@microsoft/omnichannel-chat-sdk 1.11.3-main.7a14964 → 1.11.3-main.8729b5c

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (11) hide show
  1. package/README.md +49 -22
  2. package/lib/OmnichannelChatSDK.d.ts +9 -0
  3. package/lib/OmnichannelChatSDK.js +116 -82
  4. package/lib/OmnichannelChatSDK.js.map +1 -1
  5. package/lib/external/OCSDK/IOCSDKLogData.d.ts +1 -0
  6. package/lib/telemetry/AriaTelemetry.js +1 -0
  7. package/lib/telemetry/AriaTelemetry.js.map +1 -1
  8. package/lib/tsconfig.tsbuildinfo +1 -1
  9. package/lib/utils/AMSClientUtils.js +2 -1
  10. package/lib/utils/AMSClientUtils.js.map +1 -1
  11. package/package.json +3 -3
package/README.md CHANGED
@@ -150,7 +150,11 @@ npm install @microsoft/omnichannel-chat-sdk --save
150
150
 
151
151
  ## Installation on React Native
152
152
 
153
- The following steps will be required to run Omnichannel Chat SDK on React Native:
153
+ ***Important Note:***
154
+ - For React Native versions **0.71 and above**: Steps 1, 2, 3 are **required only for iOS**. Not needed for Android.
155
+ - For React Native versions **below 0.71**: Steps 1, 2, 3 are **required for both Android and iOS**.
156
+
157
+ ### Steps
154
158
 
155
159
  1. Install `node-libs-react-native`
156
160
 
@@ -158,46 +162,69 @@ The following steps will be required to run Omnichannel Chat SDK on React Native
158
162
  npm install node-libs-react-native --save-dev
159
163
  ```
160
164
 
161
- 1. Install `react-native-randomBytes`
162
-
165
+ 2. Install `react-native-randombytes`
163
166
  ```console
164
167
  npm install react-native-randombytes --save-dev
165
168
  ```
166
169
 
167
- 1. Install `react-native-get-random-values`
168
-
170
+ 3. Install `react-native-get-random-values`
169
171
  ```console
170
172
  npm install react-native-get-random-values --save-dev
171
173
  ```
172
-
173
- 1. Install `react-native-url-polyfill`
174
+
175
+ 4. Install `react-native-url-polyfill`
174
176
 
175
177
  ```console
176
178
  npm install react-native-url-polyfill --save-dev
177
179
  ```
178
180
 
179
- 1. Install `@azure/core-asynciterator-polyfill`
181
+ 5. Install `@azure/core-asynciterator-polyfill`
180
182
 
181
183
  ```console
182
184
  npm install @azure/core-asynciterator-polyfill --save-dev
183
185
  ```
184
-
185
- 1. Update *metro.config.js* to use React Native compatible Node Core modules
186
-
186
+ **iOS and Android Platforms**
187
+
188
+ | React Native Version | Libraries | iOS | Android |
189
+ | ----------------------- | -------------------------------- | --------- | ----------- |
190
+ | 0.71 and above | | | |
191
+ | | node-libs-react-native | ✅ Yes | ❌ No |
192
+ | | react-native-randombytes | ✅ Yes | ❌ No |
193
+ | | react-native-get-random-values | ✅ Yes | ❌ No |
194
+ | | react-native-url-polyfill | ✅ Yes | ✅ Yes |
195
+ | | @azure/core-asynciterator-polyfill | ✅ Yes | ✅ Yes |
196
+
197
+ Below 0.71 version you need to add all above libraries.
198
+
199
+ **Required file changes**
200
+ 1. In metro.config.js
201
+ - Update *metro.config.js* to use React Native compatible Node Core modules.
187
202
  ```ts
188
- module.exports = {
189
- // ...
190
- resolver: {
191
- extraNodeModules: {
192
- ...require('node-libs-react-native'),
193
- net: require.resolve('node-libs-react-native/mock/net'),
194
- tls: require.resolve('node-libs-react-native/mock/tls')
195
- }
196
- }
203
+ const { getDefaultConfig, mergeConfig } = require('@react-native/metro-config');
204
+ const nodeLibs = require('node-libs-react-native'); // Import node-libs-react-native
205
+ const config = {
206
+ resolver: {
207
+ extraNodeModules: {
208
+ ...nodeLibs,
209
+ net: require.resolve('node-libs-react-native/mock/net'),
210
+ tls: require.resolve('node-libs-react-native/mock/tls'),
211
+ },
212
+ },
197
213
  };
198
214
  ```
199
-
200
- 1. Add the following *import* on top of your entry point file
215
+ - If you encounter a crypto issue for iOS (e.g. error "crypto.getRandomValues() not supported") you should install crypto-browserify and stream-browserify, then add the following lines to your *metro.config.js* file.
216
+
217
+ ```ts
218
+ const config = {
219
+ resolver: {
220
+ extraNodeModules: {
221
+ crypto: require.resolve("crypto-browserify"),
222
+ stream: require.resolve("stream-browserify"),
223
+ },
224
+ },
225
+ };
226
+ ```
227
+ 2. Add the following *import* on top of your entry point file
201
228
 
202
229
  ```ts
203
230
  import 'node-libs-react-native/globals';
package/lib/OmnichannelChatSDK.d.ts CHANGED
@@ -163,5 +163,14 @@ declare class OmnichannelChatSDK {
163
163
  private updateChatToken;
164
164
  private setAuthTokenProvider;
165
165
  private useCoreServicesOrgUrlIfNotSet;
166
+ /**
167
+ * Handles cleanup of failed conversation join attempts.
168
+ * Only cleans up conversations that were freshly created and failed to join.
169
+ *
170
+ * @param error - The error that occurred during conversation join
171
+ * @param optionalParams - Start chat optional parameters
172
+ * @private
173
+ */
174
+ private handleConversationJoinFailure;
166
175
  }
167
176
  export default OmnichannelChatSDK;
package/lib/OmnichannelChatSDK.js CHANGED
@@ -68,7 +68,7 @@ var locale_1 = require("./utils/locale");
68
68
  var exceptionThrowers_1 = require("./utils/exceptionThrowers");
69
69
  var utilities_1 = require("./utils/utilities");
70
70
  var WebUtils_1 = require("./utils/WebUtils");
71
- var platform_1 = require("./utils/platform");
71
+ var AMSClientUtils_1 = require("./utils/AMSClientUtils");
72
72
  var SDKConfigValidators_1 = require("./validators/SDKConfigValidators");
73
73
  var ACSParticipantDisplayName_1 = require("./core/messaging/ACSParticipantDisplayName");
74
74
  var AMSClientLoadStates_1 = require("./utils/AMSClientLoadStates");
@@ -102,13 +102,13 @@ var location_1 = require("./utils/location");
102
102
  var internalUtils_1 = require("./utils/internalUtils");
103
103
  var loggerUtils_1 = require("./utils/loggerUtils");
104
104
  var parsers_1 = require("./utils/parsers");
105
+ var platform_1 = require("./utils/platform");
105
106
  var retrieveCollectorUri_1 = require("./telemetry/retrieveCollectorUri");
106
107
  var setOcUserAgent_1 = require("./utils/setOcUserAgent");
107
108
  var startPolling_1 = require("./commands/startPolling");
108
109
  var stopPolling_1 = require("./commands/stopPolling");
109
110
  var urlResolvers_1 = require("./utils/urlResolvers");
110
111
  var OmnichannelConfigValidator_1 = require("./validators/OmnichannelConfigValidator");
111
- var AMSClientUtils_1 = require("./utils/AMSClientUtils");
112
112
  var OmnichannelChatSDK = /** @class */ (function () {
113
113
  function OmnichannelChatSDK(omnichannelConfig, chatSDKConfig) {
114
114
  if (chatSDKConfig === void 0) { chatSDKConfig = SDKConfigValidators_1.defaultChatSDKConfig; }
@@ -778,7 +778,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
778
778
  };
779
779
  OmnichannelChatSDK.prototype.startChat = function () {
780
780
  return __awaiter(this, arguments, void 0, function (optionalParams) {
781
- var shouldReinitIC3Client, _a, reconnectableChatsParams, reconnectableChatsResponse, e_6, telemetryData, conversationDetails, telemetryData, telemetryData, e_7, telemetryData, sessionInitOptionalParams, location_2, sessionInitPromise, createConversationPromise, messagingClientPromise, attachmentClientPromise;
781
+ var shouldReinitIC3Client, _a, reconnectableChatsParams, reconnectableChatsResponse, e_6, telemetryData, conversationDetails, telemetryData, telemetryData, e_7, telemetryData, sessionInitOptionalParams, location_2, sessionInitPromise, createConversationPromise, messagingClientPromise, attachmentClientPromise, error_4;
782
782
  var _this = this;
783
783
  var _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m;
784
784
  if (optionalParams === void 0) { optionalParams = {}; }
@@ -917,7 +917,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
917
917
  _o.label = 18;
918
918
  case 18:
919
919
  sessionInitPromise = function () { return __awaiter(_this, void 0, void 0, function () {
920
- var error_4, telemetryData;
920
+ var error_5, telemetryData;
921
921
  var _a, _b, _c;
922
922
  return __generator(this, function (_d) {
923
923
  switch (_d.label) {
@@ -931,23 +931,23 @@ var OmnichannelChatSDK = /** @class */ (function () {
931
931
  _d.sent();
932
932
  return [3 /*break*/, 4];
933
933
  case 3:
934
- error_4 = _d.sent();
934
+ error_5 = _d.sent();
935
935
  telemetryData = {
936
936
  RequestId: this.requestId,
937
937
  ChatId: this.chatToken.chatId,
938
938
  };
939
939
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
940
- if ((error_4 === null || error_4 === void 0 ? void 0 : error_4.isAxiosError) && ((_c = (_b = (_a = error_4.response) === null || _a === void 0 ? void 0 : _a.headers) === null || _b === void 0 ? void 0 : _b.errorcode) === null || _c === void 0 ? void 0 : _c.toString()) === OmnichannelErrorCodes_1.default.WidgetUseOutsideOperatingHour.toString()) {
941
- exceptionThrowers_1.default.throwWidgetUseOutsideOperatingHour(error_4, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
940
+ if ((error_5 === null || error_5 === void 0 ? void 0 : error_5.isAxiosError) && ((_c = (_b = (_a = error_5.response) === null || _a === void 0 ? void 0 : _a.headers) === null || _b === void 0 ? void 0 : _b.errorcode) === null || _c === void 0 ? void 0 : _c.toString()) === OmnichannelErrorCodes_1.default.WidgetUseOutsideOperatingHour.toString()) {
941
+ exceptionThrowers_1.default.throwWidgetUseOutsideOperatingHour(error_5, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
942
942
  }
943
- exceptionThrowers_1.default.throwConversationInitializationFailure(error_4, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
943
+ exceptionThrowers_1.default.throwConversationInitializationFailure(error_5, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
944
944
  return [3 /*break*/, 4];
945
945
  case 4: return [2 /*return*/];
946
946
  }
947
947
  });
948
948
  }); };
949
949
  createConversationPromise = function () { return __awaiter(_this, void 0, void 0, function () {
950
- var chatToken, error_5, telemetryData;
950
+ var chatToken, error_6, telemetryData;
951
951
  var _a, _b, _c;
952
952
  return __generator(this, function (_d) {
953
953
  switch (_d.label) {
@@ -965,23 +965,23 @@ var OmnichannelChatSDK = /** @class */ (function () {
965
965
  }
966
966
  return [3 /*break*/, 4];
967
967
  case 3:
968
- error_5 = _d.sent();
968
+ error_6 = _d.sent();
969
969
  telemetryData = {
970
970
  RequestId: this.requestId,
971
971
  ChatId: this.chatToken.chatId,
972
972
  };
973
973
  // eslint-disable-next-line @typescript-eslint/no-explicit-any
974
- if ((error_5 === null || error_5 === void 0 ? void 0 : error_5.isAxiosError) && ((_c = (_b = (_a = error_5.response) === null || _a === void 0 ? void 0 : _a.headers) === null || _b === void 0 ? void 0 : _b.errorcode) === null || _c === void 0 ? void 0 : _c.toString()) === OmnichannelErrorCodes_1.default.WidgetUseOutsideOperatingHour.toString()) {
975
- exceptionThrowers_1.default.throwWidgetUseOutsideOperatingHour(error_5, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
974
+ if ((error_6 === null || error_6 === void 0 ? void 0 : error_6.isAxiosError) && ((_c = (_b = (_a = error_6.response) === null || _a === void 0 ? void 0 : _a.headers) === null || _b === void 0 ? void 0 : _b.errorcode) === null || _c === void 0 ? void 0 : _c.toString()) === OmnichannelErrorCodes_1.default.WidgetUseOutsideOperatingHour.toString()) {
975
+ exceptionThrowers_1.default.throwWidgetUseOutsideOperatingHour(error_6, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
976
976
  }
977
- exceptionThrowers_1.default.throwConversationInitializationFailure(error_5, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
977
+ exceptionThrowers_1.default.throwConversationInitializationFailure(error_6, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
978
978
  return [3 /*break*/, 4];
979
979
  case 4: return [2 /*return*/];
980
980
  }
981
981
  });
982
982
  }); };
983
983
  messagingClientPromise = function () { return __awaiter(_this, void 0, void 0, function () {
984
- var chatAdapterConfig, error_6, telemetryData, _a, error_7, telemetryData, error_8, telemetryData, _b, error_9, telemetryData;
984
+ var chatAdapterConfig, error_7, telemetryData, _a, error_8, telemetryData, error_9, telemetryData, _b, error_10, telemetryData;
985
985
  var _c, _d;
986
986
  return __generator(this, function (_e) {
987
987
  switch (_e.label) {
@@ -1005,12 +1005,12 @@ var OmnichannelChatSDK = /** @class */ (function () {
1005
1005
  _e.sent();
1006
1006
  return [3 /*break*/, 4];
1007
1007
  case 3:
1008
- error_6 = _e.sent();
1008
+ error_7 = _e.sent();
1009
1009
  telemetryData = {
1010
1010
  RequestId: this.requestId,
1011
1011
  ChatId: this.chatToken.chatId,
1012
1012
  };
1013
- exceptionThrowers_1.default.throwMessagingClientInitializationFailure(error_6, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1013
+ exceptionThrowers_1.default.throwMessagingClientInitializationFailure(error_7, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1014
1014
  return [3 /*break*/, 4];
1015
1015
  case 4:
1016
1016
  _e.trys.push([4, 6, , 7]);
@@ -1028,12 +1028,12 @@ var OmnichannelChatSDK = /** @class */ (function () {
1028
1028
  });
1029
1029
  return [3 /*break*/, 7];
1030
1030
  case 6:
1031
- error_7 = _e.sent();
1031
+ error_8 = _e.sent();
1032
1032
  telemetryData = {
1033
1033
  RequestId: this.requestId,
1034
1034
  ChatId: this.chatToken.chatId,
1035
1035
  };
1036
- exceptionThrowers_1.default.throwMessagingClientConversationJoinFailure(error_7, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1036
+ exceptionThrowers_1.default.throwMessagingClientConversationJoinFailure(error_8, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1037
1037
  return [3 /*break*/, 7];
1038
1038
  case 7: return [3 /*break*/, 14];
1039
1039
  case 8:
@@ -1047,12 +1047,12 @@ var OmnichannelChatSDK = /** @class */ (function () {
1047
1047
  _e.sent();
1048
1048
  return [3 /*break*/, 11];
1049
1049
  case 10:
1050
- error_8 = _e.sent();
1050
+ error_9 = _e.sent();
1051
1051
  telemetryData = {
1052
1052
  RequestId: this.requestId,
1053
1053
  ChatId: this.chatToken.chatId,
1054
1054
  };
1055
- exceptionThrowers_1.default.throwMessagingClientInitializationFailure(error_8, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1055
+ exceptionThrowers_1.default.throwMessagingClientInitializationFailure(error_9, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1056
1056
  return [3 /*break*/, 11];
1057
1057
  case 11:
1058
1058
  _e.trys.push([11, 13, , 14]);
@@ -1066,19 +1066,19 @@ var OmnichannelChatSDK = /** @class */ (function () {
1066
1066
  });
1067
1067
  return [3 /*break*/, 14];
1068
1068
  case 13:
1069
- error_9 = _e.sent();
1069
+ error_10 = _e.sent();
1070
1070
  telemetryData = {
1071
1071
  RequestId: this.requestId,
1072
1072
  ChatId: this.chatToken.chatId,
1073
1073
  };
1074
- exceptionThrowers_1.default.throwMessagingClientConversationJoinFailure(error_9, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1074
+ exceptionThrowers_1.default.throwMessagingClientConversationJoinFailure(error_10, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1075
1075
  return [3 /*break*/, 14];
1076
1076
  case 14: return [2 /*return*/];
1077
1077
  }
1078
1078
  });
1079
1079
  }); };
1080
1080
  attachmentClientPromise = function () { return __awaiter(_this, void 0, void 0, function () {
1081
- var amsClient, error_10, telemetryData;
1081
+ var amsClient, error_11, telemetryData;
1082
1082
  return __generator(this, function (_a) {
1083
1083
  switch (_a.label) {
1084
1084
  case 0:
@@ -1098,12 +1098,12 @@ var OmnichannelChatSDK = /** @class */ (function () {
1098
1098
  _a.label = 3;
1099
1099
  case 3: return [3 /*break*/, 5];
1100
1100
  case 4:
1101
- error_10 = _a.sent();
1101
+ error_11 = _a.sent();
1102
1102
  telemetryData = {
1103
1103
  RequestId: this.requestId,
1104
1104
  ChatId: this.chatToken.chatId,
1105
1105
  };
1106
- exceptionThrowers_1.default.throwMessagingClientInitializationFailure(error_10, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1106
+ exceptionThrowers_1.default.throwMessagingClientInitializationFailure(error_11, this.scenarioMarker, TelemetryEvent_1.default.StartChat, telemetryData);
1107
1107
  return [3 /*break*/, 5];
1108
1108
  case 5: return [2 /*return*/];
1109
1109
  }
@@ -1118,9 +1118,23 @@ var OmnichannelChatSDK = /** @class */ (function () {
1118
1118
  case 21:
1119
1119
  _o.sent(); // Await the session initialization
1120
1120
  _o.label = 22;
1121
- case 22: return [4 /*yield*/, Promise.all([messagingClientPromise(), attachmentClientPromise()])];
1121
+ case 22:
1122
+ _o.trys.push([22, 24, , 26]);
1123
+ return [4 /*yield*/, Promise.all([messagingClientPromise(), attachmentClientPromise()])];
1122
1124
  case 23:
1123
1125
  _o.sent();
1126
+ return [3 /*break*/, 26];
1127
+ case 24:
1128
+ error_4 = _o.sent();
1129
+ // If conversation joining fails after conversation was created, clean up the conversation
1130
+ // Only cleanup conversations that were freshly created (not existing ones being reconnected to)
1131
+ return [4 /*yield*/, this.handleConversationJoinFailure(error_4, optionalParams)];
1132
+ case 25:
1133
+ // If conversation joining fails after conversation was created, clean up the conversation
1134
+ // Only cleanup conversations that were freshly created (not existing ones being reconnected to)
1135
+ _o.sent();
1136
+ throw error_4; // Re-throw the original error
1137
+ case 26:
1124
1138
  if (this.isPersistentChat && !((_l = this.chatSDKConfig.persistentChat) === null || _l === void 0 ? void 0 : _l.disable)) {
1125
1139
  this.refreshTokenTimer = setInterval(function () { return __awaiter(_this, void 0, void 0, function () {
1126
1140
  return __generator(this, function (_a) {
@@ -1141,7 +1155,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1141
1155
  };
1142
1156
  OmnichannelChatSDK.prototype.closeChat = function (endChatOptionalParams) {
1143
1157
  return __awaiter(this, void 0, void 0, function () {
1144
- var cleanupMetadata, sessionCloseOptionalParams, isReconnectChat, isChatReconnect, error_11;
1158
+ var cleanupMetadata, sessionCloseOptionalParams, isReconnectChat, isChatReconnect, error_12;
1145
1159
  var _a, _b;
1146
1160
  return __generator(this, function (_c) {
1147
1161
  switch (_c.label) {
@@ -1176,8 +1190,8 @@ var OmnichannelChatSDK = /** @class */ (function () {
1176
1190
  _c.sent();
1177
1191
  return [3 /*break*/, 4];
1178
1192
  case 3:
1179
- error_11 = _c.sent();
1180
- exceptionThrowers_1.default.throwConversationClosureFailure(error_11, this.scenarioMarker, TelemetryEvent_1.default.CloseChatSession, __assign(__assign({}, cleanupMetadata), { isSessionEnded: String(!(endChatOptionalParams === null || endChatOptionalParams === void 0 ? void 0 : endChatOptionalParams.isSessionEnded)) }));
1193
+ error_12 = _c.sent();
1194
+ exceptionThrowers_1.default.throwConversationClosureFailure(error_12, this.scenarioMarker, TelemetryEvent_1.default.CloseChatSession, __assign(__assign({}, cleanupMetadata), { isSessionEnded: String(!(endChatOptionalParams === null || endChatOptionalParams === void 0 ? void 0 : endChatOptionalParams.isSessionEnded)) }));
1181
1195
  return [3 /*break*/, 4];
1182
1196
  case 4:
1183
1197
  this.scenarioMarker.completeScenario(TelemetryEvent_1.default.CloseChatSession, cleanupMetadata);
@@ -1189,7 +1203,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1189
1203
  };
1190
1204
  OmnichannelChatSDK.prototype.endChat = function () {
1191
1205
  return __awaiter(this, arguments, void 0, function (endChatOptionalParams) {
1192
- var cleanupMetadata, error_12, telemetryData;
1206
+ var cleanupMetadata, error_13, telemetryData;
1193
1207
  var _a;
1194
1208
  if (endChatOptionalParams === void 0) { endChatOptionalParams = {}; }
1195
1209
  return __generator(this, function (_b) {
@@ -1239,15 +1253,15 @@ var OmnichannelChatSDK = /** @class */ (function () {
1239
1253
  this.scenarioMarker.completeScenario(TelemetryEvent_1.default.EndChat, cleanupMetadata);
1240
1254
  return [3 /*break*/, 7];
1241
1255
  case 6:
1242
- error_12 = _b.sent();
1256
+ error_13 = _b.sent();
1243
1257
  telemetryData = {
1244
1258
  RequestId: this.requestId,
1245
1259
  ChatId: this.chatToken.chatId
1246
1260
  };
1247
- if (error_12 instanceof ChatSDKError_1.ChatSDKError) {
1248
- exceptionThrowers_1.default.throwConversationClosureFailure(new Error(JSON.stringify(error_12.exceptionDetails)), this.scenarioMarker, TelemetryEvent_1.default.EndChat, telemetryData);
1261
+ if (error_13 instanceof ChatSDKError_1.ChatSDKError) {
1262
+ exceptionThrowers_1.default.throwConversationClosureFailure(new Error(JSON.stringify(error_13.exceptionDetails)), this.scenarioMarker, TelemetryEvent_1.default.EndChat, telemetryData);
1249
1263
  }
1250
- exceptionThrowers_1.default.throwConversationClosureFailure(error_12, this.scenarioMarker, TelemetryEvent_1.default.EndChat, telemetryData);
1264
+ exceptionThrowers_1.default.throwConversationClosureFailure(error_13, this.scenarioMarker, TelemetryEvent_1.default.EndChat, telemetryData);
1251
1265
  return [3 /*break*/, 7];
1252
1266
  case 7: return [2 /*return*/];
1253
1267
  }
@@ -1294,7 +1308,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1294
1308
  };
1295
1309
  OmnichannelChatSDK.prototype.getConversationDetails = function () {
1296
1310
  return __awaiter(this, arguments, void 0, function (optionalParams) {
1297
- var requestId, chatToken, chatId, reconnectId, sessionId, getLWIDetailsOptionalParams, lwiDetails, state, conversationId, agentAcceptedOn, canRenderPostChat, participantType, liveWorkItemDetails, error_13, telemetryData;
1311
+ var requestId, chatToken, chatId, reconnectId, sessionId, getLWIDetailsOptionalParams, lwiDetails, state, conversationId, agentAcceptedOn, canRenderPostChat, participantType, liveWorkItemDetails, error_14, telemetryData;
1298
1312
  var _a, _b, _c, _d;
1299
1313
  if (optionalParams === void 0) { optionalParams = {}; }
1300
1314
  return __generator(this, function (_e) {
@@ -1367,15 +1381,15 @@ var OmnichannelChatSDK = /** @class */ (function () {
1367
1381
  });
1368
1382
  return [2 /*return*/, liveWorkItemDetails];
1369
1383
  case 3:
1370
- error_13 = _e.sent();
1384
+ error_14 = _e.sent();
1371
1385
  telemetryData = {
1372
1386
  RequestId: requestId,
1373
- ChatId: chatId || ''
1387
+ ChatId: chatId
1374
1388
  };
1375
- if ((0, utilities_1.isClientIdNotFoundErrorMessage)(error_13)) {
1376
- exceptionThrowers_1.default.throwAuthContactIdNotFoundFailure(error_13, this.scenarioMarker, TelemetryEvent_1.default.GetConversationDetails, telemetryData);
1389
+ if ((0, utilities_1.isClientIdNotFoundErrorMessage)(error_14)) {
1390
+ exceptionThrowers_1.default.throwAuthContactIdNotFoundFailure(error_14, this.scenarioMarker, TelemetryEvent_1.default.GetConversationDetails, telemetryData);
1377
1391
  }
1378
- exceptionSuppressors_1.default.suppressConversationDetailsRetrievalFailure(error_13, this.scenarioMarker, TelemetryEvent_1.default.GetConversationDetails, telemetryData);
1392
+ exceptionSuppressors_1.default.suppressConversationDetailsRetrievalFailure(error_14, this.scenarioMarker, TelemetryEvent_1.default.GetConversationDetails, telemetryData);
1379
1393
  return [3 /*break*/, 4];
1380
1394
  case 4: return [2 /*return*/, {}];
1381
1395
  }
@@ -1416,7 +1430,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1416
1430
  };
1417
1431
  OmnichannelChatSDK.prototype.getChatToken = function () {
1418
1432
  return __awaiter(this, arguments, void 0, function (cached, optionalParams) {
1419
- var getChatTokenOptionalParams, chatToken, error_14, telemetryData;
1433
+ var getChatTokenOptionalParams, chatToken, error_15, telemetryData;
1420
1434
  var _a, _b, _c;
1421
1435
  if (cached === void 0) { cached = true; }
1422
1436
  return __generator(this, function (_d) {
@@ -1458,16 +1472,16 @@ var OmnichannelChatSDK = /** @class */ (function () {
1458
1472
  });
1459
1473
  return [3 /*break*/, 4];
1460
1474
  case 3:
1461
- error_14 = _d.sent();
1475
+ error_15 = _d.sent();
1462
1476
  telemetryData = {
1463
1477
  RequestId: this.requestId,
1464
1478
  ChatId: (_c = this.chatToken) === null || _c === void 0 ? void 0 : _c.chatId,
1465
1479
  };
1466
- if ((0, utilities_1.isClientIdNotFoundErrorMessage)(error_14)) {
1467
- exceptionThrowers_1.default.throwAuthContactIdNotFoundFailure(error_14, this.scenarioMarker, TelemetryEvent_1.default.GetChatToken, telemetryData);
1480
+ if ((0, utilities_1.isClientIdNotFoundErrorMessage)(error_15)) {
1481
+ exceptionThrowers_1.default.throwAuthContactIdNotFoundFailure(error_15, this.scenarioMarker, TelemetryEvent_1.default.GetChatToken, telemetryData);
1468
1482
  }
1469
1483
  else {
1470
- exceptionThrowers_1.default.throwChatTokenRetrievalFailure(error_14, this.scenarioMarker, TelemetryEvent_1.default.GetChatToken, telemetryData);
1484
+ exceptionThrowers_1.default.throwChatTokenRetrievalFailure(error_15, this.scenarioMarker, TelemetryEvent_1.default.GetChatToken, telemetryData);
1471
1485
  }
1472
1486
  return [3 /*break*/, 4];
1473
1487
  case 4: return [3 /*break*/, 6];
@@ -1611,7 +1625,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1611
1625
  };
1612
1626
  OmnichannelChatSDK.prototype.sendMessage = function (message) {
1613
1627
  return __awaiter(this, void 0, void 0, function () {
1614
- var sendMessageRequest, chatMessage, error_15, exceptionDetails, messageToSend, error_16, exceptionDetails;
1628
+ var sendMessageRequest, chatMessage, error_16, exceptionDetails, messageToSend, error_17, exceptionDetails;
1615
1629
  var _a;
1616
1630
  return __generator(this, function (_b) {
1617
1631
  switch (_b.label) {
@@ -1647,10 +1661,10 @@ var OmnichannelChatSDK = /** @class */ (function () {
1647
1661
  });
1648
1662
  return [2 /*return*/, chatMessage];
1649
1663
  case 3:
1650
- error_15 = _b.sent();
1664
+ error_16 = _b.sent();
1651
1665
  exceptionDetails = {
1652
1666
  response: ChatSDKError_1.ChatSDKErrorName.ChatSDKSendMessageFailed,
1653
- errorObject: "".concat(error_15)
1667
+ errorObject: "".concat(error_16)
1654
1668
  };
1655
1669
  this.scenarioMarker.failScenario(TelemetryEvent_1.default.SendMessages, {
1656
1670
  RequestId: this.requestId,
@@ -1659,7 +1673,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1659
1673
  });
1660
1674
  throw new ChatSDKError_1.ChatSDKError(ChatSDKError_1.ChatSDKErrorName.ChatSDKSendMessageFailed, undefined, {
1661
1675
  response: ChatSDKError_1.ChatSDKErrorName.ChatSDKSendMessageFailed,
1662
- errorObject: "".concat(error_15)
1676
+ errorObject: "".concat(error_16)
1663
1677
  });
1664
1678
  case 4: return [3 /*break*/, 9];
1665
1679
  case 5:
@@ -1695,10 +1709,10 @@ var OmnichannelChatSDK = /** @class */ (function () {
1695
1709
  });
1696
1710
  return [3 /*break*/, 9];
1697
1711
  case 8:
1698
- error_16 = _b.sent();
1712
+ error_17 = _b.sent();
1699
1713
  exceptionDetails = {
1700
1714
  response: ChatSDKError_1.ChatSDKErrorName.ChatSDKSendMessageFailed,
1701
- errorObject: "".concat(error_16)
1715
+ errorObject: "".concat(error_17)
1702
1716
  };
1703
1717
  this.scenarioMarker.failScenario(TelemetryEvent_1.default.SendMessages, {
1704
1718
  RequestId: this.requestId,
@@ -1785,7 +1799,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1785
1799
  };
1786
1800
  OmnichannelChatSDK.prototype.sendTypingEvent = function () {
1787
1801
  return __awaiter(this, void 0, void 0, function () {
1788
- var error_17, typingPayload, members, botMembers, error_18;
1802
+ var error_18;
1789
1803
  return __generator(this, function (_a) {
1790
1804
  switch (_a.label) {
1791
1805
  case 0:
@@ -1796,7 +1810,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
1796
1810
  if (!this.isInitialized) {
1797
1811
  exceptionThrowers_1.default.throwUninitializedChatSDK(this.scenarioMarker, TelemetryEvent_1.default.SendTypingEvent);
1798
1812
  }
1799
- if (!(this.liveChatVersion === LiveChatVersion_1.default.V2)) return [3 /*break*/, 6];
1813
+ if (!(this.liveChatVersion === LiveChatVersion_1.default.V2)) return [3 /*break*/, 5];
1800
1814
  _a.label = 1;
1801
1815
  case 1:
1802
1816
  _a.trys.push([1, 4, , 5]);
@@ -1814,41 +1828,13 @@ var OmnichannelChatSDK = /** @class */ (function () {
1814
1828
  });
1815
1829
  return [3 /*break*/, 5];
1816
1830
  case 4:
1817
- error_17 = _a.sent();
1818
- this.scenarioMarker.failScenario(TelemetryEvent_1.default.SendTypingEvent, {
1819
- RequestId: this.requestId,
1820
- ChatId: this.chatToken.chatId
1821
- });
1822
- throw new Error('SendTypingFailure');
1823
- case 5: return [3 /*break*/, 12];
1824
- case 6:
1825
- typingPayload = "{isTyping: 0}";
1826
- _a.label = 7;
1827
- case 7:
1828
- _a.trys.push([7, 11, , 12]);
1829
- return [4 /*yield*/, this.conversation.indicateTypingStatus(0)];
1830
- case 8:
1831
- _a.sent();
1832
- return [4 /*yield*/, this.conversation.getMembers()];
1833
- case 9:
1834
- members = _a.sent();
1835
- botMembers = members.filter(function (member) { return member.type === PersonType_1.default.Bot; });
1836
- return [4 /*yield*/, this.conversation.sendMessageToBot(botMembers[0].id, { payload: typingPayload })];
1837
- case 10:
1838
- _a.sent();
1839
- this.scenarioMarker.completeScenario(TelemetryEvent_1.default.SendTypingEvent, {
1840
- RequestId: this.requestId,
1841
- ChatId: this.chatToken.chatId
1842
- });
1843
- return [3 /*break*/, 12];
1844
- case 11:
1845
1831
  error_18 = _a.sent();
1846
1832
  this.scenarioMarker.failScenario(TelemetryEvent_1.default.SendTypingEvent, {
1847
1833
  RequestId: this.requestId,
1848
1834
  ChatId: this.chatToken.chatId
1849
1835
  });
1850
1836
  throw new Error('SendTypingFailure');
1851
- case 12: return [2 /*return*/];
1837
+ case 5: return [2 /*return*/];
1852
1838
  }
1853
1839
  });
1854
1840
  });
@@ -3030,6 +3016,54 @@ var OmnichannelChatSDK = /** @class */ (function () {
3030
3016
  }
3031
3017
  }
3032
3018
  };
3019
+ /**
3020
+ * Handles cleanup of failed conversation join attempts.
3021
+ * Only cleans up conversations that were freshly created and failed to join.
3022
+ *
3023
+ * @param error - The error that occurred during conversation join
3024
+ * @param optionalParams - Start chat optional parameters
3025
+ * @private
3026
+ */
3027
+ OmnichannelChatSDK.prototype.handleConversationJoinFailure = function (error, optionalParams) {
3028
+ return __awaiter(this, void 0, void 0, function () {
3029
+ var shouldCleanup, cleanupError_1;
3030
+ var _a;
3031
+ return __generator(this, function (_b) {
3032
+ switch (_b.label) {
3033
+ case 0:
3034
+ shouldCleanup = error instanceof ChatSDKError_1.ChatSDKError &&
3035
+ (error === null || error === void 0 ? void 0 : error.message) === ChatSDKError_1.ChatSDKErrorName.MessagingClientConversationJoinFailure &&
3036
+ !((_a = this.chatSDKConfig.useCreateConversation) === null || _a === void 0 ? void 0 : _a.disable) &&
3037
+ !(optionalParams.liveChatContext && Object.keys(optionalParams.liveChatContext).length > 0) &&
3038
+ !this.reconnectId;
3039
+ if (!shouldCleanup) return [3 /*break*/, 4];
3040
+ _b.label = 1;
3041
+ case 1:
3042
+ _b.trys.push([1, 3, , 4]);
3043
+ /**
3044
+ * Calling cleanup to take care of any session cleanup,
3045
+ * and ensure a retry in startChat won't be affected with
3046
+ * data from a failed session
3047
+ */
3048
+ return [4 /*yield*/, this.endChat()];
3049
+ case 2:
3050
+ /**
3051
+ * Calling cleanup to take care of any session cleanup,
3052
+ * and ensure a retry in startChat won't be affected with
3053
+ * data from a failed session
3054
+ */
3055
+ _b.sent();
3056
+ return [3 /*break*/, 4];
3057
+ case 3:
3058
+ cleanupError_1 = _b.sent();
3059
+ // Don't let cleanup errors mask the original error
3060
+ this.debug && console.error('Failed to cleanup conversation after join failure:', cleanupError_1);
3061
+ return [3 /*break*/, 4];
3062
+ case 4: return [2 /*return*/];
3063
+ }
3064
+ });
3065
+ });
3066
+ };
3033
3067
  return OmnichannelChatSDK;
3034
3068
  }());
3035
3069
  exports.default = OmnichannelChatSDK;