaded:
@@ -157,14 +201,23 @@ export class TelemetryConstants {
157
201
  case TelemetryEvent.PreChatSurveyStartChatMethodFailed:
158
202
  case TelemetryEvent.HeaderCloseButtonClicked:
159
203
  case TelemetryEvent.HeaderMinimizeButtonClicked:
204
+ case TelemetryEvent.MessageSent:
205
+ case TelemetryEvent.MessageReceived:
206
+ case TelemetryEvent.CustomContextReceived:
207
+ case TelemetryEvent.BrowserUnloadEventStarted:
160
208
  return ScenarioType.ACTIONS;
161
209
 
210
+ case TelemetryEvent.StartChatSDKCall:
211
+ case TelemetryEvent.StartChatEventRecevied:
162
212
  case TelemetryEvent.StartChatMethodException:
163
213
  case TelemetryEvent.CloseChatMethodException:
214
+ case TelemetryEvent.StartProactiveChatEventReceived:
164
215
  case TelemetryEvent.StartProactiveChatMethodFailed:
165
216
  case TelemetryEvent.OnNewMessageFailed:
166
217
  case TelemetryEvent.OnNewMessageAudioNotificationFailed:
167
218
  case TelemetryEvent.GetConversationDetailsCallFailed:
219
+ case TelemetryEvent.EndChatSDKCall:
220
+ case TelemetryEvent.EndChatEventReceived:
168
221
  case TelemetryEvent.EndChatSDKCallFailed:
169
222
  case TelemetryEvent.PostChatContextCallFailed:
170
223
  case TelemetryEvent.PostChatContextCallSucceed:
@@ -1,6 +1,6 @@
1
1
  function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
2
2
 
3
- import { ScenarioType } from "./TelemetryConstants";
3
+ import { ScenarioType, TelemetryEvent } from "./TelemetryConstants";
4
4
  import { newGuid } from "../utils";
5
5
  import { TelemetryManager } from "./TelemetryManager";
6
6
  import { BroadcastService } from "@microsoft/omnichannel-chat-components";
@@ -259,4 +259,16 @@ _defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
259
259
  }
260
260
  };
261
261
  BroadcastService.postMessage(telemetryEvent);
262
+ });
263
+
264
+ _defineProperty(TelemetryHelper, "logWebChatEvent", (logLevel, payload) => {
265
+ const telemetryEvent = {
266
+ eventName: TelemetryEvent.WebChatEvent,
267
+ logLevel: logLevel,
268
+ payload: { ...payload,
269
+ type: TelemetryEvent.WebChatEvent,
270
+ scenarioType: ScenarioType.WEBCHAT
271
+ }
272
+ };
273
+ BroadcastService.postMessage(telemetryEvent);
262
274
  });
@@ -4,6 +4,8 @@ import { LogLevel, ScenarioType, TelemetryConstants, TelemetryEvent } from "./Te
4
4
  import { BroadcastService } from "@microsoft/omnichannel-chat-components";
5
5
  import { ariaTelemetryLogger } from "./loggers/ariaTelemetryLogger";
6
6
  import { consoleLogger } from "./loggers/consoleLogger";
7
+ import { defaultAriaConfig } from "./defaultConfigs/defaultAriaConfig";
8
+ import { TelemetryHelper } from "./TelemetryHelper";
7
9
  export class TelemetryTimers {}
8
10
 
9
11
  _defineProperty(TelemetryTimers, "LcwLoadToChatButtonTimer", void 0);
@@ -26,25 +28,25 @@ export const RegisterLoggers = () => {
26
28
  const registerLoggers = () => {
27
29
  var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
28
30
 
29
- if (!((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int !== void 0 && (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) !== null && _TelemetryManager$Int2 !== void 0 && _TelemetryManager$Int2.disableConsoleLog) || !((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int3 !== void 0 && (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) !== null && _TelemetryManager$Int4 !== void 0 && _TelemetryManager$Int4.telemetryDisabled)) {
31
+ if (((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.disableConsoleLog) === false || ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.telemetryDisabled) === false) {
30
32
  BroadcastService.getAnyMessage().subscribe(event => {
31
- if (event.payload && event.eventName !== TelemetryEvent.ChatWidgetStateChanged) {
33
+ if (event.payload && event.eventName in TelemetryEvent) {
32
34
  logTelemetry(event);
33
35
  }
34
36
  });
35
37
  }
36
38
 
37
- if (!((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int5 !== void 0 && (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) !== null && _TelemetryManager$Int6 !== void 0 && _TelemetryManager$Int6.disableConsoleLog)) {
39
+ if (((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.disableConsoleLog) === false) {
38
40
  loggers.push(consoleLogger());
39
41
  }
40
42
 
41
- if (!((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int7 !== void 0 && (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) !== null && _TelemetryManager$Int8 !== void 0 && _TelemetryManager$Int8.telemetryDisabled)) {
43
+ if (((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.telemetryDisabled) === false) {
42
44
  var _TelemetryManager$Int9, _TelemetryManager$Int18, _TelemetryManager$Int19;
43
45
 
44
46
  if ((_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int9 !== void 0 && _TelemetryManager$Int9.ariaConfig) {
45
47
  var _TelemetryManager$Int10, _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14, _TelemetryManager$Int15, _TelemetryManager$Int16, _TelemetryManager$Int17;
46
48
 
47
- loggers.push(ariaTelemetryLogger(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? "", ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? false, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? "", ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? "OmniChannelProd_Web"));
49
+ loggers.push(ariaTelemetryLogger(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? defaultAriaConfig.ariaTelemetryKey, ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? defaultAriaConfig.disableCookieUsage, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? defaultAriaConfig.collectorUriForTelemetry, ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? defaultAriaConfig.ariaTelemetryApplicationName));
48
50
  }
49
51
 
50
52
  const customLoggers = (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : (_TelemetryManager$Int19 = _TelemetryManager$Int18.telemetryConfig) === null || _TelemetryManager$Int19 === void 0 ? void 0 : _TelemetryManager$Int19.telemetryLoggers;
@@ -67,8 +69,15 @@ export const RegisterLoggers = () => {
67
69
 
68
70
  const logTelemetry = telemetryEvent => {
69
71
  loggers.map(logger => {
72
+ var _payload;
73
+
70
74
  const logLevel = telemetryEvent.logLevel ?? LogLevel.INFO;
71
- logger.log(logLevel, parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload));
75
+ const scenarioType = ((_payload = telemetryEvent.payload) === null || _payload === void 0 ? void 0 : _payload.scenarioType) ?? ScenarioType.UNDEFINED;
76
+ const telemetryInput = parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload, scenarioType);
77
+ telemetryInput.telemetryInfo = {
78
+ telemetryInfo: TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput)
79
+ };
80
+ logger.log(logLevel, telemetryInput);
72
81
  });
73
82
  };
74
83
 
@@ -1,6 +1,6 @@
1
1
  export const defaultAriaConfig = {
2
2
  collectorUriForTelemetry: "",
3
3
  ariaTelemetryKey: "c7655518acf1403f93ff6b9f77942f0a-d01a02fd-6b50-4de3-a566-62eda11f93bc-7083",
4
- ariaTelemetryApplicationName: "",
4
+ ariaTelemetryApplicationName: "D365_Omnichannel_Client_Public_Prod",
5
5
  disableCookieUsage: true
6
6
  };
@@ -3,5 +3,8 @@ export const defaultTelemetryConfiguration = {
3
3
  telemetryDisabled: false,
4
4
  disableConsoleLog: false,
5
5
  telemetryLoggers: [],
6
- ariaConfigurations: defaultAriaConfig
6
+ ariaConfigurations: defaultAriaConfig,
7
+ chatWidgetVersion: "0.0.0-0",
8
+ chatComponentVersion: "0.0.0-0",
9
+ OCChatSDKVersion: "0.0.0-0"
7
10
  };
@@ -1,9 +1,9 @@
1
- import { isNullOrEmptyString, isNullOrUndefined } from "../../utils";
1
+ import { getDomain, isNullOrEmptyString, isNullOrUndefined } from "../../utils";
2
2
  import AWTEventProperties from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTEventProperties";
3
3
  import AWTLogManager from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTLogManager";
4
4
  import { AWTPiiKind } from "@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums";
5
- import { Constants } from "../../Constants";
6
- import { TelemetryHelper } from "../TelemetryHelper";
5
+ import { Constants, AriaTelemetryConstants, EnvironmentVersion } from "../../Constants";
6
+ import { TelemetryManager } from "../TelemetryManager";
7
7
  export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUriForTelemetry, ariaTelemetryApplicationName) => {
8
8
  let _logger;
9
9
 
@@ -15,6 +15,21 @@ export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, colle
15
15
 
16
16
  if (!isNullOrEmptyString(collectiorUriForTelemetry)) {
17
17
  configuration.collectorUri = collectiorUriForTelemetry;
18
+ } else {
19
+ if (TelemetryManager.InternalTelemetryData.environmentVersion == EnvironmentVersion.prod) {
20
+ var _TelemetryManager$Int;
21
+
22
+ const orgUrl = (_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.orgUrl;
23
+
24
+ if (!isNullOrUndefined(orgUrl)) {
25
+ // If the given org is a Production EU org, modify the Aria collector uri
26
+ const region = getDomain(orgUrl);
27
+
28
+ if (region === AriaTelemetryConstants.EU) {
29
+ configuration.collectorUri = AriaTelemetryConstants.EUROPE_ENDPOINT;
30
+ }
31
+ }
32
+ }
18
33
  }
19
34
 
20
35
  try {
@@ -33,18 +48,25 @@ export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, colle
33
48
 
34
49
  const ariaLogger = {
35
50
  log: (logLevel, telemetryInput) => {
36
- let property;
37
- const eventProperties = new AWTEventProperties();
38
- const event = TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput);
39
- eventProperties.setName(telemetryInput.scenarioType);
40
-
41
- for (const key of Object.keys(event)) {
42
- property = typeof event[key] === "object" ? JSON.stringify(event[key]) : event[key];
43
- eventProperties.setProperty(key, property);
44
- }
51
+ try {
52
+ let property;
53
+ const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo;
54
+ const eventProperties = new AWTEventProperties();
55
+ eventProperties.setName(telemetryInput.scenarioType);
45
56
 
46
- eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, Constants.LiveChatWidget, AWTPiiKind.GenericData);
47
- logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
57
+ if (telemetryInfo) {
58
+ for (const key of Object.keys(telemetryInfo)) {
59
+ property = typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key];
60
+ eventProperties.setProperty(key, property);
61
+ }
62
+
63
+ eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, Constants.LiveChatWidget, AWTPiiKind.GenericData);
64
+ }
65
+
66
+ logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
67
+ } catch (error) {
68
+ console.error("Error in logging telemetry to Aria logger:" + error);
69
+ }
48
70
  },
49
71
  dispose: () => {
50
72
  AWTLogManager.flush(function () {
@@ -4,27 +4,28 @@ export const consoleLogger = () => {
4
4
  const consoleLogger = {
5
5
  log: (logLevel, telemetryInput) => {
6
6
  const payload = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.payload && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload : "";
7
+ const telemetryInfo = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.telemetryInfo && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo : "";
7
8
 
8
9
  try {
9
10
  switch (logLevel) {
10
11
  case LogLevel.INFO:
11
- console.info(Constants.LiveChatWidget, payload);
12
+ console.info(Constants.LiveChatWidget, payload, telemetryInfo);
12
13
  break;
13
14
 
14
15
  case LogLevel.DEBUG:
15
- console.debug(Constants.LiveChatWidget, payload);
16
+ console.debug(Constants.LiveChatWidget, payload, telemetryInfo);
16
17
  break;
17
18
 
18
19
  case LogLevel.WARN:
19
- console.warn(Constants.LiveChatWidget, payload);
20
+ console.warn(Constants.LiveChatWidget, payload, telemetryInfo);
20
21
  break;
21
22
 
22
23
  case LogLevel.ERROR:
23
- console.error(Constants.LiveChatWidget, payload);
24
+ console.error(Constants.LiveChatWidget, payload, telemetryInfo);
24
25
  break;
25
26
 
26
27
  default:
27
- console.debug(Constants.LiveChatWidget, payload);
28
+ console.debug(Constants.LiveChatWidget, payload, telemetryInfo);
28
29
  break;
29
30
  }
30
31
  } catch (ex) {
@@ -1,5 +1,7 @@
1
- import { Constants, LocaleConstants } from "./Constants";
1
+ import { AriaTelemetryConstants, Constants, LocaleConstants } from "./Constants";
2
+ import { DataStoreManager } from "./contextDataStore/DataStoreManager";
2
3
  import { KeyCodes } from "./KeyCodes";
4
+ import { BroadcastEvent } from "./telemetry/TelemetryConstants";
3
5
 
4
6
  const getElementBySelector = selector => {
5
7
  let element;
@@ -276,4 +278,56 @@ export const createTimer = () => {
276
278
  }
277
279
 
278
280
  };
281
+ }; // Returns the domain of the org
282
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
283
+
284
+ export const getDomain = hostValue => {
285
+ for (let i = 0; i < AriaTelemetryConstants.lcwEUDomainNames.length; i++) {
286
+ if (hostValue.endsWith(AriaTelemetryConstants.lcwEUDomainNames[i])) {
287
+ return AriaTelemetryConstants.EU;
288
+ }
289
+ }
290
+
291
+ return AriaTelemetryConstants.Public;
292
+ };
293
+ export const getWidgetCacheId = (orgId, widgetId) => {
294
+ return `${Constants.ChatWidgetStateChangedPrefix}_${orgId}_${widgetId}`;
295
+ };
296
+ export const getWidgetEndChatEventName = (orgId, widgetId) => {
297
+ return `${BroadcastEvent.ChatEnded}_${orgId}_${widgetId}`;
298
+ }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
299
+
300
+ export const getStateFromCache = (orgId, widgetId) => {
301
+ // Getting updated state from cache
302
+ try {
303
+ if (DataStoreManager.clientDataStore) {
304
+ var _DataStoreManager$cli;
305
+
306
+ const widgetStateEventName = getWidgetCacheId(orgId, widgetId);
307
+ const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
308
+ const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
309
+ return persistedState;
310
+ } else {
311
+ return null;
312
+ }
313
+ } catch (error) {
314
+ console.log(error);
315
+ return null;
316
+ }
317
+ }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
318
+
319
+ export const isUndefinedOrEmpty = object => {
320
+ if (object) {
321
+ if (Object.keys(object).length === 0) {
322
+ return true;
323
+ }
324
+
325
+ return false;
326
+ } else {
327
+ return true;
328
+ }
329
+ }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
330
+
331
+ export const addDelayInMs = ms => {
332
+ return new Promise(resolve => setTimeout(resolve, ms));
279
333
  };
@@ -177,6 +177,20 @@ export const CallingContainerStateful = props => {
177
177
  });
178
178
  }
179
179
  });
180
+ window.addEventListener("beforeunload", () => {
181
+ if (state.uiStates.isIncomingCall) {
182
+ voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.rejectCall();
183
+ } else {
184
+ voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.stopCall();
185
+ }
186
+
187
+ voiceVideoCallingSdk === null || voiceVideoCallingSdk === void 0 ? void 0 : voiceVideoCallingSdk.close();
188
+ dispatch({
189
+ type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
190
+ payload: false
191
+ });
192
+ resetCallingStates(true);
193
+ });
180
194
  }, []);
181
195
  const controlProps = {
182
196
  id: "oc-lcw-callingcontainer",