@memori.ai/memori-react 8.39.0 → 8.40.1

package/src/components/MemoriWidget/MemoriWidget.tsx

@@ -85,6 +85,12 @@ import { sanitizeText } from '../../helpers/sanitizer';
 import { TTSConfig, useTTS } from '../../helpers/tts/useTTS';
 import ChatHistoryDrawer from '../ChatHistoryDrawer/ChatHistory';
 import { STTConfig, useSTT } from '../../helpers/stt/useSTT';
+import { useNats } from '../../helpers/nats/useNats';
+import {
+  NatsProgressEvent,
+  NatsDialogResponseEvent,
+  NatsErrorEvent,
+} from '../../helpers/nats/useNatsSession';
 
 // Widget utilities and helpers
 const getMemoriState = (integrationId?: string): object | null => {
@@ -115,7 +121,7 @@ const getMemoriState = (integrationId?: string): object | null => {
   };
 };
 
-/** Place spec with all nulls for postTextEnteredEvent when position is not set or user chose "I don't want to provide my position". */
+/** Place spec with all nulls for postEnterTextAsync when position is not set or user chose "I don't want to provide my position". */
 const NULL_PLACE_SPEC = {
   placeName: null,
   latitude: null,
@@ -123,6 +129,16 @@ const NULL_PLACE_SPEC = {
   uncertaintyKm: null,
 } as const;
 
+const ENTER_TEXT_NATS_TIMEOUT_MS = 120_000;
+
+/** Reads correlation id from HTTP async response (supports camelCase / snake_case). */
+function readCorrelationID(response: {
+  correlationID?: string;
+}): string | undefined {
+  const value = response.correlationID;
+  return typeof value === 'string' && value.length > 0 ? value : undefined;
+}
+
 type MemoriTextEnteredEvent = CustomEvent<{
   text: string;
   waitForPrevious?: boolean;
@@ -381,7 +397,7 @@ export interface LayoutProps {
 
 export interface Props {
   memori: Memori;
-  // ownerUserName?: string | null;
+  ownerUserName?: string | null;
   ownerUserID?: string | null;
   tenantID: string;
   memoriConfigs?: MemoriConfig[];
@@ -453,7 +469,7 @@ const MemoriWidget = ({
   memori,
   memoriConfigs,
   ownerUserID,
-  // ownerUserName,
+  ownerUserName,
   tenantID,
   memoriLang,
   uiLang,
@@ -521,6 +537,7 @@ const MemoriWidget = ({
   const {
     initSession,
     deleteSession,
+    postEnterTextAsync,
     postTextEnteredEvent,
     postPlaceChangedEvent,
     postDateChangedEvent,
@@ -565,6 +582,7 @@ const MemoriWidget = ({
   const [showLoginDrawer, setShowLoginDrawer] = useState(false);
 
   const [clickedStart, setClickedStart] = useState(false);
+  const sessionStartingRef = useRef(false);
 
   const language =
     memori.culture?.split('-')?.[0]?.toUpperCase()! ||
@@ -626,6 +644,23 @@ const MemoriWidget = ({
   const [memoriTyping, setMemoriTyping] = useState<boolean>(false);
   const [typingText, setTypingText] = useState<string>();
 
+  type PendingEnterText = {
+    msg?: string;
+    typingText?: string;
+    useLoaderTextAsMsg?: boolean;
+    hasBatchQueued?: boolean;
+    natsTimeoutId?: ReturnType<typeof setTimeout>;
+    waitForResponse?: {
+      resolve: (event: NatsDialogResponseEvent) => void;
+      reject: (error: Error) => void;
+      timeoutId: ReturnType<typeof setTimeout>;
+    };
+  };
+  const pendingEnterTextRef = useRef<Map<string, PendingEnterText>>(new Map());
+  const bufferedNatsResponsesRef = useRef<Map<string, NatsDialogResponseEvent>>(
+    new Map()
+  );
+
   // Layout: from prop (string only) or integrationConfig. PII detection is only from integrationConfig (customData.layout as object with piiDetection).
   const layoutName =
     typeof layout === 'string'
@@ -783,7 +818,7 @@ const MemoriWidget = ({
     return Object.keys(place).length > 0 ? place : undefined;
   }, []);
 
-  /** Place to send with postTextEnteredEvent: real place, nulls when no/declined position, or undefined when position not needed. */
+  /** Place to send with postEnterTextAsync: real place, nulls when no/declined position, or undefined when position not needed. */
   const getPlaceSpecForEnterText = useCallback(
     (venue: Venue | undefined) => {
       if (!memori.needsPosition) return undefined;
@@ -945,27 +980,18 @@ const MemoriWidget = ({
           : !!newSessionId,
       });
 
-    // Show typing indicator
-    setMemoriTyping(true);
-    setTypingText(typingText);
-
+    // Show typing indicator after the async enter-text request is accepted (HTTP 200).
     let gotError = false;
 
     try {
-      // Add chat reference link to the message if it exists
-      // if (chatLogID) {
-      //   msg =
-      //     msg +
-      //     ' \n\n' +
-      //     '<chat-reference session-id="' +
-      //     sessionID +
-      //     '" event-log-id="' +
-      //     chatLogID +
-      //     '"></chat-reference>';
-      // }
-
       const placeSpec = getPlaceSpecForEnterText(position);
-      const { currentState, ...response } = await postTextEnteredEvent({
+      console.debug('[EnterText] sendMessage: posting', {
+        sessionId: sessionID,
+        textLength: msg.length,
+        hasBatchQueued,
+        typingText,
+      });
+      const response = await postEnterTextAsync({
         sessionId: sessionID,
         text: msg,
         ...(memori.needsDateTime && {
@@ -973,55 +999,33 @@ const MemoriWidget = ({
         }),
         ...(placeSpec !== undefined && { place: placeSpec }),
       });
-      if (response.resultCode === 0 && currentState) {
-        setChatLogID(undefined);
-        const emission =
-          useLoaderTextAsMsg && typingText
-            ? typingText
-            : currentState.emission ?? currentDialogState?.emission;
-
-        if (
-          userLang.toLowerCase() !== language.toLowerCase() &&
-          emission &&
-          isMultilanguageEnabled
-        ) {
-          currentState.emission = emission;
-
-          translateDialogState(currentState, userLang, msg).then(ts => {
-            let text = ts.translatedEmission || ts.emission;
-            if (text && shouldPlayAudio(text)) {
-              handleSpeak(text);
-            }
-          });
-        } else {
-          setCurrentDialogState({
-            ...currentState,
-            emission,
-          });
-
-          if (emission) {
-            pushMessage({
-              text: emission,
-              emitter: currentState.emitter,
-              media: currentState.emittedMedia ?? currentState.media,
-              llmUsage: (currentState as any).llmUsage,
-              fromUser: false,
-              questionAnswered: msg,
-              generatedByAI: !!currentState.completion,
-              contextVars: currentState.contextVars,
-              date: currentState.currentDate,
-              placeName: currentState.currentPlaceName,
-              placeLatitude: currentState.currentLatitude,
-              placeLongitude: currentState.currentLongitude,
-              placeUncertaintyKm: currentState.currentUncertaintyKm,
-              tag: currentState.currentTag,
-              memoryTags: currentState.memoryTags,
-            } as any);
-            if (emission && shouldPlayAudio(emission)) {
-              handleSpeak(emission);
-            }
+      console.debug('[EnterText] sendMessage: HTTP response', {
+        resultCode: response.resultCode,
+        correlationID: readCorrelationID(response),
+        resultMessage: response.resultMessage,
+      });
+      const correlationID = readCorrelationID(response);
+      if (response.resultCode === 0 && correlationID) {
+        registerPendingEnterText(correlationID, {
+          msg,
+          typingText,
+          useLoaderTextAsMsg,
+          hasBatchQueued,
+        });
+        console.info(
+          '[EnterText] sendMessage: accepted, showing typing indicator',
+          {
+            correlationID: correlationID,
+            typingText,
           }
-        }
+        );
+        setMemoriTyping(true);
+        setTypingText(typingText);
+      } else if (response.resultCode === 0) {
+        console.error(
+          '[EnterText] sendMessage: HTTP 200 but missing correlationID — cannot match NATS response',
+          response
+        );
       } else if (response.resultCode === 404) {
         // Handle expired session
         // remove last sent message, will set it as initial
@@ -1070,18 +1074,12 @@ const MemoriWidget = ({
         return Promise.reject(response);
       }
     } catch (error) {
-      console.log('error', error);
-      console.error(error);
+      console.error('[EnterText] sendMessage: request failed', error);
       gotError = true;
 
       setTypingText(undefined);
       setMemoriTyping(false);
     }
-
-    if (!hasBatchQueued) {
-      setTypingText(undefined);
-      setMemoriTyping(false);
-    }
   };
 
   /**
@@ -1388,7 +1386,7 @@ const MemoriWidget = ({
       return;
     }
 
-    if (!(await checkCredits({ notify: true, goBack: true }))) {
+    if (!(await checkCredits({ notify: true }))) {
       return;
     }
 
@@ -1562,7 +1560,7 @@ const MemoriWidget = ({
         return;
       }
 
-      if (!(await checkCredits({ notify: true, goBack: true }))) {
+      if (!(await checkCredits({ notify: true }))) {
         setLoading(false);
         return null;
       }
@@ -1846,6 +1844,7 @@ const MemoriWidget = ({
     return () => {
       setHasUserActivatedSpeak(false);
       setClickedStart(false);
+      sessionStartingRef.current = false;
       clearInteractionTimeout();
       timeoutRef.current = undefined;
     };
@@ -2046,6 +2045,341 @@ const MemoriWidget = ({
     ]
   );
 
+  const processEnterTextDialogResponse = useCallback(
+    (event: NatsDialogResponseEvent, pending: PendingEnterText) => {
+      console.debug('[EnterText] processDialogResponse', {
+        correlationID: event.correlationID,
+        resultCode: event.resultCode,
+        hasCurrentState: !!event.currentState,
+        hasBatchQueued: pending.hasBatchQueued,
+      });
+      const {
+        msg,
+        typingText: pendingTypingText,
+        useLoaderTextAsMsg,
+      } = pending;
+      const currentState = event.currentState;
+
+      if (event.resultCode !== 0 || !currentState) {
+        if (event.resultCode === 500 && event.resultMessage) {
+          console.warn('[EnterText] processDialogResponse: server error', {
+            correlationID: event.correlationID,
+            resultMessage: event.resultMessage,
+          });
+          setHistory(h => [
+            ...h,
+            {
+              text: 'Error: ' + event.resultMessage,
+              emitter: 'system',
+              fromUser: false,
+              initial: false,
+              contextVars: {},
+              date: new Date().toISOString(),
+            },
+          ]);
+        } else if (event.resultCode !== 0) {
+          console.warn('[SEND_MESSAGE/NATS]', event);
+        }
+        return;
+      }
+
+      if (!msg) {
+        console.debug(
+          '[EnterText] processDialogResponse: no msg in pending, skipping'
+        );
+        return;
+      }
+
+      setChatLogID(undefined);
+      const emission =
+        useLoaderTextAsMsg && pendingTypingText
+          ? pendingTypingText
+          : currentState.emission ?? currentDialogState?.emission;
+
+      console.debug('[EnterText] processDialogResponse: rendering emission', {
+        correlationID: event.correlationID,
+        emissionPreview: emission?.slice(0, 80),
+        state: currentState.state,
+      });
+
+      if (
+        userLang.toLowerCase() !== language.toLowerCase() &&
+        emission &&
+        isMultilanguageEnabled
+      ) {
+        currentState.emission = emission;
+
+        translateDialogState(currentState, userLang, msg).then(ts => {
+          const text = ts.translatedEmission || ts.emission;
+          if (text && shouldPlayAudio(text)) {
+            handleSpeak(text);
+          }
+        });
+      } else {
+        setCurrentDialogState({
+          ...currentState,
+          emission,
+        });
+
+        if (emission) {
+          pushMessage({
+            text: emission,
+            emitter: currentState.emitter,
+            media: currentState.emittedMedia ?? currentState.media,
+            llmUsage: (currentState as any).llmUsage,
+            fromUser: false,
+            questionAnswered: msg,
+            generatedByAI: !!currentState.completion,
+            contextVars: currentState.contextVars,
+            date: currentState.currentDate,
+            placeName: currentState.currentPlaceName,
+            placeLatitude: currentState.currentLatitude,
+            placeLongitude: currentState.currentLongitude,
+            placeUncertaintyKm: currentState.currentUncertaintyKm,
+            tag: currentState.currentTag,
+            memoryTags: currentState.memoryTags,
+          } as any);
+          if (emission && shouldPlayAudio(emission)) {
+            handleSpeak(emission);
+          }
+        }
+      }
+    },
+    [
+      userLang,
+      language,
+      isMultilanguageEnabled,
+      currentDialogState?.emission,
+      translateDialogState,
+      handleSpeak,
+      shouldPlayAudio,
+    ]
+  );
+
+  const clearEnterTextPending = useCallback(
+    (correlationID: string, pending: PendingEnterText) => {
+      if (pending.natsTimeoutId) {
+        clearTimeout(pending.natsTimeoutId);
+      }
+      if (pending.waitForResponse?.timeoutId) {
+        clearTimeout(pending.waitForResponse.timeoutId);
+      }
+      pendingEnterTextRef.current.delete(correlationID);
+    },
+    []
+  );
+
+  const deliverEnterTextNatsError = useCallback(
+    (event: NatsErrorEvent) => {
+      const correlationID = event.correlationID;
+      const errorText = event.errorMessage
+        ? `Error: ${event.errorMessage}`
+        : event.errorCode
+        ? `Error: ${event.errorCode}`
+        : 'Error: An unexpected error occurred';
+
+      console.error('[EnterText] NATS error event', {
+        correlationID,
+        errorCode: event.errorCode,
+        errorMessage: event.errorMessage,
+      });
+
+      pushMessage({
+        text: errorText,
+        emitter: 'system',
+        fromUser: false,
+        initial: false,
+        contextVars: {},
+        date: new Date().toISOString(),
+      });
+
+      if (correlationID) {
+        const pending = pendingEnterTextRef.current.get(correlationID);
+        if (pending) {
+          clearEnterTextPending(correlationID, pending);
+          pending.waitForResponse?.reject(
+            new Error(event.errorMessage ?? String(event.errorCode ?? 'NATS error'))
+          );
+        }
+      }
+
+      setMemoriTyping(false);
+      setTypingText(undefined);
+    },
+    [clearEnterTextPending]
+  );
+
+  const deliverEnterTextNatsResponse = useCallback(
+    (correlationID: string, event: NatsDialogResponseEvent) => {
+      const pending = pendingEnterTextRef.current.get(correlationID);
+      if (!pending) {
+        const pendingCorrelationIDs = [...pendingEnterTextRef.current.keys()];
+        console.warn(
+          '[EnterText] NATS response buffered (no matching pending)',
+          {
+            receivedCorrelationID: correlationID,
+            resultCode: event.resultCode,
+            pendingCorrelationIDs,
+            hint:
+              pendingCorrelationIDs.length > 0
+                ? 'Use one of pendingCorrelationIDs in your nats pub correlation_id'
+                : 'Send a message in the widget first, then copy correlationID from HTTP response logs',
+          }
+        );
+        bufferedNatsResponsesRef.current.set(correlationID, event);
+        return;
+      }
+
+      clearEnterTextPending(correlationID, pending);
+
+      if (pending.waitForResponse) {
+        console.info('[EnterText] NATS response delivered to waiter', {
+          correlationID,
+          resultCode: event.resultCode,
+        });
+        pending.waitForResponse.resolve(event);
+        setMemoriTyping(false);
+        setTypingText(undefined);
+        return;
+      }
+
+      processEnterTextDialogResponse(event, pending);
+
+      if (!pending.hasBatchQueued) {
+        console.info('[EnterText] typing indicator cleared', { correlationID });
+        setMemoriTyping(false);
+        setTypingText(undefined);
+      } else {
+        console.debug('[EnterText] typing kept (batch queued)', {
+          correlationID,
+        });
+      }
+    },
+    [processEnterTextDialogResponse, clearEnterTextPending]
+  );
+
+  const registerPendingEnterText = useCallback(
+    (correlationID: string, pending: PendingEnterText) => {
+      const buffered = bufferedNatsResponsesRef.current.get(correlationID);
+      if (buffered) {
+        console.info('[EnterText] replaying buffered NATS response', {
+          correlationID,
+          waitForResponse: !!pending.waitForResponse,
+        });
+        bufferedNatsResponsesRef.current.delete(correlationID);
+        pendingEnterTextRef.current.set(correlationID, pending);
+        deliverEnterTextNatsResponse(correlationID, buffered);
+        return;
+      }
+
+      if (!pending.waitForResponse && !pending.natsTimeoutId) {
+        pending.natsTimeoutId = setTimeout(() => {
+          const current = pendingEnterTextRef.current.get(correlationID);
+          if (!current) return;
+          clearEnterTextPending(correlationID, current);
+          console.error('[EnterText] NATS response timeout', {
+            correlationID,
+            timeoutMs: ENTER_TEXT_NATS_TIMEOUT_MS,
+          });
+          if (!current.hasBatchQueued) {
+            setMemoriTyping(false);
+            setTypingText(undefined);
+          }
+          current.waitForResponse?.reject(
+            new Error('NATS enter-text response timeout')
+          );
+        }, ENTER_TEXT_NATS_TIMEOUT_MS);
+      }
+
+      console.debug('[EnterText] pending registered', {
+        correlationID,
+        waitForResponse: !!pending.waitForResponse,
+        hasBatchQueued: pending.hasBatchQueued,
+      });
+      pendingEnterTextRef.current.set(correlationID, pending);
+    },
+    [deliverEnterTextNatsResponse, clearEnterTextPending]
+  );
+
+  const waitForEnterTextNatsResponse = useCallback(
+    (correlationID: string, timeoutMs = 120000) =>
+      new Promise<NatsDialogResponseEvent>((resolve, reject) => {
+        console.debug('[EnterText] waiting for NATS response', {
+          correlationID,
+          timeoutMs,
+        });
+        const timeoutId = setTimeout(() => {
+          const current = pendingEnterTextRef.current.get(correlationID);
+          if (current) {
+            clearEnterTextPending(correlationID, current);
+          }
+          console.error('[EnterText] NATS response timeout', {
+            correlationID,
+            timeoutMs,
+          });
+          reject(new Error('NATS enter-text response timeout'));
+        }, timeoutMs);
+
+        registerPendingEnterText(correlationID, {
+          waitForResponse: {
+            resolve: event => {
+              clearTimeout(timeoutId);
+              resolve(event);
+            },
+            reject: error => {
+              clearTimeout(timeoutId);
+              reject(error);
+            },
+            timeoutId,
+          },
+        });
+      }),
+    [registerPendingEnterText, clearEnterTextPending]
+  );
+
+  // NATS subscription: receives progress updates and the async enter-text response.
+  useNats({
+    baseUrl,
+    sessionId,
+    onProgress: useCallback((event: NatsProgressEvent) => {
+      console.debug('[EnterText] NATS progress', {
+        correlationID: event.correlationID,
+        step: event.currentStep,
+        finalStep: event.finalStep,
+        message: event.message,
+      });
+      if (event.message) {
+        setTypingText(event.message);
+      }
+    }, []),
+    onDialogResponse: useCallback(
+      (event: NatsDialogResponseEvent) => {
+        const correlationID = event.correlationID;
+        console.debug(
+          '[EnterText] NATS dialog.text_entered_response received',
+          {
+            correlationID,
+            resultCode: event.resultCode,
+            requestID: event.requestID,
+          }
+        );
+        if (!correlationID) {
+          console.warn(
+            '[EnterText] dialog_text_entered_response without correlationID',
+            event
+          );
+          setMemoriTyping(false);
+          setTypingText(undefined);
+          return;
+        }
+
+        deliverEnterTextNatsResponse(correlationID, event);
+      },
+      [deliverEnterTextNatsResponse]
+    ),
+    onError: deliverEnterTextNatsError,
+  });
+
   const focusChatInput = () => {
     let textarea = document.querySelector(
       '#chat-fieldset textarea'
@@ -2373,7 +2707,7 @@ const MemoriWidget = ({
         return;
       }
 
-      if (!(await checkCredits({ notify: true, goBack: true }))) {
+      if (!(await checkCredits({ notify: true }))) {
         setClickedStart(false);
         setLoading(false);
         return;
@@ -2383,6 +2717,7 @@ const MemoriWidget = ({
       if (!sessionID && !!minAge && !birth) {
         setShowAgeVerification(true);
         setClickedStart(false);
+        return;
       }
       // Handle authentication
       else if (
@@ -2398,41 +2733,46 @@ const MemoriWidget = ({
       }
       // Create new session if needed
       else if (!sessionID || initialSessionExpired) {
-        setClickedStart(false);
-        const session = await fetchSession({
-          memoriID: memori.engineMemoriID!,
-          password: secret || memoriPwd || memori.secretToken,
-          tag: personification?.tag,
-          pin: personification?.pin,
-          continueFromChatLogID: chatLog?.chatLogID,
-          initialContextVars: {
-            LANG: userLang,
-            PATHNAME: window.location.pathname?.toUpperCase(),
-            ROUTE:
-              window.location.pathname?.split('/')?.pop()?.toUpperCase() || '',
-            ...((!chatLog
-              ? initialContextVars
-              : chatLog.lines[chatLog.lines.length - 1].contextVars) || {}),
-          },
-          initialQuestion: chatLog ? undefined : initialQuestion,
-          birthDate: birth,
-          additionalInfo: {
-            ...(additionalInfo || {}),
-            loginToken:
-              userToken ??
-              loginToken ??
-              additionalInfo?.loginToken ??
-              authToken,
-            language: (
-              userLang ??
-              memori.culture?.split('-')?.[0] ??
-              'IT'
-            ).toLowerCase(),
-            timeZoneOffset: new Date().getTimezoneOffset().toString(),
-          },
-        });
+        if (sessionStartingRef.current) {
+          return;
+        }
+        sessionStartingRef.current = true;
+        try {
+          const session = await fetchSession({
+            memoriID: memori.engineMemoriID!,
+            password: secret || memoriPwd || memori.secretToken,
+            tag: personification?.tag,
+            pin: personification?.pin,
+            continueFromChatLogID: chatLog?.chatLogID,
+            initialContextVars: {
+              LANG: userLang,
+              PATHNAME: window.location.pathname?.toUpperCase(),
+              ROUTE:
+                window.location.pathname?.split('/')?.pop()?.toUpperCase() ||
+                '',
+              ...((!chatLog
+                ? initialContextVars
+                : chatLog.lines[chatLog.lines.length - 1].contextVars) || {}),
+            },
+            initialQuestion: chatLog ? undefined : initialQuestion,
+            birthDate: birth,
+            additionalInfo: {
+              ...(additionalInfo || {}),
+              loginToken:
+                userToken ??
+                loginToken ??
+                additionalInfo?.loginToken ??
+                authToken,
+              language: (
+                userLang ??
+                memori.culture?.split('-')?.[0] ??
+                'IT'
+              ).toLowerCase(),
+              timeZoneOffset: new Date().getTimezoneOffset().toString(),
+            },
+          });
 
-        if (session?.dialogState) {
+          if (session?.dialogState) {
           // reset history
           if (!chatLog) {
             setHistory([]);
@@ -2441,6 +2781,7 @@ const MemoriWidget = ({
             await translateAndSpeak(session.dialogState, userLang);
             // No need for additional handleSpeak call since translateAndSpeak already handles it
             setHasUserActivatedSpeak(true);
+            setClickedStart(false);
           } else {
             const messages = chatLog.lines.map(
               (l, i) =>
@@ -2502,12 +2843,18 @@ const MemoriWidget = ({
               true
             ).finally(() => {
               setHasUserActivatedSpeak(true);
+              setClickedStart(false);
             });
           }
-        } else if (session?.resultCode === 0) {
-          await onClickStart((session as any) || undefined);
-        } else {
-          setLoading(false);
+          } else if (session?.resultCode === 0) {
+            sessionStartingRef.current = false;
+            await onClickStart((session as any) || undefined);
+          } else {
+            setLoading(false);
+            setClickedStart(false);
+          }
+        } finally {
+          sessionStartingRef.current = false;
         }
 
         return;
@@ -2521,7 +2868,6 @@ const MemoriWidget = ({
         if (response.resultCode !== 0 || !currentState) {
           const { chatLogs } = await getSessionChatLogs(sessionID!, sessionID!);
           setSessionId(undefined);
-          setClickedStart(false);
           await onClickStart(undefined, true, chatLogs?.[0]);
           return;
         }
@@ -2547,6 +2893,7 @@ const MemoriWidget = ({
 
             if (session && session.resultCode === 0) {
               await translateAndSpeak(session.currentState, userLang);
+              setClickedStart(false);
             } else {
               throw new Error('No session');
             }
@@ -2570,6 +2917,7 @@ const MemoriWidget = ({
               birth
             ).then(() => {
               setHasUserActivatedSpeak(true);
+              setClickedStart(false);
             });
           }
         }
@@ -2592,6 +2940,7 @@ const MemoriWidget = ({
 
             if (session && session.resultCode === 0) {
               await translateAndSpeak(session.currentState, userLang);
+              setClickedStart(false);
             } else {
               throw new Error('No session');
             }
@@ -2614,6 +2963,7 @@ const MemoriWidget = ({
               birth
             ).then(() => {
               setHasUserActivatedSpeak(true);
+              setClickedStart(false);
             });
           }
         }
@@ -2676,6 +3026,7 @@ const MemoriWidget = ({
           ) {
             // we have a history, don't push message
             setHasUserActivatedSpeak(true);
+            setClickedStart(false);
             await translateAndSpeak(
               currentState,
               userLang,
@@ -2690,11 +3041,15 @@ const MemoriWidget = ({
             translatedMessages = [];
             setHistory([]);
 
-            setMemoriTyping(true);
-
             // we have no chat history, we start by initial question
             const placeSpec = getPlaceSpecForEnterText(position);
-            const response = await postTextEnteredEvent({
+            console.debug(
+              '[EnterText] onClickStart: posting initial question',
+              {
+                sessionId: sessionID,
+              }
+            );
+            const response = await postEnterTextAsync({
               sessionId: sessionID!,
               text: initialQuestion,
               ...(memori.needsDateTime && {
@@ -2702,8 +3057,12 @@ const MemoriWidget = ({
               }),
               ...(placeSpec !== undefined && { place: placeSpec }),
             });
+            console.debug('[EnterText] onClickStart: HTTP response', {
+              resultCode: response.resultCode,
+              correlationID: readCorrelationID(response),
+            });
 
-            // Handle 500 error from TextEnteredEvent
+            // Handle 500 error from EnterTextAsync
             if (response.resultCode === 500 && response.resultMessage) {
               setHistory(h => [
                 ...h,
@@ -2716,16 +3075,49 @@ const MemoriWidget = ({
                   date: new Date().toISOString(),
                 },
               ]);
-              setMemoriTyping(false);
               return;
             }
 
-            await translateAndSpeak(
-              response.currentState ?? currentState,
-              userLang,
-              undefined,
-              false
-            );
+            const onClickStartCorrelationID = readCorrelationID(response);
+            if (response.resultCode === 0 && onClickStartCorrelationID) {
+              console.info(
+                '[EnterText] onClickStart: accepted, showing typing indicator',
+                {
+                  correlationID: onClickStartCorrelationID,
+                }
+              );
+              setMemoriTyping(true);
+              try {
+                const natsEvent = await waitForEnterTextNatsResponse(
+                  onClickStartCorrelationID
+                );
+                console.info(
+                  '[EnterText] onClickStart: NATS response received',
+                  {
+                    correlationID: onClickStartCorrelationID,
+                    resultCode: natsEvent.resultCode,
+                  }
+                );
+                if (natsEvent.resultCode === 0 && natsEvent.currentState) {
+                  await translateAndSpeak(
+                    natsEvent.currentState,
+                    userLang,
+                    undefined,
+                    false
+                  );
+                  setClickedStart(false);
+                }
+              } catch (e) {
+                console.error('[EnterText] onClickStart: NATS wait failed', e);
+                setMemoriTyping(false);
+                setTypingText(undefined);
+              }
+            } else if (response.resultCode === 0) {
+              console.error(
+                '[EnterText] onClickStart: HTTP 200 but missing correlationID',
+                response
+              );
+            }
           }
         }
       }
@@ -2736,16 +3128,23 @@ const MemoriWidget = ({
 
         // everything is fine, just translate dialog state and activate chat
         await translateAndSpeak(dialogState!, userLang);
+        setClickedStart(false);
       }
     },
     [memoriPwd, memori, memoriTokens, birthDate, sessionId, userLang, position]
   );
 
   useEffect(() => {
-    if (!clickedStart && autoStart && selectedLayout !== 'HIDDEN_CHAT') {
+    if (
+      !clickedStart &&
+      !sessionStartingRef.current &&
+      !sessionId &&
+      autoStart &&
+      selectedLayout !== 'HIDDEN_CHAT'
+    ) {
       onClickStart();
     }
-  }, [clickedStart, autoStart, selectedLayout]);
+  }, [clickedStart, autoStart, selectedLayout, sessionId]);
 
   useEffect(() => {
     const targetNode =
@@ -2822,29 +3221,22 @@ const MemoriWidget = ({
   // check if owner has enough credits
   const needsCredits = tenant?.billingDelegation;
   const [hasEnoughCredits, setHasEnoughCredits] = useState<boolean>(true);
-  const handleNotEnoughCredits = useCallback(
-    (goBack = false) => {
-      setHasEnoughCredits(false);
-      setAuthModalState(null);
-      toast.error(t('notEnoughCredits'));
-
-      if (goBack && window.history.length > 1) {
-        window.history.back();
-      }
-    },
-    [t]
-  );
+  const handleNotEnoughCredits = useCallback(() => {
+    setHasEnoughCredits(false);
+    setAuthModalState(null);
+    toast.error(t('notEnoughCredits'));
+  }, [t]);
   const checkCredits = useCallback(
-    async (options?: { notify?: boolean; goBack?: boolean }) => {
+    async (options?: { notify?: boolean }) => {
       if (!tenant?.billingDelegation) return true;
 
       // Billing delegation is active: credits MUST be verified.
-      // Without an ownerUserID we cannot call the API, so we fail closed
+      // Without either owner identifier we cannot call the API, so we fail closed
       // instead of silently letting the session start unverified.
-      if (!ownerUserID) {
-        console.warn('Cannot verify credits: missing ownerUserID');
+      if (!ownerUserID && !ownerUserName) {
+        console.warn('Cannot verify credits: missing owner identifier');
         if (options?.notify) {
-          handleNotEnoughCredits(!!options.goBack);
+          handleNotEnoughCredits();
         } else {
           setHasEnoughCredits(false);
         }
@@ -2858,6 +3250,7 @@ const MemoriWidget = ({
             : 'session_creation',
           baseUrl: baseUrl,
           userID: ownerUserID,
+          userName: ownerUserName,
           tenant: tenantID,
         });
 
@@ -2867,7 +3260,7 @@ const MemoriWidget = ({
         } else {
           console.warn('Not enough credits. Required:', resp.required);
           if (options?.notify) {
-            handleNotEnoughCredits(!!options.goBack);
+            handleNotEnoughCredits();
           } else {
             setHasEnoughCredits(false);
           }
@@ -2884,6 +3277,7 @@ const MemoriWidget = ({
       deepThoughtEnabled,
       handleNotEnoughCredits,
       ownerUserID,
+      ownerUserName,
       tenant?.billingDelegation,
       tenantID,
     ]