@microsoft/omnichannel-chat-widget 0.1.0-main.99b5123 → 0.1.0-main.99bac9c

package/lib/cjs/common/storage/default/defaultCacheManager.js

@@ -0,0 +1,34 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.registerBroadcastServiceForLocalStorage = exports.defaultCacheManager = void 0;
+
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+
+var _utils = require("../../utils");
+
+var _defaultClientDataStoreProvider = require("./defaultClientDataStoreProvider");
+
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+class defaultCacheManager {}
+
+exports.defaultCacheManager = defaultCacheManager;
+
+_defineProperty(defaultCacheManager, "InternalCache", {});
+
+const registerBroadcastServiceForLocalStorage = (orgid, widgetId, widgetInstanceId) => {
+  const widgetCacheId = (0, _utils.getWidgetCacheId)(orgid, widgetId, widgetInstanceId);
+
+  _omnichannelChatComponents.BroadcastService.getMessageByEventName(widgetCacheId).subscribe(msg => {
+    try {
+      (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)().setData(widgetCacheId, JSON.stringify(msg.payload), "localStorage");
+    } catch (error) {
+      console.error("Error in setting data to localstorage", error);
+    }
+  });
+};
+
+exports.registerBroadcastServiceForLocalStorage = registerBroadcastServiceForLocalStorage;

package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js

@@ -0,0 +1,114 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.defaultClientDataStoreProvider = void 0;
+
+var _defaultInMemoryDataStore = require("./defaultInMemoryDataStore");
+
+var _TelemetryHelper = require("../../telemetry/TelemetryHelper");
+
+var _TelemetryConstants = require("../../telemetry/TelemetryConstants");
+
+const defaultClientDataStoreProvider = () => {
+  const isCookieAllowed = () => {
+    try {
+      localStorage;
+      sessionStorage;
+      return true;
+    } catch (error) {
+      console.error("Third party cookie blocked");
+      return false;
+    }
+  };
+
+  const TtlInMs = 15 * 60 * 1000; // 15 mins
+
+  const dataStoreProvider = {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    setData: (key, data, type) => {
+      if (isCookieAllowed()) {
+        try {
+          if (key) {
+            const now = new Date();
+            const item = {
+              data: data,
+              expiry: now.getTime() + TtlInMs
+            };
+            const strItem = JSON.stringify(item);
+
+            if (type === "localStorage") {
+              localStorage.setItem(key, strItem);
+            } else {
+              sessionStorage.setItem(key, strItem);
+            }
+          }
+        } catch (error) {
+          _TelemetryHelper.TelemetryHelper.logConfigDataEvent(_TelemetryConstants.LogLevel.ERROR, {
+            Event: _TelemetryConstants.TelemetryEvent.ClientDataStoreProviderFailed,
+            ExceptionDetails: error,
+            Description: "Unable to store data in localStorage."
+          });
+        }
+      } else {
+        const dataToCache = {
+          key: key,
+          data: data,
+          type: type
+        };
+        parent.postMessage(dataToCache, "*");
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    getData: (key, type) => {
+      if (isCookieAllowed()) {
+        let item;
+
+        if (type === "localStorage") {
+          item = localStorage.getItem(key);
+        } else {
+          item = sessionStorage.getItem(key);
+        } //Return item if not expired
+
+
+        let itemInJson = undefined;
+
+        if (item !== null) {
+          itemInJson = JSON.parse(item);
+          const now = new Date(); // compare the expiry time of the item with the current time
+
+          if (now.getTime() > itemInJson.expiry) {
+            // If the item is expired, delete the item from storage
+            // and return null
+            localStorage.removeItem(key);
+            return null;
+          }
+
+          return itemInJson.data;
+        }
+      } else {
+        // get data from in memory db when cookie is disabled
+        return (0, _defaultInMemoryDataStore.inMemoryDataStore)().getData(key);
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    removeData: (key, type) => {
+      if (isCookieAllowed()) {
+        if (key) {
+          if (type === "localStorage") {
+            return localStorage.removeItem(key);
+          } else {
+            return sessionStorage.removeItem(key);
+          }
+        }
+      } else {
+        // get data from in memory db when cookie is disabled
+        return (0, _defaultInMemoryDataStore.inMemoryDataStore)().removeData(key);
+      }
+    }
+  };
+  return dataStoreProvider;
+};
+
+exports.defaultClientDataStoreProvider = defaultClientDataStoreProvider;

package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js

@@ -0,0 +1,86 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.inMemoryDataStore = exports.defaultInitializeInMemoryDataStore = void 0;
+
+var _TelemetryConstants = require("../../telemetry/TelemetryConstants");
+
+var _TelemetryHelper = require("../../telemetry/TelemetryHelper");
+
+var _defaultCacheManager = require("./defaultCacheManager");
+
+const defaultInitializeInMemoryDataStore = widgetId => {
+  try {
+    localStorage;
+  } catch (error) {
+    // Register below events when localStorage is not accessible
+    // Listening to event raised from client browser
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    window.addEventListener("message", function (e) {
+      try {
+        if (e.data.key) {
+          const browserData = e.data;
+
+          if (_defaultCacheManager.defaultCacheManager.InternalCache[browserData.key]) {
+            delete _defaultCacheManager.defaultCacheManager.InternalCache[browserData.key];
+          }
+
+          _defaultCacheManager.defaultCacheManager.InternalCache[browserData.key] = browserData.data;
+        }
+      } catch (error) {
+        _TelemetryHelper.TelemetryHelper.logConfigDataEvent(_TelemetryConstants.LogLevel.ERROR, {
+          Event: _TelemetryConstants.TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to register default in-memory cache."
+        });
+      }
+    }); // send cache initialize message to client
+
+    if (_defaultCacheManager.defaultCacheManager.InternalCache === undefined || {}) {
+      parent.postMessage({
+        data: "cacheinitialize",
+        widgetId: widgetId
+      }, "*");
+    }
+  }
+};
+
+exports.defaultInitializeInMemoryDataStore = defaultInitializeInMemoryDataStore;
+
+const inMemoryDataStore = () => {
+  const dataStoreProvider = {
+    getData: key => {
+      if (_defaultCacheManager.defaultCacheManager.InternalCache && _defaultCacheManager.defaultCacheManager.InternalCache[key]) {
+        return _defaultCacheManager.defaultCacheManager.InternalCache[key];
+      }
+    },
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    setData: (key, data) => {
+      try {
+        _defaultCacheManager.defaultCacheManager.InternalCache[key] = data;
+      } catch (error) {
+        _TelemetryHelper.TelemetryHelper.logConfigDataEvent(_TelemetryConstants.LogLevel.ERROR, {
+          Event: _TelemetryConstants.TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to set data in default in-memory cache."
+        });
+      }
+    },
+    removeData: key => {
+      try {
+        _defaultCacheManager.defaultCacheManager.InternalCache[key] = {};
+      } catch (error) {
+        _TelemetryHelper.TelemetryHelper.logConfigDataEvent(_TelemetryConstants.LogLevel.ERROR, {
+          Event: _TelemetryConstants.TelemetryEvent.InMemoryDataStoreFailed,
+          ExceptionDetails: error,
+          Description: "Unable to remove data from default in-memory cache."
+        });
+      }
+    }
+  };
+  return dataStoreProvider;
+};
+
+exports.inMemoryDataStore = inMemoryDataStore;

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -101,6 +101,8 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["PostChatContextCallSucceed"] = "PostChatContextCallSucceed";
   TelemetryEvent["PostChatContextCallFailed"] = "PostChatContextCallFailed";
   TelemetryEvent["ParseAdaptiveCardFailed"] = "ParseAdaptiveCardFailed";
+  TelemetryEvent["ClientDataStoreProviderFailed"] = "ClientDataStoreProviderFailed";
+  TelemetryEvent["InMemoryDataStoreFailed"] = "InMemoryDataStoreFailed";
   TelemetryEvent["WebChatLoaded"] = "WebChatLoaded";
   TelemetryEvent["LCWChatButtonClicked"] = "LCWChatButtonClicked";
   TelemetryEvent["LCWChatButtonShow"] = "LCWChatButtonShow";
@@ -171,12 +173,18 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["MessageSent"] = "MessageSent";
   TelemetryEvent["MessageReceived"] = "MessageReceived";
   TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
+  TelemetryEvent["NetworkDisconnected"] = "NetworkDisconnected";
+  TelemetryEvent["NetworkReconnected"] = "NetworkReconnected";
 })(TelemetryEvent || (exports.TelemetryEvent = TelemetryEvent = {}));
 
 class TelemetryConstants {
   static map(eventTypeOrScenarioType) {
     switch (eventTypeOrScenarioType) {
       case TelemetryEvent.ParseAdaptiveCardFailed:
+      case TelemetryEvent.ReceivedNullOrEmptyToken:
+      case TelemetryEvent.GetAuthTokenCalled:
+      case TelemetryEvent.SuppressBotMagicCodeSucceeded:
+      case TelemetryEvent.SuppressBotMagicCodeFailed:
         return ScenarioType.CONFIG_VALIDATION;
 
       case TelemetryEvent.WebChatLoaded:
@@ -217,6 +225,10 @@ class TelemetryConstants {
       case TelemetryEvent.MessageReceived:
       case TelemetryEvent.CustomContextReceived:
       case TelemetryEvent.BrowserUnloadEventStarted:
+      case TelemetryEvent.NetworkDisconnected:
+      case TelemetryEvent.NetworkReconnected:
+      case TelemetryEvent.AudioToggleButtonClicked:
+      case TelemetryEvent.EmailTranscriptCancelButtonClicked:
         return ScenarioType.ACTIONS;
 
       case TelemetryEvent.StartChatSDKCall:
@@ -233,6 +245,7 @@ class TelemetryConstants {
       case TelemetryEvent.EndChatSDKCallFailed:
       case TelemetryEvent.PostChatContextCallFailed:
       case TelemetryEvent.PostChatContextCallSucceed:
+      case TelemetryEvent.GetConversationDetailsException:
         return ScenarioType.SDK;
 
       case TelemetryEvent.VideoCallAcceptButtonClick:

package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js

@@ -7,9 +7,7 @@ exports.ariaTelemetryLogger = void 0;
 
 var _utils = require("../../utils");
 
-var _AWTEventProperties = _interopRequireDefault(require("@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTEventProperties"));
-
-var _AWTLogManager = _interopRequireDefault(require("@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTLogManager"));
+var _AriaSDK = require("@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AriaSDK");
 
 var _Enums = require("@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums");
 
@@ -17,8 +15,6 @@ var _Constants = require("../../Constants");
 
 var _TelemetryManager = require("../TelemetryManager");
 
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
-
 const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUriForTelemetry, ariaTelemetryApplicationName) => {
   let _logger;
 
@@ -48,10 +44,10 @@ const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUr
       }
 
       try {
-        _logger = _AWTLogManager.default.initialize(ariaTelemetryKey, configuration);
+        _logger = _AriaSDK.AWTLogManager.initialize(ariaTelemetryKey, configuration);
 
         if (_logger === undefined) {
-          _logger = _AWTLogManager.default.getLogger(ariaTelemetryKey);
+          _logger = _AriaSDK.AWTLogManager.getLogger(ariaTelemetryKey);
         }
       } catch (error) {
         console.log(error);
@@ -64,18 +60,35 @@ const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUr
   const ariaLogger = {
     log: (logLevel, telemetryInput) => {
       try {
-        let property;
-        const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.telemetryInfo;
-        const eventProperties = new _AWTEventProperties.default();
-        eventProperties.setName(telemetryInput.scenarioType);
+        var _telemetryInput$telem;
 
-        if (telemetryInfo) {
-          for (const key of Object.keys(telemetryInfo)) {
-            property = typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key];
-            eventProperties.setProperty(key, property);
-          }
+        const telemetryInfo = telemetryInput === null || telemetryInput === void 0 ? void 0 : (_telemetryInput$telem = telemetryInput.telemetryInfo) === null || _telemetryInput$telem === void 0 ? void 0 : _telemetryInput$telem.telemetryInfo; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-          eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, _Constants.Constants.LiveChatWidget, _Enums.AWTPiiKind.GenericData);
+        const eventProperties = {
+          name: telemetryInput.scenarioType,
+          properties: {}
+        };
+
+        if (telemetryInfo) {
+          // eslint-disable-next-line @typescript-eslint/no-unused-vars
+          Object.keys(telemetryInfo).forEach((key, index) => {
+            if (!(0, _utils.isNullOrUndefined)(telemetryInfo[key]) && !(0, _utils.isNullOrEmptyString)(telemetryInfo[key])) {
+              const property = {
+                value: typeof telemetryInfo[key] === "object" ? JSON.stringify(telemetryInfo[key]) : telemetryInfo[key],
+                type: typeof telemetryInfo[key] === "number" ? _Enums.AWTPropertyType.Double : _Enums.AWTPropertyType.String,
+                pii: _Enums.AWTPiiKind.NotSet,
+                cc: _Enums.AWTCustomerContentKind.NotSet
+              };
+              eventProperties.properties[key] = property;
+            }
+          });
+          const nameProperty = {
+            value: _Constants.Constants.LiveChatWidget,
+            type: _Enums.AWTPropertyType.String,
+            pii: _Enums.AWTPiiKind.GenericData,
+            cc: _Enums.AWTCustomerContentKind.NotSet
+          };
+          eventProperties.properties[ariaTelemetryApplicationName] = nameProperty;
         }
 
         logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
@@ -84,7 +97,7 @@ const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUr
       }
     },
     dispose: () => {
-      _AWTLogManager.default.flush(function () {
+      _AriaSDK.AWTLogManager.flush(function () {
         console.log("Aria logger disposed");
       });
     }

package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js

@@ -81,12 +81,12 @@ const ConfirmationPaneStateful = props => {
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOW_CONFIRMATION,
         payload: false
       });
-      const previousFocused = state.appStates.previousElementOnFocusBeforeModalOpen;
+      const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
 
-      if (previousFocused) {
-        (0, _utils.setFocusOnElement)(previousFocused);
+      if (previousFocusedElementId) {
+        (0, _utils.setFocusOnElement)("#" + previousFocusedElementId);
         dispatch({
-          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
           payload: null
         });
       } else {

package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -50,16 +50,16 @@ const EmailTranscriptPaneStateful = props => {
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
       payload: false
     });
-    const previousFocused = state.appStates.previousElementOnFocusBeforeModalOpen;
+    const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
 
-    if (previousFocused) {
-      (0, _utils.setFocusOnElement)(previousFocused);
+    if (previousFocusedElementId) {
+      (0, _utils.setFocusOnElement)("#" + previousFocusedElementId);
     } else {
       (0, _utils.setFocusOnSendBox)();
     }
 
     dispatch({
-      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
       payload: null
     });
     (0, _utils.setTabIndices)(elements, initialTabIndexMap, true);

package/lib/cjs/components/footerstateful/FooterStateful.js

@@ -79,13 +79,12 @@ const FooterStateful = props => {
         Description: "Email Transcript button clicked."
       });
 
-      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? "oc-lcw-footer-emailtranscript-button";
-      const emailTranscriptButton = document.getElementById(emailTranscriptButtonId);
+      const emailTranscriptButtonId = (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP = footerProps.controlProps) === null || _footerProps$controlP === void 0 ? void 0 : (_footerProps$controlP2 = _footerProps$controlP.emailTranscriptButtonProps) === null || _footerProps$controlP2 === void 0 ? void 0 : _footerProps$controlP2.id) ?? `${controlProps.id}-emailtranscript-button`;
 
-      if (emailTranscriptButton) {
+      if (emailTranscriptButtonId) {
         dispatch({
-          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-          payload: emailTranscriptButton
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: emailTranscriptButtonId
         });
       }
 
@@ -110,14 +109,7 @@ const FooterStateful = props => {
       isAudioMuted: state.appStates.isAudioMuted
     }
   };
-  const footerId = (controlProps === null || controlProps === void 0 ? void 0 : controlProps.id) ?? "oc-lcw-footer";
-  const footer = document.getElementById(footerId);
-
-  if (footer) {
-    footer.style.display = hideFooterDisplay ? "none" : "";
-  }
-
-  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.Footer, {
+  return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, !hideFooterDisplay && /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps

package/lib/cjs/components/headerstateful/HeaderStateful.js

@@ -59,6 +59,8 @@ const HeaderStateful = props => {
       });
     },
     onCloseClick: async () => {
+      var _props$headerProps, _props$headerProps$co, _props$headerProps$co2;
+
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.HeaderCloseButtonClicked,
         Description: "Header Close button clicked."
@@ -76,10 +78,14 @@ const HeaderStateful = props => {
         await endChat(adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTabs);
       }
 
-      dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT,
-        payload: document.getElementById(`${controlProps.id}-closebutton`)
-      });
+      const closeButtonId = ((_props$headerProps = props.headerProps) === null || _props$headerProps === void 0 ? void 0 : (_props$headerProps$co = _props$headerProps.controlProps) === null || _props$headerProps$co === void 0 ? void 0 : (_props$headerProps$co2 = _props$headerProps$co.closeButtonProps) === null || _props$headerProps$co2 === void 0 ? void 0 : _props$headerProps$co2.id) ?? `${controlProps.id}-close-button`;
+
+      if (closeButtonId) {
+        dispatch({
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
+          payload: closeButtonId
+        });
+      }
     },
     ...(headerProps === null || headerProps === void 0 ? void 0 : headerProps.controlProps),
     hideTitle: state.appStates.conversationState === _ConversationState.ConversationState.Loading || state.appStates.conversationState === _ConversationState.ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),

package/lib/cjs/components/livechatwidget/common/authHelper.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.removeAuthTokenProvider = exports.handleAuthentication = void 0;
+exports.removeAuthTokenProvider = exports.handleAuthentication = exports.getAuthClientFunction = void 0;
 
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 
@@ -11,8 +11,7 @@ var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 
 var _utils = require("../../../common/utils");
 
-// eslint-disable-next-line @typescript-eslint/no-explicit-any
-const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
+const getAuthClientFunction = chatConfig => {
   let authClientFunction = undefined;
 
   if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
@@ -21,6 +20,15 @@ const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
     authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
   }
 
+  return authClientFunction;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.getAuthClientFunction = getAuthClientFunction;
+
+const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
+  const authClientFunction = getAuthClientFunction(chatConfig);
+
   if (getAuthToken && authClientFunction) {
     _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.GetAuthTokenCalled
@@ -33,12 +41,17 @@ const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
       chatSDK.setAuthTokenProvider(async () => {
         return token;
       });
+      return true;
     } else {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
         Event: _TelemetryConstants.TelemetryEvent.ReceivedNullOrEmptyToken
       });
+
+      return false;
     }
   }
+
+  return false;
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 

package/lib/cjs/components/livechatwidget/common/createFooter.js

@@ -16,26 +16,17 @@ var _componentController = require("../../../controller/componentController");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 
 const createFooter = (props, state) => {
-  var _props$footerProps, _props$controlProps, _props$componentOverr, _props$componentOverr2;
-
-  const footerPropsHidden = { ...props.footerProps,
-    controlProps: { ...((_props$footerProps = props.footerProps) === null || _props$footerProps === void 0 ? void 0 : _props$footerProps.controlProps),
-      hideDownloadTranscriptButton: true,
-      hideEmailTranscriptButton: true,
-      hideAudioNotificationButton: true
-    }
-  };
-  const footer = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && (0, _componentController.shouldShowFooter)(state) ? (0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/_react.default.createElement(_FooterStateful.default, {
+  var _props$controlProps, _props$componentOverr;
+
+  const hideFooterDisplay = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && (0, _componentController.shouldShowFooter)(state) ? false : true;
+
+  const footer = (0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/_react.default.createElement(_FooterStateful.default, {
     footerProps: props.footerProps,
     downloadTranscriptProps: props.downloadTranscriptProps,
     audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: false
-  }) : (0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.footer) || /*#__PURE__*/_react.default.createElement(_FooterStateful.default, {
-    footerProps: footerPropsHidden,
-    downloadTranscriptProps: props.downloadTranscriptProps,
-    audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: true
+    hideFooterDisplay: hideFooterDisplay
   });
+
   return footer;
 };
 

package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js

@@ -13,6 +13,10 @@ var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcont
 
 var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+
 const isInternetConnected = async () => {
   try {
     const response = await fetch(_Constants.Constants.internetConnectionTestUrl);
@@ -28,8 +32,16 @@ const createInternetConnectionChangeHandler = async () => {
     const connected = await isInternetConnected();
 
     if (!connected) {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.WARN, {
+        Event: _TelemetryConstants.TelemetryEvent.NetworkDisconnected
+      });
+
       _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.InternetConnection, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION);
     } else {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.WARN, {
+        Event: _TelemetryConstants.TelemetryEvent.NetworkReconnected
+      });
+
       _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.InternetConnection, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
     }
   }; // Checking connection status on online & offline events due to possible false positives

package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -891,7 +891,7 @@ const dummyDefaultProps = {
         className: undefined
       },
       closeButtonProps: {
-        id: "oc-lcw-header-minimize-button",
+        id: "oc-lcw-header-close-button",
         type: "icon",
         iconName: "ChromeClose",
         ariaLabel: "Close",
@@ -1207,7 +1207,17 @@ const dummyDefaultProps = {
       hideSubtitle: false,
       subtitleText: "Live chat support!",
       hideCloseButton: false,
-      closeButtonAriaLabel: "Close Button",
+      closeButtonProps: {
+        id: "oc-lcw-proactivechat-closebutton",
+        type: "icon",
+        iconName: "ChromeClose",
+        ariaLabel: "Close",
+        imageIconProps: undefined,
+        text: "Close",
+        onClick: undefined,
+        className: undefined,
+        hideButtonTitle: true
+      },
       isBodyContainerHorizantal: false,
       hideBodyTitle: false,
       bodyTitleText: "Hi! Have any questions? I am here to help.",
@@ -1676,6 +1686,9 @@ const dummyDefaultProps = {
       },
       attachmentSizeStyles: {
         display: "none"
+      },
+      receivedMessageAnchorStyles: {
+        color: "white"
       }
     },
     localizedTexts: {

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -121,6 +121,17 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
   try {
     var _newAdapter$activity$, _TelemetryTimers$Widg;
 
+    const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
+
+    if (getAuthToken && authClientFunction) {
+      // set auth token to chat sdk before start chat
+      const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
+
+      if (!authSuccess) {
+        return;
+      }
+    }
+
     let isStartChatSuccessful = false; //Check if chat retrieved from cache
 
     if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
@@ -145,9 +156,7 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
 
 
       setCustomContextParams(chatSDK);
-      optionalParams = Object.assign({}, params, optionalParams); // set auth token to chat sdk before start chat
-
-      await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
+      optionalParams = Object.assign({}, params, optionalParams);
       await chatSDK.startChat(optionalParams);
       isStartChatSuccessful = true;
     } catch (error) {