@microsoft/omnichannel-chat-widget 0.1.0-main.0ec5410 → 0.1.0-main.170e416

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (314) hide show
  1. package/README.md +35 -11
  2. package/lib/cjs/common/Constants.js +46 -151
  3. package/lib/cjs/common/KeyCodes.js +0 -3
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +0 -4
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +24 -0
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +102 -0
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +78 -0
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +65 -25
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +26 -54
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +13 -33
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultAriaConfig.js +1 -1
  12. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -3
  13. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +49 -35
  14. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +6 -14
  15. package/lib/cjs/common/utils.js +80 -80
  16. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +21 -45
  17. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +20 -26
  18. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  19. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +11 -71
  20. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -36
  22. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  23. package/lib/cjs/components/footerstateful/FooterStateful.js +12 -44
  24. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -44
  26. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  27. package/lib/cjs/components/headerstateful/HeaderStateful.js +17 -37
  28. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  29. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +37 -0
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +18 -0
  31. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  32. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +32 -0
  33. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +62 -0
  34. package/lib/cjs/components/livechatwidget/common/Deferred.js +35 -0
  35. package/lib/cjs/components/livechatwidget/common/authHelper.js +50 -0
  36. package/lib/cjs/components/livechatwidget/common/createAdapter.js +10 -9
  37. package/lib/cjs/components/livechatwidget/common/createFooter.js +4 -23
  38. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -10
  39. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +36 -43
  40. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  41. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +74 -53
  42. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  43. package/lib/cjs/components/livechatwidget/common/endChat.js +107 -21
  44. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  45. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +8 -17
  46. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  47. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +38 -52
  48. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +101 -66
  49. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +9 -33
  50. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -15
  51. package/lib/cjs/components/livechatwidget/common/shareObservable.js +41 -0
  52. package/lib/cjs/components/livechatwidget/common/startChat.js +221 -88
  53. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  54. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  55. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  56. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +345 -163
  57. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +4 -17
  58. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -14
  60. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -23
  61. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  63. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  64. package/lib/cjs/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  65. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +11 -44
  66. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +19 -33
  67. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  68. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -19
  69. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -7
  70. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  71. package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +11 -0
  72. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +9 -26
  73. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +3 -16
  74. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  75. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  76. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  77. package/lib/cjs/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  78. package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +10 -0
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -4
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -37
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +9 -19
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +41 -0
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +82 -0
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +10 -0
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +10 -0
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +10 -0
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +89 -0
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +2 -12
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +7 -18
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  113. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  114. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  115. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  116. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  117. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  118. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  119. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  120. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +33 -0
  121. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  122. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  123. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  124. package/lib/cjs/contexts/common/ConversationState.js +3 -3
  125. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +13 -10
  126. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +13 -13
  127. package/lib/cjs/contexts/createReducer.js +161 -109
  128. package/lib/cjs/controller/componentController.js +4 -33
  129. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  130. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  131. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  132. package/lib/cjs/index.js +0 -5
  133. package/lib/cjs/plugins/newMessageEventHandler.js +22 -46
  134. package/lib/esm/common/Constants.js +41 -139
  135. package/lib/esm/common/KeyCodes.js +0 -2
  136. package/lib/esm/common/contextDataStore/DataStoreManager.js +0 -2
  137. package/lib/esm/common/storage/default/defaultCacheManager.js +16 -0
  138. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +95 -0
  139. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +70 -0
  140. package/lib/esm/common/telemetry/TelemetryConstants.js +69 -22
  141. package/lib/esm/common/telemetry/TelemetryHelper.js +27 -44
  142. package/lib/esm/common/telemetry/TelemetryManager.js +13 -22
  143. package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js +1 -1
  144. package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +4 -1
  145. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +49 -23
  146. package/lib/esm/common/telemetry/loggers/consoleLogger.js +6 -10
  147. package/lib/esm/common/utils.js +73 -45
  148. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +21 -16
  149. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +23 -13
  150. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  151. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +14 -48
  152. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +8 -15
  153. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  154. package/lib/esm/components/footerstateful/FooterStateful.js +14 -25
  155. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +15 -37
  156. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  157. package/lib/esm/components/headerstateful/HeaderStateful.js +17 -22
  158. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  159. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +30 -0
  160. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +11 -0
  161. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.js +1 -0
  162. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +25 -0
  163. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +55 -0
  164. package/lib/esm/components/livechatwidget/common/Deferred.js +28 -0
  165. package/lib/esm/components/livechatwidget/common/authHelper.js +42 -0
  166. package/lib/esm/components/livechatwidget/common/createAdapter.js +12 -4
  167. package/lib/esm/components/livechatwidget/common/createFooter.js +4 -16
  168. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +10 -5
  169. package/lib/esm/components/livechatwidget/common/createMarkdown.js +38 -37
  170. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  171. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +76 -41
  172. package/lib/esm/components/livechatwidget/common/endChat.js +110 -12
  173. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  174. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +10 -12
  175. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  176. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +41 -22
  177. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +101 -59
  178. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +9 -23
  179. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -7
  180. package/lib/esm/components/livechatwidget/common/shareObservable.js +35 -0
  181. package/lib/esm/components/livechatwidget/common/startChat.js +222 -69
  182. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  183. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  184. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +350 -117
  185. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +4 -5
  186. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  187. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +9 -4
  188. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +32 -11
  189. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  190. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  191. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  192. package/lib/esm/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.js +1 -0
  193. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +15 -29
  194. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +21 -9
  195. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  196. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +94 -4
  197. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +3 -1
  198. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  199. package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.js +4 -0
  200. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +9 -18
  201. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +3 -12
  202. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  203. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  204. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  205. package/lib/esm/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.js +1 -0
  206. package/lib/esm/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.js +1 -0
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -0
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +0 -2
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +27 -22
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +11 -11
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +34 -0
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +80 -0
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.js +3 -0
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.js +3 -0
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.js +3 -0
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +83 -0
  232. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +3 -3
  233. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  234. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  235. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  236. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  237. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  238. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  239. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +9 -14
  240. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  241. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  242. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  243. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  244. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  245. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  246. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  247. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  248. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +27 -0
  249. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  250. package/lib/esm/contexts/ChatContextStore.js +2 -1
  251. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  252. package/lib/esm/contexts/common/ConversationState.js +3 -3
  253. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +13 -10
  254. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +13 -9
  255. package/lib/esm/contexts/createReducer.js +161 -105
  256. package/lib/esm/controller/componentController.js +5 -4
  257. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  258. package/lib/esm/hooks/useChatContextStore.js +0 -4
  259. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  260. package/lib/esm/plugins/newMessageEventHandler.js +22 -35
  261. package/lib/types/common/Constants.d.ts +38 -2
  262. package/lib/types/common/interfaces/IContextDataStore.d.ts +2 -2
  263. package/lib/types/common/storage/default/defaultCacheManager.d.ts +4 -0
  264. package/lib/types/common/storage/default/defaultClientDataStoreProvider.d.ts +2 -0
  265. package/lib/types/common/storage/default/defaultInMemoryDataStore.d.ts +6 -0
  266. package/lib/types/common/telemetry/TelemetryConstants.d.ts +45 -7
  267. package/lib/types/common/telemetry/TelemetryHelper.d.ts +2 -0
  268. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  269. package/lib/types/common/telemetry/definitions/Payload.d.ts +12 -9
  270. package/lib/types/common/telemetry/interfaces/ITelemetryConfig.d.ts +3 -3
  271. package/lib/types/common/utils.d.ts +8 -1
  272. package/lib/types/components/confirmationpanestateful/interfaces/IConfirmationPaneStatefulParams.d.ts +4 -4
  273. package/lib/types/components/footerstateful/audionotificationstateful/interfaces/IAudioNotificationStatefulParams.d.ts +0 -1
  274. package/lib/types/components/headerstateful/interfaces/IHeaderStatefulParams.d.ts +2 -1
  275. package/lib/types/components/livechatwidget/common/ActivityStreamHandler.d.ts +14 -0
  276. package/lib/types/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.d.ts +5 -0
  277. package/lib/types/components/livechatwidget/common/ActivitySubscriber/IActivitySubscriber.d.ts +6 -0
  278. package/lib/types/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.d.ts +7 -0
  279. package/lib/types/components/livechatwidget/common/ChatAdapterShim.d.ts +7 -0
  280. package/lib/types/components/livechatwidget/common/Deferred.d.ts +9 -0
  281. package/lib/types/components/livechatwidget/common/authHelper.d.ts +5 -0
  282. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  283. package/lib/types/components/livechatwidget/common/endChat.d.ts +4 -1
  284. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +6 -4
  285. package/lib/types/components/livechatwidget/common/shareObservable.d.ts +1 -0
  286. package/lib/types/components/livechatwidget/common/startChat.d.ts +5 -2
  287. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetComponentOverrides.d.ts +1 -0
  288. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +2 -1
  289. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +6 -3
  290. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  291. package/lib/types/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.d.ts +2 -2
  292. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  293. package/lib/types/components/postchatsurveypanestateful/interfaces/IPostChatSurveyPaneStatefulProps.d.ts +4 -0
  294. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +1 -2
  295. package/lib/types/components/webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles.d.ts +2 -0
  296. package/lib/types/components/webchatcontainerstateful/common/mockchatsdk.d.ts +1 -0
  297. package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts +4 -0
  298. package/lib/types/components/webchatcontainerstateful/interfaces/IBotMagicCodeConfig.d.ts +4 -0
  299. package/lib/types/components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps.d.ts +4 -1
  300. package/lib/types/components/webchatcontainerstateful/interfaces/IWebChatContainerStatefulProps.d.ts +4 -0
  301. package/lib/types/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.d.ts +3 -0
  302. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.d.ts +1 -1
  303. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.d.ts +2 -0
  304. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.d.ts +1 -0
  305. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles.d.ts +2 -0
  306. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles.d.ts +3 -0
  307. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles.d.ts +3 -0
  308. package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.d.ts +5 -0
  309. package/lib/types/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.d.ts +1 -0
  310. package/lib/types/contexts/common/ConversationState.d.ts +3 -2
  311. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +5 -3
  312. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +14 -10
  313. package/lib/types/contexts/common/LiveChatWidgetContextInitialState.d.ts +1 -2
  314. package/package.json +9 -9
@@ -2,8 +2,9 @@ import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryCon
2
2
  import { BroadcastService } from "@microsoft/omnichannel-chat-components";
3
3
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
4
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
5
- import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
+ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
6
6
 
7
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
7
8
  export const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persistedChat) => {
8
9
  try {
9
10
  if (!persistedChat) {
@@ -25,14 +26,10 @@ export const setPostChatContextAndLoadSurvey = async (chatSDK, dispatch, persist
25
26
  exception: ex
26
27
  }
27
28
  });
28
- } // eslint-disable-next-line @typescript-eslint/no-unused-vars
29
-
29
+ }
30
30
 
31
+ // eslint-disable-next-line @typescript-eslint/no-unused-vars
31
32
  BroadcastService.getMessageByEventName("LoadPostChatSurvey").subscribe(msg => {
32
- dispatch({
33
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
34
- payload: ConversationState.Loading
35
- });
36
33
  dispatch({
37
34
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
38
35
  payload: ConversationState.Postchat
@@ -0,0 +1,35 @@
1
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
2
+ export function shareObservable(observable) {
3
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
4
+ let observers = [];
5
+
6
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
7
+ let subscription;
8
+
9
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
10
+ return new window.Observable(observer => {
11
+ if (!subscription) {
12
+ subscription = observable.subscribe({
13
+ complete() {
14
+ observers.forEach(observer => observer.complete());
15
+ },
16
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ error(err) {
18
+ observers.forEach(observer => observer.error(err));
19
+ },
20
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
21
+ next(value) {
22
+ observers.forEach(observer => observer.next(value));
23
+ }
24
+ });
25
+ }
26
+ observers.push(observer);
27
+ return () => {
28
+ observers = observers.filter(o => o !== observer);
29
+ if (!observers.length) {
30
+ subscription.unsubscribe();
31
+ subscription = null;
32
+ }
33
+ };
34
+ });
35
+ }
@@ -1,7 +1,6 @@
1
- import { ChatSDKError, Constants } from "../../../common/Constants";
2
- import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
1
+ import { ChatSDKError, LiveWorkItemState } from "../../../common/Constants";
2
+ import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
3
3
  import { ConversationState } from "../../../contexts/common/ConversationState";
4
- import { DataStoreManager } from "../../../common/contextDataStore/DataStoreManager";
5
4
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
6
5
  import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
7
6
  import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
@@ -9,33 +8,60 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
9
8
  import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
10
9
  import { createAdapter } from "./createAdapter";
11
10
  import { createOnNewAdapterActivityHandler } from "../../../plugins/newMessageEventHandler";
12
- import { createTimer } from "../../../common/utils";
13
- import { getReconnectIdForAuthenticatedChat } from "./reconnectChatHelper";
11
+ import { createTimer, getStateFromCache, isUndefinedOrEmpty } from "../../../common/utils";
14
12
  import { setPostChatContextAndLoadSurvey } from "./setPostChatContextAndLoadSurvey";
15
- import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
13
+ import { updateSessionDataForTelemetry } from "./updateSessionDataForTelemetry";
14
+ import { BroadcastService } from "@microsoft/omnichannel-chat-components";
15
+ import { ActivityStreamHandler } from "./ActivityStreamHandler";
16
+ import { getAuthClientFunction, handleAuthentication } from "./authHelper";
17
+ import { handleChatReconnect } from "./reconnectChatHelper";
16
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
20
+ let optionalParams = {};
21
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
22
+ let widgetInstanceId;
23
+
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
25
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
26
+ var _props$controlProps;
27
+ optionalParams = {}; //Resetting to ensure no stale values
28
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
29
+
30
+ // Can connect to existing chat session
18
31
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
19
32
  return;
20
- } // Getting PreChat Survey Context
33
+ }
34
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
21
35
 
36
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
37
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
38
+ return;
39
+ }
22
40
 
23
- const parseToJson = false;
24
- const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
25
- const showPrechat = state.appStates.conversationState === ConversationState.ProactiveChat ? preChatSurveyResponse && state.appStates.proactiveChatStates.proactiveChatEnablePrechat : preChatSurveyResponse; // Getting reconnectId for authenticated chat
41
+ // Setting Proactive chat settings
42
+ const isProactiveChat = state.appStates.conversationState === ConversationState.ProactiveChat;
43
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
26
44
 
27
- const reconnectId = await getReconnectIdForAuthenticatedChat(props, chatSDK);
45
+ //Setting PreChat and intiate chat
46
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
47
+ };
28
48
 
29
- if (reconnectId) {
30
- dispatch({
31
- type: LiveChatWidgetActionType.SET_RECONNECT_ID,
32
- payload: reconnectId
33
- });
34
- dispatch({
35
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
36
- payload: ConversationState.ReconnectChat
37
- });
38
- } else if (showPrechat) {
49
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
50
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
51
+ //Handle reconnect scenario
52
+ if (state) {
53
+ await handleChatReconnect(chatSDK, props, dispatch, setAdapter, initStartChat, state);
54
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
55
+ if (state.appStates.conversationState === ConversationState.Active || state.appStates.conversationState === ConversationState.ReconnectChat) {
56
+ return;
57
+ }
58
+ }
59
+
60
+ // Getting prechat Survey Context
61
+ const parseToJson = false;
62
+ const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
63
+ const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
64
+ if (showPrechat) {
39
65
  dispatch({
40
66
  type: LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
41
67
  payload: preChatSurveyResponse
@@ -44,26 +70,58 @@ const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) =>
44
70
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
45
71
  payload: ConversationState.Prechat
46
72
  });
47
- } else {
48
- dispatch({
49
- type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
50
- payload: ConversationState.Loading
51
- });
52
- await initStartChat(chatSDK, dispatch, setAdapter);
73
+ return;
53
74
  }
54
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
55
75
 
76
+ //Initiate start chat
77
+ dispatch({
78
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
79
+ payload: ConversationState.Loading
80
+ });
81
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
82
+ };
56
83
 
57
- const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedState) => {
84
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
85
+ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
58
86
  try {
59
87
  var _newAdapter$activity$, _TelemetryTimers$Widg;
88
+ //Start widget load timer
89
+ TelemetryTimers.WidgetLoadTimer = createTimer();
90
+ TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
91
+ Event: TelemetryEvent.WidgetLoadStarted,
92
+ Description: "Widget loading started"
93
+ });
94
+ const authClientFunction = getAuthClientFunction(chatConfig);
95
+ if (getAuthToken && authClientFunction) {
96
+ // set auth token to chat sdk before start chat
97
+ const authSuccess = await handleAuthentication(chatSDK, chatConfig, getAuthToken);
98
+ if (!authSuccess) {
99
+ return;
100
+ }
101
+ }
102
+ let isStartChatSuccessful = false;
60
103
 
104
+ //Check if chat retrieved from cache
105
+ if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
106
+ var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
107
+ BroadcastService.postMessage({
108
+ eventName: BroadcastEvent.ChatRetrievedFromCache,
109
+ payload: {
110
+ chatId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.liveChatContext) === null || _persistedState$domai2 === void 0 ? void 0 : (_persistedState$domai3 = _persistedState$domai2.chatToken) === null || _persistedState$domai3 === void 0 ? void 0 : _persistedState$domai3.chatId,
111
+ requestId: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai4 = persistedState.domainStates) === null || _persistedState$domai4 === void 0 ? void 0 : (_persistedState$domai5 = _persistedState$domai4.liveChatContext) === null || _persistedState$domai5 === void 0 ? void 0 : _persistedState$domai5.requestId
112
+ }
113
+ });
114
+ }
61
115
  try {
62
- TelemetryTimers.WidgetLoadTimer = createTimer();
63
116
  TelemetryHelper.logSDKEvent(LogLevel.INFO, {
64
117
  Event: TelemetryEvent.StartChatSDKCall
65
118
  });
66
- await chatSDK.startChat(params);
119
+
120
+ // Set custom context params
121
+ setCustomContextParams(chatSDK);
122
+ optionalParams = Object.assign({}, params, optionalParams);
123
+ await chatSDK.startChat(optionalParams);
124
+ isStartChatSuccessful = true;
67
125
  } catch (error) {
68
126
  TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
69
127
  Event: TelemetryEvent.StartChatMethodException,
@@ -71,45 +129,55 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
71
129
  exception: `Failed to setup startChat: ${error}`
72
130
  }
73
131
  });
132
+ isStartChatSuccessful = false;
133
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
134
+ // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
135
+ dispatch({
136
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
137
+ payload: ConversationState.Closed
138
+ });
139
+ return;
74
140
  }
75
141
 
142
+ // New adapter creation
76
143
  const newAdapter = await createAdapter(chatSDK);
77
144
  setAdapter(newAdapter);
78
145
  const chatToken = await chatSDK.getChatToken();
146
+ dispatch({
147
+ type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
148
+ payload: chatToken
149
+ });
79
150
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe(createOnNewAdapterActivityHandler(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
151
+ if (persistedState) {
152
+ dispatch({
153
+ type: LiveChatWidgetActionType.SET_WIDGET_STATE,
154
+ payload: persistedState
155
+ });
156
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
157
+ return;
158
+ }
80
159
 
81
- if (!persistedState) {
82
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
83
- if (chatSDK !== null && chatSDK !== void 0 && chatSDK.getVoiceVideoCalling) {
84
- // eslint-disable-next-line @typescript-eslint/no-explicit-any
85
- const chatToken = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getChatToken());
86
- dispatch({
87
- type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
88
- payload: chatToken
89
- });
90
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
160
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
161
+ const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
162
+ dispatch({
163
+ type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
164
+ payload: liveChatContext
165
+ });
91
166
 
167
+ // Set post chat context in state, no survey load
168
+ setPostChatContextAndLoadSurvey(chatSDK, dispatch);
92
169
 
93
- const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
94
- dispatch({
95
- type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
96
- payload: liveChatContext
97
- });
98
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch);
99
- await updateSessionDataForTelemetry(chatSDK, dispatch); // Set app state to Active
170
+ // Updating chat session detail for telemetry
171
+ await updateSessionDataForTelemetry(chatSDK, dispatch);
100
172
 
173
+ // Set app state to Active
174
+ if (isStartChatSuccessful) {
175
+ ActivityStreamHandler.uncork();
101
176
  dispatch({
102
177
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
103
178
  payload: ConversationState.Active
104
179
  });
105
- } else {
106
- dispatch({
107
- type: LiveChatWidgetActionType.SET_WIDGET_STATE,
108
- payload: persistedState
109
- });
110
- await setPostChatContextAndLoadSurvey(chatSDK, dispatch, true);
111
180
  }
112
-
113
181
  TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
114
182
  Event: TelemetryEvent.WidgetLoadComplete,
115
183
  Description: "Widget load complete",
@@ -122,8 +190,8 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
122
190
  Exception: `Widget load Failed: ${ex}`
123
191
  }
124
192
  });
125
- NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
126
-
193
+ NotificationHandler.notifyError(NotificationScenarios.Connection, "Start Chat Failed: " + ex);
194
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
127
195
  if (ex.message === ChatSDKError.WidgetUseOutsideOperatingHour) {
128
196
  dispatch({
129
197
  type: LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -133,32 +201,117 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, params, persistedSta
133
201
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
134
202
  payload: ConversationState.OutOfOffice
135
203
  });
204
+ return;
136
205
  }
206
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
207
+ dispatch({
208
+ type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
209
+ payload: ConversationState.Loading
210
+ });
211
+ } finally {
212
+ optionalParams = {};
213
+ widgetInstanceId = "";
137
214
  }
138
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
139
-
215
+ };
140
216
 
217
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
141
218
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
142
- var _DataStoreManager$cli, _persistedState$domai;
143
-
144
- const widgetStateFromCache = (_DataStoreManager$cli = DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.getData(Constants.widgetStateDataKey, "localStorage");
145
- const persistedState = widgetStateFromCache ? JSON.parse(widgetStateFromCache) : undefined;
146
-
147
- if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai = persistedState.domainStates) !== null && _persistedState$domai !== void 0 && _persistedState$domai.liveChatContext) {
148
- var _persistedState$domai2;
219
+ var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
220
+ // By pass this function in case of popout chat
221
+ if (state.appStates.hideStartChatButton === true) {
222
+ return false;
223
+ }
224
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
149
225
 
226
+ //Connect to only active chat session
227
+ if (persistedState && !isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === ConversationState.Active) {
228
+ var _persistedState$domai7;
150
229
  dispatch({
151
230
  type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
152
231
  payload: ConversationState.Loading
153
232
  });
154
233
  const optionalParams = {
155
- liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai2 = persistedState.domainStates) === null || _persistedState$domai2 === void 0 ? void 0 : _persistedState$domai2.liveChatContext
234
+ liveChatContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai7 = persistedState.domainStates) === null || _persistedState$domai7 === void 0 ? void 0 : _persistedState$domai7.liveChatContext
156
235
  };
157
- await initStartChat(chatSDK, dispatch, setAdapter, optionalParams, persistedState);
236
+ await initStartChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, optionalParams, persistedState);
158
237
  return true;
159
238
  } else {
160
239
  return false;
161
240
  }
162
241
  };
163
242
 
164
- export { prepareStartChat, initStartChat };
243
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
244
+ const setCustomContextParams = chatSDK => {
245
+ var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
246
+ // Add custom context only for unauthenticated chat
247
+ const persistedState = getStateFromCache(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
248
+ if (!isUndefinedOrEmpty(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
249
+ var _persistedState$domai9, _persistedState$domai10;
250
+ if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
251
+ const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
252
+ TelemetryHelper.logSDKEvent(LogLevel.WARN, {
253
+ Event: TelemetryEvent.StartChatMethodException,
254
+ ExceptionDetails: {
255
+ exception: errorMessage
256
+ }
257
+ });
258
+ throw new Error(errorMessage);
259
+ }
260
+ optionalParams = Object.assign({}, optionalParams, {
261
+ customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
262
+ });
263
+ }
264
+ };
265
+
266
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
267
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
268
+ //For auth chat
269
+ if (props.getAuthToken) {
270
+ const authClientFunction = getAuthClientFunction(props.chatConfig);
271
+ if (authClientFunction) {
272
+ // set auth token to chat sdk before start chat
273
+ const authSuccess = await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
274
+ if (!authSuccess) {
275
+ return false;
276
+ }
277
+ return true;
278
+ }
279
+ }
280
+ return true;
281
+ };
282
+
283
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
284
+ const checkIfConversationStillValid = async (chatSDK, props, requestId) => {
285
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
286
+ let conversationDetails = undefined;
287
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
288
+ if (!authSucceed) {
289
+ return false;
290
+ }
291
+
292
+ //Preserve old requestId
293
+ const oldRequestId = chatSDK.requestId;
294
+ try {
295
+ chatSDK.requestId = requestId;
296
+ conversationDetails = await chatSDK.getConversationDetails();
297
+ if (Object.keys(conversationDetails).length === 0) {
298
+ chatSDK.requestId = oldRequestId;
299
+ return false;
300
+ }
301
+ if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
302
+ chatSDK.requestId = oldRequestId;
303
+ return false;
304
+ }
305
+ return true;
306
+ } catch (erorr) {
307
+ TelemetryHelper.logActionEvent(LogLevel.ERROR, {
308
+ Event: TelemetryEvent.GetConversationDetailsException,
309
+ ExceptionDetails: {
310
+ exception: `Conversation is not valid: ${erorr}`
311
+ }
312
+ });
313
+ chatSDK.requestId = oldRequestId;
314
+ return false;
315
+ }
316
+ };
317
+ export { prepareStartChat, initStartChat, setPreChatAndInitiateChat, checkIfConversationStillValid };
@@ -1,7 +1,8 @@
1
1
  import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
2
2
  import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
3
- import { TelemetryManager } from "../../../common/telemetry/TelemetryManager"; // eslint-disable-next-line @typescript-eslint/no-explicit-any
3
+ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
4
4
 
5
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
5
6
  export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
6
7
  if (chatSDK) {
7
8
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -13,8 +14,9 @@ export const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
13
14
  });
14
15
  await updateConversationDataForTelemetry(chatSDK, dispatch);
15
16
  }
16
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
17
+ };
17
18
 
19
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
20
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
19
21
  if (chatSDK) {
20
22
  // eslint-disable-next-line @typescript-eslint/no-explicit-any