@microsoft/omnichannel-chat-widget 0.1.0-main.1a61ea0 → 0.1.0-main.1be2341

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (352) hide show
  1. package/README.md +259 -0
  2. package/lib/cjs/assets/Audios.js +8 -0
  3. package/lib/cjs/assets/Icons.js +28 -0
  4. package/lib/cjs/common/Constants.js +31 -148
  5. package/lib/cjs/common/KeyCodes.js +0 -3
  6. package/lib/cjs/common/contextDataStore/DataStoreManager.js +10 -0
  7. package/lib/cjs/{assets/assets.d.js → common/interfaces/IContextDataStore.js} +0 -0
  8. package/lib/cjs/common/storage/default/defaultCacheManager.js +24 -0
  9. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  10. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  11. package/lib/cjs/common/telemetry/TelemetryConstants.js +71 -18
  12. package/lib/cjs/common/telemetry/TelemetryHelper.js +32 -57
  13. package/lib/cjs/common/telemetry/TelemetryManager.js +22 -34
  14. package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js +3 -3
  15. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -3
  16. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +59 -32
  17. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +9 -14
  18. package/lib/cjs/common/utils.js +80 -80
  19. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +19 -43
  20. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +20 -26
  21. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +14 -85
  22. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  23. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +10 -38
  24. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  25. package/lib/cjs/components/footerstateful/FooterStateful.js +14 -46
  26. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  27. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -44
  28. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  29. package/lib/cjs/components/headerstateful/HeaderStateful.js +23 -34
  30. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  31. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +37 -0
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +18 -0
  33. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  34. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +32 -0
  35. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +62 -0
  36. package/lib/cjs/components/livechatwidget/common/Deferred.js +35 -0
  37. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  38. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  39. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  40. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  41. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -44
  42. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +104 -77
  43. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +11 -0
  44. package/lib/cjs/components/livechatwidget/common/endChat.js +128 -54
  45. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  46. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +10 -14
  47. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  48. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +58 -55
  49. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +128 -57
  50. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +13 -22
  51. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +18 -29
  52. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  53. package/lib/cjs/components/livechatwidget/common/startChat.js +182 -56
  54. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +3 -11
  55. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  56. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +308 -134
  57. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +5 -18
  58. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +9 -14
  59. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -14
  60. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +9 -23
  61. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  64. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +26 -42
  65. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +27 -35
  66. package/lib/cjs/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  67. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +2 -24
  68. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  71. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +9 -26
  73. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +6 -15
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +54 -88
  76. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  77. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  78. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +10 -0
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -4
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +33 -80
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -60
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +7 -18
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +5 -18
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +33 -0
  121. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  122. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  123. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  124. package/lib/cjs/contexts/common/ConversationState.js +4 -3
  125. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +14 -9
  126. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +17 -11
  127. package/lib/cjs/contexts/createReducer.js +162 -99
  128. package/lib/cjs/controller/componentController.js +5 -34
  129. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  130. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  131. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  132. package/lib/cjs/index.js +0 -5
  133. package/lib/cjs/plugins/newMessageEventHandler.js +78 -0
  134. package/lib/esm/assets/Audios.js +1 -0
  135. package/lib/esm/assets/Icons.js +11 -0
  136. package/lib/esm/common/Constants.js +28 -136
  137. package/lib/esm/common/KeyCodes.js +0 -2
  138. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -0
  139. package/lib/esm/common/interfaces/IContextDataStore.js +1 -0
  140. package/lib/esm/common/storage/default/defaultCacheManager.js +16 -0
  141. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  142. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  143. package/lib/esm/common/telemetry/TelemetryConstants.js +70 -13
  144. package/lib/esm/common/telemetry/TelemetryHelper.js +33 -47
  145. package/lib/esm/common/telemetry/TelemetryManager.js +21 -26
  146. package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js +3 -3
  147. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  148. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +62 -23
  149. package/lib/esm/common/telemetry/loggers/consoleLogger.js +9 -10
  150. package/lib/esm/common/utils.js +73 -45
  151. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +19 -14
  152. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +23 -13
  153. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +15 -61
  154. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +10 -17
  155. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  156. package/lib/esm/components/footerstateful/FooterStateful.js +15 -26
  157. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -37
  158. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  159. package/lib/esm/components/headerstateful/HeaderStateful.js +24 -20
  160. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  161. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +30 -0
  162. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +11 -0
  163. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  164. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +25 -0
  165. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +55 -0
  166. package/lib/esm/components/livechatwidget/common/Deferred.js +28 -0
  167. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  168. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  169. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  170. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  171. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  172. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +106 -67
  173. package/lib/esm/components/livechatwidget/common/disposeTelemetryLoggers.js +4 -0
  174. package/lib/esm/components/livechatwidget/common/endChat.js +131 -42
  175. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  176. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +12 -11
  177. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  178. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +60 -27
  179. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +127 -50
  180. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +13 -11
  181. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +19 -21
  182. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  183. package/lib/esm/components/livechatwidget/common/startChat.js +185 -40
  184. package/lib/esm/components/livechatwidget/common/startProactiveChat.js +5 -5
  185. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  186. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +312 -91
  187. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +5 -6
  188. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +9 -4
  189. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -4
  190. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +9 -11
  191. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  192. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  193. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  194. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +29 -27
  195. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +30 -14
  196. package/lib/esm/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.js +1 -0
  197. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +2 -6
  198. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
  199. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  200. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  201. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  202. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +9 -18
  203. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +6 -11
  204. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  205. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +5 -17
  206. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  207. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  208. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -0
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -2
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +34 -66
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +25 -39
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +9 -14
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +5 -13
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  249. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  250. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +27 -0
  251. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  252. package/lib/esm/contexts/ChatContextStore.js +2 -1
  253. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  254. package/lib/esm/contexts/common/ConversationState.js +4 -3
  255. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +14 -9
  256. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +17 -7
  257. package/lib/esm/contexts/createReducer.js +162 -95
  258. package/lib/esm/controller/componentController.js +6 -5
  259. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  260. package/lib/esm/hooks/useChatContextStore.js +0 -4
  261. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  262. package/lib/esm/plugins/newMessageEventHandler.js +71 -0
  263. package/lib/types/assets/Audios.d.ts +1 -0
  264. package/lib/types/assets/Icons.d.ts +11 -0
  265. package/lib/types/common/Constants.d.ts +27 -1
  266. package/lib/types/common/contextDataStore/DataStoreManager.d.ts +4 -0
  267. package/lib/types/common/interfaces/IContextDataStore.d.ts +14 -0
  268. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  269. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  270. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  271. package/lib/types/common/telemetry/TelemetryConstants.d.ts +50 -2
  272. package/lib/types/common/telemetry/TelemetryHelper.d.ts +2 -0
  273. package/lib/types/common/telemetry/TelemetryManager.d.ts +1 -0
  274. package/lib/types/common/telemetry/definitions/Contracts.d.ts +3 -0
  275. package/lib/types/common/telemetry/definitions/Payload.d.ts +15 -9
  276. package/lib/types/common/telemetry/interfaces/IChatSDKLogger.d.ts +1 -0
  277. package/lib/types/common/telemetry/interfaces/IInternalTelemetryData.d.ts +2 -0
  278. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +12 -0
  279. package/lib/types/common/utils.d.ts +8 -1
  280. package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts +5 -2
  281. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  282. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +5 -1
  283. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  284. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  285. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  286. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  287. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  288. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  289. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  290. package/lib/types/components/livechatwidget/common/disposeTelemetryLoggers.d.ts +1 -0
  291. package/lib/types/components/livechatwidget/common/endChat.d.ts +4 -1
  292. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -2
  293. package/lib/types/components/livechatwidget/common/setPostChatContextAndLoadSurvey.d.ts +1 -1
  294. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  295. package/lib/types/components/livechatwidget/common/startChat.d.ts +4 -2
  296. package/lib/types/components/livechatwidget/common/startProactiveChat.d.ts +2 -1
  297. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.d.ts +1 -0
  298. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +1 -0
  299. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +6 -3
  300. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  301. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  302. package/lib/types/components/prechatsurveypanestateful/interfaces/IPreChatSurveyPaneStatefulParams.d.ts +1 -1
  303. package/lib/types/components/proactivechatpanestateful/interfaces/IProactiveChatNotificationConfig.d.ts +3 -0
  304. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -1
  305. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  306. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +2 -0
  307. package/lib/types/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.d.ts +1 -1
  308. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  309. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  310. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  311. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  312. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  313. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts +0 -1
  314. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  315. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  316. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  317. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  318. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  319. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  320. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  321. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  322. package/lib/types/contexts/common/ConversationState.d.ts +4 -2
  323. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +6 -2
  324. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +15 -9
  325. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  326. package/lib/types/plugins/newMessageEventHandler.d.ts +2 -0
  327. package/package.json +14 -13
  328. package/lib/cjs/assets/audios/newMessageNotification.mp3 +0 -0
  329. package/lib/cjs/assets/icons/archiveIcon.svg +0 -3
  330. package/lib/cjs/assets/icons/audioIcon.svg +0 -6
  331. package/lib/cjs/assets/icons/blankIcon.svg +0 -6
  332. package/lib/cjs/assets/icons/excelIcon.svg +0 -6
  333. package/lib/cjs/assets/icons/imageIcon.svg +0 -6
  334. package/lib/cjs/assets/icons/oneNoteIcon.svg +0 -6
  335. package/lib/cjs/assets/icons/pdfIcon.svg +0 -6
  336. package/lib/cjs/assets/icons/powerpointIcon.svg +0 -6
  337. package/lib/cjs/assets/icons/videoIcon.svg +0 -6
  338. package/lib/cjs/assets/icons/visioIcon.svg +0 -6
  339. package/lib/cjs/assets/icons/wordIcon.svg +0 -6
  340. package/lib/esm/assets/assets.d.js +0 -0
  341. package/lib/esm/assets/audios/newMessageNotification.mp3 +0 -0
  342. package/lib/esm/assets/icons/archiveIcon.svg +0 -3
  343. package/lib/esm/assets/icons/audioIcon.svg +0 -6
  344. package/lib/esm/assets/icons/blankIcon.svg +0 -6
  345. package/lib/esm/assets/icons/excelIcon.svg +0 -6
  346. package/lib/esm/assets/icons/imageIcon.svg +0 -6
  347. package/lib/esm/assets/icons/oneNoteIcon.svg +0 -6
  348. package/lib/esm/assets/icons/pdfIcon.svg +0 -6
  349. package/lib/esm/assets/icons/powerpointIcon.svg +0 -6
  350. package/lib/esm/assets/icons/videoIcon.svg +0 -6
  351. package/lib/esm/assets/icons/visioIcon.svg +0 -6
  352. package/lib/esm/assets/icons/wordIcon.svg +0 -6
@@ -3,43 +3,49 @@
3
3
  Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
- exports.prepareStartChat = exports.initStartChat = void 0;
7
-
8
- var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
9
-
6
+ exports.setPreChatAndInitiateChat = exports.prepareStartChat = exports.initStartChat = void 0;
10
7
  var _Constants = require("../../../common/Constants");
11
-
8
+ var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
12
9
  var _ConversationState = require("../../../contexts/common/ConversationState");
13
-
14
10
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
15
-
16
11
  var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
17
-
18
12
  var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
19
-
20
13
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
21
-
22
14
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
23
-
24
15
  var _createAdapter = require("./createAdapter");
25
-
16
+ var _newMessageEventHandler = require("../../../plugins/newMessageEventHandler");
26
17
  var _utils = require("../../../common/utils");
27
-
28
18
  var _reconnectChatHelper = require("./reconnectChatHelper");
29
-
30
- var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
31
-
32
19
  var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
20
+ var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
21
+ var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
22
+ var _ActivityStreamHandler = require("./ActivityStreamHandler");
23
+ var _authHelper = require("./authHelper");
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
25
+ let optionalParams = {};
26
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
27
+ let widgetInstanceId;
33
28
 
34
29
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
35
30
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
36
- // Getting PreChat Survey Context
37
- const parseToJson = false;
38
- const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
39
- const showPrechat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat ? preChatSurveyResponse && state.appStates.proactiveChatStates.proactiveChatEnablePrechat : preChatSurveyResponse; // Getting reconnectId for authenticated chat
31
+ var _props$controlProps, _props$reconnectChatP;
32
+ optionalParams = {}; //Resetting to ensure no stale values
33
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
40
34
 
41
- const reconnectId = await (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK);
35
+ // Can connect to existing chat session
36
+ if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
37
+ return;
38
+ }
39
+
40
+ // Redirecting if unauthenticated reconnect chat expired
41
+ if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
42
+ var _props$reconnectChatP2, _props$reconnectChatP3, _props$reconnectChatP4;
43
+ await (0, _reconnectChatHelper.handleRedirectUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.redirectInSameWindow);
44
+ return;
45
+ }
42
46
 
47
+ // Getting reconnectId for authenticated chat
48
+ const reconnectId = await (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK);
43
49
  if (reconnectId) {
44
50
  dispatch({
45
51
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
@@ -49,7 +55,25 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
49
55
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
50
56
  payload: _ConversationState.ConversationState.ReconnectChat
51
57
  });
52
- } else if (showPrechat) {
58
+ return;
59
+ }
60
+
61
+ // Setting Proactive chat settings
62
+ const isProactiveChat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat;
63
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
64
+
65
+ //Setting PreChat and intiate chat
66
+ setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
67
+ };
68
+
69
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
70
+ exports.prepareStartChat = prepareStartChat;
71
+ const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
72
+ // Getting prechat Survey Context
73
+ const parseToJson = false;
74
+ const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
75
+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
76
+ if (showPrechat) {
53
77
  dispatch({
54
78
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
55
79
  payload: preChatSurveyResponse
@@ -58,58 +82,111 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
58
82
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
59
83
  payload: _ConversationState.ConversationState.Prechat
60
84
  });
61
- } else {
62
- dispatch({
63
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
64
- payload: _ConversationState.ConversationState.Loading
65
- });
66
- await initStartChat(chatSDK, dispatch, setAdapter);
85
+ return;
67
86
  }
68
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
69
-
70
87
 
71
- exports.prepareStartChat = prepareStartChat;
88
+ //Initiate start chat
89
+ dispatch({
90
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
91
+ payload: _ConversationState.ConversationState.Loading
92
+ });
93
+ await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
94
+ };
72
95
 
73
- const initStartChat = async (chatSDK, dispatch, setAdapter, params) => {
96
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
97
+ exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
98
+ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
74
99
  try {
75
- var _TelemetryTimers$Widg;
100
+ var _newAdapter$activity$, _TelemetryTimers$Widg;
101
+ const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
102
+ if (getAuthToken && authClientFunction) {
103
+ // set auth token to chat sdk before start chat
104
+ const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
105
+ if (!authSuccess) {
106
+ return;
107
+ }
108
+ }
109
+ let isStartChatSuccessful = false;
76
110
 
111
+ //Check if chat retrieved from cache
112
+ if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
113
+ var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
114
+ _omnichannelChatComponents.BroadcastService.postMessage({
115
+ eventName: _TelemetryConstants.BroadcastEvent.ChatRetrievedFromCache,
116
+ payload: {
117
+ chatId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.liveChatContext) === null || _persistedState$domai2 === void 0 ? void 0 : (_persistedState$domai3 = _persistedState$domai2.chatToken) === null || _persistedState$domai3 === void 0 ? void 0 : _persistedState$domai3.chatId,
118
+ requestId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai4 = persistedState.domainStates) === null || _persistedState$domai4 === void 0 ? void 0 : (_persistedState$domai5 = _persistedState$domai4.liveChatContext) === null || _persistedState$domai5 === void 0 ? void 0 : _persistedState$domai5.requestId
119
+ }
120
+ });
121
+ }
77
122
  try {
78
- _TelemetryHelper.TelemetryHelper.logConfigDataEvent(_TelemetryConstants.LogLevel.INFO, {
123
+ //Start widget load timer
124
+ _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
125
+ _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
79
126
  Event: _TelemetryConstants.TelemetryEvent.StartChatSDKCall
80
127
  });
81
128
 
82
- await chatSDK.startChat(params);
83
- _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
129
+ // Set custom context params
130
+ setCustomContextParams(chatSDK);
131
+ optionalParams = Object.assign({}, params, optionalParams);
132
+ await chatSDK.startChat(optionalParams);
133
+ isStartChatSuccessful = true;
84
134
  } catch (error) {
85
- _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.ERROR, {
135
+ _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
86
136
  Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
87
137
  ExceptionDetails: {
88
138
  exception: `Failed to setup startChat: ${error}`
89
139
  }
90
140
  });
141
+ isStartChatSuccessful = false;
142
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
143
+ // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
144
+ dispatch({
145
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
146
+ payload: _ConversationState.ConversationState.Closed
147
+ });
148
+ return;
91
149
  }
92
150
 
151
+ // New adapter creation
93
152
  const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
94
- setAdapter(newAdapter); // eslint-disable-next-line @typescript-eslint/no-explicit-any
95
-
96
- if (chatSDK !== null && chatSDK !== void 0 && chatSDK.getVoiceVideoCalling) {
97
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
98
- const chatToken = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatToken());
153
+ setAdapter(newAdapter);
154
+ const chatToken = await chatSDK.getChatToken();
155
+ dispatch({
156
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
157
+ payload: chatToken
158
+ });
159
+ newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe((0, _newMessageEventHandler.createOnNewAdapterActivityHandler)(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
160
+ if (persistedState) {
99
161
  dispatch({
100
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
101
- payload: chatToken
162
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
163
+ payload: persistedState
102
164
  });
165
+ await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
166
+ return;
103
167
  }
104
168
 
105
- await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, false);
106
- await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch); // Set app state to Active
107
-
169
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
170
+ const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
108
171
  dispatch({
109
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
110
- payload: _ConversationState.ConversationState.Active
172
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
173
+ payload: liveChatContext
111
174
  });
112
175
 
176
+ // Set post chat context in state, no survey load
177
+ await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
178
+
179
+ // Updating chat session detail for telemetry
180
+ await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch);
181
+
182
+ // Set app state to Active
183
+ if (isStartChatSuccessful) {
184
+ _ActivityStreamHandler.ActivityStreamHandler.uncork();
185
+ dispatch({
186
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
187
+ payload: _ConversationState.ConversationState.Active
188
+ });
189
+ }
113
190
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
114
191
  Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
115
192
  Description: "Widget load complete",
@@ -117,15 +194,13 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params) => {
117
194
  });
118
195
  } catch (ex) {
119
196
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.ERROR, {
120
- Event: _TelemetryConstants.TelemetryEvent.StartChatFailed,
197
+ Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
121
198
  ExceptionDetails: {
122
- Exception: `Start Chat Failed: ${ex}`
199
+ Exception: `Widget load Failed: ${ex}`
123
200
  }
124
201
  });
125
-
126
- _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
127
-
128
-
202
+ _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex);
203
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
129
204
  if (ex.message === _Constants.ChatSDKError.WidgetUseOutsideOperatingHour) {
130
205
  dispatch({
131
206
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -136,7 +211,58 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params) => {
136
211
  payload: _ConversationState.ConversationState.OutOfOffice
137
212
  });
138
213
  }
214
+ } finally {
215
+ optionalParams = {};
216
+ widgetInstanceId = "";
139
217
  }
140
218
  };
141
219
 
142
- exports.initStartChat = initStartChat;
220
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
221
+ exports.initStartChat = initStartChat;
222
+ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
223
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
224
+ // By pass this function in case of popout chat
225
+ if (state.appStates.skipChatButtonRendering === true) {
226
+ return false;
227
+ }
228
+ const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
229
+
230
+ //Connect to only active chat session
231
+ if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active) {
232
+ var _persistedState$domai7;
233
+ dispatch({
234
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
235
+ payload: _ConversationState.ConversationState.Loading
236
+ });
237
+ const optionalParams = {
238
+ liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
239
+ };
240
+ await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
241
+ return true;
242
+ } else {
243
+ return false;
244
+ }
245
+ };
246
+
247
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
248
+ const setCustomContextParams = chatSDK => {
249
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
250
+ // Add custom context only for unauthenticated chat
251
+ const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
252
+ if (!(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
253
+ var _persistedState$domai9, _persistedState$domai10;
254
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
255
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
256
+ _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.WARN, {
257
+ Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
258
+ ExceptionDetails: {
259
+ exception: errorMessage
260
+ }
261
+ });
262
+ throw new Error(errorMessage);
263
+ }
264
+ optionalParams = Object.assign({}, optionalParams, {
265
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
266
+ });
267
+ }
268
+ };
@@ -4,24 +4,18 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.startProactiveChat = void 0;
7
-
8
7
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
9
-
10
8
  var _ConversationState = require("../../../contexts/common/ConversationState");
11
-
12
9
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
13
-
14
10
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
15
-
16
11
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
17
-
18
12
  // Defines startProactiveChat callback
19
- const startProactiveChat = (dispatch, bodyTitle, showPrechat, inNewWindow) => {
13
+ const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWindow) => {
20
14
  dispatch({
21
15
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PROACTIVE_CHAT_PARAMS,
22
16
  payload: {
23
- proactiveChatBodyTitle: bodyTitle ?? "",
24
- proactiveChatEnablePrechat: showPrechat ?? false,
17
+ proactiveChatBodyTitle: notificationConfig && notificationConfig.message ? notificationConfig.message : "",
18
+ proactiveChatEnablePrechat: enablePreChat ?? false,
25
19
  proactiveChatInNewWindow: inNewWindow ?? false
26
20
  }
27
21
  });
@@ -29,12 +23,10 @@ const startProactiveChat = (dispatch, bodyTitle, showPrechat, inNewWindow) => {
29
23
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
30
24
  payload: _ConversationState.ConversationState.ProactiveChat
31
25
  });
32
-
33
26
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
34
27
  Event: _TelemetryConstants.TelemetryEvent.IncomingProactiveChatScreenLoaded,
35
28
  ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer.milliSecondsElapsed,
36
29
  Description: "Incoming proactive chat loaded."
37
30
  });
38
31
  };
39
-
40
32
  exports.startProactiveChat = startProactiveChat;
@@ -4,39 +4,30 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.updateSessionDataForTelemetry = void 0;
7
-
8
7
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
9
-
10
8
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
11
-
12
9
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
13
-
14
10
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
15
11
  const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
16
12
  if (chatSDK) {
17
13
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
14
  const chatSession = await chatSDK.getCurrentLiveChatContext();
19
-
20
15
  const telemetryData = _TelemetryHelper.TelemetryHelper.addSessionDataToTelemetry(chatSession, _TelemetryManager.TelemetryManager.InternalTelemetryData);
21
-
22
16
  dispatch({
23
17
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
24
18
  payload: telemetryData
25
19
  });
26
20
  await updateConversationDataForTelemetry(chatSDK, dispatch);
27
21
  }
28
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
29
-
22
+ };
30
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
31
25
  exports.updateSessionDataForTelemetry = updateSessionDataForTelemetry;
32
-
33
26
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
34
27
  if (chatSDK) {
35
28
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
36
29
  const liveWorkItem = await chatSDK.getConversationDetails();
37
-
38
30
  const telemetryData = _TelemetryHelper.TelemetryHelper.addConversationDataToTelemetry(liveWorkItem, _TelemetryManager.TelemetryManager.InternalTelemetryData);
39
-
40
31
  dispatch({
41
32
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
42
33
  payload: telemetryData