@microsoft/omnichannel-chat-widget 0.1.0-main.52da005 → 0.1.0-main.52fa2fc

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js

@@ -4,9 +4,12 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.default = void 0;
+var _TelemetryConstants = require("../../../../../common/telemetry/TelemetryConstants");
 var _NotificationHandler = require("../../notification/NotificationHandler");
 var _NotificationScenarios = require("../../enums/NotificationScenarios");
 var _WebChatActionType = require("../../enums/WebChatActionType");
+var _TelemetryHelper = require("../../../../../common/telemetry/TelemetryHelper");
+var _Constants = require("../../../../../common/Constants");
 /******
  * AttachmentUploadValidatorMiddleware
  * 
@@ -19,17 +22,18 @@ const MBtoBRatio = 1000000;
 * If an attachment is invalid, delete this attachment from the attachments list
 * If the result attachment list is empty, return a dummy action
 */
-const validateAttachment = (action, allowedFileExtensions, maxUploadFileSize, localizedTexts) => {
+const validateAttachment = (action, allowedFileExtensions, maxFileSizeSupportedByDynamics, localizedTexts) => {
   var _action$payload, _action$payload$activ, _action$payload2, _action$payload2$acti, _action$payload2$acti2, _action$payload3, _action$payload3$acti, _action$payload3$acti2;
   const attachments = action === null || action === void 0 ? void 0 : (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : (_action$payload$activ = _action$payload.activity) === null || _action$payload$activ === void 0 ? void 0 : _action$payload$activ.attachments;
   const attachmentSizes = action === null || action === void 0 ? void 0 : (_action$payload2 = action.payload) === null || _action$payload2 === void 0 ? void 0 : (_action$payload2$acti = _action$payload2.activity) === null || _action$payload2$acti === void 0 ? void 0 : (_action$payload2$acti2 = _action$payload2$acti.channelData) === null || _action$payload2$acti2 === void 0 ? void 0 : _action$payload2$acti2.attachmentSizes;
   if (attachments) {
     for (let i = 0; i < attachments.length; i++) {
+      const maxUploadFileSize = getMaxUploadFileSize(maxFileSizeSupportedByDynamics, attachments[i].contentType);
       const fileExtensionValid = validateFileExtension(attachments[i], allowedFileExtensions);
       const fileSizeValid = validateFileSize(attachmentSizes[i], maxUploadFileSize);
       const fileIsEmpty = parseInt(attachmentSizes[i]) == 0;
       if (!fileExtensionValid || !fileSizeValid || fileIsEmpty) {
-        _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.AttachmentError, buildErrorMessage(attachments[i].name, fileExtensionValid, fileSizeValid, fileIsEmpty, maxUploadFileSize, localizedTexts));
+        _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.AttachmentError, buildErrorMessage(attachments[i].name, fileExtensionValid, fileSizeValid, fileIsEmpty, maxUploadFileSize.toString(), maxFileSizeSupportedByDynamics, localizedTexts));
         attachments.splice(i, 1);
         attachmentSizes.splice(i, 1);
         i--;
@@ -61,58 +65,118 @@ const validateFileExtension = (attachment, allowedFileExtensions) => {
   return allExtensions.indexOf(fileExtension) > -1;
 };
 const validateFileSize = (attachmentSize, maxUploadFileSize) => {
-  return (maxUploadFileSize && parseInt(maxUploadFileSize) * MBtoBRatio) > parseInt(attachmentSize);
+  return maxUploadFileSize * MBtoBRatio > parseInt(attachmentSize);
 };
-const buildErrorMessage = (fileName, supportedFileExtension, supportedFileSize, fileIsEmpty, maxUploadFileSize, localizedTexts) => {
+const getMaxUploadFileSize = (maxFileSizeSupportedByDynamicsStr, contentType) => {
+  const maxFileSizeSupportedByDynamics = maxFileSizeSupportedByDynamicsStr && parseInt(maxFileSizeSupportedByDynamicsStr) ? parseInt(maxFileSizeSupportedByDynamicsStr) : _Constants.AMSConstants.maxSupportedFileSize;
+  const amsAttachmentSizeLimit = isImage(contentType) ? _Constants.AMSConstants.maxSupportedImageSize : _Constants.AMSConstants.maxSupportedFileSize;
+  // Takes the smallest max file size configure betteween AMS and Dynamics Config
+  return maxFileSizeSupportedByDynamics < amsAttachmentSizeLimit ? maxFileSizeSupportedByDynamics : amsAttachmentSizeLimit;
+};
+const isImage = contentType => {
+  return _Constants.AMSConstants.supportedImagesMimeTypes.includes(contentType);
+};
+const buildErrorMessage = (fileName, supportedFileExtension, supportedFileSize, fileIsEmpty, maxUploadFileSize, maxFileSizeSupportedByDynamics, localizedTexts) => {
   let errorMessage = "";
   if (!fileName || !maxUploadFileSize) {
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.AttachmentUploadValidatorMiddlewareFailed,
+      Description: "Attachment validation failed",
+      ExceptionDetails: {
+        ErrorDetails: "File provided is null"
+      }
+    });
     return localizedTexts.MIDDLEWARE_BANNER_FILE_NULL_ERROR ?? "";
   }
   if (!supportedFileExtension && !supportedFileSize) {
-    errorMessage = getFileSizeAndFileExtensionErrorMessage(fileName, maxUploadFileSize, localizedTexts);
+    errorMessage = getFileSizeAndFileExtensionErrorMessage(fileName, maxUploadFileSize, maxFileSizeSupportedByDynamics, localizedTexts);
   } else if (!supportedFileSize) {
-    errorMessage = getFileSizeErrorMessage(maxUploadFileSize, localizedTexts);
+    errorMessage = getFileSizeErrorMessage(maxUploadFileSize, maxFileSizeSupportedByDynamics, localizedTexts);
   } else if (!supportedFileExtension) {
     errorMessage = getFileExtensionErrorMessage(fileName, localizedTexts);
   } else if (fileIsEmpty) {
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.AttachmentUploadValidatorMiddlewareFailed,
+      Description: "Attachment validation failed",
+      ExceptionDetails: {
+        ErrorDetails: "File provided is empty"
+      }
+    });
     errorMessage = localizedTexts.MIDDLEWARE_BANNER_FILE_IS_EMPTY_ERROR ?? "";
   } else {
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.AttachmentUploadValidatorMiddlewareFailed,
+      Description: "Attachment validation failed",
+      ExceptionDetails: {
+        ErrorDetails: `Unexpected error: supportedFileExtension=${supportedFileExtension} supportedFileSize=${supportedFileSize} fileIsEmpty=${!fileIsEmpty}`
+      }
+    });
     errorMessage = localizedTexts.MIDDLEWARE_BANNER_ERROR_MESSAGE ?? "";
   }
   return errorMessage;
 };
-const getFileSizeAndFileExtensionErrorMessage = (fileName, maxUploadFileSize, localizedTexts) => {
+const getFileSizeAndFileExtensionErrorMessage = (fileName, maxUploadFileSize, maxFileSizeSupportedByDynamics, localizedTexts) => {
   const index = fileName.lastIndexOf(".");
-  let errorMessage;
+  let errorMessage, exceptionDetails;
   if (index < 0) {
     errorMessage = localizedTexts.MIDDLEWARE_BANNER_FILE_SIZE_WITHOUT_EXTENSION_ERROR;
+    exceptionDetails = `File exceeded the allowed limit of ${maxUploadFileSize} MB and File provided without file extension`;
   } else {
     var _errorMessage;
     const fileExtension = fileName.substring(index);
     errorMessage = localizedTexts.MIDDLEWARE_BANNER_FILE_SIZE_EXTENSION_ERROR;
+    exceptionDetails = `File exceeds the allowed limit of ${maxUploadFileSize} MB and ${fileExtension} files are not supported`;
     if ((_errorMessage = errorMessage) !== null && _errorMessage !== void 0 && _errorMessage.includes("{1}")) {
       errorMessage = errorMessage.replace("{1}", fileExtension);
     }
   }
+  _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+    Event: _TelemetryConstants.TelemetryEvent.AttachmentUploadValidatorMiddlewareFailed,
+    Description: "Attachment validation failed",
+    ExceptionDetails: {
+      ErrorDetails: `${exceptionDetails} Dynamics file size limit=${maxFileSizeSupportedByDynamics} AMS image size limit=${_Constants.AMSConstants.maxSupportedImageSize} AMS file size limit=${_Constants.AMSConstants.maxSupportedFileSize}`
+    }
+  });
   return errorMessage ? errorMessage.includes("{0}") ? errorMessage.replace("{0}", maxUploadFileSize) : errorMessage : "";
 };
 const getFileExtensionErrorMessage = (fileName, localizedTexts) => {
   const index = fileName.lastIndexOf(".");
   if (index < 0) {
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.AttachmentUploadValidatorMiddlewareFailed,
+      Description: "Attachment validation failed",
+      ExceptionDetails: {
+        ErrorDetails: "File provided without file extension"
+      }
+    });
     return localizedTexts.MIDDLEWARE_BANNER_FILE_WITHOUT_EXTENSION ?? "";
   } else {
     const fileExtension = fileName.substring(index);
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.AttachmentUploadValidatorMiddlewareFailed,
+      Description: "Attachment validation failed",
+      ExceptionDetails: {
+        ErrorDetails: `${fileExtension} files extension is not supported.`
+      }
+    });
     const errorMessage = localizedTexts.MIDDLEWARE_BANNER_FILE_EXTENSION_ERROR;
     return errorMessage ? errorMessage.includes("{0}") ? errorMessage.replace("{0}", fileExtension) : errorMessage : "";
   }
 };
-const getFileSizeErrorMessage = (maxUploadFileSize, localizedTexts) => {
+const getFileSizeErrorMessage = (maxUploadFileSize, maxFileSizeSupportedByDynamics, localizedTexts) => {
+  _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+    Event: _TelemetryConstants.TelemetryEvent.AttachmentUploadValidatorMiddlewareFailed,
+    Description: "Attachment validation failed",
+    ExceptionDetails: {
+      ErrorDetails: `File exceeds the allowed limit of ${maxUploadFileSize}MB. Dynamics file size limit=${maxFileSizeSupportedByDynamics} AMS image size limit=${_Constants.AMSConstants.maxSupportedImageSize} AMS file size limit=${_Constants.AMSConstants.maxSupportedFileSize}`
+    }
+  });
   const errorMessage = localizedTexts.MIDDLEWARE_BANNER_FILE_SIZE_ERROR;
   return errorMessage ? errorMessage.includes("{0}") ? errorMessage.replace("{0}", maxUploadFileSize) : errorMessage : "";
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars
-const createAttachmentUploadValidatorMiddleware = (allowedFileExtensions, maxUploadFileSize, localizedTexts) => _ref => {
+const createAttachmentUploadValidatorMiddleware = (allowedFileExtensions, maxFileSizeSupportedByDynamics, localizedTexts) => _ref => {
   let {
     dispatch
   } = _ref;
@@ -123,7 +187,7 @@ const createAttachmentUploadValidatorMiddleware = (allowedFileExtensions, maxUpl
         payload
       } = action;
       if (payload !== null && payload !== void 0 && (_payload$activity = payload.activity) !== null && _payload$activity !== void 0 && _payload$activity.attachments && payload !== null && payload !== void 0 && (_payload$activity2 = payload.activity) !== null && _payload$activity2 !== void 0 && (_payload$activity2$ch = _payload$activity2.channelData) !== null && _payload$activity2$ch !== void 0 && _payload$activity2$ch.attachmentSizes && (payload === null || payload === void 0 ? void 0 : (_payload$activity3 = payload.activity) === null || _payload$activity3 === void 0 ? void 0 : (_payload$activity3$at = _payload$activity3.attachments) === null || _payload$activity3$at === void 0 ? void 0 : _payload$activity3$at.length) === (payload === null || payload === void 0 ? void 0 : (_payload$activity4 = payload.activity) === null || _payload$activity4 === void 0 ? void 0 : (_payload$activity4$ch = _payload$activity4.channelData) === null || _payload$activity4$ch === void 0 ? void 0 : (_payload$activity4$ch2 = _payload$activity4$ch.attachmentSizes) === null || _payload$activity4$ch2 === void 0 ? void 0 : _payload$activity4$ch2.length)) {
-        return next(validateAttachment(action, allowedFileExtensions, maxUploadFileSize, localizedTexts));
+        return next(validateAttachment(action, allowedFileExtensions, maxFileSizeSupportedByDynamics, localizedTexts));
       }
     }
     return next(action);

package/lib/cjs/contexts/common/ConversationEndEntity.js

@@ -0,0 +1,12 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.ConversationEndEntity = void 0;
+let ConversationEndEntity;
+exports.ConversationEndEntity = ConversationEndEntity;
+(function (ConversationEndEntity) {
+  ConversationEndEntity[ConversationEndEntity["Customer"] = 0] = "Customer";
+  ConversationEndEntity[ConversationEndEntity["Agent"] = 1] = "Agent";
+})(ConversationEndEntity || (exports.ConversationEndEntity = ConversationEndEntity = {}));

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -36,11 +36,15 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_RECONNECT_ID"] = 26] = "SET_RECONNECT_ID";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_UNREAD_MESSAGE_COUNT"] = 27] = "SET_UNREAD_MESSAGE_COUNT";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_FOCUS_CHAT_BUTTON"] = 28] = "SET_FOCUS_CHAT_BUTTON";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT"] = 29] = "SET_CONVERSATION_ENDED_BY_AGENT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 30] = "SET_WIDGET_STATE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 31] = "SET_LIVE_CHAT_CONTEXT";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 32] = "SET_BOT_OAUTH_SIGNIN_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 33] = "SET_WIDGET_SIZE";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 34] = "SET_WIDGET_INSTANCE_ID";
-  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONFIG"] = 35] = "SET_LIVE_CHAT_CONFIG";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED"] = 29] = "SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATION_ENDED_BY"] = 30] = "SET_CONVERSATION_ENDED_BY";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_STATE"] = 31] = "SET_WIDGET_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 32] = "SET_LIVE_CHAT_CONTEXT";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 33] = "SET_BOT_OAUTH_SIGNIN_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 34] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 35] = "SET_WIDGET_INSTANCE_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONFIG"] = 36] = "SET_LIVE_CHAT_CONFIG";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_WORKFLOW_IN_PROGRESS"] = 37] = "SET_POST_CHAT_WORKFLOW_IN_PROGRESS";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_INITIAL_CHAT_SDK_REQUEST_ID"] = 38] = "SET_INITIAL_CHAT_SDK_REQUEST_ID";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SHOULD_USE_BOT_SURVEY"] = 39] = "SET_SHOULD_USE_BOT_SURVEY";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -8,10 +8,12 @@ var _ConversationState = require("./ConversationState");
 var _defaultMiddlewareLocalizedTexts = require("../../components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 var _utils = require("../../common/utils");
 var _defaultClientDataStoreProvider = require("../../common/storage/default/defaultClientDataStoreProvider");
+var _Constants = require("../../common/Constants");
 const getLiveChatWidgetContextInitialState = props => {
-  var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps, _props$webChatContain;
+  var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps, _props$controlProps2, _props$webChatContain;
   const widgetCacheId = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
-  const initialState = (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)().getData(widgetCacheId, "localStorage");
+  const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.cacheTtlInMins) ?? _Constants.Constants.CacheTtlInMinutes;
+  const initialState = (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)(cacheTtlInMins).getData(widgetCacheId, "localStorage");
   if (!(0, _utils.isNullOrUndefined)(initialState)) {
     return JSON.parse(initialState);
   }
@@ -29,7 +31,8 @@ const getLiveChatWidgetContextInitialState = props => {
       liveChatContext: undefined,
       customContext: undefined,
       widgetSize: undefined,
-      widgetInstanceId: ""
+      widgetInstanceId: "",
+      initialChatSdkRequestId: ""
     },
     appStates: {
       conversationState: _ConversationState.ConversationState.Closed,
@@ -49,7 +52,10 @@ const getLiveChatWidgetContextInitialState = props => {
       },
       e2vvEnabled: false,
       unreadMessageCount: 0,
-      conversationEndedByAgent: false
+      conversationEndedByAgentEventReceived: false,
+      conversationEndedBy: undefined,
+      postChatWorkflowInProgress: false,
+      shouldUseBotSurvey: false
     },
     uiStates: {
       showConfirmationPane: false,

package/lib/cjs/contexts/createReducer.js

@@ -264,12 +264,20 @@ const createReducer = () => {
         return {
           ...action.payload
         };
-      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT:
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT_EVENT_RECEIVED:
         return {
           ...state,
           appStates: {
             ...state.appStates,
-            conversationEndedByAgent: action.payload
+            conversationEndedByAgentEventReceived: action.payload
+          }
+        };
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY:
+        return {
+          ...state,
+          appStates: {
+            ...state.appStates,
+            conversationEndedBy: action.payload
           }
         };
       case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_SIZE:
@@ -299,6 +307,32 @@ const createReducer = () => {
             liveChatConfig: action.payload
           }
         };
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_WORKFLOW_IN_PROGRESS:
+        return {
+          ...state,
+          appStates: {
+            ...state.appStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            postChatWorkflowInProgress: action.payload
+          }
+        };
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_INITIAL_CHAT_SDK_REQUEST_ID:
+        return {
+          ...state,
+          domainStates: {
+            ...state.domainStates,
+            initialChatSdkRequestId: action.payload
+          }
+        };
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOULD_USE_BOT_SURVEY:
+        return {
+          ...state,
+          appStates: {
+            ...state.appStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            shouldUseBotSurvey: action.payload
+          }
+        };
       default:
         return state;
     }

package/lib/cjs/hooks/useDebounce.js

@@ -0,0 +1,28 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = useDebounce;
+var _react = require("react");
+function useDebounce(func) {
+  let delay = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : 1000;
+  const timer = (0, _react.useRef)();
+  (0, _react.useEffect)(() => {
+    return () => {
+      if (!timer.current) return;
+      clearTimeout(timer.current);
+    };
+  }, []);
+  const debouncedFunction = function () {
+    for (var _len = arguments.length, args = new Array(_len), _key = 0; _key < _len; _key++) {
+      args[_key] = arguments[_key];
+    }
+    const newTimer = setTimeout(() => {
+      func(...args);
+    }, delay);
+    clearTimeout(timer.current);
+    timer.current = newTimer;
+  };
+  return debouncedFunction;
+}

package/lib/cjs/hooks/useWindowDimensions.js

@@ -0,0 +1,30 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = useWindowDimensions;
+var _react = require("react");
+var _useDebounce = _interopRequireDefault(require("./useDebounce"));
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function getWindowDimensions() {
+  const {
+    innerWidth: width,
+    innerHeight: height
+  } = window;
+  return {
+    width,
+    height
+  };
+}
+function useWindowDimensions() {
+  let delay = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : 200;
+  const [windowDimensions, setWindowDimensions] = (0, _react.useState)(getWindowDimensions());
+  const handleResize = () => setWindowDimensions(getWindowDimensions());
+  const debouncedHandleResize = (0, _useDebounce.default)(handleResize, delay);
+  (0, _react.useEffect)(() => {
+    window.addEventListener("resize", debouncedHandleResize);
+    return () => window.removeEventListener("resize", debouncedHandleResize);
+  }, []);
+  return windowDimensions;
+}

package/lib/cjs/plugins/newMessageEventHandler.js

@@ -15,6 +15,7 @@ const createOnNewAdapterActivityHandler = (chatId, userId) => {
     const isHistoryMessage = isActivityMessage && ((activity === null || activity === void 0 ? void 0 : (_activity$channelData = activity.channelData) === null || _activity$channelData === void 0 ? void 0 : (_activity$channelData2 = _activity$channelData.tags) === null || _activity$channelData2 === void 0 ? void 0 : _activity$channelData2.includes(_Constants.Constants.historyMessageTag)) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData3 = activity.channelData) === null || _activity$channelData3 === void 0 ? void 0 : _activity$channelData3.fromList));
     raiseMessageEvent(activity, isHistoryMessage);
   };
+  let isHistoryMessageReceivedEventRasied = false;
   const raiseMessageEvent = (activity, isHistoryMessage) => {
     if ((activity === null || activity === void 0 ? void 0 : activity.type) === _Constants.Constants.message) {
       var _text, _text2, _activity$channelData4, _activity$from;
@@ -45,6 +46,10 @@ const createOnNewAdapterActivityHandler = (chatId, userId) => {
         if (activity !== null && activity !== void 0 && (_activity$channelData5 = activity.channelData) !== null && _activity$channelData5 !== void 0 && (_activity$channelData6 = _activity$channelData5.tags) !== null && _activity$channelData6 !== void 0 && _activity$channelData6.includes(_Constants.Constants.systemMessageTag)) {
           // eslint-disable-next-line @typescript-eslint/no-explicit-any
           payload.messageType = _Constants.Constants.systemMessageTag;
+          _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+            Event: _TelemetryConstants.TelemetryEvent.SystemMessageReceived,
+            Description: "System message received"
+          });
         } else {
           var _activity$channelData7, _activity$channelData8, _activity$channelData9;
           // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -69,6 +74,15 @@ const createOnNewAdapterActivityHandler = (chatId, userId) => {
             Description: "New message received",
             Data: payload
           });
+        } else {
+          if (!isHistoryMessageReceivedEventRasied) {
+            isHistoryMessageReceivedEventRasied = true;
+            _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+              Event: _TelemetryConstants.TelemetryEvent.HistoryMessageReceived,
+              Description: "History message received",
+              Data: payload
+            });
+          }
         }
       }
     }

package/lib/esm/common/Constants.js

@@ -21,6 +21,8 @@ _defineProperty(Constants, "truePascal", "True");
 _defineProperty(Constants, "true", "true");
 _defineProperty(Constants, "false", "false");
 _defineProperty(Constants, "maximumUnreadMessageCount", 99);
+_defineProperty(Constants, "userParticipantTypeTag", "User");
+_defineProperty(Constants, "botParticipantTypeTag", "Bot");
 _defineProperty(Constants, "channelIdKey", "ChannelId-");
 _defineProperty(Constants, "ChannelId", "lcw");
 _defineProperty(Constants, "CustomerTag", "FromCustomer");
@@ -44,8 +46,8 @@ _defineProperty(Constants, "acsChannel", "ACS_CHANNEL");
 _defineProperty(Constants, "publicMessageTag", "public");
 _defineProperty(Constants, "supportedAdaptiveCardContentTypes", ["application/vnd.microsoft.card.adaptive", "application/vnd.microsoft.card.audio", "application/vnd.microsoft.card.hero", "application/vnd.microsoft.card.receipt", "application/vnd.microsoft.card.thumbnail", "application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"]);
 _defineProperty(Constants, "maxUploadFileSize", "500000");
-_defineProperty(Constants, "imageRegex", /(\.)(jpeg|jpg|jiff|png|gif|bmp)$/i);
-_defineProperty(Constants, "audioMediaRegex", /(\.)(aac|aiff|alac|flac|mp2|mp3|pcm|wav|wma)$/i);
+_defineProperty(Constants, "imageRegex", /(\.)(jpeg|jpg|jiff|png|gif|bmp|webp)$/i);
+_defineProperty(Constants, "audioMediaRegex", /(\.)(aac|aiff|alac|amr|flac|mp2|mp3|pcm|wav|wma)$/i);
 _defineProperty(Constants, "videoMediaRegex", /(\.)(avchd|avi|flv|mpe|mpeg|mpg|mpv|mp4|m4p|m4v|mov|qt|swf|webm|wmv)$/i);
 _defineProperty(Constants, "chromeSupportedInlineMediaRegex", /(\.)(aac|mp3|wav|mp4)$/i);
 _defineProperty(Constants, "firefoxSupportedInlineMediaRegex", /(\.)(aac|flac|mp3|wav|mp4|mov)$/i);
@@ -82,6 +84,7 @@ _defineProperty(Constants, "internetConnectionTestUrlText", "Omnichannel Connect
 _defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChanged");
 _defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
 _defineProperty(Constants, "BrowserUnloadConfirmationMessage", "Do you want to leave chat?");
+_defineProperty(Constants, "CacheTtlInMinutes", 15);
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
 _defineProperty(HtmlIdNames, "MSLiveChatWidget", "MSLiveChatWidget");
@@ -122,11 +125,16 @@ _defineProperty(HtmlAttributeNames, "noreferrerTag", "noreferrer");
 _defineProperty(HtmlAttributeNames, "adaptiveCardClassName", "ac-adaptiveCard");
 _defineProperty(HtmlAttributeNames, "adaptiveCardTextBlockClassName", "ac-textBlock");
 _defineProperty(HtmlAttributeNames, "adaptiveCardToggleInputClassName", "ac-toggleInput");
+_defineProperty(HtmlAttributeNames, "adaptiveCardActionSetClassName", "ac-actionSet");
 export class WebChatMiddlewareConstants {}
 _defineProperty(WebChatMiddlewareConstants, "nextVisibleActivity", "nextVisibleActivity");
 _defineProperty(WebChatMiddlewareConstants, "timeBetweenTimestampGroups", 300000);
 _defineProperty(WebChatMiddlewareConstants, "maxTextLength", 6000);
 _defineProperty(WebChatMiddlewareConstants, "adaptiveCard", "AdaptiveCard");
+export class AMSConstants {}
+_defineProperty(AMSConstants, "supportedImagesMimeTypes", ["image/jpeg", "image/png", "image/gif", "image/heic", "image/webp"]);
+_defineProperty(AMSConstants, "maxSupportedImageSize", 20);
+_defineProperty(AMSConstants, "maxSupportedFileSize", 300);
 export class MimeTypes {}
 _defineProperty(MimeTypes, "UnknownFileType", "application/octet-stream");
 export class LocaleConstants {}

package/lib/esm/common/storage/default/defaultCacheManager.js

@@ -6,11 +6,11 @@ import { getWidgetCacheId } from "../../utils";
 import { defaultClientDataStoreProvider } from "./defaultClientDataStoreProvider";
 export class defaultCacheManager {}
 _defineProperty(defaultCacheManager, "InternalCache", {});
-export const registerBroadcastServiceForLocalStorage = (orgid, widgetId, widgetInstanceId) => {
+export const registerBroadcastServiceForLocalStorage = (orgid, widgetId, widgetInstanceId, ttlInMins) => {
   const widgetCacheId = getWidgetCacheId(orgid, widgetId, widgetInstanceId);
   BroadcastService.getMessageByEventName(widgetCacheId).subscribe(msg => {
     try {
-      defaultClientDataStoreProvider().setData(widgetCacheId, JSON.stringify(msg.payload), "localStorage");
+      defaultClientDataStoreProvider(ttlInMins).setData(widgetCacheId, JSON.stringify(msg.payload), "localStorage");
     } catch (error) {
       console.error("Error in setting data to localstorage", error);
     }

package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js

@@ -1,18 +1,27 @@
-import { inMemoryDataStore } from "./defaultInMemoryDataStore";
-import { TelemetryHelper } from "../../telemetry/TelemetryHelper";
+/* eslint-disable @typescript-eslint/no-explicit-any */
+
 import { LogLevel, TelemetryEvent } from "../../telemetry/TelemetryConstants";
-export const defaultClientDataStoreProvider = () => {
+import { TelemetryHelper } from "../../telemetry/TelemetryHelper";
+import { inMemoryDataStore } from "./defaultInMemoryDataStore";
+export const defaultClientDataStoreProvider = function () {
+  let cacheTtlinMins = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : 0;
+  let ttlInMs = 0;
   const isCookieAllowed = () => {
     try {
       localStorage;
       sessionStorage;
       return true;
     } catch (error) {
-      console.error("Third party cookie blocked");
+      if (!window.TPCWarningShown) {
+        console.warn("Third party cookies blocked.");
+        window.TPCWarningShown = true;
+      }
       return false;
     }
   };
-  const TtlInMs = 15 * 60 * 1000; // 15 mins
+  if (ttlInMs == 0) {
+    ttlInMs = cacheTtlinMins * 60 * 1000;
+  }
   const dataStoreProvider = {
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     setData: (key, data, type) => {
@@ -22,7 +31,7 @@ export const defaultClientDataStoreProvider = () => {
             const now = new Date();
             const item = {
               data: data,
-              expiry: now.getTime() + TtlInMs
+              expiry: now.getTime() + ttlInMs
             };
             const strItem = JSON.stringify(item);
             if (type === "localStorage") {

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -49,6 +49,12 @@ export let BroadcastEvent;
   BroadcastEvent["InitiateEndChatOnBrowserUnload"] = "InitiateEndChatOnBrowserUnload";
   BroadcastEvent["ClosePopoutWindow"] = "ClosePopoutWindow";
   BroadcastEvent["RaiseErrorEvent"] = "RaiseErrorEvent";
+  BroadcastEvent["NetworkDisconnected"] = "NetworkDisconnected";
+  BroadcastEvent["NetworkReconnected"] = "NetworkReconnected";
+  BroadcastEvent["SigninCardReceived"] = "SignInCardReceived";
+  BroadcastEvent["BotAuthConfigRequest"] = "BotAuthConfigRequest";
+  BroadcastEvent["BotAuthConfigResponse"] = "BotAuthConfigResponse";
+  BroadcastEvent["HideChatVisibilityChangeEvent"] = "hideChatVisibilityChangeEvent";
 })(BroadcastEvent || (BroadcastEvent = {}));
 export let TelemetryEvent;
 (function (TelemetryEvent) {
@@ -84,11 +90,10 @@ export let TelemetryEvent;
   TelemetryEvent["GetConversationDetailsCallFailed"] = "GetConversationDetailsCallFailed";
   TelemetryEvent["EndChatSDKCallFailed"] = "EndChatSDKCallFailed";
   TelemetryEvent["GetChatReconnectContextSDKCallFailed"] = "GetChatReconnectContextSDKCallFailed";
-  TelemetryEvent["PostChatContextCallSucceed"] = "PostChatContextCallSucceed";
-  TelemetryEvent["PostChatContextCallFailed"] = "PostChatContextCallFailed";
   TelemetryEvent["ParseAdaptiveCardFailed"] = "ParseAdaptiveCardFailed";
   TelemetryEvent["ClientDataStoreProviderFailed"] = "ClientDataStoreProviderFailed";
   TelemetryEvent["InMemoryDataStoreFailed"] = "InMemoryDataStoreFailed";
+  TelemetryEvent["ChatVisibilityChanged"] = "ChatVisibilityChanged";
   TelemetryEvent["WebChatLoaded"] = "WebChatLoaded";
   TelemetryEvent["LCWChatButtonClicked"] = "LCWChatButtonClicked";
   TelemetryEvent["LCWChatButtonShow"] = "LCWChatButtonShow";
@@ -96,6 +101,7 @@ export let TelemetryEvent;
   TelemetryEvent["WidgetLoadComplete"] = "WidgetLoadComplete";
   TelemetryEvent["WidgetLoadFailed"] = "WidgetLoadFailed";
   TelemetryEvent["StartChatMethodException"] = "StartChatMethodException";
+  TelemetryEvent["CloseChatCall"] = "CloseChatCall";
   TelemetryEvent["CloseChatMethodException"] = "CloseChatMethodException";
   TelemetryEvent["PrechatSurveyLoaded"] = "PrechatSurveyLoaded";
   TelemetryEvent["PrechatSubmitted"] = "PrechatSubmitted";
@@ -109,6 +115,7 @@ export let TelemetryEvent;
   TelemetryEvent["DownloadTranscriptResponseNullOrUndefined"] = "DownloadTranscriptResponseNullOrUndefined";
   TelemetryEvent["EmailTranscriptSent"] = "EmailTranscriptSent";
   TelemetryEvent["EmailTranscriptFailed"] = "EmailTranscriptFailed";
+  TelemetryEvent["ErrorUIPaneLoaded"] = "ErrorUIPaneLoaded";
   TelemetryEvent["DownloadTranscriptFailed"] = "DownloadTranscriptFailed";
   TelemetryEvent["StartChatFailed"] = "StartChatFailed";
   TelemetryEvent["IC3ThreadUpdateEventReceived"] = "IC3ThreadUpdateEventReceived";
@@ -117,8 +124,6 @@ export let TelemetryEvent;
   TelemetryEvent["LoadingPaneLoaded"] = "LoadingPaneLoaded";
   TelemetryEvent["EmailTranscriptLoaded"] = "EmailTranscriptLoaded";
   TelemetryEvent["OutOfOfficePaneLoaded"] = "OutOfOfficePaneLoaded";
-  TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
-  TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
   TelemetryEvent["ConfirmationPaneLoaded"] = "ConfirmationPaneLoaded";
   TelemetryEvent["ProactiveChatPaneLoaded"] = "ProactiveChatPaneLoaded";
   TelemetryEvent["ReconnectChatPaneLoaded"] = "ReconnectChatPaneLoaded";
@@ -131,6 +136,7 @@ export let TelemetryEvent;
   TelemetryEvent["SuppressBotMagicCodeSucceeded"] = "SuppressBotMagicCodeSucceeded";
   TelemetryEvent["SuppressBotMagicCodeFailed"] = "SuppressBotMagicCodeFailed";
   TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
+  TelemetryEvent["AppStatesException"] = "AppStatesException";
   TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
   TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
   TelemetryEvent["GetAuthTokenFailed"] = "GetAuthTokenFailed";
@@ -138,15 +144,23 @@ export let TelemetryEvent;
   TelemetryEvent["CustomerVoiceResponsePageLoaded"] = "CustomerVoiceResponsePageLoaded";
   TelemetryEvent["CustomerVoiceFormResponseSubmitted"] = "CustomerVoiceFormResponseSubmitted";
   TelemetryEvent["CustomerVoiceFormResponseError"] = "CustomerVoiceFormResponseError";
+  TelemetryEvent["BotAuthActivityEmptySasUrl"] = "BotAuthActivityEmptySasUrl";
+  TelemetryEvent["SetBotAuthProviderFetchConfig"] = "SetBotAuthProviderFetchConfig";
+  TelemetryEvent["SetBotAuthProviderHideCard"] = "SetBotAuthProviderHideCard";
+  TelemetryEvent["SetBotAuthProviderDisplayCard"] = "SetBotAuthProviderDisplayCard";
+  TelemetryEvent["SetBotAuthProviderNotFound"] = "SetBotAuthProviderNotFound";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
+  TelemetryEvent["AttachmentUploadValidatorMiddlewareFailed"] = "AttachmentUploadValidatorMiddlewareFailed";
   TelemetryEvent["QueuePositionMessageRecieved"] = "QueuePositionMessageRecieved";
   TelemetryEvent["AverageWaitTimeMessageRecieved"] = "AverageWaitTimeMessageRecieved";
   TelemetryEvent["DataMaskingRuleApplied"] = "DataMaskingRuleApplied";
   TelemetryEvent["DataMaskingRuleApplyFailed"] = "DataMaskingRuleApplyFailed";
   TelemetryEvent["IC3ClientEvent"] = "IC3ClientEvent";
   TelemetryEvent["ConversationEndedThreadEventReceived"] = "ConversationEndedThreadEventReceived";
+  TelemetryEvent["ConversationEndedByCustomer"] = "ConversationEndedByCustomer";
+  TelemetryEvent["ConversationEndedByAgent"] = "ConversationEndedByAgent";
   TelemetryEvent["InvalidConfiguration"] = "InvalidConfiguration";
   TelemetryEvent["SendTypingIndicatorSucceeded"] = "SendTypingIndicatorSucceeded";
   TelemetryEvent["SendTypingIndicatorFailed"] = "SendTypingIndicatorFailed";
@@ -164,9 +178,20 @@ export let TelemetryEvent;
   TelemetryEvent["ReconnectChatMinimize"] = "ReconnectChatMinimize";
   TelemetryEvent["MessageSent"] = "MessageSent";
   TelemetryEvent["MessageReceived"] = "MessageReceived";
+  TelemetryEvent["SystemMessageReceived"] = "SystemMessageReceived";
+  TelemetryEvent["HistoryMessageReceived"] = "HistoryMessageReceived";
   TelemetryEvent["CustomContextReceived"] = "CustomContextReceived";
   TelemetryEvent["NetworkDisconnected"] = "NetworkDisconnected";
   TelemetryEvent["NetworkReconnected"] = "NetworkReconnected";
+  TelemetryEvent["LinkModePostChatWorkflowStarted"] = "LinkModePostChatWorkflowStarted";
+  TelemetryEvent["EmbedModePostChatWorkflowStarted"] = "EmbedModePostChatWorkflowStarted";
+  TelemetryEvent["PostChatWorkflowFromCustomer"] = "PostChatWorkflowFromCustomer";
+  TelemetryEvent["PostChatWorkflowFromAgent"] = "PostChatWorkflowFromAgent";
+  TelemetryEvent["PostChatWorkflowFromBot"] = "PostChatWorkflowFromBot";
+  TelemetryEvent["PostChatContextCallSucceed"] = "PostChatContextCallSucceed";
+  TelemetryEvent["PostChatContextCallFailed"] = "PostChatContextCallFailed";
+  TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
+  TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
 })(TelemetryEvent || (TelemetryEvent = {}));
 export class TelemetryConstants {
   static map(eventTypeOrScenarioType) {
@@ -221,6 +246,12 @@ export class TelemetryConstants {
       case TelemetryEvent.CustomerVoiceResponsePageLoaded:
       case TelemetryEvent.CustomerVoiceFormResponseSubmitted:
       case TelemetryEvent.CustomerVoiceFormResponseError:
+      case TelemetryEvent.LinkModePostChatWorkflowStarted:
+      case TelemetryEvent.EmbedModePostChatWorkflowStarted:
+      case TelemetryEvent.PostChatWorkflowFromCustomer:
+      case TelemetryEvent.PostChatWorkflowFromAgent:
+      case TelemetryEvent.PostChatWorkflowFromBot:
+      case TelemetryEvent.AppStatesException:
         return ScenarioType.ACTIONS;
       case TelemetryEvent.StartChatSDKCall:
       case TelemetryEvent.StartChatEventRecevied: