@microsoft/omnichannel-chat-widget 0.1.0-main.2d7913d → 0.1.0-main.306098a

package/lib/cjs/components/livechatwidget/common/Deferred.js

@@ -0,0 +1,42 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.Deferred = void 0;
+
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+class Deferred {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  constructor() {
+    _defineProperty(this, "_promise", void 0);
+
+    _defineProperty(this, "_resolve", void 0);
+
+    _defineProperty(this, "_reject", () => {
+      return;
+    });
+
+    _defineProperty(this, "resolve", value => {
+      this._resolve(value);
+    });
+
+    _defineProperty(this, "reject", value => {
+      this._reject(value);
+    });
+
+    this._promise = new Promise((resolve, reject) => {
+      this._resolve = resolve;
+      this._reject = reject;
+    });
+  } // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+  get promise() {
+    return this._promise;
+  }
+
+}
+
+exports.Deferred = Deferred;

package/lib/cjs/components/livechatwidget/common/authHelper.js

@@ -0,0 +1,65 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.removeAuthTokenProvider = exports.handleAuthentication = exports.getAuthClientFunction = void 0;
+
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+var _utils = require("../../../common/utils");
+
+const getAuthClientFunction = chatConfig => {
+  let authClientFunction = undefined;
+
+  if (chatConfig !== null && chatConfig !== void 0 && chatConfig.LiveChatConfigAuthSettings) {
+    var _chatConfig$LiveChatC;
+
+    authClientFunction = (chatConfig === null || chatConfig === void 0 ? void 0 : (_chatConfig$LiveChatC = chatConfig.LiveChatConfigAuthSettings) === null || _chatConfig$LiveChatC === void 0 ? void 0 : _chatConfig$LiveChatC.msdyn_javascriptclientfunction) ?? undefined;
+  }
+
+  return authClientFunction;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.getAuthClientFunction = getAuthClientFunction;
+
+const handleAuthentication = async (chatSDK, chatConfig, getAuthToken) => {
+  const authClientFunction = getAuthClientFunction(chatConfig);
+
+  if (getAuthToken && authClientFunction) {
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.GetAuthTokenCalled
+    });
+
+    const token = await getAuthToken(authClientFunction);
+
+    if (!(0, _utils.isNullOrEmptyString)(token)) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      chatSDK.setAuthTokenProvider(async () => {
+        return token;
+      });
+      return true;
+    } else {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+        Event: _TelemetryConstants.TelemetryEvent.ReceivedNullOrEmptyToken
+      });
+
+      return false;
+    }
+  }
+
+  return false;
+}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+exports.handleAuthentication = handleAuthentication;
+
+const removeAuthTokenProvider = chatSDK => {
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  chatSDK.authenticatedUserToken = null;
+};
+
+exports.removeAuthTokenProvider = removeAuthTokenProvider;

package/lib/cjs/components/livechatwidget/common/createAdapter.js

@@ -15,6 +15,8 @@ var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/c
 
 var _ChatAdapterShim = require("./ChatAdapterShim");
 
+var _PauseActivitySubscriber = require("./ActivitySubscriber/PauseActivitySubscriber");
+
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const createAdapter = async chatSDK => {
   const chatAdapterOptionalParams = {
@@ -40,6 +42,8 @@ const createAdapter = async chatSDK => {
 
   if (chatSDK.isMockModeOn !== true) {
     adapter = new _ChatAdapterShim.ChatAdapterShim(adapter);
+    adapter.addSubscriber(new _PauseActivitySubscriber.PauseActivitySubscriber());
+    return adapter.chatAdapter;
   }
 
   return adapter;

package/lib/cjs/components/livechatwidget/common/createFooter.js

@@ -16,26 +16,17 @@ var _componentController = require("../../../controller/componentController");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 
 const createFooter = (props, state) => {
-  var _props$footerProps, _props$controlProps, _props$componentOverr, _props$componentOverr2;
-
-  const footerPropsHidden = { ...props.footerProps,
-    controlProps: { ...((_props$footerProps = props.footerProps) === null || _props$footerProps === void 0 ? void 0 : _props$footerProps.controlProps),
-      hideDownloadTranscriptButton: true,
-      hideEmailTranscriptButton: true,
-      hideAudioNotificationButton: true
-    }
-  };
-  const footer = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && (0, _componentController.shouldShowFooter)(state) ? (0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/_react.default.createElement(_FooterStateful.default, {
+  var _props$controlProps, _props$componentOverr;
+
+  const hideFooterDisplay = !((_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hideFooter) && (0, _componentController.shouldShowFooter)(state) ? false : true;
+
+  const footer = (0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.footer) || /*#__PURE__*/_react.default.createElement(_FooterStateful.default, {
     footerProps: props.footerProps,
     downloadTranscriptProps: props.downloadTranscriptProps,
     audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: false
-  }) : (0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.footer) || /*#__PURE__*/_react.default.createElement(_FooterStateful.default, {
-    footerProps: footerPropsHidden,
-    downloadTranscriptProps: props.downloadTranscriptProps,
-    audioNotificationProps: props.audioNotificationProps,
-    hideFooterDisplay: true
+    hideFooterDisplay: hideFooterDisplay
   });
+
   return footer;
 };
 

package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js

@@ -13,6 +13,10 @@ var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcont
 
 var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 
+var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+
 const isInternetConnected = async () => {
   try {
     const response = await fetch(_Constants.Constants.internetConnectionTestUrl);
@@ -28,8 +32,16 @@ const createInternetConnectionChangeHandler = async () => {
     const connected = await isInternetConnected();
 
     if (!connected) {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.WARN, {
+        Event: _TelemetryConstants.TelemetryEvent.NetworkDisconnected
+      });
+
       _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.InternetConnection, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_NO_INTERNET_CONNECTION);
     } else {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.WARN, {
+        Event: _TelemetryConstants.TelemetryEvent.NetworkReconnected
+      });
+
       _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.InternetConnection, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
     }
   }; // Checking connection status on online & offline events due to possible false positives

package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js

@@ -339,7 +339,8 @@ const dummyDefaultProps = {
       hideChatTitle: false,
       hideNotificationBubble: true,
       unreadMessageString: "new messages",
-      largeUnreadMessageString: "99+"
+      largeUnreadMessageString: "99+",
+      ariaLabelUnreadMessageString: "you have new messages"
     },
     styleProps: {
       generalStyleProps: {
@@ -890,7 +891,7 @@ const dummyDefaultProps = {
         className: undefined
       },
       closeButtonProps: {
-        id: "oc-lcw-header-minimize-button",
+        id: "oc-lcw-header-close-button",
         type: "icon",
         iconName: "ChromeClose",
         ariaLabel: "Close",
@@ -1206,7 +1207,17 @@ const dummyDefaultProps = {
       hideSubtitle: false,
       subtitleText: "Live chat support!",
       hideCloseButton: false,
-      closeButtonAriaLabel: "Close Button",
+      closeButtonProps: {
+        id: "oc-lcw-proactivechat-closebutton",
+        type: "icon",
+        iconName: "ChromeClose",
+        ariaLabel: "Close",
+        imageIconProps: undefined,
+        text: "Close",
+        onClick: undefined,
+        className: undefined,
+        hideButtonTitle: true
+      },
       isBodyContainerHorizantal: false,
       hideBodyTitle: false,
       bodyTitleText: "Hi! Have any questions? I am here to help.",
@@ -1675,6 +1686,9 @@ const dummyDefaultProps = {
       },
       attachmentSizeStyles: {
         display: "none"
+      },
+      receivedMessageAnchorStyles: {
+        color: "white"
       }
     },
     localizedTexts: {
@@ -1702,12 +1716,13 @@ const dummyDefaultProps = {
     botMagicCode: {
       disabled: false,
       fwdUrl: ""
+    },
+    adaptiveCardStyles: {
+      background: "white",
+      color: "black"
     }
   },
-  authProps: {
-    authClientFunction: undefined,
-    setAuthTokenProviderToChatSdk: undefined
-  },
-  telemetryConfig: undefined
+  telemetryConfig: undefined,
+  getAuthToken: undefined
 };
 exports.dummyDefaultProps = dummyDefaultProps;

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -48,7 +48,7 @@ const prepareEndChat = async (props, chatSDK, setAdapter, setWebChatStyles, disp
   if (isPostChatEnabled === "true" && ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.canRenderPostChat) === _Constants.Constants.truePascal) {
     const skipEndChatSDK = false;
     const skipCloseChat = true;
-    await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, true);
+    await endChat(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, false);
 
     if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Embed) {
       dispatch({
@@ -151,9 +151,9 @@ const endChat = async (props, chatSDK, setAdapter, setWebChatStyles, dispatch, a
       });
 
       if (postMessageToOtherTab) {
-        var _chatSDK$omnichannelC, _chatSDK$omnichannelC2;
+        var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps;
 
-        const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId);
+        const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
 
         _omnichannelChatComponents.BroadcastService.postMessage({
           eventName: endChatEventName

package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js

@@ -125,6 +125,10 @@ const initWebChatComposer = (props, chatSDK, state, dispatch, setWebChatStyles)
           });
         }
       } else {
+        dispatch({
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+          payload: _ConversationState.ConversationState.InActive
+        });
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_ENDED_BY_AGENT,
           payload: true

package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js

@@ -17,24 +17,34 @@ var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidget
 
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 
+var _authHelper = require("./authHelper");
+
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const getChatReconnectContext = async (chatSDK, reconnectId) => {
-  try {
-    if (reconnectId) {
-      const chatReconnectOptionalParams = {
-        reconnectId: reconnectId
-      };
-      return await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext(chatReconnectOptionalParams));
-    } else {
-      return await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext());
-    }
-  } catch (ex) {
-    _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
-      Event: _TelemetryConstants.TelemetryEvent.GetChatReconnectContextSDKCallFailed,
-      ExceptionDetails: {
-        exception: ex
+const getChatReconnectContext = async (chatSDK, chatConfig, getAuthToken, isReconnectEnabled, reconnectId) => {
+  if (isReconnectEnabled) {
+    try {
+      if (reconnectId) {
+        const chatReconnectOptionalParams = {
+          reconnectId: reconnectId
+        };
+        return await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext(chatReconnectOptionalParams));
+      } else {
+        // set auth token to chat sdk to get reconnectId for auth chat
+        await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
+        const reconnectChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatReconnectContext()); // remove auth token after reconnectId is fetched
+        // this will be reset later at start chat
+
+        (0, _authHelper.removeAuthTokenProvider)(chatSDK);
+        return reconnectChatContext;
       }
-    });
+    } catch (ex) {
+      _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
+        Event: _TelemetryConstants.TelemetryEvent.GetChatReconnectContextSDKCallFailed,
+        ExceptionDetails: {
+          exception: ex
+        }
+      });
+    }
   }
 
   return null;
@@ -44,13 +54,23 @@ const getChatReconnectContext = async (chatSDK, reconnectId) => {
 exports.getChatReconnectContext = getChatReconnectContext;
 
 const getReconnectIdForAuthenticatedChat = async (props, chatSDK) => {
-  var _props$reconnectChatP, _props$authProps;
+  var _props$chatConfig, _props$reconnectChatP;
+
+  let authClientFunction = undefined;
 
-  if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.isReconnectEnabled && (_props$authProps = props.authProps) !== null && _props$authProps !== void 0 && _props$authProps.authClientFunction // TODO: Implement this after storage is in place
+  if ((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) {
+    var _props$chatConfig2, _props$chatConfig2$Li;
+
+    authClientFunction = ((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Li = _props$chatConfig2.LiveChatConfigAuthSettings) === null || _props$chatConfig2$Li === void 0 ? void 0 : _props$chatConfig2$Li.msdyn_javascriptclientfunction) ?? undefined;
+  }
+
+  if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.isReconnectEnabled && authClientFunction // TODO: Implement this after storage is in place
 
   /* && !isLoadWithState() */
   ) {
-    const previousActiveSessionResponse = await getChatReconnectContext(chatSDK);
+    var _props$reconnectChatP2;
+
+    const previousActiveSessionResponse = await getChatReconnectContext(chatSDK, props.chatConfig, props.getAuthToken, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled);
 
     if (previousActiveSessionResponse && previousActiveSessionResponse.reconnectId) {
       return previousActiveSessionResponse.reconnectId;
@@ -63,31 +83,31 @@ const getReconnectIdForAuthenticatedChat = async (props, chatSDK) => {
 
 exports.getReconnectIdForAuthenticatedChat = getReconnectIdForAuthenticatedChat;
 
-const handleUnauthenticatedReconnectChat = async (chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat, redirectInSameWindow) => {
-  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
+const handleUnauthenticatedReconnectChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isReconnectEnabled, reconnectId, initStartChat, redirectInSameWindow) => {
+  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, chatConfig, getAuthToken, isReconnectEnabled, reconnectId);
 
   if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, authProps, dispatch, setAdapter, initStartChat, redirectInSameWindow);
+    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, initStartChat, redirectInSameWindow);
   } else {
-    await setReconnectIdAndStartChat(chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat);
+    await setReconnectIdAndStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, reconnectId, initStartChat);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
 exports.handleUnauthenticatedReconnectChat = handleUnauthenticatedReconnectChat;
 
-const startUnauthenticatedReconnectChat = async (chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat) => {
-  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
+const startUnauthenticatedReconnectChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isReconnectEnabled, reconnectId, initStartChat) => {
+  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, chatConfig, getAuthToken, isReconnectEnabled, reconnectId);
 
   if (!shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await setReconnectIdAndStartChat(chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat);
+    await setReconnectIdAndStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, reconnectId, initStartChat);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
 exports.startUnauthenticatedReconnectChat = startUnauthenticatedReconnectChat;
 
-const setReconnectIdAndStartChat = async (chatSDK, authProps, dispatch, setAdapter, reconnectId, initStartChat) => {
+const setReconnectIdAndStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, reconnectId, initStartChat) => {
   const startUnauthenticatedReconnectChat = {
     eventName: _TelemetryConstants.BroadcastEvent.StartUnauthenticatedReconnectChat
   };
@@ -105,7 +125,7 @@ const setReconnectIdAndStartChat = async (chatSDK, authProps, dispatch, setAdapt
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
     payload: _ConversationState.ConversationState.Loading
   });
-  await initStartChat(chatSDK, authProps, dispatch, setAdapter, optionalParams);
+  await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, optionalParams);
 };
 
 const redirectPage = (redirectURL, redirectInSameWindow) => {
@@ -128,7 +148,7 @@ const shouldRedirectOrStartNewChat = reconnectAvailabilityResponse => {
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const startNewChatEmptyRedirectionUrl = async (chatSDK, authProps, dispatch, setAdapter, initStartChat) => {
+const startNewChatEmptyRedirectionUrl = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, initStartChat) => {
   const startUnauthenticatedReconnectChat = {
     eventName: _TelemetryConstants.BroadcastEvent.StartUnauthenticatedReconnectChat
   };
@@ -153,26 +173,26 @@ const startNewChatEmptyRedirectionUrl = async (chatSDK, authProps, dispatch, set
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: _ConversationState.ConversationState.Loading
     });
-    await initStartChat(chatSDK, authProps, dispatch, setAdapter);
+    await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const handleRedirectUnauthenticatedReconnectChat = async (chatSDK, authProps, dispatch, setAdapter, initStartChat, reconnectId, redirectInSameWindow) => {
-  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, reconnectId);
+const handleRedirectUnauthenticatedReconnectChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, initStartChat, isReconnectEnabled, reconnectId, redirectInSameWindow) => {
+  const reconnectAvailabilityResponse = await getChatReconnectContext(chatSDK, chatConfig, getAuthToken, isReconnectEnabled, reconnectId);
 
   if (shouldRedirectOrStartNewChat(reconnectAvailabilityResponse)) {
-    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, authProps, dispatch, setAdapter, initStartChat, redirectInSameWindow);
+    await redirectOrStartNewChat(reconnectAvailabilityResponse, chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, initStartChat, redirectInSameWindow);
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
 exports.handleRedirectUnauthenticatedReconnectChat = handleRedirectUnauthenticatedReconnectChat;
 
-const redirectOrStartNewChat = async (reconnectAvailabilityResponse, chatSDK, authProps, dispatch, setAdapter, initStartChat, redirectInSameWindow) => {
+const redirectOrStartNewChat = async (reconnectAvailabilityResponse, chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, initStartChat, redirectInSameWindow) => {
   if (reconnectAvailabilityResponse.redirectURL) {
     redirectPage(reconnectAvailabilityResponse.redirectURL, redirectInSameWindow);
   } else {
-    await startNewChatEmptyRedirectionUrl(chatSDK, authProps, dispatch, setAdapter, initStartChat);
+    await startNewChatEmptyRedirectionUrl(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, initStartChat);
   }
 };

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -35,14 +35,21 @@ var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
 
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 
+var _ActivityStreamHandler = require("./ActivityStreamHandler");
+
+var _authHelper = require("./authHelper");
+
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
+let widgetInstanceId; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
 const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
-  var _props$reconnectChatP;
+  var _props$controlProps, _props$reconnectChatP;
 
   optionalParams = {}; //Resetting to ensure no stale values
-  // Can connect to existing chat session
+
+  widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId; // Can connect to existing chat session
 
   if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
     return;
@@ -50,9 +57,9 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
 
 
   if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
-    var _props$reconnectChatP2, _props$reconnectChatP3;
+    var _props$reconnectChatP2, _props$reconnectChatP3, _props$reconnectChatP4;
 
-    await (0, _reconnectChatHelper.handleRedirectUnauthenticatedReconnectChat)(chatSDK, props.authProps, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.redirectInSameWindow);
+    await (0, _reconnectChatHelper.handleRedirectUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.redirectInSameWindow);
     return;
   } // Getting reconnectId for authenticated chat
 
@@ -69,21 +76,19 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
       payload: _ConversationState.ConversationState.ReconnectChat
     });
     return;
-  } // Set custom context params
-
+  } // Setting Proactive chat settings
 
-  setCustomContextParams(props, chatSDK); // Setting Proactive chat settings
 
   const isProactiveChat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat;
   const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
 
-  setPreChatAndInitiateChat(chatSDK, props.authProps, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
+  setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
 exports.prepareStartChat = prepareStartChat;
 
-const setPreChatAndInitiateChat = async (chatSDK, authProps, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
+const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
   // Getting prechat Survey Context
   const parseToJson = false;
   const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
@@ -106,16 +111,27 @@ const setPreChatAndInitiateChat = async (chatSDK, authProps, dispatch, setAdapte
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
     payload: _ConversationState.ConversationState.Loading
   });
-  await initStartChat(chatSDK, authProps, dispatch, setAdapter);
+  await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
 exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
 
-const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, persistedState) => {
+const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
   try {
     var _newAdapter$activity$, _TelemetryTimers$Widg;
 
+    const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
+
+    if (getAuthToken && authClientFunction) {
+      // set auth token to chat sdk before start chat
+      const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
+
+      if (!authSuccess) {
+        return;
+      }
+    }
+
     let isStartChatSuccessful = false; //Check if chat retrieved from cache
 
     if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
@@ -136,15 +152,11 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
 
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.StartChatSDKCall
-      }); // Set optional params
-
+      }); // Set custom context params
 
-      optionalParams = Object.assign({}, params, optionalParams); // set auth token to chat sdk before start chat
-
-      if (authProps && authProps.setAuthTokenProviderToChatSdk) {
-        await authProps.setAuthTokenProviderToChatSdk(chatSDK, authProps.authClientFunction);
-      }
 
+      setCustomContextParams(chatSDK);
+      optionalParams = Object.assign({}, params, optionalParams);
       await chatSDK.startChat(optionalParams);
       isStartChatSuccessful = true;
     } catch (error) {
@@ -196,6 +208,8 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
     await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch); // Set app state to Active
 
     if (isStartChatSuccessful) {
+      _ActivityStreamHandler.ActivityStreamHandler.uncork();
+
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: _ConversationState.ConversationState.Active
@@ -230,6 +244,7 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
     }
   } finally {
     optionalParams = {};
+    widgetInstanceId = "";
   }
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
@@ -237,14 +252,14 @@ const initStartChat = async (chatSDK, authProps, dispatch, setAdapter, params, p
 exports.initStartChat = initStartChat;
 
 const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
-  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _persistedState$domai6, _persistedState$appSt;
+  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
 
   // By pass this function in case of popout chat
   if (state.appStates.skipChatButtonRendering === true) {
     return false;
   }
 
-  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId); //Connect to only active chat session
+  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? ""); //Connect to only active chat session
 
   if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active) {
     var _persistedState$domai7;
@@ -256,7 +271,7 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
     const optionalParams = {
       liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
     };
-    await initStartChat(chatSDK, props.authProps, dispatch, setAdapter, optionalParams, persistedState);
+    await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
     return true;
   } else {
     return false;
@@ -264,17 +279,30 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-const setCustomContextParams = (props, chatSDK) => {
-  var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _props$chatConfig, _persistedState$domai8;
+const setCustomContextParams = chatSDK => {
+  var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
 
   // Add custom context only for unauthenticated chat
-  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
+  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
 
-  if (!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && _props$chatConfig.LiveChatConfigAuthSettings) && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
-    var _persistedState$domai9;
+  if (!(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
+    var _persistedState$domai9, _persistedState$domai10;
+
+    if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
+      const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
+
+      _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.WARN, {
+        Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
+        ExceptionDetails: {
+          exception: errorMessage
+        }
+      });
+
+      throw new Error(errorMessage);
+    }
 
     optionalParams = Object.assign({}, optionalParams, {
-      customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai9 = persistedState.domainStates) === null || _persistedState$domai9 === void 0 ? void 0 : _persistedState$domai9.customContext
+      customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
     });
   }
 };