@lssm/lib.support-bot 0.0.0-canary-20251217062139 → 0.0.0-canary-20251217060834

package/dist/bot/tools.js

@@ -1 +1 @@
-import*as e from"zod";const t=e.object({id:e.string(),subject:e.string(),body:e.string(),channel:e.enum([`email`,`chat`,`phone`,`portal`]),customerName:e.string().optional(),customerEmail:e.string().optional(),metadata:e.object().optional()}),n=e.object({label:e.string(),url:e.string().optional(),snippet:e.string().optional(),score:e.number().optional()}),r=e.object({type:e.enum([`respond`,`escalate`,`refund`,`manual`]),label:e.string(),payload:e.record(e.string(),e.string())}),i=e.object({ticketId:e.string(),answer:e.string(),confidence:e.number(),citations:n.array(),actions:r.array(),escalationReason:e.string().optional(),knowledgeUpdates:e.array(e.string()).optional()}),a=e.object({ticketId:e.string(),category:e.enum([`billing`,`technical`,`product`,`account`,`compliance`,`other`]),priority:e.enum([`urgent`,`high`,`medium`,`low`]),sentiment:e.enum([`positive`,`neutral`,`negative`,`frustrated`]),intents:e.array(e.string()),tags:e.array(e.string()),confidence:e.number(),escalationRequired:e.boolean().optional()});function o(e){if(!e||typeof e!=`object`||!(`ticket`in e))throw Error(`Input must include ticket`);let t=e.ticket;if(!t?.id)throw Error(`Ticket is missing id`);return t}function s(e){if(!(!e||typeof e!=`object`||!(`resolution`in e)))return e.resolution}function c(e){if(!(!e||typeof e!=`object`||!(`classification`in e)))return e.classification}function l(n){return[{title:`support_classify_ticket`,description:`Classify a ticket for priority, sentiment, and category`,inputSchema:e.object({ticket:t}),execute:async e=>{let t=o(e),r=await n.classifier.classify(t);return{content:JSON.stringify(r),metadata:{ticketId:t.id}}}},{title:`support_resolve_ticket`,description:`Generate a knowledge-grounded resolution for a ticket`,inputSchema:e.object({ticket:t}),execute:async e=>{let t=o(e),r=await n.resolver.resolve(t);return{content:JSON.stringify(r),metadata:{ticketId:t.id}}}},{title:`support_draft_response`,description:`Draft a user-facing reply based on resolution + classification`,inputSchema:e.object({ticket:t,resolution:i,classification:a}),execute:async e=>{let t=o(e),r=s(e),i=c(e);if(!r||!i)throw Error(`resolution and classification are required`);let a=await n.responder.draft(t,r,i);return{content:JSON.stringify(a),metadata:{ticketId:t.id}}}}]}export{l as createSupportTools};
+import{_enum as e,array as t,boolean as n,number as r,object as i,record as a,string as o}from"../node_modules/zod/v4/classic/schemas.js";const s=i({id:o(),subject:o(),body:o(),channel:e([`email`,`chat`,`phone`,`portal`]),customerName:o().optional(),customerEmail:o().optional(),metadata:i().optional()}),c=i({label:o(),url:o().optional(),snippet:o().optional(),score:r().optional()}),l=i({type:e([`respond`,`escalate`,`refund`,`manual`]),label:o(),payload:a(o(),o())}),u=i({ticketId:o(),answer:o(),confidence:r(),citations:c.array(),actions:l.array(),escalationReason:o().optional(),knowledgeUpdates:t(o()).optional()}),d=i({ticketId:o(),category:e([`billing`,`technical`,`product`,`account`,`compliance`,`other`]),priority:e([`urgent`,`high`,`medium`,`low`]),sentiment:e([`positive`,`neutral`,`negative`,`frustrated`]),intents:t(o()),tags:t(o()),confidence:r(),escalationRequired:n().optional()});function f(e){if(!e||typeof e!=`object`||!(`ticket`in e))throw Error(`Input must include ticket`);let t=e.ticket;if(!t?.id)throw Error(`Ticket is missing id`);return t}function p(e){if(!(!e||typeof e!=`object`||!(`resolution`in e)))return e.resolution}function m(e){if(!(!e||typeof e!=`object`||!(`classification`in e)))return e.classification}function h(e){return[{title:`support_classify_ticket`,description:`Classify a ticket for priority, sentiment, and category`,inputSchema:i({ticket:s}),execute:async t=>{let n=f(t),r=await e.classifier.classify(n);return{content:JSON.stringify(r),metadata:{ticketId:n.id}}}},{title:`support_resolve_ticket`,description:`Generate a knowledge-grounded resolution for a ticket`,inputSchema:i({ticket:s}),execute:async t=>{let n=f(t),r=await e.resolver.resolve(n);return{content:JSON.stringify(r),metadata:{ticketId:n.id}}}},{title:`support_draft_response`,description:`Draft a user-facing reply based on resolution + classification`,inputSchema:i({ticket:s,resolution:u,classification:d}),execute:async t=>{let n=f(t),r=p(t),i=m(t);if(!r||!i)throw Error(`resolution and classification are required`);let a=await e.responder.draft(n,r,i);return{content:JSON.stringify(a),metadata:{ticketId:n.id}}}}]}export{h as createSupportTools};

package/dist/index.d.ts

@@ -4,5 +4,8 @@ import { FeedbackMetrics, SupportFeedbackLoop } from "./bot/feedback-loop.js";
 import { KnowledgeRetriever, TicketResolver, TicketResolverOptions } from "./rag/ticket-resolver.js";
 import { TicketClassifier, TicketClassifierOptions } from "./tickets/classifier.js";
 import { SupportToolsetOptions, createSupportTools } from "./bot/tools.js";
+import "./bot/index.js";
 import { SupportBotDefinition, defineSupportBot } from "./spec.js";
+import "./rag/index.js";
+import "./tickets/index.js";
 export { AutoResponder, AutoResponderOptions, ClassificationResultPayload, FeedbackMetrics, KnowledgeRetriever, ResolutionResultPayload, SupportAction, SupportBotDefinition, SupportBotSpec, SupportCitation, SupportFeedbackLoop, SupportResolution, SupportResponseDraft, SupportTicket, SupportToolsetOptions, TicketCategory, TicketChannel, TicketClassification, TicketClassifier, TicketClassifierOptions, TicketPriority, TicketResolver, TicketResolverOptions, TicketSentiment, createSupportTools, defineSupportBot };

package/dist/spec.js

@@ -1 +1 @@
-import{e}from"./ai-agent/dist/spec/spec.js";import"./ai-agent/dist/index.js";function t(t){return{...e({...t.base,policy:{...t.base.policy,confidence:{min:t.base.policy?.confidence?.min??.7,default:t.base.policy?.confidence?.default??.6},escalation:{confidenceThreshold:t.autoEscalateThreshold??t.base.policy?.escalation?.confidenceThreshold??t.base.policy?.confidence?.min??.7,...t.base.policy?.escalation}},memory:t.base.memory??{maxEntries:120,ttlMinutes:120},tools:t.tools??t.base.tools,instructions:`${t.base.instructions}\n\nAlways cite support knowledge sources and flag compliance/billing issues for human review when unsure.`}),thresholds:{autoResolveMinConfidence:t.autoEscalateThreshold??.75,maxIterations:6}}}export{t as defineSupportBot};
+import{defineAgent as e}from"@lssm/lib.ai-agent";function t(t){return{...e({...t.base,policy:{...t.base.policy,confidence:{min:t.base.policy?.confidence?.min??.7,default:t.base.policy?.confidence?.default??.6},escalation:{confidenceThreshold:t.autoEscalateThreshold??t.base.policy?.escalation?.confidenceThreshold??t.base.policy?.confidence?.min??.7,...t.base.policy?.escalation}},memory:t.base.memory??{maxEntries:120,ttlMinutes:120},tools:t.tools??t.base.tools,instructions:`${t.base.instructions}\n\nAlways cite support knowledge sources and flag compliance/billing issues for human review when unsure.`}),thresholds:{autoResolveMinConfidence:t.autoEscalateThreshold??.75,maxIterations:6}}}export{t as defineSupportBot};

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@lssm/lib.support-bot",
-  "version": "0.0.0-canary-20251217062139",
+  "version": "0.0.0-canary-20251217060834",
   "type": "module",
   "main": "./dist/index.js",
   "module": "./dist/index.js",
@@ -23,12 +23,12 @@
     "test": "bun run"
   },
   "dependencies": {
-    "@lssm/lib.ai-agent": "0.0.0-canary-20251217062139",
-    "@lssm/lib.contracts": "0.0.0-canary-20251217062139"
+    "@lssm/lib.ai-agent": "0.0.0-canary-20251217060834",
+    "@lssm/lib.contracts": "0.0.0-canary-20251217060834"
   },
   "devDependencies": {
-    "@lssm/tool.tsdown": "0.0.0-canary-20251217062139",
-    "@lssm/tool.typescript": "0.0.0-canary-20251217062139",
+    "@lssm/tool.tsdown": "0.0.0-canary-20251217060834",
+    "@lssm/tool.typescript": "0.0.0-canary-20251217060834",
     "tsdown": "^0.17.4",
     "typescript": "^5.9.3"
   },

package/dist/ai-agent/dist/agent/agent-factory.js

@@ -1 +0,0 @@
-import"./contract-spec-agent.js";

package/dist/ai-agent/dist/agent/contract-spec-agent.js

@@ -1 +0,0 @@
-import"../tools/tool-adapter.js";import"../tools/knowledge-tool.js";import*as e from"zod";import"ai";e.object({tenantId:e.string().optional(),actorId:e.string().optional(),sessionId:e.string().optional(),metadata:e.record(e.string(),e.unknown()).optional()});

package/dist/ai-agent/dist/agent/index.js

@@ -1 +0,0 @@
-import"./contract-spec-agent.js";import"./agent-factory.js";

package/dist/ai-agent/dist/approval/index.js

@@ -1 +0,0 @@
-import"./workflow.js";

package/dist/ai-agent/dist/approval/workflow.js

@@ -1 +0,0 @@
-import"node:crypto";

package/dist/ai-agent/dist/index.js

@@ -1 +0,0 @@
-import{e}from"./spec/spec.js";import"./schema/json-schema-to-zod.js";import"./tools/tool-adapter.js";import"./tools/knowledge-tool.js";import"./agent/contract-spec-agent.js";import"./agent/agent-factory.js";import"./agent/index.js";import"./tools/mcp-client.js";import"./tools/mcp-server.js";import"./tools/index.js";import"./schema/schema-output.js";import"./schema/index.js";import"./approval/workflow.js";import"./approval/index.js";import"ai";

package/dist/ai-agent/dist/schema/index.js

@@ -1 +0,0 @@
-import"./json-schema-to-zod.js";import"./schema-output.js";

package/dist/ai-agent/dist/schema/json-schema-to-zod.js

@@ -1 +0,0 @@
-import"zod";

package/dist/ai-agent/dist/schema/schema-output.js

@@ -1 +0,0 @@
-import"./json-schema-to-zod.js";import"zod";import"ai";

package/dist/ai-agent/dist/spec/spec.js

@@ -1 +0,0 @@
-function e(e){if(!e.meta?.name)throw Error(`Agent name is required`);if(!Number.isFinite(e.meta.version))throw Error(`Agent ${e.meta.name} is missing a numeric version`);if(!e.instructions?.trim())throw Error(`Agent ${e.meta.name} requires instructions`);if(!e.tools?.length)throw Error(`Agent ${e.meta.name} must expose at least one tool`);let t=new Set;for(let n of e.tools){if(t.has(n.name))throw Error(`Agent ${e.meta.name} has duplicate tool name: ${n.name}`);t.add(n.name)}return Object.freeze(e)}export{e};

package/dist/ai-agent/dist/tools/index.js

@@ -1 +0,0 @@
-import"./tool-adapter.js";import"./knowledge-tool.js";import"./mcp-client.js";import"./mcp-server.js";

package/dist/ai-agent/dist/tools/knowledge-tool.js

@@ -1 +0,0 @@
-import"zod";import"ai";

package/dist/ai-agent/dist/tools/mcp-client.js

@@ -1 +0,0 @@
-import"@ai-sdk/mcp";import"@ai-sdk/mcp/mcp-stdio";

package/dist/ai-agent/dist/tools/mcp-server.js

@@ -1 +0,0 @@
-import"../schema/json-schema-to-zod.js";import"zod";import"@modelcontextprotocol/sdk/server/mcp.js";

package/dist/ai-agent/dist/tools/tool-adapter.js

@@ -1 +0,0 @@
-import"../schema/json-schema-to-zod.js";import"ai";