@microsoft/omnichannel-chat-widget 0.1.0-main.8e79cb8 → 0.1.0-main.a72fbb6

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js

@@ -0,0 +1,14 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.BotMagicCodeStore = void 0;
+
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+class BotMagicCodeStore {}
+
+exports.BotMagicCodeStore = BotMagicCodeStore;
+
+_defineProperty(BotMagicCodeStore, "botOAuthSignInId", "");

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -75,6 +75,16 @@ const handleSystemMessage = (next, args, card, systemMessageStyleProps) => {
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
+const isTagIncluded = (card, tag) => {
+  return isDataTagsPresent(card) && card.activity.channelData.tags.includes(tag);
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const isDataTagsPresent = card => {
+  return card && card.activity && card.activity.channelData && card.activity.channelData.tags && card.activity.channelData.tags.length > 0;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
 const createActivityMiddleware = (systemMessageStyleProps, userMessageStyleProps) => () => next => function () {
   for (var _len = arguments.length, args = new Array(_len), _key = 0; _key < _len; _key++) {
     args[_key] = arguments[_key];
@@ -83,7 +93,7 @@ const createActivityMiddleware = (systemMessageStyleProps, userMessageStyleProps
   const [card] = args;
 
   if (card.activity) {
-    var _card$activity$from, _card$activity$channe4, _card$activity$channe5;
+    var _card$activity$from;
 
     if (((_card$activity$from = card.activity.from) === null || _card$activity$from === void 0 ? void 0 : _card$activity$from.role) === _DirectLineSenderRole.DirectLineSenderRole.Channel) {
       var _card$activity$channe3;
@@ -98,7 +108,11 @@ const createActivityMiddleware = (systemMessageStyleProps, userMessageStyleProps
       return () => false;
     }
 
-    if ((_card$activity$channe4 = card.activity.channelData) !== null && _card$activity$channe4 !== void 0 && (_card$activity$channe5 = _card$activity$channe4.tags) !== null && _card$activity$channe5 !== void 0 && _card$activity$channe5.includes(_Constants.Constants.systemMessageTag)) {
+    if (isTagIncluded(card, _Constants.Constants.hiddenTag)) {
+      return () => false;
+    }
+
+    if (isTagIncluded(card, _Constants.Constants.systemMessageTag)) {
       return handleSystemMessage(next, args, card, systemMessageStyleProps);
     } else if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
       if (!card.activity.channelData.isHtmlEncoded && card.activity.channelId === _Constants.Constants.webchatChannelId) {

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js

@@ -0,0 +1,52 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.createCardActionMiddleware = void 0;
+
+var _BotMagicCodeStore = require("../../BotMagicCodeStore");
+
+var CardActionType;
+
+(function (CardActionType) {
+  CardActionType["OpenUrl"] = "openUrl";
+  CardActionType["SignIn"] = "signin";
+})(CardActionType || (CardActionType = {}));
+
+const validCardActionTypes = [CardActionType.OpenUrl, CardActionType.SignIn];
+const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
+
+const createCardActionMiddleware = botMagicCodeConfig => {
+  const cardActionMiddleware = () => next => function () {
+    for (var _len = arguments.length, args = new Array(_len), _key = 0; _key < _len; _key++) {
+      args[_key] = arguments[_key];
+    }
+
+    // eslint-disable-line @typescript-eslint/no-explicit-any
+    const [card] = args;
+
+    if (card.cardAction && validCardActionTypes.indexOf(card.cardAction.type) >= 0 && card.cardAction.value) {
+      // Override signin url only if fwdUrl is valid & feature is enabled
+      if ((botMagicCodeConfig === null || botMagicCodeConfig === void 0 ? void 0 : botMagicCodeConfig.disabled) === true && botMagicCodeConfig !== null && botMagicCodeConfig !== void 0 && botMagicCodeConfig.fwdUrl) {
+        const baseUrl = window.location.origin;
+        const result = botOauthUrlRegex.exec(card.cardAction.value);
+
+        if (result) {
+          _BotMagicCodeStore.BotMagicCodeStore.botOAuthSignInId = `${result[1]}`;
+        } // fwdUrl must be on the same domain as the chat widget
+
+
+        if (botMagicCodeConfig !== null && botMagicCodeConfig !== void 0 && botMagicCodeConfig.fwdUrl.startsWith(baseUrl)) {
+          card.cardAction.value += `&fwdUrl=${botMagicCodeConfig.fwdUrl}`;
+        }
+      }
+    }
+
+    return next(...args);
+  };
+
+  return cardActionMiddleware;
+};
+
+exports.createCardActionMiddleware = createCardActionMiddleware;

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js

@@ -0,0 +1,98 @@
+"use strict";
+
+require("@testing-library/jest-dom/extend-expect");
+
+var _cardActionMiddleware = require("./cardActionMiddleware");
+
+describe("cardActionMiddleware test", () => {
+  it("createCardActionMiddleware() with undefined botMagicCodeConfig should not change the sign in card url", () => {
+    const next = args => args; // eslint-disable-line @typescript-eslint/no-explicit-any
+
+
+    const signInUrl = "https://token.botframework.com/api/oauth/signin?signin=[signin]";
+    const args = {
+      cardAction: {
+        type: "signin",
+        value: signInUrl
+      }
+    };
+    const results = (0, _cardActionMiddleware.createCardActionMiddleware)(undefined)()(next)(args);
+    expect(signInUrl).toEqual(results.cardAction.value);
+  });
+  it("createCardActionMiddleware() with botMagicCode enabled should not change the sign in card url", () => {
+    const botMagicCodeConfig = {
+      disabled: false
+    };
+
+    const next = args => args; // eslint-disable-line @typescript-eslint/no-explicit-any
+
+
+    const signInUrl = "https://token.botframework.com/api/oauth/signin?signin=[signin]";
+    const args = {
+      cardAction: {
+        type: "signin",
+        value: signInUrl
+      }
+    };
+    const results = (0, _cardActionMiddleware.createCardActionMiddleware)(botMagicCodeConfig)()(next)(args);
+    expect(args.cardAction.value).toEqual(results.cardAction.value);
+  });
+  it("createCardActionMiddleware() with botMagicCode disabled & no fwdUrl should not change the sign in card url", () => {
+    const botMagicCodeConfig = {
+      disabled: true
+    };
+
+    const next = args => args; // eslint-disable-line @typescript-eslint/no-explicit-any
+
+
+    const signInUrl = "https://token.botframework.com/api/oauth/signin?signin=[signin]";
+    const args = {
+      cardAction: {
+        type: "signin",
+        value: signInUrl
+      }
+    };
+    const results = (0, _cardActionMiddleware.createCardActionMiddleware)(botMagicCodeConfig)()(next)(args);
+    expect(args.cardAction.value).toEqual(results.cardAction.value);
+  });
+  it("createCardActionMiddleware() with botMagicCode disabled & fwdUrl should append the fwdUrl in the sign in card url", () => {
+    const botMagicCodeConfig = {
+      disabled: true,
+      fwdUrl: "http://localhost/forwarder.html"
+    };
+
+    const next = args => args; // eslint-disable-line @typescript-eslint/no-explicit-any
+
+
+    const signInUrl = "https://token.botframework.com/api/oauth/signin?signin=[signin]";
+    const args = {
+      cardAction: {
+        type: "signin",
+        value: signInUrl
+      }
+    };
+    const results = (0, _cardActionMiddleware.createCardActionMiddleware)(botMagicCodeConfig)()(next)(args);
+    expect(signInUrl === results.cardAction.value).toBe(false);
+    expect(results.cardAction.value === `${signInUrl}&fwdUrl=${botMagicCodeConfig.fwdUrl}`).toBe(true);
+  });
+  it("createCardActionMiddleware() should not append fwdUrl if fwdUrl & sign in card url are not in the same domain", () => {
+    const botMagicCodeConfig = {
+      disabled: true,
+      fwdUrl: "https://localhost/forwarder.html"
+    };
+
+    const next = args => args; // eslint-disable-line @typescript-eslint/no-explicit-any
+
+
+    const signInUrl = "https://token.botframework.com/api/oauth/signin?signin=[signin]";
+    const args = {
+      cardAction: {
+        type: "signin",
+        value: signInUrl
+      }
+    };
+    const results = (0, _cardActionMiddleware.createCardActionMiddleware)(botMagicCodeConfig)()(next)(args);
+    expect(signInUrl === results.cardAction.value).toBe(true);
+    expect(results.cardAction.value === `${signInUrl}&fwdUrl=${botMagicCodeConfig.fwdUrl}`).toBe(false);
+  });
+});

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js

@@ -0,0 +1,117 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+
+var _WebChatActionType = require("../../enums/WebChatActionType");
+
+var _Constants = require("../../../../../common/Constants");
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
+const createMessageTimeStampMiddleware = _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    if (isApplicable(action)) {
+      return next(evaluateTagsAndOverrideTimeStamp(action));
+    }
+
+    return next(action);
+  };
+};
+
+const isApplicable = action => {
+  return action.type === _WebChatActionType.WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY && isPVAConversation(action) && isPayloadValid(action) && isValidChannel(action);
+};
+
+const isPayloadValid = action => {
+  var _action$payload;
+
+  return action === null || action === void 0 ? void 0 : (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : _action$payload.activity;
+};
+
+const isValidChannel = action => {
+  var _action$payload2, _action$payload2$acti;
+
+  return (action === null || action === void 0 ? void 0 : (_action$payload2 = action.payload) === null || _action$payload2 === void 0 ? void 0 : (_action$payload2$acti = _action$payload2.activity) === null || _action$payload2$acti === void 0 ? void 0 : _action$payload2$acti.channelId) === _Constants.Constants.acsChannel;
+};
+
+const isPVAConversation = action => {
+  return !isTagIncluded(action, _Constants.Constants.systemMessageTag) && !isTagIncluded(action, _Constants.Constants.publicMessageTag) && !isRoleUserOn(action);
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+const isTagIncluded = (action, tag) => {
+  return isDataTagsPresent(action) && action.payload.activity.channelData.tags.includes(tag);
+};
+
+const isRoleUserOn = action => {
+  var _action$payload3, _action$payload3$acti, _action$payload3$acti2;
+
+  return (action === null || action === void 0 ? void 0 : (_action$payload3 = action.payload) === null || _action$payload3 === void 0 ? void 0 : (_action$payload3$acti = _action$payload3.activity) === null || _action$payload3$acti === void 0 ? void 0 : (_action$payload3$acti2 = _action$payload3$acti.from) === null || _action$payload3$acti2 === void 0 ? void 0 : _action$payload3$acti2.role) === _Constants.Constants.userMessageTag;
+};
+
+const overrideTimeStamp = (timestampOriginal, timeStampNew) => {
+  return isTimestampValid(timeStampNew) ? timeStampNew : timestampOriginal;
+};
+
+const isTimestampValid = timeStamp => {
+  const regex = /(\d{4}-(0[1-9]|1[0-2])-(0[1-9]|[12]\d|3[01])(T)(\d{2})(:{1})(\d{2})(:{1})(\d{2})(.\d+)([Z]{1}))/;
+  return regex.test(timeStamp);
+};
+
+const isDataTagsPresent = action => {
+  var _action$payload4, _action$payload4$acti, _action$payload4$acti2;
+
+  return (action === null || action === void 0 ? void 0 : (_action$payload4 = action.payload) === null || _action$payload4 === void 0 ? void 0 : (_action$payload4$acti = _action$payload4.activity) === null || _action$payload4$acti === void 0 ? void 0 : (_action$payload4$acti2 = _action$payload4$acti.channelData) === null || _action$payload4$acti2 === void 0 ? void 0 : _action$payload4$acti2.tags) && action.payload.activity.channelData.tags.length > 0;
+};
+
+const evaluateTagsAndOverrideTimeStamp = action => {
+  const tagValue = tagLookup(action, _Constants.Constants.prefixTimestampTag);
+
+  if (tagValue) {
+    const newTimestamp = extractTimeStamp(tagValue);
+    action.payload.activity.timestamp = overrideTimeStamp(action.payload.activity.timestamp, newTimestamp);
+  }
+
+  return action;
+};
+
+const extractTimeStamp = timeStamp => {
+  if (timeStamp && timeStamp.length > 0) {
+    const ts = timeStamp.split(_Constants.Constants.prefixTimestampTag);
+
+    if (ts && ts.length > 1) {
+      return ts[1];
+    }
+  }
+
+  return timeStamp;
+};
+
+const tagLookup = (action, tag) => {
+  if (!isDataTagsPresent(action)) {
+    return null;
+  }
+
+  const tags = action.payload.activity.channelData.tags;
+  let value;
+
+  if (tags && tags.length > 0) {
+    for (let i = 0; i < tags.length; i++) {
+      value = tags[i];
+
+      if (value && value.indexOf(tag) > -1) {
+        return value;
+      }
+    }
+  }
+
+  return null;
+};
+
+var _default = createMessageTimeStampMiddleware;
+exports.default = _default;

package/lib/cjs/contexts/common/ConversationState.js

@@ -15,6 +15,7 @@ exports.ConversationState = ConversationState;
   ConversationState[ConversationState["ProactiveChat"] = 4] = "ProactiveChat";
   ConversationState[ConversationState["Active"] = 5] = "Active";
   ConversationState[ConversationState["InActive"] = 6] = "InActive";
-  ConversationState[ConversationState["Postchat"] = 7] = "Postchat";
-  ConversationState[ConversationState["Closed"] = 8] = "Closed";
+  ConversationState[ConversationState["PostchatLoading"] = 7] = "PostchatLoading";
+  ConversationState[ConversationState["Postchat"] = 8] = "Postchat";
+  ConversationState[ConversationState["Closed"] = 9] = "Closed";
 })(ConversationState || (exports.ConversationState = ConversationState = {}));

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -39,4 +39,6 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT"] = 28] = "SET_CONVERSATION_ENDED_BY_AGENT";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 29] = "SET_WIDGET_STATE";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 30] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 31] = "SET_BOT_OAUTH_SIGNIN_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 32] = "SET_WIDGET_SIZE";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -28,14 +28,14 @@ const getLiveChatWidgetContextInitialState = props => {
       telemetryInternalData: {},
       globalDir: "ltr",
       liveChatContext: undefined,
-      customContext: undefined
+      customContext: undefined,
+      widgetSize: undefined
     },
     appStates: {
       conversationState: _ConversationState.ConversationState.Closed,
       isMinimized: false,
       previousElementOnFocusBeforeModalOpen: null,
       outsideOperatingHours: false,
-      shouldShowPostChat: false,
       preChatResponseEmail: "",
       isAudioMuted: null,
       newMessage: false,

package/lib/cjs/contexts/createReducer.js

@@ -235,6 +235,14 @@ const createReducer = () => {
           }
         };
 
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_SIZE:
+        return { ...state,
+          domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            widgetSize: action.payload
+          }
+        };
+
       default:
         return state;
     }

package/lib/cjs/controller/componentController.js

@@ -8,7 +8,7 @@ exports.shouldShowWebChatContainer = exports.shouldShowReconnectChatPane = expor
 var _ConversationState = require("../contexts/common/ConversationState");
 
 const shouldShowChatButton = state => {
-  return state.appStates.isMinimized || state.appStates.conversationState === _ConversationState.ConversationState.Closed;
+  return (state.appStates.isMinimized || state.appStates.conversationState === _ConversationState.ConversationState.Closed) && state.appStates.skipChatButtonRendering == false; // Do not show chat button in case of popout
 };
 
 exports.shouldShowChatButton = shouldShowChatButton;
@@ -44,7 +44,7 @@ const shouldShowWebChatContainer = state => {
 exports.shouldShowWebChatContainer = shouldShowWebChatContainer;
 
 const shouldShowLoadingPane = state => {
-  return !state.appStates.isMinimized && !state.appStates.shouldShowPostChat && state.appStates.conversationState === _ConversationState.ConversationState.Loading;
+  return !state.appStates.isMinimized && state.appStates.conversationState === _ConversationState.ConversationState.Loading;
 };
 
 exports.shouldShowLoadingPane = shouldShowLoadingPane;
@@ -56,7 +56,7 @@ const shouldShowReconnectChatPane = state => {
 exports.shouldShowReconnectChatPane = shouldShowReconnectChatPane;
 
 const shouldShowPostChatLoadingPane = state => {
-  return !state.appStates.isMinimized && state.appStates.shouldShowPostChat && state.appStates.conversationState === _ConversationState.ConversationState.Loading;
+  return !state.appStates.isMinimized && state.appStates.conversationState === _ConversationState.ConversationState.PostchatLoading;
 };
 
 exports.shouldShowPostChatLoadingPane = shouldShowPostChatLoadingPane;

package/lib/esm/common/Constants.js

@@ -4,6 +4,10 @@ function _defineProperty(obj, key, value) { if (key in obj) { Object.definePrope
 
 export class Constants {}
 
+_defineProperty(Constants, "magicCodeBroadcastChannel", "MagicCodeChannel");
+
+_defineProperty(Constants, "magicCodeResponseBroadcastChannel", "MagicCodeResponseChannel");
+
 _defineProperty(Constants, "systemMessageTag", "system");
 
 _defineProperty(Constants, "userMessageTag", "user");
@@ -70,6 +74,14 @@ _defineProperty(Constants, "averageWaitTimeMessageTag", "averagewaittime");
 
 _defineProperty(Constants, "message", "message");
 
+_defineProperty(Constants, "hiddenTag", "Hidden");
+
+_defineProperty(Constants, "prefixTimestampTag", "ServerMessageTimestamp_");
+
+_defineProperty(Constants, "acsChannel", "ACS_CHANNEL");
+
+_defineProperty(Constants, "publicMessageTag", "public");
+
 _defineProperty(Constants, "supportedAdaptiveCardContentTypes", ["application/vnd.microsoft.card.adaptive", "application/vnd.microsoft.card.audio", "application/vnd.microsoft.card.hero", "application/vnd.microsoft.card.receipt", "application/vnd.microsoft.card.thumbnail", "application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"]);
 
 _defineProperty(Constants, "maxUploadFileSize", "500000");
@@ -146,6 +158,8 @@ _defineProperty(Constants, "internetConnectionTestUrlText", "Omnichannel Connect
 
 _defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChanged");
 
+_defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
+
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
 

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -26,19 +26,29 @@ export let BroadcastEvent; // Events being logged
 
 (function (BroadcastEvent) {
   BroadcastEvent["LoadPostChatSurvey"] = "LoadPostChatSurvey";
-  BroadcastEvent["EndChat"] = "ChatEnded";
+  BroadcastEvent["ChatEnded"] = "ChatEnded";
   BroadcastEvent["NewMessageNotification"] = "NewMessageNotification";
   BroadcastEvent["UnreadMessageCount"] = "UnreadMessageCount";
+  BroadcastEvent["StartProactiveChat"] = "StartProactiveChat";
   BroadcastEvent["ProactiveChatStartChat"] = "ProactiveChatStartChat";
   BroadcastEvent["ProactiveChatStartPopoutChat"] = "ProactiveChatStartPopoutChat";
+  BroadcastEvent["ProactiveChatIsInPopoutMode"] = "ProactiveChatIsInPopoutMode";
+  BroadcastEvent["ResetProactiveChatParams"] = "ResetProactiveChatParams";
   BroadcastEvent["InvalidAdaptiveCardFormat"] = "InvalidAdaptiveCardFormat";
   BroadcastEvent["NewMessageSent"] = "NewMessageSent";
   BroadcastEvent["NewMessageReceived"] = "NewMessageReceived";
   BroadcastEvent["RedirectPageRequest"] = "RedirectPageRequest";
+  BroadcastEvent["StartChat"] = "StartChat";
   BroadcastEvent["StartChatSkippingChatButtonRendering"] = "StartChatSkippingChatButtonRendering";
   BroadcastEvent["StartUnauthenticatedReconnectChat"] = "StartUnauthenticatedReconnectChat";
+  BroadcastEvent["InitiateEndChat"] = "InitiateEndChat";
   BroadcastEvent["SetCustomContext"] = "SetCustomContext";
   BroadcastEvent["ChatRetrievedFromCache"] = "ChatRetrievedFromCache";
+  BroadcastEvent["MaximizeChat"] = "MaximizeChat";
+  BroadcastEvent["ChatInitiated"] = "ChatInitiated";
+  BroadcastEvent["CloseChat"] = "CloseChat";
+  BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
+  BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
 })(BroadcastEvent || (BroadcastEvent = {}));
 
 export let TelemetryEvent;
@@ -90,8 +100,9 @@ export let TelemetryEvent;
   TelemetryEvent["PrechatSubmitted"] = "PrechatSubmitted";
   TelemetryEvent["StartChatSDKCall"] = "StartChatCall";
   TelemetryEvent["StartChatEventRecevied"] = "StartChatEventReceived";
-  TelemetryEvent["EndChatSDKCall"] = "EndChatCall";
+  TelemetryEvent["EndChatSDKCall"] = "EndChatSDKCall";
   TelemetryEvent["EndChatEventReceived"] = "EndChatEventReceived";
+  TelemetryEvent["WindowClosed"] = "WindowClosed";
   TelemetryEvent["OnNewMessageFailed"] = "OnNewMessageFailed";
   TelemetryEvent["OnNewMessageAudioNotificationFailed"] = "OnNewMessageAudioNotificationFailed";
   TelemetryEvent["DownloadTranscriptResponseNullOrUndefined"] = "DownloadTranscriptResponseNullOrUndefined";
@@ -116,6 +127,10 @@ export let TelemetryEvent;
   TelemetryEvent["EmailTranscriptButtonClicked"] = "EmailTranscriptButtonClicked";
   TelemetryEvent["EmailTranscriptCancelButtonClicked"] = "EmailTranscriptCancelButtonClicked";
   TelemetryEvent["AudioToggleButtonClicked"] = "AudioToggleButtonClicked";
+  TelemetryEvent["SuppressBotMagicCodeSucceeded"] = "SuppressBotMagicCodeSucceeded";
+  TelemetryEvent["SuppressBotMagicCodeFailed"] = "SuppressBotMagicCodeFailed";
+  TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
+  TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
@@ -187,6 +202,7 @@ export class TelemetryConstants {
       case TelemetryEvent.MessageSent:
       case TelemetryEvent.MessageReceived:
       case TelemetryEvent.CustomContextReceived:
+      case TelemetryEvent.BrowserUnloadEventStarted:
         return ScenarioType.ACTIONS;
 
       case TelemetryEvent.StartChatSDKCall:

package/lib/esm/common/utils.js

@@ -1,4 +1,5 @@
 import { AriaTelemetryConstants, Constants, LocaleConstants } from "./Constants";
+import { DataStoreManager } from "./contextDataStore/DataStoreManager";
 import { KeyCodes } from "./KeyCodes";
 import { BroadcastEvent } from "./telemetry/TelemetryConstants";
 
@@ -293,5 +294,40 @@ export const getWidgetCacheId = (orgId, widgetId) => {
   return `${Constants.ChatWidgetStateChangedPrefix}_${orgId}_${widgetId}`;
 };
 export const getWidgetEndChatEventName = (orgId, widgetId) => {
-  return `${BroadcastEvent.EndChat}_${orgId}_${widgetId}`;
+  return `${BroadcastEvent.ChatEnded}_${orgId}_${widgetId}`;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+export const getStateFromCache = (orgId, widgetId) => {
+  // Getting updated state from cache
+  try {
+    if (DataStoreManager.clientDataStore) {
+      var _DataStoreManager$cli;
+
+      const widgetStateEventName = getWidgetCacheId(orgId, widgetId);
+      const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
+      const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
+      return persistedState;
+    } else {
+      return null;
+    }
+  } catch (error) {
+    console.log(error);
+    return null;
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+export const isUndefinedOrEmpty = object => {
+  if (object) {
+    if (Object.keys(object).length === 0) {
+      return true;
+    }
+
+    return false;
+  } else {
+    return true;
+  }
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+export const addDelayInMs = ms => {
+  return new Promise(resolve => setTimeout(resolve, ms));
 };

package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js

@@ -1,6 +1,6 @@
-import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
-import React, { useEffect, useState } from "react";
-import { ChatButton } from "@microsoft/omnichannel-chat-components";
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
+import React, { useEffect, useRef, useState } from "react";
+import { BroadcastService, ChatButton } from "@microsoft/omnichannel-chat-components";
 import { Constants } from "../../common/Constants";
 import { setFocusOnElement } from "../../common/utils";
 import { ConversationState } from "../../contexts/common/ConversationState";
@@ -10,7 +10,7 @@ import { TelemetryTimers } from "../../common/telemetry/TelemetryManager";
 import { defaultOutOfOfficeChatButtonStyleProps } from "./common/styleProps/defaultOutOfOfficeChatButtonStyleProps";
 import useChatContextStore from "../../hooks/useChatContextStore";
 export const ChatButtonStateful = props => {
-  var _state$domainStates$l, _state$domainStates$l2, _buttonProps$controlP;
+  var _state$domainStates$l, _state$domainStates$l2, _buttonProps$controlP, _props$buttonProps, _props$buttonProps$co, _props$buttonProps2, _props$buttonProps2$c, _props$buttonProps3, _props$buttonProps3$c;
 
   const [state, dispatch] = useChatContextStore();
   const {
@@ -20,6 +20,7 @@ export const ChatButtonStateful = props => {
   } = props; //Setting OutOfOperatingHours Flag
 
   const [outOfOperatingHours, setOutOfOperatingHours] = useState(((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.OutOfOperatingHours) === "True");
+  const proactiveChatInNewWindow = useRef(state.appStates.proactiveChatStates.proactiveChatInNewWindow);
   const outOfOfficeStyleProps = Object.assign({}, defaultOutOfOfficeChatButtonStyleProps, outOfOfficeButtonProps === null || outOfOfficeButtonProps === void 0 ? void 0 : outOfOfficeButtonProps.styleProps);
   const controlProps = {
     id: "oc-lcw-chat-button",
@@ -27,13 +28,18 @@ export const ChatButtonStateful = props => {
     titleText: "Let's Chat!",
     subtitleText: "We're online.",
     hideNotificationBubble: (buttonProps === null || buttonProps === void 0 ? void 0 : (_buttonProps$controlP = buttonProps.controlProps) === null || _buttonProps$controlP === void 0 ? void 0 : _buttonProps$controlP.hideNotificationBubble) === true || state.appStates.isMinimized === false,
-    unreadMessageCount: state.appStates.unreadMessageCount ? state.appStates.unreadMessageCount > Constants.maximumUnreadMessageCount ? Constants.maximumUnreadMessageCount.toString() + "+" : state.appStates.unreadMessageCount.toString() : "0",
+    unreadMessageCount: state.appStates.unreadMessageCount ? state.appStates.unreadMessageCount > Constants.maximumUnreadMessageCount ? (_props$buttonProps = props.buttonProps) === null || _props$buttonProps === void 0 ? void 0 : (_props$buttonProps$co = _props$buttonProps.controlProps) === null || _props$buttonProps$co === void 0 ? void 0 : _props$buttonProps$co.largeUnreadMessageString : state.appStates.unreadMessageCount.toString() : "0",
     onClick: async () => {
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.LCWChatButtonClicked
       });
 
-      if (state.appStates.isMinimized) {
+      if (proactiveChatInNewWindow.current) {
+        const proactiveChatIsInPopoutModeEvent = {
+          eventName: BroadcastEvent.ProactiveChatIsInPopoutMode
+        };
+        BroadcastService.postMessage(proactiveChatIsInPopoutModeEvent);
+      } else if (state.appStates.isMinimized) {
         dispatch({
           type: LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -42,6 +48,7 @@ export const ChatButtonStateful = props => {
         await startChat();
       }
     },
+    unreadMessageString: (_props$buttonProps2 = props.buttonProps) === null || _props$buttonProps2 === void 0 ? void 0 : (_props$buttonProps2$c = _props$buttonProps2.controlProps) === null || _props$buttonProps2$c === void 0 ? void 0 : _props$buttonProps2$c.unreadMessageString,
     ...(buttonProps === null || buttonProps === void 0 ? void 0 : buttonProps.controlProps)
   };
   const outOfOfficeControlProps = {
@@ -50,6 +57,10 @@ export const ChatButtonStateful = props => {
     titleText: "We're Offline",
     subtitleText: "No agents available",
     onClick: async () => {
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.LCWChatButtonClicked
+      });
+
       if (state.appStates.isMinimized) {
         dispatch({
           type: LiveChatWidgetActionType.SET_MINIMIZED,
@@ -62,6 +73,7 @@ export const ChatButtonStateful = props => {
         });
       }
     },
+    unreadMessageString: (_props$buttonProps3 = props.buttonProps) === null || _props$buttonProps3 === void 0 ? void 0 : (_props$buttonProps3$c = _props$buttonProps3.controlProps) === null || _props$buttonProps3$c === void 0 ? void 0 : _props$buttonProps3$c.unreadMessageString,
     ...(outOfOfficeButtonProps === null || outOfOfficeButtonProps === void 0 ? void 0 : outOfOfficeButtonProps.controlProps)
   };
   useEffect(() => {
@@ -83,6 +95,9 @@ export const ChatButtonStateful = props => {
       });
     }
   }, []);
+  useEffect(() => {
+    proactiveChatInNewWindow.current = state.appStates.proactiveChatStates.proactiveChatInNewWindow;
+  }, [state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
   return /*#__PURE__*/React.createElement(ChatButton, {
     componentOverrides: buttonProps === null || buttonProps === void 0 ? void 0 : buttonProps.componentOverrides,
     controlProps: outOfOperatingHours ? outOfOfficeControlProps : controlProps,

package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js

@@ -17,7 +17,6 @@ export const ConfirmationPaneStateful = props => {
   const {
     prepareEndChat
   } = props; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
   const [adapter] = useChatAdapterStore();
   const controlProps = {