@microsoft/omnichannel-chat-widget 0.1.0-main.c461296 → 0.1.0-main.c5ffed0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (329) hide show
  1. package/README.md +35 -11
  2. package/lib/cjs/assets/Icons.js +4 -2
  3. package/lib/cjs/common/Constants.js +52 -155
  4. package/lib/cjs/common/KeyCodes.js +3 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  6. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  7. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +111 -0
  8. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  9. package/lib/cjs/common/telemetry/TelemetryConstants.js +69 -25
  10. package/lib/cjs/common/telemetry/TelemetryHelper.js +31 -56
  11. package/lib/cjs/common/telemetry/TelemetryManager.js +16 -34
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js +1 -1
  13. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -3
  14. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +49 -35
  15. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +6 -14
  16. package/lib/cjs/common/utils.js +80 -80
  17. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +21 -45
  18. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +20 -26
  19. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  20. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +12 -72
  21. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -37
  23. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  24. package/lib/cjs/components/footerstateful/FooterStateful.js +12 -44
  25. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -44
  27. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  28. package/lib/cjs/components/headerstateful/HeaderStateful.js +21 -39
  29. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  30. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +39 -0
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +20 -0
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  33. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +34 -0
  34. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +64 -0
  35. package/lib/cjs/components/livechatwidget/common/Deferred.js +37 -0
  36. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  37. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  38. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  39. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  40. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -43
  41. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  42. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +136 -63
  43. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  44. package/lib/cjs/components/livechatwidget/common/endChat.js +121 -23
  45. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  46. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +8 -17
  47. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  48. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +38 -52
  49. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +98 -66
  50. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +9 -33
  51. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -15
  52. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  53. package/lib/cjs/components/livechatwidget/common/startChat.js +247 -91
  54. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  55. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  56. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  57. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +353 -165
  58. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +26 -19
  59. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  60. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  61. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -14
  62. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  63. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  64. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  65. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  66. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  67. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -45
  68. package/lib/cjs/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  69. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +19 -33
  70. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  71. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
  72. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  73. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  74. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  75. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  76. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +6 -17
  77. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  78. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  79. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  80. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  81. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +12 -0
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -37
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +10 -22
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -61
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +8 -42
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +4 -22
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  121. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  122. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  123. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +33 -0
  124. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  125. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  126. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  127. package/lib/cjs/contexts/common/ConversationState.js +3 -3
  128. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -26
  129. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +16 -13
  130. package/lib/cjs/contexts/createReducer.js +169 -109
  131. package/lib/cjs/controller/componentController.js +4 -33
  132. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  133. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  134. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  135. package/lib/cjs/hooks/useDebounce.js +28 -0
  136. package/lib/cjs/hooks/useWindowDimensions.js +30 -0
  137. package/lib/cjs/index.js +0 -5
  138. package/lib/cjs/plugins/newMessageEventHandler.js +26 -46
  139. package/lib/esm/assets/Icons.js +2 -1
  140. package/lib/esm/common/Constants.js +47 -143
  141. package/lib/esm/common/KeyCodes.js +3 -3
  142. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  143. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  144. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +104 -0
  145. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  146. package/lib/esm/common/telemetry/TelemetryConstants.js +73 -22
  147. package/lib/esm/common/telemetry/TelemetryHelper.js +32 -46
  148. package/lib/esm/common/telemetry/TelemetryManager.js +16 -23
  149. package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js +1 -1
  150. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  151. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +49 -23
  152. package/lib/esm/common/telemetry/loggers/consoleLogger.js +6 -10
  153. package/lib/esm/common/utils.js +73 -45
  154. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +21 -16
  155. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +23 -13
  156. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  157. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +15 -49
  158. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -16
  159. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  160. package/lib/esm/components/footerstateful/FooterStateful.js +14 -25
  161. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -37
  162. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  163. package/lib/esm/components/headerstateful/HeaderStateful.js +21 -24
  164. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  165. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +32 -0
  166. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +13 -0
  167. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  168. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +27 -0
  169. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +57 -0
  170. package/lib/esm/components/livechatwidget/common/Deferred.js +30 -0
  171. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  172. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  173. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  174. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  175. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  176. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  177. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +138 -51
  178. package/lib/esm/components/livechatwidget/common/endChat.js +124 -14
  179. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  180. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +10 -12
  181. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  182. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +41 -22
  183. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +98 -58
  184. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +9 -23
  185. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -7
  186. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  187. package/lib/esm/components/livechatwidget/common/startChat.js +247 -71
  188. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  189. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  190. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +356 -117
  191. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +26 -7
  192. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  193. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  194. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -4
  195. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  196. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  197. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  198. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  199. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  200. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +16 -30
  201. package/lib/esm/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  202. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +21 -9
  203. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  204. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
  205. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  206. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  207. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  208. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  209. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +6 -13
  210. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  211. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  212. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  213. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  214. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -22
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +12 -14
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -39
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +9 -28
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +5 -14
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  250. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  251. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  252. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  253. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  254. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  255. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  256. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +27 -0
  257. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  258. package/lib/esm/contexts/ChatContextStore.js +2 -1
  259. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  260. package/lib/esm/contexts/common/ConversationState.js +3 -3
  261. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -26
  262. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +16 -9
  263. package/lib/esm/contexts/createReducer.js +169 -105
  264. package/lib/esm/controller/componentController.js +5 -4
  265. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  266. package/lib/esm/hooks/useChatContextStore.js +0 -4
  267. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  268. package/lib/esm/hooks/useDebounce.js +22 -0
  269. package/lib/esm/hooks/useWindowDimensions.js +23 -0
  270. package/lib/esm/plugins/newMessageEventHandler.js +26 -35
  271. package/lib/types/assets/Icons.d.ts +1 -0
  272. package/lib/types/common/Constants.d.ts +39 -2
  273. package/lib/types/common/interfaces/IContextDataStore.d.ts +2 -2
  274. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  275. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  276. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  277. package/lib/types/common/telemetry/TelemetryConstants.d.ts +49 -7
  278. package/lib/types/common/telemetry/TelemetryHelper.d.ts +2 -0
  279. package/lib/types/common/telemetry/definitions/Contracts.d.ts +4 -4
  280. package/lib/types/common/telemetry/definitions/Payload.d.ts +13 -9
  281. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +7 -3
  282. package/lib/types/common/utils.d.ts +8 -1
  283. package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts +4 -4
  284. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  285. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  286. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  287. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  288. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  289. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  290. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  291. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  292. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  293. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  294. package/lib/types/components/livechatwidget/common/endChat.d.ts +4 -1
  295. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -4
  296. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  297. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
  298. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.d.ts +1 -0
  299. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +4 -1
  300. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +6 -3
  301. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  302. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  303. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  304. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  305. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  306. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -2
  307. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  308. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  309. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  310. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  311. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  312. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  313. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  314. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  315. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  316. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  317. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  318. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  319. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  320. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  321. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.d.ts +1 -1
  322. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  323. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  324. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +6 -3
  325. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -25
  326. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  327. package/lib/types/hooks/useDebounce.d.ts +3 -0
  328. package/lib/types/hooks/useWindowDimensions.d.ts +4 -0
  329. package/package.json +9 -9
@@ -1,7 +1,10 @@
1
- import { ChatSDKError, Constants } from "../../../common/Constants";
2
- import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
1
+ import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
2
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
3
+ import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
4
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
5
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
6
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
3
7
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
- import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
5
8
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
6
9
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
7
10
  import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
@@ -9,33 +12,56 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
9
12
  import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
10
13
  import { createAdapter } from "./createAdapter";
11
14
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
12
- import { createTimer } from "../../../common/utils";
13
- import { getReconnectIdForAuthenticatedChat } from "./reconnectChatHelper";
15
+ import { handleChatReconnect } from "./reconnectChatHelper";
14
16
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
15
- import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
16
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
23
+
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
26
+ var _props$controlProps;
27
+ optionalParams = {}; //Resetting to ensure no stale values
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
29
+
30
+ // Can connect to existing chat session
18
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
19
32
  return;
20
- } // Getting PreChat Survey Context
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
21
35
 
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
38
+ return;
39
+ }
22
40
 
23
- const parseToJson = false;
24
- const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
25
- const showPrechat = state.appStates.conversationState === ConversationState.ProactiveChat ? preChatSurveyResponse && state.appStates.proactiveChatStates.proactiveChatEnablePrechat : preChatSurveyResponse; // Getting reconnectId for authenticated chat
41
+ // Setting Proactive chat settings
42
+ const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
26
44
 
27
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
28
48
 
29
- if (reconnectId) {
30
- dispatch({
31
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
32
- payload: reconnectId
33
- });
34
- dispatch({
35
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
36
- payload: ConversationState.ReconnectChat
37
- });
38
- } else if (showPrechat) {
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
57
+ }
58
+ }
59
+
60
+ // Getting prechat Survey Context
61
+ const parseToJson = false;
62
+ const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
63
+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
64
+ if (showPrechat) {
39
65
  dispatch({
40
66
  type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
41
67
  payload: preChatSurveyResponse
@@ -44,26 +70,71 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
44
70
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
45
71
  payload: ConversationState.Prechat
46
72
  });
47
- } else {
48
- dispatch({
49
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
50
- payload: ConversationState.Loading
51
- });
52
- await initStartChat(chatSDK, dispatch, setAdapter);
73
+ return;
53
74
  }
54
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
55
75
 
76
+ //Initiate start chat
77
+ dispatch({
78
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
79
+ payload: ConversationState.Loading
80
+ });
81
+ const optionalParams = {
82
+ isProactiveChat
83
+ };
84
+ await initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams);
85
+ };
56
86
 
57
- const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedState) => {
87
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
88
+ const initStartChat = async (chatSDK, dispatch, setAdapter, props, params, persistedState) => {
89
+ var _props$controlProps2;
90
+ let isStartChatSuccessful = false;
91
+ const chatConfig = props === null || props === void 0 ? void 0 : props.chatConfig;
92
+ const getAuthToken = props === null || props === void 0 ? void 0 : props.getAuthToken;
93
+ const hideErrorUIPane = props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.hideErrorUIPane;
58
94
  try {
59
95
  var _newAdapter$activity$, _TelemetryTimers$Widg;
96
+ //Start widget load timer
97
+ TelemetryTimers.WidgetLoadTimer = createTimer();
98
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
99
+ Event: TelemetryEvent.WidgetLoadStarted,
100
+ Description: "Widget loading started"
101
+ });
102
+ const authClientFunction = getAuthClientFunction(chatConfig);
103
+ if (getAuthToken && authClientFunction) {
104
+ // set auth token to chat sdk before start chat
105
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
106
+ if (!authSuccess) {
107
+ dispatch({
108
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
109
+ payload: ConversationState.Closed
110
+ });
111
+ return;
112
+ }
113
+ }
60
114
 
61
- try {
62
- TelemetryTimers.WidgetLoadTimer = createTimer();
63
- TelemetryHelper.logSDKEvent(LogLevel.INFO, {
64
- Event: TelemetryEvent.StartChatSDKCall
115
+ //Check if chat retrieved from cache
116
+ if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
117
+ var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
118
+ BroadcastService.postMessage({
119
+ eventName: BroadcastEvent.ChatRetrievedFromCache,
120
+ payload: {
121
+ chatId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.liveChatContext) === null || _persistedState$domai2 === void 0 ? void 0 : (_persistedState$domai3 = _persistedState$domai2.chatToken) === null || _persistedState$domai3 === void 0 ? void 0 : _persistedState$domai3.chatId,
122
+ requestId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai4 = persistedState.domainStates) === null || _persistedState$domai4 === void 0 ? void 0 : (_persistedState$domai5 = _persistedState$domai4.liveChatContext) === null || _persistedState$domai5 === void 0 ? void 0 : _persistedState$domai5.requestId
123
+ }
65
124
  });
66
- await chatSDK.startChat(params);
125
+ }
126
+ try {
127
+ var _window$Microsoft, _window$Microsoft$Dyn, _window$Microsoft$Dyn2, _window$Microsoft$Dyn3;
128
+ // Set custom context params
129
+ setCustomContextParams(chatSDK);
130
+ const defaultOptionalParams = {
131
+ sendDefaultInitContext: true,
132
+ isProactiveChat: !!(params !== null && params !== void 0 && params.isProactiveChat),
133
+ portalContactId: (_window$Microsoft = window.Microsoft) === null || _window$Microsoft === void 0 ? void 0 : (_window$Microsoft$Dyn = _window$Microsoft.Dynamic365) === null || _window$Microsoft$Dyn === void 0 ? void 0 : (_window$Microsoft$Dyn2 = _window$Microsoft$Dyn.Portal) === null || _window$Microsoft$Dyn2 === void 0 ? void 0 : (_window$Microsoft$Dyn3 = _window$Microsoft$Dyn2.User) === null || _window$Microsoft$Dyn3 === void 0 ? void 0 : _window$Microsoft$Dyn3.contactId
134
+ };
135
+ const startChatOptionalParams = Object.assign({}, params, optionalParams, defaultOptionalParams);
136
+ await chatSDK.startChat(startChatOptionalParams);
137
+ isStartChatSuccessful = true;
67
138
  } catch (error) {
68
139
  TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
69
140
  Event: TelemetryEvent.StartChatMethodException,
@@ -71,50 +142,59 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
71
142
  exception: `Failed to setup startChat: ${error}`
72
143
  }
73
144
  });
145
+ isStartChatSuccessful = false;
146
+ return;
74
147
  }
75
148
 
149
+ // New adapter creation
76
150
  const newAdapter = await createAdapter(chatSDK);
77
151
  setAdapter(newAdapter);
78
152
  const chatToken = await chatSDK.getChatToken();
153
+ dispatch({
154
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
155
+ payload: chatToken
156
+ });
79
157
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
158
+ if (persistedState) {
159
+ dispatch({
160
+ type: LiveChatWidgetActionType.SET_WIDGET_STATE,
161
+ payload: persistedState
162
+ });
163
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
164
+ return;
165
+ }
80
166
 
81
- if (!persistedState) {
82
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
83
- if (chatSDK !== null && chatSDK !== void 0 && chatSDK.getVoiceVideoCalling) {
84
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
85
- const chatToken = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatToken());
86
- dispatch({
87
- type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
88
- payload: chatToken
89
- });
90
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
91
-
167
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
168
+ const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
169
+ dispatch({
170
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
171
+ payload: liveChatContext
172
+ });
92
173
 
93
- const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
174
+ // Set app state to Active
175
+ if (isStartChatSuccessful) {
176
+ ActivityStreamHandler.uncork();
177
+ // Update start chat failure app state if chat loads successfully
94
178
  dispatch({
95
- type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
96
- payload: liveChatContext
179
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
180
+ payload: false
97
181
  });
98
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch);
99
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
100
-
101
182
  dispatch({
102
183
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
103
184
  payload: ConversationState.Active
104
185
  });
105
- } else {
106
- dispatch({
107
- type: LiveChatWidgetActionType.SET_WIDGET_STATE,
108
- payload: persistedState
109
- });
110
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
111
186
  }
112
-
113
187
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
114
188
  Event: TelemetryEvent.WidgetLoadComplete,
115
189
  Description: "Widget load complete",
116
190
  ElapsedTimeInMilliseconds: TelemetryTimers === null || TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
117
191
  });
192
+
193
+ // Set post chat context in state, no survey load
194
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
195
+
196
+ // Updating chat session detail for telemetry
197
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
118
198
  } catch (ex) {
119
199
  TelemetryHelper.logLoadingEvent(LogLevel.ERROR, {
120
200
  Event: TelemetryEvent.WidgetLoadFailed,
@@ -122,8 +202,8 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
122
202
  Exception: `Widget load Failed: ${ex}`
123
203
  }
124
204
  });
125
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
126
-
205
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
206
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
127
207
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
128
208
  dispatch({
129
209
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -133,32 +213,128 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
133
213
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
134
214
  payload: ConversationState.OutOfOffice
135
215
  });
216
+ return;
217
+ }
218
+ if (!hideErrorUIPane) {
219
+ // Set app state to failing start chat if hideErrorUI is not turned on
220
+ dispatch({
221
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
222
+ payload: true
223
+ });
224
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
225
+ Event: TelemetryEvent.ErrorUIPaneLoaded,
226
+ Description: "Error UI Pane Loaded"
227
+ });
136
228
  }
229
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
230
+ dispatch({
231
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
232
+ payload: ConversationState.Loading
233
+ });
234
+
235
+ // If sessionInit was successful but LCW startchat failed due to some reason e.g adapter didn't load
236
+ // we need to directly endChat to avoid leaving ghost chats in OC, not disturbing any other UI state
237
+ if (isStartChatSuccessful === true) {
238
+ await forceEndChat(chatSDK);
239
+ }
240
+ } finally {
241
+ optionalParams = {};
242
+ widgetInstanceId = "";
137
243
  }
138
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
244
+ };
139
245
 
246
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
247
+ const forceEndChat = async chatSDK => {
248
+ TelemetryHelper.logLoadingEvent(LogLevel.ERROR, {
249
+ Event: TelemetryEvent.WidgetLoadFailed,
250
+ ExceptionDetails: {
251
+ Exception: "SessionInit was successful, but widget load failed."
252
+ }
253
+ });
254
+ chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat();
255
+ };
140
256
 
257
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
141
258
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
142
- var _DataStoreManager$cli, _persistedState$domai;
143
-
144
- const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(Constants.widgetStateDataKey, "localStorage");
145
- const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
146
-
147
- if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai = persistedState.domainStates) !== null && _persistedState$domai !== void 0 && _persistedState$domai.liveChatContext) {
148
- var _persistedState$domai2;
259
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps3, _persistedState$domai6;
260
+ // By pass this function in case of popout chat
261
+ if (state.appStates.hideStartChatButton === true) {
262
+ return false;
263
+ }
264
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.widgetInstanceId) ?? "");
149
265
 
266
+ //Connect to only active chat session
267
+ if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext)) {
268
+ var _persistedState$domai7;
150
269
  dispatch({
151
270
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
152
271
  payload: ConversationState.Loading
153
272
  });
154
273
  const optionalParams = {
155
- liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai2 = persistedState.domainStates) === null || _persistedState$domai2 === void 0 ? void 0 : _persistedState$domai2.liveChatContext
274
+ liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
156
275
  };
157
- await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
276
+ await initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams, persistedState);
158
277
  return true;
159
278
  } else {
160
279
  return false;
161
280
  }
162
281
  };
163
282
 
164
- export { prepareStartChat, initStartChat };
283
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
284
+ const setCustomContextParams = chatSDK => {
285
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
286
+ // Add custom context only for unauthenticated chat
287
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
288
+ if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
289
+ var _persistedState$domai9, _persistedState$domai10;
290
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
291
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
292
+ TelemetryHelper.logSDKEvent(LogLevel.WARN, {
293
+ Event: TelemetryEvent.StartChatMethodException,
294
+ ExceptionDetails: {
295
+ exception: errorMessage
296
+ }
297
+ });
298
+ throw new Error(errorMessage);
299
+ }
300
+ optionalParams = Object.assign({}, optionalParams, {
301
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
302
+ });
303
+ }
304
+ };
305
+
306
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
307
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
308
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
309
+ let conversationDetails = undefined;
310
+
311
+ //Preserve old requestId
312
+ const oldRequestId = chatSDK.requestId;
313
+ try {
314
+ chatSDK.requestId = requestId;
315
+ conversationDetails = await chatSDK.getConversationDetails();
316
+ if (Object.keys(conversationDetails).length === 0) {
317
+ chatSDK.requestId = oldRequestId;
318
+ return false;
319
+ }
320
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
321
+ dispatch({
322
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
323
+ payload: undefined
324
+ });
325
+ chatSDK.requestId = oldRequestId;
326
+ return false;
327
+ }
328
+ return true;
329
+ } catch (erorr) {
330
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
331
+ Event: TelemetryEvent.GetConversationDetailsException,
332
+ ExceptionDetails: {
333
+ exception: `Conversation is not valid: ${erorr}`
334
+ }
335
+ });
336
+ chatSDK.requestId = oldRequestId;
337
+ return false;
338
+ }
339
+ };
340
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any