@microsoft/omnichannel-chat-sdk 1.0.1-main.ba42aae → 1.0.1-main.d137e38

package/CHANGELOG.md

@@ -7,10 +7,16 @@ All notable changes to this project will be documented in this file.
 - Add `getPostChatSurveyContext` API method
 - Add `GetPostChatSurveyContext` telemetry event
 - Add `widgetId` & `clientMessageId` as metadata on sending message
+- Update `ChatConfig` interface with `LiveChatVersion`, `allowedFileExtensions` & `maxUploadFileSize` properties
+- Add ability to automatically detect locale from chat config
+- Add `runtimeId` attribute in `OmnichannelChatSDK` & `ChatSDKRuntimeId` field in telemetry
+- Add ability to automatically pass locale from chat config on calling `ChatSDK.emailLiveChatTranscript()`
 
 ### Fix
 - Add `acs_webchat-chat-adapter` middlewares to format `channelData.tags`
 - Skip `session init` call on existing conversation
+- Fix `chat reconnect` not ending the conversation on calling `ChatSDK.endChat()`
+- Fix on messaging client not sending heartbeat on new conversations subsequent to the first conversation
 
 ### Changed
 - README: added examples on usages of the post chat APIs.

package/README.md

@@ -335,8 +335,7 @@ The following steps will be required to run Omnichannel Chat SDK on React Native
 ```ts
     const body = {
         emailAddress: 'contoso@microsoft.com',
-        attachmentMessage: 'Attachment Message',
-        locale: 'en-us'
+        attachmentMessage: 'Attachment Message'
     };
     await chatSDK.emailLiveChatTranscript(body);
 ```

package/lib/OmnichannelChatSDK.d.ts

@@ -23,6 +23,7 @@ import OnNewMessageOptionalParams from "./core/messaging/OnNewMessageOptionalPar
 import StartChatOptionalParams from "./core/StartChatOptionalParams";
 declare class OmnichannelChatSDK {
     private debug;
+    runtimeId: string;
     OCSDKProvider: unknown;
     IC3SDKProvider: unknown;
     OCClient: any;
@@ -32,6 +33,7 @@ declare class OmnichannelChatSDK {
     omnichannelConfig: OmnichannelConfig;
     chatSDKConfig: ChatSDKConfig;
     isInitialized: boolean;
+    localeId: string;
     requestId: string;
     private chatToken;
     private liveChatConfig;
@@ -87,5 +89,6 @@ declare class OmnichannelChatSDK {
     private resolveIC3ClientUrl;
     private resolveChatAdapterUrl;
     private updateChatToken;
+    private setAuthTokenProvider;
 }
 export default OmnichannelChatSDK;

package/lib/OmnichannelChatSDK.js

@@ -109,11 +109,13 @@ var OmnichannelChatSDK = /** @class */ (function () {
         this.reconnectId = null;
         this.refreshTokenTimer = null;
         this.debug = false;
+        this.runtimeId = ocsdk_1.uuidv4();
         this.omnichannelConfig = omnichannelConfig;
         this.chatSDKConfig = __assign(__assign({}, SDKConfigValidators_1.defaultChatSDKConfig), chatSDKConfig // overrides
         );
         this.isInitialized = false;
         this.liveChatVersion = LiveChatVersion_1.default.V1;
+        this.localeId = locale_1.defaultLocaleId;
         this.requestId = ocsdk_1.uuidv4();
         this.chatToken = {};
         this.liveChatConfig = {};
@@ -131,6 +133,11 @@ var OmnichannelChatSDK = /** @class */ (function () {
         this.ocSdkLogger.useTelemetry(this.telemetry);
         this.acsClientLogger.useTelemetry(this.telemetry);
         this.acsAdapterLogger.useTelemetry(this.telemetry);
+        this.scenarioMarker.setRuntimeId(this.runtimeId);
+        this.ic3ClientLogger.setRuntimeId(this.runtimeId);
+        this.ocSdkLogger.setRuntimeId(this.runtimeId);
+        this.acsClientLogger.setRuntimeId(this.runtimeId);
+        this.acsAdapterLogger.setRuntimeId(this.runtimeId);
         OmnichannelConfigValidator_1.default(omnichannelConfig);
         SDKConfigValidators_1.default(chatSDKConfig);
         ((_a = this.chatSDKConfig.telemetry) === null || _a === void 0 ? void 0 : _a.disable) && ((_b = this.telemetry) === null || _b === void 0 ? void 0 : _b.disable());
@@ -294,44 +301,52 @@ var OmnichannelChatSDK = /** @class */ (function () {
         var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o;
         if (optionalParams === void 0) { optionalParams = {}; }
         return __awaiter(this, void 0, void 0, function () {
-            var reconnectableChatsParams, reconnectableChatsResponse, _p, exceptionDetails, conversationDetails, exceptionDetails, exceptionDetails, sessionInitOptionalParams, error_3, exceptionDetails, chatAdapterConfig, error_4, exceptionDetails, _q, error_5, exceptionDetails, error_6, exceptionDetails, error_7, exceptionDetails, _r, error_8, exceptionDetails;
+            var shouldReinitIC3Client, _p, reconnectableChatsParams, reconnectableChatsResponse, _q, exceptionDetails, conversationDetails, exceptionDetails, exceptionDetails, sessionInitOptionalParams, error_3, exceptionDetails, chatAdapterConfig, error_4, exceptionDetails, _r, error_5, exceptionDetails, error_6, exceptionDetails, error_7, exceptionDetails, _s, error_8, exceptionDetails;
             var _this = this;
-            return __generator(this, function (_s) {
-                switch (_s.label) {
+            return __generator(this, function (_t) {
+                switch (_t.label) {
                     case 0:
                         this.scenarioMarker.startScenario(TelemetryEvent_1.default.StartChat, {
                             RequestId: this.requestId
                         });
+                        shouldReinitIC3Client = !platform_1.default.isNode() && !platform_1.default.isReactNative() && !this.IC3Client && this.liveChatVersion === LiveChatVersion_1.default.V1;
+                        if (!shouldReinitIC3Client) return [3 /*break*/, 2];
+                        _p = this;
+                        return [4 /*yield*/, this.getIC3Client()];
+                    case 1:
+                        _p.IC3Client = _t.sent();
+                        _t.label = 2;
+                    case 2:
                         if (this.isChatReconnect && !((_a = this.chatSDKConfig.chatReconnect) === null || _a === void 0 ? void 0 : _a.disable) && !this.isPersistentChat && optionalParams.reconnectId) {
                             this.reconnectId = optionalParams.reconnectId;
                         }
-                        if (!(this.isPersistentChat && !((_b = this.chatSDKConfig.persistentChat) === null || _b === void 0 ? void 0 : _b.disable))) return [3 /*break*/, 4];
-                        _s.label = 1;
-                    case 1:
-                        _s.trys.push([1, 3, , 4]);
+                        if (!(this.isPersistentChat && !((_b = this.chatSDKConfig.persistentChat) === null || _b === void 0 ? void 0 : _b.disable))) return [3 /*break*/, 6];
+                        _t.label = 3;
+                    case 3:
+                        _t.trys.push([3, 5, , 6]);
                         reconnectableChatsParams = {
                             authenticatedUserToken: this.authenticatedUserToken
                         };
                         return [4 /*yield*/, this.OCClient.getReconnectableChats(reconnectableChatsParams)];
-                    case 2:
-                        reconnectableChatsResponse = _s.sent();
+                    case 4:
+                        reconnectableChatsResponse = _t.sent();
                         if (reconnectableChatsResponse && reconnectableChatsResponse.reconnectid) {
                             this.reconnectId = reconnectableChatsResponse.reconnectid;
                         }
-                        return [3 /*break*/, 4];
-                    case 3:
-                        _p = _s.sent();
+                        return [3 /*break*/, 6];
+                    case 5:
+                        _q = _t.sent();
                         exceptionDetails = {
                             response: "OCClientGetReconnectableChatsFailed"
                         };
                         throw Error(exceptionDetails.response);
-                    case 4:
-                        if (!(optionalParams.liveChatContext && !this.reconnectId)) return [3 /*break*/, 6];
+                    case 6:
+                        if (!(optionalParams.liveChatContext && !this.reconnectId)) return [3 /*break*/, 8];
                         this.chatToken = optionalParams.liveChatContext.chatToken || {};
                         this.requestId = optionalParams.liveChatContext.requestId || ocsdk_1.uuidv4();
                         return [4 /*yield*/, this.getConversationDetails()];
-                    case 5:
-                        conversationDetails = _s.sent();
+                    case 7:
+                        conversationDetails = _t.sent();
                         if (Object.keys(conversationDetails).length === 0) {
                             exceptionDetails = {
                                 response: "InvalidConversation"
@@ -356,14 +371,14 @@ var OmnichannelChatSDK = /** @class */ (function () {
                             console.error("Unable to join conversation that's in '" + conversationDetails.state + "' state");
                             throw Error(exceptionDetails.response);
                         }
-                        _s.label = 6;
-                    case 6:
-                        if (!(this.chatToken && Object.keys(this.chatToken).length === 0)) return [3 /*break*/, 8];
-                        return [4 /*yield*/, this.getChatToken(false)];
-                    case 7:
-                        _s.sent();
-                        _s.label = 8;
+                        _t.label = 8;
                     case 8:
+                        if (!(this.chatToken && Object.keys(this.chatToken).length === 0)) return [3 /*break*/, 10];
+                        return [4 /*yield*/, this.getChatToken(false)];
+                    case 9:
+                        _t.sent();
+                        _t.label = 10;
+                    case 10:
                         (_c = this.ic3ClientLogger) === null || _c === void 0 ? void 0 : _c.setChatId(this.chatToken.chatId || '');
                         (_d = this.ocSdkLogger) === null || _d === void 0 ? void 0 : _d.setChatId(this.chatToken.chatId || '');
                         (_e = this.acsClientLogger) === null || _e === void 0 ? void 0 : _e.setChatId(this.chatToken.chatId || '');
@@ -371,6 +386,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         sessionInitOptionalParams = {
                             initContext: {}
                         };
+                        sessionInitOptionalParams.initContext.locale = locale_1.getLocaleStringFromId(this.localeId);
                         if (this.isPersistentChat && !((_g = this.chatSDKConfig.persistentChat) === null || _g === void 0 ? void 0 : _g.disable)) {
                             sessionInitOptionalParams.reconnectId = this.reconnectId;
                         }
@@ -402,16 +418,16 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         if (this.authenticatedUserToken) {
                             sessionInitOptionalParams.authenticatedUserToken = this.authenticatedUserToken;
                         }
-                        if (!!optionalParams.liveChatContext) return [3 /*break*/, 12];
-                        _s.label = 9;
-                    case 9:
-                        _s.trys.push([9, 11, , 12]);
-                        return [4 /*yield*/, this.OCClient.sessionInit(this.requestId, sessionInitOptionalParams)];
-                    case 10:
-                        _s.sent();
-                        return [3 /*break*/, 12];
+                        if (!!optionalParams.liveChatContext) return [3 /*break*/, 14];
+                        _t.label = 11;
                     case 11:
-                        error_3 = _s.sent();
+                        _t.trys.push([11, 13, , 14]);
+                        return [4 /*yield*/, this.OCClient.sessionInit(this.requestId, sessionInitOptionalParams)];
+                    case 12:
+                        _t.sent();
+                        return [3 /*break*/, 14];
+                    case 13:
+                        error_3 = _t.sent();
                         exceptionDetails = {
                             response: "OCClientSessionInitFailed"
                         };
@@ -422,8 +438,8 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         });
                         console.error("OmnichannelChatSDK/startChat/sessionInit/error " + error_3);
                         return [2 /*return*/, error_3];
-                    case 12:
-                        if (!(this.liveChatVersion === LiveChatVersion_1.default.V2)) return [3 /*break*/, 23];
+                    case 14:
+                        if (!(this.liveChatVersion === LiveChatVersion_1.default.V2)) return [3 /*break*/, 25];
                         chatAdapterConfig = {
                             token: this.chatToken.token,
                             id: this.chatToken.visitorId || 'teamsvisitor',
@@ -431,18 +447,18 @@ var OmnichannelChatSDK = /** @class */ (function () {
                             environmentUrl: this.chatToken.acsEndpoint,
                             pollingInterval: 1000
                         };
-                        _s.label = 13;
-                    case 13:
-                        _s.trys.push([13, 15, , 16]);
+                        _t.label = 15;
+                    case 15:
+                        _t.trys.push([15, 17, , 18]);
                         return [4 /*yield*/, ((_j = this.ACSClient) === null || _j === void 0 ? void 0 : _j.initialize({
                                 token: chatAdapterConfig.token,
                                 environmentUrl: chatAdapterConfig.environmentUrl
                             }))];
-                    case 14:
-                        _s.sent();
-                        return [3 /*break*/, 16];
-                    case 15:
-                        error_4 = _s.sent();
+                    case 16:
+                        _t.sent();
+                        return [3 /*break*/, 18];
+                    case 17:
+                        error_4 = _t.sent();
                         exceptionDetails = {
                             response: "ACSClientInitializeFailed"
                         };
@@ -453,23 +469,23 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         });
                         console.error("OmnichannelChatSDK/startChat/initialize/error " + error_4);
                         return [2 /*return*/, error_4];
-                    case 16:
-                        _s.trys.push([16, 18, , 19]);
-                        _q = this;
+                    case 18:
+                        _t.trys.push([18, 20, , 21]);
+                        _r = this;
                         return [4 /*yield*/, ((_k = this.ACSClient) === null || _k === void 0 ? void 0 : _k.joinConversation({
                                 id: chatAdapterConfig.id,
                                 threadId: chatAdapterConfig.threadId,
                                 pollingInterval: chatAdapterConfig.pollingInterval
                             }))];
-                    case 17:
-                        _q.conversation = (_s.sent());
+                    case 19:
+                        _r.conversation = (_t.sent());
                         this.scenarioMarker.completeScenario(TelemetryEvent_1.default.StartChat, {
                             RequestId: this.requestId,
                             ChatId: this.chatToken.chatId
                         });
-                        return [3 /*break*/, 19];
-                    case 18:
-                        error_5 = _s.sent();
+                        return [3 /*break*/, 21];
+                    case 20:
+                        error_5 = _t.sent();
                         exceptionDetails = {
                             response: "ACSClientJoinConversationFailed"
                         };
@@ -480,16 +496,16 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         });
                         console.error("OmnichannelChatSDK/startChat/joinConversation/error " + error_5);
                         throw Error(exceptionDetails.response);
-                    case 19:
-                        _s.trys.push([19, 21, , 22]);
+                    case 21:
+                        _t.trys.push([21, 23, , 24]);
                         return [4 /*yield*/, ((_l = this.AMSClient) === null || _l === void 0 ? void 0 : _l.initialize({
                                 chatToken: this.chatToken
                             }))];
-                    case 20:
-                        _s.sent();
-                        return [3 /*break*/, 22];
-                    case 21:
-                        error_6 = _s.sent();
+                    case 22:
+                        _t.sent();
+                        return [3 /*break*/, 24];
+                    case 23:
+                        error_6 = _t.sent();
                         exceptionDetails = {
                             response: "AMSClientInitializeFailed"
                         };
@@ -499,19 +515,19 @@ var OmnichannelChatSDK = /** @class */ (function () {
                             ExceptionDetails: JSON.stringify(exceptionDetails)
                         });
                         throw Error(exceptionDetails.response);
-                    case 22: return [3 /*break*/, 29];
-                    case 23:
-                        _s.trys.push([23, 25, , 26]);
+                    case 24: return [3 /*break*/, 31];
+                    case 25:
+                        _t.trys.push([25, 27, , 28]);
                         return [4 /*yield*/, this.IC3Client.initialize({
                                 token: this.chatToken.token,
                                 regionGtms: this.chatToken.regionGTMS,
                                 visitor: true
                             })];
-                    case 24:
-                        _s.sent();
-                        return [3 /*break*/, 26];
-                    case 25:
-                        error_7 = _s.sent();
+                    case 26:
+                        _t.sent();
+                        return [3 /*break*/, 28];
+                    case 27:
+                        error_7 = _t.sent();
                         exceptionDetails = {
                             response: "IC3ClientInitializeFailed"
                         };
@@ -522,19 +538,19 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         });
                         console.error("OmnichannelChatSDK/startChat/initialize/error " + error_7);
                         return [2 /*return*/, error_7];
-                    case 26:
-                        _s.trys.push([26, 28, , 29]);
-                        _r = this;
+                    case 28:
+                        _t.trys.push([28, 30, , 31]);
+                        _s = this;
                         return [4 /*yield*/, this.IC3Client.joinConversation(this.chatToken.chatId)];
-                    case 27:
-                        _r.conversation = _s.sent();
+                    case 29:
+                        _s.conversation = _t.sent();
                         this.scenarioMarker.completeScenario(TelemetryEvent_1.default.StartChat, {
                             RequestId: this.requestId,
                             ChatId: this.chatToken.chatId
                         });
-                        return [3 /*break*/, 29];
-                    case 28:
-                        error_8 = _s.sent();
+                        return [3 /*break*/, 31];
+                    case 30:
+                        error_8 = _t.sent();
                         exceptionDetails = {
                             response: "IC3ClientJoinConversationFailed"
                         };
@@ -545,7 +561,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         });
                         console.error("OmnichannelChatSDK/startChat/joinConversation/error " + error_8);
                         return [2 /*return*/, error_8];
-                    case 29:
+                    case 31:
                         if (this.isPersistentChat && !((_m = this.chatSDKConfig.persistentChat) === null || _m === void 0 ? void 0 : _m.disable)) {
                             this.refreshTokenTimer = setInterval(function () { return __awaiter(_this, void 0, void 0, function () {
                                 return __generator(this, function (_a) {
@@ -583,6 +599,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         }
                         if (this.isChatReconnect && !((_b = this.chatSDKConfig.chatReconnect) === null || _b === void 0 ? void 0 : _b.disable) && !this.isPersistentChat) {
                             isChatReconnect = this.reconnectId !== null ? true : false;
+                            this.requestId = isChatReconnect ? this.reconnectId : this.requestId; // Chat Reconnect session to close
                             sessionCloseOptionalParams.isReconnectChat = isChatReconnect;
                         }
                         if (this.authenticatedUserToken) {
@@ -603,6 +620,9 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         this.requestId = ocsdk_1.uuidv4();
                         this.chatToken = {};
                         this.reconnectId = null;
+                        this.IC3Client.dispose();
+                        !platform_1.default.isNode() && !platform_1.default.isReactNative() && WebUtils_1.removeElementById(this.IC3Client.id);
+                        this.IC3Client = null;
                         (_d = this.ic3ClientLogger) === null || _d === void 0 ? void 0 : _d.setRequestId(this.requestId);
                         (_e = this.ic3ClientLogger) === null || _e === void 0 ? void 0 : _e.setChatId('');
                         (_f = this.ocSdkLogger) === null || _f === void 0 ? void 0 : _f.setRequestId(this.requestId);
@@ -1450,7 +1470,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         ChatId: this.chatToken.chatId,
                         EmailAddress: body.emailAddress,
                         DefaultAttachmentMessage: body.attachmentMessage,
-                        CustomerLocale: body.locale
+                        CustomerLocale: body.locale || locale_1.getLocaleStringFromId(this.localeId)
                     };
                     emailResponse = this.OCClient.emailTranscript(this.requestId, this.chatToken.token, emailRequestBody, emailTranscriptOptionalParams);
                     this.scenarioMarker.completeScenario(TelemetryEvent_1.default.EmailLiveChatTranscript, {
@@ -1582,8 +1602,6 @@ var OmnichannelChatSDK = /** @class */ (function () {
                                                 };
                                                 var adapter = new window.Microsoft.BotFramework.WebChat.IC3Adapter(adapterConfig);
                                                 adapter.logger = _this.ic3ClientLogger;
-                                                // Keep iframe communication alive to reuse the same IC3Client instance
-                                                window.Microsoft.BotFramework.WebChat.IC3SDKProvider.disposeSdk = function () { }; // eslint-disable-line @typescript-eslint/no-empty-function
                                                 _this.scenarioMarker.completeScenario(TelemetryEvent_1.default.CreateIC3Adapter);
                                                 resolve(adapter);
                                             }, function () {
@@ -1677,7 +1695,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
     };
     OmnichannelChatSDK.prototype.getPostChatSurveyContext = function () {
         return __awaiter(this, void 0, void 0, function () {
-            var conversationId, chatConfig, liveWSAndLiveChatEngJoin, chatWidgetLanguage, msdyn_postconversationsurveyenable, msfp_sourcesurveyidentifier, postConversationSurveyOwnerId, msdyn_localeid, localeId, liveWorkItemDetails, participantJoined, surveyInviteLinkRequest, optionalParams, surveyInviteLinkResponse, surveyInviteLink, formsProLocale, postChatContext, ex_1;
+            var conversationId, liveWSAndLiveChatEngJoin, msdyn_postconversationsurveyenable, msfp_sourcesurveyidentifier, postConversationSurveyOwnerId, liveWorkItemDetails, participantJoined, surveyInviteLinkRequest, optionalParams, surveyInviteLinkResponse, surveyInviteLink, formsProLocale, postChatContext, ex_1;
             return __generator(this, function (_a) {
                 switch (_a.label) {
                     case 0:
@@ -1687,11 +1705,8 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         _a.label = 1;
                     case 1:
                         _a.trys.push([1, 6, , 7]);
-                        chatConfig = this.liveChatConfig;
-                        liveWSAndLiveChatEngJoin = chatConfig.LiveWSAndLiveChatEngJoin, chatWidgetLanguage = chatConfig.ChatWidgetLanguage;
+                        liveWSAndLiveChatEngJoin = this.liveChatConfig.LiveWSAndLiveChatEngJoin;
                         msdyn_postconversationsurveyenable = liveWSAndLiveChatEngJoin.msdyn_postconversationsurveyenable, msfp_sourcesurveyidentifier = liveWSAndLiveChatEngJoin.msfp_sourcesurveyidentifier, postConversationSurveyOwnerId = liveWSAndLiveChatEngJoin.postConversationSurveyOwnerId;
-                        msdyn_localeid = chatWidgetLanguage.msdyn_localeid;
-                        localeId = msdyn_localeid !== null && msdyn_localeid !== void 0 ? msdyn_localeid : "1033";
                         if (!msdyn_postconversationsurveyenable) return [3 /*break*/, 4];
                         return [4 /*yield*/, this.OCClient.getLWIDetails(this.requestId)];
                     case 2:
@@ -1701,7 +1716,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         surveyInviteLinkRequest = {
                             "FormId": msfp_sourcesurveyidentifier,
                             "ConversationId": conversationId,
-                            "OCLocaleCode": locale_1.getLocaleStringFromId(localeId)
+                            "OCLocaleCode": locale_1.getLocaleStringFromId(this.localeId) || locale_1.getLocaleStringFromId(locale_1.defaultLocaleId)
                         };
                         optionalParams = {
                             "requestId": this.requestId
@@ -1790,7 +1805,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         this.debug && console.debug('IC3Client');
                         // Use IC3Client if browser is detected
                         return [2 /*return*/, new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
-                                var ic3ClientCDNUrl;
+                                var ic3ClientCDNUrl, IC3Client;
                                 var _this = this;
                                 var _a;
                                 return __generator(this, function (_b) {
@@ -1801,6 +1816,16 @@ var OmnichannelChatSDK = /** @class */ (function () {
                                                 IC3Client: ic3ClientCDNUrl
                                             });
                                             this.scenarioMarker.startScenario(TelemetryEvent_1.default.GetIC3Client);
+                                            if (!this.IC3SDKProvider) return [3 /*break*/, 2];
+                                            return [4 /*yield*/, this.IC3SDKProvider.getSDK({
+                                                    hostType: HostType_1.default.IFrame,
+                                                    protocolType: ProtocoleType_1.default.IC3V1SDK,
+                                                    logger: this.ic3ClientLogger // eslint-disable-line @typescript-eslint/no-explicit-any
+                                                })];
+                                        case 1:
+                                            IC3Client = _b.sent();
+                                            return [2 /*return*/, resolve(IC3Client)];
+                                        case 2:
                                             window.addEventListener("ic3:sdk:load", function () { return __awaiter(_this, void 0, void 0, function () {
                                                 var ic3sdk, IC3SDKProvider, IC3Client;
                                                 return __generator(this, function (_a) {
@@ -1837,7 +1862,7 @@ var OmnichannelChatSDK = /** @class */ (function () {
                                                     });
                                                     reject('Failed to load IC3Client');
                                                 })];
-                                        case 1:
+                                        case 3:
                                             _b.sent();
                                             return [2 /*return*/];
                                     }
@@ -1849,15 +1874,17 @@ var OmnichannelChatSDK = /** @class */ (function () {
     };
     OmnichannelChatSDK.prototype.getChatConfig = function () {
         return __awaiter(this, void 0, void 0, function () {
-            var liveChatConfig, dataMaskingConfig, authSettings, liveWSAndLiveChatEngJoin, liveChatVersion, setting, preChatSurvey, msdyn_prechatenabled, msdyn_callingoptions, msdyn_conversationmode, msdyn_enablechatreconnect, isPreChatEnabled, isChatReconnectEnabled, token, exceptionDetails, _a, exceptionDetails, exceptionDetails, error_18;
-            return __generator(this, function (_b) {
-                switch (_b.label) {
+            var liveChatConfig, dataMaskingConfig, authSettings, liveWSAndLiveChatEngJoin, liveChatVersion, chatWidgetLanguage, msdyn_localeid, setting, preChatSurvey, msdyn_prechatenabled, msdyn_callingoptions, msdyn_conversationmode, msdyn_enablechatreconnect, isPreChatEnabled, isChatReconnectEnabled, error_18;
+            return __generator(this, function (_a) {
+                switch (_a.label) {
                     case 0:
-                        _b.trys.push([0, 8, , 9]);
+                        _a.trys.push([0, 4, , 5]);
                         return [4 /*yield*/, this.OCClient.getChatConfig()];
                     case 1:
-                        liveChatConfig = _b.sent();
-                        dataMaskingConfig = liveChatConfig.DataMaskingInfo, authSettings = liveChatConfig.LiveChatConfigAuthSettings, liveWSAndLiveChatEngJoin = liveChatConfig.LiveWSAndLiveChatEngJoin, liveChatVersion = liveChatConfig.LiveChatVersion;
+                        liveChatConfig = _a.sent();
+                        dataMaskingConfig = liveChatConfig.DataMaskingInfo, authSettings = liveChatConfig.LiveChatConfigAuthSettings, liveWSAndLiveChatEngJoin = liveChatConfig.LiveWSAndLiveChatEngJoin, liveChatVersion = liveChatConfig.LiveChatVersion, chatWidgetLanguage = liveChatConfig.ChatWidgetLanguage;
+                        msdyn_localeid = chatWidgetLanguage.msdyn_localeid;
+                        this.localeId = msdyn_localeid || locale_1.defaultLocaleId;
                         this.liveChatVersion = liveChatVersion || LiveChatVersion_1.default.V1;
                         /* istanbul ignore next */
                         this.debug && console.log("[OmnichannelChatSDK][getChatConfig][liveChatVersion] " + this.liveChatVersion);
@@ -1880,47 +1907,12 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         if (isPreChatEnabled && preChatSurvey && preChatSurvey.trim().length > 0) {
                             this.preChatSurvey = preChatSurvey;
                         }
-                        if (!this.authSettings) return [3 /*break*/, 7];
-                        this.scenarioMarker.startScenario(TelemetryEvent_1.default.GetAuthToken);
-                        if (!this.chatSDKConfig.getAuthToken) return [3 /*break*/, 6];
-                        _b.label = 2;
+                        if (!this.authSettings) return [3 /*break*/, 3];
+                        return [4 /*yield*/, this.setAuthTokenProvider(this.chatSDKConfig.getAuthToken)];
                     case 2:
-                        _b.trys.push([2, 4, , 5]);
-                        return [4 /*yield*/, this.chatSDKConfig.getAuthToken()];
+                        _a.sent();
+                        _a.label = 3;
                     case 3:
-                        token = _b.sent();
-                        if (token) {
-                            this.authenticatedUserToken = token;
-                            this.scenarioMarker.completeScenario(TelemetryEvent_1.default.GetAuthToken);
-                        }
-                        else {
-                            exceptionDetails = {
-                                response: "UndefinedAuthToken"
-                            };
-                            this.scenarioMarker.failScenario(TelemetryEvent_1.default.GetAuthToken, {
-                                ExceptionDetails: JSON.stringify(exceptionDetails)
-                            });
-                        }
-                        return [3 /*break*/, 5];
-                    case 4:
-                        _a = _b.sent();
-                        exceptionDetails = {
-                            response: "GetAuthTokenFailed"
-                        };
-                        this.scenarioMarker.failScenario(TelemetryEvent_1.default.GetAuthToken, {
-                            ExceptionDetails: JSON.stringify(exceptionDetails)
-                        });
-                        return [3 /*break*/, 5];
-                    case 5: return [3 /*break*/, 7];
-                    case 6:
-                        exceptionDetails = {
-                            response: "GetAuthTokenNotFound"
-                        };
-                        this.scenarioMarker.failScenario(TelemetryEvent_1.default.GetAuthToken, {
-                            ExceptionDetails: JSON.stringify(exceptionDetails)
-                        });
-                        _b.label = 7;
-                    case 7:
                         if (this.preChatSurvey) {
                             /* istanbul ignore next */
                             this.debug && console.log('Prechat Survey!');
@@ -1928,11 +1920,11 @@ var OmnichannelChatSDK = /** @class */ (function () {
                         this.callingOption = msdyn_callingoptions;
                         this.liveChatConfig = liveChatConfig;
                         return [2 /*return*/, this.liveChatConfig];
-                    case 8:
-                        error_18 = _b.sent();
+                    case 4:
+                        error_18 = _a.sent();
                         console.error("OmnichannelChatSDK/getChatConfig/error " + error_18);
                         return [2 /*return*/, error_18];
-                    case 9: return [2 /*return*/];
+                    case 5: return [2 /*return*/];
                 }
             });
         });
@@ -2014,6 +2006,57 @@ var OmnichannelChatSDK = /** @class */ (function () {
             });
         });
     };
+    OmnichannelChatSDK.prototype.setAuthTokenProvider = function (provider) {
+        return __awaiter(this, void 0, void 0, function () {
+            var token, exceptionDetails, _a, exceptionDetails, exceptionDetails;
+            return __generator(this, function (_b) {
+                switch (_b.label) {
+                    case 0:
+                        this.scenarioMarker.startScenario(TelemetryEvent_1.default.GetAuthToken);
+                        this.chatSDKConfig.getAuthToken = provider;
+                        if (!this.chatSDKConfig.getAuthToken) return [3 /*break*/, 5];
+                        _b.label = 1;
+                    case 1:
+                        _b.trys.push([1, 3, , 4]);
+                        return [4 /*yield*/, this.chatSDKConfig.getAuthToken()];
+                    case 2:
+                        token = _b.sent();
+                        if (token) {
+                            this.authenticatedUserToken = token;
+                            this.scenarioMarker.completeScenario(TelemetryEvent_1.default.GetAuthToken);
+                        }
+                        else {
+                            exceptionDetails = {
+                                response: "UndefinedAuthToken"
+                            };
+                            this.scenarioMarker.failScenario(TelemetryEvent_1.default.GetAuthToken, {
+                                ExceptionDetails: JSON.stringify(exceptionDetails)
+                            });
+                        }
+                        return [3 /*break*/, 4];
+                    case 3:
+                        _a = _b.sent();
+                        exceptionDetails = {
+                            response: "GetAuthTokenFailed"
+                        };
+                        this.scenarioMarker.failScenario(TelemetryEvent_1.default.GetAuthToken, {
+                            ExceptionDetails: JSON.stringify(exceptionDetails)
+                        });
+                        return [3 /*break*/, 4];
+                    case 4: return [3 /*break*/, 6];
+                    case 5:
+                        exceptionDetails = {
+                            response: "GetAuthTokenNotFound"
+                        };
+                        this.scenarioMarker.failScenario(TelemetryEvent_1.default.GetAuthToken, {
+                            ExceptionDetails: JSON.stringify(exceptionDetails)
+                        });
+                        _b.label = 6;
+                    case 6: return [2 /*return*/];
+                }
+            });
+        });
+    };
     return OmnichannelChatSDK;
 }());
 exports.default = OmnichannelChatSDK;