@microsoft/omnichannel-chat-widget 0.1.0-main.a72fbb6 → 0.1.0-main.a7ac5de

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (301) hide show
  1. package/lib/cjs/common/Constants.js +18 -167
  2. package/lib/cjs/common/KeyCodes.js +0 -3
  3. package/lib/cjs/common/contextDataStore/DataStoreManager.js +0 -4
  4. package/lib/cjs/common/storage/default/defaultCacheManager.js +24 -0
  5. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  6. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  7. package/lib/cjs/common/telemetry/TelemetryConstants.js +30 -23
  8. package/lib/cjs/common/telemetry/TelemetryHelper.js +16 -57
  9. package/lib/cjs/common/telemetry/TelemetryManager.js +0 -31
  10. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  11. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  12. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  13. package/lib/cjs/common/utils.js +34 -108
  14. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  15. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  16. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  17. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -32
  18. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  19. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  21. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  22. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  23. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  25. package/lib/cjs/components/headerstateful/HeaderStateful.js +14 -28
  26. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  27. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +37 -0
  28. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +18 -0
  29. package/lib/cjs/components/livechatwidget/{interfaces/IAuthProps.js → common/ActivitySubscriber/IActivitySubscriber.js} +0 -0
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +32 -0
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +62 -0
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +35 -0
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +64 -43
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +53 -38
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +20 -54
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +78 -128
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +158 -113
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +257 -230
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +4 -17
  56. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  57. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  59. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  60. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  62. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  63. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -38
  64. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  65. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  66. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +29 -34
  67. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  70. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +9 -26
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +3 -16
  72. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  75. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  76. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +0 -4
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -4
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  118. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  119. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  120. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  121. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  122. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +4 -3
  123. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +11 -12
  124. package/lib/cjs/contexts/createReducer.js +151 -105
  125. package/lib/cjs/controller/componentController.js +2 -31
  126. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  127. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  128. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  129. package/lib/cjs/index.js +0 -5
  130. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  131. package/lib/esm/common/Constants.js +15 -154
  132. package/lib/esm/common/KeyCodes.js +0 -2
  133. package/lib/esm/common/contextDataStore/DataStoreManager.js +0 -2
  134. package/lib/esm/common/storage/default/defaultCacheManager.js +16 -0
  135. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  136. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  137. package/lib/esm/common/telemetry/TelemetryConstants.js +34 -20
  138. package/lib/esm/common/telemetry/TelemetryHelper.js +16 -45
  139. package/lib/esm/common/telemetry/TelemetryManager.js +0 -18
  140. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  141. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  142. package/lib/esm/common/utils.js +31 -57
  143. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  144. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  145. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  146. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +10 -13
  147. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  148. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  149. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  150. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  151. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  152. package/lib/esm/components/headerstateful/HeaderStateful.js +14 -13
  153. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  154. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +30 -0
  155. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +11 -0
  156. package/lib/esm/components/livechatwidget/{interfaces/IAuthProps.js → common/ActivitySubscriber/IActivitySubscriber.js} +0 -0
  157. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +25 -0
  158. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +55 -0
  159. package/lib/esm/components/livechatwidget/common/Deferred.js +28 -0
  160. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  161. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  162. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  163. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  164. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  165. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  166. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +66 -30
  167. package/lib/esm/components/livechatwidget/common/endChat.js +55 -23
  168. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  169. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  170. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  171. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +22 -19
  172. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +76 -109
  173. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  174. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  175. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  176. package/lib/esm/components/livechatwidget/common/startChat.js +158 -90
  177. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  178. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  179. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +261 -169
  180. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +4 -5
  181. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  182. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  183. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  184. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  185. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  186. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  187. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  188. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -22
  189. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  190. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  191. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +27 -9
  192. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  193. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  194. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  195. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +9 -18
  196. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +3 -12
  197. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  198. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  199. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  200. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  201. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +0 -2
  202. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -2
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  243. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  244. package/lib/esm/contexts/ChatContextStore.js +2 -1
  245. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  246. package/lib/esm/contexts/common/ConversationState.js +0 -1
  247. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +4 -3
  248. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +11 -8
  249. package/lib/esm/contexts/createReducer.js +151 -102
  250. package/lib/esm/controller/componentController.js +3 -2
  251. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  252. package/lib/esm/hooks/useChatContextStore.js +0 -4
  253. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  254. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  255. package/lib/types/common/Constants.d.ts +13 -0
  256. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  257. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  258. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  259. package/lib/types/common/telemetry/TelemetryConstants.d.ts +18 -5
  260. package/lib/types/common/telemetry/TelemetryHelper.d.ts +1 -1
  261. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  262. package/lib/types/common/utils.d.ts +5 -4
  263. package/lib/types/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.d.ts +1 -1
  264. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  265. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  266. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  267. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  268. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  269. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  270. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  271. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  272. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  273. package/lib/types/components/livechatwidget/common/endChat.d.ts +1 -1
  274. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -8
  275. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +1 -1
  276. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  277. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -4
  278. package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts +1 -1
  279. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  280. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +5 -4
  281. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  282. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  283. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  284. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  285. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  286. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  287. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  288. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  289. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  290. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  291. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts +1 -1
  292. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  293. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.d.ts +1 -1
  294. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  295. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  296. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  297. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -2
  298. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +5 -3
  299. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  300. package/package.json +5 -4
  301. package/lib/types/components/livechatwidget/interfaces/IAuthProps.d.ts +0 -4
@@ -1,12 +1,10 @@
1
1
  function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
2
-
3
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
4
- import { BroadcastService, decodeComponentString } from "@microsoft/omnichannel-chat-components";
3
+ import { BroadcastService, decodeComponentString, BroadcastServiceInitialize } from "@microsoft/omnichannel-chat-components";
5
4
  import { Stack } from "@fluentui/react";
6
5
  import React, { useEffect, useRef, useState } from "react";
7
- import { createTimer, getLocaleDirection, getStateFromCache, getWidgetCacheId, getWidgetEndChatEventName, isUndefinedOrEmpty } from "../../../common/utils";
8
- import { getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat, startUnauthenticatedReconnectChat } from "../common/reconnectChatHelper";
9
- import { initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
6
+ import { createTimer, getBroadcastChannelName, getLocaleDirection, getStateFromCache, getWidgetCacheId, getWidgetEndChatEventName, isNullOrEmptyString, isUndefinedOrEmpty } from "../../../common/utils";
7
+ import { checkIfConversationStillValid, initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
10
8
  import { shouldShowCallingContainer, shouldShowChatButton, shouldShowConfirmationPane, shouldShowEmailTranscriptPane, shouldShowHeader, shouldShowLoadingPane, shouldShowOutOfOfficeHoursPane, shouldShowPostChatLoadingPane, shouldShowPostChatSurveyPane, shouldShowPreChatSurveyPane, shouldShowProactiveChatPane, shouldShowReconnectChatPane, shouldShowWebChatContainer } from "../../../controller/componentController";
11
9
  import CallingContainerStateful from "../../callingcontainerstateful/CallingContainerStateful";
12
10
  import ChatButtonStateful from "../../chatbuttonstateful/ChatButtonStateful";
@@ -43,160 +41,166 @@ import { startProactiveChat } from "../common/startProactiveChat";
43
41
  import useChatAdapterStore from "../../../hooks/useChatAdapterStore";
44
42
  import useChatContextStore from "../../../hooks/useChatContextStore";
45
43
  import useChatSDKStore from "../../../hooks/useChatSDKStore";
44
+ import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
45
+ import { registerBroadcastServiceForLocalStorage } from "../../../common/storage/default/defaultCacheManager";
46
+ import { defaultClientDataStoreProvider } from "../../../common/storage/default/defaultClientDataStoreProvider";
47
+ import { defaultScrollBarProps } from "../common/defaultProps/defaultScrollBarProps";
48
+ import { E2VVOptions } from "../../../common/Constants";
46
49
  export const LiveChatWidgetStateful = props => {
47
- var _props$webChatContain, _props$styleProps, _props$controlProps, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps5, _props$controlProps6, _props$componentOverr, _props$controlProps7, _props$componentOverr2, _props$controlProps8, _props$componentOverr3, _props$controlProps9, _props$componentOverr4, _props$controlProps10, _props$componentOverr5, _props$controlProps11, _props$componentOverr6, _props$controlProps12, _props$componentOverr7, _props$controlProps13, _props$controlProps14, _props$componentOverr8, _props$controlProps15, _props$componentOverr9, _props$controlProps16, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
48
-
49
- const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
-
50
+ var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps13, _props$controlProps14, _props$componentOverr, _props$controlProps15, _props$componentOverr2, _props$controlProps16, _props$componentOverr3, _props$controlProps17, _props$componentOverr4, _props$controlProps18, _props$componentOverr5, _props$controlProps19, _props$componentOverr6, _props$controlProps20, _props$componentOverr7, _props$controlProps21, _props$controlProps22, _props$componentOverr8, _props$controlProps23, _props$componentOverr9, _props$controlProps24, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
51
+ const [state, dispatch] = useChatContextStore();
52
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
51
53
  const [adapter, setAdapter] = useChatAdapterStore();
52
- const [webChatStyles, setWebChatStyles] = useState({ ...defaultWebChatContainerStatefulProps.webChatStyles,
54
+ const [webChatStyles, setWebChatStyles] = useState({
55
+ ...defaultWebChatContainerStatefulProps.webChatStyles,
53
56
  ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
54
- }); // eslint-disable-next-line @typescript-eslint/no-explicit-any
55
-
56
- const chatSDK = useChatSDKStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
57
-
57
+ });
58
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
59
+ const chatSDK = useChatSDKStore();
60
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
58
61
  const [voiceVideoCallingSDK, setVoiceVideoCallingSDK] = useState(undefined);
59
62
  const {
60
63
  Composer
61
64
  } = Components;
62
- const canStartProactiveChat = useRef(true); // Process general styles
65
+ const canStartProactiveChat = useRef(true);
63
66
 
67
+ // Process general styles
64
68
  const generalStyles = {
65
69
  root: Object.assign({}, getGeneralStylesForButton(state), (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyles)
66
70
  };
71
+
72
+ //Scrollbar styles
73
+ const scrollbarProps = Object.assign({}, defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
74
+ const broadcastServiceChannelName = getBroadcastChannelName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
75
+ BroadcastServiceInitialize(broadcastServiceChannelName);
67
76
  TelemetryTimers.LcwLoadToChatButtonTimer = createTimer();
68
- const widgetElementId = ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.id) || "oc-lcw";
77
+ const widgetElementId = ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.id) || "oc-lcw";
69
78
  const currentMessageCountRef = useRef(0);
70
79
  let widgetStateEventName = "";
80
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
81
+ let optionalParams;
82
+ let activeCachedChatExist = false;
83
+ const setOptionalParams = () => {
84
+ var _state$appStates, _state$domainStates;
85
+ if (!isUndefinedOrEmpty((_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.reconnectId)) {
86
+ activeCachedChatExist = true;
87
+ optionalParams = {
88
+ reconnectId: state.appStates.reconnectId
89
+ };
90
+ } else if (!isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext)) {
91
+ var _state$domainStates2;
92
+ activeCachedChatExist = true;
93
+ optionalParams = {
94
+ liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
95
+ };
96
+ } else {
97
+ activeCachedChatExist = false;
98
+ optionalParams = undefined;
99
+ }
100
+ };
71
101
 
72
- const initiateEndChatOnBrowserUnload = () => {
73
- var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _DataStoreManager$cli;
74
-
75
- TelemetryHelper.logActionEvent(LogLevel.INFO, {
76
- Event: TelemetryEvent.BrowserUnloadEventStarted,
77
- Description: "Browser unload event received."
78
- });
79
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId); // End chat if the chat is still active and browser closed
80
-
81
- if (persistedState.appStates.conversationState === ConversationState.Active) {
82
- //Browser close scenario/no room for PCS/so just end chat and notify agent immidiately
83
- endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
84
- } // Clean local storage
85
-
86
-
87
- (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage"); //Dispose calling instance
88
-
89
- if (voiceVideoCallingSDK) {
90
- voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
91
- } //Message for clearing window[popouTab]
102
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
103
+ const startChat = async (props, localState) => {
104
+ let isChatValid = false;
92
105
 
106
+ //Start a chat from cache/reconnectid
107
+ if (activeCachedChatExist === true) {
108
+ var _state$domainStates3, _state$domainStates3$;
109
+ dispatch({
110
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
111
+ payload: ConversationState.Loading
112
+ });
113
+ if (localState) {
114
+ localState.appStates.conversationState = ConversationState.Loading;
115
+ }
93
116
 
94
- BroadcastService.postMessage({
95
- eventName: BroadcastEvent.ClosePopoutWindow
96
- });
117
+ //Check if conversation state is not in wrapup or closed state
118
+ isChatValid = await checkIfConversationStillValid(chatSDK, props, (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : (_state$domainStates3$ = _state$domainStates3.liveChatContext) === null || _state$domainStates3$ === void 0 ? void 0 : _state$domainStates3$.requestId);
119
+ if (isChatValid === true) {
120
+ await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams);
121
+ return;
122
+ }
123
+ }
124
+ if (isChatValid === false) {
125
+ if (localState) {
126
+ await setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, undefined, undefined, localState, props);
127
+ return;
128
+ } else {
129
+ dispatch({
130
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
131
+ payload: ConversationState.Closed
132
+ });
133
+ }
134
+ }
97
135
  };
98
-
99
136
  useEffect(() => {
100
- var _props$controlProps2, _props$controlProps3, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps4, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li;
101
-
137
+ var _props$controlProps4, _props$controlProps5, _props$controlProps6, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps8, _props$chatConfig2, _props$chatConfig2$Ch;
138
+ // Add default localStorage support for widget
139
+ if (props.contextDataStore === undefined) {
140
+ var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps3;
141
+ registerBroadcastServiceForLocalStorage(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.widgetInstanceId) ?? "");
142
+ DataStoreManager.clientDataStore = defaultClientDataStoreProvider();
143
+ } else {
144
+ DataStoreManager.clientDataStore = props.contextDataStore;
145
+ }
102
146
  registerTelemetryLoggers(props, dispatch);
103
147
  createInternetConnectionChangeHandler();
104
- DataStoreManager.clientDataStore = props.contextDataStore ?? undefined;
105
148
  dispatch({
106
149
  type: LiveChatWidgetActionType.SET_WIDGET_ELEMENT_ID,
107
150
  payload: widgetElementId
108
151
  });
109
152
  dispatch({
110
- type: LiveChatWidgetActionType.SET_SKIP_CHAT_BUTTON_RENDERING,
111
- payload: ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.skipChatButtonRendering) || false
153
+ type: LiveChatWidgetActionType.SET_START_CHAT_BUTTON_DISPLAY,
154
+ payload: ((_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.hideStartChatButton) || false
112
155
  });
113
156
  dispatch({
114
157
  type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
115
158
  payload: false
116
159
  });
117
- initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
118
- sdkCreated && dispatch({
119
- type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
120
- payload: true
160
+ if ((_props$controlProps5 = props.controlProps) !== null && _props$controlProps5 !== void 0 && _props$controlProps5.widgetInstanceId && !isNullOrEmptyString((_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.widgetInstanceId)) {
161
+ var _props$controlProps7;
162
+ dispatch({
163
+ type: LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
164
+ payload: (_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId
165
+ });
166
+ }
167
+ if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== E2VVOptions.NoCalling) {
168
+ initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
169
+ sdkCreated && dispatch({
170
+ type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
171
+ payload: true
172
+ });
121
173
  });
122
- }); // Initialize global dir
174
+ }
123
175
 
124
- const globalDir = ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.dir) ?? getLocaleDirection((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
176
+ // Initialize global dir
177
+ const globalDir = ((_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.dir) ?? getLocaleDirection((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
125
178
  dispatch({
126
179
  type: LiveChatWidgetActionType.SET_GLOBAL_DIR,
127
180
  payload: globalDir
128
181
  });
182
+ setOptionalParams();
129
183
 
130
- if (!((_props$controlProps4 = props.controlProps) !== null && _props$controlProps4 !== void 0 && _props$controlProps4.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
131
- var _props$reconnectChatP2;
132
-
133
- startUnauthenticatedReconnectChat(chatSDK, props.authProps, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, initStartChat);
134
- return;
135
- } // Check if auth settings enabled, do not connect to existing chat from cache during refresh/re-load
136
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
137
-
138
-
139
- const isAuthenticationSettingsEnabled = (_props$chatConfig2 = props.chatConfig) !== null && _props$chatConfig2 !== void 0 && (_props$chatConfig2$Li = _props$chatConfig2.LiveChatConfigAuthSettings) !== null && _props$chatConfig2$Li !== void 0 && _props$chatConfig2$Li.msdyn_javascriptclientfunction ? true : false;
140
-
141
- if (!isAuthenticationSettingsEnabled) {
142
- var _state$domainStates;
143
-
144
- if (!isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && state.appStates.conversationState === ConversationState.Active) {
145
- var _state$domainStates2;
146
-
147
- const optionalParams = {
148
- liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
149
- };
150
- initStartChat(chatSDK, props.authProps, dispatch, setAdapter, optionalParams);
151
- return;
152
- }
153
- } // All other case should show start chat button, skipChatButtonRendering will take care of it own
154
-
155
-
156
- dispatch({
157
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
158
- payload: ConversationState.Closed
159
- });
160
- }, []); // useEffect for when skip chat button rendering
184
+ // Unauth chat
185
+ if (state.appStates.hideStartChatButton === false) {
186
+ startChat(props);
187
+ }
188
+ }, []);
161
189
 
190
+ // useEffect for when skip chat button rendering
162
191
  useEffect(() => {
163
- if (state.appStates.skipChatButtonRendering) {
164
- var _props$reconnectChatP3;
165
-
192
+ if (state.appStates.hideStartChatButton === true) {
166
193
  BroadcastService.postMessage({
167
194
  eventName: BroadcastEvent.ChatInitiated
168
195
  });
169
-
170
- if ((_props$reconnectChatP3 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP3 !== void 0 && _props$reconnectChatP3.reconnectId && !state.appStates.reconnectId) {
171
- var _props$reconnectChatP4, _props$reconnectChatP5;
172
-
173
- handleUnauthenticatedReconnectChat(chatSDK, props.authProps, dispatch, setAdapter, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.reconnectId, initStartChat, (_props$reconnectChatP5 = props.reconnectChatPaneProps) === null || _props$reconnectChatP5 === void 0 ? void 0 : _props$reconnectChatP5.redirectInSameWindow);
174
- } else {
175
- getReconnectIdForAuthenticatedChat(props, chatSDK).then(authReconnectId => {
176
- if (authReconnectId && !state.appStates.reconnectId) {
177
- dispatch({
178
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
179
- payload: authReconnectId
180
- });
181
- dispatch({
182
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
183
- payload: ConversationState.ReconnectChat
184
- });
185
- } else {
186
- const chatStartedSkippingChatButtonRendering = {
187
- eventName: BroadcastEvent.StartChatSkippingChatButtonRendering
188
- };
189
- BroadcastService.postMessage(chatStartedSkippingChatButtonRendering);
190
- setPreChatAndInitiateChat(chatSDK, props.authProps, dispatch, setAdapter);
191
- }
192
- });
193
- }
196
+ //Pass the state to avoid getting stale state
197
+ startChat(props, state);
194
198
  }
195
- }, [state.appStates.skipChatButtonRendering]); // useEffect for when skip chat button rendering
199
+ }, [state.appStates.hideStartChatButton]);
196
200
 
201
+ // useEffect for custom context
197
202
  useEffect(() => {
198
- var _chatSDK$omnichannelC7, _chatSDK$omnichannelC8;
199
-
203
+ var _chatSDK$omnichannelC8, _chatSDK$omnichannelC9, _props$controlProps11;
200
204
  // Add the custom context on receiving the SetCustomContext event
201
205
  BroadcastService.getMessageByEventName(BroadcastEvent.SetCustomContext).subscribe(msg => {
202
206
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -213,10 +217,8 @@ export const LiveChatWidgetStateful = props => {
213
217
  Event: TelemetryEvent.StartProactiveChatEventReceived,
214
218
  Description: "Start proactive chat event received."
215
219
  });
216
-
217
- if (canStartProactiveChat.current) {
220
+ if (canStartProactiveChat.current === true) {
218
221
  var _msg$payload, _msg$payload2, _msg$payload3;
219
-
220
222
  startProactiveChat(dispatch, msg === null || msg === void 0 ? void 0 : (_msg$payload = msg.payload) === null || _msg$payload === void 0 ? void 0 : _msg$payload.notificationConfig, msg === null || msg === void 0 ? void 0 : (_msg$payload2 = msg.payload) === null || _msg$payload2 === void 0 ? void 0 : _msg$payload2.enablePreChat, msg === null || msg === void 0 ? void 0 : (_msg$payload3 = msg.payload) === null || _msg$payload3 === void 0 ? void 0 : _msg$payload3.inNewWindow);
221
223
  } else {
222
224
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -224,27 +226,39 @@ export const LiveChatWidgetStateful = props => {
224
226
  Description: "Start proactive chat method called, when chat was already triggered."
225
227
  });
226
228
  }
227
- }); // Start chat from SDK Event
229
+ });
228
230
 
231
+ // Start chat from SDK Event
229
232
  BroadcastService.getMessageByEventName(BroadcastEvent.StartChat).subscribe(() => {
230
- var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4;
231
-
233
+ var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps9;
232
234
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
233
235
  Event: TelemetryEvent.StartChatEventRecevied,
234
236
  Description: "Start chat event received."
235
237
  });
236
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
238
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.widgetInstanceId) ?? "");
237
239
 
238
- if (persistedState && (persistedState.appStates.conversationState === ConversationState.Closed || persistedState.appStates.conversationState === ConversationState.InActive || persistedState.appStates.conversationState === ConversationState.Postchat)) {
239
- // Embedded mode
240
+ // Chat not found in cache
241
+ if (persistedState === undefined) {
240
242
  BroadcastService.postMessage({
241
243
  eventName: BroadcastEvent.ChatInitiated
242
244
  });
243
245
  prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
244
- } else {
246
+ return;
247
+ }
248
+
249
+ // Chat exist in cache
250
+ if (persistedState) {
245
251
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
252
+ // Only initiate new chat if widget state in cache in one of the followings
253
+ if (persistedState.appStates.conversationState === ConversationState.Closed || persistedState.appStates.conversationState === ConversationState.InActive || persistedState.appStates.conversationState === ConversationState.Postchat) {
254
+ BroadcastService.postMessage({
255
+ eventName: BroadcastEvent.ChatInitiated
256
+ });
257
+ prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
258
+ return;
259
+ }
246
260
 
247
- // Minimize to Maximize
261
+ // If minimized, maximize the chat
248
262
  dispatch({
249
263
  type: LiveChatWidgetActionType.SET_MINIMIZED,
250
264
  payload: false
@@ -257,15 +271,14 @@ export const LiveChatWidgetStateful = props => {
257
271
  }
258
272
  });
259
273
  }
260
- }); // End chat
274
+ });
261
275
 
276
+ // End chat
262
277
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChat).subscribe(async () => {
263
- if (state.appStates.skipChatButtonRendering !== true) {
264
- var _chatSDK$omnichannelC5, _chatSDK$omnichannelC6;
265
-
278
+ if (state.appStates.hideStartChatButton === false) {
279
+ var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps10;
266
280
  // This is to ensure to get latest state from cache in multitab
267
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.widgetId);
268
-
281
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
269
282
  if (persistedState && persistedState.appStates.conversationState === ConversationState.Active) {
270
283
  prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
271
284
  } else {
@@ -274,32 +287,55 @@ export const LiveChatWidgetStateful = props => {
274
287
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat);
275
288
  }
276
289
  }
277
-
278
290
  BroadcastService.postMessage({
279
291
  eventName: BroadcastEvent.CloseChat
280
292
  });
281
- }); // End chat on browser unload
293
+ });
282
294
 
295
+ // End chat on browser unload
283
296
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChatOnBrowserUnload).subscribe(() => {
284
297
  initiateEndChatOnBrowserUnload();
285
- }); // Listen to end chat event from other tabs
298
+ });
286
299
 
287
- const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC8 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC8 === void 0 ? void 0 : _chatSDK$omnichannelC8.widgetId);
300
+ // Listen to end chat event from other tabs
301
+ const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC8 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC8 === void 0 ? void 0 : _chatSDK$omnichannelC8.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC9 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC9 === void 0 ? void 0 : _chatSDK$omnichannelC9.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
288
302
  BroadcastService.getMessageByEventName(endChatEventName).subscribe(async () => {
289
303
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
290
- }); // When conversation ended by agent
304
+ return;
305
+ });
291
306
 
307
+ // When conversation ended by agent
292
308
  if (state.appStates.conversationEndedByAgent) {
293
309
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter);
294
- } //Listen to WidgetSize, used for minimize to maximize
295
-
310
+ }
296
311
 
312
+ //Listen to WidgetSize, used for minimize to maximize
297
313
  BroadcastService.getMessageByEventName("WidgetSize").subscribe(msg => {
298
314
  dispatch({
299
315
  type: LiveChatWidgetActionType.SET_WIDGET_SIZE,
300
316
  payload: msg === null || msg === void 0 ? void 0 : msg.payload
301
317
  });
302
318
  });
319
+
320
+ // Reset state variables
321
+ BroadcastService.getMessageByEventName(BroadcastEvent.RaiseErrorEvent).subscribe(() => {
322
+ dispatch({
323
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONFIG,
324
+ payload: undefined
325
+ });
326
+ dispatch({
327
+ type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
328
+ payload: undefined
329
+ });
330
+ dispatch({
331
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
332
+ payload: undefined
333
+ });
334
+ dispatch({
335
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
336
+ payload: undefined
337
+ });
338
+ });
303
339
  return () => {
304
340
  disposeTelemetryLoggers();
305
341
  };
@@ -313,8 +349,9 @@ export const LiveChatWidgetStateful = props => {
313
349
  dispatch({
314
350
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
315
351
  payload: currentMessageCountRef.current + 1
316
- }); // New message notification
352
+ });
317
353
 
354
+ // New message notification
318
355
  BroadcastService.postMessage({
319
356
  eventName: BroadcastEvent.NewMessageNotification
320
357
  });
@@ -323,9 +360,15 @@ export const LiveChatWidgetStateful = props => {
323
360
  }, [state.appStates.conversationState]);
324
361
  useEffect(() => {
325
362
  canStartProactiveChat.current = state.appStates.conversationState === ConversationState.Closed && !state.appStates.proactiveChatStates.proactiveChatInNewWindow;
326
- }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
363
+ }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
327
364
 
365
+ // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
328
366
  useEffect(() => {
367
+ if (state.appStates.isMinimized) {
368
+ ActivityStreamHandler.cork();
369
+ } else {
370
+ setTimeout(() => ActivityStreamHandler.uncork(), 500);
371
+ }
329
372
  currentMessageCountRef.current = -1;
330
373
  dispatch({
331
374
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
@@ -337,8 +380,9 @@ export const LiveChatWidgetStateful = props => {
337
380
  payload: 0
338
381
  };
339
382
  BroadcastService.postMessage(customEvent);
340
- }, [state.appStates.isMinimized]); // Broadcast the UnreadMessageCount state on any change.
383
+ }, [state.appStates.isMinimized]);
341
384
 
385
+ // Broadcast the UnreadMessageCount state on any change.
342
386
  useEffect(() => {
343
387
  if (state.appStates.isMinimized === true && state.appStates.unreadMessageCount > 0) {
344
388
  const customEvent = {
@@ -351,68 +395,116 @@ export const LiveChatWidgetStateful = props => {
351
395
  }, [state.appStates.unreadMessageCount]);
352
396
  useEffect(() => {
353
397
  var _props$webChatContain2;
354
-
355
- setWebChatStyles({ ...webChatStyles,
398
+ setWebChatStyles({
399
+ ...webChatStyles,
356
400
  ...((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.webChatStyles)
357
401
  });
358
- }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]); // Publish chat widget state
402
+ }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]);
359
403
 
404
+ // Publish chat widget state
360
405
  useEffect(() => {
361
- var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic;
362
-
363
- widgetStateEventName = getWidgetCacheId(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId);
406
+ var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps12;
407
+ // Only activate these windows events when conversation state is active and chat widget is in popout mode
408
+ // Ghost chat scenarios
409
+ /* COMMENTING THIS CODE FOR PARITY WITH OLD LCW
410
+ if (state.appStates.conversationState === ConversationState.Active &&
411
+ props.controlProps?.hideStartChatButton === true) {
412
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
413
+
414
+ window.onbeforeunload = function () {
415
+ const prompt = Constants.BrowserUnloadConfirmationMessage;
416
+ return prompt;
417
+ };
418
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
419
+ window.onunload = function () {
420
+ initiateEndChatOnBrowserUnload();
421
+ };
422
+ }*/
423
+
424
+ widgetStateEventName = getWidgetCacheId(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "");
364
425
  const chatWidgetStateChangeEvent = {
365
426
  eventName: widgetStateEventName,
366
- payload: { ...state
427
+ payload: {
428
+ ...state
367
429
  }
368
430
  };
369
431
  BroadcastService.postMessage(chatWidgetStateChangeEvent);
370
432
  }, [state]);
371
- const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
372
-
373
- const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch); // eslint-disable-next-line @typescript-eslint/no-explicit-any
374
-
375
-
376
- const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat); // eslint-disable-next-line @typescript-eslint/no-explicit-any
377
-
433
+ const initiateEndChatOnBrowserUnload = () => {
434
+ var _DataStoreManager$cli;
435
+ TelemetryHelper.logActionEvent(LogLevel.INFO, {
436
+ Event: TelemetryEvent.BrowserUnloadEventStarted,
437
+ Description: "Browser unload event received."
438
+ });
439
+ endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
440
+ // Clean local storage
441
+ (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage");
378
442
 
443
+ //Dispose calling instance
444
+ if (voiceVideoCallingSDK) {
445
+ voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
446
+ }
447
+ //Message for clearing window[popouTab]
448
+ BroadcastService.postMessage({
449
+ eventName: BroadcastEvent.ClosePopoutWindow
450
+ });
451
+ };
452
+ const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
453
+ const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch);
454
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
455
+ const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab);
456
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
379
457
  const prepareEndChatRelay = (adapter, state) => prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
380
-
381
- const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter); // eslint-disable-next-line @typescript-eslint/no-explicit-any
382
-
383
-
384
- const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, props.authProps, dispatch, setAdapter, optionalParams, persistedState);
385
-
458
+ const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
459
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
460
+ const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
386
461
  const confirmationPaneProps = initConfirmationPropsComposer(props);
387
- return /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
462
+ return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement("style", null, `
463
+ ::-webkit-scrollbar {
464
+ width: ${scrollbarProps.width};
465
+ }
466
+
467
+ ::-webkit-scrollbar-track {
468
+ background: ${scrollbarProps.trackBackgroundColor};
469
+ }
470
+
471
+ ::-webkit-scrollbar-thumb {
472
+ background: ${scrollbarProps.thumbBackgroundColor};
473
+ border-radius: ${scrollbarProps.thumbBorderRadius};
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+ }
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+
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+ ::-webkit-scrollbar-thumb:hover {
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+ background: ${scrollbarProps.thumbHoverColor};
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+ }
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+ `), /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
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  styleOptions: webChatStyles,
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  directLine: ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine
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  }), /*#__PURE__*/React.createElement(Stack, {
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  id: widgetElementId,
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  styles: generalStyles,
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  className: (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.className
394
- }, !((_props$controlProps5 = props.controlProps) !== null && _props$controlProps5 !== void 0 && _props$controlProps5.hideChatButton) && !((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.skipChatButtonRendering) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
486
+ }, !((_props$controlProps13 = props.controlProps) !== null && _props$controlProps13 !== void 0 && _props$controlProps13.hideChatButton) && !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideStartChatButton) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
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  buttonProps: props.chatButtonProps,
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  outOfOfficeButtonProps: props.outOfOfficeChatButtonProps,
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  startChat: prepareStartChatRelay
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- })), !((_props$controlProps7 = props.controlProps) !== null && _props$controlProps7 !== void 0 && _props$controlProps7.hideProactiveChatPane) && shouldShowProactiveChatPane(state) && (decodeComponentString((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.proactiveChatPane) || /*#__PURE__*/React.createElement(ProactiveChatPaneStateful, {
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+ })), !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideProactiveChatPane) && shouldShowProactiveChatPane(state) && (decodeComponentString((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.proactiveChatPane) || /*#__PURE__*/React.createElement(ProactiveChatPaneStateful, {
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  proactiveChatProps: props.proactiveChatPaneProps,
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  startChat: prepareStartChatRelay
401
- })), !((_props$controlProps8 = props.controlProps) !== null && _props$controlProps8 !== void 0 && _props$controlProps8.hideHeader) && shouldShowHeader(state) && (decodeComponentString((_props$componentOverr3 = props.componentOverrides) === null || _props$componentOverr3 === void 0 ? void 0 : _props$componentOverr3.header) || /*#__PURE__*/React.createElement(HeaderStateful, {
493
+ })), !((_props$controlProps16 = props.controlProps) !== null && _props$controlProps16 !== void 0 && _props$controlProps16.hideHeader) && shouldShowHeader(state) && (decodeComponentString((_props$componentOverr3 = props.componentOverrides) === null || _props$componentOverr3 === void 0 ? void 0 : _props$componentOverr3.header) || /*#__PURE__*/React.createElement(HeaderStateful, {
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  headerProps: props.headerProps,
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  outOfOfficeHeaderProps: props.outOfOfficeHeaderProps,
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  endChat: endChatRelay
405
- })), !((_props$controlProps9 = props.controlProps) !== null && _props$controlProps9 !== void 0 && _props$controlProps9.hideLoadingPane) && shouldShowLoadingPane(state) && (decodeComponentString((_props$componentOverr4 = props.componentOverrides) === null || _props$componentOverr4 === void 0 ? void 0 : _props$componentOverr4.loadingPane) || /*#__PURE__*/React.createElement(LoadingPaneStateful, props.loadingPaneProps)), !((_props$controlProps10 = props.controlProps) !== null && _props$controlProps10 !== void 0 && _props$controlProps10.hideOutOfOfficeHoursPane) && shouldShowOutOfOfficeHoursPane(state) && (decodeComponentString((_props$componentOverr5 = props.componentOverrides) === null || _props$componentOverr5 === void 0 ? void 0 : _props$componentOverr5.outOfOfficeHoursPane) || /*#__PURE__*/React.createElement(OutOfOfficeHoursPaneStateful, props.outOfOfficeHoursPaneProps)), !((_props$controlProps11 = props.controlProps) !== null && _props$controlProps11 !== void 0 && _props$controlProps11.hideReconnectChatPane) && shouldShowReconnectChatPane(state) && (decodeComponentString((_props$componentOverr6 = props.componentOverrides) === null || _props$componentOverr6 === void 0 ? void 0 : _props$componentOverr6.reconnectChatPane) || /*#__PURE__*/React.createElement(ReconnectChatPaneStateful, {
497
+ })), !((_props$controlProps17 = props.controlProps) !== null && _props$controlProps17 !== void 0 && _props$controlProps17.hideLoadingPane) && shouldShowLoadingPane(state) && (decodeComponentString((_props$componentOverr4 = props.componentOverrides) === null || _props$componentOverr4 === void 0 ? void 0 : _props$componentOverr4.loadingPane) || /*#__PURE__*/React.createElement(LoadingPaneStateful, props.loadingPaneProps)), !((_props$controlProps18 = props.controlProps) !== null && _props$controlProps18 !== void 0 && _props$controlProps18.hideOutOfOfficeHoursPane) && shouldShowOutOfOfficeHoursPane(state) && (decodeComponentString((_props$componentOverr5 = props.componentOverrides) === null || _props$componentOverr5 === void 0 ? void 0 : _props$componentOverr5.outOfOfficeHoursPane) || /*#__PURE__*/React.createElement(OutOfOfficeHoursPaneStateful, props.outOfOfficeHoursPaneProps)), !((_props$controlProps19 = props.controlProps) !== null && _props$controlProps19 !== void 0 && _props$controlProps19.hideReconnectChatPane) && shouldShowReconnectChatPane(state) && (decodeComponentString((_props$componentOverr6 = props.componentOverrides) === null || _props$componentOverr6 === void 0 ? void 0 : _props$componentOverr6.reconnectChatPane) || /*#__PURE__*/React.createElement(ReconnectChatPaneStateful, {
406
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  reconnectChatProps: props.reconnectChatPaneProps,
407
499
  initStartChat: initStartChatRelay
408
- })), !((_props$controlProps12 = props.controlProps) !== null && _props$controlProps12 !== void 0 && _props$controlProps12.hidePreChatSurveyPane) && shouldShowPreChatSurveyPane(state) && (decodeComponentString((_props$componentOverr7 = props.componentOverrides) === null || _props$componentOverr7 === void 0 ? void 0 : _props$componentOverr7.preChatSurveyPane) || /*#__PURE__*/React.createElement(PreChatSurveyPaneStateful, {
500
+ })), !((_props$controlProps20 = props.controlProps) !== null && _props$controlProps20 !== void 0 && _props$controlProps20.hidePreChatSurveyPane) && shouldShowPreChatSurveyPane(state) && (decodeComponentString((_props$componentOverr7 = props.componentOverrides) === null || _props$componentOverr7 === void 0 ? void 0 : _props$componentOverr7.preChatSurveyPane) || /*#__PURE__*/React.createElement(PreChatSurveyPaneStateful, {
409
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  surveyProps: props.preChatSurveyPaneProps,
410
502
  initStartChat: initStartChatRelay
411
- })), !((_props$controlProps13 = props.controlProps) !== null && _props$controlProps13 !== void 0 && _props$controlProps13.hideCallingContainer) && shouldShowCallingContainer(state) && /*#__PURE__*/React.createElement(CallingContainerStateful, _extends({
503
+ })), !((_props$controlProps21 = props.controlProps) !== null && _props$controlProps21 !== void 0 && _props$controlProps21.hideCallingContainer) && shouldShowCallingContainer(state) && /*#__PURE__*/React.createElement(CallingContainerStateful, _extends({
412
504
  voiceVideoCallingSdk: voiceVideoCallingSDK
413
- }, props.callingContainerProps)), !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideWebChatContainer) && shouldShowWebChatContainer(state) && (decodeComponentString((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/React.createElement(WebChatContainerStateful, props.webChatContainerProps)), !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideConfirmationPane) && shouldShowConfirmationPane(state) && (decodeComponentString((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/React.createElement(ConfirmationPaneStateful, _extends({}, confirmationPaneProps, {
505
+ }, props.callingContainerProps)), !((_props$controlProps22 = props.controlProps) !== null && _props$controlProps22 !== void 0 && _props$controlProps22.hideWebChatContainer) && shouldShowWebChatContainer(state) && (decodeComponentString((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/React.createElement(WebChatContainerStateful, props.webChatContainerProps)), !((_props$controlProps23 = props.controlProps) !== null && _props$controlProps23 !== void 0 && _props$controlProps23.hideConfirmationPane) && shouldShowConfirmationPane(state) && (decodeComponentString((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/React.createElement(ConfirmationPaneStateful, _extends({}, confirmationPaneProps, {
414
506
  setPostChatContext: setPostChatContextRelay,
415
507
  prepareEndChat: prepareEndChatRelay
416
- }))), !((_props$controlProps16 = props.controlProps) !== null && _props$controlProps16 !== void 0 && _props$controlProps16.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane))));
508
+ }))), !((_props$controlProps24 = props.controlProps) !== null && _props$controlProps24 !== void 0 && _props$controlProps24.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane)))));
417
509
  };
418
510
  export default LiveChatWidgetStateful;