@microsoft/omnichannel-chat-widget 0.1.0-main.60c3e17 → 0.1.0-main.6d27b26

package/lib/esm/components/livechatwidget/common/Deferred.js

@@ -1,33 +1,30 @@
-function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
-
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 export class Deferred {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
   constructor() {
     _defineProperty(this, "_promise", void 0);
-
     _defineProperty(this, "_resolve", void 0);
-
     _defineProperty(this, "_reject", () => {
       return;
     });
-
     _defineProperty(this, "resolve", value => {
       this._resolve(value);
     });
-
     _defineProperty(this, "reject", value => {
       this._reject(value);
     });
-
     this._promise = new Promise((resolve, reject) => {
       this._resolve = resolve;
       this._reject = reject;
     });
-  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  }
 
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
   get promise() {
     return this._promise;
   }
-
 }

package/lib/esm/components/livechatwidget/common/authHelper.js

@@ -1,29 +1,23 @@
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { isNullOrEmptyString } from "../../../common/utils";
-
 const getAuthClientFunction = chatConfig => {
   let authClientFunction = undefined;
-
   if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
     var _chatConfig$LiveChatC;
-
     authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
   }
-
   return authClientFunction;
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+};
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
   const authClientFunction = getAuthClientFunction(chatConfig);
-
   if (getAuthToken && authClientFunction) {
     TelemetryHelper.logActionEvent(LogLevel.INFO, {
       Event: TelemetryEvent.GetAuthTokenCalled
     });
     const token = await getAuthToken(authClientFunction);
-
     if (!isNullOrEmptyString(token)) {
       // eslint-disable-next-line @typescript-eslint/no-explicit-any
       chatSDK.setAuthTokenProvider(async () => {
@@ -37,14 +31,12 @@ const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
       return false;
     }
   }
-
   return false;
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+};
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const removeAuthTokenProvider = chatSDK => {
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   chatSDK.authenticatedUserToken = null;
 };
-
 export { getAuthClientFunction, handleAuthentication, removeAuthTokenProvider };

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -3,8 +3,9 @@ import { NotificationLevel } from "../../webchatcontainerstateful/webchatcontrol
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 import { ChatAdapterShim } from "./ChatAdapterShim";
-import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { PauseActivitySubscriber } from "./ActivitySubscriber/PauseActivitySubscriber";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
     IC3Adapter: {
@@ -13,11 +14,9 @@ export const createAdapter = async chatSDK => {
           if (notification.id === NotificationScenarios.InternetConnection && notification.level == NotificationLevel.Error) {
             notification.message = defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION;
           }
-
           if (notification.id === NotificationScenarios.InternetConnection && notification.level == NotificationLevel.Success) {
             notification.message = defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE;
           }
-
           if (notification.id && notification.message) {
             NotificationHandler.notifyWithLevel(notification.id, notification.message, notification.level);
           }
@@ -25,13 +24,12 @@ export const createAdapter = async chatSDK => {
       }
     }
   };
-  let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams); //so far, there is no need to convert to the shim adapter when using visual tests
-
+  let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams);
+  //so far, there is no need to convert to the shim adapter when using visual tests
   if (chatSDK.isMockModeOn !== true) {
     adapter = new ChatAdapterShim(adapter);
     adapter.addSubscriber(new PauseActivitySubscriber());
     return adapter.chatAdapter;
   }
-
   return adapter;
 };

package/lib/esm/components/livechatwidget/common/createFooter.js

@@ -4,7 +4,6 @@ import { decodeComponentString } from "@microsoft/omnichannel-chat-components";
 import { shouldShowFooter } from "../../../controller/componentController";
 export const createFooter = (props, state) => {
   var _props$controlProps, _props$componentOverr;
-
   const hideFooterDisplay = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && shouldShowFooter(state) ? false : true;
   const footer = decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/React.createElement(FooterStateful, {
     footerProps: props.footerProps,

package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js

@@ -4,7 +4,6 @@ import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcon
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
-
 const isInternetConnected = async () => {
   try {
     const response = await fetch(Constants.internetConnectionTestUrl);
@@ -14,11 +13,9 @@ const isInternetConnected = async () => {
     return false;
   }
 };
-
 export const createInternetConnectionChangeHandler = async () => {
   const handler = async () => {
     const connected = await isInternetConnected();
-
     if (!connected) {
       TelemetryHelper.logActionEvent(LogLevel.WARN, {
         Event: TelemetryEvent.NetworkDisconnected
@@ -30,9 +27,9 @@ export const createInternetConnectionChangeHandler = async () => {
       });
       NotificationHandler.notifySuccess(NotificationScenarios.InternetConnection, defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
     }
-  }; // Checking connection status on online & offline events due to possible false positives
-
+  };
 
+  // Checking connection status on online & offline events due to possible false positives
   window.addEventListener("online", () => handler(), false);
   window.addEventListener("offline", () => handler(), false);
 };

package/lib/esm/components/livechatwidget/common/createMarkdown.js

@@ -1,17 +1,18 @@
 import MarkdownIt from "markdown-it";
 import MarkdownItForInline from "markdown-it-for-inline";
 import { defaultMarkdownLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMarkdownLocalizedTexts";
-import { Constants } from "../../../common/Constants"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { Constants } from "../../../common/Constants";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineMarkdownSupport) => {
   let markdown;
-
   if (!disableMarkdownMessageFormatting) {
     markdown = new MarkdownIt(Constants.Default, {
       html: true,
       linkify: true,
       breaks: !disableNewLineMarkdownSupport
-    }); // ToDo: Commenting below usage of plugin until deferred bug is resolved: https://github.com/mayashavin/markdown-it-slack/issues/1
+    });
+    // ToDo: Commenting below usage of plugin until deferred bug is resolved: https://github.com/mayashavin/markdown-it-slack/issues/1
     // markdown.use(MarkdownSlack);
   } else {
     markdown = new MarkdownIt(Constants.Zero, {
@@ -19,38 +20,37 @@ export const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineM
       linkify: true,
       breaks: !disableNewLineMarkdownSupport
     });
-    markdown.enable(["entity", // Rule to process html entity - {, ¯, "
-    "linkify", // Rule to replace link-like texts with link nodes
-    "html_block", // Rule to process html blocks and paragraphs
-    "html_inline", // Rule to process html tags
+    markdown.enable(["entity",
+    // Rule to process html entity - {, ¯, "
+    "linkify",
+    // Rule to replace link-like texts with link nodes
+    "html_block",
+    // Rule to process html blocks and paragraphs
+    "html_inline",
+    // Rule to process html tags
     "newline" // Rule to proceess '\n'
     ]);
-  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+  }
 
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   markdown.use(MarkdownItForInline, "url_new_win", "link_open", function (tokens, idx, env) {
-    const targetAttrIndex = tokens[idx].attrIndex(Constants.Target); // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
-
+    const targetAttrIndex = tokens[idx].attrIndex(Constants.Target);
+    // Put a transparent pixel instead of the "open in new window" icon, so developers can easily modify the icon in CSS.
     const TRANSPARENT_GIF = "data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7";
-
     if (~targetAttrIndex) {
       tokens[idx].attrs[targetAttrIndex][1] = Constants.Blank;
     } else {
       tokens[idx].attrPush([Constants.Target, Constants.Blank]);
     }
-
     const relAttrIndex = tokens[idx].attrIndex(Constants.TargetRelationship);
-
     if (~relAttrIndex) {
       tokens[idx].attrs[relAttrIndex][1] = Constants.TargetRelationshipAttributes;
     } else {
       tokens[idx].attrPush([Constants.TargetRelationship, Constants.TargetRelationshipAttributes]);
-
       if (!disableMarkdownMessageFormatting) {
-        tokens[idx].attrPush([Constants.Title, defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT]); // eslint-disable-next-line quotes
-
+        tokens[idx].attrPush([Constants.Title, defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT]);
+        // eslint-disable-next-line quotes
         const iconTokens = markdown.parseInline(`![${defaultMarkdownLocalizedTexts.MARKDOWN_EXTERNAL_LINK_ALT}](${TRANSPARENT_GIF})`, env)[0].children;
-
         if (iconTokens && iconTokens.length > 0) {
           iconTokens[0].attrJoin("class", Constants.OpenLinkIconCssClass);
           tokens.splice(idx + 2, 0, ...iconTokens);

package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js

@@ -0,0 +1,7 @@
+export const defaultScrollBarProps = {
+  width: "7px",
+  trackBackgroundColor: "#f1f1f1",
+  thumbBackgroundColor: "#888",
+  thumbBorderRadius: "10px",
+  thumbHoverColor: "#555"
+};

package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -1,4 +1,5 @@
 /* eslint-disable @typescript-eslint/no-empty-function, @typescript-eslint/no-explicit-any */
+
 import { ChatReconnectIconBase64, CloseChatButtonIconBase64, ModernChatIconBase64, ProactiveChatBannerBase64 } from "@microsoft/omnichannel-chat-components";
 import MockAdapter from "../../../webchatcontainerstateful/common/mockadapter";
 import { NewMessageNotificationSoundBase64 } from "../../../../assets/Audios";
@@ -8,10 +9,11 @@ import { createActivityMiddleware } from "../../../webchatcontainerstateful/webc
 import createAttachmentMiddleware from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
 import { createAvatarMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware";
 import { createMarkdown } from "../createMarkdown";
+import { createWebChatTelemetry } from "../../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
 import { groupActivitiesMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware";
 import { typingIndicatorMiddleware } from "../../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware";
-import { createWebChatTelemetry } from "../../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger"; // eslint-disable-next-line @typescript-eslint/no-unused-vars
 
+// eslint-disable-next-line @typescript-eslint/no-unused-vars
 export const dummyDefaultProps = {
   audioNotificationProps: {
     audioSrc: NewMessageNotificationSoundBase64
@@ -405,6 +407,7 @@ export const dummyDefaultProps = {
         width: "90px",
         cursor: "pointer",
         overflow: "hidden",
+        padding: "0px",
         whiteSpace: "nowrap"
       },
       subtitleStyleProps: {
@@ -412,6 +415,7 @@ export const dummyDefaultProps = {
         fontWeight: "200",
         color: "#666",
         overflow: "hidden",
+        padding: "0px",
         fontFamily: "'Segoe UI',Arial,sans-serif",
         display: "block",
         alignItems: "center",
@@ -467,28 +471,30 @@ export const dummyDefaultProps = {
       cancelButtonText: "Cancel",
       cancelButtonAriaLabel: "Cancel. Return to Chat",
       brightnessValueOnDim: "0.2",
-      disableDimLayer: false,
       onConfirm: () => {},
       // Detailed implementation omitted
       onCancel: () => {} // Detailed implementation omitted
-
     },
+
     styleProps: {
       generalStyleProps: {
+        display: "flex",
+        minHeight: "160px",
+        maxHeight: "300px",
+        boxSizing: "border-box",
         backgroundColor: "#FFFFFF",
         borderRadius: "2px",
         color: "black",
         fontFamily: "Segoe UI, Arial, sans-serif",
         fontSize: "14px",
-        height: "160px",
         padding: "10px 20px",
-        width: "262px",
         position: "absolute",
         justifyContent: "center",
         alignItems: "center",
-        display: "flex",
         flexFlow: "column",
-        zIndex: "9999"
+        zIndex: "9999",
+        left: "26px",
+        right: "26px"
       },
       titleStyleProps: {
         color: "#323130",
@@ -510,10 +516,14 @@ export const dummyDefaultProps = {
       },
       buttonGroupStyleProps: {
         display: "flex",
+        width: "auto",
+        height: "auto",
+        boxSizing: "border-box",
         flexFlow: "row",
         justifyContent: "center",
         alignItems: "center",
-        gap: "10px"
+        gap: "10px",
+        marginBottom: "10px"
       },
       confirmButtonStyleProps: {
         backgroundColor: "rgba(9,72,159,1)",
@@ -577,7 +587,7 @@ export const dummyDefaultProps = {
     hideProactiveChatPane: false,
     hideReconnectChatPane: false,
     hideWebChatContainer: false,
-    skipChatButtonRendering: false
+    hideStartChatButton: false
   },
   directLine: new MockAdapter(),
   downloadTranscriptProps: {
@@ -618,7 +628,6 @@ export const dummyDefaultProps = {
       cancelButtonText: "Cancel",
       cancelButtonAriaLabel: "Cancel",
       brightnessValueOnDim: "0.2",
-      disableDimLayer: false,
       onSend: undefined,
       onCancel: undefined,
       checkInput: undefined
@@ -1062,8 +1071,8 @@ export const dummyDefaultProps = {
       titleText: "We're Offline",
       subtitleText: "No agents available",
       onClick: () => {} // Detailed implementation omitted
-
     },
+
     styleProps: {
       // ...[Existing chat button style props]
       iconStyleProps: {
@@ -1081,8 +1090,8 @@ export const dummyDefaultProps = {
         text: "We're Offline"
       },
       onMinimizeClick: () => {} // Detailed implementation omitted
-
     },
+
     styleProps: {
       // ...[Existing chat button style props]
       generalStyleProps: {
@@ -1151,7 +1160,7 @@ export const dummyDefaultProps = {
       subtitleText: "Please take a moment to give us feedback about your chat experience. We are loading the survey for you now."
     },
     styleProps: {
-      // ...[Existing chat button style props]
+      // ...[Existing loading pane style props]
       generalStyleProps: {
         position: "initial",
         width: "100%",
@@ -1182,6 +1191,47 @@ export const dummyDefaultProps = {
     },
     isCustomerVoiceSurveyCompact: undefined
   },
+  preChatSurveyPaneProps: {
+    controlProps: {
+      id: "oc-lcw-prechatsurveypane-default",
+      dir: "auto",
+      hidePreChatSurveyPane: false,
+      adaptiveCardHostConfig: "{\"fontFamily\":\"Segoe UI, Helvetica Neue, sans-serif\",\"containerStyles\":{\"default\":{\"foregroundColors\":{\"default\":{\"default\":\"#000000\"}},\"backgroundColor\":\"#FFFFFF\"}},\"actions\":{\"actionsOrientation\":\"Vertical\",\"actionAlignment\":\"stretch\"}}",
+      payload: "{\"$schema\":\"http://adaptivecards.io/schemas/adaptive-card.json\",\"type\":\"AdaptiveCard\",\"version\":\"1.1\",\"body\":[{\"type\":\"TextBlock\",\"weight\":\"bolder\",\"text\":\"Please answer below questions.\"},{\"type\":\"Input.Text\",\"id\":\"1e5e4e7a-8f0b-ec11-b6e6-000d3a305d38\",\"label\":\"name pls?\",\"maxLength\":100,\"isRequired\":true,\"errorMessage\":\"Name is required\"},{\"type\":\"Input.Text\",\"id\":\"7f8f5d6d-995e-ec11-8f8f-000d3a31376e\",\"label\":\"multi\\nmulti\\nmulti\",\"style\":\"text\",\"isMultiline\":true,\"maxLength\":250},{\"type\":\"Input.ChoiceSet\",\"id\":\"e4bdf7cb-995e-ec11-8f8f-000d3a31376e\",\"label\":\"options\",\"isMultiSelect\":false,\"value\":\"1\",\"style\":\"compact\",\"choices\":[{\"title\":\"one\",\"value\":\"1\"},{\"title\":\"two\",\"value\":\"2\"},{\"title\":\"three\",\"value\":\"3\"}]},{\"type\":\"Input.Toggle\",\"id\":\"b26011d2-995e-ec11-8f8f-000d3a31376e\",\"title\":\"consent\",\"valueOn\":\"True\",\"valueOff\":\"False\",\"value\":\"false\"},{\"type\":\"TextBlock\",\"isSubtle\":true,\"text\":\"Fields marked with * are mandatory.\",\"wrap\":true}],\"actions\":[{\"type\":\"Action.Submit\",\"title\":\"Submit\",\"data\":{\"Type\":\"InputSubmit\"}}]}",
+      onSubmit: function () {} // Detailed implementation omitted
+    },
+
+    styleProps: {
+      generalStyleProps: {
+        borderStyle: "solid",
+        borderRadius: "4px",
+        borderWidth: "3px",
+        backgroundColor: "#FFFFFF",
+        borderColor: "#F1F1F1",
+        overflowY: "auto",
+        height: "inherit",
+        width: "inherit"
+      },
+      customButtonStyleProps: {
+        backgroundColor: "rgb(49, 95, 162)",
+        color: "#FFFFFF",
+        fontFamily: "Segoe UI, Arial, sans-serif",
+        fontSize: "15px",
+        height: "48px"
+      },
+      adaptiveCardContainerStyleProps: {
+        border: "1px solid #ECECEC",
+        borderRadius: "4px",
+        margin: "3%"
+      },
+      customTextInputStyleProps: {
+        height: "20px"
+      },
+      customMultilineTextInputStyleProps: {
+        height: "52px"
+      }
+    }
+  },
   proactiveChatPaneProps: {
     componentOverrides: {
       title: undefined,
@@ -1220,8 +1270,8 @@ export const dummyDefaultProps = {
       onClose: () => {},
       // Detailed implementation omitted
       onStart: () => {} // Detailed implementation omitted
-
     },
+
     styleProps: {
       generalStyleProps: {
         backgroundColor: "rgb(255, 255, 255)",
@@ -1352,8 +1402,8 @@ export const dummyDefaultProps = {
       onStartNewChat: () => {},
       // Detailed implementation omitted
       onMinimize: () => {} // Detailed implementation omitted
-
     },
+
     styleProps: {
       generalStyleProps: {
         backgroundColor: "rgb(255, 255, 255)",
@@ -1438,7 +1488,6 @@ export const dummyDefaultProps = {
         startNewChatButtonClassName: undefined
       }
     },
-    isReconnectEnabled: undefined,
     reconnectId: undefined,
     redirectInSameWindow: undefined
   },
@@ -1560,6 +1609,12 @@ export const dummyDefaultProps = {
         lineHeight: "16px",
         padding: "0px 10px 0 10px"
       },
+      userMessageBoxStyles: {
+        maxWidth: "90%"
+      },
+      systemMessageBoxStyles: {
+        maxWidth: "90%"
+      },
       typingIndicatorStyleProps: {
         marginLeft: "10px",
         marginBottom: "5px",

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -7,16 +7,34 @@ import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontro
 import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
 import { PostChatSurveyMode } from "../../postchatsurveypanestateful/enums/PostChatSurveyMode";
 import { Constants } from "../../../common/Constants";
-import { addDelayInMs, getWidgetEndChatEventName } from "../../../common/utils"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+import { addDelayInMs, getWidgetEndChatEventName } from "../../../common/utils";
+import { getAuthClientFunction, handleAuthentication } from "./authHelper";
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state) => {
   var _state$domainStates$l, _state$domainStates$l2, _state$domainStates$l3, _state$domainStates$l4, _conversationDetails;
-
   const isPostChatEnabled = (_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_postconversationsurveyenable;
-  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const postChatSurveyMode = (_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : (_state$domainStates$l4 = _state$domainStates$l3.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l4 === void 0 ? void 0 : _state$domainStates$l4.msdyn_postconversationsurveymode;
+
+  //Unable to end chat if token has expired
+  if (props.getAuthToken) {
+    const authClientFunction = getAuthClientFunction(props.chatConfig);
+    if (props.getAuthToken && authClientFunction) {
+      // set auth token to chat sdk before start chat
+      const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
+      if (!authSuccess) {
+        TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+          Event: TelemetryEvent.GetAuthTokenFailed,
+          ExceptionDetails: {
+            exception: "Unable to get auth token during end chat"
+          }
+        });
+      }
+    }
+  }
 
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
   let conversationDetails = undefined;
-
   try {
     conversationDetails = await chatSDK.getConversationDetails();
   } catch (erorr) {
@@ -27,12 +45,16 @@ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, disp
       }
     });
   }
-
   if (isPostChatEnabled === "true" && ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.canRenderPostChat) === Constants.truePascal) {
     const skipEndChatSDK = false;
     const skipCloseChat = true;
+    const chatSession = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
     await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, false);
-
+    if (chatSession) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      chatSDK.chatToken = chatSession.chatToken ?? {};
+      chatSDK.requestId = chatSession.requestId;
+    }
     if (postChatSurveyMode === PostChatSurveyMode.Embed) {
       dispatch({
         type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
@@ -44,19 +66,29 @@ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, disp
       };
       BroadcastService.postMessage(loadPostChatEvent);
     } else if (postChatSurveyMode === PostChatSurveyMode.Link) {
+      var _props$webChatContain, _props$webChatContain2;
       dispatch({
         type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: ConversationState.InActive
       });
-    }
 
+      // Disable SendBox
+      if ((props === null || props === void 0 ? void 0 : (_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : (_props$webChatContain2 = _props$webChatContain.renderingMiddlewareProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.hideSendboxOnConversationEnd) !== false) {
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        setWebChatStyles(styles => {
+          return {
+            ...styles,
+            hideSendBox: true
+          };
+        });
+      }
+    }
     return;
   }
-
   await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, true);
-}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
-
+};
 
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => {
   if (!skipEndChatSDK) {
     try {
@@ -73,9 +105,9 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
       });
       postMessageToOtherTab = false;
     }
-  } // Need to clear these states immediately when chat ended from OC.
-
+  }
 
+  // Need to clear these states immediately when chat ended from OC.
   dispatch({
     type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
     payload: undefined
@@ -88,15 +120,18 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
     type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
     payload: undefined
   });
-
+  dispatch({
+    type: LiveChatWidgetActionType.SET_RECONNECT_ID,
+    payload: undefined
+  });
   if (!skipCloseChat) {
     try {
-      var _props$webChatContain;
-
+      var _props$webChatContain3;
       adapter === null || adapter === void 0 ? void 0 : adapter.end();
       setAdapter(undefined);
-      setWebChatStyles({ ...defaultWebChatContainerStatefulProps.webChatStyles,
-        ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
+      setWebChatStyles({
+        ...defaultWebChatContainerStatefulProps.webChatStyles,
+        ...((_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles)
       });
       WebChatStoreLoader.store = null;
       dispatch({
@@ -127,10 +162,8 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
           proactiveChatInNewWindow: false
         }
       });
-
       if (postMessageToOtherTab) {
         var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps;
-
         const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
         BroadcastService.postMessage({
           eventName: endChatEventName
@@ -146,5 +179,4 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
     }
   }
 };
-
 export { prepareEndChat, endChat };

package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js

@@ -2,7 +2,6 @@ import { shouldShowChatButton, shouldShowProactiveChatPane } from "../../../cont
 import { defaultLiveChatWidgetGeneralStyles } from "./defaultStyles/defaultLiveChatWidgetGeneralStyles";
 export const getGeneralStylesForButton = state => {
   let generalStylesForButton = defaultLiveChatWidgetGeneralStyles;
-
   if (!shouldShowChatButton(state) && !shouldShowProactiveChatPane(state)) {
     generalStylesForButton = Object.assign({}, defaultLiveChatWidgetGeneralStyles, {
       boxShadow: "0px 0px 2px rgba(0, 0, 0, 0.16), 0px 4px 8px rgba(0, 0, 0, 0.12)",
@@ -12,6 +11,5 @@ export const getGeneralStylesForButton = state => {
       padding: "0.5"
     });
   }
-
   return generalStylesForButton;
 };