@microsoft/omnichannel-chat-widget 0.1.0-main.acb91cf → 0.1.0-main.ada8ec0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (289) hide show
  1. package/README.md +7 -34
  2. package/lib/cjs/assets/Icons.js +4 -2
  3. package/lib/cjs/common/Constants.js +24 -171
  4. package/lib/cjs/common/KeyCodes.js +3 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  6. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  7. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +111 -0
  8. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  9. package/lib/cjs/common/telemetry/TelemetryConstants.js +29 -23
  10. package/lib/cjs/common/telemetry/TelemetryHelper.js +21 -59
  11. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  13. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  14. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  15. package/lib/cjs/common/utils.js +18 -105
  16. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  17. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  18. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  19. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -33
  20. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -37
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  23. package/lib/cjs/components/footerstateful/FooterStateful.js +10 -34
  24. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  27. package/lib/cjs/components/headerstateful/HeaderStateful.js +18 -31
  28. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  29. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  32. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  33. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  34. package/lib/cjs/components/livechatwidget/common/authHelper.js +4 -19
  35. package/lib/cjs/components/livechatwidget/common/createAdapter.js +2 -13
  36. package/lib/cjs/components/livechatwidget/common/createFooter.js +0 -10
  37. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -14
  38. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  40. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +119 -48
  41. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  42. package/lib/cjs/components/livechatwidget/common/endChat.js +71 -50
  43. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  44. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  45. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  46. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +40 -66
  47. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +79 -152
  48. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  49. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  50. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  51. package/lib/cjs/components/livechatwidget/common/startChat.js +168 -128
  52. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  53. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  54. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  55. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +227 -252
  56. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +26 -19
  57. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  58. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  60. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  61. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  63. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  64. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  65. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -38
  66. package/lib/cjs/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  67. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  68. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  69. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +21 -37
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +0 -7
  71. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  73. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  76. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -22
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -61
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +8 -42
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +4 -22
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  119. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  120. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  121. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  122. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  123. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -29
  124. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +12 -11
  125. package/lib/cjs/contexts/createReducer.js +154 -108
  126. package/lib/cjs/controller/componentController.js +2 -31
  127. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  128. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  129. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  130. package/lib/cjs/hooks/useDebounce.js +28 -0
  131. package/lib/cjs/hooks/useWindowDimensions.js +30 -0
  132. package/lib/cjs/index.js +0 -5
  133. package/lib/cjs/plugins/newMessageEventHandler.js +29 -36
  134. package/lib/esm/assets/Icons.js +2 -1
  135. package/lib/esm/common/Constants.js +21 -158
  136. package/lib/esm/common/KeyCodes.js +3 -3
  137. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  138. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  139. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +104 -0
  140. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  141. package/lib/esm/common/telemetry/TelemetryConstants.js +33 -20
  142. package/lib/esm/common/telemetry/TelemetryHelper.js +21 -47
  143. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  144. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  145. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  146. package/lib/esm/common/utils.js +18 -53
  147. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  148. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  149. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  150. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +11 -14
  151. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -16
  152. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  153. package/lib/esm/components/footerstateful/FooterStateful.js +12 -15
  154. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  155. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  156. package/lib/esm/components/headerstateful/HeaderStateful.js +18 -16
  157. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  158. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  159. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  160. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  161. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  162. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  163. package/lib/esm/components/livechatwidget/common/authHelper.js +4 -12
  164. package/lib/esm/components/livechatwidget/common/createAdapter.js +4 -6
  165. package/lib/esm/components/livechatwidget/common/createFooter.js +0 -1
  166. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -5
  167. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  168. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  169. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +120 -34
  170. package/lib/esm/components/livechatwidget/common/endChat.js +73 -35
  171. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  172. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  173. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  174. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +42 -31
  175. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +77 -130
  176. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  177. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  178. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  179. package/lib/esm/components/livechatwidget/common/startChat.js +167 -99
  180. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  181. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  182. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +229 -186
  183. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +26 -7
  184. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  185. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  186. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  187. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  188. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  189. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  190. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  191. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  192. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -22
  193. package/lib/esm/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  194. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  195. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  196. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +19 -11
  197. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  198. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  199. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  200. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  201. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  202. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -14
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -39
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +9 -28
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +5 -14
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  245. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  246. package/lib/esm/contexts/ChatContextStore.js +2 -1
  247. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  248. package/lib/esm/contexts/common/ConversationState.js +0 -1
  249. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -29
  250. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +12 -7
  251. package/lib/esm/contexts/createReducer.js +154 -105
  252. package/lib/esm/controller/componentController.js +3 -2
  253. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  254. package/lib/esm/hooks/useChatContextStore.js +0 -4
  255. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  256. package/lib/esm/hooks/useDebounce.js +22 -0
  257. package/lib/esm/hooks/useWindowDimensions.js +23 -0
  258. package/lib/esm/plugins/newMessageEventHandler.js +29 -26
  259. package/lib/types/assets/Icons.d.ts +1 -0
  260. package/lib/types/common/Constants.d.ts +14 -0
  261. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  262. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  263. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  264. package/lib/types/common/telemetry/TelemetryConstants.d.ts +18 -4
  265. package/lib/types/common/telemetry/definitions/Contracts.d.ts +4 -4
  266. package/lib/types/common/telemetry/definitions/Payload.d.ts +1 -0
  267. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +4 -0
  268. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  269. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  270. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -4
  271. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +3 -1
  272. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +4 -2
  273. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  274. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  275. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  276. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  277. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  278. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  279. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  280. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  281. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  282. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  283. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.d.ts +1 -1
  284. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -2
  285. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -28
  286. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  287. package/lib/types/hooks/useDebounce.d.ts +3 -0
  288. package/lib/types/hooks/useWindowDimensions.d.ts +4 -0
  289. package/package.json +3 -3
@@ -1,19 +1,20 @@
1
1
  function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
2
-
3
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
4
- import { BroadcastService, decodeComponentString, BroadcastServiceInitialize } from "@microsoft/omnichannel-chat-components";
3
+ import { BroadcastService, BroadcastServiceInitialize, decodeComponentString } from "@microsoft/omnichannel-chat-components";
5
4
  import { Stack } from "@fluentui/react";
6
5
  import React, { useEffect, useRef, useState } from "react";
6
+ import { checkIfConversationStillValid, initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
7
7
  import { createTimer, getBroadcastChannelName, getLocaleDirection, getStateFromCache, getWidgetCacheId, getWidgetEndChatEventName, isNullOrEmptyString, isUndefinedOrEmpty } from "../../../common/utils";
8
- import { getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat, startUnauthenticatedReconnectChat } from "../common/reconnectChatHelper";
9
- import { initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
8
+ import { endChat, prepareEndChat } from "../common/endChat";
10
9
  import { shouldShowCallingContainer, shouldShowChatButton, shouldShowConfirmationPane, shouldShowEmailTranscriptPane, shouldShowHeader, shouldShowLoadingPane, shouldShowOutOfOfficeHoursPane, shouldShowPostChatLoadingPane, shouldShowPostChatSurveyPane, shouldShowPreChatSurveyPane, shouldShowProactiveChatPane, shouldShowReconnectChatPane, shouldShowWebChatContainer } from "../../../controller/componentController";
10
+ import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
11
11
  import CallingContainerStateful from "../../callingcontainerstateful/CallingContainerStateful";
12
12
  import ChatButtonStateful from "../../chatbuttonstateful/ChatButtonStateful";
13
13
  import { Components } from "botframework-webchat";
14
14
  import ConfirmationPaneStateful from "../../confirmationpanestateful/ConfirmationPaneStateful";
15
15
  import { ConversationState } from "../../../contexts/common/ConversationState";
16
16
  import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
17
+ import { Constants, E2VVOptions } from "../../../common/Constants";
17
18
  import { ElementType } from "@microsoft/omnichannel-chat-components";
18
19
  import EmailTranscriptPaneStateful from "../../emailtranscriptpanestateful/EmailTranscriptPaneStateful";
19
20
  import HeaderStateful from "../../headerstateful/HeaderStateful";
@@ -30,194 +31,182 @@ import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
30
31
  import WebChatContainerStateful from "../../webchatcontainerstateful/WebChatContainerStateful";
31
32
  import { createFooter } from "../common/createFooter";
32
33
  import { createInternetConnectionChangeHandler } from "../common/createInternetConnectionChangeHandler";
34
+ import { defaultClientDataStoreProvider } from "../../../common/storage/default/defaultClientDataStoreProvider";
35
+ import { defaultScrollBarProps } from "../common/defaultProps/defaultScrollBarProps";
33
36
  import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
34
37
  import { disposeTelemetryLoggers } from "../common/disposeTelemetryLoggers";
35
- import { endChat, prepareEndChat } from "../common/endChat";
36
38
  import { getGeneralStylesForButton } from "../common/getGeneralStylesForButton";
37
39
  import { initCallingSdk } from "../common/initCallingSdk";
38
40
  import { initConfirmationPropsComposer } from "../common/initConfirmationPropsComposer";
39
41
  import { initWebChatComposer } from "../common/initWebChatComposer";
42
+ import { registerBroadcastServiceForLocalStorage } from "../../../common/storage/default/defaultCacheManager";
40
43
  import { registerTelemetryLoggers } from "../common/registerTelemetryLoggers";
41
44
  import { setPostChatContextAndLoadSurvey } from "../common/setPostChatContextAndLoadSurvey";
42
45
  import { startProactiveChat } from "../common/startProactiveChat";
43
46
  import useChatAdapterStore from "../../../hooks/useChatAdapterStore";
44
47
  import useChatContextStore from "../../../hooks/useChatContextStore";
45
48
  import useChatSDKStore from "../../../hooks/useChatSDKStore";
46
- import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
47
- import { Constants } from "../../../common/Constants";
48
49
  export const LiveChatWidgetStateful = props => {
49
50
  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps14, _props$controlProps15, _props$componentOverr, _props$controlProps16, _props$componentOverr2, _props$controlProps17, _props$componentOverr3, _props$controlProps18, _props$componentOverr4, _props$controlProps19, _props$componentOverr5, _props$controlProps20, _props$componentOverr6, _props$controlProps21, _props$componentOverr7, _props$controlProps22, _props$controlProps23, _props$componentOverr8, _props$controlProps24, _props$componentOverr9, _props$controlProps25, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
50
-
51
- const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
52
-
51
+ const [state, dispatch] = useChatContextStore();
52
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
53
53
  const [adapter, setAdapter] = useChatAdapterStore();
54
- const [webChatStyles, setWebChatStyles] = useState({ ...defaultWebChatContainerStatefulProps.webChatStyles,
54
+ const [webChatStyles, setWebChatStyles] = useState({
55
+ ...defaultWebChatContainerStatefulProps.webChatStyles,
55
56
  ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
56
- }); // eslint-disable-next-line @typescript-eslint/no-explicit-any
57
-
58
- const chatSDK = useChatSDKStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
59
-
57
+ });
58
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
59
+ const chatSDK = useChatSDKStore();
60
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
60
61
  const [voiceVideoCallingSDK, setVoiceVideoCallingSDK] = useState(undefined);
61
62
  const {
62
63
  Composer
63
64
  } = Components;
64
- const canStartProactiveChat = useRef(true); // Process general styles
65
+ const canStartProactiveChat = useRef(true);
65
66
 
67
+ // Process general styles
66
68
  const generalStyles = {
67
69
  root: Object.assign({}, getGeneralStylesForButton(state), (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyles)
68
70
  };
71
+
72
+ //Scrollbar styles
73
+ const scrollbarProps = Object.assign({}, defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
69
74
  const broadcastServiceChannelName = getBroadcastChannelName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
70
75
  BroadcastServiceInitialize(broadcastServiceChannelName);
71
76
  TelemetryTimers.LcwLoadToChatButtonTimer = createTimer();
72
77
  const widgetElementId = ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.id) || "oc-lcw";
73
78
  const currentMessageCountRef = useRef(0);
74
79
  let widgetStateEventName = "";
80
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
81
+ let optionalParams;
82
+ let activeCachedChatExist = false;
83
+ const setOptionalParams = () => {
84
+ var _state$appStates, _state$domainStates;
85
+ if (!isUndefinedOrEmpty((_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.reconnectId)) {
86
+ activeCachedChatExist = true;
87
+ optionalParams = {
88
+ reconnectId: state.appStates.reconnectId
89
+ };
90
+ } else if (!isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext)) {
91
+ var _state$domainStates2;
92
+ activeCachedChatExist = true;
93
+ optionalParams = {
94
+ liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
95
+ };
96
+ } else {
97
+ activeCachedChatExist = false;
98
+ optionalParams = {};
99
+ }
100
+ };
75
101
 
76
- const initiateEndChatOnBrowserUnload = () => {
77
- var _DataStoreManager$cli;
78
-
79
- TelemetryHelper.logActionEvent(LogLevel.INFO, {
80
- Event: TelemetryEvent.BrowserUnloadEventStarted,
81
- Description: "Browser unload event received."
82
- });
83
- endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false); // Clean local storage
84
-
85
- (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage"); //Dispose calling instance
86
-
87
- if (voiceVideoCallingSDK) {
88
- voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
89
- } //Message for clearing window[popouTab]
102
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
103
+ const startChat = async (props, localState) => {
104
+ let isChatValid = false;
90
105
 
106
+ //Start a chat from cache/reconnectid
107
+ if (activeCachedChatExist === true) {
108
+ var _state$domainStates3, _state$domainStates3$;
109
+ dispatch({
110
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
111
+ payload: ConversationState.Loading
112
+ });
113
+ if (localState) {
114
+ localState.appStates.conversationState = ConversationState.Loading;
115
+ }
91
116
 
92
- BroadcastService.postMessage({
93
- eventName: BroadcastEvent.ClosePopoutWindow
94
- });
117
+ //Check if conversation state is not in wrapup or closed state
118
+ isChatValid = await checkIfConversationStillValid(chatSDK, props, (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : (_state$domainStates3$ = _state$domainStates3.liveChatContext) === null || _state$domainStates3$ === void 0 ? void 0 : _state$domainStates3$.requestId, dispatch);
119
+ if (isChatValid === true) {
120
+ await initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams);
121
+ return;
122
+ }
123
+ }
124
+ if (isChatValid === false) {
125
+ if (localState) {
126
+ await setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, undefined, undefined, localState, props);
127
+ return;
128
+ } else {
129
+ dispatch({
130
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
131
+ payload: ConversationState.Closed
132
+ });
133
+ }
134
+ }
95
135
  };
96
136
 
137
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
138
+ const setupClientDataStore = () => {
139
+ // Add default localStorage support for widget
140
+ if (props.contextDataStore === undefined) {
141
+ var _props$controlProps3, _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps4;
142
+ const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.cacheTtlInMins) ?? Constants.CacheTtlInMinutes;
143
+ DataStoreManager.clientDataStore = defaultClientDataStoreProvider(cacheTtlInMins);
144
+ registerBroadcastServiceForLocalStorage(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.widgetInstanceId) ?? "", cacheTtlInMins);
145
+ } else {
146
+ DataStoreManager.clientDataStore = props.contextDataStore;
147
+ }
148
+ };
97
149
  useEffect(() => {
98
- var _props$controlProps3, _props$controlProps4, _props$controlProps5, _props$controlProps7, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps8, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li, _props$reconnectChatP4, _state$domainStates;
99
-
150
+ var _props$controlProps5, _props$controlProps6, _props$controlProps7, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps9, _props$chatConfig2, _props$chatConfig2$Ch;
151
+ setupClientDataStore();
100
152
  registerTelemetryLoggers(props, dispatch);
101
153
  createInternetConnectionChangeHandler();
102
- DataStoreManager.clientDataStore = props.contextDataStore ?? undefined;
103
154
  dispatch({
104
155
  type: LiveChatWidgetActionType.SET_WIDGET_ELEMENT_ID,
105
156
  payload: widgetElementId
106
157
  });
107
158
  dispatch({
108
- type: LiveChatWidgetActionType.SET_SKIP_CHAT_BUTTON_RENDERING,
109
- payload: ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.skipChatButtonRendering) || false
159
+ type: LiveChatWidgetActionType.SET_START_CHAT_BUTTON_DISPLAY,
160
+ payload: ((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.hideStartChatButton) || false
110
161
  });
111
162
  dispatch({
112
163
  type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
113
164
  payload: false
114
165
  });
115
-
116
- if ((_props$controlProps4 = props.controlProps) !== null && _props$controlProps4 !== void 0 && _props$controlProps4.widgetInstanceId && !isNullOrEmptyString((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.widgetInstanceId)) {
117
- var _props$controlProps6;
118
-
166
+ if ((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.widgetInstanceId && !isNullOrEmptyString((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId)) {
167
+ var _props$controlProps8;
119
168
  dispatch({
120
169
  type: LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
121
- payload: (_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.widgetInstanceId
170
+ payload: (_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.widgetInstanceId
122
171
  });
123
172
  }
124
-
125
- initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
126
- sdkCreated && dispatch({
127
- type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
128
- payload: true
173
+ if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== E2VVOptions.NoCalling) {
174
+ initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
175
+ sdkCreated && dispatch({
176
+ type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
177
+ payload: true
178
+ });
129
179
  });
130
- }); // Initialize global dir
180
+ }
131
181
 
132
- const globalDir = ((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.dir) ?? getLocaleDirection((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
182
+ // Initialize global dir
183
+ const globalDir = ((_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.dir) ?? getLocaleDirection((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
133
184
  dispatch({
134
185
  type: LiveChatWidgetActionType.SET_GLOBAL_DIR,
135
186
  payload: globalDir
136
187
  });
188
+ setOptionalParams();
137
189
 
138
- if (!((_props$controlProps8 = props.controlProps) !== null && _props$controlProps8 !== void 0 && _props$controlProps8.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
139
- var _props$reconnectChatP2, _props$reconnectChatP3;
140
-
141
- startUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, initStartChat);
142
- return;
143
- } // Checks if reconnectId is present for auth chat. If it is present, then it shows reconnect chat pane,
144
- // where customer can choose to continue previous conversation or start new conversation
145
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
146
-
147
-
148
- const isAuthenticationSettingsEnabled = (_props$chatConfig2 = props.chatConfig) !== null && _props$chatConfig2 !== void 0 && (_props$chatConfig2$Li = _props$chatConfig2.LiveChatConfigAuthSettings) !== null && _props$chatConfig2$Li !== void 0 && _props$chatConfig2$Li.msdyn_javascriptclientfunction ? true : false;
149
-
150
- if (!state.appStates.skipChatButtonRendering && state.appStates.conversationState === ConversationState.Active && isAuthenticationSettingsEnabled === true && (_props$reconnectChatP4 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP4 !== void 0 && _props$reconnectChatP4.isReconnectEnabled) {
151
- getReconnectIdForAuthenticatedChat(props, chatSDK).then(authReconnectId => {
152
- if (authReconnectId && !state.appStates.reconnectId) {
153
- dispatch({
154
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
155
- payload: authReconnectId
156
- });
157
- dispatch({
158
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
159
- payload: ConversationState.ReconnectChat
160
- });
161
- }
162
- });
163
- return;
190
+ // Unauth chat
191
+ if (state.appStates.hideStartChatButton === false) {
192
+ startChat(props);
164
193
  }
194
+ }, []);
165
195
 
166
- if (!state.appStates.skipChatButtonRendering && !isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && state.appStates.conversationState === ConversationState.Active) {
167
- var _state$domainStates2;
168
-
169
- const optionalParams = {
170
- liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
171
- };
172
- initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams);
173
- return;
174
- } // All other case should show start chat button, skipChatButtonRendering will take care of it own
175
-
176
-
177
- dispatch({
178
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
179
- payload: ConversationState.Closed
180
- });
181
- }, []); // useEffect for when skip chat button rendering
182
-
196
+ // useEffect for when skip chat button rendering
183
197
  useEffect(() => {
184
- if (state.appStates.skipChatButtonRendering) {
185
- var _props$reconnectChatP5;
186
-
198
+ if (state.appStates.hideStartChatButton === true) {
187
199
  BroadcastService.postMessage({
188
200
  eventName: BroadcastEvent.ChatInitiated
189
201
  });
190
-
191
- if ((_props$reconnectChatP5 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP5 !== void 0 && _props$reconnectChatP5.reconnectId && !state.appStates.reconnectId) {
192
- var _props$reconnectChatP6, _props$reconnectChatP7, _props$reconnectChatP8;
193
-
194
- handleUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP6 = props.reconnectChatPaneProps) === null || _props$reconnectChatP6 === void 0 ? void 0 : _props$reconnectChatP6.isReconnectEnabled, (_props$reconnectChatP7 = props.reconnectChatPaneProps) === null || _props$reconnectChatP7 === void 0 ? void 0 : _props$reconnectChatP7.reconnectId, initStartChat, (_props$reconnectChatP8 = props.reconnectChatPaneProps) === null || _props$reconnectChatP8 === void 0 ? void 0 : _props$reconnectChatP8.redirectInSameWindow);
195
- } else {
196
- getReconnectIdForAuthenticatedChat(props, chatSDK).then(authReconnectId => {
197
- if (authReconnectId && !state.appStates.reconnectId) {
198
- dispatch({
199
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
200
- payload: authReconnectId
201
- });
202
- dispatch({
203
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
204
- payload: ConversationState.ReconnectChat
205
- });
206
- } else {
207
- const chatStartedSkippingChatButtonRendering = {
208
- eventName: BroadcastEvent.StartChatSkippingChatButtonRendering
209
- };
210
- BroadcastService.postMessage(chatStartedSkippingChatButtonRendering);
211
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter);
212
- }
213
- });
214
- }
202
+ //Pass the state to avoid getting stale state
203
+ startChat(props, state);
215
204
  }
216
- }, [state.appStates.skipChatButtonRendering]); // useEffect for when skip chat button rendering
205
+ }, [state.appStates.hideStartChatButton]);
217
206
 
207
+ // useEffect for custom context
218
208
  useEffect(() => {
219
- var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps11;
220
-
209
+ var _chatSDK$omnichannelC8, _chatSDK$omnichannelC9, _props$controlProps12;
221
210
  // Add the custom context on receiving the SetCustomContext event
222
211
  BroadcastService.getMessageByEventName(BroadcastEvent.SetCustomContext).subscribe(msg => {
223
212
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -234,10 +223,8 @@ export const LiveChatWidgetStateful = props => {
234
223
  Event: TelemetryEvent.StartProactiveChatEventReceived,
235
224
  Description: "Start proactive chat event received."
236
225
  });
237
-
238
226
  if (canStartProactiveChat.current === true) {
239
227
  var _msg$payload, _msg$payload2, _msg$payload3;
240
-
241
228
  startProactiveChat(dispatch, msg === null || msg === void 0 ? void 0 : (_msg$payload = msg.payload) === null || _msg$payload === void 0 ? void 0 : _msg$payload.notificationConfig, msg === null || msg === void 0 ? void 0 : (_msg$payload2 = msg.payload) === null || _msg$payload2 === void 0 ? void 0 : _msg$payload2.enablePreChat, msg === null || msg === void 0 ? void 0 : (_msg$payload3 = msg.payload) === null || _msg$payload3 === void 0 ? void 0 : _msg$payload3.inNewWindow);
242
229
  } else {
243
230
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -245,29 +232,29 @@ export const LiveChatWidgetStateful = props => {
245
232
  Description: "Start proactive chat method called, when chat was already triggered."
246
233
  });
247
234
  }
248
- }); // Start chat from SDK Event
235
+ });
249
236
 
237
+ // Start chat from SDK Event
250
238
  BroadcastService.getMessageByEventName(BroadcastEvent.StartChat).subscribe(() => {
251
- var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps9;
252
-
239
+ var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps10;
253
240
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
254
241
  Event: TelemetryEvent.StartChatEventRecevied,
255
242
  Description: "Start chat event received."
256
243
  });
257
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.widgetInstanceId) ?? ""); // Chat not found in cache
244
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
258
245
 
246
+ // Chat not found in cache
259
247
  if (persistedState === undefined) {
260
248
  BroadcastService.postMessage({
261
249
  eventName: BroadcastEvent.ChatInitiated
262
250
  });
263
251
  prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
264
252
  return;
265
- } // Chat exist in cache
266
-
253
+ }
267
254
 
255
+ // Chat exist in cache
268
256
  if (persistedState) {
269
257
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
270
-
271
258
  // Only initiate new chat if widget state in cache in one of the followings
272
259
  if (persistedState.appStates.conversationState === ConversationState.Closed || persistedState.appStates.conversationState === ConversationState.InActive || persistedState.appStates.conversationState === ConversationState.Postchat) {
273
260
  BroadcastService.postMessage({
@@ -275,9 +262,9 @@ export const LiveChatWidgetStateful = props => {
275
262
  });
276
263
  prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
277
264
  return;
278
- } // If minimized, maximize the chat
279
-
265
+ }
280
266
 
267
+ // If minimized, maximize the chat
281
268
  dispatch({
282
269
  type: LiveChatWidgetActionType.SET_MINIMIZED,
283
270
  payload: false
@@ -290,15 +277,14 @@ export const LiveChatWidgetStateful = props => {
290
277
  }
291
278
  });
292
279
  }
293
- }); // End chat
280
+ });
294
281
 
282
+ // End chat
295
283
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChat).subscribe(async () => {
296
- if (state.appStates.skipChatButtonRendering !== true) {
297
- var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps10;
298
-
284
+ if (state.appStates.hideStartChatButton === false) {
285
+ var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps11;
299
286
  // This is to ensure to get latest state from cache in multitab
300
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
301
-
287
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
302
288
  if (persistedState && persistedState.appStates.conversationState === ConversationState.Active) {
303
289
  prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
304
290
  } else {
@@ -307,33 +293,55 @@ export const LiveChatWidgetStateful = props => {
307
293
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat);
308
294
  }
309
295
  }
310
-
311
296
  BroadcastService.postMessage({
312
297
  eventName: BroadcastEvent.CloseChat
313
298
  });
314
- }); // End chat on browser unload
299
+ });
315
300
 
301
+ // End chat on browser unload
316
302
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChatOnBrowserUnload).subscribe(() => {
317
303
  initiateEndChatOnBrowserUnload();
318
- }); // Listen to end chat event from other tabs
304
+ });
319
305
 
320
- const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
306
+ // Listen to end chat event from other tabs
307
+ const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC8 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC8 === void 0 ? void 0 : _chatSDK$omnichannelC8.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC9 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC9 === void 0 ? void 0 : _chatSDK$omnichannelC9.widgetId, ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "");
321
308
  BroadcastService.getMessageByEventName(endChatEventName).subscribe(async () => {
322
309
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
323
310
  return;
324
- }); // When conversation ended by agent
311
+ });
325
312
 
313
+ // When conversation ended by agent
326
314
  if (state.appStates.conversationEndedByAgent) {
327
315
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter);
328
- } //Listen to WidgetSize, used for minimize to maximize
329
-
316
+ }
330
317
 
318
+ //Listen to WidgetSize, used for minimize to maximize
331
319
  BroadcastService.getMessageByEventName("WidgetSize").subscribe(msg => {
332
320
  dispatch({
333
321
  type: LiveChatWidgetActionType.SET_WIDGET_SIZE,
334
322
  payload: msg === null || msg === void 0 ? void 0 : msg.payload
335
323
  });
336
324
  });
325
+
326
+ // Reset state variables
327
+ BroadcastService.getMessageByEventName(BroadcastEvent.RaiseErrorEvent).subscribe(() => {
328
+ dispatch({
329
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONFIG,
330
+ payload: undefined
331
+ });
332
+ dispatch({
333
+ type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
334
+ payload: undefined
335
+ });
336
+ dispatch({
337
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
338
+ payload: undefined
339
+ });
340
+ dispatch({
341
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
342
+ payload: undefined
343
+ });
344
+ });
337
345
  return () => {
338
346
  disposeTelemetryLoggers();
339
347
  };
@@ -347,8 +355,9 @@ export const LiveChatWidgetStateful = props => {
347
355
  dispatch({
348
356
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
349
357
  payload: currentMessageCountRef.current + 1
350
- }); // New message notification
358
+ });
351
359
 
360
+ // New message notification
352
361
  BroadcastService.postMessage({
353
362
  eventName: BroadcastEvent.NewMessageNotification
354
363
  });
@@ -357,15 +366,15 @@ export const LiveChatWidgetStateful = props => {
357
366
  }, [state.appStates.conversationState]);
358
367
  useEffect(() => {
359
368
  canStartProactiveChat.current = state.appStates.conversationState === ConversationState.Closed && !state.appStates.proactiveChatStates.proactiveChatInNewWindow;
360
- }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
369
+ }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
361
370
 
371
+ // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
362
372
  useEffect(() => {
363
373
  if (state.appStates.isMinimized) {
364
374
  ActivityStreamHandler.cork();
365
375
  } else {
366
376
  setTimeout(() => ActivityStreamHandler.uncork(), 500);
367
377
  }
368
-
369
378
  currentMessageCountRef.current = -1;
370
379
  dispatch({
371
380
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
@@ -377,8 +386,9 @@ export const LiveChatWidgetStateful = props => {
377
386
  payload: 0
378
387
  };
379
388
  BroadcastService.postMessage(customEvent);
380
- }, [state.appStates.isMinimized]); // Broadcast the UnreadMessageCount state on any change.
389
+ }, [state.appStates.isMinimized]);
381
390
 
391
+ // Broadcast the UnreadMessageCount state on any change.
382
392
  useEffect(() => {
383
393
  if (state.appStates.isMinimized === true && state.appStates.unreadMessageCount > 0) {
384
394
  const customEvent = {
@@ -391,62 +401,95 @@ export const LiveChatWidgetStateful = props => {
391
401
  }, [state.appStates.unreadMessageCount]);
392
402
  useEffect(() => {
393
403
  var _props$webChatContain2;
394
-
395
- setWebChatStyles({ ...webChatStyles,
404
+ setWebChatStyles({
405
+ ...webChatStyles,
396
406
  ...((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.webChatStyles)
397
407
  });
398
- }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]); // Publish chat widget state
408
+ }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]);
399
409
 
410
+ // Publish chat widget state
400
411
  useEffect(() => {
401
- var _props$controlProps12, _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps13;
402
-
412
+ var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps13;
403
413
  // Only activate these windows events when conversation state is active and chat widget is in popout mode
404
414
  // Ghost chat scenarios
405
- if (state.appStates.conversationState === ConversationState.Active && ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.skipChatButtonRendering) === true) {
406
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
407
- window.onbeforeunload = function () {
408
- const prompt = Constants.BrowserUnloadConfirmationMessage;
409
- return prompt;
410
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
411
-
412
-
413
- window.onunload = function () {
414
- initiateEndChatOnBrowserUnload();
415
- };
416
- }
415
+ /* COMMENTING THIS CODE FOR PARITY WITH OLD LCW
416
+ if (state.appStates.conversationState === ConversationState.Active &&
417
+ props.controlProps?.hideStartChatButton === true) {
418
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
419
+
420
+ window.onbeforeunload = function () {
421
+ const prompt = Constants.BrowserUnloadConfirmationMessage;
422
+ return prompt;
423
+ };
424
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
425
+ window.onunload = function () {
426
+ initiateEndChatOnBrowserUnload();
427
+ };
428
+ }*/
417
429
 
418
430
  widgetStateEventName = getWidgetCacheId(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps13 = props.controlProps) === null || _props$controlProps13 === void 0 ? void 0 : _props$controlProps13.widgetInstanceId) ?? "");
419
431
  const chatWidgetStateChangeEvent = {
420
432
  eventName: widgetStateEventName,
421
- payload: { ...state
433
+ payload: {
434
+ ...state
422
435
  }
423
436
  };
424
437
  BroadcastService.postMessage(chatWidgetStateChangeEvent);
425
438
  }, [state]);
426
- const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
427
-
428
- const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch); // eslint-disable-next-line @typescript-eslint/no-explicit-any
429
-
430
-
431
- const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab); // eslint-disable-next-line @typescript-eslint/no-explicit-any
432
-
439
+ const initiateEndChatOnBrowserUnload = () => {
440
+ var _DataStoreManager$cli;
441
+ TelemetryHelper.logActionEvent(LogLevel.INFO, {
442
+ Event: TelemetryEvent.BrowserUnloadEventStarted,
443
+ Description: "Browser unload event received."
444
+ });
445
+ endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
446
+ // Clean local storage
447
+ (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage");
433
448
 
449
+ //Dispose calling instance
450
+ if (voiceVideoCallingSDK) {
451
+ voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
452
+ }
453
+ //Message for clearing window[popouTab]
454
+ BroadcastService.postMessage({
455
+ eventName: BroadcastEvent.ClosePopoutWindow
456
+ });
457
+ };
458
+ const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
459
+ const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch);
460
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
461
+ const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab);
462
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
434
463
  const prepareEndChatRelay = (adapter, state) => prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
435
-
436
- const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter); // eslint-disable-next-line @typescript-eslint/no-explicit-any
437
-
438
-
439
- const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
440
-
464
+ const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
465
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
466
+ const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams, persistedState);
441
467
  const confirmationPaneProps = initConfirmationPropsComposer(props);
442
- return /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
468
+ return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement("style", null, `
469
+ ::-webkit-scrollbar {
470
+ width: ${scrollbarProps.width};
471
+ }
472
+
473
+ ::-webkit-scrollbar-track {
474
+ background: ${scrollbarProps.trackBackgroundColor};
475
+ }
476
+
477
+ ::-webkit-scrollbar-thumb {
478
+ background: ${scrollbarProps.thumbBackgroundColor};
479
+ border-radius: ${scrollbarProps.thumbBorderRadius};
480
+ }
481
+
482
+ ::-webkit-scrollbar-thumb:hover {
483
+ background: ${scrollbarProps.thumbHoverColor};
484
+ }
485
+ `), /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
443
486
  styleOptions: webChatStyles,
444
487
  directLine: ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine
445
488
  }), /*#__PURE__*/React.createElement(Stack, {
446
489
  id: widgetElementId,
447
490
  styles: generalStyles,
448
491
  className: (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.className
449
- }, !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideChatButton) && !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.skipChatButtonRendering) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
492
+ }, !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideChatButton) && !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideStartChatButton) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
450
493
  buttonProps: props.chatButtonProps,
451
494
  outOfOfficeButtonProps: props.outOfOfficeChatButtonProps,
452
495
  startChat: prepareStartChatRelay
@@ -468,6 +511,6 @@ export const LiveChatWidgetStateful = props => {
468
511
  }, props.callingContainerProps)), !((_props$controlProps23 = props.controlProps) !== null && _props$controlProps23 !== void 0 && _props$controlProps23.hideWebChatContainer) && shouldShowWebChatContainer(state) && (decodeComponentString((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/React.createElement(WebChatContainerStateful, props.webChatContainerProps)), !((_props$controlProps24 = props.controlProps) !== null && _props$controlProps24 !== void 0 && _props$controlProps24.hideConfirmationPane) && shouldShowConfirmationPane(state) && (decodeComponentString((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/React.createElement(ConfirmationPaneStateful, _extends({}, confirmationPaneProps, {
469
512
  setPostChatContext: setPostChatContextRelay,
470
513
  prepareEndChat: prepareEndChatRelay
471
- }))), !((_props$controlProps25 = props.controlProps) !== null && _props$controlProps25 !== void 0 && _props$controlProps25.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane))));
514
+ }))), !((_props$controlProps25 = props.controlProps) !== null && _props$controlProps25 !== void 0 && _props$controlProps25.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane)))));
472
515
  };
473
516
  export default LiveChatWidgetStateful;