@microsoft/omnichannel-chat-sdk 1.9.3-main.e6d51f2 → 1.9.4-main.1594d5e
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package/CHANGELOG.md
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package/README.md
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@@ -63,11 +63,11 @@ Please make sure you have a chat widget configured before using this package or
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## Live Chat Widget vs. Chat SDK
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Omnichannel offers
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Omnichannel offers a live chat widget (LCW) by default. You can use the Chat SDK to build your custom chat widget if:
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- You want to fully customize the user interface of the chat widget to conform with your branding.
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- You want to integrate Omnichannel
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- You want to integrate Omnichannel into your mobile app using React Native.
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- You want to integrate additional functionalities that LCW does not offer.
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- Some other cool ideas. Please share with us
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- Some other cool ideas. Please share with us what you've achieved with the Chat SDK! 🙂
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### Feature Comparisons
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};
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```
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1. Add following *import* on top of your entry point file
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1. Add the following *import* on top of your entry point file
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```ts
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import 'node-libs-react-native/globals';
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import 'react-native-get-random-values';
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### Get chat Token
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It gets the chat token used to
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It gets the chat token used to initiate a chat with Omnichannel messaging client.
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```ts
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const chatToken = await chatSDK.getChatToken();
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### Get Calling Token
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It gets the calling token used to
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It gets the calling token used to initiate a Voice & Video Call.
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```ts
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const callingToken = await chatSDK.getCallingToken();
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```
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### On Typing Event
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It subscribes to agent typing event.
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It subscribes to an agent typing event.
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```ts
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chatSDK.onTypingEvent(() => {
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### On Agent End Session
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It subscribes to agent ending the session of the conversation.
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It subscribes to an agent ending the session of the conversation.
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```ts
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chatSDK.onAgentEndSession(() => {
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@@ -562,7 +562,7 @@ await chatSDK.startChat();
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// 2. Save post chat survey context before ending chat
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try {
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const context = await chatSDK.getPostChatSurveyContext();
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if (context.participantJoined) { // participantJoined will be true if an agent has joined the conversation, or a bot has joined the conversation and the bot survey flag has been turned on
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if (context.participantJoined) { // participantJoined will be true if an agent has joined the conversation, or a bot has joined the conversation and the bot survey flag has been turned on the admin side.
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// formsProLocale is the default language you have set on the CustomerVoice portal. You can override this url parameter with any locale that CustomerVoice supports.
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// If "&lang=" is not set on the url, the locale will be English.
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const link = context.participantType === "Bot" ? context.botSurveyInviteLink : context.surveyInviteLink;
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// This link is accessible and will redirect to the survey page. Use it as you see fit.
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}
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} catch (ex) {
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// If the post chat should not be shown
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// If the post chat should not be shown for any reason (e.g. post chat is not enabled), promise will be rejected.
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}
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// 3. End chat
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"use strict";
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Object.defineProperty(exports, "__esModule", { value: true });
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var ocSDKConfiguration = {
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getChatTokenRetryCount:
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getChatTokenRetryCount: 5,
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getChatTokenTimeBetweenRetriesOnFailure: 2000,
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getChatTokenRetryOn429:
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getChatTokenRetryOn429: true,
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useUnauthReconnectIdSigQueryParam: false
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};
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exports.default = ocSDKConfiguration;
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{"version":3,"file":"ocSDKConfiguration.js","sourceRoot":"","sources":["../../src/config/ocSDKConfiguration.ts"],"names":[],"mappings":";;AAAA,IAAM,kBAAkB,GAAG;IACvB,sBAAsB,EAAE,CAAC;IACzB,uCAAuC,EAAE,IAAI;IAC7C,sBAAsB,EAAE,
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{"version":3,"file":"ocSDKConfiguration.js","sourceRoot":"","sources":["../../src/config/ocSDKConfiguration.ts"],"names":[],"mappings":";;AAAA,IAAM,kBAAkB,GAAG;IACvB,sBAAsB,EAAE,CAAC;IACzB,uCAAuC,EAAE,IAAI;IAC7C,sBAAsB,EAAE,IAAI;IAC5B,iCAAiC,EAAE,KAAK;CAC3C,CAAC;AAEF,kBAAe,kBAAkB,CAAC"}
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package/lib/tsconfig.tsbuildinfo
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"affectsGlobalScope": false
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},
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"../src/config/ocSDKConfiguration.ts": {
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"version": "
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"version": "6f1ecb0f640bd1afc572c6de8272c3e79fe47e017f5e59a74c2b737c7daa5ebb",
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"signature": "5cec1c152e90d6d344646a98a0b0e589b4f50e4188fd33493f399674093c79ef",
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"affectsGlobalScope": false
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},
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