@microsoft/omnichannel-chat-widget 0.1.0-main.4eb4d1f → 0.1.0-main.52da005

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (299) hide show
  1. package/lib/cjs/assets/Icons.js +4 -2
  2. package/lib/cjs/common/Constants.js +21 -168
  3. package/lib/cjs/common/KeyCodes.js +3 -4
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +28 -23
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -58
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +30 -36
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  14. package/lib/cjs/common/utils.js +34 -108
  15. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  16. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  17. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  18. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +8 -32
  19. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  22. package/lib/cjs/components/footerstateful/FooterStateful.js +11 -42
  23. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  26. package/lib/cjs/components/headerstateful/HeaderStateful.js +17 -31
  27. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  28. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +39 -0
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +34 -0
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +37 -0
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +5 -12
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +62 -38
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +53 -38
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +20 -54
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +76 -137
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +170 -140
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +256 -229
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  56. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  57. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  60. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  64. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +10 -38
  65. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  66. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  67. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +29 -34
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  71. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  76. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  119. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  120. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  121. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  122. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  123. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -28
  124. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +12 -12
  125. package/lib/cjs/contexts/createReducer.js +159 -105
  126. package/lib/cjs/controller/componentController.js +2 -31
  127. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  128. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  129. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  130. package/lib/cjs/index.js +0 -5
  131. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  132. package/lib/esm/assets/Icons.js +2 -1
  133. package/lib/esm/common/Constants.js +18 -155
  134. package/lib/esm/common/KeyCodes.js +3 -3
  135. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  136. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  137. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  138. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  139. package/lib/esm/common/telemetry/TelemetryConstants.js +32 -20
  140. package/lib/esm/common/telemetry/TelemetryHelper.js +19 -46
  141. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  142. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +28 -24
  143. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  144. package/lib/esm/common/utils.js +31 -57
  145. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  146. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  147. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  148. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +10 -13
  149. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  150. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  151. package/lib/esm/components/footerstateful/FooterStateful.js +13 -23
  152. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  153. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  154. package/lib/esm/components/headerstateful/HeaderStateful.js +17 -16
  155. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  156. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +32 -0
  157. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  158. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +27 -0
  159. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  160. package/lib/esm/components/livechatwidget/common/Deferred.js +30 -0
  161. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  162. package/lib/esm/components/livechatwidget/common/createAdapter.js +7 -6
  163. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  164. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  165. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  166. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  167. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +64 -25
  168. package/lib/esm/components/livechatwidget/common/endChat.js +55 -23
  169. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  170. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  171. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  172. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +22 -19
  173. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +76 -119
  174. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  175. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  176. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  177. package/lib/esm/components/livechatwidget/common/startChat.js +172 -118
  178. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  179. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  180. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +260 -168
  181. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  182. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  183. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  184. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  185. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  186. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  187. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  188. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  189. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  190. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +12 -22
  191. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  192. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  193. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +27 -9
  194. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  195. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  196. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  197. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  198. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  199. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  200. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  201. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  202. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  245. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  246. package/lib/esm/contexts/ChatContextStore.js +2 -1
  247. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  248. package/lib/esm/contexts/common/ConversationState.js +0 -1
  249. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -28
  250. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +12 -8
  251. package/lib/esm/contexts/createReducer.js +159 -102
  252. package/lib/esm/controller/componentController.js +3 -2
  253. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  254. package/lib/esm/hooks/useChatContextStore.js +0 -4
  255. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  256. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  257. package/lib/types/assets/Icons.d.ts +1 -0
  258. package/lib/types/common/Constants.d.ts +13 -0
  259. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  260. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  261. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  262. package/lib/types/common/telemetry/TelemetryConstants.d.ts +16 -5
  263. package/lib/types/common/telemetry/TelemetryHelper.d.ts +1 -1
  264. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  265. package/lib/types/common/utils.d.ts +4 -3
  266. package/lib/types/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.d.ts +1 -1
  267. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  268. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  269. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  270. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  271. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  272. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  273. package/lib/types/components/livechatwidget/common/endChat.d.ts +1 -1
  274. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  275. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +1 -1
  276. package/lib/types/components/livechatwidget/common/startChat.d.ts +4 -3
  277. package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts +1 -1
  278. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  279. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +4 -2
  280. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  281. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  282. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  283. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  284. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  285. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  286. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  287. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  288. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  289. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +2 -0
  290. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts +1 -1
  291. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  292. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.d.ts +1 -1
  293. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  294. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  295. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  296. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +4 -2
  297. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -27
  298. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  299. package/package.json +5 -4
@@ -1,4 +1,4 @@
1
- import { ChatSDKError } from "../../../common/Constants";
1
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
2
2
  import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
3
3
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
4
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
@@ -8,63 +8,59 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
8
8
  import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
9
9
  import { createAdapter } from "./createAdapter";
10
10
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
11
- import { createTimer, getStateFromCache, isNullOrEmptyString, isUndefinedOrEmpty } from "../../../common/utils";
12
- import { getReconnectIdForAuthenticatedChat, handleRedirectUnauthenticatedReconnectChat } from "./reconnectChatHelper";
11
+ import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
13
12
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
14
13
  import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
15
- import { BroadcastService } from "@microsoft/omnichannel-chat-components"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
14
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
15
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
16
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
17
+ import { handleChatReconnect } from "./reconnectChatHelper";
16
18
 
17
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
18
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
19
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
20
- var _props$reconnectChatP;
21
-
26
+ var _props$controlProps;
22
27
  optionalParams = {}; //Resetting to ensure no stale values
23
- // Can connect to existing chat session
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
24
29
 
30
+ // Can connect to existing chat session
25
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
26
32
  return;
27
- } // Redirecting if unauthenticated reconnect chat expired
28
-
29
-
30
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
31
- var _props$reconnectChatP2, _props$reconnectChatP3;
32
-
33
- await handleRedirectUnauthenticatedReconnectChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.redirectInSameWindow);
34
- return;
35
- } // Getting reconnectId for authenticated chat
36
-
37
-
38
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
39
35
 
40
- if (reconnectId) {
41
- dispatch({
42
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
43
- payload: reconnectId
44
- });
45
- dispatch({
46
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
47
- payload: ConversationState.ReconnectChat
48
- });
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
49
38
  return;
50
- } // Set custom context params
51
-
52
-
53
- setCustomContextParams(props, chatSDK); // Setting Proactive chat settings
39
+ }
54
40
 
41
+ // Setting Proactive chat settings
55
42
  const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
56
- const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
57
44
 
58
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
59
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
60
48
 
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
57
+ }
58
+ }
61
59
 
62
- const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
63
60
  // Getting prechat Survey Context
64
61
  const parseToJson = false;
65
62
  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
66
63
  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
67
-
68
64
  if (showPrechat) {
69
65
  dispatch({
70
66
  type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -75,55 +71,39 @@ const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, disp
75
71
  payload: ConversationState.Prechat
76
72
  });
77
73
  return;
78
- } //Initiate start chat
79
-
74
+ }
80
75
 
76
+ //Initiate start chat
81
77
  dispatch({
82
78
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
83
79
  payload: ConversationState.Loading
84
80
  });
85
- await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
86
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
87
-
88
-
89
- const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
90
- if (getAuthToken) {
91
- TelemetryHelper.logActionEvent(LogLevel.INFO, {
92
- Event: TelemetryEvent.GetAuthTokenCalled
93
- });
94
- let authClientFunction = undefined;
95
-
96
- if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
97
- var _chatConfig$LiveChatC;
98
-
99
- authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
100
- }
101
-
102
- const token = await getAuthToken(authClientFunction);
103
-
104
- if (!isNullOrEmptyString(token)) {
105
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
106
- chatSDK.setAuthTokenProvider(async () => {
107
- return token;
108
- });
109
- } else {
110
- TelemetryHelper.logActionEvent(LogLevel.ERROR, {
111
- Event: TelemetryEvent.ReceivedNullOrEmptyToken
112
- });
113
- }
114
- }
115
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
116
-
81
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
82
+ };
117
83
 
84
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
118
85
  const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
119
86
  try {
120
87
  var _newAdapter$activity$, _TelemetryTimers$Widg;
88
+ //Start widget load timer
89
+ TelemetryTimers.WidgetLoadTimer = createTimer();
90
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
91
+ Event: TelemetryEvent.WidgetLoadStarted,
92
+ Description: "Widget loading started"
93
+ });
94
+ const authClientFunction = getAuthClientFunction(chatConfig);
95
+ if (getAuthToken && authClientFunction) {
96
+ // set auth token to chat sdk before start chat
97
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
98
+ if (!authSuccess) {
99
+ return;
100
+ }
101
+ }
102
+ let isStartChatSuccessful = false;
121
103
 
122
- let isStartChatSuccessful = false; //Check if chat retrieved from cache
123
-
104
+ //Check if chat retrieved from cache
124
105
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
125
106
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
126
-
127
107
  BroadcastService.postMessage({
128
108
  eventName: BroadcastEvent.ChatRetrievedFromCache,
129
109
  payload: {
@@ -132,17 +112,10 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
132
112
  }
133
113
  });
134
114
  }
135
-
136
115
  try {
137
- //Start widget load timer
138
- TelemetryTimers.WidgetLoadTimer = createTimer();
139
- TelemetryHelper.logSDKEvent(LogLevel.INFO, {
140
- Event: TelemetryEvent.StartChatSDKCall
141
- }); // Set optional params
142
-
143
- optionalParams = Object.assign({}, params, optionalParams); // set auth token to chat sdk before start chat
144
-
145
- await handleAuthentication(chatSDK, chatConfig, getAuthToken);
116
+ // Set custom context params
117
+ setCustomContextParams(chatSDK);
118
+ optionalParams = Object.assign({}, params, optionalParams);
146
119
  await chatSDK.startChat(optionalParams);
147
120
  isStartChatSuccessful = true;
148
121
  } catch (error) {
@@ -152,17 +125,17 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
152
125
  exception: `Failed to setup startChat: ${error}`
153
126
  }
154
127
  });
155
- isStartChatSuccessful = false; // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
128
+ isStartChatSuccessful = false;
129
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
156
130
  // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
157
-
158
131
  dispatch({
159
132
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
160
133
  payload: ConversationState.Closed
161
134
  });
162
135
  return;
163
- } // New adapter creation
164
-
136
+ }
165
137
 
138
+ // New adapter creation
166
139
  const newAdapter = await createAdapter(chatSDK);
167
140
  setAdapter(newAdapter);
168
141
  const chatToken = await chatSDK.getChatToken();
@@ -171,34 +144,41 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
171
144
  payload: chatToken
172
145
  });
173
146
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
174
-
175
147
  if (persistedState) {
176
148
  dispatch({
177
149
  type: LiveChatWidgetActionType.SET_WIDGET_STATE,
178
150
  payload: persistedState
179
151
  });
180
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
152
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
181
153
  return;
182
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
183
-
154
+ }
184
155
 
156
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
185
157
  const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
186
158
  dispatch({
187
159
  type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
188
160
  payload: liveChatContext
189
- }); // Set post chat context in state, no survey load
161
+ });
190
162
 
191
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch); // Updating chat session detail for telemetry
163
+ // Set post chat context in state, no survey load
164
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
192
165
 
193
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
166
+ // Updating chat session detail for telemetry
167
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
194
168
 
169
+ // Set app state to Active
195
170
  if (isStartChatSuccessful) {
171
+ ActivityStreamHandler.uncork();
172
+ // Update start chat failure app state if chat loads successfully
173
+ dispatch({
174
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
175
+ payload: false
176
+ });
196
177
  dispatch({
197
178
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
198
179
  payload: ConversationState.Active
199
180
  });
200
181
  }
201
-
202
182
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
203
183
  Event: TelemetryEvent.WidgetLoadComplete,
204
184
  Description: "Widget load complete",
@@ -211,8 +191,8 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
211
191
  Exception: `Widget load Failed: ${ex}`
212
192
  }
213
193
  });
214
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
215
-
194
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
195
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
216
196
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
217
197
  dispatch({
218
198
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -222,26 +202,36 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
222
202
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
223
203
  payload: ConversationState.OutOfOffice
224
204
  });
205
+ return;
225
206
  }
207
+ // Set app state to failing start chat
208
+ dispatch({
209
+ type: LiveChatWidgetActionType.SET_START_CHAT_FAILING,
210
+ payload: true
211
+ });
212
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
213
+ dispatch({
214
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
215
+ payload: ConversationState.Loading
216
+ });
226
217
  } finally {
227
218
  optionalParams = {};
219
+ widgetInstanceId = "";
228
220
  }
229
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
230
-
221
+ };
231
222
 
223
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
232
224
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
233
- var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _persistedState$domai6, _persistedState$appSt;
234
-
225
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
235
226
  // By pass this function in case of popout chat
236
- if (state.appStates.skipChatButtonRendering === true) {
227
+ if (state.appStates.hideStartChatButton === true) {
237
228
  return false;
238
229
  }
230
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
239
231
 
240
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId); //Connect to only active chat session
241
-
232
+ //Connect to only active chat session
242
233
  if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
243
234
  var _persistedState$domai7;
244
-
245
235
  dispatch({
246
236
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
247
237
  payload: ConversationState.Loading
@@ -254,22 +244,86 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
254
244
  } else {
255
245
  return false;
256
246
  }
257
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
247
+ };
258
248
 
249
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
250
+ const setCustomContextParams = chatSDK => {
251
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
252
+ // Add custom context only for unauthenticated chat
253
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
254
+ if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
255
+ var _persistedState$domai9, _persistedState$domai10;
256
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
257
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
258
+ TelemetryHelper.logSDKEvent(LogLevel.WARN, {
259
+ Event: TelemetryEvent.StartChatMethodException,
260
+ ExceptionDetails: {
261
+ exception: errorMessage
262
+ }
263
+ });
264
+ throw new Error(errorMessage);
265
+ }
266
+ optionalParams = Object.assign({}, optionalParams, {
267
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
268
+ });
269
+ }
270
+ };
259
271
 
260
- const setCustomContextParams = (props, chatSDK) => {
261
- var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _props$chatConfig, _persistedState$domai8;
272
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
273
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
274
+ //For auth chat
275
+ if (props.getAuthToken) {
276
+ const authClientFunction = getAuthClientFunction(props.chatConfig);
277
+ if (authClientFunction) {
278
+ // set auth token to chat sdk before start chat
279
+ const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
280
+ if (!authSuccess) {
281
+ return false;
282
+ }
283
+ return true;
284
+ }
285
+ }
286
+ return true;
287
+ };
262
288
 
263
- // Add custom context only for unauthenticated chat
264
- const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
289
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
290
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
291
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
292
+ let conversationDetails = undefined;
265
293
 
266
- if (!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
267
- var _persistedState$domai9;
294
+ // Show Loading screen during auth check and start chat calls
295
+ dispatch({
296
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
297
+ payload: ConversationState.Loading
298
+ });
299
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
300
+ if (!authSucceed) {
301
+ return false;
302
+ }
268
303
 
269
- optionalParams = Object.assign({}, optionalParams, {
270
- customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai9 = persistedState.domainStates) === null || _persistedState$domai9 === void 0 ? void 0 : _persistedState$domai9.customContext
304
+ //Preserve old requestId
305
+ const oldRequestId = chatSDK.requestId;
306
+ try {
307
+ chatSDK.requestId = requestId;
308
+ conversationDetails = await chatSDK.getConversationDetails();
309
+ if (Object.keys(conversationDetails).length === 0) {
310
+ chatSDK.requestId = oldRequestId;
311
+ return false;
312
+ }
313
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
314
+ chatSDK.requestId = oldRequestId;
315
+ return false;
316
+ }
317
+ return true;
318
+ } catch (erorr) {
319
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
320
+ Event: TelemetryEvent.GetConversationDetailsException,
321
+ ExceptionDetails: {
322
+ exception: `Conversation is not valid: ${erorr}`
323
+ }
271
324
  });
325
+ chatSDK.requestId = oldRequestId;
326
+ return false;
272
327
  }
273
328
  };
274
-
275
- export { prepareStartChat, initStartChat, setPreChatAndInitiateChat };
329
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any