@microsoft/omnichannel-chat-widget 0.1.0-main.bcfe8a3 → 0.1.0-main.bf74329

package/lib/esm/components/footerstateful/FooterStateful.js

@@ -10,22 +10,22 @@ import { NotificationScenarios } from "../webchatcontainerstateful/webchatcontro
 import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import { downloadTranscript } from "./downloadtranscriptstateful/DownloadTranscriptStateful";
 import useChatContextStore from "../../hooks/useChatContextStore";
-import useChatSDKStore from "../../hooks/useChatSDKStore"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import useChatSDKStore from "../../hooks/useChatSDKStore";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const FooterStateful = props => {
   var _footerProps$controlP3, _footerProps$controlP4;
-
-  const [state, dispatch] = useChatContextStore(); // hideFooterDisplay - the purpose of this is to keep the footer always "active", 
+  const [state, dispatch] = useChatContextStore();
+  // hideFooterDisplay - the purpose of this is to keep the footer always "active", 
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
   // The reason for this approach is to make sure that state variables for audio notification work correctly after minimizing
-
   const {
     footerProps,
     downloadTranscriptProps,
     audioNotificationProps,
     hideFooterDisplay
-  } = props; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  } = props;
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const chatSDK = useChatSDKStore();
   const controlProps = {
     id: "oc-lcw-footer",
@@ -49,21 +49,17 @@ export const FooterStateful = props => {
     },
     onEmailTranscriptClick: () => {
       var _footerProps$controlP, _footerProps$controlP2;
-
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.EmailTranscriptButtonClicked,
         Description: "Email Transcript button clicked."
       });
-      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? "oc-lcw-footer-emailtranscript-button";
-      const emailTranscriptButton = document.getElementById(emailTranscriptButtonId);
-
-      if (emailTranscriptButton) {
+      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? `${controlProps.id}-emailtranscript-button`;
+      if (emailTranscriptButtonId) {
         dispatch({
-          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-          payload: emailTranscriptButton
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: emailTranscriptButtonId
         });
       }
-
       dispatch({
         type: LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
         payload: true
@@ -80,18 +76,12 @@ export const FooterStateful = props => {
       });
     },
     ...(footerProps === null || footerProps === void 0 ? void 0 : footerProps.controlProps),
-    audioNotificationButtonProps: { ...(footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP3 = footerProps.controlProps) === null || _footerProps$controlP3 === void 0 ? void 0 : _footerProps$controlP3.audioNotificationButtonProps),
+    audioNotificationButtonProps: {
+      ...(footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP3 = footerProps.controlProps) === null || _footerProps$controlP3 === void 0 ? void 0 : _footerProps$controlP3.audioNotificationButtonProps),
       isAudioMuted: state.appStates.isAudioMuted
     }
   };
-  const footerId = (controlProps === null || controlProps === void 0 ? void 0 : controlProps.id) ?? "oc-lcw-footer";
-  const footer = document.getElementById(footerId);
-
-  if (footer) {
-    footer.style.display = hideFooterDisplay ? "none" : "";
-  }
-
-  return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement(Footer, {
+  return /*#__PURE__*/React.createElement(React.Fragment, null, !hideFooterDisplay && /*#__PURE__*/React.createElement(Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps

package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -3,27 +3,21 @@ import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcon
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
-
 const processDisplayName = displayName => {
   // if displayname matches "teamsvisitor:<some alphanumeric string>", we replace it with "Customer"
   const displayNameRegex = ".+:.+";
   const matchedTeamsDisplayName = displayName.match(displayNameRegex);
-
   if (displayName.indexOf("teamsvisitor") >= 0 && matchedTeamsDisplayName && matchedTeamsDisplayName.length > 0) {
     displayName = "Customer";
   }
-
   return displayName;
 };
-
 const constructIconName = displayName => {
   if (!displayName) {
     return "";
   }
-
   let iconName = "C";
   const displayNameSplit = displayName.split(" ");
-
   if (displayNameSplit.length > 1) {
     // get the first letter of name and surname
     iconName = displayNameSplit[0][0] + displayNameSplit[1][0];
@@ -31,55 +25,42 @@ const constructIconName = displayName => {
     // get the first letter of name
     iconName = displayNameSplit[0][0];
   }
-
   return iconName;
 };
-
 const processCreatedDateTime = (createdDateTime, chatCount) => {
-  const formattedDate = new Date(createdDateTime); // TODO: Localization:
-
-  const formattedTimeString = formattedDate.toLocaleTimeString("en-us"
-  /* Bootstrapper.LiveChatConfiguration.chatWidgetLocale */
-  , {
+  const formattedDate = new Date(createdDateTime);
+  // TODO: Localization:
+  const formattedTimeString = formattedDate.toLocaleTimeString("en-us" /* Bootstrapper.LiveChatConfiguration.chatWidgetLocale */, {
     hour: "2-digit",
     minute: "2-digit"
   });
   const formattedSplitTimeString = formattedTimeString.split(" ");
   let finalizedTimeString = "";
-
   if (formattedSplitTimeString && formattedSplitTimeString.length > 1) {
     finalizedTimeString = formattedSplitTimeString[0] + " " + formattedSplitTimeString[1];
   }
-
   if (chatCount == 0) {
     return formattedDate.toLocaleDateString("en-us") + " " + finalizedTimeString;
   }
-
   return finalizedTimeString;
 };
-
 const processContent = (transcriptContent, isAgentChat, renderMarkDown) => {
   if (transcriptContent.toString().toLowerCase().indexOf(TranscriptConstants.TranscriptMessageEmojiMessageType) >= 0) {
     // eslint-disable-next-line no-useless-escape
     const emojiRegex = "<img src=\"http.*:\/\/.+\/objects\/.+\/views.+\">";
     const matchedEmojiImgTag = transcriptContent.match(emojiRegex);
-
     if (matchedEmojiImgTag && matchedEmojiImgTag.length > 0 && transcriptContent.toString().toLowerCase().indexOf(matchedEmojiImgTag[0]) >= 0) {
       transcriptContent = transcriptContent.replace(matchedEmojiImgTag[0], "");
     }
   }
-
   if (!isAgentChat && transcriptContent.toString().toLowerCase().indexOf("a href") >= 0 && transcriptContent.toString().toLowerCase().indexOf("target") >= 0) {
     transcriptContent = transcriptContent.slice(0, transcriptContent.toString().indexOf("target")) + " style='color:white' " + transcriptContent.slice(transcriptContent.toString().indexOf("target"));
   }
-
   if (renderMarkDown) {
     transcriptContent = renderMarkDown(transcriptContent);
   }
-
   return transcriptContent;
 };
-
 const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMessage) => {
   const chats = JSON.parse(chatTranscripts).reverse();
   const docTypeTag = "<!DOCTYPE html>";
@@ -94,8 +75,9 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
   let tabIndex = 1;
   const mainTranscriptSection = "<div class='allTranscripts' style='max-width:60%;min-width:30%;margin-left:20%;background-color:#FFFFFF;'>";
   let previousDisplayName = "";
-  let chatCount = 0; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  let chatCount = 0;
 
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   chats.forEach(value => {
     let dialogNameMarginTop = "6px";
     let dialogboxMarginleft = "40px";
@@ -111,7 +93,6 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
     const isInternalMessage = value.deliveryMode && value.deliveryMode.toLowerCase() === TranscriptConstants.InternalMode;
     const isHiddenMessage = value.tags && value.tags.toLowerCase().indexOf(Constants.hiddenTag.toLowerCase()) !== -1;
     const shouldIgnoreMessage = isSystemMessage || isControlMessage || isAdaptiveCard || isInternalMessage || isHiddenMessage;
-
     if (shouldIgnoreMessage) {
       return;
     } else if (value.from) {
@@ -127,19 +108,15 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
         displayName = value.from.user.displayName;
         dialogColor = TranscriptConstants.CustomerDialogColor;
       }
-
       displayName = processDisplayName(displayName);
       iconName = constructIconName(displayName);
-
       if (value.attachments && value.attachments.length > 0 && value.attachments[0].name) {
         fileAttachmentName = value.attachments[0].name;
         value.content = attachmentMessage ? attachmentMessage + " " + fileAttachmentName : "The following attachment was uploaded during the conversation: " + fileAttachmentName;
       }
     }
-
     let displayNamePlaceholder = processCreatedDateTime(value.createdDateTime, chatCount);
     let iconPara = "";
-
     if (displayName !== previousDisplayName) {
       dialogboxMarginleft = "0px";
       displayNamePlaceholder = "<b>" + displayName + " </b> " + processCreatedDateTime(value.createdDateTime, chatCount);
@@ -150,17 +127,14 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
                             </div>";
       tabIndex++;
     }
-
     if (displayName !== previousDisplayName) {
       if (previousDisplayName === "") {
         dialogNameMarginTop = "0px";
       }
-
       if (previousDisplayName !== "") {
         dialogNameMarginTop = "20px";
       }
     }
-
     const displayNameDiv = "<div style='margin-right:-2px;margin-top:" + dialogNameMarginTop + ";margin-bottom:-2px;margin-left:42px;top:-2px;position:relative;'>\
                                     <font tabindex ='" + tabIndex + "' size = '1px' color='#000000' style='font-family:Segoe UI,SegoeUI,Helvetica Neue,Helvetica,Arial,sans-serif;font-weight:500;'>\
                                         " + displayNamePlaceholder + "\
@@ -174,16 +148,14 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
   });
   const str = docTypeTag + docStartTag + docMetaTag + bodyStartTag + mainTranscriptSection + beautifiedChats + divEndTag + bodyEndTag + docEndTag;
   return str;
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+};
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const downloadTranscript = async (chatSDK, renderMarkDown, bannerMessageOnError, attachmentMessage) => {
   let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript());
-
   if (typeof data === Constants.String) {
     data = JSON.parse(data);
   }
-
   if (data[Constants.ChatMessagesJson] !== null && data[Constants.ChatMessagesJson] !== undefined) {
     const chatTranscripts = window.btoa(encodeURIComponent(beautifyChatTranscripts(data[Constants.ChatMessagesJson], renderMarkDown, attachmentMessage)));
     const byteCharacters = decodeURIComponent(window.atob(chatTranscripts));

package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js

@@ -14,10 +14,10 @@ describe("DownloadTranscriptStateful unit test", () => {
     };
     const chatSDK = new OmnichannelChatSDK(omnichannelConfig);
     jest.spyOn(chatSDK, "getLiveChatTranscript").mockResolvedValue(Promise.resolve());
-
     try {
       await chatSDK.getLiveChatTranscript();
-      expect(chatSDK.getLiveChatTranscript).toHaveBeenCalledTimes(1); // eslint-disable-next-line no-empty
+      expect(chatSDK.getLiveChatTranscript).toHaveBeenCalledTimes(1);
+      // eslint-disable-next-line no-empty
     } catch (ex) {}
   });
   it("Method getLiveChatTranscript throws exception", async () => {
@@ -29,9 +29,9 @@ describe("DownloadTranscriptStateful unit test", () => {
     };
     const chatSDK = new OmnichannelChatSDK(omnichannelConfig);
     jest.spyOn(chatSDK, "getLiveChatTranscript").mockRejectedValue(new Error(errorMessage));
-
     try {
-      await chatSDK.getLiveChatTranscript(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.getLiveChatTranscript();
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }
@@ -44,9 +44,9 @@ describe("DownloadTranscriptStateful unit test", () => {
       widgetId: ""
     };
     const chatSDK = new OmnichannelChatSDK(omnichannelConfig);
-
     try {
-      await chatSDK.getLiveChatTranscript(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      await chatSDK.getLiveChatTranscript();
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
     } catch (ex) {
       expect(ex.message).toEqual(errorMessage);
     }

package/lib/esm/components/headerstateful/HeaderStateful.js

@@ -9,16 +9,15 @@ import useChatAdapterStore from "../../hooks/useChatAdapterStore";
 import useChatContextStore from "../../hooks/useChatContextStore";
 export const HeaderStateful = props => {
   var _state$domainStates$l, _state$domainStates$l2, _headerProps$controlP, _headerProps$controlP2, _headerProps$controlP3, _outOfOfficeHeaderPro;
-
-  const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  const [state, dispatch] = useChatContextStore();
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter] = useChatAdapterStore();
   const {
     headerProps,
     outOfOfficeHeaderProps,
     endChat
-  } = props; //Setting OutOfOperatingHours Flag
-
+  } = props;
+  //Setting OutOfOperatingHours Flag
   const [outOfOperatingHours, setOutOfOperatingHours] = useState(((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True");
   const outOfOfficeStyleProps = Object.assign({}, defaultOutOfOfficeHeaderStyleProps, outOfOfficeHeaderProps === null || outOfOfficeHeaderProps === void 0 ? void 0 : outOfOfficeHeaderProps.styleProps);
   const conversationState = useRef(state.appStates.conversationState);
@@ -36,11 +35,11 @@ export const HeaderStateful = props => {
       });
     },
     onCloseClick: async () => {
+      var _props$headerProps, _props$headerProps$co, _props$headerProps$co2;
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.HeaderCloseButtonClicked,
         Description: "Header Close button clicked."
       });
-
       if (conversationState.current === ConversationState.Active) {
         dispatch({
           type: LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
@@ -49,17 +48,20 @@ export const HeaderStateful = props => {
       } else {
         const skipEndChatSDK = true;
         const skipCloseChat = false;
-        await endChat(adapter, skipEndChatSDK, skipCloseChat);
+        const postMessageToOtherTabs = true;
+        await endChat(adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTabs);
+      }
+      const closeButtonId = ((_props$headerProps = props.headerProps) === null || _props$headerProps === void 0 ? void 0 : (_props$headerProps$co = _props$headerProps.controlProps) === null || _props$headerProps$co === void 0 ? void 0 : (_props$headerProps$co2 = _props$headerProps$co.closeButtonProps) === null || _props$headerProps$co2 === void 0 ? void 0 : _props$headerProps$co2.id) ?? `${controlProps.id}-close-button`;
+      if (closeButtonId) {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: closeButtonId
+        });
       }
-
-      dispatch({
-        type: LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-        payload: document.getElementById(`${controlProps.id}-closebutton`)
-      });
     },
     ...(headerProps === null || headerProps === void 0 ? void 0 : headerProps.controlProps),
-    hideTitle: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
-    hideIcon: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
+    hideTitle: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
+    hideIcon: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
     hideCloseButton: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.Prechat || state.appStates.conversationState === ConversationState.ReconnectChat || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP3 = headerProps.controlProps) === null || _headerProps$controlP3 === void 0 ? void 0 : _headerProps$controlP3.hideCloseButton)
   };
   const outOfOfficeControlProps = {
@@ -81,7 +83,6 @@ export const HeaderStateful = props => {
     if (state.appStates.outsideOperatingHours) {
       setOutOfOperatingHours(true);
     }
-
     if (state.appStates.conversationState) {
       conversationState.current = state.appStates.conversationState;
     }

package/lib/esm/components/livechatwidget/LiveChatWidget.js

@@ -7,8 +7,8 @@ import { createReducer } from "../../contexts/createReducer";
 import { getLiveChatWidgetContextInitialState } from "../../contexts/common/LiveChatWidgetContextInitialState";
 export const LiveChatWidget = props => {
   const reducer = createReducer();
-  const [state, dispatch] = useReducer(reducer, getLiveChatWidgetContextInitialState(props)); // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  const [state, dispatch] = useReducer(reducer, getLiveChatWidgetContextInitialState(props));
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = useState(undefined);
   return /*#__PURE__*/React.createElement(ChatSDKStore.Provider, {
     value: props.chatSDK

package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js

@@ -0,0 +1,30 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+import { Deferred } from "./Deferred";
+export class ActivityStreamHandler {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  /**
+   * Use of a deferred pattern, to hold the execution of the activity.
+   * 
+   * */
+  static cork() {
+    ActivityStreamHandler.restoreDeferred = new Deferred();
+    ActivityStreamHandler.restorePromise = ActivityStreamHandler.restoreDeferred.promise;
+  }
+
+  /**
+   * Resolve the promise, releasing it to continue with the execution of the activity.
+   * 
+   * */
+  static uncork() {
+    ActivityStreamHandler.restoreDeferred.resolve();
+  }
+}
+_defineProperty(ActivityStreamHandler, "restoreDeferred", {
+  resolve: () => {
+    return "initialState";
+  }
+});
+_defineProperty(ActivityStreamHandler, "restorePromise", void 0);

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js

@@ -0,0 +1,11 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+export class DefaultActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+  }
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async next(activity) {
+    this.observer.next(activity);
+    return false;
+  }
+}

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js

@@ -0,0 +1,25 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+import { ActivityStreamHandler } from "../ActivityStreamHandler";
+export class PauseActivitySubscriber {
+  constructor() {
+    _defineProperty(this, "observer", void 0);
+  }
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async apply(activity) {
+    await ActivityStreamHandler.restorePromise;
+    return activity;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+  applicable(activity) {
+    return true;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+    return activity;
+  }
+}

package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js

@@ -0,0 +1,55 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+import { DefaultActivitySubscriber } from "./ActivitySubscriber/DefaultActivitySubscriber";
+import { shareObservable } from "./shareObservable";
+export class ChatAdapterShim {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  constructor(chatAdapter) {
+    _defineProperty(this, "chatAdapter", void 0);
+    _defineProperty(this, "activityObserver", void 0);
+    _defineProperty(this, "subscribers", void 0);
+    this.subscribers = [];
+    this.chatAdapter = {
+      ...chatAdapter,
+      activity$: shareObservable(
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      new window.Observable(observer => {
+        this.activityObserver = observer;
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        const abortController = new window.AbortController();
+        (async () => {
+          try {
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            for await (let activity of chatAdapter.activities({
+              signal: abortController.signal
+            })) {
+              for (const subscriber of [...this.subscribers, new DefaultActivitySubscriber()]) {
+                subscriber.observer = this.activityObserver;
+                activity = await subscriber.next(activity);
+                if (!activity) {
+                  break;
+                }
+              }
+            }
+            observer.complete();
+          } catch (error) {
+            observer.error(error);
+          }
+        })();
+        return () => {
+          abortController.abort();
+        };
+      }))
+    };
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  addSubscriber(subscriber) {
+    this.subscribers.push(subscriber);
+  }
+}

package/lib/esm/components/livechatwidget/common/Deferred.js

@@ -0,0 +1,28 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+export class Deferred {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  constructor() {
+    _defineProperty(this, "_promise", void 0);
+    _defineProperty(this, "_resolve", void 0);
+    _defineProperty(this, "_reject", () => {
+      return;
+    });
+    _defineProperty(this, "resolve", value => {
+      this._resolve(value);
+    });
+    _defineProperty(this, "reject", value => {
+      this._reject(value);
+    });
+    this._promise = new Promise((resolve, reject) => {
+      this._resolve = resolve;
+      this._reject = reject;
+    });
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+  get promise() {
+    return this._promise;
+  }
+}

package/lib/esm/components/livechatwidget/common/authHelper.js

@@ -0,0 +1,42 @@
+import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
+import { isNullOrEmptyString } from "../../../common/utils";
+const getAuthClientFunction = chatConfig => {
+  let authClientFunction = undefined;
+  if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
+    var _chatConfig$LiveChatC;
+    authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
+  }
+  return authClientFunction;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
+  const authClientFunction = getAuthClientFunction(chatConfig);
+  if (getAuthToken && authClientFunction) {
+    TelemetryHelper.logActionEvent(LogLevel.INFO, {
+      Event: TelemetryEvent.GetAuthTokenCalled
+    });
+    const token = await getAuthToken(authClientFunction);
+    if (!isNullOrEmptyString(token)) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      chatSDK.setAuthTokenProvider(async () => {
+        return token;
+      });
+      return true;
+    } else {
+      TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.ReceivedNullOrEmptyToken
+      });
+      return false;
+    }
+  }
+  return false;
+};
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const removeAuthTokenProvider = chatSDK => {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  chatSDK.authenticatedUserToken = null;
+};
+export { getAuthClientFunction, handleAuthentication, removeAuthTokenProvider };

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -1,8 +1,11 @@
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationLevel } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationLevel";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
-import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { ChatAdapterShim } from "./ChatAdapterShim";
+import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
     IC3Adapter: {
@@ -11,11 +14,9 @@ export const createAdapter = async chatSDK => {
           if (notification.id === NotificationScenarios.InternetConnection && notification.level == NotificationLevel.Error) {
             notification.message = defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION;
           }
-
           if (notification.id === NotificationScenarios.InternetConnection && notification.level == NotificationLevel.Success) {
             notification.message = defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE;
           }
-
           if (notification.id && notification.message) {
             NotificationHandler.notifyWithLevel(notification.id, notification.message, notification.level);
           }
@@ -23,5 +24,12 @@ export const createAdapter = async chatSDK => {
       }
     }
   };
-  return await chatSDK.createChatAdapter(chatAdapterOptionalParams);
+  let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams);
+  //so far, there is no need to convert to the shim adapter when using visual tests
+  if (chatSDK.isMockModeOn !== true) {
+    adapter = new ChatAdapterShim(adapter);
+    adapter.addSubscriber(new PauseActivitySubscriber());
+    return adapter.chatAdapter;
+  }
+  return adapter;
 };

package/lib/esm/components/livechatwidget/common/createFooter.js

@@ -3,25 +3,13 @@ import React from "react";
 import { decodeComponentString } from "@microsoft/omnichannel-chat-components";
 import { shouldShowFooter } from "../../../controller/componentController";
 export const createFooter = (props, state) => {
-  var _props$footerProps, _props$controlProps, _props$componentOverr, _props$componentOverr2;
-
-  const footerPropsHidden = { ...props.footerProps,
-    controlProps: { ...((_props$footerProps = props.footerProps) === null || _props$footerProps === void 0 ? void 0 : _props$footerProps.controlProps),
-      hideDownloadTranscriptButton: true,
-      hideEmailTranscriptButton: true,
-      hideAudioNotificationButton: true
-    }
-  };
-  const footer = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && shouldShowFooter(state) ? decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
+  var _props$controlProps, _props$componentOverr;
+  const hideFooterDisplay = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && shouldShowFooter(state) ? false : true;
+  const footer = decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
     footerProps: props.footerProps,
     downloadTranscriptProps: props.downloadTranscriptProps,
     audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: false
-  }) : decodeComponentString((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
-    footerProps: footerPropsHidden,
-    downloadTranscriptProps: props.downloadTranscriptProps,
-    audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: true
+    hideFooterDisplay: hideFooterDisplay
   });
   return footer;
 };