@microsoft/omnichannel-chat-widget 0.1.0-main.07f52ee

package/lib/esm/common/telemetry/TelemetryHelper.js

@@ -0,0 +1,262 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { ScenarioType } from "./TelemetryConstants";
+import { newGuid } from "../utils";
+import { TelemetryManager } from "./TelemetryManager";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+export class TelemetryHelper {
+  static buildTelemetryEvent(level, input) {
+    switch (input.scenarioType) {
+      case ScenarioType.LOAD:
+        return TelemetryHelper.conformToLoadContract(level, input);
+
+      case ScenarioType.IC3_CLIENT:
+        return TelemetryHelper.conformToIC3ClientContract(level, input);
+
+      case ScenarioType.WEBCHAT:
+        return TelemetryHelper.conformToWebChatContract(level, input);
+
+      case ScenarioType.OCCHATSDK:
+        return TelemetryHelper.conformToOCChatSDKContract(level, input);
+
+      case ScenarioType.ACTIONS:
+        return TelemetryHelper.conformToActionsContract(level, input);
+
+      case ScenarioType.CALLING:
+        return TelemetryHelper.conformToCallingContract(level, input);
+
+      case ScenarioType.ACS_ADAPTER:
+        return TelemetryHelper.conformToACSAdapterContract(level, input);
+
+      default:
+      case ScenarioType.CONFIG_VALIDATION:
+        return TelemetryHelper.conformToConfigValidationContract(level, input);
+    }
+  }
+
+  static populateBasicProperties(level, // eslint-disable-next-line @typescript-eslint/no-unused-vars
+  telemetryData) {
+    var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7;
+
+    return {
+      WidgetId: ((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.widgetId) ?? "",
+      ChatId: ((_TelemetryManager$Int2 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.chatId) ?? "",
+      ChannelId: ((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : _TelemetryManager$Int3.channelId) ?? "lcw2.0",
+      ConversationId: ((_TelemetryManager$Int4 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int4 === void 0 ? void 0 : _TelemetryManager$Int4.conversationId) ?? "",
+      OrganizationId: ((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int5 === void 0 ? void 0 : _TelemetryManager$Int5.orgId) ?? "",
+      LCWRuntimeId: ((_TelemetryManager$Int6 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int6 === void 0 ? void 0 : _TelemetryManager$Int6.lcwRuntimeId) ?? "",
+      CurrentRequestId: ((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int7 === void 0 ? void 0 : _TelemetryManager$Int7.currentRequestId) ?? "",
+      LogLevel: level
+    };
+  }
+
+  static populate(level, telemetryData, configure) {
+    const base = TelemetryHelper.populateBasicProperties(level, telemetryData);
+    const event = base;
+    configure(event);
+    return event;
+  }
+
+  static conformToActionsContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.Event = payload.Event;
+      event.ActionType = payload.ActionType;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+    });
+  }
+
+  static conformToWebChatContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.Event = payload.type;
+      event.EventInfo = payload.name;
+      event.Dimensions = payload.dimensions;
+      event.Data = payload.data;
+      event.Duration = payload.duration;
+      event.ExceptionDetails = JSON.stringify(payload.error);
+    });
+  }
+
+  static conformToConfigValidationContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      var _TelemetryManager$Int8, _TelemetryManager$Int9, _TelemetryManager$Int10;
+
+      event.Event = payload.Event;
+      event.RequestId = payload.RequestId;
+      event.LCWVersion = (_TelemetryManager$Int8 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int8 === void 0 ? void 0 : _TelemetryManager$Int8.environmentVersion;
+      event.CloudType = payload.CloudType;
+      event.Domain = (_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int9 === void 0 ? void 0 : _TelemetryManager$Int9.hostName;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Language = ((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : _TelemetryManager$Int10.chatWidgetLocaleLCID) || "";
+    });
+  }
+
+  static conformToLoadContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      var _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13;
+
+      event.Event = payload.Event;
+      event.ResourcePath = payload.ResourcePath;
+      event.WidgetState = payload.WidgetState;
+      event.ChatState = payload.ChatState;
+      event.ChatType = payload.ChatType;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.OCChatSDKVersion = ((_TelemetryManager$Int11 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.OCChatSDKVersion) ?? "";
+      event.OCChatWidgetVersion = ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : _TelemetryManager$Int12.chatWidgetVersion) ?? "";
+      event.OCChatComponentsVersion = ((_TelemetryManager$Int13 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.chatComponentVersion) ?? "";
+    });
+  }
+
+  static conformToIC3ClientContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      var _TelemetryManager$Int14;
+
+      event.Event = payload.Event;
+      event.IC3ClientVersion = (_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : _TelemetryManager$Int14.IC3ClientVersion;
+      event.SubscriptionId = payload.SubscriptionId;
+      event.EndpointUrl = payload.EndpointUrl;
+      event.EndpointId = payload.EndpointId;
+      event.ErrorCode = payload.ErrorCode;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.ShouldBubbleToHost = payload.ShouldBubbleToHost;
+      event.Description = payload.Description;
+    });
+  }
+
+  static conformToACSAdapterContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.Description = payload.Description;
+      event.ACSUserId = payload.ACSUserId;
+      event.ChatThreadId = payload.ChatThreadId;
+      event.ChatMessageId = payload.ChatMessageId;
+      event.TimeStamp = payload.TimeStamp;
+      event.Event = payload.Event;
+      event.ErrorCode = payload.ErrorCode;
+      event.ExceptionDetails = payload.ExceptionDetails;
+    });
+  }
+
+  static conformToCallingContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.CallId = payload.CallId;
+      event.Event = payload.Event;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Description = payload.Description;
+    });
+  }
+
+  static conformToOCChatSDKContract(level, input) {
+    const payload = input.payload;
+    return TelemetryHelper.populate(level, payload, event => {
+      event.RequestId = payload.RequestId;
+      event.Event = payload.Event;
+      event.OCChatSDKVersion = TelemetryManager.InternalTelemetryData.OCChatSDKVersion ?? "";
+      event.TransactionId = payload.TransactionId;
+      event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
+      event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+    });
+  }
+
+  static addChatConfigDataToTelemetry(chatConfig, telemetryInternalData) {
+    var _chatConfig$ChatWidge;
+
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.chatWidgetLocaleLCID = (_chatConfig$ChatWidge = chatConfig.ChatWidgetLanguage) === null || _chatConfig$ChatWidge === void 0 ? void 0 : _chatConfig$ChatWidge.msdyn_localeid;
+    return telemetryDataLocal;
+  }
+
+  static addWidgetDataToTelemetry(telemetryConfig, telemetryInternalData) {
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.widgetId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.appId;
+    telemetryDataLocal.orgId = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgId;
+    telemetryDataLocal.orgUrl = telemetryConfig === null || telemetryConfig === void 0 ? void 0 : telemetryConfig.orgUrl;
+    telemetryDataLocal.lcwRuntimeId = newGuid();
+    return telemetryDataLocal;
+  }
+
+  static addSessionDataToTelemetry(chatSession, telemetryInternalData) {
+    var _chatSession$chatToke, _chatSession$chatToke2;
+
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.chatId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke = chatSession.chatToken) === null || _chatSession$chatToke === void 0 ? void 0 : _chatSession$chatToke.chatId;
+    telemetryDataLocal.currentRequestId = chatSession === null || chatSession === void 0 ? void 0 : (_chatSession$chatToke2 = chatSession.chatToken) === null || _chatSession$chatToke2 === void 0 ? void 0 : _chatSession$chatToke2.requestId;
+    return telemetryInternalData;
+  }
+
+  static addConversationDataToTelemetry(liveWorkItem, telemetryInternalData) {
+    const telemetryDataLocal = telemetryInternalData;
+    telemetryDataLocal.conversationId = liveWorkItem.conversationId;
+    return telemetryDataLocal;
+  }
+
+}
+
+_defineProperty(TelemetryHelper, "callId", void 0);
+
+_defineProperty(TelemetryHelper, "elapsedTime", void 0);
+
+_defineProperty(TelemetryHelper, "logCallingEvent", (logLevel, payload, callId) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: { ...payload,
+      CallId: callId
+    }
+  };
+  BroadcastService.postMessage(telemetryEvent);
+});
+
+_defineProperty(TelemetryHelper, "logLoadingEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: { ...payload
+    }
+  };
+  BroadcastService.postMessage(telemetryEvent);
+});
+
+_defineProperty(TelemetryHelper, "logActionEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: { ...payload
+    }
+  };
+  BroadcastService.postMessage(telemetryEvent);
+});
+
+_defineProperty(TelemetryHelper, "logSDKEvent", (logLevel, payload) => {
+  var _TelemetryManager$Int15;
+
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: { ...payload,
+      TransactionId: newGuid(),
+      RequestId: (_TelemetryManager$Int15 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.currentRequestId
+    }
+  };
+  BroadcastService.postMessage(telemetryEvent);
+});
+
+_defineProperty(TelemetryHelper, "logConfigDataEvent", (logLevel, payload) => {
+  const telemetryEvent = {
+    eventName: (payload === null || payload === void 0 ? void 0 : payload.Event) ?? "",
+    logLevel: logLevel,
+    payload: { ...payload
+    }
+  };
+  BroadcastService.postMessage(telemetryEvent);
+});

package/lib/esm/common/telemetry/TelemetryManager.js

@@ -0,0 +1,76 @@
+function _defineProperty(obj, key, value) { if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+
+import { LogLevel, ScenarioType, TelemetryConstants, TelemetryEvent } from "./TelemetryConstants";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { ariaTelemetryLogger } from "./loggers/ariaTelemetryLogger";
+import { consoleLogger } from "./loggers/consoleLogger";
+export class TelemetryTimers {}
+
+_defineProperty(TelemetryTimers, "LcwLoadToChatButtonTimer", void 0);
+
+_defineProperty(TelemetryTimers, "ProactiveChatScreenTimer", void 0);
+
+_defineProperty(TelemetryTimers, "WidgetLoadTimer", void 0);
+
+export class TelemetryManager {}
+
+_defineProperty(TelemetryManager, "InternalTelemetryData", void 0);
+
+const loggers = [];
+export const disposeLoggers = () => {
+  loggers.map(logger => {
+    logger.dispose();
+  });
+};
+export const RegisterLoggers = () => {
+  const registerLoggers = () => {
+    var _TelemetryManager$Int, _TelemetryManager$Int2, _TelemetryManager$Int3, _TelemetryManager$Int4, _TelemetryManager$Int5, _TelemetryManager$Int6, _TelemetryManager$Int7, _TelemetryManager$Int8;
+
+    if (!((_TelemetryManager$Int = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int !== void 0 && (_TelemetryManager$Int2 = _TelemetryManager$Int.telemetryConfig) !== null && _TelemetryManager$Int2 !== void 0 && _TelemetryManager$Int2.disableConsoleLog) || !((_TelemetryManager$Int3 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int3 !== void 0 && (_TelemetryManager$Int4 = _TelemetryManager$Int3.telemetryConfig) !== null && _TelemetryManager$Int4 !== void 0 && _TelemetryManager$Int4.telemetryDisabled)) {
+      BroadcastService.getAnyMessage().subscribe(event => {
+        if (event.payload && event.eventName !== TelemetryEvent.ChatWidgetStateChanged) {
+          logTelemetry(event);
+        }
+      });
+    }
+
+    if (!((_TelemetryManager$Int5 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int5 !== void 0 && (_TelemetryManager$Int6 = _TelemetryManager$Int5.telemetryConfig) !== null && _TelemetryManager$Int6 !== void 0 && _TelemetryManager$Int6.disableConsoleLog)) {
+      loggers.push(consoleLogger());
+    }
+
+    if (!((_TelemetryManager$Int7 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int7 !== void 0 && (_TelemetryManager$Int8 = _TelemetryManager$Int7.telemetryConfig) !== null && _TelemetryManager$Int8 !== void 0 && _TelemetryManager$Int8.telemetryDisabled)) {
+      var _TelemetryManager$Int9, _TelemetryManager$Int18, _TelemetryManager$Int19;
+
+      if ((_TelemetryManager$Int9 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int9 !== void 0 && _TelemetryManager$Int9.ariaConfig) {
+        var _TelemetryManager$Int10, _TelemetryManager$Int11, _TelemetryManager$Int12, _TelemetryManager$Int13, _TelemetryManager$Int14, _TelemetryManager$Int15, _TelemetryManager$Int16, _TelemetryManager$Int17;
+
+        loggers.push(ariaTelemetryLogger(((_TelemetryManager$Int10 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int10 === void 0 ? void 0 : (_TelemetryManager$Int11 = _TelemetryManager$Int10.ariaConfig) === null || _TelemetryManager$Int11 === void 0 ? void 0 : _TelemetryManager$Int11.ariaTelemetryKey) ?? "", ((_TelemetryManager$Int12 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int12 === void 0 ? void 0 : (_TelemetryManager$Int13 = _TelemetryManager$Int12.ariaConfig) === null || _TelemetryManager$Int13 === void 0 ? void 0 : _TelemetryManager$Int13.disableCookieUsage) ?? false, ((_TelemetryManager$Int14 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int14 === void 0 ? void 0 : (_TelemetryManager$Int15 = _TelemetryManager$Int14.ariaConfig) === null || _TelemetryManager$Int15 === void 0 ? void 0 : _TelemetryManager$Int15.collectorUriForTelemetry) ?? "", ((_TelemetryManager$Int16 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int16 === void 0 ? void 0 : (_TelemetryManager$Int17 = _TelemetryManager$Int16.ariaConfig) === null || _TelemetryManager$Int17 === void 0 ? void 0 : _TelemetryManager$Int17.ariaTelemetryApplicationName) ?? "OmniChannelProd_Web"));
+      }
+
+      const customLoggers = (_TelemetryManager$Int18 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int18 === void 0 ? void 0 : (_TelemetryManager$Int19 = _TelemetryManager$Int18.telemetryConfig) === null || _TelemetryManager$Int19 === void 0 ? void 0 : _TelemetryManager$Int19.telemetryLoggers;
+
+      if (customLoggers) {
+        customLoggers.map(logger => {
+          loggers.push(logger);
+        });
+      }
+    }
+  };
+
+  const parseInput = function (payload) {
+    let scenarioType = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : ScenarioType.UNDEFINED;
+    return {
+      scenarioType: scenarioType == ScenarioType.UNDEFINED ? TelemetryConstants.mapEventToScenario(payload.Event) : scenarioType,
+      payload: payload
+    };
+  };
+
+  const logTelemetry = telemetryEvent => {
+    loggers.map(logger => {
+      const logLevel = telemetryEvent.logLevel ?? LogLevel.INFO;
+      logger.log(logLevel, parseInput(telemetryEvent === null || telemetryEvent === void 0 ? void 0 : telemetryEvent.payload));
+    });
+  };
+
+  return registerLoggers();
+};

package/lib/esm/common/telemetry/defaultConfigs/defaultAriaConfig.js

@@ -0,0 +1,6 @@
+export const defaultAriaConfig = {
+  collectorUriForTelemetry: "",
+  ariaTelemetryKey: "c7655518acf1403f93ff6b9f77942f0a-d01a02fd-6b50-4de3-a566-62eda11f93bc-7083",
+  ariaTelemetryApplicationName: "",
+  disableCookieUsage: true
+};

package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js

@@ -0,0 +1,7 @@
+import { defaultAriaConfig } from "./defaultAriaConfig";
+export const defaultTelemetryConfiguration = {
+  telemetryDisabled: false,
+  disableConsoleLog: false,
+  telemetryLoggers: [],
+  ariaConfigurations: defaultAriaConfig
+};

package/lib/esm/common/telemetry/defaultConfigs/defaultTelemetryInternalData.js

@@ -0,0 +1,5 @@
+export const defaultInternalTelemetryData = {
+  environmentVersion: "test",
+  chatWidgetLocaleLCID: "1033",
+  channelId: "lcw2.0"
+};

package/lib/esm/common/telemetry/definitions/Contracts.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/common/telemetry/definitions/Payload.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/common/telemetry/interfaces/IAriaConfigurations.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/common/telemetry/interfaces/IChatSDKLogger.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/common/telemetry/interfaces/IInternalTelemetryData.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/common/telemetry/interfaces/ITelemetryConfig.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/common/telemetry/interfaces/ITelemetryEvents.js

@@ -0,0 +1 @@
+export {};

package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js

@@ -0,0 +1,56 @@
+import { isNullOrEmptyString, isNullOrUndefined } from "../../utils";
+import AWTEventProperties from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTEventProperties";
+import AWTLogManager from "@microsoft/omnichannel-chat-sdk/lib/external/aria/webjs/AWTLogManager";
+import { AWTPiiKind } from "@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums";
+import { Constants } from "../../Constants";
+import { TelemetryHelper } from "../TelemetryHelper";
+export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUriForTelemetry, ariaTelemetryApplicationName) => {
+  let _logger;
+
+  const logger = () => {
+    if (isNullOrUndefined(_logger) && !isNullOrEmptyString(ariaTelemetryKey)) {
+      const configuration = {
+        disableCookiesUsage: disabledCookieUsage
+      };
+
+      if (!isNullOrEmptyString(collectiorUriForTelemetry)) {
+        configuration.collectorUri = collectiorUriForTelemetry;
+      }
+
+      try {
+        _logger = AWTLogManager.initialize(ariaTelemetryKey, configuration);
+
+        if (_logger === undefined) {
+          _logger = AWTLogManager.getLogger(ariaTelemetryKey);
+        }
+      } catch (error) {
+        console.log(error);
+      }
+    }
+
+    return _logger;
+  };
+
+  const ariaLogger = {
+    log: (logLevel, telemetryInput) => {
+      let property;
+      const eventProperties = new AWTEventProperties();
+      const event = TelemetryHelper.buildTelemetryEvent(logLevel, telemetryInput);
+      eventProperties.setName(telemetryInput.scenarioType);
+
+      for (const key of Object.keys(event)) {
+        property = typeof event[key] === "object" ? JSON.stringify(event[key]) : event[key];
+        eventProperties.setProperty(key, property);
+      }
+
+      eventProperties.setPropertyWithPii(ariaTelemetryApplicationName, Constants.LiveChatWidget, AWTPiiKind.GenericData);
+      logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
+    },
+    dispose: () => {
+      AWTLogManager.flush(function () {
+        console.log("Aria logger disposed");
+      });
+    }
+  };
+  return ariaLogger;
+};

package/lib/esm/common/telemetry/loggers/consoleLogger.js

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+import { Constants } from "../../Constants";
+import { LogLevel } from "../TelemetryConstants";
+export const consoleLogger = () => {
+  const consoleLogger = {
+    log: (logLevel, telemetryInput) => {
+      const payload = telemetryInput !== null && telemetryInput !== void 0 && telemetryInput.payload && Object.keys(telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload).length > 0 ? telemetryInput === null || telemetryInput === void 0 ? void 0 : telemetryInput.payload : "";
+
+      try {
+        switch (logLevel) {
+          case LogLevel.INFO:
+            console.info(Constants.LiveChatWidget, payload);
+            break;
+
+          case LogLevel.DEBUG:
+            console.debug(Constants.LiveChatWidget, payload);
+            break;
+
+          case LogLevel.WARN:
+            console.warn(Constants.LiveChatWidget, payload);
+            break;
+
+          case LogLevel.ERROR:
+            console.error(Constants.LiveChatWidget, payload);
+            break;
+
+          default:
+            console.debug(Constants.LiveChatWidget, payload);
+            break;
+        }
+      } catch (ex) {
+        console.error("An unexpected error occurred in the Telemetry client: " + ex);
+      }
+    },
+    dispose: () => {
+      console.log("disposing loggers");
+    }
+  };
+  return consoleLogger;
+};