@microsoft/omnichannel-chat-widget 0.1.0-main.bcfe8a3 → 0.1.0-main.cde77ea

package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js

@@ -0,0 +1,59 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { DefaultActivitySubscriber } from "./ActivitySubscriber/DefaultActivitySubscriber";
+import { shareObservable } from "./shareObservable";
+export class ChatAdapterShim {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  constructor(chatAdapter) {
+    _defineProperty(this, "chatAdapter", void 0);
+
+    _defineProperty(this, "activityObserver", void 0);
+
+    _defineProperty(this, "subscribers", void 0);
+
+    this.subscribers = [];
+    this.chatAdapter = { ...chatAdapter,
+      activity$: shareObservable( // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      new window.Observable(observer => {
+        this.activityObserver = observer; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+        const abortController = new window.AbortController();
+
+        (async () => {
+          try {
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            for await (let activity of chatAdapter.activities({
+              signal: abortController.signal
+            })) {
+              for (const subscriber of [...this.subscribers, new DefaultActivitySubscriber()]) {
+                subscriber.observer = this.activityObserver;
+                activity = await subscriber.next(activity);
+
+                if (!activity) {
+                  break;
+                }
+              }
+            }
+
+            observer.complete();
+          } catch (error) {
+            observer.error(error);
+          }
+        })();
+
+        return () => {
+          abortController.abort();
+        };
+      }))
+    };
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+  addSubscriber(subscriber) {
+    this.subscribers.push(subscriber);
+  }
+
+}

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -1,7 +1,8 @@
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationLevel } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationLevel";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { ChatAdapterShim } from "./ChatAdapterShim"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 export const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
@@ -23,5 +24,11 @@ export const createAdapter = async chatSDK => {
       }
     }
   };
-  return await chatSDK.createChatAdapter(chatAdapterOptionalParams);
+  let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams); //so far, there is no need to convert to the shim adapter when using visual tests
+
+  if (chatSDK.isMockModeOn !== true) {
+    adapter = new ChatAdapterShim(adapter);
+  }
+
+  return adapter;
 };

package/lib/esm/components/livechatwidget/common/createMarkdown.js

@@ -13,26 +13,40 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
       breaks: !disableNewLineMarkdownSupport
     }); // ToDo: Commenting below usage of plugin until deferred bug is resolved: https://github.com/mayashavin/markdown-it-slack/issues/1
     // markdown.use(MarkdownSlack);
-    // Markdown override for open link in new tab
-    // eslint-disable-next-line @typescript-eslint/no-explicit-any, quotes
+  } else {
+    markdown = new MarkdownIt(Constants.Zero, {
+      html: true,
+      linkify: true,
+      breaks: !disableNewLineMarkdownSupport
+    });
+    markdown.enable(["entity", // Rule to process html entity - {, ¯, "
+    "linkify", // Rule to replace link-like texts with link nodes
+    "html_block", // Rule to process html blocks and paragraphs
+    "html_inline", // Rule to process html tags
+    "newline" // Rule to proceess '\n'
+    ]);
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-    markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
-      const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
 
-      const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
+  markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
+    const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
 
-      if (~targetAttrIndex) {
-        tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
-      } else {
-        tokens[idx].attrPush([Constants.Target, Constants.Blank]);
-      }
+    const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
+
+    if (~targetAttrIndex) {
+      tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
+    } else {
+      tokens[idx].attrPush([Constants.Target, Constants.Blank]);
+    }
+
+    const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
 
-      const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
+    if (~relAttrIndex) {
+      tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
+    } else {
+      tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
 
-      if (~relAttrIndex) {
-        tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
-      } else {
-        tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
+      if (!disableMarkdownMessageFormatting) {
         tokens[idx].attrPush([Constants.Title, defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT]); // eslint-disable-next-line quotes
 
         const iconTokens = markdown.parseInline(`![${defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT}](${TRANSPARENT_GIF})`, env)[0].children;
@@ -42,20 +56,7 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
           tokens.splice(idx + 2, 0, ...iconTokens);
         }
       }
-    });
-  } else {
-    markdown = new MarkdownIt(Constants.Zero, {
-      html: true,
-      linkify: true,
-      breaks: !disableNewLineMarkdownSupport
-    });
-    markdown.enable(["entity", // Rule to process html entity - {, ¯, "
-    "linkify", // Rule to replace link-like texts with link nodes
-    "html_block", // Rule to process html blocks and paragraphs
-    "html_inline", // Rule to process html tags
-    "newline" // Rule to proceess '\n'
-    ]);
-  }
-
+    }
+  });
   return markdown;
 };

package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -1413,7 +1413,6 @@ export const dummyDefaultProps = {
         startNewChatButtonClassName: undefined
       }
     },
-    authClientFunction: undefined,
     isReconnectEnabled: undefined,
     reconnectId: undefined,
     redirectInSameWindow: undefined
@@ -1684,5 +1683,9 @@ export const dummyDefaultProps = {
       fwdUrl: ""
     }
   },
+  authProps: {
+    authClientFunction: undefined,
+    setAuthTokenProviderToChatSdk: undefined
+  },
   telemetryConfig: undefined
 };

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -7,21 +7,38 @@ import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontro
 import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
 import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostChatSurveyMode";
 import { Constants } from "../../../common/Constants";
-import { getWidgetEndChatEventName } from "../../../common/utils"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { addDelayInMs, getWidgetEndChatEventName } from "../../../common/utils"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state) => {
-  var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4;
+  var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _conversationDetails;
 
   const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
-  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
-  const conversationDetails = await chatSDK.getConversationDetails();
+  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-  if (isPostChatEnabled === "true" && (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.canRenderPostChat) === Constants.truePascal) {
+  let conversationDetails = undefined;
+
+  try {
+    conversationDetails = await chatSDK.getConversationDetails();
+  } catch (erorr) {
+    TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+      Event: TelemetryEvent.GetConversationDetailsException,
+      ExceptionDetails: {
+        exception: `Failed to get conversation details: ${erorr}`
+      }
+    });
+  }
+
+  if (isPostChatEnabled === "true" && ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.canRenderPostChat) === Constants.truePascal) {
     const skipEndChatSDK = false;
     const skipCloseChat = true;
     await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, true);
 
     if (postChatSurveyMode === PostChatSurveyMode.Embed) {
+      dispatch({
+        type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+        payload: ConversationState.PostchatLoading
+      });
+      await addDelayInMs(Constants.PostChatLoadingDurationInMs);
       const loadPostChatEvent = {
         eventName: BroadcastEvent.LoadPostChatSurvey
       };
@@ -32,9 +49,11 @@ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, disp
         payload: ConversationState.InActive
       });
     }
-  } else {
-    await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
+
+    return;
   }
+
+  await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
@@ -44,16 +63,7 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
         Event: TelemetryEvent.EndChatSDKCall
       });
-      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat()); // Need to clear these states immediately when chat ended from OC.
-
-      dispatch({
-        type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
-        payload: undefined
-      });
-      dispatch({
-        type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
-        payload: undefined
-      });
+      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
     } catch (ex) {
       TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
         Event: TelemetryEvent.EndChatSDKCallFailed,
@@ -63,7 +73,21 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
       });
       postMessageToOtherTab = false;
     }
-  }
+  } // Need to clear these states immediately when chat ended from OC.
+
+
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
+    payload: undefined
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
+    payload: undefined
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
+    payload: undefined
+  });
 
   if (!skipCloseChat) {
     try {
@@ -95,6 +119,14 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
         type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
         payload: 0
       });
+      dispatch({
+        type: LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+        payload: {
+          proactiveChatBodyTitle: "",
+          proactiveChatEnablePrechat: false,
+          proactiveChatInNewWindow: false
+        }
+      });
 
       if (postMessageToOtherTab) {
         var _chatSDK$omnichannelC, _chatSDK$omnichannelC2;

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -7,7 +7,7 @@ import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostC
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
 import attachmentProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware";
-import { changeLanguageCodeFormatForWebChat } from "../../../common/utils";
+import { addDelayInMs, changeLanguageCodeFormatForWebChat } from "../../../common/utils";
 import channelDataMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware";
 import { createActivityMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware";
 import createAttachmentMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
@@ -28,7 +28,8 @@ import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller
 import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
 import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
 import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
-import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
+import { Constants } from "../../../common/Constants"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatStyles) => {
   var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _state$domainStates$l8, _state$domainStates$l9, _props$webChatContain7, _props$webChatContain8, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain9, _props$webChatContain10, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain11, _props$webChatContain12, _defaultWebChatContai, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain17, _props$webChatContain18, _defaultWebChatContai2, _props$webChatContain19, _props$webChatContain20, _defaultWebChatContai3, _props$webChatContain21, _props$webChatContain22;
@@ -65,6 +66,12 @@ export const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatS
 
       if (isPostChatEnabled === "true") {
         if (postChatSurveyMode === PostChatSurveyMode.Embed) {
+          WebChatStoreLoader.store = null;
+          dispatch({
+            type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+            payload: ConversationState.PostchatLoading
+          });
+          await addDelayInMs(Constants.PostChatLoadingDurationInMs);
           const loadPostChatEvent = {
             eventName: BroadcastEvent.LoadPostChatSurvey
           };

package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js

@@ -3,8 +3,9 @@ import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/teleme
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
-import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const getChatReconnectContext = async (chatSDK, reconnectId) => {
   try {
     if (reconnectId) {
@@ -29,9 +30,9 @@ const getChatReconnectContext = async (chatSDK, reconnectId) => {
 
 
 const getReconnectIdForAuthenticatedChat = async (props, chatSDK) => {
-  var _props$reconnectChatP, _props$reconnectChatP2;
+  var _props$reconnectChatP, _props$authProps;
 
-  if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.isReconnectEnabled && (_props$reconnectChatP2 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP2 !== void 0 && _props$reconnectChatP2.authClientFunction // TODO: Implement this after storage is in place
+  if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.isReconnectEnabled && (_props$authProps = props.authProps) !== null && _props$authProps !== void 0 && _props$authProps.authClientFunction // TODO: Implement this after storage is in place
 
   /* && !isLoadWithState() */
   ) {
@@ -46,27 +47,27 @@ const getReconnectIdForAuthenticatedChat = async (props, chatSDK) => {
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const handleUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat, redirectInSameWindow) => {
+const handleUnauthenticatedReconnectChat = async (chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat, redirectInSameWindow) => {
   const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
 
   if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow);
+    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, authProps, dispatch, setAdapter, initStartChat, redirectInSameWindow);
   } else {
-    await setReconnectIdAndStartChat(chatSDK, dispatch, setAdapter, reconnectId, initStartChat);
+    await setReconnectIdAndStartChat(chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const startUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat) => {
+const startUnauthenticatedReconnectChat = async (chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat) => {
   const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
 
   if (!shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await setReconnectIdAndStartChat(chatSDK, dispatch, setAdapter, reconnectId, initStartChat);
+    await setReconnectIdAndStartChat(chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const setReconnectIdAndStartChat = async (chatSDK, dispatch, setAdapter, reconnectId, initStartChat) => {
+const setReconnectIdAndStartChat = async (chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat) => {
   const startUnauthenticatedReconnectChat = {
     eventName: BroadcastEvent.StartUnauthenticatedReconnectChat
   };
@@ -82,7 +83,7 @@ const setReconnectIdAndStartChat = async (chatSDK, dispatch, setAdapter, reconne
     type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
     payload: ConversationState.Loading
   });
-  await initStartChat(chatSDK, dispatch, setAdapter, optionalParams);
+  await initStartChat(chatSDK, authProps, dispatch, setAdapter, optionalParams);
 };
 
 const redirectPage = (redirectURL, redirectInSameWindow) => {
@@ -104,7 +105,7 @@ const shouldRedirectOrStartNewChat = reconnectAvailabilityResponse => {
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const startNewChatEmptyRedirectionUrl = async (chatSDK, dispatch, setAdapter, initStartChat) => {
+const startNewChatEmptyRedirectionUrl = async (chatSDK, authProps, dispatch, setAdapter, initStartChat) => {
   const startUnauthenticatedReconnectChat = {
     eventName: BroadcastEvent.StartUnauthenticatedReconnectChat
   };
@@ -127,25 +128,25 @@ const startNewChatEmptyRedirectionUrl = async (chatSDK, dispatch, setAdapter, in
       type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: ConversationState.Loading
     });
-    await initStartChat(chatSDK, dispatch, setAdapter);
+    await initStartChat(chatSDK, authProps, dispatch, setAdapter);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const handleRedirectUnauthenticatedReconnectChat = async (chatSDK, dispatch, setAdapter, initStartChat, reconnectId, redirectInSameWindow) => {
+const handleRedirectUnauthenticatedReconnectChat = async (chatSDK, authProps, dispatch, setAdapter, initStartChat, reconnectId, redirectInSameWindow) => {
   const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
 
   if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow);
+    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, authProps, dispatch, setAdapter, initStartChat, redirectInSameWindow);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const redirectOrStartNewChat = async (reconnectAvailabilityResponse, chatSDK, dispatch, setAdapter, initStartChat, redirectInSameWindow) => {
+const redirectOrStartNewChat = async (reconnectAvailabilityResponse, chatSDK, authProps, dispatch, setAdapter, initStartChat, redirectInSameWindow) => {
   if (reconnectAvailabilityResponse.redirectURL) {
     redirectPage(reconnectAvailabilityResponse.redirectURL, redirectInSameWindow);
   } else {
-    await startNewChatEmptyRedirectionUrl(chatSDK, dispatch, setAdapter, initStartChat);
+    await startNewChatEmptyRedirectionUrl(chatSDK, authProps, dispatch, setAdapter, initStartChat);
   }
 };
 

package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js

@@ -29,10 +29,6 @@ export const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persist
 
 
   BroadcastService.getMessageByEventName("LoadPostChatSurvey").subscribe(msg => {
-    dispatch({
-      type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-      payload: ConversationState.Loading
-    });
     dispatch({
       type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: ConversationState.Postchat

package/lib/esm/components/livechatwidget/common/shareObservable.js

@@ -0,0 +1,38 @@
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export function shareObservable(observable) {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  let observers = []; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  let subscription; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  return new window.Observable(observer => {
+    if (!subscription) {
+      subscription = observable.subscribe({
+        complete() {
+          observers.forEach(observer => observer.complete());
+        },
+
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        error(err) {
+          observers.forEach(observer => observer.error(err));
+        },
+
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        next(value) {
+          observers.forEach(observer => observer.next(value));
+        }
+
+      });
+    }
+
+    observers.push(observer);
+    return () => {
+      observers = observers.filter(o => o !== observer);
+
+      if (!observers.length) {
+        subscription.unsubscribe();
+        subscription = null;
+      }
+    };
+  });
+}