@microsoft/omnichannel-chat-widget 0.1.0-main.5854782 → 0.1.0-main.5d6a45b

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (287) hide show
  1. package/lib/cjs/assets/Icons.js +4 -2
  2. package/lib/cjs/common/Constants.js +22 -171
  3. package/lib/cjs/common/KeyCodes.js +3 -4
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +28 -23
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -58
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  14. package/lib/cjs/common/utils.js +18 -105
  15. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  16. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  17. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  18. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -33
  19. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -37
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  22. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  23. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  26. package/lib/cjs/components/headerstateful/HeaderStateful.js +18 -31
  27. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  28. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +13 -15
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +2 -13
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +116 -44
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +50 -35
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +16 -54
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +79 -152
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +162 -117
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +234 -252
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  56. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  57. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  60. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  64. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +9 -37
  65. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  66. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  67. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +29 -34
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  76. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -61
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  119. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  120. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  121. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  122. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  123. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -29
  124. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +10 -11
  125. package/lib/cjs/contexts/createReducer.js +154 -108
  126. package/lib/cjs/controller/componentController.js +2 -31
  127. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  128. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  129. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  130. package/lib/cjs/index.js +0 -5
  131. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  132. package/lib/esm/assets/Icons.js +2 -1
  133. package/lib/esm/common/Constants.js +19 -158
  134. package/lib/esm/common/KeyCodes.js +3 -3
  135. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  136. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  137. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  138. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  139. package/lib/esm/common/telemetry/TelemetryConstants.js +32 -20
  140. package/lib/esm/common/telemetry/TelemetryHelper.js +19 -46
  141. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  142. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  143. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  144. package/lib/esm/common/utils.js +18 -53
  145. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  146. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  147. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  148. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +11 -14
  149. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -16
  150. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  151. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  152. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  153. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  154. package/lib/esm/components/headerstateful/HeaderStateful.js +18 -16
  155. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  156. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  157. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  158. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  159. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  160. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  161. package/lib/esm/components/livechatwidget/common/authHelper.js +13 -10
  162. package/lib/esm/components/livechatwidget/common/createAdapter.js +4 -6
  163. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  164. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  165. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  166. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  167. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +118 -31
  168. package/lib/esm/components/livechatwidget/common/endChat.js +52 -20
  169. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  170. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  171. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  172. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +18 -19
  173. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +77 -130
  174. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  175. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  176. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  177. package/lib/esm/components/livechatwidget/common/startChat.js +161 -88
  178. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  179. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  180. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +236 -186
  181. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  182. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  183. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  184. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  185. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  186. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  187. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  188. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  189. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  190. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +11 -21
  191. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  192. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  193. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +27 -9
  194. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  195. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  196. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  197. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  198. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  199. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  200. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  201. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  202. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -39
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  245. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  246. package/lib/esm/contexts/ChatContextStore.js +2 -1
  247. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  248. package/lib/esm/contexts/common/ConversationState.js +0 -1
  249. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -29
  250. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +10 -7
  251. package/lib/esm/contexts/createReducer.js +154 -105
  252. package/lib/esm/controller/componentController.js +3 -2
  253. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  254. package/lib/esm/hooks/useChatContextStore.js +0 -4
  255. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  256. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  257. package/lib/types/assets/Icons.d.ts +1 -0
  258. package/lib/types/common/Constants.d.ts +12 -0
  259. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  260. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  261. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  262. package/lib/types/common/telemetry/TelemetryConstants.d.ts +16 -5
  263. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  264. package/lib/types/components/livechatwidget/common/authHelper.d.ts +3 -2
  265. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  266. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  267. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -3
  268. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +1 -1
  269. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +4 -2
  270. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  271. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  272. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  273. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  274. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  275. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  276. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  277. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  278. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  279. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  280. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  281. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  282. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  283. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  284. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -2
  285. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -28
  286. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  287. package/package.json +3 -3
@@ -1,34 +1,31 @@
1
1
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
2
2
  export function shareObservable(observable) {
3
3
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
4
- let observers = []; // eslint-disable-next-line @typescript-eslint/no-explicit-any
4
+ let observers = [];
5
5
 
6
- let subscription; // eslint-disable-next-line @typescript-eslint/no-explicit-any
6
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
7
+ let subscription;
7
8
 
9
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
8
10
  return new window.Observable(observer => {
9
11
  if (!subscription) {
10
12
  subscription = observable.subscribe({
11
13
  complete() {
12
14
  observers.forEach(observer => observer.complete());
13
15
  },
14
-
15
16
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
16
17
  error(err) {
17
18
  observers.forEach(observer => observer.error(err));
18
19
  },
19
-
20
20
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
21
21
  next(value) {
22
22
  observers.forEach(observer => observer.next(value));
23
23
  }
24
-
25
24
  });
26
25
  }
27
-
28
26
  observers.push(observer);
29
27
  return () => {
30
28
  observers = observers.filter(o => o !== observer);
31
-
32
29
  if (!observers.length) {
33
30
  subscription.unsubscribe();
34
31
  subscription = null;
@@ -1,5 +1,9 @@
1
- import { ChatSDKError } from "../../../common/Constants";
2
1
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
2
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
3
+ import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
4
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
5
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
6
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
3
7
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
8
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
5
9
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
@@ -8,66 +12,55 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
8
12
  import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
9
13
  import { createAdapter } from "./createAdapter";
10
14
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
11
- import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
12
- import { getReconnectIdForAuthenticatedChat, handleRedirectUnauthenticatedReconnectChat } from "./reconnectChatHelper";
15
+ import { handleChatReconnect } from "./reconnectChatHelper";
13
16
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
14
17
  import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
15
- import { BroadcastService } from "@microsoft/omnichannel-chat-components";
16
- import { ActivityStreamHandler } from "./ActivityStreamHandler";
17
- import { handleAuthentication } from "./authHelper"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
18
 
19
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
-
21
- let widgetInstanceId; // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
22
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
23
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
24
- var _props$controlProps, _props$reconnectChatP;
25
-
26
+ var _props$controlProps;
26
27
  optionalParams = {}; //Resetting to ensure no stale values
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
27
29
 
28
- widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId; // Can connect to existing chat session
29
-
30
+ // Can connect to existing chat session
30
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
31
32
  return;
32
- } // Redirecting if unauthenticated reconnect chat expired
33
-
34
-
35
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
36
- var _props$reconnectChatP2, _props$reconnectChatP3, _props$reconnectChatP4;
37
-
38
- await handleRedirectUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.redirectInSameWindow);
39
- return;
40
- } // Getting reconnectId for authenticated chat
41
-
42
-
43
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
44
35
 
45
- if (reconnectId) {
46
- dispatch({
47
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
48
- payload: reconnectId
49
- });
50
- dispatch({
51
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
52
- payload: ConversationState.ReconnectChat
53
- });
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
54
38
  return;
55
- } // Setting Proactive chat settings
56
-
39
+ }
57
40
 
41
+ // Setting Proactive chat settings
58
42
  const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
59
- const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
60
44
 
61
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
62
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
63
48
 
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
57
+ }
58
+ }
64
59
 
65
- const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
66
60
  // Getting prechat Survey Context
67
61
  const parseToJson = false;
68
62
  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
69
63
  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
70
-
71
64
  if (showPrechat) {
72
65
  dispatch({
73
66
  type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -78,26 +71,42 @@ const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, disp
78
71
  payload: ConversationState.Prechat
79
72
  });
80
73
  return;
81
- } //Initiate start chat
82
-
74
+ }
83
75
 
76
+ //Initiate start chat
84
77
  dispatch({
85
78
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
86
79
  payload: ConversationState.Loading
87
80
  });
88
- await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
89
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
90
-
81
+ const optionalParams = {
82
+ isProactiveChat
83
+ };
84
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter, optionalParams);
85
+ };
91
86
 
87
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
92
88
  const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
93
89
  try {
94
90
  var _newAdapter$activity$, _TelemetryTimers$Widg;
91
+ //Start widget load timer
92
+ TelemetryTimers.WidgetLoadTimer = createTimer();
93
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
94
+ Event: TelemetryEvent.WidgetLoadStarted,
95
+ Description: "Widget loading started"
96
+ });
97
+ const authClientFunction = getAuthClientFunction(chatConfig);
98
+ if (getAuthToken && authClientFunction) {
99
+ // set auth token to chat sdk before start chat
100
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
101
+ if (!authSuccess) {
102
+ return;
103
+ }
104
+ }
105
+ let isStartChatSuccessful = false;
95
106
 
96
- let isStartChatSuccessful = false; //Check if chat retrieved from cache
97
-
107
+ //Check if chat retrieved from cache
98
108
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
99
109
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
100
-
101
110
  BroadcastService.postMessage({
102
111
  eventName: BroadcastEvent.ChatRetrievedFromCache,
103
112
  payload: {
@@ -106,19 +115,15 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
106
115
  }
107
116
  });
108
117
  }
109
-
110
118
  try {
111
- //Start widget load timer
112
- TelemetryTimers.WidgetLoadTimer = createTimer();
113
- TelemetryHelper.logSDKEvent(LogLevel.INFO, {
114
- Event: TelemetryEvent.StartChatSDKCall
115
- }); // Set custom context params
116
-
119
+ // Set custom context params
117
120
  setCustomContextParams(chatSDK);
118
- optionalParams = Object.assign({}, params, optionalParams); // set auth token to chat sdk before start chat
119
-
120
- await handleAuthentication(chatSDK, chatConfig, getAuthToken);
121
- await chatSDK.startChat(optionalParams);
121
+ const defaultOptionalParams = {
122
+ sendDefaultInitContext: true,
123
+ isProactiveChat: !!(params !== null && params !== void 0 && params.isProactiveChat)
124
+ };
125
+ const startChatOptionalParams = Object.assign({}, params, optionalParams, defaultOptionalParams);
126
+ await chatSDK.startChat(startChatOptionalParams);
122
127
  isStartChatSuccessful = true;
123
128
  } catch (error) {
124
129
  TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
@@ -127,17 +132,17 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
127
132
  exception: `Failed to setup startChat: ${error}`
128
133
  }
129
134
  });
130
- isStartChatSuccessful = false; // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
135
+ isStartChatSuccessful = false;
136
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
131
137
  // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
132
-
133
138
  dispatch({
134
139
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
135
140
  payload: ConversationState.Closed
136
141
  });
137
142
  return;
138
- } // New adapter creation
139
-
143
+ }
140
144
 
145
+ // New adapter creation
141
146
  const newAdapter = await createAdapter(chatSDK);
142
147
  setAdapter(newAdapter);
143
148
  const chatToken = await chatSDK.getChatToken();
@@ -146,35 +151,41 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
146
151
  payload: chatToken
147
152
  });
148
153
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
149
-
150
154
  if (persistedState) {
151
155
  dispatch({
152
156
  type: LiveChatWidgetActionType.SET_WIDGET_STATE,
153
157
  payload: persistedState
154
158
  });
155
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
159
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
156
160
  return;
157
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
158
-
161
+ }
159
162
 
163
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
160
164
  const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
161
165
  dispatch({
162
166
  type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
163
167
  payload: liveChatContext
164
- }); // Set post chat context in state, no survey load
168
+ });
165
169
 
166
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch); // Updating chat session detail for telemetry
170
+ // Set post chat context in state, no survey load
171
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
167
172
 
168
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
173
+ // Updating chat session detail for telemetry
174
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
169
175
 
176
+ // Set app state to Active
170
177
  if (isStartChatSuccessful) {
171
178
  ActivityStreamHandler.uncork();
179
+ // Update start chat failure app state if chat loads successfully
180
+ dispatch({
181
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
182
+ payload: false
183
+ });
172
184
  dispatch({
173
185
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
174
186
  payload: ConversationState.Active
175
187
  });
176
188
  }
177
-
178
189
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
179
190
  Event: TelemetryEvent.WidgetLoadComplete,
180
191
  Description: "Widget load complete",
@@ -187,8 +198,8 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
187
198
  Exception: `Widget load Failed: ${ex}`
188
199
  }
189
200
  });
190
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
191
-
201
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
202
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
192
203
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
193
204
  dispatch({
194
205
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -198,27 +209,36 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
198
209
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
199
210
  payload: ConversationState.OutOfOffice
200
211
  });
212
+ return;
201
213
  }
214
+ // Set app state to failing start chat
215
+ dispatch({
216
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
217
+ payload: true
218
+ });
219
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
220
+ dispatch({
221
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
222
+ payload: ConversationState.Loading
223
+ });
202
224
  } finally {
203
225
  optionalParams = {};
204
226
  widgetInstanceId = "";
205
227
  }
206
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
207
-
228
+ };
208
229
 
230
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
209
231
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
210
232
  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
211
-
212
233
  // By pass this function in case of popout chat
213
- if (state.appStates.skipChatButtonRendering === true) {
234
+ if (state.appStates.hideStartChatButton === true) {
214
235
  return false;
215
236
  }
237
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
216
238
 
217
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? ""); //Connect to only active chat session
218
-
239
+ //Connect to only active chat session
219
240
  if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
220
241
  var _persistedState$domai7;
221
-
222
242
  dispatch({
223
243
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
224
244
  payload: ConversationState.Loading
@@ -231,18 +251,15 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
231
251
  } else {
232
252
  return false;
233
253
  }
234
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
235
-
254
+ };
236
255
 
256
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
237
257
  const setCustomContextParams = chatSDK => {
238
258
  var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
239
-
240
259
  // Add custom context only for unauthenticated chat
241
260
  const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
242
-
243
261
  if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
244
262
  var _persistedState$domai9, _persistedState$domai10;
245
-
246
263
  if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
247
264
  const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
248
265
  TelemetryHelper.logSDKEvent(LogLevel.WARN, {
@@ -253,11 +270,67 @@ const setCustomContextParams = chatSDK => {
253
270
  });
254
271
  throw new Error(errorMessage);
255
272
  }
256
-
257
273
  optionalParams = Object.assign({}, optionalParams, {
258
274
  customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
259
275
  });
260
276
  }
261
277
  };
262
278
 
263
- export { prepareStartChat, initStartChat, setPreChatAndInitiateChat };
279
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
280
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
281
+ //For auth chat
282
+ if (props.getAuthToken) {
283
+ const authClientFunction = getAuthClientFunction(props.chatConfig);
284
+ if (authClientFunction) {
285
+ // set auth token to chat sdk before start chat
286
+ const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
287
+ if (!authSuccess) {
288
+ return false;
289
+ }
290
+ return true;
291
+ }
292
+ }
293
+ return true;
294
+ };
295
+
296
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
297
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
298
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
299
+ let conversationDetails = undefined;
300
+
301
+ // Show Loading screen during auth check and start chat calls
302
+ dispatch({
303
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
304
+ payload: ConversationState.Loading
305
+ });
306
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
307
+ if (!authSucceed) {
308
+ return false;
309
+ }
310
+
311
+ //Preserve old requestId
312
+ const oldRequestId = chatSDK.requestId;
313
+ try {
314
+ chatSDK.requestId = requestId;
315
+ conversationDetails = await chatSDK.getConversationDetails();
316
+ if (Object.keys(conversationDetails).length === 0) {
317
+ chatSDK.requestId = oldRequestId;
318
+ return false;
319
+ }
320
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
321
+ chatSDK.requestId = oldRequestId;
322
+ return false;
323
+ }
324
+ return true;
325
+ } catch (erorr) {
326
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
327
+ Event: TelemetryEvent.GetConversationDetailsException,
328
+ ExceptionDetails: {
329
+ exception: `Conversation is not valid: ${erorr}`
330
+ }
331
+ });
332
+ chatSDK.requestId = oldRequestId;
333
+ return false;
334
+ }
335
+ };
336
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any