@microsoft/omnichannel-chat-sdk 1.1.1-main.502460d → 1.1.1-main.6b72ca1
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- package/package.json +1 -1
package/README.md
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# Omnichannel Chat SDK
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# Omnichannel Chat SDK 💬
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[](https://badge.fury.io/js/%40microsoft%2Fomnichannel-chat-sdk)
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[](https://packagephobia.com/result?p=@microsoft/omnichannel-chat-sdk)
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> ❗ Chat SDK **v1.1.0** is the minimum version to support the **new** messaging platform. More [here](https://docs.microsoft.com/en-us/dynamics365/customer-service/migrate-acs)
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> 📢 Try out our new React component library [omnichannel-chat-widget](https://github.com/microsoft/omnichannel-chat-widget) with Chat SDK
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Headless Chat SDK to build your own chat widget against Dynamics 365 Omnichannel Services.
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Please make sure you have a chat widget configured before using this package or you can follow this [link](https://docs.microsoft.com/en-us/dynamics365/customer-service/
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Please make sure you have a chat widget configured before using this package or you can follow this [link](https://docs.microsoft.com/en-us/dynamics365/customer-service/add-chat-widget)
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## Table of Contents
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- [Live Chat Widget vs. Chat SDK](#live-chat-widget-vs-chat-sdk)
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- [Get Post Chat Survey Context](#get-post-chat-survey-context)
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- [Common Scenarios](#common-scenarios)
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- [Using BotFramework-WebChat](#using-botframework-webchat)
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- [Escalation to Voice & Video](#escalation-to-voice--video)
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- [Pre-Chat Survey](#pre-chat-survey)
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- [Post-Chat Survey](#post-chat-survey)
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- [Reconnect to existing Chat](#reconnect-to-existing-chat)
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