@microsoft/omnichannel-chat-widget 0.1.0-main.cde77ea → 0.1.0-main.ce08f21

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -89,6 +89,10 @@ var _useChatContextStore = _interopRequireDefault(require("../../../hooks/useCha
 
 var _useChatSDKStore = _interopRequireDefault(require("../../../hooks/useChatSDKStore"));
 
+var _ActivityStreamHandler = require("../common/ActivityStreamHandler");
+
+var _Constants = require("../../../common/Constants");
+
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
@@ -98,7 +102,7 @@ function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj &&
 function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
 
 const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _props$controlProps, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps5, _props$controlProps6, _props$componentOverr, _props$controlProps7, _props$componentOverr2, _props$controlProps8, _props$componentOverr3, _props$controlProps9, _props$componentOverr4, _props$controlProps10, _props$componentOverr5, _props$controlProps11, _props$componentOverr6, _props$controlProps12, _props$componentOverr7, _props$controlProps13, _props$controlProps14, _props$componentOverr8, _props$controlProps15, _props$componentOverr9, _props$controlProps16, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
+  var _props$webChatContain, _props$styleProps, _props$controlProps, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps13, _props$controlProps14, _props$componentOverr, _props$controlProps15, _props$componentOverr2, _props$controlProps16, _props$componentOverr3, _props$controlProps17, _props$componentOverr4, _props$controlProps18, _props$componentOverr5, _props$controlProps19, _props$componentOverr6, _props$controlProps20, _props$componentOverr7, _props$controlProps21, _props$controlProps22, _props$componentOverr8, _props$controlProps23, _props$componentOverr9, _props$controlProps24, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
 
   const [state, dispatch] = (0, _useChatContextStore.default)(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
@@ -124,20 +128,14 @@ const LiveChatWidgetStateful = props => {
   let widgetStateEventName = "";
 
   const initiateEndChatOnBrowserUnload = () => {
-    var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _DataStoreManager$cli;
+    var _DataStoreManager$cli;
 
     _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.BrowserUnloadEventStarted,
       Description: "Browser unload event received."
     });
 
-    const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId); // End chat if the chat is still active and browser closed
-
-    if (persistedState.appStates.conversationState === _ConversationState.ConversationState.Active) {
-      //Browser close scenario/no room for PCS/so just end chat and notify agent immidiately
-      (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
-    } // Clean local storage
-
+    (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false); // Clean local storage
 
     (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage"); //Dispose calling instance
 
@@ -152,8 +150,9 @@ const LiveChatWidgetStateful = props => {
   };
 
   (0, _react2.useEffect)(() => {
-    var _props$controlProps2, _props$controlProps3, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps4, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li;
+    var _props$chatSDK, _props$chatSDK$omnich, _props$controlProps2, _props$controlProps3, _props$controlProps4, _props$controlProps6, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps7, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li;
 
+    (0, _omnichannelChatComponents.BroadcastServiceInitialize)((_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.widgetId);
     (0, _registerTelemetryLoggers.registerTelemetryLoggers)(props, dispatch);
     (0, _createInternetConnectionChangeHandler.createInternetConnectionChangeHandler)();
     _DataStoreManager.DataStoreManager.clientDataStore = props.contextDataStore ?? undefined;
@@ -169,6 +168,16 @@ const LiveChatWidgetStateful = props => {
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
       payload: false
     });
+
+    if ((_props$controlProps3 = props.controlProps) !== null && _props$controlProps3 !== void 0 && _props$controlProps3.widgetInstanceId && !(0, _utils.isNullOrEmptyString)((_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.widgetInstanceId)) {
+      var _props$controlProps5;
+
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
+        payload: (_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.widgetInstanceId
+      });
+    }
+
     (0, _initCallingSdk.initCallingSdk)(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
       sdkCreated && dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
@@ -176,16 +185,16 @@ const LiveChatWidgetStateful = props => {
       });
     }); // Initialize global dir
 
-    const globalDir = ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
+    const globalDir = ((_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_GLOBAL_DIR,
       payload: globalDir
     });
 
-    if (!((_props$controlProps4 = props.controlProps) !== null && _props$controlProps4 !== void 0 && _props$controlProps4.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
+    if (!((_props$controlProps7 = props.controlProps) !== null && _props$controlProps7 !== void 0 && _props$controlProps7.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
       var _props$reconnectChatP2;
 
-      (0, _reconnectChatHelper.startUnauthenticatedReconnectChat)(chatSDK, props.authProps, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, _startChat.initStartChat);
+      (0, _reconnectChatHelper.startUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, _startChat.initStartChat);
       return;
     } // Check if auth settings enabled, do not connect to existing chat from cache during refresh/re-load
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -193,7 +202,7 @@ const LiveChatWidgetStateful = props => {
 
     const isAuthenticationSettingsEnabled = (_props$chatConfig2 = props.chatConfig) !== null && _props$chatConfig2 !== void 0 && (_props$chatConfig2$Li = _props$chatConfig2.LiveChatConfigAuthSettings) !== null && _props$chatConfig2$Li !== void 0 && _props$chatConfig2$Li.msdyn_javascriptclientfunction ? true : false;
 
-    if (!isAuthenticationSettingsEnabled) {
+    if (isAuthenticationSettingsEnabled === false) {
       var _state$domainStates;
 
       if (!(0, _utils.isUndefinedOrEmpty)((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && state.appStates.conversationState === _ConversationState.ConversationState.Active) {
@@ -202,7 +211,7 @@ const LiveChatWidgetStateful = props => {
         const optionalParams = {
           liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
         };
-        (0, _startChat.initStartChat)(chatSDK, props.authProps, dispatch, setAdapter, optionalParams);
+        (0, _startChat.initStartChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams);
         return;
       }
     } // All other case should show start chat button, skipChatButtonRendering will take care of it own
@@ -225,7 +234,7 @@ const LiveChatWidgetStateful = props => {
       if ((_props$reconnectChatP3 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP3 !== void 0 && _props$reconnectChatP3.reconnectId && !state.appStates.reconnectId) {
         var _props$reconnectChatP4, _props$reconnectChatP5;
 
-        (0, _reconnectChatHelper.handleUnauthenticatedReconnectChat)(chatSDK, props.authProps, dispatch, setAdapter, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.reconnectId, _startChat.initStartChat, (_props$reconnectChatP5 = props.reconnectChatPaneProps) === null || _props$reconnectChatP5 === void 0 ? void 0 : _props$reconnectChatP5.redirectInSameWindow);
+        (0, _reconnectChatHelper.handleUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.reconnectId, _startChat.initStartChat, (_props$reconnectChatP5 = props.reconnectChatPaneProps) === null || _props$reconnectChatP5 === void 0 ? void 0 : _props$reconnectChatP5.redirectInSameWindow);
       } else {
         (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK).then(authReconnectId => {
           if (authReconnectId && !state.appStates.reconnectId) {
@@ -244,7 +253,7 @@ const LiveChatWidgetStateful = props => {
 
             _omnichannelChatComponents.BroadcastService.postMessage(chatStartedSkippingChatButtonRendering);
 
-            (0, _startChat.setPreChatAndInitiateChat)(chatSDK, props.authProps, dispatch, setAdapter);
+            (0, _startChat.setPreChatAndInitiateChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter);
           }
         });
       }
@@ -252,7 +261,7 @@ const LiveChatWidgetStateful = props => {
   }, [state.appStates.skipChatButtonRendering]); // useEffect for when skip chat button rendering
 
   (0, _react2.useEffect)(() => {
-    var _chatSDK$omnichannelC7, _chatSDK$omnichannelC8;
+    var _chatSDK$omnichannelC5, _chatSDK$omnichannelC6, _props$controlProps10;
 
     // Add the custom context on receiving the SetCustomContext event
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.SetCustomContext).subscribe(msg => {
@@ -287,26 +296,39 @@ const LiveChatWidgetStateful = props => {
 
 
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.StartChat).subscribe(() => {
-      var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4;
+      var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps8;
 
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.StartChatEventRecevied,
         Description: "Start chat event received."
       });
 
-      const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
+      const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.widgetInstanceId) ?? ""); // Chat not found in cache
 
-      if (persistedState && (persistedState.appStates.conversationState === _ConversationState.ConversationState.Closed || persistedState.appStates.conversationState === _ConversationState.ConversationState.InActive || persistedState.appStates.conversationState === _ConversationState.ConversationState.Postchat)) {
-        // Embedded mode
+      if (persistedState === undefined) {
         _omnichannelChatComponents.BroadcastService.postMessage({
           eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
         });
 
         (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter);
-      } else {
+        return;
+      } // Chat exist in cache
+
+
+      if (persistedState) {
         var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
 
-        // Minimize to Maximize
+        // Only initiate new chat if widget state in cache in one of the followings
+        if (persistedState.appStates.conversationState === _ConversationState.ConversationState.Closed || persistedState.appStates.conversationState === _ConversationState.ConversationState.InActive || persistedState.appStates.conversationState === _ConversationState.ConversationState.Postchat) {
+          _omnichannelChatComponents.BroadcastService.postMessage({
+            eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
+          });
+
+          (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter);
+          return;
+        } // If minimized, maximize the chat
+
+
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -325,10 +347,10 @@ const LiveChatWidgetStateful = props => {
 
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.InitiateEndChat).subscribe(async () => {
       if (state.appStates.skipChatButtonRendering !== true) {
-        var _chatSDK$omnichannelC5, _chatSDK$omnichannelC6;
+        var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _props$controlProps9;
 
         // This is to ensure to get latest state from cache in multitab
-        const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.widgetId);
+        const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.widgetInstanceId) ?? "");
 
         if (persistedState && persistedState.appStates.conversationState === _ConversationState.ConversationState.Active) {
           (0, _endChat.prepareEndChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
@@ -350,10 +372,11 @@ const LiveChatWidgetStateful = props => {
     }); // Listen to end chat event from other tabs
 
 
-    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC8 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC8 === void 0 ? void 0 : _chatSDK$omnichannelC8.widgetId);
+    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.widgetId, ((_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
 
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(endChatEventName).subscribe(async () => {
       (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
+      return;
     }); // When conversation ended by agent
 
 
@@ -395,6 +418,12 @@ const LiveChatWidgetStateful = props => {
   }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
 
   (0, _react2.useEffect)(() => {
+    if (state.appStates.isMinimized) {
+      _ActivityStreamHandler.ActivityStreamHandler.cork();
+    } else {
+      setTimeout(() => _ActivityStreamHandler.ActivityStreamHandler.uncork(), 500);
+    }
+
     currentMessageCountRef.current = -1;
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
@@ -429,9 +458,24 @@ const LiveChatWidgetStateful = props => {
   }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]); // Publish chat widget state
 
   (0, _react2.useEffect)(() => {
-    var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic;
+    var _props$controlProps11, _props$chatSDK2, _props$chatSDK2$omnic, _props$chatSDK3, _props$chatSDK3$omnic, _props$controlProps12;
 
-    widgetStateEventName = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId);
+    // Only activate these windows events when conversation state is active and chat widget is in popout mode
+    // Ghost chat scenarios
+    if (state.appStates.conversationState === _ConversationState.ConversationState.Active && ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.skipChatButtonRendering) === true) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      window.onbeforeunload = function () {
+        const prompt = _Constants.Constants.BrowserUnloadConfirmationMessage;
+        return prompt;
+      }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+      window.onunload = function () {
+        initiateEndChatOnBrowserUnload();
+      };
+    }
+
+    widgetStateEventName = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK3 = props.chatSDK) === null || _props$chatSDK3 === void 0 ? void 0 : (_props$chatSDK3$omnic = _props$chatSDK3.omnichannelConfig) === null || _props$chatSDK3$omnic === void 0 ? void 0 : _props$chatSDK3$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "");
     const chatWidgetStateChangeEvent = {
       eventName: widgetStateEventName,
       payload: { ...state
@@ -439,13 +483,13 @@ const LiveChatWidgetStateful = props => {
     };
 
     _omnichannelChatComponents.BroadcastService.postMessage(chatWidgetStateChangeEvent);
-  }, [state]);
+  }, [state.appStates.conversationState]);
   const webChatProps = (0, _initWebChatComposer.initWebChatComposer)(props, chatSDK, state, dispatch, setWebChatStyles);
 
   const setPostChatContextRelay = () => (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat) => (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
   const prepareEndChatRelay = (adapter, state) => (0, _endChat.prepareEndChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
@@ -453,7 +497,7 @@ const LiveChatWidgetStateful = props => {
   const prepareStartChatRelay = () => (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-  const initStartChatRelay = (optionalParams, persistedState) => (0, _startChat.initStartChat)(chatSDK, props.authProps, dispatch, setAdapter, optionalParams, persistedState);
+  const initStartChatRelay = (optionalParams, persistedState) => (0, _startChat.initStartChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
 
   const confirmationPaneProps = (0, _initConfirmationPropsComposer.initConfirmationPropsComposer)(props);
   return /*#__PURE__*/_react2.default.createElement(Composer, _extends({}, webChatProps, {
@@ -463,29 +507,29 @@ const LiveChatWidgetStateful = props => {
     id: widgetElementId,
     styles: generalStyles,
     className: (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.className
-  }, !((_props$controlProps5 = props.controlProps) !== null && _props$controlProps5 !== void 0 && _props$controlProps5.hideChatButton) && !((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.skipChatButtonRendering) && (0, _componentController.shouldShowChatButton)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/_react2.default.createElement(_ChatButtonStateful.default, {
+  }, !((_props$controlProps13 = props.controlProps) !== null && _props$controlProps13 !== void 0 && _props$controlProps13.hideChatButton) && !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.skipChatButtonRendering) && (0, _componentController.shouldShowChatButton)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/_react2.default.createElement(_ChatButtonStateful.default, {
     buttonProps: props.chatButtonProps,
     outOfOfficeButtonProps: props.outOfOfficeChatButtonProps,
     startChat: prepareStartChatRelay
-  })), !((_props$controlProps7 = props.controlProps) !== null && _props$controlProps7 !== void 0 && _props$controlProps7.hideProactiveChatPane) && (0, _componentController.shouldShowProactiveChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.proactiveChatPane) || /*#__PURE__*/_react2.default.createElement(_ProactiveChatPaneStateful.default, {
+  })), !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideProactiveChatPane) && (0, _componentController.shouldShowProactiveChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.proactiveChatPane) || /*#__PURE__*/_react2.default.createElement(_ProactiveChatPaneStateful.default, {
     proactiveChatProps: props.proactiveChatPaneProps,
     startChat: prepareStartChatRelay
-  })), !((_props$controlProps8 = props.controlProps) !== null && _props$controlProps8 !== void 0 && _props$controlProps8.hideHeader) && (0, _componentController.shouldShowHeader)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr3 = props.componentOverrides) === null || _props$componentOverr3 === void 0 ? void 0 : _props$componentOverr3.header) || /*#__PURE__*/_react2.default.createElement(_HeaderStateful.default, {
+  })), !((_props$controlProps16 = props.controlProps) !== null && _props$controlProps16 !== void 0 && _props$controlProps16.hideHeader) && (0, _componentController.shouldShowHeader)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr3 = props.componentOverrides) === null || _props$componentOverr3 === void 0 ? void 0 : _props$componentOverr3.header) || /*#__PURE__*/_react2.default.createElement(_HeaderStateful.default, {
     headerProps: props.headerProps,
     outOfOfficeHeaderProps: props.outOfOfficeHeaderProps,
     endChat: endChatRelay
-  })), !((_props$controlProps9 = props.controlProps) !== null && _props$controlProps9 !== void 0 && _props$controlProps9.hideLoadingPane) && (0, _componentController.shouldShowLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr4 = props.componentOverrides) === null || _props$componentOverr4 === void 0 ? void 0 : _props$componentOverr4.loadingPane) || /*#__PURE__*/_react2.default.createElement(_LoadingPaneStateful.default, props.loadingPaneProps)), !((_props$controlProps10 = props.controlProps) !== null && _props$controlProps10 !== void 0 && _props$controlProps10.hideOutOfOfficeHoursPane) && (0, _componentController.shouldShowOutOfOfficeHoursPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr5 = props.componentOverrides) === null || _props$componentOverr5 === void 0 ? void 0 : _props$componentOverr5.outOfOfficeHoursPane) || /*#__PURE__*/_react2.default.createElement(_OOOHPaneStateful.default, props.outOfOfficeHoursPaneProps)), !((_props$controlProps11 = props.controlProps) !== null && _props$controlProps11 !== void 0 && _props$controlProps11.hideReconnectChatPane) && (0, _componentController.shouldShowReconnectChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr6 = props.componentOverrides) === null || _props$componentOverr6 === void 0 ? void 0 : _props$componentOverr6.reconnectChatPane) || /*#__PURE__*/_react2.default.createElement(_ReconnectChatPaneStateful.default, {
+  })), !((_props$controlProps17 = props.controlProps) !== null && _props$controlProps17 !== void 0 && _props$controlProps17.hideLoadingPane) && (0, _componentController.shouldShowLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr4 = props.componentOverrides) === null || _props$componentOverr4 === void 0 ? void 0 : _props$componentOverr4.loadingPane) || /*#__PURE__*/_react2.default.createElement(_LoadingPaneStateful.default, props.loadingPaneProps)), !((_props$controlProps18 = props.controlProps) !== null && _props$controlProps18 !== void 0 && _props$controlProps18.hideOutOfOfficeHoursPane) && (0, _componentController.shouldShowOutOfOfficeHoursPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr5 = props.componentOverrides) === null || _props$componentOverr5 === void 0 ? void 0 : _props$componentOverr5.outOfOfficeHoursPane) || /*#__PURE__*/_react2.default.createElement(_OOOHPaneStateful.default, props.outOfOfficeHoursPaneProps)), !((_props$controlProps19 = props.controlProps) !== null && _props$controlProps19 !== void 0 && _props$controlProps19.hideReconnectChatPane) && (0, _componentController.shouldShowReconnectChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr6 = props.componentOverrides) === null || _props$componentOverr6 === void 0 ? void 0 : _props$componentOverr6.reconnectChatPane) || /*#__PURE__*/_react2.default.createElement(_ReconnectChatPaneStateful.default, {
     reconnectChatProps: props.reconnectChatPaneProps,
     initStartChat: initStartChatRelay
-  })), !((_props$controlProps12 = props.controlProps) !== null && _props$controlProps12 !== void 0 && _props$controlProps12.hidePreChatSurveyPane) && (0, _componentController.shouldShowPreChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr7 = props.componentOverrides) === null || _props$componentOverr7 === void 0 ? void 0 : _props$componentOverr7.preChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PreChatSurveyPaneStateful.default, {
+  })), !((_props$controlProps20 = props.controlProps) !== null && _props$controlProps20 !== void 0 && _props$controlProps20.hidePreChatSurveyPane) && (0, _componentController.shouldShowPreChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr7 = props.componentOverrides) === null || _props$componentOverr7 === void 0 ? void 0 : _props$componentOverr7.preChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PreChatSurveyPaneStateful.default, {
     surveyProps: props.preChatSurveyPaneProps,
     initStartChat: initStartChatRelay
-  })), !((_props$controlProps13 = props.controlProps) !== null && _props$controlProps13 !== void 0 && _props$controlProps13.hideCallingContainer) && (0, _componentController.shouldShowCallingContainer)(state) && /*#__PURE__*/_react2.default.createElement(_CallingContainerStateful.default, _extends({
+  })), !((_props$controlProps21 = props.controlProps) !== null && _props$controlProps21 !== void 0 && _props$controlProps21.hideCallingContainer) && (0, _componentController.shouldShowCallingContainer)(state) && /*#__PURE__*/_react2.default.createElement(_CallingContainerStateful.default, _extends({
     voiceVideoCallingSdk: voiceVideoCallingSDK
-  }, props.callingContainerProps)), !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideWebChatContainer) && (0, _componentController.shouldShowWebChatContainer)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/_react2.default.createElement(_WebChatContainerStateful.default, props.webChatContainerProps)), !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideConfirmationPane) && (0, _componentController.shouldShowConfirmationPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/_react2.default.createElement(_ConfirmationPaneStateful.default, _extends({}, confirmationPaneProps, {
+  }, props.callingContainerProps)), !((_props$controlProps22 = props.controlProps) !== null && _props$controlProps22 !== void 0 && _props$controlProps22.hideWebChatContainer) && (0, _componentController.shouldShowWebChatContainer)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/_react2.default.createElement(_WebChatContainerStateful.default, props.webChatContainerProps)), !((_props$controlProps23 = props.controlProps) !== null && _props$controlProps23 !== void 0 && _props$controlProps23.hideConfirmationPane) && (0, _componentController.shouldShowConfirmationPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/_react2.default.createElement(_ConfirmationPaneStateful.default, _extends({}, confirmationPaneProps, {
     setPostChatContext: setPostChatContextRelay,
     prepareEndChat: prepareEndChatRelay
-  }))), !((_props$controlProps16 = props.controlProps) !== null && _props$controlProps16 !== void 0 && _props$controlProps16.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, props.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), (0, _createFooter.createFooter)(props, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, props.emailTranscriptPane))));
+  }))), !((_props$controlProps24 = props.controlProps) !== null && _props$controlProps24 !== void 0 && _props$controlProps24.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, props.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), (0, _createFooter.createFooter)(props, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, props.emailTranscriptPane))));
 };
 
 exports.LiveChatWidgetStateful = LiveChatWidgetStateful;

package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js

@@ -93,7 +93,7 @@ const PreChatSurveyPaneStateful = props => {
       try {
         var _state$domainStates, _state$domainStates$t, _state$domainStates$t2, _persistedState$domai, _persistedState$appSt;
 
-        const persistedState = (0, _utils.getStateFromCache)(((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$t = _state$domainStates.telemetryInternalData) === null || _state$domainStates$t === void 0 ? void 0 : _state$domainStates$t.orgId) ?? "", ((_state$domainStates$t2 = state.domainStates.telemetryInternalData) === null || _state$domainStates$t2 === void 0 ? void 0 : _state$domainStates$t2.widgetId) ?? "");
+        const persistedState = (0, _utils.getStateFromCache)(((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$t = _state$domainStates.telemetryInternalData) === null || _state$domainStates$t === void 0 ? void 0 : _state$domainStates$t.orgId) ?? "", ((_state$domainStates$t2 = state.domainStates.telemetryInternalData) === null || _state$domainStates$t2 === void 0 ? void 0 : _state$domainStates$t2.widgetId) ?? "", state.domainStates.widgetInstanceId ?? "");
         let optionalParams = {}; //Connect to Active chats and chat is not popout
 
         if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : _persistedState$domai.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active && !state.appStates.skipChatButtonRendering) {

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -41,4 +41,5 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 30] = "SET_LIVE_CHAT_CONTEXT";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 31] = "SET_BOT_OAUTH_SIGNIN_ID";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 32] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 33] = "SET_WIDGET_INSTANCE_ID";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -29,7 +29,8 @@ const getLiveChatWidgetContextInitialState = props => {
       globalDir: "ltr",
       liveChatContext: undefined,
       customContext: undefined,
-      widgetSize: undefined
+      widgetSize: undefined,
+      widgetInstanceId: ""
     },
     appStates: {
       conversationState: _ConversationState.ConversationState.Closed,

package/lib/cjs/contexts/createReducer.js

@@ -243,6 +243,14 @@ const createReducer = () => {
           }
         };
 
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID:
+        return { ...state,
+          domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            widgetInstanceId: action.payload
+          }
+        };
+
       default:
         return state;
     }

package/lib/esm/common/Constants.js

@@ -160,6 +160,8 @@ _defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChang
 
 _defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
 
+_defineProperty(Constants, "BrowserUnloadConfirmationMessage", "Do you want to leave chat?");
+
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
 

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -131,6 +131,8 @@ export let TelemetryEvent;
   TelemetryEvent["SuppressBotMagicCodeFailed"] = "SuppressBotMagicCodeFailed";
   TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
   TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
+  TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
+  TelemetryEvent["ReceivedNullOrEmptyToken"] = "ReceivedNullOrEmptyToken";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";

package/lib/esm/common/utils.js

@@ -2,6 +2,7 @@ import { AriaTelemetryConstants, Constants, LocaleConstants } from "./Constants"
 import { DataStoreManager } from "./contextDataStore/DataStoreManager";
 import { KeyCodes } from "./KeyCodes";
 import { BroadcastEvent } from "./telemetry/TelemetryConstants";
+import { Md5 } from "md5-typescript";
 
 const getElementBySelector = selector => {
   let element;
@@ -290,20 +291,25 @@ export const getDomain = hostValue => {
 
   return AriaTelemetryConstants.Public;
 };
-export const getWidgetCacheId = (orgId, widgetId) => {
-  return `${Constants.ChatWidgetStateChangedPrefix}_${orgId}_${widgetId}`;
+export const getWidgetCacheId = (orgId, widgetId, widgetInstanceId) => {
+  const widgetCacheId = `${widgetInstanceId}_${orgId}_${widgetId}`;
+  return Md5.init(widgetCacheId);
 };
-export const getWidgetEndChatEventName = (orgId, widgetId) => {
+export const getWidgetEndChatEventName = (orgId, widgetId, widgetInstanceId) => {
+  if (!isNullOrEmptyString(widgetInstanceId)) {
+    return `${BroadcastEvent.ChatEnded}_${widgetInstanceId}_${orgId}_${widgetId}`;
+  }
+
   return `${BroadcastEvent.ChatEnded}_${orgId}_${widgetId}`;
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-export const getStateFromCache = (orgId, widgetId) => {
+export const getStateFromCache = (orgId, widgetId, widgetInstanceId) => {
   // Getting updated state from cache
   try {
     if (DataStoreManager.clientDataStore) {
       var _DataStoreManager$cli;
 
-      const widgetStateEventName = getWidgetCacheId(orgId, widgetId);
+      const widgetStateEventName = getWidgetCacheId(orgId, widgetId, widgetInstanceId);
       const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
       const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
       return persistedState;

package/lib/esm/components/headerstateful/HeaderStateful.js

@@ -49,7 +49,8 @@ export const HeaderStateful = props => {
       } else {
         const skipEndChatSDK = true;
         const skipCloseChat = false;
-        await endChat(adapter, skipEndChatSDK, skipCloseChat);
+        const postMessageToOtherTabs = true;
+        await endChat(adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTabs);
       }
 
       dispatch({

package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js

@@ -0,0 +1,34 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { Deferred } from "./Deferred";
+export class ActivityStreamHandler {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  /**
+   * Use of a deferred pattern, to hold the execution of the activity.
+   * 
+   * */
+  static cork() {
+    ActivityStreamHandler.restoreDeferred = new Deferred();
+    ActivityStreamHandler.restorePromise = ActivityStreamHandler.restoreDeferred.promise;
+  }
+  /**
+   * Resolve the promise, releasing it to continue with the execution of the activity.
+   * 
+   * */
+
+
+  static uncork() {
+    ActivityStreamHandler.restoreDeferred.resolve();
+  }
+
+}
+
+_defineProperty(ActivityStreamHandler, "restoreDeferred", {
+  resolve: () => {
+    return "initialState";
+  }
+});
+
+_defineProperty(ActivityStreamHandler, "restorePromise", void 0);

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js

@@ -0,0 +1,29 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { ActivityStreamHandler } from "../ActivityStreamHandler";
+export class PauseActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async apply(activity) {
+    await ActivityStreamHandler.restorePromise;
+    return activity;
+  } // eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+
+
+  applicable(activity) {
+    return true;
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+
+    return activity;
+  }
+
+}

package/lib/esm/components/livechatwidget/common/Deferred.js

@@ -0,0 +1,33 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+export class Deferred {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  constructor() {
+    _defineProperty(this, "_promise", void 0);
+
+    _defineProperty(this, "_resolve", void 0);
+
+    _defineProperty(this, "_reject", () => {
+      return;
+    });
+
+    _defineProperty(this, "resolve", value => {
+      this._resolve(value);
+    });
+
+    _defineProperty(this, "reject", value => {
+      this._reject(value);
+    });
+
+    this._promise = new Promise((resolve, reject) => {
+      this._resolve = resolve;
+      this._reject = reject;
+    });
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+  get promise() {
+    return this._promise;
+  }
+
+}

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -2,7 +2,8 @@ import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontr
 import { NotificationLevel } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationLevel";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
-import { ChatAdapterShim } from "./ChatAdapterShim"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { ChatAdapterShim } from "./ChatAdapterShim";
+import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 export const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
@@ -28,6 +29,8 @@ export const createAdapter = async chatSDK => {
 
   if (chatSDK.isMockModeOn !== true) {
     adapter = new ChatAdapterShim(adapter);
+    adapter.addSubscriber(new PauseActivitySubscriber());
+    return adapter.chatAdapter;
   }
 
   return adapter;

package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -1683,9 +1683,6 @@ export const dummyDefaultProps = {
       fwdUrl: ""
     }
   },
-  authProps: {
-    authClientFunction: undefined,
-    setAuthTokenProviderToChatSdk: undefined
-  },
-  telemetryConfig: undefined
+  telemetryConfig: undefined,
+  getAuthToken: undefined
 };

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -31,7 +31,7 @@ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, disp
   if (isPostChatEnabled === "true" && ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.canRenderPostChat) === Constants.truePascal) {
     const skipEndChatSDK = false;
     const skipCloseChat = true;
-    await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, true);
+    await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, false);
 
     if (postChatSurveyMode === PostChatSurveyMode.Embed) {
       dispatch({
@@ -129,9 +129,9 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
       });
 
       if (postMessageToOtherTab) {
-        var _chatSDK$omnichannelC, _chatSDK$omnichannelC2;
+        var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps;
 
-        const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId);
+        const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
         BroadcastService.postMessage({
           eventName: endChatEventName
         });