@microsoft/omnichannel-chat-widget 0.1.0-main.20562ae → 0.1.0-main.21ab3ba

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (316) hide show
  1. package/README.md +32 -0
  2. package/lib/cjs/assets/Icons.js +4 -2
  3. package/lib/cjs/common/Constants.js +50 -155
  4. package/lib/cjs/common/KeyCodes.js +3 -4
  5. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  6. package/lib/cjs/common/storage/default/defaultCacheManager.js +26 -0
  7. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  8. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  9. package/lib/cjs/common/telemetry/TelemetryConstants.js +57 -25
  10. package/lib/cjs/common/telemetry/TelemetryHelper.js +29 -55
  11. package/lib/cjs/common/telemetry/TelemetryManager.js +11 -31
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -3
  13. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +49 -35
  14. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +6 -14
  15. package/lib/cjs/common/utils.js +80 -80
  16. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +21 -45
  17. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +20 -26
  18. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  19. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +7 -32
  20. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  23. package/lib/cjs/components/footerstateful/FooterStateful.js +12 -44
  24. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -44
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  27. package/lib/cjs/components/headerstateful/HeaderStateful.js +17 -31
  28. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  29. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +39 -0
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +20 -0
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +34 -0
  33. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +64 -0
  34. package/lib/cjs/components/livechatwidget/common/Deferred.js +37 -0
  35. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  36. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  37. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  38. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  39. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -43
  40. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  41. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +126 -57
  42. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  43. package/lib/cjs/components/livechatwidget/common/endChat.js +99 -37
  44. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  45. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +7 -16
  46. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  47. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +38 -52
  48. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +98 -66
  49. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +7 -32
  50. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -15
  51. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  52. package/lib/cjs/components/livechatwidget/common/startChat.js +236 -91
  53. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  54. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  55. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  56. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +329 -185
  57. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  58. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  59. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  60. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  61. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  62. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  64. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  65. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  66. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +11 -44
  67. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +19 -33
  68. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  69. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  71. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  72. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  73. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  74. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +6 -17
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  76. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -15
  77. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  78. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  79. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +12 -0
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -37
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  121. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +33 -0
  122. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  123. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  124. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  125. package/lib/cjs/contexts/common/ConversationState.js +3 -3
  126. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +30 -25
  127. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +14 -13
  128. package/lib/cjs/contexts/createReducer.js +169 -99
  129. package/lib/cjs/controller/componentController.js +4 -33
  130. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  131. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  132. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  133. package/lib/cjs/index.js +0 -5
  134. package/lib/cjs/plugins/newMessageEventHandler.js +22 -46
  135. package/lib/esm/assets/Icons.js +2 -1
  136. package/lib/esm/common/Constants.js +45 -143
  137. package/lib/esm/common/KeyCodes.js +3 -3
  138. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  139. package/lib/esm/common/storage/default/defaultCacheManager.js +18 -0
  140. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  141. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  142. package/lib/esm/common/telemetry/TelemetryConstants.js +61 -22
  143. package/lib/esm/common/telemetry/TelemetryHelper.js +30 -45
  144. package/lib/esm/common/telemetry/TelemetryManager.js +11 -19
  145. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  146. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +49 -23
  147. package/lib/esm/common/telemetry/loggers/consoleLogger.js +6 -10
  148. package/lib/esm/common/utils.js +73 -45
  149. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +21 -16
  150. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +23 -13
  151. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  152. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +9 -13
  153. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  154. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  155. package/lib/esm/components/footerstateful/FooterStateful.js +14 -25
  156. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -37
  157. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  158. package/lib/esm/components/headerstateful/HeaderStateful.js +17 -16
  159. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  160. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +32 -0
  161. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +13 -0
  162. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  163. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +27 -0
  164. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +57 -0
  165. package/lib/esm/components/livechatwidget/common/Deferred.js +30 -0
  166. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  167. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  168. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  169. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  170. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  171. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  172. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +128 -45
  173. package/lib/esm/components/livechatwidget/common/endChat.js +99 -23
  174. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  175. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +9 -11
  176. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  177. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +41 -22
  178. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +98 -59
  179. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +7 -22
  180. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -7
  181. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  182. package/lib/esm/components/livechatwidget/common/startChat.js +236 -71
  183. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  184. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  185. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +333 -136
  186. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  187. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  188. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  189. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  190. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  191. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  192. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  193. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  194. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  195. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +15 -29
  196. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +21 -9
  197. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  198. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
  199. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  200. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  201. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  202. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  203. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +6 -13
  204. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  205. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -5
  206. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  207. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  208. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +5 -0
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -22
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  250. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +27 -0
  251. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  252. package/lib/esm/contexts/ChatContextStore.js +2 -1
  253. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  254. package/lib/esm/contexts/common/ConversationState.js +3 -3
  255. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +30 -25
  256. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +14 -9
  257. package/lib/esm/contexts/createReducer.js +169 -96
  258. package/lib/esm/controller/componentController.js +5 -4
  259. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  260. package/lib/esm/hooks/useChatContextStore.js +0 -4
  261. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  262. package/lib/esm/plugins/newMessageEventHandler.js +22 -35
  263. package/lib/types/assets/Icons.d.ts +1 -0
  264. package/lib/types/common/Constants.d.ts +37 -2
  265. package/lib/types/common/interfaces/IContextDataStore.d.ts +2 -2
  266. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  267. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  268. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  269. package/lib/types/common/telemetry/TelemetryConstants.d.ts +42 -7
  270. package/lib/types/common/telemetry/TelemetryHelper.d.ts +2 -0
  271. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  272. package/lib/types/common/telemetry/definitions/Payload.d.ts +12 -9
  273. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +3 -3
  274. package/lib/types/common/utils.d.ts +8 -1
  275. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  276. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  277. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  278. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  279. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  280. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  281. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  282. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  283. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  284. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  285. package/lib/types/components/livechatwidget/common/endChat.d.ts +1 -1
  286. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -4
  287. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  288. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
  289. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  290. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +6 -3
  291. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  292. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  293. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  294. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  295. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  296. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -2
  297. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  298. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  299. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  300. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  301. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  302. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  303. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  304. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  305. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  306. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  307. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  308. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  309. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  310. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  311. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  312. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  313. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +6 -3
  314. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +30 -24
  315. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  316. package/package.json +9 -9
@@ -1,4 +1,6 @@
1
1
  export declare class Constants {
2
+ static readonly magicCodeBroadcastChannel = "MagicCodeChannel";
3
+ static readonly magicCodeResponseBroadcastChannel = "MagicCodeResponseChannel";
2
4
  static readonly systemMessageTag = "system";
3
5
  static readonly userMessageTag = "user";
4
6
  static readonly historyMessageTag = "history";
@@ -15,7 +17,6 @@ export declare class Constants {
15
17
  static readonly true = "true";
16
18
  static readonly false = "false";
17
19
  static readonly maximumUnreadMessageCount = 99;
18
- static readonly widgetStateDataKey = "LcwChatWidgetState";
19
20
  static readonly channelIdKey = "ChannelId-";
20
21
  static readonly ChannelId = "lcw";
21
22
  static readonly CustomerTag = "FromCustomer";
@@ -33,6 +34,10 @@ export declare class Constants {
33
34
  static readonly queuePositionMessageTag = "queueposition";
34
35
  static readonly averageWaitTimeMessageTag = "averagewaittime";
35
36
  static readonly message = "message";
37
+ static readonly hiddenTag = "Hidden";
38
+ static readonly prefixTimestampTag = "ServerMessageTimestamp_";
39
+ static readonly acsChannel = "ACS_CHANNEL";
40
+ static readonly publicMessageTag = "public";
36
41
  static readonly supportedAdaptiveCardContentTypes: Array<string>;
37
42
  static readonly maxUploadFileSize = "500000";
38
43
  static readonly imageRegex: RegExp;
@@ -58,7 +63,6 @@ export declare class Constants {
58
63
  static readonly ProactiveChatInviteTimeoutInMs = 60000;
59
64
  static readonly InputSubmit = "InputSubmit";
60
65
  static readonly ReconnectIdAttributeName = "oc.reconnectid";
61
- static readonly redirectPageRequest = "redirectPageRequest";
62
66
  static readonly LiveChatWidget = "LiveChatWidgetNew";
63
67
  static readonly GuidPattern = "xx-x-4m-ym-xxx";
64
68
  static readonly Default = "default";
@@ -71,6 +75,9 @@ export declare class Constants {
71
75
  static readonly OpenLinkIconCssClass = "webchat__markdown__external-link-icon";
72
76
  static readonly internetConnectionTestUrl = "https://ocsdk-prod.azureedge.net/public/connecttest.txt";
73
77
  static readonly internetConnectionTestUrlText = "Omnichannel Connect Test";
78
+ static readonly ChatWidgetStateChangedPrefix = "ChatWidgetStateChanged";
79
+ static readonly PostChatLoadingDurationInMs = 2000;
80
+ static readonly BrowserUnloadConfirmationMessage = "Do you want to leave chat?";
74
81
  }
75
82
  export declare const Regex: {
76
83
  new (): {};
@@ -137,6 +144,24 @@ export declare enum ElementType {
137
144
  export declare enum ChatSDKError {
138
145
  WidgetUseOutsideOperatingHour = "WidgetUseOutsideOperatingHour"
139
146
  }
147
+ export declare enum EnvironmentVersion {
148
+ prod = "prod",
149
+ dogfood = "df",
150
+ int = "int",
151
+ test = "test"
152
+ }
153
+ export declare enum E2VVOptions {
154
+ NoCalling = "192350000",
155
+ VideoAndVoiceCalling = "192350001",
156
+ VoiceOnly = "192350002"
157
+ }
158
+ export declare enum LiveWorkItemState {
159
+ Active = "Active",
160
+ Closed = "Closed",
161
+ Open = "Open",
162
+ Waiting = "Waiting",
163
+ WrapUp = "WrapUp"
164
+ }
140
165
  export declare class TranscriptConstants {
141
166
  static readonly ChatTranscriptsBodyColor = "#F5F5F5";
142
167
  static readonly TranscriptMessageEmojiMessageType = "http://schema.skype.com/emoji";
@@ -149,3 +174,13 @@ export declare class TranscriptConstants {
149
174
  static readonly AgentDialogColor = "#2266E3";
150
175
  static readonly AgentFontColor = "white";
151
176
  }
177
+ export declare class AriaTelemetryConstants {
178
+ static readonly GERMANY_ENDPOINT: string;
179
+ static readonly GCCH_ENDPOINT: string;
180
+ static readonly DOD_ENDPOINT: string;
181
+ static readonly EUROPE_ENDPOINT: string;
182
+ static readonly MOONCAKE_ENDPOINT: string;
183
+ static readonly Public: string;
184
+ static readonly EU: string;
185
+ static readonly lcwEUDomainNames: Array<string>;
186
+ }
@@ -6,9 +6,9 @@ export interface IContextDataStore {
6
6
  /**
7
7
  * setData: Set data to data store
8
8
  */
9
- setData: (key: string, value: string) => void;
9
+ setData: (key: string, value: any, type: string) => void;
10
10
  /**
11
11
  * removeData: Remove data from data store by key
12
12
  */
13
- removeData?: (key: string) => void;
13
+ removeData: (key: string, type: string) => void;
14
14
  }
@@ -0,0 +1,4 @@
1
+ export declare class defaultCacheManager {
2
+ static InternalCache: any;
3
+ }
4
+ export declare const registerBroadcastServiceForLocalStorage: (orgid: string, widgetId: string, widgetInstanceId: string) => void;
@@ -0,0 +1,2 @@
1
+ import { IContextDataStore } from "../../interfaces/IContextDataStore";
2
+ export declare const defaultClientDataStoreProvider: () => IContextDataStore;
@@ -0,0 +1,6 @@
1
+ export declare const defaultInitializeInMemoryDataStore: (widgetId: string) => void;
2
+ export declare const inMemoryDataStore: () => {
3
+ getData: (key: string) => any;
4
+ setData: (key: any, data: any) => void;
5
+ removeData: (key: string) => void;
6
+ };
@@ -19,15 +19,30 @@ export declare enum LogLevel {
19
19
  }
20
20
  export declare enum BroadcastEvent {
21
21
  LoadPostChatSurvey = "LoadPostChatSurvey",
22
- EndChat = "ChatEnded",
22
+ ChatEnded = "ChatEnded",
23
23
  NewMessageNotification = "NewMessageNotification",
24
24
  UnreadMessageCount = "UnreadMessageCount",
25
- ChatWidgetStateChanged = "ChatWidgetStateChanged",
25
+ StartProactiveChat = "StartProactiveChat",
26
26
  ProactiveChatStartChat = "ProactiveChatStartChat",
27
27
  ProactiveChatStartPopoutChat = "ProactiveChatStartPopoutChat",
28
+ ProactiveChatIsInPopoutMode = "ProactiveChatIsInPopoutMode",
29
+ ResetProactiveChatParams = "ResetProactiveChatParams",
28
30
  InvalidAdaptiveCardFormat = "InvalidAdaptiveCardFormat",
29
31
  NewMessageSent = "NewMessageSent",
30
- NewMessageReceived = "NewMessageReceived"
32
+ NewMessageReceived = "NewMessageReceived",
33
+ HistoryMessageReceived = "HistoryMessageReceived",
34
+ RedirectPageRequest = "RedirectPageRequest",
35
+ StartChat = "StartChat",
36
+ StartUnauthenticatedReconnectChat = "StartUnauthenticatedReconnectChat",
37
+ InitiateEndChat = "InitiateEndChat",
38
+ SetCustomContext = "SetCustomContext",
39
+ ChatRetrievedFromCache = "ChatRetrievedFromCache",
40
+ MaximizeChat = "MaximizeChat",
41
+ ChatInitiated = "ChatInitiated",
42
+ CloseChat = "CloseChat",
43
+ InitiateEndChatOnBrowserUnload = "InitiateEndChatOnBrowserUnload",
44
+ ClosePopoutWindow = "ClosePopoutWindow",
45
+ RaiseErrorEvent = "RaiseErrorEvent"
31
46
  }
32
47
  export declare enum TelemetryEvent {
33
48
  CallAdded = "CallAdded",
@@ -38,8 +53,8 @@ export declare enum TelemetryEvent {
38
53
  CallDisconnected = "CallDisconnected",
39
54
  CallDisconnectedException = "CallDisconnectedException",
40
55
  IncomingCallEnded = "incomingCallEnded",
41
- VoiceVideoInitialize = "VoiceVideoInitialize",
42
- VoiceVideoInitializeException = "VoiceVideoInitializeException",
56
+ VoiceVideoSdkInitialize = "VoiceVideoSdkInitialize",
57
+ VoiceVideoSdkInitializeException = "VoiceVideoSdkInitializeException",
43
58
  VoiceVideoLoading = "VoiceVideoLoading",
44
59
  VoiceVideoNotLoaded = "VoiceVideoNotLoaded",
45
60
  VoiceVideoLoadingException = "VoiceVideoLoadingException",
@@ -65,9 +80,12 @@ export declare enum TelemetryEvent {
65
80
  PostChatContextCallSucceed = "PostChatContextCallSucceed",
66
81
  PostChatContextCallFailed = "PostChatContextCallFailed",
67
82
  ParseAdaptiveCardFailed = "ParseAdaptiveCardFailed",
83
+ ClientDataStoreProviderFailed = "ClientDataStoreProviderFailed",
84
+ InMemoryDataStoreFailed = "InMemoryDataStoreFailed",
68
85
  WebChatLoaded = "WebChatLoaded",
69
86
  LCWChatButtonClicked = "LCWChatButtonClicked",
70
87
  LCWChatButtonShow = "LCWChatButtonShow",
88
+ WidgetLoadStarted = "WidgetLoadStarted",
71
89
  WidgetLoadComplete = "WidgetLoadComplete",
72
90
  WidgetLoadFailed = "WidgetLoadFailed",
73
91
  StartChatMethodException = "StartChatMethodException",
@@ -76,8 +94,9 @@ export declare enum TelemetryEvent {
76
94
  PrechatSubmitted = "PrechatSubmitted",
77
95
  StartChatSDKCall = "StartChatCall",
78
96
  StartChatEventRecevied = "StartChatEventReceived",
79
- EndChatSDKCall = "EndChatCall",
97
+ EndChatSDKCall = "EndChatSDKCall",
80
98
  EndChatEventReceived = "EndChatEventReceived",
99
+ WindowClosed = "WindowClosed",
81
100
  OnNewMessageFailed = "OnNewMessageFailed",
82
101
  OnNewMessageAudioNotificationFailed = "OnNewMessageAudioNotificationFailed",
83
102
  DownloadTranscriptResponseNullOrUndefined = "DownloadTranscriptResponseNullOrUndefined",
@@ -102,17 +121,29 @@ export declare enum TelemetryEvent {
102
121
  EmailTranscriptButtonClicked = "EmailTranscriptButtonClicked",
103
122
  EmailTranscriptCancelButtonClicked = "EmailTranscriptCancelButtonClicked",
104
123
  AudioToggleButtonClicked = "AudioToggleButtonClicked",
124
+ SuppressBotMagicCodeSucceeded = "SuppressBotMagicCodeSucceeded",
125
+ SuppressBotMagicCodeFailed = "SuppressBotMagicCodeFailed",
126
+ GetConversationDetailsException = "GetConversationDetailsException",
127
+ BrowserUnloadEventStarted = "BrowserUnloadEventStarted",
128
+ GetAuthTokenCalled = "GetAuthTokenCalled",
129
+ GetAuthTokenFailed = "GetAuthTokenFailed",
130
+ ReceivedNullOrEmptyToken = "ReceivedNullOrEmptyToken",
131
+ CustomerVoiceResponsePageLoaded = "CustomerVoiceResponsePageLoaded",
132
+ CustomerVoiceFormResponseSubmitted = "CustomerVoiceFormResponseSubmitted",
133
+ CustomerVoiceFormResponseError = "CustomerVoiceFormResponseError",
105
134
  ProcessingHTMLTextMiddlewareFailed = "ProcessingHTMLTextMiddlewareFailed",
106
135
  ProcessingSanitizationMiddlewareFailed = "ProcessingSanitizationMiddlewareFailed",
107
136
  FormatTagsMiddlewareJSONStringifyFailed = "FormatTagsMiddlewareJSONStringifyFailed",
108
137
  QueuePositionMessageRecieved = "QueuePositionMessageRecieved",
109
138
  AverageWaitTimeMessageRecieved = "AverageWaitTimeMessageRecieved",
110
139
  DataMaskingRuleApplied = "DataMaskingRuleApplied",
140
+ DataMaskingRuleApplyFailed = "DataMaskingRuleApplyFailed",
111
141
  IC3ClientEvent = "IC3ClientEvent",
112
142
  ConversationEndedThreadEventReceived = "ConversationEndedThreadEventReceived",
113
143
  InvalidConfiguration = "InvalidConfiguration",
114
144
  SendTypingIndicatorSucceeded = "SendTypingIndicatorSucceeded",
115
145
  SendTypingIndicatorFailed = "SendTypingIndicatorFailed",
146
+ WebChatEvent = "WebChatEvent",
116
147
  PreChatSurveyStartChatMethodFailed = "PreChatSurveyStartChatMethodFailed",
117
148
  ChatAlreadyTriggered = "ChatAlreadyTriggered",
118
149
  StartProactiveChatEventReceived = "StartProactiveChatEventReceived",
@@ -125,11 +156,15 @@ export declare enum TelemetryEvent {
125
156
  ReconnectChatStartNewConversation = "ReconnectChatStartNewConversation",
126
157
  ReconnectChatMinimize = "ReconnectChatMinimize",
127
158
  MessageSent = "MessageSent",
128
- MessageReceived = "MessageReceived"
159
+ MessageReceived = "MessageReceived",
160
+ CustomContextReceived = "CustomContextReceived",
161
+ NetworkDisconnected = "NetworkDisconnected",
162
+ NetworkReconnected = "NetworkReconnected"
129
163
  }
130
164
  export interface TelemetryInput {
131
165
  scenarioType: ScenarioType;
132
166
  payload: TelemetryData;
167
+ telemetryInfo?: any;
133
168
  }
134
169
  export declare class TelemetryConstants {
135
170
  private static map;
@@ -11,6 +11,7 @@ export interface TelemetryEventWrapper {
11
11
  Description?: string;
12
12
  ExceptionDetails?: any;
13
13
  ElapsedTimeInMilliseconds?: number;
14
+ Data?: any;
14
15
  }
15
16
  export declare class TelemetryHelper {
16
17
  static callId: string;
@@ -35,4 +36,5 @@ export declare class TelemetryHelper {
35
36
  static logActionEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
36
37
  static logSDKEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
37
38
  static logConfigDataEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
39
+ static logWebChatEvent: (logLevel: LogLevel, payload: TelemetryEventWrapper) => void;
38
40
  }
@@ -7,8 +7,9 @@ export interface BaseContract {
7
7
  OrganizationId: string;
8
8
  LCWRuntimeId: string;
9
9
  CurrentRequestId: string;
10
- ExceptionDetails?: string;
10
+ ExceptionDetails?: any;
11
11
  LogLevel: string;
12
+ Description?: string;
12
13
  }
13
14
  export interface ConfigValidationContract extends BaseContract {
14
15
  Event?: string;
@@ -40,7 +41,6 @@ export interface IC3ClientContract extends BaseContract {
40
41
  EndpointId?: string;
41
42
  ErrorCode?: string;
42
43
  ShouldBubbleToHost?: boolean;
43
- Description?: string;
44
44
  }
45
45
  export interface OCChatSDKContract extends BaseContract {
46
46
  RequestId: string;
@@ -58,7 +58,6 @@ export interface WebChatContract extends BaseContract {
58
58
  export interface CallingContract extends BaseContract {
59
59
  CallId?: string;
60
60
  Event?: string;
61
- Description?: string;
62
61
  }
63
62
  export interface ACSAdapterContract extends BaseContract {
64
63
  Description?: string;
@@ -68,6 +67,5 @@ export interface ACSAdapterContract extends BaseContract {
68
67
  TimeStamp?: string;
69
68
  Event?: string;
70
69
  ErrorCode?: string;
71
- ExceptionDetails?: any;
72
70
  }
73
71
  export declare type TelemetryContract = OCChatSDKContract | IC3ClientContract | ActionsContract | LoadContract | WebChatContract | ConfigValidationContract | CallingContract | ACSAdapterContract | BaseContract | any;
@@ -1,4 +1,7 @@
1
- export interface ConfigValidationTelemetryData {
1
+ export interface BaseTelemetryData {
2
+ Data?: any;
3
+ }
4
+ export interface ConfigValidationTelemetryData extends BaseTelemetryData {
2
5
  Event?: string;
3
6
  RequestId?: string;
4
7
  LCWVersion?: string;
@@ -8,7 +11,7 @@ export interface ConfigValidationTelemetryData {
8
11
  ExceptionDetails?: object;
9
12
  Domain?: string;
10
13
  }
11
- export interface LoadTelemetryData {
14
+ export interface LoadTelemetryData extends BaseTelemetryData {
12
15
  Event?: string;
13
16
  ResourcePath?: string;
14
17
  ElapsedTimeInMilliseconds?: number;
@@ -20,18 +23,18 @@ export interface LoadTelemetryData {
20
23
  OCChatWidgetVersion?: string;
21
24
  OCChatComponentsVersion?: string;
22
25
  }
23
- export interface MessageProcessingErrorData {
26
+ export interface MessageProcessingErrorData extends BaseTelemetryData {
24
27
  Event: string;
25
28
  ExceptionDetails: object;
26
29
  }
27
- export interface OCChatSDKTelemetryData {
30
+ export interface OCChatSDKTelemetryData extends BaseTelemetryData {
28
31
  RequestId: string;
29
32
  Event?: string;
30
33
  ElapsedTimeInMilliseconds?: number;
31
34
  TransactionId: string;
32
35
  ExceptionDetails?: object;
33
36
  }
34
- export interface IC3ClientTelemetryData {
37
+ export interface IC3ClientTelemetryData extends BaseTelemetryData {
35
38
  SubscriptionId?: string;
36
39
  EndpointUrl?: string;
37
40
  EndpointId?: string;
@@ -42,7 +45,7 @@ export interface IC3ClientTelemetryData {
42
45
  ShouldBubbleToHost?: boolean;
43
46
  Description?: string;
44
47
  }
45
- export interface WebChatTelemetryData {
48
+ export interface WebChatTelemetryData extends BaseTelemetryData {
46
49
  data?: any;
47
50
  dimensions?: any;
48
51
  duration?: number;
@@ -53,7 +56,7 @@ export interface WebChatTelemetryData {
53
56
  name?: string;
54
57
  type?: string;
55
58
  }
56
- export interface ACSAdapterTelemetryData {
59
+ export interface ACSAdapterTelemetryData extends BaseTelemetryData {
57
60
  Description?: string;
58
61
  ACSUserId?: string;
59
62
  ChatThreadId?: string;
@@ -63,14 +66,14 @@ export interface ACSAdapterTelemetryData {
63
66
  ErrorCode?: string;
64
67
  ExceptionDetails?: any;
65
68
  }
66
- export interface ActionTelemetryData {
69
+ export interface ActionTelemetryData extends BaseTelemetryData {
67
70
  Event?: string;
68
71
  ElapsedTimeInMilliseconds?: number;
69
72
  ActionType?: string;
70
73
  ExceptionDetails?: object;
71
74
  Description?: string;
72
75
  }
73
- export interface CallingTelemetryData {
76
+ export interface CallingTelemetryData extends BaseTelemetryData {
74
77
  CallId?: string;
75
78
  Event?: string;
76
79
  ElapsedTimeInMilliseconds?: number;
@@ -32,13 +32,13 @@ export interface ITelemetryConfig {
32
32
  /**
33
33
  * Omnichannel chat widget version
34
34
  */
35
- chatWidgetVersion?: string;
35
+ chatWidgetVersion: string;
36
36
  /**
37
37
  * Omnichannel chat components version
38
38
  */
39
- chatComponentVersion?: string;
39
+ chatComponentVersion: string;
40
40
  /**
41
41
  * Omnichannel Chat SDK Version
42
42
  */
43
- OCChatSDKVersion?: string;
43
+ OCChatSDKVersion: string;
44
44
  }
@@ -18,6 +18,13 @@ export declare const extractPreChatSurveyResponseValues: (preChatSurvey: string,
18
18
  value: string;
19
19
  }[]) => {};
20
20
  export declare const isNullOrUndefined: (obj: any) => boolean;
21
- export declare const isNullOrEmptyString: (s: string) => boolean;
21
+ export declare const isNullOrEmptyString: (s: string | null) => boolean;
22
22
  export declare const newGuid: () => string;
23
23
  export declare const createTimer: () => ITimer;
24
+ export declare const getDomain: (hostValue: any) => string;
25
+ export declare const getWidgetCacheId: (orgId: string, widgetId: string, widgetInstanceId: string) => string;
26
+ export declare const getWidgetEndChatEventName: (orgId: string, widgetId: string, widgetInstanceId: string) => string;
27
+ export declare const getStateFromCache: (orgId: string, widgetId: string, widgetInstanceId: string) => any;
28
+ export declare const isUndefinedOrEmpty: (object: any) => boolean;
29
+ export declare const addDelayInMs: (ms: number) => Promise<void>;
30
+ export declare const getBroadcastChannelName: (widgetId: string, widgetInstanceId: string) => string;
@@ -1,5 +1,4 @@
1
1
  export interface IAudioNotificationStatefulParams {
2
2
  audioSrc?: string;
3
- hideAudioNotificationButton?: boolean;
4
3
  isAudioMuted?: boolean;
5
4
  }
@@ -15,6 +15,7 @@ export interface IHeaderStatefulParams {
15
15
  * @param adapter : The chat adapter for the live chat session
16
16
  * @param skipEndChatSDK : If set to true endchat will skip chatSDK endChat call
17
17
  * @param skipCloseChat : If set to true endchat will skip closing the live chat instance
18
+ * @param postMessageToOtherTab : If set to true endchat will send a message to other tabs(multi-tabs)
18
19
  */
19
- endChat: (adapter: any, skipEndChatSDK?: boolean, skipCloseChat?: boolean) => Promise<void>;
20
+ endChat: (adapter: any, skipEndChatSDK?: boolean, skipCloseChat?: boolean, postMessageToOtherTab?: boolean) => Promise<void>;
20
21
  }
@@ -0,0 +1,14 @@
1
+ export declare class ActivityStreamHandler {
2
+ static restoreDeferred: any;
3
+ static restorePromise: Promise<any>;
4
+ /**
5
+ * Use of a deferred pattern, to hold the execution of the activity.
6
+ *
7
+ * */
8
+ static cork(): void;
9
+ /**
10
+ * Resolve the promise, releasing it to continue with the execution of the activity.
11
+ *
12
+ * */
13
+ static uncork(): void;
14
+ }
@@ -0,0 +1,5 @@
1
+ import { IActivitySubscriber } from "./IActivitySubscriber";
2
+ export declare class DefaultActivitySubscriber implements IActivitySubscriber {
3
+ observer: any;
4
+ next(activity: any): Promise<boolean>;
5
+ }
@@ -0,0 +1,6 @@
1
+ export interface IActivitySubscriber {
2
+ observer: any;
3
+ next(activity: any): Promise<any>;
4
+ applicable?(activity: any): boolean;
5
+ apply?(activity: any): Promise<any>;
6
+ }
@@ -0,0 +1,7 @@
1
+ import { IActivitySubscriber } from "./IActivitySubscriber";
2
+ export declare class PauseActivitySubscriber implements IActivitySubscriber {
3
+ observer: any;
4
+ apply(activity: any): Promise<void>;
5
+ applicable(activity: any): boolean;
6
+ next(activity: any): Promise<any>;
7
+ }
@@ -0,0 +1,7 @@
1
+ export declare class ChatAdapterShim {
2
+ chatAdapter: any;
3
+ activityObserver: any;
4
+ private subscribers;
5
+ constructor(chatAdapter: any);
6
+ addSubscriber(subscriber: any): void;
7
+ }
@@ -0,0 +1,9 @@
1
+ export declare class Deferred<T> {
2
+ private _promise;
3
+ private _resolve;
4
+ private _reject;
5
+ constructor();
6
+ resolve: (value?: any | PromiseLike<T>) => void;
7
+ reject: (value?: any | PromiseLike<T>) => void;
8
+ get promise(): Promise<T>;
9
+ }
@@ -0,0 +1,5 @@
1
+ import ChatConfig from "@microsoft/omnichannel-chat-sdk/lib/core/ChatConfig";
2
+ declare const getAuthClientFunction: (chatConfig: ChatConfig | undefined) => string | undefined;
3
+ declare const handleAuthentication: (chatSDK: any, chatConfig: ChatConfig | undefined, getAuthToken: ((authClientFunction?: string | undefined) => Promise<string | null>) | undefined) => Promise<boolean>;
4
+ declare const removeAuthTokenProvider: (chatSDK: any) => void;
5
+ export { getAuthClientFunction, handleAuthentication, removeAuthTokenProvider };
@@ -0,0 +1,2 @@
1
+ import { IScrollBarProps } from "../../interfaces/IScrollBarProps";
2
+ export declare const defaultScrollBarProps: IScrollBarProps;
@@ -3,5 +3,5 @@ import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetA
3
3
  import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
4
4
  import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
5
5
  declare const prepareEndChat: (props: ILiveChatWidgetProps, chatSDK: any, setAdapter: any, setWebChatStyles: any, dispatch: Dispatch<ILiveChatWidgetAction>, adapter: any, state: ILiveChatWidgetContext) => Promise<void>;
6
- declare const endChat: (props: ILiveChatWidgetProps, chatSDK: any, setAdapter: any, setWebChatStyles: any, dispatch: Dispatch<ILiveChatWidgetAction>, adapter: any, skipEndChatSDK?: boolean | undefined, skipCloseChat?: boolean | undefined) => Promise<void>;
6
+ declare const endChat: (props: ILiveChatWidgetProps, chatSDK: any, setAdapter: any, setWebChatStyles: any, dispatch: Dispatch<ILiveChatWidgetAction>, adapter: any, skipEndChatSDK?: boolean | undefined, skipCloseChat?: boolean | undefined, postMessageToOtherTab?: boolean | undefined) => Promise<void>;
7
7
  export { prepareEndChat, endChat };
@@ -1,7 +1,9 @@
1
1
  import "regenerator-runtime/runtime";
2
+ import ChatConfig from "@microsoft/omnichannel-chat-sdk/lib/core/ChatConfig";
2
3
  import { Dispatch } from "react";
3
4
  import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetAction";
4
- import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
5
- declare const getReconnectIdForAuthenticatedChat: (props: ILiveChatWidgetProps, chatSDK: any) => Promise<string | undefined>;
6
- declare const handleUnauthenticatedReconnectChat: (dispatch: Dispatch<ILiveChatWidgetAction>, reconnectId: string, initStartChat: any) => Promise<void>;
7
- export { getReconnectIdForAuthenticatedChat, handleUnauthenticatedReconnectChat };
5
+ import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
6
+ declare const handleChatReconnect: (chatSDK: any, props: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, initStartChat: any, state: ILiveChatWidgetContext) => Promise<void>;
7
+ declare const getChatReconnectContext: (chatSDK: any, chatConfig: ChatConfig, props: any, isAuthenticatedChat: boolean) => Promise<any>;
8
+ declare const isReconnectEnabled: (chatConfig: ChatConfig) => any;
9
+ export { handleChatReconnect, isReconnectEnabled, getChatReconnectContext };
@@ -0,0 +1 @@
1
+ export declare function shareObservable(observable: any): any;
@@ -1,7 +1,10 @@
1
+ import ChatConfig from "@microsoft/omnichannel-chat-sdk/lib/core/ChatConfig";
1
2
  import { Dispatch } from "react";
2
3
  import { ILiveChatWidgetAction } from "../../../contexts/common/ILiveChatWidgetAction";
3
4
  import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
4
5
  import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
5
6
  declare const prepareStartChat: (props: ILiveChatWidgetProps, chatSDK: any, state: ILiveChatWidgetContext, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any) => Promise<void>;
6
- declare const initStartChat: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, params?: any, persistedState?: any) => Promise<void>;
7
- export { prepareStartChat, initStartChat };
7
+ declare const setPreChatAndInitiateChat: (chatSDK: any, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, isProactiveChat?: boolean | undefined, proactiveChatEnablePrechatState?: boolean | undefined, state?: ILiveChatWidgetContext | undefined, props?: ILiveChatWidgetProps | undefined) => Promise<void>;
8
+ declare const initStartChat: (chatSDK: any, chatConfig: ChatConfig | undefined, getAuthToken: ((authClientFunction?: string | undefined) => Promise<string | null>) | undefined, dispatch: Dispatch<ILiveChatWidgetAction>, setAdapter: any, params?: any, persistedState?: any) => Promise<void>;
9
+ declare const checkIfConversationStillValid: (chatSDK: any, props: any, requestId: any, dispatch: Dispatch<ILiveChatWidgetAction>) => Promise<boolean>;
10
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -13,5 +13,6 @@ export interface ILiveChatWidgetControlProps {
13
13
  hideProactiveChatPane?: boolean;
14
14
  hideReconnectChatPane?: boolean;
15
15
  hideWebChatContainer?: boolean;
16
- skipChatButtonRendering?: boolean;
16
+ hideStartChatButton?: boolean;
17
+ widgetInstanceId?: string | undefined;
17
18
  }
@@ -12,7 +12,6 @@ import { ILiveChatWidgetControlProps } from "./ILiveChatWidgetControlProps";
12
12
  import { ILiveChatWidgetStyleProps } from "./ILiveChatWidgetStyleProps";
13
13
  import { ILoadingPaneProps } from "@microsoft/omnichannel-chat-components/lib/types/components/loadingpane/interfaces/ILoadingPaneProps";
14
14
  import { IOOOHPaneProps } from "@microsoft/omnichannel-chat-components/lib/types/components/outofofficehourspane/interfaces/IOOOHPaneProps";
15
- import { IPostChatSurveyPaneProps } from "@microsoft/omnichannel-chat-components/lib/types/components/postchatsurveypane/interfaces/IPostChatSurveyPaneProps";
16
15
  import { IPreChatSurveyPaneProps } from "@microsoft/omnichannel-chat-components/lib/types/components/prechatsurveypane/interfaces/IPreChatSurveyPaneProps";
17
16
  import { IProactiveChatPaneStatefulProps } from "../../proactivechatpanestateful/interfaces/IProactiveChatPaneStatefulProps";
18
17
  import { IReconnectChatPaneStatefulProps } from "../../reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps";
@@ -21,6 +20,8 @@ import { IWebChatContainerStatefulProps } from "../../webchatcontainerstateful/i
21
20
  import { OmnichannelChatSDK } from "@microsoft/omnichannel-chat-sdk";
22
21
  import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidgetContext";
23
22
  import { IContextDataStore } from "../../../common/interfaces/IContextDataStore";
23
+ import { IPostChatSurveyPaneStatefulProps } from "../../postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps";
24
+ import { IScrollBarProps } from "./IScrollBarProps";
24
25
  export interface ILiveChatWidgetProps {
25
26
  audioNotificationProps?: IAudioNotificationProps;
26
27
  callingContainerProps?: ICallingContainerProps;
@@ -40,13 +41,15 @@ export interface ILiveChatWidgetProps {
40
41
  outOfOfficeHeaderProps?: IHeaderProps;
41
42
  outOfOfficeHoursPaneProps?: IOOOHPaneProps;
42
43
  postChatLoadingPaneProps?: ILoadingPaneProps;
43
- postChatSurveyPaneProps?: IPostChatSurveyPaneProps;
44
+ postChatSurveyPaneProps?: IPostChatSurveyPaneStatefulProps;
44
45
  preChatSurveyPaneProps?: IPreChatSurveyPaneProps;
45
46
  proactiveChatPaneProps?: IProactiveChatPaneStatefulProps;
46
47
  reconnectChatPaneProps?: IReconnectChatPaneStatefulProps;
47
48
  styleProps?: ILiveChatWidgetStyleProps;
48
- telemetryConfig?: ITelemetryConfig;
49
+ telemetryConfig: ITelemetryConfig;
49
50
  webChatContainerProps?: IWebChatContainerStatefulProps;
50
51
  liveChatContextFromCache?: ILiveChatWidgetContext;
51
52
  contextDataStore?: IContextDataStore;
53
+ getAuthToken?: (authClientFunction?: string) => Promise<string | null>;
54
+ scrollBarProps?: IScrollBarProps;
52
55
  }
@@ -0,0 +1,22 @@
1
+ export interface IScrollBarProps {
2
+ /**
3
+ * Scrollbar width in px
4
+ */
5
+ width?: string;
6
+ /**
7
+ * Scrollbar track background color
8
+ */
9
+ trackBackgroundColor?: string;
10
+ /**
11
+ * Scrollbar thumb background color
12
+ */
13
+ thumbBackgroundColor?: string;
14
+ /**
15
+ * Scrollbar thumb border radius in px
16
+ */
17
+ thumbBorderRadius?: string;
18
+ /**
19
+ * Scrollbar thumb hover color
20
+ */
21
+ thumbHoverColor?: string;
22
+ }
@@ -0,0 +1,2 @@
1
+ import { ILoadingPaneStyleProps } from "@microsoft/omnichannel-chat-components/lib/types/components/loadingpane/interfaces/ILoadingPaneStyleProps";
2
+ export declare const errorUILoadingPaneStyleProps: ILoadingPaneStyleProps;
@@ -1,3 +1,3 @@
1
- import { IPostChatSurveyPaneProps } from "@microsoft/omnichannel-chat-components/lib/types/components/postchatsurveypane/interfaces/IPostChatSurveyPaneProps";
2
- export declare const PostChatSurveyPaneStateful: (props: IPostChatSurveyPaneProps) => JSX.Element;
1
+ import { IPostChatSurveyPaneStatefulProps } from "./interfaces/IPostChatSurveyPaneStatefulProps";
2
+ export declare const PostChatSurveyPaneStateful: (props: IPostChatSurveyPaneStatefulProps) => JSX.Element;
3
3
  export default PostChatSurveyPaneStateful;
@@ -0,0 +1,5 @@
1
+ export declare enum CustomerVoiceEvents {
2
+ ResponsePageLoaded = "ResponsePageLoaded",
3
+ FormResponseSubmitted = "FormResponseSubmitted",
4
+ FormResponseError = "FormResponseError"
5
+ }
@@ -0,0 +1,4 @@
1
+ import { IPostChatSurveyPaneProps } from "@microsoft/omnichannel-chat-components/lib/types/components/postchatsurveypane/interfaces/IPostChatSurveyPaneProps";
2
+ export interface IPostChatSurveyPaneStatefulProps extends IPostChatSurveyPaneProps {
3
+ isCustomerVoiceSurveyCompact?: boolean;
4
+ }
@@ -1,6 +1,5 @@
1
1
  import { IReconnectChatPaneProps } from "@microsoft/omnichannel-chat-components/lib/types/components/reconnectchatpane/interfaces/IReconnectChatPaneProps";
2
2
  export interface IReconnectChatPaneStatefulProps extends IReconnectChatPaneProps {
3
- authClientFunction?: string;
4
- isReconnectEnabled?: boolean;
5
3
  reconnectId?: string;
4
+ redirectInSameWindow?: boolean;
6
5
  }
@@ -0,0 +1,2 @@
1
+ import { IAdaptiveCardStyles } from "../../interfaces/IAdaptiveCardStyles";
2
+ export declare const defaultAdaptiveCardStyles: IAdaptiveCardStyles;
@@ -1,6 +1,7 @@
1
1
  import MockAdapter from "./mockadapter";
2
2
  export declare class MockChatSDK {
3
3
  protected sleep: (ms: any) => Promise<unknown>;
4
+ isMockModeOn: boolean;
4
5
  startChat(): Promise<void>;
5
6
  endChat(): null;
6
7
  getChatToken(): null;
@@ -0,0 +1,4 @@
1
+ export interface IAdaptiveCardStyles {
2
+ background?: string;
3
+ color?: string;
4
+ }