@microsoft/omnichannel-chat-widget 0.1.0-main.24bd1e6 → 0.1.0-main.34fc37e

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -89,6 +89,10 @@ var _useChatContextStore = _interopRequireDefault(require("../../../hooks/useCha
 
 var _useChatSDKStore = _interopRequireDefault(require("../../../hooks/useChatSDKStore"));
 
+var _ActivityStreamHandler = require("../common/ActivityStreamHandler");
+
+var _Constants = require("../../../common/Constants");
+
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
@@ -98,7 +102,7 @@ function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj &&
 function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
 
 const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _props$controlProps, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps5, _props$controlProps6, _props$componentOverr, _props$controlProps7, _props$componentOverr2, _props$controlProps8, _props$componentOverr3, _props$controlProps9, _props$componentOverr4, _props$controlProps10, _props$componentOverr5, _props$controlProps11, _props$componentOverr6, _props$controlProps12, _props$componentOverr7, _props$controlProps13, _props$controlProps14, _props$componentOverr8, _props$controlProps15, _props$componentOverr9, _props$controlProps16, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
+  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _props$webChatContain3, _props$webChatContain4, _props$styleProps2, _props$controlProps14, _props$controlProps15, _props$componentOverr, _props$controlProps16, _props$componentOverr2, _props$controlProps17, _props$componentOverr3, _props$controlProps18, _props$componentOverr4, _props$controlProps19, _props$componentOverr5, _props$controlProps20, _props$componentOverr6, _props$controlProps21, _props$componentOverr7, _props$controlProps22, _props$controlProps23, _props$componentOverr8, _props$controlProps24, _props$componentOverr9, _props$controlProps25, _props$componentOverr10, _props$componentOverr11, _props$componentOverr12;
 
   const [state, dispatch] = (0, _useChatContextStore.default)(); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
@@ -118,26 +122,22 @@ const LiveChatWidgetStateful = props => {
   const generalStyles = {
     root: Object.assign({}, (0, _getGeneralStylesForButton.getGeneralStylesForButton)(state), (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyles)
   };
+  const broadcastServiceChannelName = (0, _utils.getBroadcastChannelName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
+  (0, _omnichannelChatComponents.BroadcastServiceInitialize)(broadcastServiceChannelName);
   _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer = (0, _utils.createTimer)();
-  const widgetElementId = ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.id) || "oc-lcw";
+  const widgetElementId = ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.id) || "oc-lcw";
   const currentMessageCountRef = (0, _react2.useRef)(0);
   let widgetStateEventName = "";
 
   const initiateEndChatOnBrowserUnload = () => {
-    var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _DataStoreManager$cli;
+    var _DataStoreManager$cli;
 
     _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.BrowserUnloadEventStarted,
       Description: "Browser unload event received."
     });
 
-    const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId); // End chat if the chat is still active and browser closed
-
-    if (persistedState.appStates.conversationState === _ConversationState.ConversationState.Active) {
-      //Browser close scenario/no room for PCS/so just end chat and notify agent immidiately
-      (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
-    } // Clean local storage
-
+    (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false); // Clean local storage
 
     (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventName, "localStorage"); //Dispose calling instance
 
@@ -152,7 +152,7 @@ const LiveChatWidgetStateful = props => {
   };
 
   (0, _react2.useEffect)(() => {
-    var _props$controlProps2, _props$controlProps3, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps4, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li;
+    var _props$controlProps3, _props$controlProps4, _props$controlProps5, _props$controlProps7, _props$chatConfig, _props$chatConfig$Cha, _props$controlProps8, _props$reconnectChatP, _props$chatConfig2, _props$chatConfig2$Li, _props$reconnectChatP4;
 
     (0, _registerTelemetryLoggers.registerTelemetryLoggers)(props, dispatch);
     (0, _createInternetConnectionChangeHandler.createInternetConnectionChangeHandler)();
@@ -163,12 +163,22 @@ const LiveChatWidgetStateful = props => {
     });
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SKIP_CHAT_BUTTON_RENDERING,
-      payload: ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.skipChatButtonRendering) || false
+      payload: ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.skipChatButtonRendering) || false
     });
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
       payload: false
     });
+
+    if ((_props$controlProps4 = props.controlProps) !== null && _props$controlProps4 !== void 0 && _props$controlProps4.widgetInstanceId && !(0, _utils.isNullOrEmptyString)((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.widgetInstanceId)) {
+      var _props$controlProps6;
+
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
+        payload: (_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.widgetInstanceId
+      });
+    }
+
     (0, _initCallingSdk.initCallingSdk)(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
       sdkCreated && dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
@@ -176,24 +186,42 @@ const LiveChatWidgetStateful = props => {
       });
     }); // Initialize global dir
 
-    const globalDir = ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
+    const globalDir = ((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Cha = _props$chatConfig.ChatWidgetLanguage) === null || _props$chatConfig$Cha === void 0 ? void 0 : _props$chatConfig$Cha.msdyn_localeid);
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_GLOBAL_DIR,
       payload: globalDir
     });
 
-    if (!((_props$controlProps4 = props.controlProps) !== null && _props$controlProps4 !== void 0 && _props$controlProps4.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
-      var _props$reconnectChatP2;
+    if (!((_props$controlProps8 = props.controlProps) !== null && _props$controlProps8 !== void 0 && _props$controlProps8.skipChatButtonRendering) && (_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
+      var _props$reconnectChatP2, _props$reconnectChatP3;
 
-      (0, _reconnectChatHelper.startUnauthenticatedReconnectChat)(chatSDK, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.reconnectId, _startChat.initStartChat);
+      (0, _reconnectChatHelper.startUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, _startChat.initStartChat);
       return;
-    } // Check if auth settings enabled, do not connect to existing chat from cache during refresh/re-load
+    } // Checks if reconnectId is present for auth chat. If it is present, then it shows reconnect chat pane,
+    // where customer can choose to continue previous conversation or start new conversation
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
     const isAuthenticationSettingsEnabled = (_props$chatConfig2 = props.chatConfig) !== null && _props$chatConfig2 !== void 0 && (_props$chatConfig2$Li = _props$chatConfig2.LiveChatConfigAuthSettings) !== null && _props$chatConfig2$Li !== void 0 && _props$chatConfig2$Li.msdyn_javascriptclientfunction ? true : false;
 
-    if (!isAuthenticationSettingsEnabled) {
+    if (!state.appStates.skipChatButtonRendering && state.appStates.conversationState === _ConversationState.ConversationState.Active && isAuthenticationSettingsEnabled === true && (_props$reconnectChatP4 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP4 !== void 0 && _props$reconnectChatP4.isReconnectEnabled) {
+      (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK).then(authReconnectId => {
+        if (authReconnectId && !state.appStates.reconnectId) {
+          dispatch({
+            type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
+            payload: authReconnectId
+          });
+          dispatch({
+            type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
+            payload: _ConversationState.ConversationState.ReconnectChat
+          });
+        }
+      });
+      return;
+    } // Check if auth settings enabled, do not connect to existing chat from cache during refresh/re-load
+
+
+    if (isAuthenticationSettingsEnabled === false) {
       var _state$domainStates;
 
       if (!(0, _utils.isUndefinedOrEmpty)((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && state.appStates.conversationState === _ConversationState.ConversationState.Active) {
@@ -202,7 +230,7 @@ const LiveChatWidgetStateful = props => {
         const optionalParams = {
           liveChatContext: (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
         };
-        (0, _startChat.initStartChat)(chatSDK, dispatch, setAdapter, optionalParams);
+        (0, _startChat.initStartChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams);
         return;
       }
     } // All other case should show start chat button, skipChatButtonRendering will take care of it own
@@ -216,16 +244,16 @@ const LiveChatWidgetStateful = props => {
 
   (0, _react2.useEffect)(() => {
     if (state.appStates.skipChatButtonRendering) {
-      var _props$reconnectChatP3;
+      var _props$reconnectChatP5;
 
       _omnichannelChatComponents.BroadcastService.postMessage({
         eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
       });
 
-      if ((_props$reconnectChatP3 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP3 !== void 0 && _props$reconnectChatP3.reconnectId && !state.appStates.reconnectId) {
-        var _props$reconnectChatP4, _props$reconnectChatP5;
+      if ((_props$reconnectChatP5 = props.reconnectChatPaneProps) !== null && _props$reconnectChatP5 !== void 0 && _props$reconnectChatP5.reconnectId && !state.appStates.reconnectId) {
+        var _props$reconnectChatP6, _props$reconnectChatP7, _props$reconnectChatP8;
 
-        (0, _reconnectChatHelper.handleUnauthenticatedReconnectChat)(chatSDK, dispatch, setAdapter, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.reconnectId, _startChat.initStartChat, (_props$reconnectChatP5 = props.reconnectChatPaneProps) === null || _props$reconnectChatP5 === void 0 ? void 0 : _props$reconnectChatP5.redirectInSameWindow);
+        (0, _reconnectChatHelper.handleUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, (_props$reconnectChatP6 = props.reconnectChatPaneProps) === null || _props$reconnectChatP6 === void 0 ? void 0 : _props$reconnectChatP6.isReconnectEnabled, (_props$reconnectChatP7 = props.reconnectChatPaneProps) === null || _props$reconnectChatP7 === void 0 ? void 0 : _props$reconnectChatP7.reconnectId, _startChat.initStartChat, (_props$reconnectChatP8 = props.reconnectChatPaneProps) === null || _props$reconnectChatP8 === void 0 ? void 0 : _props$reconnectChatP8.redirectInSameWindow);
       } else {
         (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK).then(authReconnectId => {
           if (authReconnectId && !state.appStates.reconnectId) {
@@ -244,7 +272,7 @@ const LiveChatWidgetStateful = props => {
 
             _omnichannelChatComponents.BroadcastService.postMessage(chatStartedSkippingChatButtonRendering);
 
-            (0, _startChat.setPreChatAndInitiateChat)(chatSDK, dispatch, setAdapter);
+            (0, _startChat.setPreChatAndInitiateChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter);
           }
         });
       }
@@ -252,7 +280,7 @@ const LiveChatWidgetStateful = props => {
   }, [state.appStates.skipChatButtonRendering]); // useEffect for when skip chat button rendering
 
   (0, _react2.useEffect)(() => {
-    var _chatSDK$omnichannelC7, _chatSDK$omnichannelC8;
+    var _chatSDK$omnichannelC6, _chatSDK$omnichannelC7, _props$controlProps11;
 
     // Add the custom context on receiving the SetCustomContext event
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.SetCustomContext).subscribe(msg => {
@@ -273,7 +301,7 @@ const LiveChatWidgetStateful = props => {
         Description: "Start proactive chat event received."
       });
 
-      if (canStartProactiveChat.current) {
+      if (canStartProactiveChat.current === true) {
         var _msg$payload, _msg$payload2, _msg$payload3;
 
         (0, _startProactiveChat.startProactiveChat)(dispatch, msg === null || msg === void 0 ? void 0 : (_msg$payload = msg.payload) === null || _msg$payload === void 0 ? void 0 : _msg$payload.notificationConfig, msg === null || msg === void 0 ? void 0 : (_msg$payload2 = msg.payload) === null || _msg$payload2 === void 0 ? void 0 : _msg$payload2.enablePreChat, msg === null || msg === void 0 ? void 0 : (_msg$payload3 = msg.payload) === null || _msg$payload3 === void 0 ? void 0 : _msg$payload3.inNewWindow);
@@ -287,26 +315,39 @@ const LiveChatWidgetStateful = props => {
 
 
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.StartChat).subscribe(() => {
-      var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4;
+      var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps9;
 
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.StartChatEventRecevied,
         Description: "Start chat event received."
       });
 
-      const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId);
+      const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.widgetInstanceId) ?? ""); // Chat not found in cache
 
-      if (persistedState && (persistedState.appStates.conversationState === _ConversationState.ConversationState.Closed || persistedState.appStates.conversationState === _ConversationState.ConversationState.InActive || persistedState.appStates.conversationState === _ConversationState.ConversationState.Postchat)) {
-        // Embedded mode
+      if (persistedState === undefined) {
         _omnichannelChatComponents.BroadcastService.postMessage({
           eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
         });
 
         (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter);
-      } else {
+        return;
+      } // Chat exist in cache
+
+
+      if (persistedState) {
         var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
 
-        // Minimize to Maximize
+        // Only initiate new chat if widget state in cache in one of the followings
+        if (persistedState.appStates.conversationState === _ConversationState.ConversationState.Closed || persistedState.appStates.conversationState === _ConversationState.ConversationState.InActive || persistedState.appStates.conversationState === _ConversationState.ConversationState.Postchat) {
+          _omnichannelChatComponents.BroadcastService.postMessage({
+            eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
+          });
+
+          (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter);
+          return;
+        } // If minimized, maximize the chat
+
+
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -325,10 +366,10 @@ const LiveChatWidgetStateful = props => {
 
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.InitiateEndChat).subscribe(async () => {
       if (state.appStates.skipChatButtonRendering !== true) {
-        var _chatSDK$omnichannelC5, _chatSDK$omnichannelC6;
+        var _chatSDK$omnichannelC4, _chatSDK$omnichannelC5, _props$controlProps10;
 
         // This is to ensure to get latest state from cache in multitab
-        const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.widgetId);
+        const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC5 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC5 === void 0 ? void 0 : _chatSDK$omnichannelC5.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
 
         if (persistedState && persistedState.appStates.conversationState === _ConversationState.ConversationState.Active) {
           (0, _endChat.prepareEndChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
@@ -350,10 +391,11 @@ const LiveChatWidgetStateful = props => {
     }); // Listen to end chat event from other tabs
 
 
-    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC8 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC8 === void 0 ? void 0 : _chatSDK$omnichannelC8.widgetId);
+    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC6 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC6 === void 0 ? void 0 : _chatSDK$omnichannelC6.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC7 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC7 === void 0 ? void 0 : _chatSDK$omnichannelC7.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
 
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(endChatEventName).subscribe(async () => {
       (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, false, false, false);
+      return;
     }); // When conversation ended by agent
 
 
@@ -395,6 +437,12 @@ const LiveChatWidgetStateful = props => {
   }, [state.appStates.conversationState, state.appStates.proactiveChatStates.proactiveChatInNewWindow]); // Reset the UnreadMessageCount when minimized is toggled and broadcast it.
 
   (0, _react2.useEffect)(() => {
+    if (state.appStates.isMinimized) {
+      _ActivityStreamHandler.ActivityStreamHandler.cork();
+    } else {
+      setTimeout(() => _ActivityStreamHandler.ActivityStreamHandler.uncork(), 500);
+    }
+
     currentMessageCountRef.current = -1;
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_UNREAD_MESSAGE_COUNT,
@@ -429,9 +477,24 @@ const LiveChatWidgetStateful = props => {
   }, [(_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.webChatStyles]); // Publish chat widget state
 
   (0, _react2.useEffect)(() => {
-    var _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic;
+    var _props$controlProps12, _props$chatSDK, _props$chatSDK$omnich, _props$chatSDK2, _props$chatSDK2$omnic, _props$controlProps13;
+
+    // Only activate these windows events when conversation state is active and chat widget is in popout mode
+    // Ghost chat scenarios
+    if (state.appStates.conversationState === _ConversationState.ConversationState.Active && ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.skipChatButtonRendering) === true) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      window.onbeforeunload = function () {
+        const prompt = _Constants.Constants.BrowserUnloadConfirmationMessage;
+        return prompt;
+      }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
+
+
+      window.onunload = function () {
+        initiateEndChatOnBrowserUnload();
+      };
+    }
 
-    widgetStateEventName = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId);
+    widgetStateEventName = (0, _utils.getWidgetCacheId)(props === null || props === void 0 ? void 0 : (_props$chatSDK = props.chatSDK) === null || _props$chatSDK === void 0 ? void 0 : (_props$chatSDK$omnich = _props$chatSDK.omnichannelConfig) === null || _props$chatSDK$omnich === void 0 ? void 0 : _props$chatSDK$omnich.orgId, props === null || props === void 0 ? void 0 : (_props$chatSDK2 = props.chatSDK) === null || _props$chatSDK2 === void 0 ? void 0 : (_props$chatSDK2$omnic = _props$chatSDK2.omnichannelConfig) === null || _props$chatSDK2$omnic === void 0 ? void 0 : _props$chatSDK2$omnic.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps13 = props.controlProps) === null || _props$controlProps13 === void 0 ? void 0 : _props$controlProps13.widgetInstanceId) ?? "");
     const chatWidgetStateChangeEvent = {
       eventName: widgetStateEventName,
       payload: { ...state
@@ -445,7 +508,7 @@ const LiveChatWidgetStateful = props => {
   const setPostChatContextRelay = () => (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat) => (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat); // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => (0, _endChat.endChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
   const prepareEndChatRelay = (adapter, state) => (0, _endChat.prepareEndChat)(props, chatSDK, setAdapter, setWebChatStyles, dispatch, adapter, state);
@@ -453,7 +516,7 @@ const LiveChatWidgetStateful = props => {
   const prepareStartChatRelay = () => (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter); // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
 
-  const initStartChatRelay = (optionalParams, persistedState) => (0, _startChat.initStartChat)(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
+  const initStartChatRelay = (optionalParams, persistedState) => (0, _startChat.initStartChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
 
   const confirmationPaneProps = (0, _initConfirmationPropsComposer.initConfirmationPropsComposer)(props);
   return /*#__PURE__*/_react2.default.createElement(Composer, _extends({}, webChatProps, {
@@ -463,29 +526,29 @@ const LiveChatWidgetStateful = props => {
     id: widgetElementId,
     styles: generalStyles,
     className: (_props$styleProps2 = props.styleProps) === null || _props$styleProps2 === void 0 ? void 0 : _props$styleProps2.className
-  }, !((_props$controlProps5 = props.controlProps) !== null && _props$controlProps5 !== void 0 && _props$controlProps5.hideChatButton) && !((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.skipChatButtonRendering) && (0, _componentController.shouldShowChatButton)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/_react2.default.createElement(_ChatButtonStateful.default, {
+  }, !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideChatButton) && !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.skipChatButtonRendering) && (0, _componentController.shouldShowChatButton)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr = props.componentOverrides) === null || _props$componentOverr === void 0 ? void 0 : _props$componentOverr.chatButton) || /*#__PURE__*/_react2.default.createElement(_ChatButtonStateful.default, {
     buttonProps: props.chatButtonProps,
     outOfOfficeButtonProps: props.outOfOfficeChatButtonProps,
     startChat: prepareStartChatRelay
-  })), !((_props$controlProps7 = props.controlProps) !== null && _props$controlProps7 !== void 0 && _props$controlProps7.hideProactiveChatPane) && (0, _componentController.shouldShowProactiveChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.proactiveChatPane) || /*#__PURE__*/_react2.default.createElement(_ProactiveChatPaneStateful.default, {
+  })), !((_props$controlProps16 = props.controlProps) !== null && _props$controlProps16 !== void 0 && _props$controlProps16.hideProactiveChatPane) && (0, _componentController.shouldShowProactiveChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr2 = props.componentOverrides) === null || _props$componentOverr2 === void 0 ? void 0 : _props$componentOverr2.proactiveChatPane) || /*#__PURE__*/_react2.default.createElement(_ProactiveChatPaneStateful.default, {
     proactiveChatProps: props.proactiveChatPaneProps,
     startChat: prepareStartChatRelay
-  })), !((_props$controlProps8 = props.controlProps) !== null && _props$controlProps8 !== void 0 && _props$controlProps8.hideHeader) && (0, _componentController.shouldShowHeader)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr3 = props.componentOverrides) === null || _props$componentOverr3 === void 0 ? void 0 : _props$componentOverr3.header) || /*#__PURE__*/_react2.default.createElement(_HeaderStateful.default, {
+  })), !((_props$controlProps17 = props.controlProps) !== null && _props$controlProps17 !== void 0 && _props$controlProps17.hideHeader) && (0, _componentController.shouldShowHeader)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr3 = props.componentOverrides) === null || _props$componentOverr3 === void 0 ? void 0 : _props$componentOverr3.header) || /*#__PURE__*/_react2.default.createElement(_HeaderStateful.default, {
     headerProps: props.headerProps,
     outOfOfficeHeaderProps: props.outOfOfficeHeaderProps,
     endChat: endChatRelay
-  })), !((_props$controlProps9 = props.controlProps) !== null && _props$controlProps9 !== void 0 && _props$controlProps9.hideLoadingPane) && (0, _componentController.shouldShowLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr4 = props.componentOverrides) === null || _props$componentOverr4 === void 0 ? void 0 : _props$componentOverr4.loadingPane) || /*#__PURE__*/_react2.default.createElement(_LoadingPaneStateful.default, props.loadingPaneProps)), !((_props$controlProps10 = props.controlProps) !== null && _props$controlProps10 !== void 0 && _props$controlProps10.hideOutOfOfficeHoursPane) && (0, _componentController.shouldShowOutOfOfficeHoursPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr5 = props.componentOverrides) === null || _props$componentOverr5 === void 0 ? void 0 : _props$componentOverr5.outOfOfficeHoursPane) || /*#__PURE__*/_react2.default.createElement(_OOOHPaneStateful.default, props.outOfOfficeHoursPaneProps)), !((_props$controlProps11 = props.controlProps) !== null && _props$controlProps11 !== void 0 && _props$controlProps11.hideReconnectChatPane) && (0, _componentController.shouldShowReconnectChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr6 = props.componentOverrides) === null || _props$componentOverr6 === void 0 ? void 0 : _props$componentOverr6.reconnectChatPane) || /*#__PURE__*/_react2.default.createElement(_ReconnectChatPaneStateful.default, {
+  })), !((_props$controlProps18 = props.controlProps) !== null && _props$controlProps18 !== void 0 && _props$controlProps18.hideLoadingPane) && (0, _componentController.shouldShowLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr4 = props.componentOverrides) === null || _props$componentOverr4 === void 0 ? void 0 : _props$componentOverr4.loadingPane) || /*#__PURE__*/_react2.default.createElement(_LoadingPaneStateful.default, props.loadingPaneProps)), !((_props$controlProps19 = props.controlProps) !== null && _props$controlProps19 !== void 0 && _props$controlProps19.hideOutOfOfficeHoursPane) && (0, _componentController.shouldShowOutOfOfficeHoursPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr5 = props.componentOverrides) === null || _props$componentOverr5 === void 0 ? void 0 : _props$componentOverr5.outOfOfficeHoursPane) || /*#__PURE__*/_react2.default.createElement(_OOOHPaneStateful.default, props.outOfOfficeHoursPaneProps)), !((_props$controlProps20 = props.controlProps) !== null && _props$controlProps20 !== void 0 && _props$controlProps20.hideReconnectChatPane) && (0, _componentController.shouldShowReconnectChatPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr6 = props.componentOverrides) === null || _props$componentOverr6 === void 0 ? void 0 : _props$componentOverr6.reconnectChatPane) || /*#__PURE__*/_react2.default.createElement(_ReconnectChatPaneStateful.default, {
     reconnectChatProps: props.reconnectChatPaneProps,
     initStartChat: initStartChatRelay
-  })), !((_props$controlProps12 = props.controlProps) !== null && _props$controlProps12 !== void 0 && _props$controlProps12.hidePreChatSurveyPane) && (0, _componentController.shouldShowPreChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr7 = props.componentOverrides) === null || _props$componentOverr7 === void 0 ? void 0 : _props$componentOverr7.preChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PreChatSurveyPaneStateful.default, {
+  })), !((_props$controlProps21 = props.controlProps) !== null && _props$controlProps21 !== void 0 && _props$controlProps21.hidePreChatSurveyPane) && (0, _componentController.shouldShowPreChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr7 = props.componentOverrides) === null || _props$componentOverr7 === void 0 ? void 0 : _props$componentOverr7.preChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PreChatSurveyPaneStateful.default, {
     surveyProps: props.preChatSurveyPaneProps,
     initStartChat: initStartChatRelay
-  })), !((_props$controlProps13 = props.controlProps) !== null && _props$controlProps13 !== void 0 && _props$controlProps13.hideCallingContainer) && (0, _componentController.shouldShowCallingContainer)(state) && /*#__PURE__*/_react2.default.createElement(_CallingContainerStateful.default, _extends({
+  })), !((_props$controlProps22 = props.controlProps) !== null && _props$controlProps22 !== void 0 && _props$controlProps22.hideCallingContainer) && (0, _componentController.shouldShowCallingContainer)(state) && /*#__PURE__*/_react2.default.createElement(_CallingContainerStateful.default, _extends({
     voiceVideoCallingSdk: voiceVideoCallingSDK
-  }, props.callingContainerProps)), !((_props$controlProps14 = props.controlProps) !== null && _props$controlProps14 !== void 0 && _props$controlProps14.hideWebChatContainer) && (0, _componentController.shouldShowWebChatContainer)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/_react2.default.createElement(_WebChatContainerStateful.default, props.webChatContainerProps)), !((_props$controlProps15 = props.controlProps) !== null && _props$controlProps15 !== void 0 && _props$controlProps15.hideConfirmationPane) && (0, _componentController.shouldShowConfirmationPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/_react2.default.createElement(_ConfirmationPaneStateful.default, _extends({}, confirmationPaneProps, {
+  }, props.callingContainerProps)), !((_props$controlProps23 = props.controlProps) !== null && _props$controlProps23 !== void 0 && _props$controlProps23.hideWebChatContainer) && (0, _componentController.shouldShowWebChatContainer)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr8 = props.componentOverrides) === null || _props$componentOverr8 === void 0 ? void 0 : _props$componentOverr8.webChatContainer) || /*#__PURE__*/_react2.default.createElement(_WebChatContainerStateful.default, props.webChatContainerProps)), !((_props$controlProps24 = props.controlProps) !== null && _props$controlProps24 !== void 0 && _props$controlProps24.hideConfirmationPane) && (0, _componentController.shouldShowConfirmationPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr9 = props.componentOverrides) === null || _props$componentOverr9 === void 0 ? void 0 : _props$componentOverr9.confirmationPane) || /*#__PURE__*/_react2.default.createElement(_ConfirmationPaneStateful.default, _extends({}, confirmationPaneProps, {
     setPostChatContext: setPostChatContextRelay,
     prepareEndChat: prepareEndChatRelay
-  }))), !((_props$controlProps16 = props.controlProps) !== null && _props$controlProps16 !== void 0 && _props$controlProps16.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, props.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), (0, _createFooter.createFooter)(props, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, props.emailTranscriptPane))));
+  }))), !((_props$controlProps25 = props.controlProps) !== null && _props$controlProps25 !== void 0 && _props$controlProps25.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr10 = props.componentOverrides) === null || _props$componentOverr10 === void 0 ? void 0 : _props$componentOverr10.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, props.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr11 = props.componentOverrides) === null || _props$componentOverr11 === void 0 ? void 0 : _props$componentOverr11.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, props.postChatSurveyPaneProps, props.chatSDK))), (0, _createFooter.createFooter)(props, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_props$componentOverr12 = props.componentOverrides) === null || _props$componentOverr12 === void 0 ? void 0 : _props$componentOverr12.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, props.emailTranscriptPane))));
 };
 
 exports.LiveChatWidgetStateful = LiveChatWidgetStateful;

package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js

@@ -93,7 +93,7 @@ const PreChatSurveyPaneStateful = props => {
       try {
         var _state$domainStates, _state$domainStates$t, _state$domainStates$t2, _persistedState$domai, _persistedState$appSt;
 
-        const persistedState = (0, _utils.getStateFromCache)(((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$t = _state$domainStates.telemetryInternalData) === null || _state$domainStates$t === void 0 ? void 0 : _state$domainStates$t.orgId) ?? "", ((_state$domainStates$t2 = state.domainStates.telemetryInternalData) === null || _state$domainStates$t2 === void 0 ? void 0 : _state$domainStates$t2.widgetId) ?? "");
+        const persistedState = (0, _utils.getStateFromCache)(((_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$t = _state$domainStates.telemetryInternalData) === null || _state$domainStates$t === void 0 ? void 0 : _state$domainStates$t.orgId) ?? "", ((_state$domainStates$t2 = state.domainStates.telemetryInternalData) === null || _state$domainStates$t2 === void 0 ? void 0 : _state$domainStates$t2.widgetId) ?? "", state.domainStates.widgetInstanceId ?? "");
         let optionalParams = {}; //Connect to Active chats and chat is not popout
 
         if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : _persistedState$domai.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active && !state.appStates.skipChatButtonRendering) {

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -33,6 +33,8 @@ var _Constants = require("../../common/Constants");
 
 var _BotMagicCodeStore = require("./webchatcontroller/BotMagicCodeStore");
 
+var _defaultAdaptiveCardStyles = require("./common/defaultStyles/defaultAdaptiveCardStyles");
+
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
@@ -66,6 +68,8 @@ const createMagicCodeSuccessResponse = signin => {
 };
 
 const WebChatContainerStateful = props => {
+  var _props$adaptiveCardSt, _props$adaptiveCardSt2;
+
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
@@ -139,6 +143,13 @@ const WebChatContainerStateful = props => {
     magicCodeBroadcastChannel.addEventListener(broadcastChannelMessageEvent, eventListener);
   }, []);
   return /*#__PURE__*/_react2.default.createElement(_react2.default.Fragment, null, /*#__PURE__*/_react2.default.createElement("style", null, `
+
+        .webchat__bubble__content>div#ms_lcw_webchat_adaptive_card {
+            background: ${(props === null || props === void 0 ? void 0 : (_props$adaptiveCardSt = props.adaptiveCardStyles) === null || _props$adaptiveCardSt === void 0 ? void 0 : _props$adaptiveCardSt.background) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.background};
+        }
+
+        div[class="ac-textBlock"]>p{color:${(props === null || props === void 0 ? void 0 : (_props$adaptiveCardSt2 = props.adaptiveCardStyles) === null || _props$adaptiveCardSt2 === void 0 ? void 0 : _props$adaptiveCardSt2.color) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.color};}
+
         .ms_lcw_webchat_received_message img.webchat__markdown__external-link-icon { 
             background-image : url(data:image/svg+xml;base64,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) !important;
             height: '.75em';

package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js

@@ -13,6 +13,8 @@ var _defaultWebChatStatefulProps = require("./defaultWebChatStatefulProps");
 
 var _defaultWebChatContainerStatefulStyles = require("../defaultStyles/defaultWebChatContainerStatefulStyles");
 
+var _defaultAdaptiveCardStyles = require("../defaultStyles/defaultAdaptiveCardStyles");
+
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 
 const defaultWebChatContainerStatefulProps = {
@@ -21,6 +23,7 @@ const defaultWebChatContainerStatefulProps = {
   containerStyles: _defaultWebChatStatefulContainerStyles.defaultWebChatStatefulContainerStyles,
   disableNewLineMarkdownSupport: false,
   disableMarkdownMessageFormatting: false,
-  directLine: new _mockadapter.default()
+  directLine: new _mockadapter.default(),
+  adaptiveCardStyles: _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles
 };
 exports.defaultWebChatContainerStatefulProps = defaultWebChatContainerStatefulProps;

package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js

@@ -0,0 +1,11 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.defaultAdaptiveCardStyles = void 0;
+const defaultAdaptiveCardStyles = {
+  background: "white",
+  color: "black"
+};
+exports.defaultAdaptiveCardStyles = defaultAdaptiveCardStyles;

package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js

@@ -14,6 +14,8 @@ function _defineProperty(obj, key, value) { if (key in obj) { Object.definePrope
 class MockChatSDK {
   constructor() {
     _defineProperty(this, "sleep", ms => new Promise(r => setTimeout(r, ms)));
+
+    _defineProperty(this, "isMockModeOn", true);
   }
 
   async startChat() {

package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -41,4 +41,5 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_LIVE_CHAT_CONTEXT"] = 30] = "SET_LIVE_CHAT_CONTEXT";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_OAUTH_SIGNIN_ID"] = 31] = "SET_BOT_OAUTH_SIGNIN_ID";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_SIZE"] = 32] = "SET_WIDGET_SIZE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_WIDGET_INSTANCE_ID"] = 33] = "SET_WIDGET_INSTANCE_ID";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -29,7 +29,8 @@ const getLiveChatWidgetContextInitialState = props => {
       globalDir: "ltr",
       liveChatContext: undefined,
       customContext: undefined,
-      widgetSize: undefined
+      widgetSize: undefined,
+      widgetInstanceId: ""
     },
     appStates: {
       conversationState: _ConversationState.ConversationState.Closed,

package/lib/cjs/contexts/createReducer.js

@@ -243,6 +243,14 @@ const createReducer = () => {
           }
         };
 
+      case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID:
+        return { ...state,
+          domainStates: { ...state.domainStates,
+            // eslint-disable-next-line @typescript-eslint/no-explicit-any
+            widgetInstanceId: action.payload
+          }
+        };
+
       default:
         return state;
     }

package/lib/esm/common/Constants.js

@@ -160,6 +160,8 @@ _defineProperty(Constants, "ChatWidgetStateChangedPrefix", "ChatWidgetStateChang
 
 _defineProperty(Constants, "PostChatLoadingDurationInMs", 2000);
 
+_defineProperty(Constants, "BrowserUnloadConfirmationMessage", "Do you want to leave chat?");
+
 export const Regex = (_class = class Regex {}, _defineProperty(_class, "EmailRegex", "(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21\\x23-\\x5b\\x5d-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])*\")@(?:(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?\\.)+[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?|[a-zA-Z0-9-]*[a-zA-Z0-9]:(?:[\\x01-\\x08\\x0b\\x0c\\x0e-\\x1f\\x21-\\x5a\\x53-\\x7f]|\\\\[\\x01-\\x09\\x0b\\x0c\\x0e-\\x7f])+)\\])"), _class);
 export class HtmlIdNames {}
 

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -131,6 +131,8 @@ export let TelemetryEvent;
   TelemetryEvent["SuppressBotMagicCodeFailed"] = "SuppressBotMagicCodeFailed";
   TelemetryEvent["GetConversationDetailsException"] = "GetConversationDetailsException";
   TelemetryEvent["BrowserUnloadEventStarted"] = "BrowserUnloadEventStarted";
+  TelemetryEvent["GetAuthTokenCalled"] = "GetAuthTokenCalled";
+  TelemetryEvent["ReceivedNullOrEmptyToken"] = "ReceivedNullOrEmptyToken";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";

package/lib/esm/common/utils.js

@@ -2,6 +2,7 @@ import { AriaTelemetryConstants, Constants, LocaleConstants } from "./Constants"
 import { DataStoreManager } from "./contextDataStore/DataStoreManager";
 import { KeyCodes } from "./KeyCodes";
 import { BroadcastEvent } from "./telemetry/TelemetryConstants";
+import { Md5 } from "md5-typescript";
 
 const getElementBySelector = selector => {
   let element;
@@ -290,20 +291,25 @@ export const getDomain = hostValue => {
 
   return AriaTelemetryConstants.Public;
 };
-export const getWidgetCacheId = (orgId, widgetId) => {
-  return `${Constants.ChatWidgetStateChangedPrefix}_${orgId}_${widgetId}`;
+export const getWidgetCacheId = (orgId, widgetId, widgetInstanceId) => {
+  const widgetCacheId = `${widgetInstanceId}_${orgId}_${widgetId}`;
+  return Md5.init(widgetCacheId);
 };
-export const getWidgetEndChatEventName = (orgId, widgetId) => {
+export const getWidgetEndChatEventName = (orgId, widgetId, widgetInstanceId) => {
+  if (!isNullOrEmptyString(widgetInstanceId)) {
+    return `${BroadcastEvent.ChatEnded}_${widgetInstanceId}_${orgId}_${widgetId}`;
+  }
+
   return `${BroadcastEvent.ChatEnded}_${orgId}_${widgetId}`;
 }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
 
-export const getStateFromCache = (orgId, widgetId) => {
+export const getStateFromCache = (orgId, widgetId, widgetInstanceId) => {
   // Getting updated state from cache
   try {
     if (DataStoreManager.clientDataStore) {
       var _DataStoreManager$cli;
 
-      const widgetStateEventName = getWidgetCacheId(orgId, widgetId);
+      const widgetStateEventName = getWidgetCacheId(orgId, widgetId, widgetInstanceId);
       const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(widgetStateEventName, "localStorage");
       const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
       return persistedState;
@@ -330,4 +336,7 @@ export const isUndefinedOrEmpty = object => {
 
 export const addDelayInMs = ms => {
   return new Promise(resolve => setTimeout(resolve, ms));
+};
+export const getBroadcastChannelName = (widgetId, widgetInstanceId) => {
+  return widgetInstanceId && !isNullOrEmptyString(widgetInstanceId) ? `${widgetInstanceId}_${widgetId}` : widgetId;
 };

package/lib/esm/components/headerstateful/HeaderStateful.js

@@ -49,7 +49,8 @@ export const HeaderStateful = props => {
       } else {
         const skipEndChatSDK = true;
         const skipCloseChat = false;
-        await endChat(adapter, skipEndChatSDK, skipCloseChat);
+        const postMessageToOtherTabs = true;
+        await endChat(adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTabs);
       }
 
       dispatch({
@@ -58,8 +59,8 @@ export const HeaderStateful = props => {
       });
     },
     ...(headerProps === null || headerProps === void 0 ? void 0 : headerProps.controlProps),
-    hideTitle: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
-    hideIcon: state.appStates.conversationState === ConversationState.Loading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
+    hideTitle: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP = headerProps.controlProps) === null || _headerProps$controlP === void 0 ? void 0 : _headerProps$controlP.hideTitle),
+    hideIcon: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.PostchatLoading || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP2 = headerProps.controlProps) === null || _headerProps$controlP2 === void 0 ? void 0 : _headerProps$controlP2.hideIcon),
     hideCloseButton: state.appStates.conversationState === ConversationState.Loading || state.appStates.conversationState === ConversationState.Prechat || state.appStates.conversationState === ConversationState.ReconnectChat || (headerProps === null || headerProps === void 0 ? void 0 : (_headerProps$controlP3 = headerProps.controlProps) === null || _headerProps$controlP3 === void 0 ? void 0 : _headerProps$controlP3.hideCloseButton)
   };
   const outOfOfficeControlProps = {