@microsoft/omnichannel-chat-widget 0.1.0-main.20562ae → 0.1.0-main.243d300

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (316) hide show
  1. package/README.md +32 -0
  2. package/lib/cjs/assets/Icons.js +4 -2
  3. package/lib/cjs/common/Constants.js +49 -154
  4. package/lib/cjs/common/KeyCodes.js +3 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  6. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  7. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  8. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  9. package/lib/cjs/common/telemetry/TelemetryConstants.js +57 -25
  10. package/lib/cjs/common/telemetry/TelemetryHelper.js +29 -55
  11. package/lib/cjs/common/telemetry/TelemetryManager.js +11 -31
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -3
  13. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +49 -35
  14. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +6 -14
  15. package/lib/cjs/common/utils.js +80 -80
  16. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +21 -45
  17. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +20 -26
  18. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  19. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +7 -32
  20. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  23. package/lib/cjs/components/footerstateful/FooterStateful.js +12 -44
  24. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -44
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  27. package/lib/cjs/components/headerstateful/HeaderStateful.js +17 -31
  28. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  29. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +39 -0
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +20 -0
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +34 -0
  33. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +64 -0
  34. package/lib/cjs/components/livechatwidget/common/Deferred.js +37 -0
  35. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  36. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  37. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  38. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  39. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -43
  40. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  41. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +126 -57
  42. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  43. package/lib/cjs/components/livechatwidget/common/endChat.js +99 -37
  44. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  45. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  46. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  47. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +38 -52
  48. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +98 -66
  49. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +7 -32
  50. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -15
  51. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  52. package/lib/cjs/components/livechatwidget/common/startChat.js +236 -91
  53. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  54. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  55. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  56. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +329 -185
  57. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  58. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  59. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  60. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  61. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  62. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  64. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  65. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  66. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +11 -44
  67. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +19 -33
  68. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  69. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  71. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  72. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  73. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  74. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +6 -17
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  76. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +4 -15
  77. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  78. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  79. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +12 -0
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -37
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  121. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +33 -0
  122. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  123. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  124. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  125. package/lib/cjs/contexts/common/ConversationState.js +3 -3
  126. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -25
  127. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +14 -13
  128. package/lib/cjs/contexts/createReducer.js +169 -99
  129. package/lib/cjs/controller/componentController.js +4 -33
  130. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  131. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  132. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  133. package/lib/cjs/index.js +0 -5
  134. package/lib/cjs/plugins/newMessageEventHandler.js +22 -46
  135. package/lib/esm/assets/Icons.js +2 -1
  136. package/lib/esm/common/Constants.js +44 -142
  137. package/lib/esm/common/KeyCodes.js +3 -3
  138. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  139. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  140. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  141. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  142. package/lib/esm/common/telemetry/TelemetryConstants.js +61 -22
  143. package/lib/esm/common/telemetry/TelemetryHelper.js +30 -45
  144. package/lib/esm/common/telemetry/TelemetryManager.js +11 -19
  145. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  146. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +49 -23
  147. package/lib/esm/common/telemetry/loggers/consoleLogger.js +6 -10
  148. package/lib/esm/common/utils.js +73 -45
  149. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +21 -16
  150. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +23 -13
  151. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  152. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -13
  153. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  154. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  155. package/lib/esm/components/footerstateful/FooterStateful.js +14 -25
  156. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -37
  157. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  158. package/lib/esm/components/headerstateful/HeaderStateful.js +17 -16
  159. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  160. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +32 -0
  161. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +13 -0
  162. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  163. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +27 -0
  164. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +57 -0
  165. package/lib/esm/components/livechatwidget/common/Deferred.js +30 -0
  166. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  167. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  168. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  169. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  170. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  171. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  172. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +128 -45
  173. package/lib/esm/components/livechatwidget/common/endChat.js +99 -23
  174. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  175. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  176. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  177. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +41 -22
  178. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +98 -59
  179. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +7 -22
  180. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -7
  181. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  182. package/lib/esm/components/livechatwidget/common/startChat.js +236 -71
  183. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  184. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  185. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +333 -136
  186. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  187. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  188. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  189. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  190. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  191. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  192. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  193. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  194. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  195. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +15 -29
  196. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +21 -9
  197. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  198. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
  199. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  200. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  201. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  202. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  203. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +6 -13
  204. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  205. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +4 -5
  206. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  207. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  208. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -22
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  250. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +27 -0
  251. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  252. package/lib/esm/contexts/ChatContextStore.js +2 -1
  253. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  254. package/lib/esm/contexts/common/ConversationState.js +3 -3
  255. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -25
  256. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +14 -9
  257. package/lib/esm/contexts/createReducer.js +169 -96
  258. package/lib/esm/controller/componentController.js +5 -4
  259. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  260. package/lib/esm/hooks/useChatContextStore.js +0 -4
  261. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  262. package/lib/esm/plugins/newMessageEventHandler.js +22 -35
  263. package/lib/types/assets/Icons.d.ts +1 -0
  264. package/lib/types/common/Constants.d.ts +37 -2
  265. package/lib/types/common/interfaces/IContextDataStore.d.ts +2 -2
  266. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  267. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  268. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  269. package/lib/types/common/telemetry/TelemetryConstants.d.ts +42 -7
  270. package/lib/types/common/telemetry/TelemetryHelper.d.ts +2 -0
  271. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  272. package/lib/types/common/telemetry/definitions/Payload.d.ts +12 -9
  273. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +3 -3
  274. package/lib/types/common/utils.d.ts +8 -1
  275. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  276. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  277. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  278. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  279. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  280. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  281. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  282. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  283. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  284. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  285. package/lib/types/components/livechatwidget/common/endChat.d.ts +1 -1
  286. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -4
  287. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  288. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
  289. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  290. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +6 -3
  291. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  292. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  293. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  294. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  295. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  296. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -2
  297. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  298. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  299. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  300. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  301. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  302. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  303. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  304. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  305. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  306. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  307. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  308. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  309. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  310. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  311. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  312. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  313. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +6 -3
  314. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -24
  315. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  316. package/package.json +9 -9
@@ -3,61 +3,71 @@
3
3
  Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
- exports.prepareStartChat = exports.initStartChat = void 0;
7
-
6
+ exports.setPreChatAndInitiateChat = exports.prepareStartChat = exports.initStartChat = exports.checkIfConversationStillValid = void 0;
8
7
  var _Constants = require("../../../common/Constants");
9
-
10
8
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
11
-
12
9
  var _ConversationState = require("../../../contexts/common/ConversationState");
13
-
14
- var _DataStoreManager = require("../../../common/contextDataStore/DataStoreManager");
15
-
16
10
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
17
-
18
11
  var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
19
-
20
12
  var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
21
-
22
13
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
23
-
24
14
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
25
-
26
15
  var _createAdapter = require("./createAdapter");
27
-
28
16
  var _newMessageEventHandler = require("../../../plugins/newMessageEventHandler");
29
-
30
17
  var _utils = require("../../../common/utils");
31
-
32
- var _reconnectChatHelper = require("./reconnectChatHelper");
33
-
34
18
  var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
35
-
36
19
  var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
20
+ var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
21
+ var _ActivityStreamHandler = require("./ActivityStreamHandler");
22
+ var _authHelper = require("./authHelper");
23
+ var _reconnectChatHelper = require("./reconnectChatHelper");
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
25
+ let optionalParams = {};
26
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
27
+ let widgetInstanceId;
37
28
 
38
29
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
39
30
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
31
+ var _props$controlProps;
32
+ optionalParams = {}; //Resetting to ensure no stale values
33
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
34
+
35
+ // Can connect to existing chat session
40
36
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
41
37
  return;
42
- } // Getting PreChat Survey Context
38
+ }
39
+ await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, initStartChat, state);
43
40
 
41
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
42
+ if (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat) {
43
+ return;
44
+ }
44
45
 
45
- const parseToJson = false;
46
- const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
47
- const showPrechat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat ? preChatSurveyResponse && state.appStates.proactiveChatStates.proactiveChatEnablePrechat : preChatSurveyResponse; // Getting reconnectId for authenticated chat
46
+ // Setting Proactive chat settings
47
+ const isProactiveChat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat;
48
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
48
49
 
49
- const reconnectId = await (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK);
50
+ //Setting PreChat and intiate chat
51
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
52
+ };
50
53
 
51
- if (reconnectId) {
52
- dispatch({
53
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
54
- payload: reconnectId
55
- });
56
- dispatch({
57
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
58
- payload: _ConversationState.ConversationState.ReconnectChat
59
- });
60
- } else if (showPrechat) {
54
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
55
+ exports.prepareStartChat = prepareStartChat;
56
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
57
+ //Handle reconnect scenario
58
+ if (state) {
59
+ await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, initStartChat, state);
60
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
61
+ if (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat) {
62
+ return;
63
+ }
64
+ }
65
+
66
+ // Getting prechat Survey Context
67
+ const parseToJson = false;
68
+ const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
69
+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
70
+ if (showPrechat) {
61
71
  dispatch({
62
72
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
63
73
  payload: preChatSurveyResponse
@@ -66,30 +76,55 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
66
76
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
67
77
  payload: _ConversationState.ConversationState.Prechat
68
78
  });
69
- } else {
70
- dispatch({
71
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
72
- payload: _ConversationState.ConversationState.Loading
73
- });
74
- await initStartChat(chatSDK, dispatch, setAdapter);
79
+ return;
75
80
  }
76
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
77
-
78
81
 
79
- exports.prepareStartChat = prepareStartChat;
82
+ //Initiate start chat
83
+ dispatch({
84
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
85
+ payload: _ConversationState.ConversationState.Loading
86
+ });
87
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
88
+ };
80
89
 
81
- const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedState) => {
90
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
91
+ exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
92
+ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
82
93
  try {
83
94
  var _newAdapter$activity$, _TelemetryTimers$Widg;
84
-
85
- try {
86
- _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
87
-
88
- _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
89
- Event: _TelemetryConstants.TelemetryEvent.StartChatSDKCall
95
+ //Start widget load timer
96
+ _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
97
+ _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
98
+ Event: _TelemetryConstants.TelemetryEvent.WidgetLoadStarted,
99
+ Description: "Widget loading started"
100
+ });
101
+ const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
102
+ if (getAuthToken && authClientFunction) {
103
+ // set auth token to chat sdk before start chat
104
+ const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
105
+ if (!authSuccess) {
106
+ return;
107
+ }
108
+ }
109
+ let isStartChatSuccessful = false;
110
+
111
+ //Check if chat retrieved from cache
112
+ if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
113
+ var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
114
+ _omnichannelChatComponents.BroadcastService.postMessage({
115
+ eventName: _TelemetryConstants.BroadcastEvent.ChatRetrievedFromCache,
116
+ payload: {
117
+ chatId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.liveChatContext) === null || _persistedState$domai2 === void 0 ? void 0 : (_persistedState$domai3 = _persistedState$domai2.chatToken) === null || _persistedState$domai3 === void 0 ? void 0 : _persistedState$domai3.chatId,
118
+ requestId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai4 = persistedState.domainStates) === null || _persistedState$domai4 === void 0 ? void 0 : (_persistedState$domai5 = _persistedState$domai4.liveChatContext) === null || _persistedState$domai5 === void 0 ? void 0 : _persistedState$domai5.requestId
119
+ }
90
120
  });
91
-
92
- await chatSDK.startChat(params);
121
+ }
122
+ try {
123
+ // Set custom context params
124
+ setCustomContextParams(chatSDK);
125
+ optionalParams = Object.assign({}, params, optionalParams);
126
+ await chatSDK.startChat(optionalParams);
127
+ isStartChatSuccessful = true;
93
128
  } catch (error) {
94
129
  _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
95
130
  Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
@@ -97,45 +132,60 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
97
132
  exception: `Failed to setup startChat: ${error}`
98
133
  }
99
134
  });
135
+ isStartChatSuccessful = false;
136
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
137
+ // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
138
+ dispatch({
139
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
140
+ payload: _ConversationState.ConversationState.Closed
141
+ });
142
+ return;
100
143
  }
101
144
 
145
+ // New adapter creation
102
146
  const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
103
147
  setAdapter(newAdapter);
104
148
  const chatToken = await chatSDK.getChatToken();
149
+ dispatch({
150
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
151
+ payload: chatToken
152
+ });
105
153
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe((0, _newMessageEventHandler.createOnNewAdapterActivityHandler)(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
154
+ if (persistedState) {
155
+ dispatch({
156
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
157
+ payload: persistedState
158
+ });
159
+ (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
160
+ return;
161
+ }
106
162
 
107
- if (!persistedState) {
108
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
109
- if (chatSDK !== null && chatSDK !== void 0 && chatSDK.getVoiceVideoCalling) {
110
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
111
- const chatToken = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatToken());
112
- dispatch({
113
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
114
- payload: chatToken
115
- });
116
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
163
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
164
+ const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
165
+ dispatch({
166
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
167
+ payload: liveChatContext
168
+ });
169
+
170
+ // Set post chat context in state, no survey load
171
+ (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
117
172
 
173
+ // Updating chat session detail for telemetry
174
+ await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch);
118
175
 
119
- const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
176
+ // Set app state to Active
177
+ if (isStartChatSuccessful) {
178
+ _ActivityStreamHandler.ActivityStreamHandler.uncork();
179
+ // Update start chat failure app state if chat loads successfully
120
180
  dispatch({
121
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
122
- payload: liveChatContext
181
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
182
+ payload: false
123
183
  });
124
- await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
125
- await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch); // Set app state to Active
126
-
127
184
  dispatch({
128
185
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
129
186
  payload: _ConversationState.ConversationState.Active
130
187
  });
131
- } else {
132
- dispatch({
133
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
134
- payload: persistedState
135
- });
136
- await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
137
188
  }
138
-
139
189
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
140
190
  Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
141
191
  Description: "Widget load complete",
@@ -148,10 +198,8 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
148
198
  Exception: `Widget load Failed: ${ex}`
149
199
  }
150
200
  });
151
-
152
- _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
153
-
154
-
201
+ _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex);
202
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
155
203
  if (ex.message === _Constants.ChatSDKError.WidgetUseOutsideOperatingHour) {
156
204
  dispatch({
157
205
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -161,32 +209,129 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
161
209
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
162
210
  payload: _ConversationState.ConversationState.OutOfOffice
163
211
  });
212
+ return;
164
213
  }
214
+ // Set app state to failing start chat
215
+ dispatch({
216
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
217
+ payload: true
218
+ });
219
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
220
+ dispatch({
221
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
222
+ payload: _ConversationState.ConversationState.Loading
223
+ });
224
+ } finally {
225
+ optionalParams = {};
226
+ widgetInstanceId = "";
165
227
  }
166
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
167
-
228
+ };
168
229
 
230
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
169
231
  exports.initStartChat = initStartChat;
170
-
171
232
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
172
- var _DataStoreManager$cli, _persistedState$domai;
173
-
174
- const widgetStateFromCache = (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(_Constants.Constants.widgetStateDataKey, "localStorage");
175
- const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
176
-
177
- if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai = persistedState.domainStates) !== null && _persistedState$domai !== void 0 && _persistedState$domai.liveChatContext) {
178
- var _persistedState$domai2;
233
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
234
+ // By pass this function in case of popout chat
235
+ if (state.appStates.hideStartChatButton === true) {
236
+ return false;
237
+ }
238
+ const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
179
239
 
240
+ //Connect to only active chat session
241
+ if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active) {
242
+ var _persistedState$domai7;
180
243
  dispatch({
181
244
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
182
245
  payload: _ConversationState.ConversationState.Loading
183
246
  });
184
247
  const optionalParams = {
185
- liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai2 = persistedState.domainStates) === null || _persistedState$domai2 === void 0 ? void 0 : _persistedState$domai2.liveChatContext
248
+ liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
186
249
  };
187
- await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
250
+ await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
188
251
  return true;
189
252
  } else {
190
253
  return false;
191
254
  }
192
- };
255
+ };
256
+
257
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
258
+ const setCustomContextParams = chatSDK => {
259
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
260
+ // Add custom context only for unauthenticated chat
261
+ const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
262
+ if (!(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
263
+ var _persistedState$domai9, _persistedState$domai10;
264
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
265
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
266
+ _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.WARN, {
267
+ Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
268
+ ExceptionDetails: {
269
+ exception: errorMessage
270
+ }
271
+ });
272
+ throw new Error(errorMessage);
273
+ }
274
+ optionalParams = Object.assign({}, optionalParams, {
275
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
276
+ });
277
+ }
278
+ };
279
+
280
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
281
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
282
+ //For auth chat
283
+ if (props.getAuthToken) {
284
+ const authClientFunction = (0, _authHelper.getAuthClientFunction)(props.chatConfig);
285
+ if (authClientFunction) {
286
+ // set auth token to chat sdk before start chat
287
+ const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, props.chatConfig, props.getAuthToken);
288
+ if (!authSuccess) {
289
+ return false;
290
+ }
291
+ return true;
292
+ }
293
+ }
294
+ return true;
295
+ };
296
+
297
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
298
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
299
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
300
+ let conversationDetails = undefined;
301
+
302
+ // Show Loading screen during auth check and start chat calls
303
+ dispatch({
304
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
305
+ payload: _ConversationState.ConversationState.Loading
306
+ });
307
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
308
+ if (!authSucceed) {
309
+ return false;
310
+ }
311
+
312
+ //Preserve old requestId
313
+ const oldRequestId = chatSDK.requestId;
314
+ try {
315
+ chatSDK.requestId = requestId;
316
+ conversationDetails = await chatSDK.getConversationDetails();
317
+ if (Object.keys(conversationDetails).length === 0) {
318
+ chatSDK.requestId = oldRequestId;
319
+ return false;
320
+ }
321
+ if (conversationDetails.state === _Constants.LiveWorkItemState.Closed || conversationDetails.state === _Constants.LiveWorkItemState.WrapUp) {
322
+ chatSDK.requestId = oldRequestId;
323
+ return false;
324
+ }
325
+ return true;
326
+ } catch (erorr) {
327
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
328
+ Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsException,
329
+ ExceptionDetails: {
330
+ exception: `Conversation is not valid: ${erorr}`
331
+ }
332
+ });
333
+ chatSDK.requestId = oldRequestId;
334
+ return false;
335
+ }
336
+ };
337
+ exports.checkIfConversationStillValid = checkIfConversationStillValid;
@@ -4,17 +4,11 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.startProactiveChat = void 0;
7
-
8
7
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
9
-
10
8
  var _ConversationState = require("../../../contexts/common/ConversationState");
11
-
12
9
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
13
-
14
10
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
15
-
16
11
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
17
-
18
12
  // Defines startProactiveChat callback
19
13
  const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWindow) => {
20
14
  dispatch({
@@ -29,12 +23,10 @@ const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWi
29
23
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
30
24
  payload: _ConversationState.ConversationState.ProactiveChat
31
25
  });
32
-
33
26
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
34
27
  Event: _TelemetryConstants.TelemetryEvent.IncomingProactiveChatScreenLoaded,
35
28
  ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer.milliSecondsElapsed,
36
29
  Description: "Incoming proactive chat loaded."
37
30
  });
38
31
  };
39
-
40
32
  exports.startProactiveChat = startProactiveChat;
@@ -4,39 +4,30 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.updateSessionDataForTelemetry = void 0;
7
-
8
7
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
9
-
10
8
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
11
-
12
9
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
13
-
14
10
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
15
11
  const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
16
12
  if (chatSDK) {
17
13
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
14
  const chatSession = await chatSDK.getCurrentLiveChatContext();
19
-
20
15
  const telemetryData = _TelemetryHelper.TelemetryHelper.addSessionDataToTelemetry(chatSession, _TelemetryManager.TelemetryManager.InternalTelemetryData);
21
-
22
16
  dispatch({
23
17
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
24
18
  payload: telemetryData
25
19
  });
26
20
  await updateConversationDataForTelemetry(chatSDK, dispatch);
27
21
  }
28
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
29
-
22
+ };
30
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
31
25
  exports.updateSessionDataForTelemetry = updateSessionDataForTelemetry;
32
-
33
26
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
34
27
  if (chatSDK) {
35
28
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
36
29
  const liveWorkItem = await chatSDK.getConversationDetails();
37
-
38
30
  const telemetryData = _TelemetryHelper.TelemetryHelper.addConversationDataToTelemetry(liveWorkItem, _TelemetryManager.TelemetryManager.InternalTelemetryData);
39
-
40
31
  dispatch({
41
32
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
42
33
  payload: telemetryData