@maxim_mazurok/gapi.client.contactcenterinsights-v1 0.0.20231212 → 0.0.20240102
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/index.d.ts +45 -1
- package/package.json +1 -1
package/index.d.ts
CHANGED
|
@@ -9,7 +9,7 @@
|
|
|
9
9
|
// This file was generated by https://github.com/Maxim-Mazurok/google-api-typings-generator. Please do not edit it manually.
|
|
10
10
|
// In case of any problems please post issue to https://github.com/Maxim-Mazurok/google-api-typings-generator
|
|
11
11
|
// Generated from: https://contactcenterinsights.googleapis.com/$discovery/rest?version=v1
|
|
12
|
-
// Revision:
|
|
12
|
+
// Revision: 20240102
|
|
13
13
|
|
|
14
14
|
/// <reference types="gapi.client" />
|
|
15
15
|
|
|
@@ -230,6 +230,8 @@ declare namespace gapi.client {
|
|
|
230
230
|
name?: string;
|
|
231
231
|
/** Obfuscated user ID which the customer sent to us. */
|
|
232
232
|
obfuscatedUserId?: string;
|
|
233
|
+
/** Conversation metadata related to quality management. */
|
|
234
|
+
qualityMetadata?: GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata;
|
|
233
235
|
/** Output only. The annotations that were generated during the customer and agent interaction. */
|
|
234
236
|
runtimeAnnotations?: GoogleCloudContactcenterinsightsV1alpha1RuntimeAnnotation[];
|
|
235
237
|
/** The time at which the conversation started. */
|
|
@@ -273,6 +275,26 @@ declare namespace gapi.client {
|
|
|
273
275
|
/** A user-specified ID representing the participant. */
|
|
274
276
|
userId?: string;
|
|
275
277
|
}
|
|
278
|
+
interface GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadata {
|
|
279
|
+
/** Information about agents involved in the call. */
|
|
280
|
+
agentInfo?: GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadataAgentInfo[];
|
|
281
|
+
/** An arbitrary integer value indicating the customer's satisfaction rating. */
|
|
282
|
+
customerSatisfactionRating?: number;
|
|
283
|
+
/** An arbitrary string value specifying the menu path the customer took. */
|
|
284
|
+
menuPath?: string;
|
|
285
|
+
/** The amount of time the customer waited to connect with an agent. */
|
|
286
|
+
waitDuration?: string;
|
|
287
|
+
}
|
|
288
|
+
interface GoogleCloudContactcenterinsightsV1alpha1ConversationQualityMetadataAgentInfo {
|
|
289
|
+
/** A user-specified string representing the agent. */
|
|
290
|
+
agentId?: string;
|
|
291
|
+
/** The agent's name. */
|
|
292
|
+
displayName?: string;
|
|
293
|
+
/** A user-provided string indicating the outcome of the agent's segment of the call. */
|
|
294
|
+
dispositionCode?: string;
|
|
295
|
+
/** A user-specified string representing the agent's team. */
|
|
296
|
+
team?: string;
|
|
297
|
+
}
|
|
276
298
|
interface GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData {
|
|
277
299
|
/** The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record} */
|
|
278
300
|
answerRecord?: string;
|
|
@@ -934,6 +956,8 @@ declare namespace gapi.client {
|
|
|
934
956
|
name?: string;
|
|
935
957
|
/** Obfuscated user ID which the customer sent to us. */
|
|
936
958
|
obfuscatedUserId?: string;
|
|
959
|
+
/** Conversation metadata related to quality management. */
|
|
960
|
+
qualityMetadata?: GoogleCloudContactcenterinsightsV1ConversationQualityMetadata;
|
|
937
961
|
/** Output only. The annotations that were generated during the customer and agent interaction. */
|
|
938
962
|
runtimeAnnotations?: GoogleCloudContactcenterinsightsV1RuntimeAnnotation[];
|
|
939
963
|
/** The time at which the conversation started. */
|
|
@@ -977,6 +1001,26 @@ declare namespace gapi.client {
|
|
|
977
1001
|
/** A user-specified ID representing the participant. */
|
|
978
1002
|
userId?: string;
|
|
979
1003
|
}
|
|
1004
|
+
interface GoogleCloudContactcenterinsightsV1ConversationQualityMetadata {
|
|
1005
|
+
/** Information about agents involved in the call. */
|
|
1006
|
+
agentInfo?: GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo[];
|
|
1007
|
+
/** An arbitrary integer value indicating the customer's satisfaction rating. */
|
|
1008
|
+
customerSatisfactionRating?: number;
|
|
1009
|
+
/** An arbitrary string value specifying the menu path the customer took. */
|
|
1010
|
+
menuPath?: string;
|
|
1011
|
+
/** The amount of time the customer waited to connect with an agent. */
|
|
1012
|
+
waitDuration?: string;
|
|
1013
|
+
}
|
|
1014
|
+
interface GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo {
|
|
1015
|
+
/** A user-specified string representing the agent. */
|
|
1016
|
+
agentId?: string;
|
|
1017
|
+
/** The agent's name. */
|
|
1018
|
+
displayName?: string;
|
|
1019
|
+
/** A user-provided string indicating the outcome of the agent's segment of the call. */
|
|
1020
|
+
dispositionCode?: string;
|
|
1021
|
+
/** A user-specified string representing the agent's team. */
|
|
1022
|
+
team?: string;
|
|
1023
|
+
}
|
|
980
1024
|
interface GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData {
|
|
981
1025
|
/** The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record} */
|
|
982
1026
|
answerRecord?: string;
|