@microsoft/omnichannel-chat-widget 0.1.0-main.9e62ed8 → 0.1.0-main.a2e5071

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (294) hide show
  1. package/lib/cjs/common/Constants.js +19 -166
  2. package/lib/cjs/common/KeyCodes.js +0 -3
  3. package/lib/cjs/common/contextDataStore/DataStoreManager.js +0 -4
  4. package/lib/cjs/common/storage/default/defaultCacheManager.js +24 -0
  5. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  6. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  7. package/lib/cjs/common/telemetry/TelemetryConstants.js +34 -23
  8. package/lib/cjs/common/telemetry/TelemetryHelper.js +16 -57
  9. package/lib/cjs/common/telemetry/TelemetryManager.js +0 -31
  10. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  11. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  12. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  13. package/lib/cjs/common/utils.js +65 -93
  14. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  15. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +5 -23
  16. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  17. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +7 -32
  18. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  19. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  21. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  22. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  23. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  25. package/lib/cjs/components/headerstateful/HeaderStateful.js +16 -30
  26. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  27. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +37 -0
  28. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +18 -0
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +32 -0
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +62 -0
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +35 -0
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -43
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +64 -40
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +72 -43
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +27 -53
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +78 -128
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -15
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +205 -120
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +271 -254
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +4 -17
  56. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  57. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  59. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  60. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  62. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  63. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -42
  64. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +3 -33
  65. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  66. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +29 -34
  67. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  70. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +9 -26
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +3 -16
  72. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  75. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  76. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +0 -4
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -4
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  118. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  119. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  120. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  121. package/lib/cjs/contexts/common/ConversationState.js +3 -3
  122. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +4 -3
  123. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +11 -13
  124. package/lib/cjs/contexts/createReducer.js +151 -105
  125. package/lib/cjs/controller/componentController.js +4 -33
  126. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  127. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  128. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  129. package/lib/cjs/index.js +0 -5
  130. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  131. package/lib/esm/common/Constants.js +16 -153
  132. package/lib/esm/common/KeyCodes.js +0 -2
  133. package/lib/esm/common/contextDataStore/DataStoreManager.js +0 -2
  134. package/lib/esm/common/storage/default/defaultCacheManager.js +16 -0
  135. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  136. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  137. package/lib/esm/common/telemetry/TelemetryConstants.js +38 -20
  138. package/lib/esm/common/telemetry/TelemetryHelper.js +16 -45
  139. package/lib/esm/common/telemetry/TelemetryManager.js +0 -18
  140. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  141. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  142. package/lib/esm/common/utils.js +60 -50
  143. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  144. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +5 -6
  145. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  146. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -13
  147. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  148. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  149. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  150. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  151. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  152. package/lib/esm/components/headerstateful/HeaderStateful.js +16 -15
  153. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  154. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +30 -0
  155. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +11 -0
  156. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  157. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +25 -0
  158. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +55 -0
  159. package/lib/esm/components/livechatwidget/common/Deferred.js +28 -0
  160. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  161. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  162. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  163. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  164. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  165. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  166. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +66 -27
  167. package/lib/esm/components/livechatwidget/common/endChat.js +74 -28
  168. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  169. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  170. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  171. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +30 -20
  172. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +78 -110
  173. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  174. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -7
  175. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  176. package/lib/esm/components/livechatwidget/common/startChat.js +206 -99
  177. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  178. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  179. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +276 -192
  180. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +4 -5
  181. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  182. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  183. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  184. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  185. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  186. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  187. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  188. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +13 -26
  189. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +5 -9
  190. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  191. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +27 -9
  192. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  193. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  194. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  195. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +9 -18
  196. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +3 -12
  197. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  198. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  199. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  200. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  201. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +0 -2
  202. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -2
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  243. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  244. package/lib/esm/contexts/ChatContextStore.js +2 -1
  245. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  246. package/lib/esm/contexts/common/ConversationState.js +3 -3
  247. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +4 -3
  248. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +11 -9
  249. package/lib/esm/contexts/createReducer.js +151 -102
  250. package/lib/esm/controller/componentController.js +5 -4
  251. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  252. package/lib/esm/hooks/useChatContextStore.js +0 -4
  253. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  254. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  255. package/lib/types/common/Constants.d.ts +14 -0
  256. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  257. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  258. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  259. package/lib/types/common/telemetry/TelemetryConstants.d.ts +21 -5
  260. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  261. package/lib/types/common/utils.d.ts +7 -3
  262. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  263. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  264. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  265. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  266. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  267. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  268. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  269. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  270. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  271. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -7
  272. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  273. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
  274. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  275. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +5 -2
  276. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  277. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  278. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  279. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  280. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -2
  281. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  282. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  283. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  284. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  285. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  286. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  287. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  288. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  289. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  290. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  291. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -3
  292. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +5 -3
  293. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  294. package/package.json +5 -4
@@ -1,7 +1,6 @@
1
- import { ChatSDKError } from "../../../common/Constants";
1
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
2
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
3
3
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
- import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
5
4
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
6
5
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
7
6
  import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
@@ -9,75 +8,102 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
9
8
  import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
10
9
  import { createAdapter } from "./createAdapter";
11
10
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
12
- import { createTimer, getWidgetCacheId } from "../../../common/utils";
13
- import { getReconnectIdForAuthenticatedChat, handleRedirectUnauthenticatedReconnectChat } from "./reconnectChatHelper";
11
+ import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
14
12
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
15
13
  import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
16
- import { BroadcastService } from "@microsoft/omnichannel-chat-components"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
14
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
15
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
16
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
17
+ import { handleChatReconnect } from "./reconnectChatHelper";
17
18
 
18
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
19
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
21
- var _props$reconnectChatP;
26
+ var _props$controlProps;
27
+ optionalParams = {}; //Resetting to ensure no stale values
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
22
29
 
30
+ // Can connect to existing chat session
23
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
24
32
  return;
25
- } // Redirecting if unauthenticated reconnect chat expired
26
-
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
27
35
 
28
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
29
- var _props$reconnectChatP2, _props$reconnectChatP3;
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
38
+ return;
39
+ }
30
40
 
31
- await handleRedirectUnauthenticatedReconnectChat(chatSDK, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.redirectInSameWindow);
32
- } else {
33
- // Getting PreChat Survey Context
34
- const parseToJson = false;
35
- const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
36
- const showPrechat = state.appStates.conversationState === ConversationState.ProactiveChat ? preChatSurveyResponse && state.appStates.proactiveChatStates.proactiveChatEnablePrechat : preChatSurveyResponse; // Getting reconnectId for authenticated chat
41
+ // Setting Proactive chat settings
42
+ const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
37
44
 
38
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
39
48
 
40
- if (reconnectId) {
41
- dispatch({
42
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
43
- payload: reconnectId
44
- });
45
- dispatch({
46
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
47
- payload: ConversationState.ReconnectChat
48
- });
49
- } else if (showPrechat) {
50
- dispatch({
51
- type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
52
- payload: preChatSurveyResponse
53
- });
54
- dispatch({
55
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
56
- payload: ConversationState.Prechat
57
- });
58
- setCustomContextParams(props, state);
59
- } else {
60
- dispatch({
61
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
62
- payload: ConversationState.Loading
63
- });
64
- setCustomContextParams(props, state);
65
- await initStartChat(chatSDK, dispatch, setAdapter);
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
66
57
  }
67
58
  }
68
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
69
59
 
60
+ // Getting prechat Survey Context
61
+ const parseToJson = false;
62
+ const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
63
+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
64
+ if (showPrechat) {
65
+ dispatch({
66
+ type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
67
+ payload: preChatSurveyResponse
68
+ });
69
+ dispatch({
70
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
71
+ payload: ConversationState.Prechat
72
+ });
73
+ return;
74
+ }
75
+
76
+ //Initiate start chat
77
+ dispatch({
78
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
79
+ payload: ConversationState.Loading
80
+ });
81
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
82
+ };
70
83
 
71
- const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedState) => {
84
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
85
+ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
72
86
  try {
73
87
  var _newAdapter$activity$, _TelemetryTimers$Widg;
74
-
88
+ //Start widget load timer
89
+ TelemetryTimers.WidgetLoadTimer = createTimer();
90
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
91
+ Event: TelemetryEvent.WidgetLoadStarted,
92
+ Description: "Widget loading started"
93
+ });
94
+ const authClientFunction = getAuthClientFunction(chatConfig);
95
+ if (getAuthToken && authClientFunction) {
96
+ // set auth token to chat sdk before start chat
97
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
98
+ if (!authSuccess) {
99
+ return;
100
+ }
101
+ }
75
102
  let isStartChatSuccessful = false;
76
103
 
104
+ //Check if chat retrieved from cache
77
105
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
78
106
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
79
-
80
- // Broadcasting limited cached chat details
81
107
  BroadcastService.postMessage({
82
108
  eventName: BroadcastEvent.ChatRetrievedFromCache,
83
109
  payload: {
@@ -86,12 +112,13 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
86
112
  }
87
113
  });
88
114
  }
89
-
90
115
  try {
91
- TelemetryTimers.WidgetLoadTimer = createTimer();
92
116
  TelemetryHelper.logSDKEvent(LogLevel.INFO, {
93
117
  Event: TelemetryEvent.StartChatSDKCall
94
118
  });
119
+
120
+ // Set custom context params
121
+ setCustomContextParams(chatSDK);
95
122
  optionalParams = Object.assign({}, params, optionalParams);
96
123
  await chatSDK.startChat(optionalParams);
97
124
  isStartChatSuccessful = true;
@@ -103,47 +130,54 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
103
130
  }
104
131
  });
105
132
  isStartChatSuccessful = false;
133
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
134
+ // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
135
+ dispatch({
136
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
137
+ payload: ConversationState.Closed
138
+ });
139
+ return;
106
140
  }
107
141
 
142
+ // New adapter creation
108
143
  const newAdapter = await createAdapter(chatSDK);
109
144
  setAdapter(newAdapter);
110
145
  const chatToken = await chatSDK.getChatToken();
146
+ dispatch({
147
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
148
+ payload: chatToken
149
+ });
111
150
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
112
-
113
- if (!persistedState) {
114
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
115
- if (chatSDK !== null && chatSDK !== void 0 && chatSDK.getVoiceVideoCalling) {
116
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
117
- const chatToken = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatToken());
118
- dispatch({
119
- type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
120
- payload: chatToken
121
- });
122
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
123
-
124
-
125
- const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
126
- dispatch({
127
- type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
128
- payload: liveChatContext
129
- });
130
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch);
131
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
132
-
133
- if (isStartChatSuccessful) {
134
- dispatch({
135
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
136
- payload: ConversationState.Active
137
- });
138
- }
139
- } else {
151
+ if (persistedState) {
140
152
  dispatch({
141
153
  type: LiveChatWidgetActionType.SET_WIDGET_STATE,
142
154
  payload: persistedState
143
155
  });
144
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
156
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
157
+ return;
145
158
  }
146
159
 
160
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
161
+ const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
162
+ dispatch({
163
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
164
+ payload: liveChatContext
165
+ });
166
+
167
+ // Set post chat context in state, no survey load
168
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
169
+
170
+ // Updating chat session detail for telemetry
171
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
172
+
173
+ // Set app state to Active
174
+ if (isStartChatSuccessful) {
175
+ ActivityStreamHandler.uncork();
176
+ dispatch({
177
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
178
+ payload: ConversationState.Active
179
+ });
180
+ }
147
181
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
148
182
  Event: TelemetryEvent.WidgetLoadComplete,
149
183
  Description: "Widget load complete",
@@ -156,8 +190,8 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
156
190
  Exception: `Widget load Failed: ${ex}`
157
191
  }
158
192
  });
159
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
160
-
193
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
194
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
161
195
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
162
196
  dispatch({
163
197
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -167,21 +201,31 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
167
201
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
168
202
  payload: ConversationState.OutOfOffice
169
203
  });
204
+ return;
170
205
  }
206
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
207
+ dispatch({
208
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
209
+ payload: ConversationState.Loading
210
+ });
211
+ } finally {
212
+ optionalParams = {};
213
+ widgetInstanceId = "";
171
214
  }
172
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
173
-
215
+ };
174
216
 
217
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
175
218
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
176
- var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _DataStoreManager$cli, _persistedState$domai6;
177
-
178
- const widgetStateEventName = getWidgetCacheId((chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId) ?? "", (chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId) ?? "");
179
- const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
180
- const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
219
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
220
+ // By pass this function in case of popout chat
221
+ if (state.appStates.hideStartChatButton === true) {
222
+ return false;
223
+ }
224
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
181
225
 
182
- if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai6 = persistedState.domainStates) !== null && _persistedState$domai6 !== void 0 && _persistedState$domai6.liveChatContext) {
226
+ //Connect to only active chat session
227
+ if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
183
228
  var _persistedState$domai7;
184
-
185
229
  dispatch({
186
230
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
187
231
  payload: ConversationState.Loading
@@ -189,22 +233,85 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
189
233
  const optionalParams = {
190
234
  liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
191
235
  };
192
- await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
236
+ await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
193
237
  return true;
194
238
  } else {
195
239
  return false;
196
240
  }
197
241
  };
198
242
 
199
- const setCustomContextParams = (props, state) => {
200
- var _props$chatConfig, _state$domainStates;
201
-
202
- // Add custom context if any only for unauthenticated chat
203
- if (!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) && (_state$domainStates = state.domainStates) !== null && _state$domainStates !== void 0 && _state$domainStates.customContext) {
243
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
244
+ const setCustomContextParams = chatSDK => {
245
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
246
+ // Add custom context only for unauthenticated chat
247
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
248
+ if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
249
+ var _persistedState$domai9, _persistedState$domai10;
250
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
251
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
252
+ TelemetryHelper.logSDKEvent(LogLevel.WARN, {
253
+ Event: TelemetryEvent.StartChatMethodException,
254
+ ExceptionDetails: {
255
+ exception: errorMessage
256
+ }
257
+ });
258
+ throw new Error(errorMessage);
259
+ }
204
260
  optionalParams = Object.assign({}, optionalParams, {
205
- customContext: state.domainStates.customContext
261
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
206
262
  });
207
263
  }
208
264
  };
209
265
 
210
- export { prepareStartChat, initStartChat };
266
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
267
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
268
+ //For auth chat
269
+ if (props.getAuthToken) {
270
+ const authClientFunction = getAuthClientFunction(props.chatConfig);
271
+ if (authClientFunction) {
272
+ // set auth token to chat sdk before start chat
273
+ const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
274
+ if (!authSuccess) {
275
+ return false;
276
+ }
277
+ return true;
278
+ }
279
+ }
280
+ return true;
281
+ };
282
+
283
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
284
+ const checkIfConversationStillValid = async (chatSDK, props, requestId) => {
285
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
286
+ let conversationDetails = undefined;
287
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
288
+ if (!authSucceed) {
289
+ return false;
290
+ }
291
+
292
+ //Preserve old requestId
293
+ const oldRequestId = chatSDK.requestId;
294
+ try {
295
+ chatSDK.requestId = requestId;
296
+ conversationDetails = await chatSDK.getConversationDetails();
297
+ if (Object.keys(conversationDetails).length === 0) {
298
+ chatSDK.requestId = oldRequestId;
299
+ return false;
300
+ }
301
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
302
+ chatSDK.requestId = oldRequestId;
303
+ return false;
304
+ }
305
+ return true;
306
+ } catch (erorr) {
307
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
308
+ Event: TelemetryEvent.GetConversationDetailsException,
309
+ ExceptionDetails: {
310
+ exception: `Conversation is not valid: ${erorr}`
311
+ }
312
+ });
313
+ chatSDK.requestId = oldRequestId;
314
+ return false;
315
+ }
316
+ };
317
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any