@microsoft/omnichannel-chat-widget 0.1.0-main.ae27766 → 0.1.0-main.c2417f9

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -35,7 +35,11 @@ var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurve
 
 var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
 
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
+let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
 const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
   var _props$reconnectChatP;
 
@@ -74,11 +78,13 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: _ConversationState.ConversationState.Prechat
       });
+      setCustomContextParams(props, state);
     } else {
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: _ConversationState.ConversationState.Loading
       });
+      setCustomContextParams(props, state);
       await initStartChat(chatSDK, dispatch, setAdapter);
     }
   }
@@ -91,6 +97,21 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
   try {
     var _newAdapter$activity$, _TelemetryTimers$Widg;
 
+    let isStartChatSuccessful = false;
+
+    if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
+      var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
+
+      // Broadcasting limited cached chat details
+      _omnichannelChatComponents.BroadcastService.postMessage({
+        eventName: _TelemetryConstants.BroadcastEvent.ChatRetrievedFromCache,
+        payload: {
+          chatId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.liveChatContext) === null || _persistedState$domai2 === void 0 ? void 0 : (_persistedState$domai3 = _persistedState$domai2.chatToken) === null || _persistedState$domai3 === void 0 ? void 0 : _persistedState$domai3.chatId,
+          requestId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai4 = persistedState.domainStates) === null || _persistedState$domai4 === void 0 ? void 0 : (_persistedState$domai5 = _persistedState$domai4.liveChatContext) === null || _persistedState$domai5 === void 0 ? void 0 : _persistedState$domai5.requestId
+        }
+      });
+    }
+
     try {
       _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
 
@@ -98,7 +119,9 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
         Event: _TelemetryConstants.TelemetryEvent.StartChatSDKCall
       });
 
-      await chatSDK.startChat(params);
+      optionalParams = Object.assign({}, params, optionalParams);
+      await chatSDK.startChat(optionalParams);
+      isStartChatSuccessful = true;
     } catch (error) {
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
         Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
@@ -106,6 +129,8 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
           exception: `Failed to setup startChat: ${error}`
         }
       });
+
+      isStartChatSuccessful = false;
     }
 
     const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
@@ -133,10 +158,12 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
       await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
       await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch); // Set app state to Active
 
-      dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
-        payload: _ConversationState.ConversationState.Active
-      });
+      if (isStartChatSuccessful) {
+        dispatch({
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+          payload: _ConversationState.ConversationState.Active
+        });
+      }
     } else {
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
@@ -178,24 +205,36 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
 exports.initStartChat = initStartChat;
 
 const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
-  var _DataStoreManager$cli, _persistedState$domai;
+  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _DataStoreManager$cli, _persistedState$domai6;
 
-  const widgetStateFromCache = (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(_Constants.Constants.widgetStateDataKey, "localStorage");
+  const widgetStateEventName = (0, _utils.getWidgetCacheId)((chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId) ?? "", (chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId) ?? "");
+  const widgetStateFromCache = (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
   const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
 
-  if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai = persistedState.domainStates) !== null && _persistedState$domai !== void 0 && _persistedState$domai.liveChatContext) {
-    var _persistedState$domai2;
+  if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai6 = persistedState.domainStates) !== null && _persistedState$domai6 !== void 0 && _persistedState$domai6.liveChatContext) {
+    var _persistedState$domai7;
 
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: _ConversationState.ConversationState.Loading
     });
     const optionalParams = {
-      liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai2 = persistedState.domainStates) === null || _persistedState$domai2 === void 0 ? void 0 : _persistedState$domai2.liveChatContext
+      liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
     };
     await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
     return true;
   } else {
     return false;
   }
+};
+
+const setCustomContextParams = (props, state) => {
+  var _props$chatConfig, _state$domainStates;
+
+  // Add custom context if any only for unauthenticated chat
+  if (!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) && (_state$domainStates = state.domainStates) !== null && _state$domainStates !== void 0 && _state$domainStates.customContext) {
+    optionalParams = Object.assign({}, optionalParams, {
+      customContext: state.domainStates.customContext
+    });
+  }
 };

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -107,7 +107,8 @@ const LiveChatWidgetStateful = props => {
     ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
   }); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-  const chatSDK = (0, _useChatSDKStore.default)();
+  const chatSDK = (0, _useChatSDKStore.default)(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
   const [voiceVideoCallingSDK, setVoiceVideoCallingSDK] = (0, _react2.useState)(undefined);
   const {
     Composer
@@ -121,6 +122,7 @@ const LiveChatWidgetStateful = props => {
   _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer = (0, _utils.createTimer)();
   const widgetElementId = ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.id) || "oc-lcw";
   const currentMessageCountRef = (0, _react2.useRef)(0);
+  let widgetStateEventName = "";
   (0, _react2.useEffect)(() => {
     var _props$controlProps2, _props$controlProps3, _props$reconnectChatP, _props$controlProps4, _props$chatConfig, _props$chatConfig$Cha, _state$domainStates;
 
@@ -135,6 +137,10 @@ const LiveChatWidgetStateful = props => {
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SKIP_CHAT_BUTTON_RENDERING,
       payload: ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.skipChatButtonRendering) || false
     });
+    dispatch({
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
+      payload: false
+    });
     (0, _initCallingSdk.initCallingSdk)(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
       sdkCreated && dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
@@ -163,7 +169,8 @@ const LiveChatWidgetStateful = props => {
       };
       (0, _startChat.initStartChat)(chatSDK, dispatch, setAdapter, optionalParams);
     }
-  }, []);
+  }, []); // useEffect for when skip chat button rendering
+
   (0, _react2.useEffect)(() => {
     if (state.appStates.skipChatButtonRendering) {
       var _props$reconnectChatP3;
@@ -199,9 +206,25 @@ const LiveChatWidgetStateful = props => {
         });
       }
     }
-  }, [state.appStates.skipChatButtonRendering]);
+  }, [state.appStates.skipChatButtonRendering]); // useEffect for when skip chat button rendering
+
   (0, _react2.useEffect)(() => {
-    _omnichannelChatComponents.BroadcastService.getMessageByEventName("StartProactiveChat").subscribe(msg => {
+    var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4;
+
+    // Add the custom context on receiving the SetCustomContext event
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.SetCustomContext).subscribe(msg => {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.CustomContextReceived,
+        Description: "CustomContext received."
+      });
+
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
+        payload: msg === null || msg === void 0 ? void 0 : msg.payload
+      });
+    });
+
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.StartProactiveChat).subscribe(msg => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.StartProactiveChatEventReceived,
         Description: "Start proactive chat event received."
@@ -217,51 +240,124 @@ const LiveChatWidgetStateful = props => {
           Description: "Start proactive chat method called, when chat was already triggered."
         });
       }
-    }); // start chat from SDK Event
+    }); // Start chat from SDK Event
+
 
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.StartChat).subscribe(() => {
+      var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _DataStoreManager$cli;
 
-    _omnichannelChatComponents.BroadcastService.getMessageByEventName("StartChat").subscribe(() => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.StartChatEventRecevied,
         Description: "Start chat event received."
-      });
+      }); // Getting updated state from cache
+
+
+      const widgetStateEventName = (0, _utils.getWidgetCacheId)((chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId) ?? "", (chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId) ?? "");
+      const widgetStateFromCache = (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
+      const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
+
+      if (persistedState.appStates.conversationState === _ConversationState.ConversationState.Closed || persistedState.appStates.conversationState === _ConversationState.ConversationState.InActive || persistedState.appStates.conversationState === _ConversationState.ConversationState.Postchat) {
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
+        });
+
+        (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter);
+      } else {
+        var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
 
-      if (state.appStates.isMinimized) {
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
         });
-      } else {
-        (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter);
+
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.MaximizeChat,
+          payload: {
+            height: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.widgetSize) === null || _persistedState$domai2 === void 0 ? void 0 : _persistedState$domai2.height,
+            width: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai3 = persistedState.domainStates) === null || _persistedState$domai3 === void 0 ? void 0 : (_persistedState$domai4 = _persistedState$domai3.widgetSize) === null || _persistedState$domai4 === void 0 ? void 0 : _persistedState$domai4.width
+          }
+        });
       }
-    }); // end chat from SDK Event
+    }); // End chat
+
 
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.InitiateEndChat).subscribe(async msg => {
+      var _msg$payload4, _msg$payload5;
+
+      const isChatUnloading = ((_msg$payload4 = msg.payload) === null || _msg$payload4 === void 0 ? void 0 : _msg$payload4.chatUnloading) ?? false;
+      const isSdkCall = ((_msg$payload5 = msg.payload) === null || _msg$payload5 === void 0 ? void 0 : _msg$payload5.isSdkCall) ?? false;
+      const eventDescription = isChatUnloading ? "End chat event received from unload." : "End chat event received.";
 
-    _omnichannelChatComponents.BroadcastService.getMessageByEventName("EndChat").subscribe(async () => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.EndChatEventReceived,
-        Description: "End chat event received."
+        Description: eventDescription
       });
 
-      if (canEndChat.current) {
+      if (isChatUnloading) {
+        var _DataStoreManager$cli2;
+
+        //Browser close scenario/no room for PCS/so just end chat and notify agent immidiately
+        (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false); // Clean local storage
+
+        (_DataStoreManager$cli2 = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli2 === void 0 ? void 0 : _DataStoreManager$cli2.removeData(widgetStateEventName, "localStorage");
+      } else if (canEndChat.current) {
         (0, _endChat.prepareEndChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
       } else {
         const skipEndChatSDK = true;
         const skipCloseChat = false;
         (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat);
+      } // Raise chatClose for SDK events
+
+
+      if (isSdkCall) {
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.CloseChat
+        });
       }
-    });
+    }); // reset proactive chat params
+
+
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.ResetProactiveChatParams).subscribe(async () => {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+        payload: {
+          proactiveChatBodyTitle: "",
+          proactiveChatEnablePrechat: false,
+          proactiveChatInNewWindow: false
+        }
+      });
+    }); // Listen to end chat event from other tabs
+
+
+    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
+
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(endChatEventName).subscribe(async () => {
+      (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
+    }); // Close popout window
+
 
     window.addEventListener("beforeunload", () => {
+      _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.WindowClosed,
+        Description: "Closed window."
+      });
+
       (0, _disposeTelemetryLoggers.disposeTelemetryLoggers)();
     });
 
     if (state.appStates.conversationEndedByAgent) {
       (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter);
-    }
+    } //Listen to WidgetSize
+
+
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName("WidgetSize").subscribe(msg => {
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_SIZE,
+        payload: msg === null || msg === void 0 ? void 0 : msg.payload
+      });
+    });
   }, []);
   (0, _react2.useEffect)(() => {
-    canStartProactiveChat.current = state.appStates.conversationState === _ConversationState.ConversationState.Closed;
     canEndChat.current = state.appStates.conversationState === _ConversationState.ConversationState.Active;
 
     if (state.appStates.conversationState === _ConversationState.ConversationState.Active) {
@@ -282,7 +378,10 @@ const LiveChatWidgetStateful = props => {
         });
       });
     }
-  }, [state.appStates.conversationState]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
+  }, [state.appStates.conversationState]);
+  (0, _react2.useEffect)(() => {
+    canStartProactiveChat.current = state.appStates.conversationState === _ConversationState.ConversationState.Closed && !state.appStates.proactiveChatStates.proactiveChatInNewWindow;
+  }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
 
   (0, _react2.useEffect)(() => {
     currentMessageCountRef.current = -1;
@@ -316,7 +415,20 @@ const LiveChatWidgetStateful = props => {
     setWebChatStyles({ ...webChatStyles,
       ...((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.webChatStyles)
     });
-  }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]);
+  }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]); // Publish chat widget state
+
+  (0, _react2.useEffect)(() => {
+    var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic;
+
+    widgetStateEventName = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId);
+    const chatWidgetStateChangeEvent = {
+      eventName: widgetStateEventName,
+      payload: { ...state
+      }
+    };
+
+    _omnichannelChatComponents.BroadcastService.postMessage(chatWidgetStateChangeEvent);
+  }, [state]);
   const webChatProps = (0, _initWebChatComposer.initWebChatComposer)(props, chatSDK, state, dispatch, setWebChatStyles);
 
   const setPostChatContextRelay = () => (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch); // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -332,17 +444,7 @@ const LiveChatWidgetStateful = props => {
 
   const initStartChatRelay = (optionalParams, persistedState) => (0, _startChat.initStartChat)(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
 
-  const confirmationPaneProps = (0, _initConfirmationPropsComposer.initConfirmationPropsComposer)(props); // publish chat widget state
-
-  (0, _react2.useEffect)(() => {
-    const chatWidgetStateChangeEvent = {
-      eventName: _TelemetryConstants.BroadcastEvent.ChatWidgetStateChanged,
-      payload: { ...state
-      }
-    };
-
-    _omnichannelChatComponents.BroadcastService.postMessage(chatWidgetStateChangeEvent);
-  }, [state]);
+  const confirmationPaneProps = (0, _initConfirmationPropsComposer.initConfirmationPropsComposer)(props);
   return /*#__PURE__*/_react2.default.createElement(Composer, _extends({}, webChatProps, {
     styleOptions: webChatStyles,
     directLine: ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.directLine) ?? adapter ?? _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.directLine

package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js

@@ -93,9 +93,10 @@ const PreChatSurveyPaneStateful = props => {
       });
 
       try {
-        var _DataStoreManager$cli, _persistedState$domai;
+        var _state$domainStates, _state$domainStates$t, _state$domainStates$t2, _DataStoreManager$cli, _persistedState$domai;
 
-        const widgetStateFromCache = (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(_Constants.Constants.widgetStateDataKey, "localStorage");
+        const widgetStateCacheId = (0, _utils.getWidgetCacheId)(((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$t = _state$domainStates.telemetryInternalData) === null || _state$domainStates$t === void 0 ? void 0 : _state$domainStates$t.orgId) ?? "", ((_state$domainStates$t2 = state.domainStates.telemetryInternalData) === null || _state$domainStates$t2 === void 0 ? void 0 : _state$domainStates$t2.widgetId) ?? "");
+        const widgetStateFromCache = (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateCacheId, "localStorage");
         const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
         let optionalParams = {};
 
@@ -109,9 +110,7 @@ const PreChatSurveyPaneStateful = props => {
         } else {
           const prechatResponseValues = (0, _utils.extractPreChatSurveyResponseValues)(state.domainStates.preChatSurveyResponse, values);
           optionalParams = {
-            initContext: {
-              preChatResponse: prechatResponseValues
-            }
+            preChatResponse: prechatResponseValues
           };
           setPreChatResponseEmail(values);
           await initStartChat(optionalParams);

package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js

@@ -46,6 +46,14 @@ const ProactiveChatPaneStateful = props => {
   const handleProactiveChatInviteTimeout = () => {
     if (!timeoutRemoved) {
       setTimeoutRemoved(true);
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+        payload: {
+          proactiveChatBodyTitle: "",
+          proactiveChatEnablePrechat: false,
+          proactiveChatInNewWindow: false
+        }
+      });
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: _ConversationState.ConversationState.Closed
@@ -111,6 +119,14 @@ const ProactiveChatPaneStateful = props => {
         Description: "Proactive chat closed."
       });
 
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
+        payload: {
+          proactiveChatBodyTitle: "",
+          proactiveChatEnablePrechat: false,
+          proactiveChatInNewWindow: false
+        }
+      });
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: _ConversationState.ConversationState.Closed

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -25,15 +25,53 @@ var _utils = require("../../common/utils");
 
 var _ = require("../..");
 
+var _WebChatActionType = require("./webchatcontroller/enums/WebChatActionType");
+
+var _WebChatStoreLoader = require("./webchatcontroller/WebChatStoreLoader");
+
+var _Constants = require("../../common/Constants");
+
+var _BotMagicCodeStore = require("./webchatcontroller/BotMagicCodeStore");
+
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 
+const broadcastChannelMessageEvent = "message";
+
+const postActivity = activity => {
+  // eslint-disable-line @typescript-eslint/no-explicit-any
+  return {
+    type: _WebChatActionType.WebChatActionType.DIRECT_LINE_POST_ACTIVITY,
+    meta: {
+      method: "keyboard"
+    },
+    payload: {
+      activity: {
+        channelData: undefined,
+        text: "",
+        textFormat: "plain",
+        type: _Constants.Constants.message,
+        ...activity
+      }
+    }
+  };
+};
+
+const createMagicCodeSuccessResponse = signin => {
+  return {
+    signin,
+    result: "Success"
+  };
+};
+
 const WebChatContainerStateful = props => {
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
   const [state, dispatch] = (0, _.useChatContextStore)();
+  const magicCodeBroadcastChannel = new BroadcastChannel(_Constants.Constants.magicCodeBroadcastChannel);
+  const magicCodeResponseBroadcastChannel = new BroadcastChannel(_Constants.Constants.magicCodeResponseBroadcastChannel);
   const containerStyles = {
     root: Object.assign({}, _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.containerStyles, props === null || props === void 0 ? void 0 : props.containerStyles, {
       display: state.appStates.isMinimized ? "none" : ""
@@ -58,6 +96,48 @@ const WebChatContainerStateful = props => {
       Event: _TelemetryConstants.TelemetryEvent.WebChatLoaded
     });
   }, []);
+  (0, _react2.useEffect)(() => {
+    const eventListener = event => {
+      // eslint-disable-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-empty-function
+      const {
+        data
+      } = event;
+
+      if (_BotMagicCodeStore.BotMagicCodeStore.botOAuthSignInId === data.signin) {
+        const {
+          signin,
+          code
+        } = data;
+        const text = `${code}`;
+        const action = postActivity({
+          text,
+          channelData: {
+            tags: [_Constants.Constants.hiddenTag]
+          }
+        });
+
+        _WebChatStoreLoader.WebChatStoreLoader.store.dispatch(action);
+
+        const response = createMagicCodeSuccessResponse(signin);
+        magicCodeResponseBroadcastChannel.postMessage(response);
+
+        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.SuppressBotMagicCodeSucceeded
+        });
+
+        _BotMagicCodeStore.BotMagicCodeStore.botOAuthSignInId = "";
+        magicCodeBroadcastChannel.close();
+        magicCodeResponseBroadcastChannel.close();
+      } else {
+        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+          Event: _TelemetryConstants.TelemetryEvent.SuppressBotMagicCodeFailed,
+          Description: "Signin does not match"
+        });
+      }
+    };
+
+    magicCodeBroadcastChannel.addEventListener(broadcastChannelMessageEvent, eventListener);
+  }, []);
   return /*#__PURE__*/_react2.default.createElement(_react2.default.Fragment, null, /*#__PURE__*/_react2.default.createElement("style", null, `
         .ms_lcw_webchat_received_message img.webchat__markdown__external-link-icon { 
             background-image : url(data:image/svg+xml;base64,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) !important;

package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js

@@ -0,0 +1,14 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.BotMagicCodeStore = void 0;
+
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+class BotMagicCodeStore {}
+
+exports.BotMagicCodeStore = BotMagicCodeStore;
+
+_defineProperty(BotMagicCodeStore, "botOAuthSignInId", "");

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -75,6 +75,16 @@ const handleSystemMessage = (next, args, card, systemMessageStyleProps) => {
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
+const isTagIncluded = (card, tag) => {
+  return isDataTagsPresent(card) && card.activity.channelData.tags.includes(tag);
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const isDataTagsPresent = card => {
+  return card && card.activity && card.activity.channelData && card.activity.channelData.tags && card.activity.channelData.tags.length > 0;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
 const createActivityMiddleware = (systemMessageStyleProps, userMessageStyleProps) => () => next => function () {
   for (var _len = arguments.length, args = new Array(_len), _key = 0; _key < _len; _key++) {
     args[_key] = arguments[_key];
@@ -83,7 +93,7 @@ const createActivityMiddleware = (systemMessageStyleProps, userMessageStyleProps
   const [card] = args;
 
   if (card.activity) {
-    var _card$activity$from, _card$activity$channe4, _card$activity$channe5;
+    var _card$activity$from;
 
     if (((_card$activity$from = card.activity.from) === null || _card$activity$from === void 0 ? void 0 : _card$activity$from.role) === _DirectLineSenderRole.DirectLineSenderRole.Channel) {
       var _card$activity$channe3;
@@ -98,7 +108,11 @@ const createActivityMiddleware = (systemMessageStyleProps, userMessageStyleProps
       return () => false;
     }
 
-    if ((_card$activity$channe4 = card.activity.channelData) !== null && _card$activity$channe4 !== void 0 && (_card$activity$channe5 = _card$activity$channe4.tags) !== null && _card$activity$channe5 !== void 0 && _card$activity$channe5.includes(_Constants.Constants.systemMessageTag)) {
+    if (isTagIncluded(card, _Constants.Constants.hiddenTag)) {
+      return () => false;
+    }
+
+    if (isTagIncluded(card, _Constants.Constants.systemMessageTag)) {
       return handleSystemMessage(next, args, card, systemMessageStyleProps);
     } else if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
       if (!card.activity.channelData.isHtmlEncoded && card.activity.channelId === _Constants.Constants.webchatChannelId) {

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js

@@ -0,0 +1,52 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.createCardActionMiddleware = void 0;
+
+var _BotMagicCodeStore = require("../../BotMagicCodeStore");
+
+var CardActionType;
+
+(function (CardActionType) {
+  CardActionType["OpenUrl"] = "openUrl";
+  CardActionType["SignIn"] = "signin";
+})(CardActionType || (CardActionType = {}));
+
+const validCardActionTypes = [CardActionType.OpenUrl, CardActionType.SignIn];
+const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
+
+const createCardActionMiddleware = botMagicCodeConfig => {
+  const cardActionMiddleware = () => next => function () {
+    for (var _len = arguments.length, args = new Array(_len), _key = 0; _key < _len; _key++) {
+      args[_key] = arguments[_key];
+    }
+
+    // eslint-disable-line @typescript-eslint/no-explicit-any
+    const [card] = args;
+
+    if (card.cardAction && validCardActionTypes.indexOf(card.cardAction.type) >= 0 && card.cardAction.value) {
+      // Override signin url only if fwdUrl is valid & feature is enabled
+      if ((botMagicCodeConfig === null || botMagicCodeConfig === void 0 ? void 0 : botMagicCodeConfig.disabled) === true && botMagicCodeConfig !== null && botMagicCodeConfig !== void 0 && botMagicCodeConfig.fwdUrl) {
+        const baseUrl = window.location.origin;
+        const result = botOauthUrlRegex.exec(card.cardAction.value);
+
+        if (result) {
+          _BotMagicCodeStore.BotMagicCodeStore.botOAuthSignInId = `${result[1]}`;
+        } // fwdUrl must be on the same domain as the chat widget
+
+
+        if (botMagicCodeConfig !== null && botMagicCodeConfig !== void 0 && botMagicCodeConfig.fwdUrl.startsWith(baseUrl)) {
+          card.cardAction.value += `&fwdUrl=${botMagicCodeConfig.fwdUrl}`;
+        }
+      }
+    }
+
+    return next(...args);
+  };
+
+  return cardActionMiddleware;
+};
+
+exports.createCardActionMiddleware = createCardActionMiddleware;