@meetelise/chat 1.51.6 → 1.51.8

package/README.md

@@ -1,6 +1,5 @@
 # MeetElise Webchat
 
-
 ### Installation
 
 To install MeetElise webchat on your site, add the following code:
@@ -44,6 +43,7 @@ You can open any of the widgets via the functions given in the window.eliseAi na
 `onOpenCallUsWindow`
 `onOpenChat`
 `onOpenEmailUsWindow`
+`onOpenPriceCalculatorWindow`
 `onOpenSST`
 
 Example usage with an `<a>` tag would be:
@@ -60,6 +60,30 @@ While an example with a `<button>` tag would be
 <button onclick="window.eliseAi.onOpenSST()">Open SST</button>
 ```
 
+And to open the cost calculator:
+
+```html
+<button onclick="window.eliseAi.onOpenPriceCalculatorWindow()">
+  Calculate your cost
+</button>
+```
+
+Each of these functions is only defined when the corresponding option is
+enabled for the building in
+https://app.meetelise.com/settings/widgets — e.g.
+`onOpenPriceCalculatorWindow` only exists when the cost calculator is turned
+on. If you're calling one from a page that may be served for buildings without
+it, guard the call:
+
+```html
+<button onclick="window.eliseAi.onOpenPriceCalculatorWindow?.()">
+  Calculate your cost
+</button>
+```
+
+Opening one of these windows closes any other widget window that's currently
+open.
+
 ### Rentgrata Integration
 
 Assuming you've followed [these instructions](https://widget.rentgrata.com/) to install Rengrata on your site, you can add the `overrideRentgrata` option to your snippet to

package/declarations.d.ts

@@ -11,6 +11,7 @@ declare global {
       onOpenChat?: (callback: () => void) => void;
       onOpenCallUsWindow?: (callback: () => void) => void;
       onOpenEmailUsWindow?: (callback: () => void) => void;
+      onOpenPriceCalculatorWindow?: (callback: () => void) => void;
     };
   }
 }

package/dist/src/MyPubnub.d.ts

@@ -74,6 +74,7 @@ declare class MyPubnub {
     private orgSlug;
     private eliseResponseTimeout;
     private isWaitingForStreamingMessages;
+    private firedScheduledTourConfirmationIds;
     private widgetType;
     pubnub: Pubnub | null;
     leadUserId: string;
@@ -99,6 +100,11 @@ declare class MyPubnub {
         expires_in_seconds: number;
     } | null>;
     private checkAndHandleDelayStreamingMessages;
+    private isStreamComplete;
+    private getStreamChunks;
+    private reconstructStreamText;
+    private fireScheduledTourEventOnce;
+    private checkAndFireTourConfirmationForStream;
     checkAndHandleGTMForLeadEmail: (messageEvent: Pubnub.MessageEvent) => void;
     addChatListener(listener: (response: {
         messages: SimpleChatMessage[];

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@meetelise/chat",
-  "version": "1.51.6",
+  "version": "1.51.8",
   "description": "",
   "keywords": [],
   "homepage": "https://github.com/MeetElise/chat-ui#readme",

package/public/dist/index.js

@@ -5917,7 +5917,7 @@ xmlns="http://www.w3.org/2000/svg"
               <div class="chevron-down">${Il("black")}</div>
             </button>`:""}
       </div>
-    `}}connectedCallback(){super.connectedCallback(),this._cleanupMobileListener=Or(e=>{this._isMobile=e})}disconnectedCallback(){var e;null===(e=this._cleanupMobileListener)||void 0===e||e.call(this),super.disconnectedCallback()}render(){window.customElements.get("email-us-window")||window.customElements.define("email-us-window",Ja),window.customElements.get("call-us-window")||window.customElements.define("call-us-window",as),window.eliseAi.onOpenSST=e=>{this.isSSTWindowOpen=!0,this.isCallUsWindowOpen=!1,this.isEmailWindowOpen=!1,this.onExitChat(),e&&e()},(this.hasChatEnabledDesktop||this.hasChatEnabledMobile)&&(window.eliseAi.onOpenChat=e=>{this.handleChatTapped(),this.isSSTWindowOpen=!1,this.isCallUsWindowOpen=!1,this.isEmailWindowOpen=!1,e&&e()}),(this.hasCallUsEnabledDesktop||this.hasCallUsEnabledMobile)&&(window.eliseAi.onOpenCallUsWindow=e=>{this.isCallUsWindowOpen=!0,this.isSSTWindowOpen=!1,this.isEmailWindowOpen=!1,this.onExitChat(),e&&e()}),(this.hasEmailEnabledDesktop||this.hasEmailEnabledMobile)&&(window.eliseAi.onOpenEmailUsWindow=e=>{this.isEmailWindowOpen=!0,this.isSSTWindowOpen=!1,this.isCallUsWindowOpen=!1,this.onExitChat(),e&&e()}),(this.hasPricingCalculatorEnabledDesktop||this.hasPricingCalculatorEnabledMobile)&&(window.eliseAi.onOpenPriceCalculatorWindow=e=>{this.isCalculatorWindowOpen=!0,e&&e()});const e={top:this._isMobile||void 0===this.top||isNaN(this.top)?void 0:`${this.top}px`,bottom:this._isMobile||void 0===this.bottom||isNaN(this.bottom)?void 0:`${this.bottom}px`,left:this._isMobile||void 0===this.left||isNaN(this.left)?void 0:`${this.left}px`,right:this._isMobile||void 0===this.right||isNaN(this.right)?void 0:`${this.right}px`};return R`
+    `}}connectedCallback(){super.connectedCallback(),this._cleanupMobileListener=Or(e=>{this._isMobile=e})}disconnectedCallback(){var e;null===(e=this._cleanupMobileListener)||void 0===e||e.call(this),super.disconnectedCallback()}render(){window.customElements.get("email-us-window")||window.customElements.define("email-us-window",Ja),window.customElements.get("call-us-window")||window.customElements.define("call-us-window",as),window.eliseAi.onOpenSST=e=>{this.isSSTWindowOpen=!0,this.isCallUsWindowOpen=!1,this.isEmailWindowOpen=!1,this.isCalculatorWindowOpen=!1,this.onExitChat(),e&&e()},(this.hasChatEnabledDesktop||this.hasChatEnabledMobile)&&(window.eliseAi.onOpenChat=e=>{this.handleChatTapped(),this.isSSTWindowOpen=!1,this.isCallUsWindowOpen=!1,this.isEmailWindowOpen=!1,this.isCalculatorWindowOpen=!1,e&&e()}),(this.hasCallUsEnabledDesktop||this.hasCallUsEnabledMobile)&&(window.eliseAi.onOpenCallUsWindow=e=>{this.isCallUsWindowOpen=!0,this.isSSTWindowOpen=!1,this.isEmailWindowOpen=!1,this.isCalculatorWindowOpen=!1,this.onExitChat(),e&&e()}),(this.hasEmailEnabledDesktop||this.hasEmailEnabledMobile)&&(window.eliseAi.onOpenEmailUsWindow=e=>{this.isEmailWindowOpen=!0,this.isSSTWindowOpen=!1,this.isCallUsWindowOpen=!1,this.isCalculatorWindowOpen=!1,this.onExitChat(),e&&e()}),(this.hasPricingCalculatorEnabledDesktop||this.hasPricingCalculatorEnabledMobile)&&(window.eliseAi.onOpenPriceCalculatorWindow=e=>{this.isCalculatorWindowOpen=!0,this.isSSTWindowOpen=!1,this.isCallUsWindowOpen=!1,this.isEmailWindowOpen=!1,this.onExitChat(),e&&e()});const e={top:this._isMobile||void 0===this.top||isNaN(this.top)?void 0:`${this.top}px`,bottom:this._isMobile||void 0===this.bottom||isNaN(this.bottom)?void 0:`${this.bottom}px`,left:this._isMobile||void 0===this.left||isNaN(this.left)?void 0:`${this.left}px`,right:this._isMobile||void 0===this.right||isNaN(this.right)?void 0:`${this.right}px`};return R`
       <div
         class=${ho()({"launcher__mobile-launcher-wrapper":this._isMobile||this.isMinimized,"launcher__mini-launcher-wrapper":!this._isMobile&&!this.isMinimized,"launcher__mini-elevated":"livcor"===this.orgSlug.toLowerCase()&&(this._isMobile||this.isMinimized)})}
         style=${Vn({...this.launcherStyles,...this.mobileStyles,top:this._isMobile||void 0===this.top||isNaN(this.top)?void 0!==this.mobileStyles.top?`${this.mobileStyles.top}px`:void 0:this.top-700+"px",bottom:this._isMobile||void 0===this.bottom||isNaN(this.bottom)?void 0!==this.mobileStyles.bottom?`${this.mobileStyles.bottom}px`:"72px":`${this.bottom}px`,left:this._isMobile||void 0===this.left||isNaN(this.left)?void 0!==this.mobileStyles.left?`${this.mobileStyles.left}px`:void 0:`${this.left}px`,right:this._isMobile||void 0===this.right||isNaN(this.right)?void 0!==this.mobileStyles.right?`${this.mobileStyles.right}px`:"18px":`${this.right}px`})}
@@ -6032,7 +6032,7 @@ xmlns="http://www.w3.org/2000/svg"
     ${Qa}
     ${Wa}
     ${Va}
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0),Fl([ue({attribute:!0})],Hl.prototype,"hasApplyNowEnabledMobile",void 0),Fl([ue({attribute:!0})],Hl.prototype,"applicationLink",void 0),Fl([ue({type:Boolean})],Hl.prototype,"hasCallUsEnabledDesktop",void 0),Fl([ue({type:Boolean})],Hl.prototype,"hasCallUsEnabledMobile",void 0),Fl([ue({type:Boolean})],Hl.prototype,"hasTextUsEnabledDesktop",void 0),Fl([ue({type:Boolean})],Hl.prototype,"hasTextUsEnabledMobile",void 0),Fl([ue({type:Boolean})],Hl.prototype,"hasSSTEnabledDesktop",void 0),Fl([ue({type:Boolean})],Hl.prototype,"hasSSTEnabledMobile",void 0),Fl([ue({attribute:!1})],Hl.prototype,"tourTypeOptions",void 0),Fl([ue({attribute:!1})],Hl.prototype,"layoutOptions",void 0),Fl([ue({attribute:!0})],Hl.prototype,"bedroomPreferenceRequired",void 0),Fl([ue({attribute:!0})],Hl.prototype,"hasDynamicSchedulingEnabled",void 0),Fl([ue({attribute:!0})],Hl.prototype,"hasPricingCalculatorEnabledDesktop",void 0),Fl([ue({attribute:!0})],Hl.prototype,"hasPricingCalculatorEnabledMobile",void 0),Fl([ue({attribute:!1})],Hl.prototype,"hasHideMobileFeatures",void 0),Fl([ue({type:Number})],Hl.prototype,"right",void 0),Fl([ue({type:Number})],Hl.prototype,"bottom",void 0),Fl([ue({type:Number})],Hl.prototype,"top",void 0),Fl([ue({type:Number})],Hl.prototype,"left",void 0),Fl([ue({attribute:!0})],Hl.prototype,"showTourNextToChat",void 0),Fl([ue({attribute:!1})],Hl.prototype,"onChatTapped",void 0),Fl([ue({attribute:!0})],Hl.prototype,"onClickMinimize",void 0),Fl([ue({attribute:!0})],Hl.prototype,"onSstClose",void 0),Fl([ue({attribute:!0})],Hl.prototype,"overrideRentgrata",void 0),Fl([ue({attribute:!1})],Hl.prototype,"launcherStyles",void 0),Fl([ue({attribute:!0})],Hl.prototype,"primaryColor",void 0),Fl([ue({attribute:!0})],Hl.prototype,"backgroundColor",void 0),Fl([ue({attribute:!0})],Hl.prototype,"foregroundColorOnPrimaryBackgroundColor",void 0),Fl([ue({attribute:!0})],Hl.prototype,"foregroundColorOnSecondaryBackgroundColor",void 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localStorage.setItem("com.elise.webchat.slug="+e,JSON.stringify({buildingSlug:e,leadId:r,timestamp:i,initiatedChat:t})),{leadId:r,timestamp:Wr(i),buildingSlug:e,initiatedChat:t}},$u=e=>{const t=localStorage.getItem("com.elise.webchat.slug="+e);if(t)try{const n=JSON.parse(t),i={leadId:n.leadId,timestamp:new Date(n.timestamp),buildingSlug:n.buildingSlug,initiatedChat:n.initiatedChat};if(Su(e,i))return i}catch(e){}return{leadId:null,timestamp:null,buildingSlug:null,initiatedChat:!1}},Su=(e,t)=>{try{if(t.timestamp&&t.initiatedChat){const e=new Date("2024-06-06T21:30:00Z");if(xr(t.timestamp,e))return!1}}catch(e){}return!(t.buildingSlug!==e||!t.leadId||!t.timestamp)&&!Pr(t.timestamp,24)};var Au;!function(e){e.noReply="no-reply",e.text="text",e.media="media"}(Au||(Au={}));const Eu=e=>e.type===ku.text,Tu=e=>e.type===ku.media;var ku;!function(e){e.text="text",e.media="media"}(ku||(ku={}));const _u=class{constructor(e,t,n,i=null,r,o,a=null,s=Pc.Default){this.apiHost="https://app.meetelise.com",this.leadSourceClient=null,this.leadSourceMultitouchClient=null,this.buildingWebchatView=null,this.eliseResponseTimeout=null,this.isWaitingForStreamingMessages=!1,this.firedScheduledTourConfirmationIds=new Set,this.widgetType=Pc.Default,this.pubnub=null,this.leadUserId="",this.channel="",this.leadSource=null,this.sessionToken=null,this.isCurrentlyStreamingMessage=!1,this.chatListener=null,this.rawPubnubMessages=[],this.simpleChatMessages=[],this.listenerParams={message:e=>{var t;const n={channel:e.channel,message:e.message,publisher:e.publisher,subscription:e.subscription,timetoken:+e.timetoken};this.rawPubnubMessages=[...this.rawPubnubMessages,n],this.markEveryPreviousNoReplyMessageDone(this.rawPubnubMessages),this.rawPubnubMessages=this.rawPubnubMessages.filter(e=>e.message.messageType!==Au.noReply),this.simpleChatMessages=this.translatePubnubMessagesIntoSimpleChatMessages(this.rawPubnubMessages),this.checkAndHandleDelayStreamingMessages();const i="eliseai"!==e.publisher&&"elise_health_ai"!==e.publisher;if(null===(t=this.chatListener)||void 0===t||t.call(this,{messages:this.simpleChatMessages,isLoading:i}),!i&&this.eliseResponseTimeout&&clearTimeout(this.eliseResponseTimeout),this.isLoadingMessages=i,"ai_message"===e.message.customType){const t=e.message.stream_id,n=null!=t?t:String(+e.timetoken);(t?this.reconstructStreamText(t):e.message.text).includes("confirmed for your")&&this.fireScheduledTourEventOnce(n,e.message)}this.checkAndHandleGTMForLeadEmail(e)}},this.isLoadingMessages=!1,this.isFirstChatMessageSent=!1,this.streamingMessageTimeout=null,this.checkAndHandleDelayStreamingMessages=({delayToFetchHistoryInMs:e=1e4}={})=>{this.streamingMessageTimeout&&(clearTimeout(this.streamingMessageTimeout),this.streamingMessageTimeout=null);const t=new Map;this.rawPubnubMessages.forEach(e=>{var n;const i=e.message.stream_id;i&&t.set(i,[...null!==(n=t.get(i))&&void 0!==n?n:[],e])});const n=[...t.entries()].filter(([,e])=>!this.isStreamComplete(e)).map(([e])=>e);n.length>0&&(this.streamingMessageTimeout=setTimeout(()=>{Fo({logTitle:"PUBNUB_WARN_DELAYED_STREAMING_MESSAGES",logData:{channel:this.channel},logType:jo.warn,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug}),this.getChannelHistory().then(()=>n.forEach(e=>this.checkAndFireTourConfirmationForStream(e)))},e))},this.isStreamComplete=e=>{var t;const n=e.find(e=>e.message.is_done);if(!n)return!1;const i=new Set(e.map(e=>{var t;return null!==(t=e.message.order)&&void 0!==t?t:0}));for(let e=0;e<=(null!==(t=n.message.order)&&void 0!==t?t:0);e++)if(!i.has(e))return!1;return!0},this.getStreamChunks=e=>this.removeDuplicatedRawPubnubMessages(this.rawPubnubMessages).filter(t=>t.message.stream_id===e).sort((e,t)=>{var n,i;return(null!==(n=e.message.order)&&void 0!==n?n:0)-(null!==(i=t.message.order)&&void 0!==i?i:0)}),this.reconstructStreamText=e=>this.getStreamChunks(e).map(e=>e.message.text).join(""),this.fireScheduledTourEventOnce=(e,t)=>{var n;this.firedScheduledTourConfirmationIds.has(e)||(this.firedScheduledTourConfirmationIds.add(e),xo("scheduledTourEvent",{tourDetails:t,buildingId:null===(n=this.buildingWebchatView)||void 0===n?void 0:n.id,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug,leadUserId:this.leadUserId,channel:this.channel}))},this.checkAndFireTourConfirmationForStream=e=>{var t;if(this.reconstructStreamText(e).includes("confirmed for your")){const n=this.getStreamChunks(e);this.fireScheduledTourEventOnce(e,null===(t=n[n.length-1])||void 0===t?void 0:t.message)}},this.checkAndHandleGTMForLeadEmail=e=>{var t;try{if("lead_message"!==e.message.customType)return;if(!(e=>{try{return/\b[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Z|a-z]{2,7}\b/.test(e)}catch(e){return!1}})(e.message.text))return;xo("leadProvidedEmail",{buildingId:null===(t=this.buildingWebchatView)||void 0===t?void 0:t.id,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug,leadUserId:this.leadUserId,channel:this.channel})}catch(e){return}},this.markEveryPreviousNoReplyMessageDone=e=>{var t,n;for(let i=e.length-1;i>=0;i--){const r=null===(t=e[i])||void 0===t?void 0:t.message,o=i>0&&(null===(n=e[i-1])||void 0===n?void 0:n.message);(null==r?void 0:r.messageType)===Au.noReply&&o&&(o.is_done=!0)}},this.checkMessageChunkValid=e=>{try{return!!e.message&&!!e.message.text&&e.message.text.length>0&&!!e.message.customType}catch(e){return!1}},this.handleChatListeners=()=>{if(this.pubnub&&this.channel)try{this.pubnub.subscribe({channels:[this.channel]}),this.pubnub.addListener(this.listenerParams)}catch(e){this.buildingWebchatView&&Fo({logTitle:"PUBNUB_ERROR_ADDING_LISTENER",logData:{error:e,channel:this.channel,leadUserId:this.leadUserId,website:location.href},logType:jo.error,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug,error:e})}},this.handleDisconnect=()=>{this.eliseResponseTimeout&&(clearTimeout(this.eliseResponseTimeout),this.eliseResponseTimeout=null),this.streamingMessageTimeout&&(clearTimeout(this.streamingMessageTimeout),this.streamingMessageTimeout=null),this.removeChatListeners()},this.removeChatListeners=()=>{this.pubnub&&this.channel&&(this.pubnub.unsubscribe({channels:[this.channel]}),this.pubnub.removeListener(this.listenerParams))},this.sendMessage=async e=>{if(e){if(!this.pubnub){const e=xu(this.buildingSlug,!0,this.leadUserId);if(!await this.initializePubnub(e))return}await this.withAuthToken(async()=>{var t,n,i,r,o,a,s,l,u;this.pubnub&&this.channel&&(this.eliseResponseTimeout&&(clearTimeout(this.eliseResponseTimeout),this.eliseResponseTimeout=null),this.eliseResponseTimeout=setTimeout(()=>{this.buildingWebchatView&&Fo({logTitle:"PUBNUB_ERROR_ELISEAI_MESSAGE_TIMEOUT",logData:{channel:this.channel,leadUserId:this.leadUserId,message:e},logType:jo.error,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug})},9e4),0===this.simpleChatMessages.length&&(null===(t=this.leadSourceClient)||void 0===t||t.checkAndHandleForLogLeadSource({webchatAction:"chat",stateId:null})),this.widgetType===Pc.Utilities?await this.pubnub.publish({channel:this.channel,message:{text:e,customType:"lead_message",widgetType:this.widgetType,isDevState:this.shouldCreateAsDevState(),orgSlug:this.orgSlug}}):(await this.pubnub.publish({channel:this.channel,message:{text:e,customType:"lead_message",buildingId:null===(n=this.buildingWebchatView)||void 0===n?void 0:n.id,buildingSlug:this.buildingSlug,userId:null===(i=this.buildingWebchatView)||void 0===i?void 0:i.userId,leadSource:this.leadSource,widgetType:this.widgetType,isDevState:this.shouldCreateAsDevState(),lead_sources_with_timestamps:(null!==(o=null===(r=this.leadSourceMultitouchClient)||void 0===r?void 0:r.getSafeLeadSourceTouchpointsWithDefault({includedUserSelectedLeadSource:null}))&&void 0!==o?o:[]).map(e=>Er({...e}))}}),null===(a=this.leadSourceClient)||void 0===a||a.resetLeadSource(),null===(s=this.leadSourceMultitouchClient)||void 0===s||s.resetLeadSourceTouchpoints()),this.isFirstChatMessageSent||(xo("firstChatMessageSent",{message:e,buildingId:null===(l=this.buildingWebchatView)||void 0===l?void 0:l.id,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug,leadUserId:this.leadUserId,channel:this.channel}),this.isFirstChatMessageSent=!0),xo("chatMessageSent",{message:e,buildingId:null===(u=this.buildingWebchatView)||void 0===u?void 0:u.id,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug,leadUserId:this.leadUserId,channel:this.channel}))}),!1===this.isLoadingMessages&&(this.isLoadingMessages=!0)}},this.isLeadMessage=e=>e.publisher.includes("lead_")&&"lead_message"===e.message.customType,this.removeDuplicatedRawPubnubMessages=e=>{const t=new Set;return e.filter(e=>{if("lead_message"===e.message.customType||!e.message.stream_id||!e.message.order)return!0;const n=`${e.message.stream_id}-${e.message.order}-${e.message.messageType}`;return t.has(n)?(Fo({logTitle:"PUBNUB_WARN_DUPLICATE_MESSAGE",logData:{message:e,channel:this.channel},logType:jo.warn,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug}),!1):(t.add(n),!0)})},this.translatePubnubMessagesIntoSimpleChatMessages=e=>{const t=[],n={};return this.removeDuplicatedRawPubnubMessages(e).forEach(e=>{var i;"media"===e.message.messageType?t.push({timestamp:e.timetoken,media:null!==(i=e.message.media)&&void 0!==i?i:[],isLeadMessage:this.isLeadMessage(e),type:ku.media}):!e.message.stream_id||e.message.is_done&&0===e.message.order?t.push({timestamp:e.timetoken,message:e.message.text,isLeadMessage:this.isLeadMessage(e),chunks:[{text:e.message.text,order:0,isDone:!0}],type:ku.text}):n[e.message.stream_id]?n[e.message.stream_id].push(e):n[e.message.stream_id]=[e]}),Object.keys(n).forEach(e=>{const i=n[e],r=this.getConsecutiveChunks(i.sort((e,t)=>{var n,i;return(null!==(n=e.message.order)&&void 0!==n?n:0)-(null!==(i=t.message.order)&&void 0!==i?i:0)})),o=r.map(e=>e.message.text).join(""),a=r[0],s={timestamp:a.timetoken,message:o,isLeadMessage:this.isLeadMessage(a),chunks:r.map(e=>{var t,n;return{text:e.message.text,order:null!==(t=e.message.order)&&void 0!==t?t:0,isDone:null!==(n=e.message.is_done)&&void 0!==n&&n}}),type:ku.text};this.isCurrentlyStreamingMessage=this.isMessageStillStreamingChunks(r),t.push(s)}),t.sort((e,t)=>e.timestamp-t.timestamp),t},this.getConsecutiveChunks=e=>{var t,n;const i=e.sort((e,t)=>{var n,i;return(null!==(n=e.message.order)&&void 0!==n?n:0)-(null!==(i=t.message.order)&&void 0!==i?i:0)}),r=[];let o=null!==(t=i[0].message.order)&&void 0!==t?t:0;for(const e of i){if((null!==(n=e.message.order)&&void 0!==n?n:-1)!==o)break;r.push(e),o++}return r},this.isMessageStillStreamingChunks=e=>{const t=e.find(e=>e.message.is_done);return!t||e.length===t.message.order},this.buildingSlug=e,this.buildingWebchatView=t,this.orgSlug=n,this.leadSource=i,this.leadUserId=r,this.channel=`webchat_${r}`,this.leadSourceClient=a,this.leadSourceMultitouchClient=o,this.widgetType=s}async initSession(e,t,n){try{const i={building_slug:e,org_slug:t};n&&(i.lead_id=n);const o=await r().post(`${this.apiHost}/platformApi/webchat/init`,i);return 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this.fetchToken(this.leadUserId,this.channel);if(!t)return;this.pubnub.setAuthKey(t.auth.result.token),await e()}catch(e){this.buildingWebchatView&&Fo({logTitle:"PUBNUB_ERROR_REFETCHING_TOKEN",logData:{retryError:e},logType:jo.error,buildingSlug:this.buildingSlug,orgSlug:this.orgSlug,error:e})}}}async getChannelHistory(e=1500){var t;try{let n=[],i=null;const r=100;for(let t=0;t<e;t+=r){const o=await new Promise((n,o)=>{if(!this.pubnub||!this.channel)return[];const a=Math.min(r,e-t);this.pubnub.fetchMessages({channels:[this.channel],count:a,start:null!=i?i:void 0},(e,t)=>{e.error?o(e):n(t)})}),a=o.channels[this.channel];if(!a)break;if(a.sort((e,t)=>+e.timetoken-+t.timetoken),!a||0===a.length)break;if(this.channel&&0!==Object.keys(o.channels).length){const 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Ou.has(t)},Iu=(e,t,n)=>{try{const i=e.replace(/\D/g,"").replace(/^1(\d{10})$/,"$1"),r=`tel:${i}`,o=`sms:${i}`,a=`whatsapp://send?phone=${i}`,s=`facetime:${i}`,l=`facetime-audio:${i}`,u=/(?:\+1[\s.-]?)?(?:\(\d{3}\)[\s.-]?|\d{3}[\s.-])\d{3}[\s.-]?\d{4}/g,d=/(tel|sms):(?:\+1\s)?(?:(?:\(\d{3}\)\s|\d{3}-)\d{3}-\d{4}|\d{10,11})/g,c=/whatsapp:\/\/send\?phone=\d+/g,h=/(facetime|facetime-audio):\d+/g,p=/emergency|emergencia/i,f=300,g=e=>!(!e||e.length>f)&&p.test(e),m=e=>{var t,n,i,r;if(g(e.textContent))return!0;if(g(null===(t=e.previousElementSibling)||void 0===t?void 0:t.textContent)||g(null===(n=e.nextElementSibling)||void 0===n?void 0:n.textContent))return!0;const o=e.parentElement;return!(!o||!g(null===(i=o.previousElementSibling)||void 0===i?void 0:i.textContent)&&!g(null===(r=o.nextElementSibling)||void 0===r?void 0:r.textContent))},y=document.body.getElementsByTagName("*");let b=!1;const v=i.replace(/(\d{3})(\d{3})(\d{4})/,"($1) $2-$3");let w=!1,C=!1,x=0;for(let e=0;e<y.length;e++)if(y[e].nodeType===Node.ELEMENT_NODE&&!m(y[e])){if(1===y[e].childNodes.length&&y[e].childNodes[0].nodeType==Node.TEXT_NODE){const t=y[e].textContent;if(!t)continue;const n=t.replace(u,e=>{if(Pu(e))return e;return e.startsWith("+1 ")?`+1 ${v}`:v});t!==n&&(x++,y[e].textContent=n),b=!0,w||(w=!0)}if(y[e].hasAttribute("href")){const t=y[e].getAttribute("href");if(!t)continue;let n="",i=d;if(t.startsWith("sms:")?n=o:t.startsWith("whatsapp:")?(n=a,i=c):t.startsWith("facetime:")?(n=s,i=h):t.startsWith("facetime-audio:")?(n=l,i=h):n=r,Pu(t))continue;const u=t.replace(i,n);if(y[e].setAttribute("href",u),(t.startsWith("tel:")||t.startsWith("sms:"))&&u===t&&u!==n){t.replace(/\D/g,"").length>=7&&y[e].setAttribute("href",t.startsWith("tel:")?r:o)}C||(C=!0)}}return w&&Fo({logTitle:"DNI_WEBSITE_INSERTION",logData:{type:"text-insertion",newPhoneNumber:v,website:window.location.href},logType:jo.info,buildingSlug:n,orgSlug:t}),C&&Fo({logTitle:"DNI_WEBSITE_INSERTION",logData:{type:"href-insertion",newPhoneNumber:v,website:window.location.href},logType:jo.info,buildingSlug:n,orgSlug:t}),b||Fo({logTitle:"DNI_WEBSITE_INSERTION",logData:{type:"no-phone-number-found",website:window.location.href},logType:jo.warn,buildingSlug:n,orgSlug:t}),x}catch(e){return Fo({logTitle:"DNI_WEBSITE_INSERTION",logData:{type:"insertion-error",error:e instanceof Error?e.message:String(e),website:window.location.href},logType:jo.error,buildingSlug:n,orgSlug:t,error:e}),0}};var Nu=function(e,t,n,i){var r,o=arguments.length,a=o<3?t:null===i?i=Object.getOwnPropertyDescriptor(t,n):i;if("object"==typeof Reflect&&"function"==typeof Reflect.decorate)a=Reflect.decorate(e,t,n,i);else for(var s=e.length-1;s>=0;s--)(r=e[s])&&(a=(o<3?r(a):o>3?r(t,n,a):r(t,n))||a);return o>3&&a&&Object.defineProperty(t,n,a),a};let Mu=class extends oe{constructor(){super(...arguments),this.onClick=()=>{},this.primaryColor=qn,this.toExpand=!1}render(){return R`
       <button
         class=${this.toExpand?"button-container mini":"button-container"}
         @click=${this.onClick}

package/src/MyPubnub.ts

@@ -105,6 +105,9 @@ class MyPubnub {
 
   private isWaitingForStreamingMessages = false;
 
+  // Confirmations already reported (by stream_id, or timetoken for a non-streamed message), so a lingering confirmation doesn't re-fire on later messages.
+  private firedScheduledTourConfirmationIds = new Set<string>();
+
   private widgetType: WidgetType = WidgetType.Default;
 
   pubnub: Pubnub | null = null;
@@ -158,23 +161,14 @@ class MyPubnub {
       this.isLoadingMessages = isWaitingForEliseResponse;
 
       if (messageEvent.message.customType === "ai_message") {
-        const containsConfirmedTour = this.simpleChatMessages.some(
-          (message) => {
-            return (
-              message.type === SimpleMessageTypes.text &&
-              message.message.includes("confirmed for your")
-            );
-          }
-        );
-        if (containsConfirmedTour) {
-          pushGtmEvent("scheduledTourEvent", {
-            tourDetails: messageEvent.message,
-            buildingId: this.buildingWebchatView?.id,
-            buildingSlug: this.buildingSlug,
-            orgSlug: this.orgSlug,
-            leadUserId: this.leadUserId,
-            channel: this.channel,
-          });
+        const streamId = messageEvent.message.stream_id;
+        // A stream_id is a stable identity for the whole reply regardless of chunk arrival order, unlike any timetoken derived from its chunks.
+        const confirmationId = streamId ?? String(+messageEvent.timetoken);
+        const currentMessageText = streamId
+          ? this.reconstructStreamText(streamId)
+          : messageEvent.message.text;
+        if (currentMessageText.includes("confirmed for your")) {
+          this.fireScheduledTourEventOnce(confirmationId, messageEvent.message);
         }
       }
 
@@ -256,16 +250,20 @@ class MyPubnub {
       this.streamingMessageTimeout = null;
     }
 
-    const hasStreamingMessages = this.simpleChatMessages.some((message) => {
-      if (!isSimpleTextChatMessage(message)) return false;
-      const messageChunkMarkedAsDone = message.chunks.find(
-        (chunk) => chunk.isDone
-      );
-      if (!messageChunkMarkedAsDone) return true;
-      return message.chunks.length === messageChunkMarkedAsDone.order;
+    const streamIdToChunks = new Map<string, RawPubnubMessage[]>();
+    this.rawPubnubMessages.forEach((message) => {
+      const streamId = message.message.stream_id;
+      if (!streamId) return;
+      streamIdToChunks.set(streamId, [
+        ...(streamIdToChunks.get(streamId) ?? []),
+        message,
+      ]);
     });
+    const stuckStreamIds = [...streamIdToChunks.entries()]
+      .filter(([, chunks]) => !this.isStreamComplete(chunks))
+      .map(([streamId]) => streamId);
 
-    if (hasStreamingMessages) {
+    if (stuckStreamIds.length > 0) {
       this.streamingMessageTimeout = setTimeout(() => {
         sendLoggingEvent({
           logTitle: "PUBNUB_WARN_DELAYED_STREAMING_MESSAGES",
@@ -278,11 +276,65 @@ class MyPubnub {
         console.warn(
           `PUBNUB_WARN_DELAYED_STREAMING_MESSAGES: ${delayToFetchHistoryInMs}`
         );
-        this.getChannelHistory();
+        // Only re-checks the specific stream(s) that were actually stuck, so an older confirmation from before this session (or already fired live) is never rescanned.
+        this.getChannelHistory().then(() =>
+          stuckStreamIds.forEach((streamId) =>
+            this.checkAndFireTourConfirmationForStream(streamId)
+          )
+        );
       }, delayToFetchHistoryInMs);
     }
   };
 
+  // Complete only once every order from 0 through the done chunk's order has arrived at least once -- a Set of order values is immune to duplicate or out-of-order chunk arrival, unlike a running consecutive-count.
+  private isStreamComplete = (chunks: RawPubnubMessage[]): boolean => {
+    const doneChunk = chunks.find((c) => c.message.is_done);
+    if (!doneChunk) return false;
+    const ordersPresent = new Set(chunks.map((c) => c.message.order ?? 0));
+    for (let order = 0; order <= (doneChunk.message.order ?? 0); order++) {
+      if (!ordersPresent.has(order)) return false;
+    }
+    return true;
+  };
+
+  private getStreamChunks = (streamId: string): RawPubnubMessage[] =>
+    this.removeDuplicatedRawPubnubMessages(this.rawPubnubMessages)
+      .filter((m) => m.message.stream_id === streamId)
+      .sort((a, b) => (a.message.order ?? 0) - (b.message.order ?? 0));
+
+  private reconstructStreamText = (streamId: string): string =>
+    this.getStreamChunks(streamId)
+      .map((m) => m.message.text)
+      .join("");
+
+  private fireScheduledTourEventOnce = (
+    confirmationId: string,
+    tourDetails: unknown
+  ): void => {
+    if (this.firedScheduledTourConfirmationIds.has(confirmationId)) return;
+    this.firedScheduledTourConfirmationIds.add(confirmationId);
+    pushGtmEvent("scheduledTourEvent", {
+      tourDetails,
+      buildingId: this.buildingWebchatView?.id,
+      buildingSlug: this.buildingSlug,
+      orgSlug: this.orgSlug,
+      leadUserId: this.leadUserId,
+      channel: this.channel,
+    });
+  };
+
+  private checkAndFireTourConfirmationForStream = (streamId: string): void => {
+    const text = this.reconstructStreamText(streamId);
+    if (text.includes("confirmed for your")) {
+      const chunks = this.getStreamChunks(streamId);
+      // Matches the live listener's tourDetails shape (a raw PubNub message object) instead of a synthetic { text } payload.
+      this.fireScheduledTourEventOnce(
+        streamId,
+        chunks[chunks.length - 1]?.message
+      );
+    }
+  };
+
   checkAndHandleGTMForLeadEmail = (messageEvent: Pubnub.MessageEvent): void => {
     try {
       if (messageEvent.message.customType !== "lead_message") {

package/src/WebComponent/launcher/Launcher.ts

@@ -1151,6 +1151,7 @@ export class Launcher extends LitElement {
       this.isSSTWindowOpen = true;
       this.isCallUsWindowOpen = false;
       this.isEmailWindowOpen = false;
+      this.isCalculatorWindowOpen = false;
       this.onExitChat();
       if (callBack) {
         callBack();
@@ -1164,6 +1165,7 @@ export class Launcher extends LitElement {
         this.isSSTWindowOpen = false;
         this.isCallUsWindowOpen = false;
         this.isEmailWindowOpen = false;
+        this.isCalculatorWindowOpen = false;
         if (callBack) {
           callBack();
         }
@@ -1175,6 +1177,7 @@ export class Launcher extends LitElement {
         this.isCallUsWindowOpen = true;
         this.isSSTWindowOpen = false;
         this.isEmailWindowOpen = false;
+        this.isCalculatorWindowOpen = false;
         this.onExitChat();
         if (callBack) {
           callBack();
@@ -1187,6 +1190,7 @@ export class Launcher extends LitElement {
         this.isEmailWindowOpen = true;
         this.isSSTWindowOpen = false;
         this.isCallUsWindowOpen = false;
+        this.isCalculatorWindowOpen = false;
         this.onExitChat();
         if (callBack) {
           callBack();
@@ -1202,6 +1206,10 @@ export class Launcher extends LitElement {
         callBack?: () => void
       ) => {
         this.isCalculatorWindowOpen = true;
+        this.isSSTWindowOpen = false;
+        this.isCallUsWindowOpen = false;
+        this.isEmailWindowOpen = false;
+        this.onExitChat();
         if (callBack) {
           callBack();
         }