@microsoft/omnichannel-chat-widget 0.1.0-main.07a2a56 → 0.1.0-main.0c0fd47

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (259) hide show
  1. package/lib/cjs/assets/Icons.js +4 -2
  2. package/lib/cjs/common/Constants.js +20 -169
  3. package/lib/cjs/common/KeyCodes.js +3 -4
  4. package/lib/cjs/common/contextDataStore/DataStoreManager.js +3 -5
  5. package/lib/cjs/common/storage/default/defaultCacheManager.js +3 -11
  6. package/lib/cjs/common/storage/default/defaultClientDataStoreProvider.js +4 -16
  7. package/lib/cjs/common/storage/default/defaultInMemoryDataStore.js +2 -10
  8. package/lib/cjs/common/telemetry/TelemetryConstants.js +15 -23
  9. package/lib/cjs/common/telemetry/TelemetryHelper.js +19 -58
  10. package/lib/cjs/common/telemetry/TelemetryManager.js +3 -32
  11. package/lib/cjs/common/telemetry/defaultConfigs/defaultTelemetryConfiguration.js +0 -2
  12. package/lib/cjs/common/telemetry/loggers/ariaTelemetryLogger.js +2 -21
  13. package/lib/cjs/common/telemetry/loggers/consoleLogger.js +0 -9
  14. package/lib/cjs/common/utils.js +18 -105
  15. package/lib/cjs/components/callingcontainerstateful/CallingContainerStateful.js +8 -46
  16. package/lib/cjs/components/chatbuttonstateful/ChatButtonStateful.js +2 -24
  17. package/lib/cjs/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  18. package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +4 -28
  19. package/lib/cjs/components/dimlayer/DimLayer.js +0 -4
  20. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +4 -32
  21. package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -8
  22. package/lib/cjs/components/footerstateful/FooterStateful.js +6 -29
  23. package/lib/cjs/components/footerstateful/audionotificationstateful/AudioNotificationStateful.js +0 -6
  24. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -45
  25. package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -8
  26. package/lib/cjs/components/headerstateful/HeaderStateful.js +7 -28
  27. package/lib/cjs/components/livechatwidget/LiveChatWidget.js +2 -14
  28. package/lib/cjs/components/livechatwidget/common/ActivityStreamHandler.js +5 -10
  29. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -6
  30. package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -12
  31. package/lib/cjs/components/livechatwidget/common/ChatAdapterShim.js +14 -20
  32. package/lib/cjs/components/livechatwidget/common/Deferred.js +6 -11
  33. package/lib/cjs/components/livechatwidget/common/authHelper.js +4 -19
  34. package/lib/cjs/components/livechatwidget/common/createAdapter.js +2 -13
  35. package/lib/cjs/components/livechatwidget/common/createFooter.js +0 -10
  36. package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -14
  37. package/lib/cjs/components/livechatwidget/common/createMarkdown.js +16 -24
  38. package/lib/cjs/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +14 -0
  39. package/lib/cjs/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +60 -26
  40. package/lib/cjs/components/livechatwidget/common/disposeTelemetryLoggers.js +0 -3
  41. package/lib/cjs/components/livechatwidget/common/endChat.js +50 -35
  42. package/lib/cjs/components/livechatwidget/common/getGeneralStylesForButton.js +0 -6
  43. package/lib/cjs/components/livechatwidget/common/initCallingSdk.js +0 -8
  44. package/lib/cjs/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -8
  45. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +16 -54
  46. package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js +78 -151
  47. package/lib/cjs/components/livechatwidget/common/registerTelemetryLoggers.js +4 -17
  48. package/lib/cjs/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +2 -11
  49. package/lib/cjs/components/livechatwidget/common/shareObservable.js +4 -8
  50. package/lib/cjs/components/livechatwidget/common/startChat.js +141 -112
  51. package/lib/cjs/components/livechatwidget/common/startProactiveChat.js +0 -8
  52. package/lib/cjs/components/livechatwidget/common/updateSessionDataForTelemetry.js +2 -11
  53. package/lib/cjs/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  54. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +201 -256
  55. package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js +19 -19
  56. package/lib/cjs/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +57 -0
  57. package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js +4 -17
  58. package/lib/cjs/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -17
  59. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +27 -20
  60. package/lib/cjs/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  61. package/lib/cjs/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +13 -0
  62. package/lib/cjs/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  63. package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +9 -37
  64. package/lib/cjs/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +2 -32
  65. package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -24
  66. package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js +3 -36
  67. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps.js +0 -7
  68. package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -6
  69. package/lib/cjs/components/webchatcontainerstateful/common/mockadapter.js +12 -27
  70. package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js +5 -18
  71. package/lib/cjs/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -24
  72. package/lib/cjs/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -15
  73. package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -8
  74. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -5
  75. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -5
  76. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  77. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  78. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  79. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  80. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  81. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  82. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  83. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  84. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +0 -7
  85. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -5
  86. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -41
  87. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +8 -19
  88. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -60
  89. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +7 -15
  90. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -13
  91. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -16
  92. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -3
  93. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -3
  94. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -9
  95. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +2 -30
  96. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +7 -18
  97. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +6 -28
  98. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +2 -11
  99. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +13 -30
  100. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +3 -9
  101. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -34
  102. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +1 -10
  103. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +1 -12
  104. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -19
  105. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +1 -9
  106. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -9
  107. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +13 -34
  108. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +1 -10
  109. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +7 -11
  110. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +5 -14
  111. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -21
  112. package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -12
  113. package/lib/cjs/contexts/ChatAdapterStore.js +0 -2
  114. package/lib/cjs/contexts/ChatContextStore.js +0 -2
  115. package/lib/cjs/contexts/ChatSDKStore.js +0 -2
  116. package/lib/cjs/contexts/common/ConversationState.js +0 -1
  117. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +29 -28
  118. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +2 -10
  119. package/lib/cjs/contexts/createReducer.js +152 -106
  120. package/lib/cjs/controller/componentController.js +2 -31
  121. package/lib/cjs/hooks/useChatAdapterStore.js +0 -6
  122. package/lib/cjs/hooks/useChatContextStore.js +0 -6
  123. package/lib/cjs/hooks/useChatSDKStore.js +0 -6
  124. package/lib/cjs/index.js +0 -5
  125. package/lib/cjs/plugins/newMessageEventHandler.js +15 -36
  126. package/lib/esm/assets/Icons.js +2 -1
  127. package/lib/esm/common/Constants.js +17 -156
  128. package/lib/esm/common/KeyCodes.js +3 -3
  129. package/lib/esm/common/contextDataStore/DataStoreManager.js +3 -3
  130. package/lib/esm/common/storage/default/defaultCacheManager.js +3 -4
  131. package/lib/esm/common/storage/default/defaultClientDataStoreProvider.js +4 -11
  132. package/lib/esm/common/storage/default/defaultInMemoryDataStore.js +2 -3
  133. package/lib/esm/common/telemetry/TelemetryConstants.js +19 -20
  134. package/lib/esm/common/telemetry/TelemetryHelper.js +19 -46
  135. package/lib/esm/common/telemetry/TelemetryManager.js +3 -19
  136. package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js +2 -14
  137. package/lib/esm/common/telemetry/loggers/consoleLogger.js +0 -5
  138. package/lib/esm/common/utils.js +18 -53
  139. package/lib/esm/components/callingcontainerstateful/CallingContainerStateful.js +8 -17
  140. package/lib/esm/components/chatbuttonstateful/ChatButtonStateful.js +2 -7
  141. package/lib/esm/components/chatbuttonstateful/common/styleProps/defaultOutOfOfficeChatButtonStyleProps.js +3 -0
  142. package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +6 -9
  143. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js +4 -11
  144. package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.spec.js +6 -6
  145. package/lib/esm/components/footerstateful/FooterStateful.js +8 -10
  146. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js +7 -35
  147. package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.spec.js +6 -6
  148. package/lib/esm/components/headerstateful/HeaderStateful.js +7 -13
  149. package/lib/esm/components/livechatwidget/LiveChatWidget.js +2 -2
  150. package/lib/esm/components/livechatwidget/common/ActivityStreamHandler.js +5 -7
  151. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/DefaultActivitySubscriber.js +3 -4
  152. package/lib/esm/components/livechatwidget/common/ActivitySubscriber/PauseActivitySubscriber.js +7 -9
  153. package/lib/esm/components/livechatwidget/common/ChatAdapterShim.js +14 -16
  154. package/lib/esm/components/livechatwidget/common/Deferred.js +6 -9
  155. package/lib/esm/components/livechatwidget/common/authHelper.js +4 -12
  156. package/lib/esm/components/livechatwidget/common/createAdapter.js +4 -6
  157. package/lib/esm/components/livechatwidget/common/createFooter.js +0 -1
  158. package/lib/esm/components/livechatwidget/common/createInternetConnectionChangeHandler.js +2 -5
  159. package/lib/esm/components/livechatwidget/common/createMarkdown.js +18 -18
  160. package/lib/esm/components/livechatwidget/common/defaultProps/defaultScrollBarProps.js +7 -0
  161. package/lib/esm/components/livechatwidget/common/defaultProps/dummyDefaultProps.js +62 -13
  162. package/lib/esm/components/livechatwidget/common/endChat.js +52 -20
  163. package/lib/esm/components/livechatwidget/common/getGeneralStylesForButton.js +0 -2
  164. package/lib/esm/components/livechatwidget/common/initCallingSdk.js +2 -2
  165. package/lib/esm/components/livechatwidget/common/initConfirmationPropsComposer.js +4 -5
  166. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +18 -19
  167. package/lib/esm/components/livechatwidget/common/reconnectChatHelper.js +77 -131
  168. package/lib/esm/components/livechatwidget/common/registerTelemetryLoggers.js +4 -9
  169. package/lib/esm/components/livechatwidget/common/setPostChatContextAndLoadSurvey.js +4 -3
  170. package/lib/esm/components/livechatwidget/common/shareObservable.js +4 -7
  171. package/lib/esm/components/livechatwidget/common/startChat.js +141 -84
  172. package/lib/esm/components/livechatwidget/common/updateSessionDataForTelemetry.js +4 -2
  173. package/lib/esm/components/livechatwidget/interfaces/IScrollBarProps.js +1 -0
  174. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +203 -190
  175. package/lib/esm/components/loadingpanestateful/LoadingPaneStateful.js +19 -7
  176. package/lib/esm/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.js +50 -0
  177. package/lib/esm/components/ooohpanestateful/OOOHPaneStateful.js +4 -5
  178. package/lib/esm/components/postchatloadingpanestateful/PostChatLoadingPaneStateful.js +4 -5
  179. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +27 -7
  180. package/lib/esm/components/postchatsurveypanestateful/common/defaultStyleProps/defaultgeneralPostChatSurveyPaneStyleProps.js +1 -1
  181. package/lib/esm/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.js +6 -0
  182. package/lib/esm/components/postchatsurveypanestateful/enums/PostChatSurveyMode.js +0 -1
  183. package/lib/esm/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js +11 -21
  184. package/lib/esm/components/proactivechatpanestateful/ProactiveChatPaneStateful.js +4 -8
  185. package/lib/esm/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js +6 -6
  186. package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js +3 -8
  187. package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultWebChatStatefulProps.js +2 -2
  188. package/lib/esm/components/webchatcontainerstateful/common/mockadapter.js +12 -19
  189. package/lib/esm/components/webchatcontainerstateful/common/mockchatsdk.js +5 -14
  190. package/lib/esm/components/webchatcontainerstateful/common/utils/BrowserInfo.js +2 -16
  191. package/lib/esm/components/webchatcontainerstateful/common/utils/FileAttachmentIconManager.js +3 -5
  192. package/lib/esm/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js +5 -6
  193. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/BotMagicCodeStore.js +3 -3
  194. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/WebChatStoreLoader.js +3 -3
  195. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/BrowserVendor.js +0 -1
  196. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineActivityType.js +0 -1
  197. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/DirectLineSenderRole.js +0 -1
  198. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/MessageType.js +0 -1
  199. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationLevel.js +0 -1
  200. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js +0 -1
  201. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/SendStatus.js +0 -1
  202. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/WebChatActionType.js +0 -1
  203. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsEgressMiddleware.js +2 -5
  204. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/adaptermiddlewares/formatTagsIngressMiddleware.js +0 -4
  205. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js +17 -26
  206. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware.js +10 -11
  207. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware.js +23 -38
  208. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware.js +9 -8
  209. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.js +2 -9
  210. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware.spec.js +0 -14
  211. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampFailedStyles.js +2 -1
  212. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultTimestampRetryStyles.js +2 -1
  213. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/groupActivitiesMiddleware.js +3 -7
  214. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware.js +4 -28
  215. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/DeliveredTimestamp.js +8 -9
  216. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/NotDeliveredTimestamp.js +7 -14
  217. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/timestamps/SendingTimestamp.js +3 -3
  218. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js +15 -19
  219. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware.js +5 -8
  220. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware.js +6 -29
  221. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware.js +3 -7
  222. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware.js +3 -8
  223. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware.js +17 -14
  224. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware.js +3 -7
  225. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware.js +3 -7
  226. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware.js +15 -27
  227. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator.js +3 -5
  228. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware.js +9 -9
  229. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware.js +7 -9
  230. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js +1 -13
  231. package/lib/esm/components/webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger.js +0 -5
  232. package/lib/esm/contexts/ChatAdapterStore.js +2 -1
  233. package/lib/esm/contexts/ChatContextStore.js +2 -1
  234. package/lib/esm/contexts/ChatSDKStore.js +2 -1
  235. package/lib/esm/contexts/common/ConversationState.js +0 -1
  236. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +29 -28
  237. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +2 -4
  238. package/lib/esm/contexts/createReducer.js +152 -103
  239. package/lib/esm/controller/componentController.js +3 -2
  240. package/lib/esm/hooks/useChatAdapterStore.js +0 -4
  241. package/lib/esm/hooks/useChatContextStore.js +0 -4
  242. package/lib/esm/hooks/useChatSDKStore.js +0 -4
  243. package/lib/esm/plugins/newMessageEventHandler.js +15 -26
  244. package/lib/types/assets/Icons.d.ts +1 -0
  245. package/lib/types/common/Constants.d.ts +12 -0
  246. package/lib/types/common/telemetry/TelemetryConstants.d.ts +11 -4
  247. package/lib/types/common/telemetry/definitions/Contracts.d.ts +2 -4
  248. package/lib/types/components/livechatwidget/common/defaultProps/defaultScrollBarProps.d.ts +2 -0
  249. package/lib/types/components/livechatwidget/common/reconnectChatHelper.d.ts +5 -7
  250. package/lib/types/components/livechatwidget/common/startChat.d.ts +3 -2
  251. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts +1 -1
  252. package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetProps.d.ts +2 -0
  253. package/lib/types/components/livechatwidget/interfaces/IScrollBarProps.d.ts +22 -0
  254. package/lib/types/components/loadingpanestateful/common/errorUIStyleProps/errorUILoadingPaneStyleProps.d.ts +2 -0
  255. package/lib/types/components/postchatsurveypanestateful/enums/CustomerVoiceEvents.d.ts +5 -0
  256. package/lib/types/components/reconnectchatpanestateful/interfaces/IReconnectChatPaneStatefulProps.d.ts +0 -1
  257. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +2 -1
  258. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +29 -27
  259. package/package.json +3 -3
@@ -3,97 +3,70 @@
3
3
  Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
- exports.setPreChatAndInitiateChat = exports.prepareStartChat = exports.initStartChat = void 0;
7
-
6
+ exports.setPreChatAndInitiateChat = exports.prepareStartChat = exports.initStartChat = exports.checkIfConversationStillValid = void 0;
8
7
  var _Constants = require("../../../common/Constants");
9
-
10
8
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
11
-
12
9
  var _ConversationState = require("../../../contexts/common/ConversationState");
13
-
14
10
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
15
-
16
11
  var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
17
-
18
12
  var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
19
-
20
13
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
21
-
22
14
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
23
-
24
15
  var _createAdapter = require("./createAdapter");
25
-
26
16
  var _newMessageEventHandler = require("../../../plugins/newMessageEventHandler");
27
-
28
17
  var _utils = require("../../../common/utils");
29
-
30
- var _reconnectChatHelper = require("./reconnectChatHelper");
31
-
32
18
  var _setPostChatContextAndLoadSurvey = require("./setPostChatContextAndLoadSurvey");
33
-
34
19
  var _updateSessionDataForTelemetry = require("./updateSessionDataForTelemetry");
35
-
36
20
  var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
37
-
38
21
  var _ActivityStreamHandler = require("./ActivityStreamHandler");
39
-
40
22
  var _authHelper = require("./authHelper");
41
-
23
+ var _reconnectChatHelper = require("./reconnectChatHelper");
42
24
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
43
- let optionalParams = {}; // eslint-disable-next-line @typescript-eslint/no-explicit-any
44
-
45
- let widgetInstanceId; // eslint-disable-next-line @typescript-eslint/no-explicit-any
25
+ let optionalParams = {};
26
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
27
+ let widgetInstanceId;
46
28
 
29
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
47
30
  const prepareStartChat = async (props, chatSDK, state, dispatch, setAdapter) => {
48
- var _props$controlProps, _props$reconnectChatP;
49
-
31
+ var _props$controlProps;
50
32
  optionalParams = {}; //Resetting to ensure no stale values
33
+ widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId;
51
34
 
52
- widgetInstanceId = props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId; // Can connect to existing chat session
53
-
35
+ // Can connect to existing chat session
54
36
  if (await canConnectToExistingChat(props, chatSDK, state, dispatch, setAdapter)) {
55
37
  return;
56
- } // Redirecting if unauthenticated reconnect chat expired
57
-
58
-
59
- if ((_props$reconnectChatP = props.reconnectChatPaneProps) !== null && _props$reconnectChatP !== void 0 && _props$reconnectChatP.reconnectId) {
60
- var _props$reconnectChatP2, _props$reconnectChatP3, _props$reconnectChatP4;
61
-
62
- await (0, _reconnectChatHelper.handleRedirectUnauthenticatedReconnectChat)(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, initStartChat, (_props$reconnectChatP2 = props.reconnectChatPaneProps) === null || _props$reconnectChatP2 === void 0 ? void 0 : _props$reconnectChatP2.isReconnectEnabled, (_props$reconnectChatP3 = props.reconnectChatPaneProps) === null || _props$reconnectChatP3 === void 0 ? void 0 : _props$reconnectChatP3.reconnectId, (_props$reconnectChatP4 = props.reconnectChatPaneProps) === null || _props$reconnectChatP4 === void 0 ? void 0 : _props$reconnectChatP4.redirectInSameWindow);
63
- return;
64
- } // Getting reconnectId for authenticated chat
65
-
66
-
67
- const reconnectId = await (0, _reconnectChatHelper.getReconnectIdForAuthenticatedChat)(props, chatSDK);
38
+ }
39
+ await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, initStartChat, state);
68
40
 
69
- if (reconnectId) {
70
- dispatch({
71
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
72
- payload: reconnectId
73
- });
74
- dispatch({
75
- type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
76
- payload: _ConversationState.ConversationState.ReconnectChat
77
- });
41
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
42
+ if (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat) {
78
43
  return;
79
- } // Setting Proactive chat settings
80
-
44
+ }
81
45
 
46
+ // Setting Proactive chat settings
82
47
  const isProactiveChat = state.appStates.conversationState === _ConversationState.ConversationState.ProactiveChat;
83
- const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat; //Setting PreChat and intiate chat
84
-
85
- setPreChatAndInitiateChat(chatSDK, props.chatConfig, props.getAuthToken, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat);
86
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
48
+ const isPreChatEnabledInProactiveChat = state.appStates.proactiveChatStates.proactiveChatEnablePrechat;
87
49
 
50
+ //Setting PreChat and intiate chat
51
+ setPreChatAndInitiateChat(chatSDK, dispatch, setAdapter, isProactiveChat, isPreChatEnabledInProactiveChat, undefined, props);
52
+ };
88
53
 
54
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
89
55
  exports.prepareStartChat = prepareStartChat;
56
+ const setPreChatAndInitiateChat = async (chatSDK, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState, state, props) => {
57
+ //Handle reconnect scenario
58
+ if (state) {
59
+ await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, initStartChat, state);
60
+ // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
61
+ if (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat) {
62
+ return;
63
+ }
64
+ }
90
65
 
91
- const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, isProactiveChat, proactiveChatEnablePrechatState) => {
92
66
  // Getting prechat Survey Context
93
67
  const parseToJson = false;
94
68
  const preChatSurveyResponse = await chatSDK.getPreChatSurvey(parseToJson);
95
69
  const showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse;
96
-
97
70
  if (showPrechat) {
98
71
  dispatch({
99
72
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PRE_CHAT_SURVEY_RESPONSE,
@@ -104,39 +77,40 @@ const setPreChatAndInitiateChat = async (chatSDK, chatConfig, getAuthToken, disp
104
77
  payload: _ConversationState.ConversationState.Prechat
105
78
  });
106
79
  return;
107
- } //Initiate start chat
108
-
80
+ }
109
81
 
82
+ //Initiate start chat
110
83
  dispatch({
111
84
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
112
85
  payload: _ConversationState.ConversationState.Loading
113
86
  });
114
- await initStartChat(chatSDK, chatConfig, getAuthToken, dispatch, setAdapter);
115
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
116
-
87
+ await initStartChat(chatSDK, props === null || props === void 0 ? void 0 : props.chatConfig, props === null || props === void 0 ? void 0 : props.getAuthToken, dispatch, setAdapter);
88
+ };
117
89
 
90
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
118
91
  exports.setPreChatAndInitiateChat = setPreChatAndInitiateChat;
119
-
120
92
  const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAdapter, params, persistedState) => {
121
93
  try {
122
94
  var _newAdapter$activity$, _TelemetryTimers$Widg;
123
-
95
+ //Start widget load timer
96
+ _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
97
+ _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
98
+ Event: _TelemetryConstants.TelemetryEvent.WidgetLoadStarted,
99
+ Description: "Widget loading started"
100
+ });
124
101
  const authClientFunction = (0, _authHelper.getAuthClientFunction)(chatConfig);
125
-
126
102
  if (getAuthToken && authClientFunction) {
127
103
  // set auth token to chat sdk before start chat
128
104
  const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, chatConfig, getAuthToken);
129
-
130
105
  if (!authSuccess) {
131
106
  return;
132
107
  }
133
108
  }
109
+ let isStartChatSuccessful = false;
134
110
 
135
- let isStartChatSuccessful = false; //Check if chat retrieved from cache
136
-
111
+ //Check if chat retrieved from cache
137
112
  if (persistedState || params !== null && params !== void 0 && params.liveChatContext) {
138
113
  var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4, _persistedState$domai5;
139
-
140
114
  _omnichannelChatComponents.BroadcastService.postMessage({
141
115
  eventName: _TelemetryConstants.BroadcastEvent.ChatRetrievedFromCache,
142
116
  payload: {
@@ -145,16 +119,8 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
145
119
  }
146
120
  });
147
121
  }
148
-
149
122
  try {
150
- //Start widget load timer
151
- _TelemetryManager.TelemetryTimers.WidgetLoadTimer = (0, _utils.createTimer)();
152
-
153
- _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
154
- Event: _TelemetryConstants.TelemetryEvent.StartChatSDKCall
155
- }); // Set custom context params
156
-
157
-
123
+ // Set custom context params
158
124
  setCustomContextParams(chatSDK);
159
125
  optionalParams = Object.assign({}, params, optionalParams);
160
126
  await chatSDK.startChat(optionalParams);
@@ -166,18 +132,17 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
166
132
  exception: `Failed to setup startChat: ${error}`
167
133
  }
168
134
  });
169
-
170
- isStartChatSuccessful = false; // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
135
+ isStartChatSuccessful = false;
136
+ // Resetting the widget state to Closed, for recent introduction of OC rate limiting(429 Error)
171
137
  // TODO : How to diplay a proper UI message to customer to try after sometime at this point - cool down scenario
172
-
173
138
  dispatch({
174
139
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
175
140
  payload: _ConversationState.ConversationState.Closed
176
141
  });
177
142
  return;
178
- } // New adapter creation
179
-
143
+ }
180
144
 
145
+ // New adapter creation
181
146
  const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
182
147
  setAdapter(newAdapter);
183
148
  const chatToken = await chatSDK.getChatToken();
@@ -186,36 +151,41 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
186
151
  payload: chatToken
187
152
  });
188
153
  newAdapter === null || newAdapter === void 0 ? void 0 : (_newAdapter$activity$ = newAdapter.activity$) === null || _newAdapter$activity$ === void 0 ? void 0 : _newAdapter$activity$.subscribe((0, _newMessageEventHandler.createOnNewAdapterActivityHandler)(chatToken === null || chatToken === void 0 ? void 0 : chatToken.chatId, chatToken === null || chatToken === void 0 ? void 0 : chatToken.visitorId));
189
-
190
154
  if (persistedState) {
191
155
  dispatch({
192
156
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_STATE,
193
157
  payload: persistedState
194
158
  });
195
- await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
159
+ (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch, true);
196
160
  return;
197
- } // eslint-disable-next-line @typescript-eslint/no-explicit-any
198
-
161
+ }
199
162
 
163
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
200
164
  const liveChatContext = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getCurrentLiveChatContext());
201
165
  dispatch({
202
166
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
203
167
  payload: liveChatContext
204
- }); // Set post chat context in state, no survey load
168
+ });
205
169
 
206
- await (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch); // Updating chat session detail for telemetry
170
+ // Set post chat context in state, no survey load
171
+ (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
207
172
 
208
- await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch); // Set app state to Active
173
+ // Updating chat session detail for telemetry
174
+ await (0, _updateSessionDataForTelemetry.updateSessionDataForTelemetry)(chatSDK, dispatch);
209
175
 
176
+ // Set app state to Active
210
177
  if (isStartChatSuccessful) {
211
178
  _ActivityStreamHandler.ActivityStreamHandler.uncork();
212
-
179
+ // Update start chat failure app state if chat loads successfully
180
+ dispatch({
181
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
182
+ payload: false
183
+ });
213
184
  dispatch({
214
185
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
215
186
  payload: _ConversationState.ConversationState.Active
216
187
  });
217
188
  }
218
-
219
189
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
220
190
  Event: _TelemetryConstants.TelemetryEvent.WidgetLoadComplete,
221
191
  Description: "Widget load complete",
@@ -228,10 +198,8 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
228
198
  Exception: `Widget load Failed: ${ex}`
229
199
  }
230
200
  });
231
-
232
- _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex); // eslint-disable-next-line @typescript-eslint/no-explicit-any
233
-
234
-
201
+ _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.Connection, "Start Chat Failed: " + ex);
202
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
235
203
  if (ex.message === _Constants.ChatSDKError.WidgetUseOutsideOperatingHour) {
236
204
  dispatch({
237
205
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_OUTSIDE_OPERATING_HOURS,
@@ -241,29 +209,37 @@ const initStartChat = async (chatSDK, chatConfig, getAuthToken, dispatch, setAda
241
209
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
242
210
  payload: _ConversationState.ConversationState.OutOfOffice
243
211
  });
212
+ return;
244
213
  }
214
+ // Set app state to failing start chat
215
+ dispatch({
216
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
217
+ payload: true
218
+ });
219
+ // Show the loading pane in other cases for failure, this will help for both hideStartChatButton case
220
+ dispatch({
221
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
222
+ payload: _ConversationState.ConversationState.Loading
223
+ });
245
224
  } finally {
246
225
  optionalParams = {};
247
226
  widgetInstanceId = "";
248
227
  }
249
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
250
-
228
+ };
251
229
 
230
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
252
231
  exports.initStartChat = initStartChat;
253
-
254
232
  const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdapter) => {
255
233
  var _chatSDK$omnichannelC, _chatSDK$omnichannelC2, _props$controlProps2, _persistedState$domai6, _persistedState$appSt;
256
-
257
234
  // By pass this function in case of popout chat
258
- if (state.appStates.skipChatButtonRendering === true) {
235
+ if (state.appStates.hideStartChatButton === true) {
259
236
  return false;
260
237
  }
238
+ const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
261
239
 
262
- const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.widgetId, (props === null || props === void 0 ? void 0 : (_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? ""); //Connect to only active chat session
263
-
240
+ //Connect to only active chat session
264
241
  if (persistedState && !(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai6 = persistedState.domainStates) === null || _persistedState$domai6 === void 0 ? void 0 : _persistedState$domai6.liveChatContext) && (persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Active) {
265
242
  var _persistedState$domai7;
266
-
267
243
  dispatch({
268
244
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
269
245
  payload: _ConversationState.ConversationState.Loading
@@ -276,33 +252,86 @@ const canConnectToExistingChat = async (props, chatSDK, state, dispatch, setAdap
276
252
  } else {
277
253
  return false;
278
254
  }
279
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
280
-
255
+ };
281
256
 
257
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
282
258
  const setCustomContextParams = chatSDK => {
283
259
  var _chatSDK$omnichannelC3, _chatSDK$omnichannelC4, _persistedState$domai8;
284
-
285
260
  // Add custom context only for unauthenticated chat
286
261
  const persistedState = (0, _utils.getStateFromCache)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC4 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC4 === void 0 ? void 0 : _chatSDK$omnichannelC4.widgetId, widgetInstanceId ?? "");
287
-
288
262
  if (!(0, _utils.isUndefinedOrEmpty)(persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai8 = persistedState.domainStates) === null || _persistedState$domai8 === void 0 ? void 0 : _persistedState$domai8.customContext)) {
289
263
  var _persistedState$domai9, _persistedState$domai10;
290
-
291
264
  if (persistedState !== null && persistedState !== void 0 && (_persistedState$domai9 = persistedState.domainStates.liveChatConfig) !== null && _persistedState$domai9 !== void 0 && _persistedState$domai9.LiveChatConfigAuthSettings) {
292
265
  const errorMessage = "Use of custom context with authenticated chat is deprecated. The chat would not go through.";
293
-
294
266
  _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.WARN, {
295
267
  Event: _TelemetryConstants.TelemetryEvent.StartChatMethodException,
296
268
  ExceptionDetails: {
297
269
  exception: errorMessage
298
270
  }
299
271
  });
300
-
301
272
  throw new Error(errorMessage);
302
273
  }
303
-
304
274
  optionalParams = Object.assign({}, optionalParams, {
305
275
  customContext: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai10 = persistedState.domainStates) === null || _persistedState$domai10 === void 0 ? void 0 : _persistedState$domai10.customContext
306
276
  });
307
277
  }
308
- };
278
+ };
279
+
280
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
281
+ const handleAuthenticationIfEnabled = async (chatSDK, props) => {
282
+ //For auth chat
283
+ if (props.getAuthToken) {
284
+ const authClientFunction = (0, _authHelper.getAuthClientFunction)(props.chatConfig);
285
+ if (authClientFunction) {
286
+ // set auth token to chat sdk before start chat
287
+ const authSuccess = await (0, _authHelper.handleAuthentication)(chatSDK, props.chatConfig, props.getAuthToken);
288
+ if (!authSuccess) {
289
+ return false;
290
+ }
291
+ return true;
292
+ }
293
+ }
294
+ return true;
295
+ };
296
+
297
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
298
+ const checkIfConversationStillValid = async (chatSDK, props, requestId, dispatch) => {
299
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
300
+ let conversationDetails = undefined;
301
+
302
+ // Show Loading screen during auth check and start chat calls
303
+ dispatch({
304
+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
305
+ payload: _ConversationState.ConversationState.Loading
306
+ });
307
+ const authSucceed = await handleAuthenticationIfEnabled(chatSDK, props);
308
+ if (!authSucceed) {
309
+ return false;
310
+ }
311
+
312
+ //Preserve old requestId
313
+ const oldRequestId = chatSDK.requestId;
314
+ try {
315
+ chatSDK.requestId = requestId;
316
+ conversationDetails = await chatSDK.getConversationDetails();
317
+ if (Object.keys(conversationDetails).length === 0) {
318
+ chatSDK.requestId = oldRequestId;
319
+ return false;
320
+ }
321
+ if (conversationDetails.state === _Constants.LiveWorkItemState.Closed || conversationDetails.state === _Constants.LiveWorkItemState.WrapUp) {
322
+ chatSDK.requestId = oldRequestId;
323
+ return false;
324
+ }
325
+ return true;
326
+ } catch (erorr) {
327
+ _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
328
+ Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsException,
329
+ ExceptionDetails: {
330
+ exception: `Conversation is not valid: ${erorr}`
331
+ }
332
+ });
333
+ chatSDK.requestId = oldRequestId;
334
+ return false;
335
+ }
336
+ };
337
+ exports.checkIfConversationStillValid = checkIfConversationStillValid;
@@ -4,17 +4,11 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.startProactiveChat = void 0;
7
-
8
7
  var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
9
-
10
8
  var _ConversationState = require("../../../contexts/common/ConversationState");
11
-
12
9
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
13
-
14
10
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
15
-
16
11
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
17
-
18
12
  // Defines startProactiveChat callback
19
13
  const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWindow) => {
20
14
  dispatch({
@@ -29,12 +23,10 @@ const startProactiveChat = (dispatch, notificationConfig, enablePreChat, inNewWi
29
23
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
30
24
  payload: _ConversationState.ConversationState.ProactiveChat
31
25
  });
32
-
33
26
  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
34
27
  Event: _TelemetryConstants.TelemetryEvent.IncomingProactiveChatScreenLoaded,
35
28
  ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer.milliSecondsElapsed,
36
29
  Description: "Incoming proactive chat loaded."
37
30
  });
38
31
  };
39
-
40
32
  exports.startProactiveChat = startProactiveChat;
@@ -4,39 +4,30 @@ Object.defineProperty(exports, "__esModule", {
4
4
  value: true
5
5
  });
6
6
  exports.updateSessionDataForTelemetry = void 0;
7
-
8
7
  var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
9
-
10
8
  var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
11
-
12
9
  var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
13
-
14
10
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
15
11
  const updateSessionDataForTelemetry = async (chatSDK, dispatch) => {
16
12
  if (chatSDK) {
17
13
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
18
14
  const chatSession = await chatSDK.getCurrentLiveChatContext();
19
-
20
15
  const telemetryData = _TelemetryHelper.TelemetryHelper.addSessionDataToTelemetry(chatSession, _TelemetryManager.TelemetryManager.InternalTelemetryData);
21
-
22
16
  dispatch({
23
17
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
24
18
  payload: telemetryData
25
19
  });
26
20
  await updateConversationDataForTelemetry(chatSDK, dispatch);
27
21
  }
28
- }; // eslint-disable-next-line @typescript-eslint/no-explicit-any
29
-
22
+ };
30
23
 
24
+ // eslint-disable-next-line @typescript-eslint/no-explicit-any
31
25
  exports.updateSessionDataForTelemetry = updateSessionDataForTelemetry;
32
-
33
26
  const updateConversationDataForTelemetry = async (chatSDK, dispatch) => {
34
27
  if (chatSDK) {
35
28
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
36
29
  const liveWorkItem = await chatSDK.getConversationDetails();
37
-
38
30
  const telemetryData = _TelemetryHelper.TelemetryHelper.addConversationDataToTelemetry(liveWorkItem, _TelemetryManager.TelemetryManager.InternalTelemetryData);
39
-
40
31
  dispatch({
41
32
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_TELEMETRY_DATA,
42
33
  payload: telemetryData