@microsoft/omnichannel-chat-widget 0.1.0-main.8cded52 → 0.1.0-main.99a55ce

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (287) hide show
  1. package/lib/cjs/assets/Icons.js +4 -2
  2. package/lib/cjs/common/Constants.js +22 -171
  3. package/lib/cjs/common/KeyCodes.js +3 -4
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +28 -23
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -58
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  14. package/lib/cjs/common/utils.js +18 -105
  15. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  16. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  17. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  18. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -33
  19. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -37
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  22. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  23. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  26. package/lib/cjs/components/headerstateful/HeaderStateful.js +18 -31
  27. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  28. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +2 -13
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +116 -44
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +50 -35
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +16 -54
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +76 -137
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +162 -145
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +234 -252
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  56. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  57. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  60. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  64. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +9 -37
  65. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  66. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  67. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +29 -34
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  76. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  119. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  120. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  121. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  122. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  123. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -29
  124. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +10 -11
  125. package/lib/cjs/contexts/createReducer.js +154 -108
  126. package/lib/cjs/controller/componentController.js +2 -31
  127. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  128. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  129. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  130. package/lib/cjs/index.js +0 -5
  131. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  132. package/lib/esm/assets/Icons.js +2 -1
  133. package/lib/esm/common/Constants.js +19 -158
  134. package/lib/esm/common/KeyCodes.js +3 -3
  135. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  136. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  137. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  138. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  139. package/lib/esm/common/telemetry/TelemetryConstants.js +32 -20
  140. package/lib/esm/common/telemetry/TelemetryHelper.js +19 -46
  141. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  142. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  143. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  144. package/lib/esm/common/utils.js +18 -53
  145. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  146. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  147. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  148. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +11 -14
  149. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -16
  150. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  151. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  152. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  153. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  154. package/lib/esm/components/headerstateful/HeaderStateful.js +18 -16
  155. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  156. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  157. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  158. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  159. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  160. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  161. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  162. package/lib/esm/components/livechatwidget/common/createAdapter.js +4 -6
  163. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  164. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  165. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  166. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  167. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +118 -31
  168. package/lib/esm/components/livechatwidget/common/endChat.js +52 -20
  169. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  170. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  171. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  172. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +18 -19
  173. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +77 -119
  174. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  175. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  176. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  177. package/lib/esm/components/livechatwidget/common/startChat.js +161 -116
  178. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  179. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  180. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +236 -186
  181. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  182. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  183. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  184. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  185. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  186. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  187. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  188. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  189. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  190. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +11 -21
  191. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  192. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  193. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +27 -9
  194. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  195. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  196. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  197. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  198. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  199. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  200. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  201. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  202. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  245. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  246. package/lib/esm/contexts/ChatContextStore.js +2 -1
  247. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  248. package/lib/esm/contexts/common/ConversationState.js +0 -1
  249. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -29
  250. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +10 -7
  251. package/lib/esm/contexts/createReducer.js +154 -105
  252. package/lib/esm/controller/componentController.js +3 -2
  253. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  254. package/lib/esm/hooks/useChatContextStore.js +0 -4
  255. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  256. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  257. package/lib/types/assets/Icons.d.ts +1 -0
  258. package/lib/types/common/Constants.d.ts +12 -0
  259. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  260. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  261. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  262. package/lib/types/common/telemetry/TelemetryConstants.d.ts +16 -5
  263. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  264. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  265. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  266. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  267. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -3
  268. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +1 -1
  269. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +4 -2
  270. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  271. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  272. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  273. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  274. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  275. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  276. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  277. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  278. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  279. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  280. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  281. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  282. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  283. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  284. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -2
  285. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -28
  286. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  287. package/package.json +3 -3
@@ -1,5 +1,9 @@
1
- import { ChatSDKError } from "../../../common/Constants";
2
1
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
2
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
3
+ import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
4
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
5
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
6
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
3
7
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
8
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
5
9
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
@@ -8,65 +12,55 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
8
12
  import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
9
13
  import { createAdapter } from "./createAdapter";
10
14
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
11
- import { createTimer, getStateFromCache, isNullOrEmptyString, isUndefinedOrEmpty } from "../../../common/utils";
12
- import { getReconnectIdForAuthenticatedChat, handleRedirectUnauthenticatedReconnectChat } from "./reconnectChatHelper";
15
+ import { handleChatReconnect } from "./reconnectChatHelper";
13
16
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
14
17
  import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
15
- import { BroadcastService } from "@microsoft/omnichannel-chat-components";
16
- import { ActivityStreamHandler } from "./ActivityStreamHandler"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
18
 
18
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
-
20
- let widgetInstanceId; // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
21
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
23
- var _props$controlProps, _props$reconnectChatP;
24
-
26
+ var _props$controlProps;
25
27
  optionalParams = {}; //Resetting to ensure no stale values
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
26
29
 
27
- widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId; // Can connect to existing chat session
28
-
30
+ // Can connect to existing chat session
29
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
30
32
  return;
31
- } // Redirecting if unauthenticated reconnect chat expired
32
-
33
-
34
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
35
- var _props$reconnectChatP2, _props$reconnectChatP3;
36
-
37
- await handleRedirectUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.redirectInSameWindow);
38
- return;
39
- } // Getting reconnectId for authenticated chat
40
-
41
-
42
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
43
35
 
44
- if (reconnectId) {
45
- dispatch({
46
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
47
- payload: reconnectId
48
- });
49
- dispatch({
50
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
51
- payload: ConversationState.ReconnectChat
52
- });
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
53
38
  return;
54
- } // Setting Proactive chat settings
55
-
39
+ }
56
40
 
41
+ // Setting Proactive chat settings
57
42
  const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
58
- const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
59
44
 
60
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
61
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
62
48
 
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
57
+ }
58
+ }
63
59
 
64
- const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
65
60
  // Getting prechat Survey Context
66
61
  const parseToJson = false;
67
62
  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
68
63
  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
69
-
70
64
  if (showPrechat) {
71
65
  dispatch({
72
66
  type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -77,55 +71,42 @@ const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, disp
77
71
  payload: ConversationState.Prechat
78
72
  });
79
73
  return;
80
- } //Initiate start chat
81
-
74
+ }
82
75
 
76
+ //Initiate start chat
83
77
  dispatch({
84
78
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
85
79
  payload: ConversationState.Loading
86
80
  });
87
- await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
88
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
89
-
90
-
91
- const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
92
- if (getAuthToken) {
93
- TelemetryHelper.logActionEvent(LogLevel.INFO, {
94
- Event: TelemetryEvent.GetAuthTokenCalled
95
- });
96
- let authClientFunction = undefined;
97
-
98
- if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
99
- var _chatConfig$LiveChatC;
100
-
101
- authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
102
- }
103
-
104
- const token = await getAuthToken(authClientFunction);
105
-
106
- if (!isNullOrEmptyString(token)) {
107
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
108
- chatSDK.setAuthTokenProvider(async () => {
109
- return token;
110
- });
111
- } else {
112
- TelemetryHelper.logActionEvent(LogLevel.ERROR, {
113
- Event: TelemetryEvent.ReceivedNullOrEmptyToken
114
- });
115
- }
116
- }
117
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
118
-
81
+ const optionalParams = {
82
+ isProactiveChat
83
+ };
84
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter, optionalParams);
85
+ };
119
86
 
87
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
120
88
  const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
121
89
  try {
122
90
  var _newAdapter$activity$, _TelemetryTimers$Widg;
91
+ //Start widget load timer
92
+ TelemetryTimers.WidgetLoadTimer = createTimer();
93
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
94
+ Event: TelemetryEvent.WidgetLoadStarted,
95
+ Description: "Widget loading started"
96
+ });
97
+ const authClientFunction = getAuthClientFunction(chatConfig);
98
+ if (getAuthToken && authClientFunction) {
99
+ // set auth token to chat sdk before start chat
100
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
101
+ if (!authSuccess) {
102
+ return;
103
+ }
104
+ }
105
+ let isStartChatSuccessful = false;
123
106
 
124
- let isStartChatSuccessful = false; //Check if chat retrieved from cache
125
-
107
+ //Check if chat retrieved from cache
126
108
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
127
109
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
128
-
129
110
  BroadcastService.postMessage({
130
111
  eventName: BroadcastEvent.ChatRetrievedFromCache,
131
112
  payload: {
@@ -134,19 +115,15 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
134
115
  }
135
116
  });
136
117
  }
137
-
138
118
  try {
139
- //Start widget load timer
140
- TelemetryTimers.WidgetLoadTimer = createTimer();
141
- TelemetryHelper.logSDKEvent(LogLevel.INFO, {
142
- Event: TelemetryEvent.StartChatSDKCall
143
- }); // Set custom context params
144
-
119
+ // Set custom context params
145
120
  setCustomContextParams(chatSDK);
146
- optionalParams = Object.assign({}, params, optionalParams); // set auth token to chat sdk before start chat
147
-
148
- await handleAuthentication(chatSDK, chatConfig, getAuthToken);
149
- await chatSDK.startChat(optionalParams);
121
+ const defaultOptionalParams = {
122
+ sendDefaultInitContext: true,
123
+ isProactiveChat: !!(params !== null && params !== void 0 && params.isProactiveChat)
124
+ };
125
+ const startChatOptionalParams = Object.assign({}, params, optionalParams, defaultOptionalParams);
126
+ await chatSDK.startChat(startChatOptionalParams);
150
127
  isStartChatSuccessful = true;
151
128
  } catch (error) {
152
129
  TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
@@ -155,17 +132,17 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
155
132
  exception: `Failed to setup startChat: ${error}`
156
133
  }
157
134
  });
158
- isStartChatSuccessful = false; // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
135
+ isStartChatSuccessful = false;
136
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
159
137
  // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
160
-
161
138
  dispatch({
162
139
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
163
140
  payload: ConversationState.Closed
164
141
  });
165
142
  return;
166
- } // New adapter creation
167
-
143
+ }
168
144
 
145
+ // New adapter creation
169
146
  const newAdapter = await createAdapter(chatSDK);
170
147
  setAdapter(newAdapter);
171
148
  const chatToken = await chatSDK.getChatToken();
@@ -174,35 +151,41 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
174
151
  payload: chatToken
175
152
  });
176
153
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
177
-
178
154
  if (persistedState) {
179
155
  dispatch({
180
156
  type: LiveChatWidgetActionType.SET_WIDGET_STATE,
181
157
  payload: persistedState
182
158
  });
183
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
159
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
184
160
  return;
185
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
186
-
161
+ }
187
162
 
163
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
188
164
  const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
189
165
  dispatch({
190
166
  type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
191
167
  payload: liveChatContext
192
- }); // Set post chat context in state, no survey load
168
+ });
193
169
 
194
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch); // Updating chat session detail for telemetry
170
+ // Set post chat context in state, no survey load
171
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
195
172
 
196
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
173
+ // Updating chat session detail for telemetry
174
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
197
175
 
176
+ // Set app state to Active
198
177
  if (isStartChatSuccessful) {
199
178
  ActivityStreamHandler.uncork();
179
+ // Update start chat failure app state if chat loads successfully
180
+ dispatch({
181
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
182
+ payload: false
183
+ });
200
184
  dispatch({
201
185
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
202
186
  payload: ConversationState.Active
203
187
  });
204
188
  }
205
-
206
189
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
207
190
  Event: TelemetryEvent.WidgetLoadComplete,
208
191
  Description: "Widget load complete",
@@ -215,8 +198,8 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
215
198
  Exception: `Widget load Failed: ${ex}`
216
199
  }
217
200
  });
218
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
219
-
201
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
202
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
220
203
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
221
204
  dispatch({
222
205
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -226,27 +209,36 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
226
209
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
227
210
  payload: ConversationState.OutOfOffice
228
211
  });
212
+ return;
229
213
  }
214
+ // Set app state to failing start chat
215
+ dispatch({
216
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
217
+ payload: true
218
+ });
219
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
220
+ dispatch({
221
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
222
+ payload: ConversationState.Loading
223
+ });
230
224
  } finally {
231
225
  optionalParams = {};
232
226
  widgetInstanceId = "";
233
227
  }
234
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
235
-
228
+ };
236
229
 
230
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
237
231
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
238
232
  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
239
-
240
233
  // By pass this function in case of popout chat
241
- if (state.appStates.skipChatButtonRendering === true) {
234
+ if (state.appStates.hideStartChatButton === true) {
242
235
  return false;
243
236
  }
237
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
244
238
 
245
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? ""); //Connect to only active chat session
246
-
239
+ //Connect to only active chat session
247
240
  if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
248
241
  var _persistedState$domai7;
249
-
250
242
  dispatch({
251
243
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
252
244
  payload: ConversationState.Loading
@@ -259,18 +251,15 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
259
251
  } else {
260
252
  return false;
261
253
  }
262
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
263
-
254
+ };
264
255
 
256
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
265
257
  const setCustomContextParams = chatSDK => {
266
258
  var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
267
-
268
259
  // Add custom context only for unauthenticated chat
269
260
  const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
270
-
271
261
  if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
272
262
  var _persistedState$domai9, _persistedState$domai10;
273
-
274
263
  if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
275
264
  const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
276
265
  TelemetryHelper.logSDKEvent(LogLevel.WARN, {
@@ -281,11 +270,67 @@ const setCustomContextParams = chatSDK => {
281
270
  });
282
271
  throw new Error(errorMessage);
283
272
  }
284
-
285
273
  optionalParams = Object.assign({}, optionalParams, {
286
274
  customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
287
275
  });
288
276
  }
289
277
  };
290
278
 
291
- export { prepareStartChat, initStartChat, setPreChatAndInitiateChat };
279
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
280
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
281
+ //For auth chat
282
+ if (props.getAuthToken) {
283
+ const authClientFunction = getAuthClientFunction(props.chatConfig);
284
+ if (authClientFunction) {
285
+ // set auth token to chat sdk before start chat
286
+ const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
287
+ if (!authSuccess) {
288
+ return false;
289
+ }
290
+ return true;
291
+ }
292
+ }
293
+ return true;
294
+ };
295
+
296
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
297
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
298
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
299
+ let conversationDetails = undefined;
300
+
301
+ // Show Loading screen during auth check and start chat calls
302
+ dispatch({
303
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
304
+ payload: ConversationState.Loading
305
+ });
306
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
307
+ if (!authSucceed) {
308
+ return false;
309
+ }
310
+
311
+ //Preserve old requestId
312
+ const oldRequestId = chatSDK.requestId;
313
+ try {
314
+ chatSDK.requestId = requestId;
315
+ conversationDetails = await chatSDK.getConversationDetails();
316
+ if (Object.keys(conversationDetails).length === 0) {
317
+ chatSDK.requestId = oldRequestId;
318
+ return false;
319
+ }
320
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
321
+ chatSDK.requestId = oldRequestId;
322
+ return false;
323
+ }
324
+ return true;
325
+ } catch (erorr) {
326
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
327
+ Event: TelemetryEvent.GetConversationDetailsException,
328
+ ExceptionDetails: {
329
+ exception: `Conversation is not valid: ${erorr}`
330
+ }
331
+ });
332
+ chatSDK.requestId = oldRequestId;
333
+ return false;
334
+ }
335
+ };
336
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any