@microsoft/omnichannel-chat-widget 0.1.0-main.cde77ea → 0.1.0-main.ce5063d

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (300) hide show
  1. package/lib/cjs/assets/Icons.js +4 -2
  2. package/lib/cjs/common/Constants.js +18 -167
  3. package/lib/cjs/common/KeyCodes.js +0 -3
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +0 -4
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +24 -0
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +30 -23
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +16 -57
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +0 -31
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  14. package/lib/cjs/common/utils.js +34 -108
  15. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  16. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  17. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  18. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -32
  19. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  22. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  23. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  26. package/lib/cjs/components/headerstateful/HeaderStateful.js +17 -31
  27. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  28. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +37 -0
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +0 -5
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +32 -0
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +11 -19
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +35 -0
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +5 -12
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +64 -43
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +53 -38
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +20 -54
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +78 -128
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +173 -112
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/{IAuthProps.js → IScrollBarProps.js} +0 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +257 -230
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  56. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  57. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  60. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  64. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -38
  65. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  66. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  67. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +29 -34
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +9 -26
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +2 -17
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  76. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +0 -4
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -4
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  119. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  120. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  121. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  122. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  123. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -28
  124. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +12 -12
  125. package/lib/cjs/contexts/createReducer.js +159 -105
  126. package/lib/cjs/controller/componentController.js +2 -31
  127. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  128. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  129. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  130. package/lib/cjs/index.js +0 -5
  131. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  132. package/lib/esm/assets/Icons.js +2 -1
  133. package/lib/esm/common/Constants.js +15 -154
  134. package/lib/esm/common/KeyCodes.js +0 -2
  135. package/lib/esm/common/contextDataStore/DataStoreManager.js +0 -2
  136. package/lib/esm/common/storage/default/defaultCacheManager.js +16 -0
  137. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  138. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  139. package/lib/esm/common/telemetry/TelemetryConstants.js +34 -20
  140. package/lib/esm/common/telemetry/TelemetryHelper.js +16 -45
  141. package/lib/esm/common/telemetry/TelemetryManager.js +0 -18
  142. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  143. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  144. package/lib/esm/common/utils.js +31 -57
  145. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  146. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  147. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  148. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +10 -13
  149. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  150. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  151. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  152. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  153. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  154. package/lib/esm/components/headerstateful/HeaderStateful.js +17 -16
  155. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  156. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +30 -0
  157. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +0 -3
  158. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +25 -0
  159. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +11 -15
  160. package/lib/esm/components/livechatwidget/common/Deferred.js +28 -0
  161. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  162. package/lib/esm/components/livechatwidget/common/createAdapter.js +7 -6
  163. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  164. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  165. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  166. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  167. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +66 -30
  168. package/lib/esm/components/livechatwidget/common/endChat.js +55 -23
  169. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  170. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  171. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  172. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +22 -19
  173. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +76 -109
  174. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  175. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  176. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  177. package/lib/esm/components/livechatwidget/common/startChat.js +173 -89
  178. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  179. package/lib/esm/components/livechatwidget/interfaces/{IAuthProps.js → IScrollBarProps.js} +0 -0
  180. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +261 -169
  181. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  182. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  183. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  184. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  185. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  186. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  187. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  188. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  189. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  190. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -22
  191. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  192. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  193. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +27 -9
  194. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  195. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  196. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  197. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +9 -18
  198. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +2 -13
  199. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  200. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  201. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  202. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +0 -2
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -2
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  245. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  246. package/lib/esm/contexts/ChatContextStore.js +2 -1
  247. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  248. package/lib/esm/contexts/common/ConversationState.js +0 -1
  249. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -28
  250. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +12 -8
  251. package/lib/esm/contexts/createReducer.js +159 -102
  252. package/lib/esm/controller/componentController.js +3 -2
  253. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  254. package/lib/esm/hooks/useChatContextStore.js +0 -4
  255. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  256. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  257. package/lib/types/assets/Icons.d.ts +1 -0
  258. package/lib/types/common/Constants.d.ts +13 -0
  259. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  260. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  261. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  262. package/lib/types/common/telemetry/TelemetryConstants.d.ts +18 -5
  263. package/lib/types/common/telemetry/TelemetryHelper.d.ts +1 -1
  264. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  265. package/lib/types/common/utils.d.ts +5 -4
  266. package/lib/types/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.d.ts +1 -1
  267. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  268. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  269. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  270. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  271. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  272. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  273. package/lib/types/components/livechatwidget/common/endChat.d.ts +1 -1
  274. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -8
  275. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +1 -1
  276. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -4
  277. package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts +1 -1
  278. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  279. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +5 -4
  280. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  281. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  282. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  283. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  284. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  285. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  286. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  287. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  288. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  289. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  290. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts +1 -1
  291. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  292. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.d.ts +1 -1
  293. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  294. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  295. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  296. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +4 -2
  297. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -27
  298. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  299. package/package.json +5 -4
  300. package/lib/types/components/livechatwidget/interfaces/IAuthProps.d.ts +0 -4
@@ -1,4 +1,4 @@
1
- import { ChatSDKError } from "../../../common/Constants";
1
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
2
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
3
3
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
4
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
@@ -9,62 +9,58 @@ import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
9
9
  import { createAdapter } from "./createAdapter";
10
10
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
11
11
  import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
12
- import { getReconnectIdForAuthenticatedChat, handleRedirectUnauthenticatedReconnectChat } from "./reconnectChatHelper";
13
12
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
14
13
  import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
15
14
  import { BroadcastService } from "@microsoft/omnichannel-chat-components";
15
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
16
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
17
+ import { handleChatReconnect } from "./reconnectChatHelper";
18
+
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
16
21
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
18
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
20
- var _props$reconnectChatP;
21
-
26
+ var _props$controlProps;
22
27
  optionalParams = {}; //Resetting to ensure no stale values
23
- // Can connect to existing chat session
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
24
29
 
30
+ // Can connect to existing chat session
25
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
26
32
  return;
27
- } // Redirecting if unauthenticated reconnect chat expired
28
-
29
-
30
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
31
- var _props$reconnectChatP2, _props$reconnectChatP3;
32
-
33
- await handleRedirectUnauthenticatedReconnectChat(chatSDK, props.authProps, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.redirectInSameWindow);
34
- return;
35
- } // Getting reconnectId for authenticated chat
36
-
37
-
38
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
39
35
 
40
- if (reconnectId) {
41
- dispatch({
42
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
43
- payload: reconnectId
44
- });
45
- dispatch({
46
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
47
- payload: ConversationState.ReconnectChat
48
- });
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
49
38
  return;
50
- } // Set custom context params
51
-
52
-
53
- setCustomContextParams(props, chatSDK); // Setting Proactive chat settings
39
+ }
54
40
 
41
+ // Setting Proactive chat settings
55
42
  const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
56
- const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
57
44
 
58
- setPreChatAndInitiateChat(chatSDK, props.authProps, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
59
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
60
48
 
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
57
+ }
58
+ }
61
59
 
62
- const setPreChatAndInitiateChat = async (chatSDK, authProps, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
63
60
  // Getting prechat Survey Context
64
61
  const parseToJson = false;
65
62
  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
66
63
  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
67
-
68
64
  if (showPrechat) {
69
65
  dispatch({
70
66
  type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -75,26 +71,39 @@ const setPreChatAndInitiateChat = async (chatSDK, authProps, dispatch, setAdapte
75
71
  payload: ConversationState.Prechat
76
72
  });
77
73
  return;
78
- } //Initiate start chat
79
-
74
+ }
80
75
 
76
+ //Initiate start chat
81
77
  dispatch({
82
78
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
83
79
  payload: ConversationState.Loading
84
80
  });
85
- await initStartChat(chatSDK, authProps, dispatch, setAdapter);
86
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
87
-
81
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
82
+ };
88
83
 
89
- const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, persistedState) => {
84
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
85
+ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
90
86
  try {
91
87
  var _newAdapter$activity$, _TelemetryTimers$Widg;
88
+ //Start widget load timer
89
+ TelemetryTimers.WidgetLoadTimer = createTimer();
90
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
91
+ Event: TelemetryEvent.WidgetLoadStarted,
92
+ Description: "Widget loading started"
93
+ });
94
+ const authClientFunction = getAuthClientFunction(chatConfig);
95
+ if (getAuthToken && authClientFunction) {
96
+ // set auth token to chat sdk before start chat
97
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
98
+ if (!authSuccess) {
99
+ return;
100
+ }
101
+ }
102
+ let isStartChatSuccessful = false;
92
103
 
93
- let isStartChatSuccessful = false; //Check if chat retrieved from cache
94
-
104
+ //Check if chat retrieved from cache
95
105
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
96
106
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
97
-
98
107
  BroadcastService.postMessage({
99
108
  eventName: BroadcastEvent.ChatRetrievedFromCache,
100
109
  payload: {
@@ -103,20 +112,14 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
103
112
  }
104
113
  });
105
114
  }
106
-
107
115
  try {
108
- //Start widget load timer
109
- TelemetryTimers.WidgetLoadTimer = createTimer();
110
116
  TelemetryHelper.logSDKEvent(LogLevel.INFO, {
111
117
  Event: TelemetryEvent.StartChatSDKCall
112
- }); // Set optional params
113
-
114
- optionalParams = Object.assign({}, params, optionalParams); // set auth token to chat sdk before start chat
115
-
116
- if (authProps && authProps.setAuthTokenProviderToChatSdk) {
117
- await authProps.setAuthTokenProviderToChatSdk(chatSDK, authProps.authClientFunction);
118
- }
118
+ });
119
119
 
120
+ // Set custom context params
121
+ setCustomContextParams(chatSDK);
122
+ optionalParams = Object.assign({}, params, optionalParams);
120
123
  await chatSDK.startChat(optionalParams);
121
124
  isStartChatSuccessful = true;
122
125
  } catch (error) {
@@ -126,17 +129,17 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
126
129
  exception: `Failed to setup startChat: ${error}`
127
130
  }
128
131
  });
129
- isStartChatSuccessful = false; // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
132
+ isStartChatSuccessful = false;
133
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
130
134
  // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
131
-
132
135
  dispatch({
133
136
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
134
137
  payload: ConversationState.Closed
135
138
  });
136
139
  return;
137
- } // New adapter creation
138
-
140
+ }
139
141
 
142
+ // New adapter creation
140
143
  const newAdapter = await createAdapter(chatSDK);
141
144
  setAdapter(newAdapter);
142
145
  const chatToken = await chatSDK.getChatToken();
@@ -145,34 +148,41 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
145
148
  payload: chatToken
146
149
  });
147
150
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
148
-
149
151
  if (persistedState) {
150
152
  dispatch({
151
153
  type: LiveChatWidgetActionType.SET_WIDGET_STATE,
152
154
  payload: persistedState
153
155
  });
154
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
156
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
155
157
  return;
156
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
157
-
158
+ }
158
159
 
160
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
159
161
  const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
160
162
  dispatch({
161
163
  type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
162
164
  payload: liveChatContext
163
- }); // Set post chat context in state, no survey load
165
+ });
164
166
 
165
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch); // Updating chat session detail for telemetry
167
+ // Set post chat context in state, no survey load
168
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
166
169
 
167
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
170
+ // Updating chat session detail for telemetry
171
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
168
172
 
173
+ // Set app state to Active
169
174
  if (isStartChatSuccessful) {
175
+ ActivityStreamHandler.uncork();
176
+ // Update start chat failure app state if chat loads successfully
177
+ dispatch({
178
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
179
+ payload: false
180
+ });
170
181
  dispatch({
171
182
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
172
183
  payload: ConversationState.Active
173
184
  });
174
185
  }
175
-
176
186
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
177
187
  Event: TelemetryEvent.WidgetLoadComplete,
178
188
  Description: "Widget load complete",
@@ -185,8 +195,8 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
185
195
  Exception: `Widget load Failed: ${ex}`
186
196
  }
187
197
  });
188
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
189
-
198
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
199
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
190
200
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
191
201
  dispatch({
192
202
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -196,26 +206,36 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
196
206
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
197
207
  payload: ConversationState.OutOfOffice
198
208
  });
209
+ return;
199
210
  }
211
+ // Set app state to failing start chat
212
+ dispatch({
213
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
214
+ payload: true
215
+ });
216
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
217
+ dispatch({
218
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
219
+ payload: ConversationState.Loading
220
+ });
200
221
  } finally {
201
222
  optionalParams = {};
223
+ widgetInstanceId = "";
202
224
  }
203
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
204
-
225
+ };
205
226
 
227
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
206
228
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
207
- var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _persistedState$domai6, _persistedState$appSt;
208
-
229
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
209
230
  // By pass this function in case of popout chat
210
- if (state.appStates.skipChatButtonRendering === true) {
231
+ if (state.appStates.hideStartChatButton === true) {
211
232
  return false;
212
233
  }
234
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
213
235
 
214
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId); //Connect to only active chat session
215
-
236
+ //Connect to only active chat session
216
237
  if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
217
238
  var _persistedState$domai7;
218
-
219
239
  dispatch({
220
240
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
221
241
  payload: ConversationState.Loading
@@ -223,27 +243,91 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
223
243
  const optionalParams = {
224
244
  liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
225
245
  };
226
- await initStartChat(chatSDK, props.authProps, dispatch, setAdapter, optionalParams, persistedState);
246
+ await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
227
247
  return true;
228
248
  } else {
229
249
  return false;
230
250
  }
231
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
251
+ };
232
252
 
253
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
254
+ const setCustomContextParams = chatSDK => {
255
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
256
+ // Add custom context only for unauthenticated chat
257
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
258
+ if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
259
+ var _persistedState$domai9, _persistedState$domai10;
260
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
261
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
262
+ TelemetryHelper.logSDKEvent(LogLevel.WARN, {
263
+ Event: TelemetryEvent.StartChatMethodException,
264
+ ExceptionDetails: {
265
+ exception: errorMessage
266
+ }
267
+ });
268
+ throw new Error(errorMessage);
269
+ }
270
+ optionalParams = Object.assign({}, optionalParams, {
271
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
272
+ });
273
+ }
274
+ };
233
275
 
234
- const setCustomContextParams = (props, chatSDK) => {
235
- var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _props$chatConfig, _persistedState$domai8;
276
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
277
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
278
+ //For auth chat
279
+ if (props.getAuthToken) {
280
+ const authClientFunction = getAuthClientFunction(props.chatConfig);
281
+ if (authClientFunction) {
282
+ // set auth token to chat sdk before start chat
283
+ const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
284
+ if (!authSuccess) {
285
+ return false;
286
+ }
287
+ return true;
288
+ }
289
+ }
290
+ return true;
291
+ };
236
292
 
237
- // Add custom context only for unauthenticated chat
238
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
293
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
294
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
295
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
296
+ let conversationDetails = undefined;
239
297
 
240
- if (!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
241
- var _persistedState$domai9;
298
+ // Show Loading screen during auth check and start chat calls
299
+ dispatch({
300
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
301
+ payload: ConversationState.Loading
302
+ });
303
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
304
+ if (!authSucceed) {
305
+ return false;
306
+ }
242
307
 
243
- optionalParams = Object.assign({}, optionalParams, {
244
- customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai9 = persistedState.domainStates) === null || _persistedState$domai9 === void 0 ? void 0 : _persistedState$domai9.customContext
308
+ //Preserve old requestId
309
+ const oldRequestId = chatSDK.requestId;
310
+ try {
311
+ chatSDK.requestId = requestId;
312
+ conversationDetails = await chatSDK.getConversationDetails();
313
+ if (Object.keys(conversationDetails).length === 0) {
314
+ chatSDK.requestId = oldRequestId;
315
+ return false;
316
+ }
317
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
318
+ chatSDK.requestId = oldRequestId;
319
+ return false;
320
+ }
321
+ return true;
322
+ } catch (erorr) {
323
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
324
+ Event: TelemetryEvent.GetConversationDetailsException,
325
+ ExceptionDetails: {
326
+ exception: `Conversation is not valid: ${erorr}`
327
+ }
245
328
  });
329
+ chatSDK.requestId = oldRequestId;
330
+ return false;
246
331
  }
247
332
  };
248
-
249
- export { prepareStartChat, initStartChat, setPreChatAndInitiateChat };
333
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any