@microsoft/omnichannel-chat-widget 0.1.0-main.5063558 → 0.1.0-main.50fdaaa

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (303) hide show
  1. package/README.md +7 -34
  2. package/lib/cjs/assets/Icons.js +4 -2
  3. package/lib/cjs/common/Constants.js +24 -171
  4. package/lib/cjs/common/KeyCodes.js +3 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  6. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  7. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +111 -0
  8. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  9. package/lib/cjs/common/telemetry/TelemetryConstants.js +41 -23
  10. package/lib/cjs/common/telemetry/TelemetryHelper.js +21 -59
  11. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  13. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  14. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  15. package/lib/cjs/common/utils.js +40 -106
  16. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  17. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  18. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  19. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -33
  20. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -37
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  23. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  24. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  27. package/lib/cjs/components/headerstateful/HeaderStateful.js +18 -31
  28. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  29. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js +139 -0
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  33. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  34. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  35. package/lib/cjs/components/livechatwidget/common/authHelper.js +13 -15
  36. package/lib/cjs/components/livechatwidget/common/createAdapter.js +4 -13
  37. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  38. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  39. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  40. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  41. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +125 -49
  42. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  43. package/lib/cjs/components/livechatwidget/common/endChat.js +71 -50
  44. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  45. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  46. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  47. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +41 -66
  48. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +79 -152
  49. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  50. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  51. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  52. package/lib/cjs/components/livechatwidget/common/startChat.js +176 -127
  53. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  54. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  55. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  56. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +232 -244
  57. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +26 -19
  58. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  59. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  60. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  61. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  62. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  64. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  65. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  66. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -38
  67. package/lib/cjs/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  68. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  69. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  70. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +29 -34
  71. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  72. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  73. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  74. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  75. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  76. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  77. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  78. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  79. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +10 -22
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -61
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +8 -42
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +4 -22
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +20 -34
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  121. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  122. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  123. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  124. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  125. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  126. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -29
  127. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +12 -11
  128. package/lib/cjs/contexts/createReducer.js +154 -108
  129. package/lib/cjs/controller/componentController.js +2 -31
  130. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  131. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  132. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  133. package/lib/cjs/hooks/useDebounce.js +28 -0
  134. package/lib/cjs/hooks/useWindowDimensions.js +30 -0
  135. package/lib/cjs/index.js +0 -5
  136. package/lib/cjs/plugins/newMessageEventHandler.js +29 -36
  137. package/lib/esm/assets/Icons.js +2 -1
  138. package/lib/esm/common/Constants.js +21 -158
  139. package/lib/esm/common/KeyCodes.js +3 -3
  140. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  141. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  142. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +104 -0
  143. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  144. package/lib/esm/common/telemetry/TelemetryConstants.js +45 -20
  145. package/lib/esm/common/telemetry/TelemetryHelper.js +21 -47
  146. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  147. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  148. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  149. package/lib/esm/common/utils.js +38 -53
  150. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  151. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  152. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  153. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +11 -14
  154. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +9 -16
  155. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  156. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  157. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  158. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  159. package/lib/esm/components/headerstateful/HeaderStateful.js +18 -16
  160. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  161. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  162. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js +134 -0
  163. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  164. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  165. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  166. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  167. package/lib/esm/components/livechatwidget/common/authHelper.js +13 -10
  168. package/lib/esm/components/livechatwidget/common/createAdapter.js +6 -6
  169. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  170. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  171. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  172. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  173. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +126 -35
  174. package/lib/esm/components/livechatwidget/common/endChat.js +73 -35
  175. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  176. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  177. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  178. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +43 -31
  179. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +77 -130
  180. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  181. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  182. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  183. package/lib/esm/components/livechatwidget/common/startChat.js +175 -98
  184. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  185. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  186. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +234 -178
  187. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +26 -7
  188. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  189. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  190. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  191. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  192. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  193. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  194. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  195. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  196. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -22
  197. package/lib/esm/components/prechatsurveypanestateful/common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps.js +1 -1
  198. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  199. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  200. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +27 -9
  201. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  202. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  203. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  204. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  205. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  206. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  207. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  208. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  209. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +12 -14
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -39
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +9 -28
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +5 -14
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +19 -23
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  250. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  251. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  252. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  253. package/lib/esm/contexts/ChatContextStore.js +2 -1
  254. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  255. package/lib/esm/contexts/common/ConversationState.js +0 -1
  256. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -29
  257. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +12 -7
  258. package/lib/esm/contexts/createReducer.js +154 -105
  259. package/lib/esm/controller/componentController.js +3 -2
  260. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  261. package/lib/esm/hooks/useChatContextStore.js +0 -4
  262. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  263. package/lib/esm/hooks/useDebounce.js +22 -0
  264. package/lib/esm/hooks/useWindowDimensions.js +23 -0
  265. package/lib/esm/plugins/newMessageEventHandler.js +29 -26
  266. package/lib/types/assets/Icons.d.ts +1 -0
  267. package/lib/types/common/Constants.d.ts +14 -0
  268. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  269. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  270. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  271. package/lib/types/common/telemetry/TelemetryConstants.d.ts +29 -5
  272. package/lib/types/common/telemetry/definitions/Contracts.d.ts +4 -4
  273. package/lib/types/common/telemetry/definitions/Payload.d.ts +1 -0
  274. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +4 -0
  275. package/lib/types/common/utils.d.ts +1 -0
  276. package/lib/types/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.d.ts +9 -0
  277. package/lib/types/components/livechatwidget/common/authHelper.d.ts +3 -2
  278. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  279. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  280. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -4
  281. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +3 -1
  282. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +4 -2
  283. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  284. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  285. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  286. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  287. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  288. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  289. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  290. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  291. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  292. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  293. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  294. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  295. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  296. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  297. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.d.ts +1 -1
  298. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +3 -2
  299. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -28
  300. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  301. package/lib/types/hooks/useDebounce.d.ts +3 -0
  302. package/lib/types/hooks/useWindowDimensions.d.ts +4 -0
  303. package/package.json +3 -3
@@ -1,19 +1,20 @@
1
1
  function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
2
-
3
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
4
- import { BroadcastService, decodeComponentString, BroadcastServiceInitialize } from "@microsoft/omnichannel-chat-components";
3
+ import { BroadcastService, BroadcastServiceInitialize, decodeComponentString } from "@microsoft/omnichannel-chat-components";
5
4
  import { Stack } from "@fluentui/react";
6
5
  import React, { useEffect, useRef, useState } from "react";
6
+ import { checkIfConversationStillValid, initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
7
7
  import { createTimer, getBroadcastChannelName, getLocaleDirection, getStateFromCache, getWidgetCacheId, getWidgetEndChatEventName, isNullOrEmptyString, isUndefinedOrEmpty } from "../../../common/utils";
8
- import { getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat, startUnauthenticatedReconnectChat } from "../common/reconnectChatHelper";
9
- import { initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
8
+ import { endChat, prepareEndChat } from "../common/endChat";
10
9
  import { shouldShowCallingContainer, shouldShowChatButton, shouldShowConfirmationPane, shouldShowEmailTranscriptPane, shouldShowHeader, shouldShowLoadingPane, shouldShowOutOfOfficeHoursPane, shouldShowPostChatLoadingPane, shouldShowPostChatSurveyPane, shouldShowPreChatSurveyPane, shouldShowProactiveChatPane, shouldShowReconnectChatPane, shouldShowWebChatContainer } from "../../../controller/componentController";
10
+ import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
11
11
  import CallingContainerStateful from "../../callingcontainerstateful/CallingContainerStateful";
12
12
  import ChatButtonStateful from "../../chatbuttonstateful/ChatButtonStateful";
13
13
  import { Components } from "botframework-webchat";
14
14
  import ConfirmationPaneStateful from "../../confirmationpanestateful/ConfirmationPaneStateful";
15
15
  import { ConversationState } from "../../../contexts/common/ConversationState";
16
16
  import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
17
+ import { Constants, E2VVOptions } from "../../../common/Constants";
17
18
  import { ElementType } from "@microsoft/omnichannel-chat-components";
18
19
  import EmailTranscriptPaneStateful from "../../emailtranscriptpanestateful/EmailTranscriptPaneStateful";
19
20
  import HeaderStateful from "../../headerstateful/HeaderStateful";
@@ -30,181 +31,182 @@ import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
30
31
  import WebChatContainerStateful from "../../webchatcontainerstateful/WebChatContainerStateful";
31
32
  import { createFooter } from "../common/createFooter";
32
33
  import { createInternetConnectionChangeHandler } from "../common/createInternetConnectionChangeHandler";
34
+ import { defaultClientDataStoreProvider } from "../../../common/storage/default/defaultClientDataStoreProvider";
35
+ import { defaultScrollBarProps } from "../common/defaultProps/defaultScrollBarProps";
33
36
  import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
34
37
  import { disposeTelemetryLoggers } from "../common/disposeTelemetryLoggers";
35
- import { endChat, prepareEndChat } from "../common/endChat";
36
38
  import { getGeneralStylesForButton } from "../common/getGeneralStylesForButton";
37
39
  import { initCallingSdk } from "../common/initCallingSdk";
38
40
  import { initConfirmationPropsComposer } from "../common/initConfirmationPropsComposer";
39
41
  import { initWebChatComposer } from "../common/initWebChatComposer";
42
+ import { registerBroadcastServiceForLocalStorage } from "../../../common/storage/default/defaultCacheManager";
40
43
  import { registerTelemetryLoggers } from "../common/registerTelemetryLoggers";
41
44
  import { setPostChatContextAndLoadSurvey } from "../common/setPostChatContextAndLoadSurvey";
42
45
  import { startProactiveChat } from "../common/startProactiveChat";
43
46
  import useChatAdapterStore from "../../../hooks/useChatAdapterStore";
44
47
  import useChatContextStore from "../../../hooks/useChatContextStore";
45
48
  import useChatSDKStore from "../../../hooks/useChatSDKStore";
46
- import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
47
- import { Constants } from "../../../common/Constants";
48
49
  export const LiveChatWidgetStateful = props => {
49
- var _props$webChatContain, _props$styleProps, _props$controlProps, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps14, _props$controlProps15, _props$componentOverr, _props$controlProps16, _props$componentOverr2, _props$controlProps17, _props$componentOverr3, _props$controlProps18, _props$componentOverr4, _props$controlProps19, _props$componentOverr5, _props$controlProps20, _props$componentOverr6, _props$controlProps21, _props$componentOverr7, _props$controlProps22, _props$controlProps23, _props$componentOverr8, _props$controlProps24, _props$componentOverr9, _props$controlProps25, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
50
-
51
- const [state, dispatch] = useChatContextStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
52
-
50
+ var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps14, _props$controlProps15, _props$componentOverr, _props$controlProps16, _props$componentOverr2, _props$controlProps17, _props$componentOverr3, _props$controlProps18, _props$componentOverr4, _props$controlProps19, _props$componentOverr5, _props$controlProps20, _props$componentOverr6, _props$controlProps21, _props$componentOverr7, _props$controlProps22, _props$controlProps23, _props$componentOverr8, _props$controlProps24, _props$componentOverr9, _props$controlProps25, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
51
+ const [state, dispatch] = useChatContextStore();
52
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
53
53
  const [adapter, setAdapter] = useChatAdapterStore();
54
- const [webChatStyles, setWebChatStyles] = useState({ ...defaultWebChatContainerStatefulProps.webChatStyles,
54
+ const [webChatStyles, setWebChatStyles] = useState({
55
+ ...defaultWebChatContainerStatefulProps.webChatStyles,
55
56
  ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
56
- }); // eslint-disable-next-line @typescript-eslint/no-explicit-any
57
-
58
- const chatSDK = useChatSDKStore(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
59
-
57
+ });
58
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
59
+ const chatSDK = useChatSDKStore();
60
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
60
61
  const [voiceVideoCallingSDK, setVoiceVideoCallingSDK] = useState(undefined);
61
62
  const {
62
63
  Composer
63
64
  } = Components;
64
- const canStartProactiveChat = useRef(true); // Process general styles
65
+ const canStartProactiveChat = useRef(true);
65
66
 
67
+ // Process general styles
66
68
  const generalStyles = {
67
69
  root: Object.assign({}, getGeneralStylesForButton(state), (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyles)
68
70
  };
71
+
72
+ //Scrollbar styles
73
+ const scrollbarProps = Object.assign({}, defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
74
+ const broadcastServiceChannelName = getBroadcastChannelName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
75
+ BroadcastServiceInitialize(broadcastServiceChannelName);
69
76
  TelemetryTimers.LcwLoadToChatButtonTimer = createTimer();
70
- const widgetElementId = ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.id) || "oc-lcw";
77
+ const widgetElementId = ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.id) || "oc-lcw";
71
78
  const currentMessageCountRef = useRef(0);
72
79
  let widgetStateEventName = "";
80
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
81
+ let optionalParams;
82
+ let activeCachedChatExist = false;
83
+ const setOptionalParams = () => {
84
+ var _state$appStates, _state$domainStates;
85
+ if (!isUndefinedOrEmpty((_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.reconnectId)) {
86
+ activeCachedChatExist = true;
87
+ optionalParams = {
88
+ reconnectId: state.appStates.reconnectId
89
+ };
90
+ } else if (!isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext)) {
91
+ var _state$domainStates2;
92
+ activeCachedChatExist = true;
93
+ optionalParams = {
94
+ liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
95
+ };
96
+ } else {
97
+ activeCachedChatExist = false;
98
+ optionalParams = {};
99
+ }
100
+ };
73
101
 
74
- const initiateEndChatOnBrowserUnload = () => {
75
- var _DataStoreManager$cli;
76
-
77
- TelemetryHelper.logActionEvent(LogLevel.INFO, {
78
- Event: TelemetryEvent.BrowserUnloadEventStarted,
79
- Description: "Browser unload event received."
80
- });
81
- endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false); // Clean local storage
82
-
83
- (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage"); //Dispose calling instance
84
-
85
- if (voiceVideoCallingSDK) {
86
- voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
87
- } //Message for clearing window[popouTab]
102
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
103
+ const startChat = async (props, localState) => {
104
+ let isChatValid = false;
88
105
 
106
+ //Start a chat from cache/reconnectid
107
+ if (activeCachedChatExist === true) {
108
+ var _state$domainStates3, _state$domainStates3$;
109
+ dispatch({
110
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
111
+ payload: ConversationState.Loading
112
+ });
113
+ if (localState) {
114
+ localState.appStates.conversationState = ConversationState.Loading;
115
+ }
89
116
 
90
- BroadcastService.postMessage({
91
- eventName: BroadcastEvent.ClosePopoutWindow
92
- });
117
+ //Check if conversation state is not in wrapup or closed state
118
+ isChatValid = await checkIfConversationStillValid(chatSDK, props, (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : (_state$domainStates3$ = _state$domainStates3.liveChatContext) === null || _state$domainStates3$ === void 0 ? void 0 : _state$domainStates3$.requestId, dispatch);
119
+ if (isChatValid === true) {
120
+ await initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams);
121
+ return;
122
+ }
123
+ }
124
+ if (isChatValid === false) {
125
+ if (localState) {
126
+ await setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, undefined, undefined, localState, props);
127
+ return;
128
+ } else {
129
+ dispatch({
130
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
131
+ payload: ConversationState.Closed
132
+ });
133
+ }
134
+ }
93
135
  };
94
136
 
137
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
138
+ const setupClientDataStore = () => {
139
+ // Add default localStorage support for widget
140
+ if (props.contextDataStore === undefined) {
141
+ var _props$controlProps3, _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps4;
142
+ const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.cacheTtlInMins) ?? Constants.CacheTtlInMinutes;
143
+ DataStoreManager.clientDataStore = defaultClientDataStoreProvider(cacheTtlInMins);
144
+ registerBroadcastServiceForLocalStorage(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.widgetInstanceId) ?? "", cacheTtlInMins);
145
+ } else {
146
+ DataStoreManager.clientDataStore = props.contextDataStore;
147
+ }
148
+ };
95
149
  useEffect(() => {
96
- var _chatSDK$omnichannelC, _props$controlProps2, _props$controlProps3, _props$controlProps4, _props$controlProps5, _props$controlProps7, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps8, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li;
97
-
98
- const broadcastServiceChannelName = getBroadcastChannelName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
99
- BroadcastServiceInitialize(broadcastServiceChannelName);
150
+ var _props$controlProps5, _props$controlProps6, _props$controlProps7, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps9, _props$chatConfig2, _props$chatConfig2$Ch;
151
+ setupClientDataStore();
100
152
  registerTelemetryLoggers(props, dispatch);
101
153
  createInternetConnectionChangeHandler();
102
- DataStoreManager.clientDataStore = props.contextDataStore ?? undefined;
103
154
  dispatch({
104
155
  type: LiveChatWidgetActionType.SET_WIDGET_ELEMENT_ID,
105
156
  payload: widgetElementId
106
157
  });
107
158
  dispatch({
108
- type: LiveChatWidgetActionType.SET_SKIP_CHAT_BUTTON_RENDERING,
109
- payload: ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.skipChatButtonRendering) || false
159
+ type: LiveChatWidgetActionType.SET_START_CHAT_BUTTON_DISPLAY,
160
+ payload: ((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.hideStartChatButton) || false
110
161
  });
111
162
  dispatch({
112
163
  type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
113
164
  payload: false
114
165
  });
115
-
116
- if ((_props$controlProps4 = props.controlProps) !== null && _props$controlProps4 !== void 0 && _props$controlProps4.widgetInstanceId && !isNullOrEmptyString((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.widgetInstanceId)) {
117
- var _props$controlProps6;
118
-
166
+ if ((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.widgetInstanceId && !isNullOrEmptyString((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId)) {
167
+ var _props$controlProps8;
119
168
  dispatch({
120
169
  type: LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
121
- payload: (_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.widgetInstanceId
170
+ payload: (_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.widgetInstanceId
122
171
  });
123
172
  }
124
-
125
- initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
126
- sdkCreated && dispatch({
127
- type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
128
- payload: true
173
+ if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== E2VVOptions.NoCalling) {
174
+ initCallingSdk(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
175
+ sdkCreated && dispatch({
176
+ type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
177
+ payload: true
178
+ });
129
179
  });
130
- }); // Initialize global dir
180
+ }
131
181
 
132
- const globalDir = ((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.dir) ?? getLocaleDirection((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
182
+ // Initialize global dir
183
+ const globalDir = ((_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.dir) ?? getLocaleDirection((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
133
184
  dispatch({
134
185
  type: LiveChatWidgetActionType.SET_GLOBAL_DIR,
135
186
  payload: globalDir
136
187
  });
188
+ setOptionalParams();
137
189
 
138
- if (!((_props$controlProps8 = props.controlProps) !== null && _props$controlProps8 !== void 0 && _props$controlProps8.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
139
- var _props$reconnectChatP2, _props$reconnectChatP3;
140
-
141
- startUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, initStartChat);
142
- return;
143
- } // Check if auth settings enabled, do not connect to existing chat from cache during refresh/re-load
144
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
145
-
146
-
147
- const isAuthenticationSettingsEnabled = (_props$chatConfig2 = props.chatConfig) !== null && _props$chatConfig2 !== void 0 && (_props$chatConfig2$Li = _props$chatConfig2.LiveChatConfigAuthSettings) !== null && _props$chatConfig2$Li !== void 0 && _props$chatConfig2$Li.msdyn_javascriptclientfunction ? true : false;
148
-
149
- if (isAuthenticationSettingsEnabled === false) {
150
- var _state$domainStates;
151
-
152
- if (!isUndefinedOrEmpty((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && state.appStates.conversationState === ConversationState.Active) {
153
- var _state$domainStates2;
154
-
155
- const optionalParams = {
156
- liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
157
- };
158
- initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams);
159
- return;
160
- }
161
- } // All other case should show start chat button, skipChatButtonRendering will take care of it own
162
-
163
-
164
- dispatch({
165
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
166
- payload: ConversationState.Closed
167
- });
168
- }, []); // useEffect for when skip chat button rendering
190
+ // Unauth chat
191
+ if (state.appStates.hideStartChatButton === false) {
192
+ startChat(props);
193
+ }
194
+ }, []);
169
195
 
196
+ // useEffect for when skip chat button rendering
170
197
  useEffect(() => {
171
- if (state.appStates.skipChatButtonRendering) {
172
- var _props$reconnectChatP4;
173
-
198
+ if (state.appStates.hideStartChatButton === true) {
174
199
  BroadcastService.postMessage({
175
200
  eventName: BroadcastEvent.ChatInitiated
176
201
  });
177
-
178
- if ((_props$reconnectChatP4 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP4 !== void 0 && _props$reconnectChatP4.reconnectId && !state.appStates.reconnectId) {
179
- var _props$reconnectChatP5, _props$reconnectChatP6, _props$reconnectChatP7;
180
-
181
- handleUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP5 = props.reconnectChatPaneProps) === null || _props$reconnectChatP5 === void 0 ? void 0 : _props$reconnectChatP5.isReconnectEnabled, (_props$reconnectChatP6 = props.reconnectChatPaneProps) === null || _props$reconnectChatP6 === void 0 ? void 0 : _props$reconnectChatP6.reconnectId, initStartChat, (_props$reconnectChatP7 = props.reconnectChatPaneProps) === null || _props$reconnectChatP7 === void 0 ? void 0 : _props$reconnectChatP7.redirectInSameWindow);
182
- } else {
183
- getReconnectIdForAuthenticatedChat(props, chatSDK).then(authReconnectId => {
184
- if (authReconnectId && !state.appStates.reconnectId) {
185
- dispatch({
186
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
187
- payload: authReconnectId
188
- });
189
- dispatch({
190
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
191
- payload: ConversationState.ReconnectChat
192
- });
193
- } else {
194
- const chatStartedSkippingChatButtonRendering = {
195
- eventName: BroadcastEvent.StartChatSkippingChatButtonRendering
196
- };
197
- BroadcastService.postMessage(chatStartedSkippingChatButtonRendering);
198
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter);
199
- }
200
- });
201
- }
202
+ //Pass the state to avoid getting stale state
203
+ startChat(props, state);
202
204
  }
203
- }, [state.appStates.skipChatButtonRendering]); // useEffect for when skip chat button rendering
205
+ }, [state.appStates.hideStartChatButton]);
204
206
 
207
+ // useEffect for custom context
205
208
  useEffect(() => {
206
- var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps11;
207
-
209
+ var _chatSDK$omnichannelC8, _chatSDK$omnichannelC9, _props$controlProps12;
208
210
  // Add the custom context on receiving the SetCustomContext event
209
211
  BroadcastService.getMessageByEventName(BroadcastEvent.SetCustomContext).subscribe(msg => {
210
212
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -221,10 +223,8 @@ export const LiveChatWidgetStateful = props => {
221
223
  Event: TelemetryEvent.StartProactiveChatEventReceived,
222
224
  Description: "Start proactive chat event received."
223
225
  });
224
-
225
226
  if (canStartProactiveChat.current === true) {
226
227
  var _msg$payload, _msg$payload2, _msg$payload3;
227
-
228
228
  startProactiveChat(dispatch, msg === null || msg === void 0 ? void 0 : (_msg$payload = msg.payload) === null || _msg$payload === void 0 ? void 0 : _msg$payload.notificationConfig, msg === null || msg === void 0 ? void 0 : (_msg$payload2 = msg.payload) === null || _msg$payload2 === void 0 ? void 0 : _msg$payload2.enablePreChat, msg === null || msg === void 0 ? void 0 : (_msg$payload3 = msg.payload) === null || _msg$payload3 === void 0 ? void 0 : _msg$payload3.inNewWindow);
229
229
  } else {
230
230
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -232,29 +232,29 @@ export const LiveChatWidgetStateful = props => {
232
232
  Description: "Start proactive chat method called, when chat was already triggered."
233
233
  });
234
234
  }
235
- }); // Start chat from SDK Event
235
+ });
236
236
 
237
+ // Start chat from SDK Event
237
238
  BroadcastService.getMessageByEventName(BroadcastEvent.StartChat).subscribe(() => {
238
- var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps9;
239
-
239
+ var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps10;
240
240
  TelemetryHelper.logActionEvent(LogLevel.INFO, {
241
241
  Event: TelemetryEvent.StartChatEventRecevied,
242
242
  Description: "Start chat event received."
243
243
  });
244
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.widgetInstanceId) ?? ""); // Chat not found in cache
244
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
245
245
 
246
+ // Chat not found in cache
246
247
  if (persistedState === undefined) {
247
248
  BroadcastService.postMessage({
248
249
  eventName: BroadcastEvent.ChatInitiated
249
250
  });
250
251
  prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
251
252
  return;
252
- } // Chat exist in cache
253
-
253
+ }
254
254
 
255
+ // Chat exist in cache
255
256
  if (persistedState) {
256
257
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
257
-
258
258
  // Only initiate new chat if widget state in cache in one of the followings
259
259
  if (persistedState.appStates.conversationState === ConversationState.Closed || persistedState.appStates.conversationState === ConversationState.InActive || persistedState.appStates.conversationState === ConversationState.Postchat) {
260
260
  BroadcastService.postMessage({
@@ -262,9 +262,9 @@ export const LiveChatWidgetStateful = props => {
262
262
  });
263
263
  prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
264
264
  return;
265
- } // If minimized, maximize the chat
266
-
265
+ }
267
266
 
267
+ // If minimized, maximize the chat
268
268
  dispatch({
269
269
  type: LiveChatWidgetActionType.SET_MINIMIZED,
270
270
  payload: false
@@ -277,15 +277,14 @@ export const LiveChatWidgetStateful = props => {
277
277
  }
278
278
  });
279
279
  }
280
- }); // End chat
280
+ });
281
281
 
282
+ // End chat
282
283
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChat).subscribe(async () => {
283
- if (state.appStates.skipChatButtonRendering !== true) {
284
- var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps10;
285
-
284
+ if (state.appStates.hideStartChatButton === false) {
285
+ var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps11;
286
286
  // This is to ensure to get latest state from cache in multitab
287
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
288
-
287
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
289
288
  if (persistedState && persistedState.appStates.conversationState === ConversationState.Active) {
290
289
  prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
291
290
  } else {
@@ -294,33 +293,55 @@ export const LiveChatWidgetStateful = props => {
294
293
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat);
295
294
  }
296
295
  }
297
-
298
296
  BroadcastService.postMessage({
299
297
  eventName: BroadcastEvent.CloseChat
300
298
  });
301
- }); // End chat on browser unload
299
+ });
302
300
 
301
+ // End chat on browser unload
303
302
  BroadcastService.getMessageByEventName(BroadcastEvent.InitiateEndChatOnBrowserUnload).subscribe(() => {
304
303
  initiateEndChatOnBrowserUnload();
305
- }); // Listen to end chat event from other tabs
304
+ });
306
305
 
307
- const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
306
+ // Listen to end chat event from other tabs
307
+ const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC8 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC8 === void 0 ? void 0 : _chatSDK$omnichannelC8.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC9 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC9 === void 0 ? void 0 : _chatSDK$omnichannelC9.widgetId, ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "");
308
308
  BroadcastService.getMessageByEventName(endChatEventName).subscribe(async () => {
309
309
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
310
310
  return;
311
- }); // When conversation ended by agent
311
+ });
312
312
 
313
+ // When conversation ended by agent
313
314
  if (state.appStates.conversationEndedByAgent) {
314
315
  endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter);
315
- } //Listen to WidgetSize, used for minimize to maximize
316
-
316
+ }
317
317
 
318
+ //Listen to WidgetSize, used for minimize to maximize
318
319
  BroadcastService.getMessageByEventName("WidgetSize").subscribe(msg => {
319
320
  dispatch({
320
321
  type: LiveChatWidgetActionType.SET_WIDGET_SIZE,
321
322
  payload: msg === null || msg === void 0 ? void 0 : msg.payload
322
323
  });
323
324
  });
325
+
326
+ // Reset state variables
327
+ BroadcastService.getMessageByEventName(BroadcastEvent.RaiseErrorEvent).subscribe(() => {
328
+ dispatch({
329
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONFIG,
330
+ payload: undefined
331
+ });
332
+ dispatch({
333
+ type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
334
+ payload: undefined
335
+ });
336
+ dispatch({
337
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
338
+ payload: undefined
339
+ });
340
+ dispatch({
341
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
342
+ payload: undefined
343
+ });
344
+ });
324
345
  return () => {
325
346
  disposeTelemetryLoggers();
326
347
  };
@@ -334,8 +355,9 @@ export const LiveChatWidgetStateful = props => {
334
355
  dispatch({
335
356
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
336
357
  payload: currentMessageCountRef.current + 1
337
- }); // New message notification
358
+ });
338
359
 
360
+ // New message notification
339
361
  BroadcastService.postMessage({
340
362
  eventName: BroadcastEvent.NewMessageNotification
341
363
  });
@@ -344,15 +366,15 @@ export const LiveChatWidgetStateful = props => {
344
366
  }, [state.appStates.conversationState]);
345
367
  useEffect(() => {
346
368
  canStartProactiveChat.current = state.appStates.conversationState === ConversationState.Closed && !state.appStates.proactiveChatStates.proactiveChatInNewWindow;
347
- }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
369
+ }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]);
348
370
 
371
+ // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
349
372
  useEffect(() => {
350
373
  if (state.appStates.isMinimized) {
351
374
  ActivityStreamHandler.cork();
352
375
  } else {
353
376
  setTimeout(() => ActivityStreamHandler.uncork(), 500);
354
377
  }
355
-
356
378
  currentMessageCountRef.current = -1;
357
379
  dispatch({
358
380
  type: LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
@@ -364,8 +386,9 @@ export const LiveChatWidgetStateful = props => {
364
386
  payload: 0
365
387
  };
366
388
  BroadcastService.postMessage(customEvent);
367
- }, [state.appStates.isMinimized]); // Broadcast the UnreadMessageCount state on any change.
389
+ }, [state.appStates.isMinimized]);
368
390
 
391
+ // Broadcast the UnreadMessageCount state on any change.
369
392
  useEffect(() => {
370
393
  if (state.appStates.isMinimized === true && state.appStates.unreadMessageCount > 0) {
371
394
  const customEvent = {
@@ -378,62 +401,95 @@ export const LiveChatWidgetStateful = props => {
378
401
  }, [state.appStates.unreadMessageCount]);
379
402
  useEffect(() => {
380
403
  var _props$webChatContain2;
381
-
382
- setWebChatStyles({ ...webChatStyles,
404
+ setWebChatStyles({
405
+ ...webChatStyles,
383
406
  ...((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.webChatStyles)
384
407
  });
385
- }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]); // Publish chat widget state
408
+ }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]);
386
409
 
410
+ // Publish chat widget state
387
411
  useEffect(() => {
388
- var _props$controlProps12, _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps13;
389
-
412
+ var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps13;
390
413
  // Only activate these windows events when conversation state is active and chat widget is in popout mode
391
414
  // Ghost chat scenarios
392
- if (state.appStates.conversationState === ConversationState.Active && ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.skipChatButtonRendering) === true) {
393
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
394
- window.onbeforeunload = function () {
395
- const prompt = Constants.BrowserUnloadConfirmationMessage;
396
- return prompt;
397
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
398
-
399
-
400
- window.onunload = function () {
401
- initiateEndChatOnBrowserUnload();
402
- };
403
- }
415
+ /* COMMENTING THIS CODE FOR PARITY WITH OLD LCW
416
+ if (state.appStates.conversationState === ConversationState.Active &&
417
+ props.controlProps?.hideStartChatButton === true) {
418
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
419
+
420
+ window.onbeforeunload = function () {
421
+ const prompt = Constants.BrowserUnloadConfirmationMessage;
422
+ return prompt;
423
+ };
424
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
425
+ window.onunload = function () {
426
+ initiateEndChatOnBrowserUnload();
427
+ };
428
+ }*/
404
429
 
405
430
  widgetStateEventName = getWidgetCacheId(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps13 = props.controlProps) === null || _props$controlProps13 === void 0 ? void 0 : _props$controlProps13.widgetInstanceId) ?? "");
406
431
  const chatWidgetStateChangeEvent = {
407
432
  eventName: widgetStateEventName,
408
- payload: { ...state
433
+ payload: {
434
+ ...state
409
435
  }
410
436
  };
411
437
  BroadcastService.postMessage(chatWidgetStateChangeEvent);
412
438
  }, [state]);
413
- const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
414
-
415
- const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch); // eslint-disable-next-line @typescript-eslint/no-explicit-any
416
-
417
-
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- const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab); // eslint-disable-next-line @typescript-eslint/no-explicit-any
419
-
439
+ const initiateEndChatOnBrowserUnload = () => {
440
+ var _DataStoreManager$cli;
441
+ TelemetryHelper.logActionEvent(LogLevel.INFO, {
442
+ Event: TelemetryEvent.BrowserUnloadEventStarted,
443
+ Description: "Browser unload event received."
444
+ });
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+ endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
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+ // Clean local storage
447
+ (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage");
420
448
 
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+ //Dispose calling instance
450
+ if (voiceVideoCallingSDK) {
451
+ voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
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+ }
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+ //Message for clearing window[popouTab]
454
+ BroadcastService.postMessage({
455
+ eventName: BroadcastEvent.ClosePopoutWindow
456
+ });
457
+ };
458
+ const webChatProps = initWebChatComposer(props, chatSDK, state, dispatch, setWebChatStyles);
459
+ const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch);
460
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
461
+ const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab);
462
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
421
463
  const prepareEndChatRelay = (adapter, state) => prepareEndChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
422
-
423
- const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter); // eslint-disable-next-line @typescript-eslint/no-explicit-any
424
-
425
-
426
- const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
427
-
464
+ const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
465
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
466
+ const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, dispatch, setAdapter, props, optionalParams, persistedState);
428
467
  const confirmationPaneProps = initConfirmationPropsComposer(props);
429
- return /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
468
+ return /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement("style", null, `
469
+ ::-webkit-scrollbar {
470
+ width: ${scrollbarProps.width};
471
+ }
472
+
473
+ ::-webkit-scrollbar-track {
474
+ background: ${scrollbarProps.trackBackgroundColor};
475
+ }
476
+
477
+ ::-webkit-scrollbar-thumb {
478
+ background: ${scrollbarProps.thumbBackgroundColor};
479
+ border-radius: ${scrollbarProps.thumbBorderRadius};
480
+ }
481
+
482
+ ::-webkit-scrollbar-thumb:hover {
483
+ background: ${scrollbarProps.thumbHoverColor};
484
+ }
485
+ `), /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
430
486
  styleOptions: webChatStyles,
431
487
  directLine: ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine
432
488
  }), /*#__PURE__*/React.createElement(Stack, {
433
489
  id: widgetElementId,
434
490
  styles: generalStyles,
435
491
  className: (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.className
436
- }, !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideChatButton) && !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.skipChatButtonRendering) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
492
+ }, !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideChatButton) && !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideStartChatButton) && shouldShowChatButton(state) && (decodeComponentString((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/React.createElement(ChatButtonStateful, {
437
493
  buttonProps: props.chatButtonProps,
438
494
  outOfOfficeButtonProps: props.outOfOfficeChatButtonProps,
439
495
  startChat: prepareStartChatRelay
@@ -455,6 +511,6 @@ export const LiveChatWidgetStateful = props => {
455
511
  }, props.callingContainerProps)), !((_props$controlProps23 = props.controlProps) !== null && _props$controlProps23 !== void 0 && _props$controlProps23.hideWebChatContainer) && shouldShowWebChatContainer(state) && (decodeComponentString((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/React.createElement(WebChatContainerStateful, props.webChatContainerProps)), !((_props$controlProps24 = props.controlProps) !== null && _props$controlProps24 !== void 0 && _props$controlProps24.hideConfirmationPane) && shouldShowConfirmationPane(state) && (decodeComponentString((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/React.createElement(ConfirmationPaneStateful, _extends({}, confirmationPaneProps, {
456
512
  setPostChatContext: setPostChatContextRelay,
457
513
  prepareEndChat: prepareEndChatRelay
458
- }))), !((_props$controlProps25 = props.controlProps) !== null && _props$controlProps25 !== void 0 && _props$controlProps25.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane))));
514
+ }))), !((_props$controlProps25 = props.controlProps) !== null && _props$controlProps25 !== void 0 && _props$controlProps25.hidePostChatLoadingPane) && shouldShowPostChatLoadingPane(state) && (decodeComponentString((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/React.createElement(PostChatLoadingPaneStateful, props.postChatLoadingPaneProps)), shouldShowPostChatSurveyPane(state) && (decodeComponentString((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/React.createElement(PostChatSurveyPaneStateful, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), createFooter(props, state), shouldShowEmailTranscriptPane(state) && (decodeComponentString((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/React.createElement(EmailTranscriptPaneStateful, props.emailTranscriptPane)))));
459
515
  };
460
516
  export default LiveChatWidgetStateful;