@livechat/customer-sdk 4.0.2 → 5.0.1

package/types/serverFrameParser.d.ts

@@ -1,7 +1,11 @@
 import { O } from 'ts-toolbelt';
 import * as clientEntities from './types/clientEntities';
 import * as serverEntities from './types/serverEntities';
-import { Request, Push, DirectResponse } from './types/frames';
+import { DirectResponse, IncomingWelcomeMessagePush, Push, Request } from './types/frames';
+export declare const parseIncomingWelcomeMessagePush: (payload: IncomingWelcomeMessagePush['payload']) => {
+    id: string;
+    event: clientEntities.PredictedWelcomeMessageEvent;
+};
 export declare const parseForm: (form: {
     id: string;
     fields: serverEntities.FormField[];
@@ -64,16 +68,9 @@ export declare const parsePush: (push: Push) => {
 } | {
     action: "customer_disconnected";
     payload: {
-        reason: "customer_banned" | "license_expired" | "product_version_changed" | "logged_out_remotely" | "misdirected_connection" | "access_token_expired" | "connection_timeout" | "customer_temporarily_blocked" | "inactivity_timeout" | "internal_error" | "license_not_found" | "service_temporarily_unavailable" | "too_many_connections" | "too_many_unauthorized_connections" | "unsupported_version";
+        reason: "access_token_expired" | "connection_timeout" | "customer_banned" | "customer_temporarily_blocked" | "inactivity_timeout" | "internal_error" | "license_expired" | "license_not_found" | "misdirected_connection" | "product_version_changed" | "service_temporarily_unavailable" | "too_many_connections" | "too_many_unauthorized_connections" | "unsupported_version" | "logged_out_remotely";
         data?: any;
     };
-} | {
-    action: "customer_page_updated";
-    payload: {
-        url: string;
-        title: string | undefined;
-        openedAt: string;
-    };
 } | {
     action: "customer_updated";
     payload: {
@@ -179,6 +176,30 @@ export declare const parsePush: (push: Push) => {
             isTyping: boolean;
         };
     };
+} | {
+    action: "incoming_thinking_indicator";
+    payload: {
+        description?: string | undefined;
+        title?: string | undefined;
+        customId?: string | undefined;
+        chatId: string;
+        threadId: string;
+        authorId: string;
+        sentAt: string;
+    };
+} | {
+    action: "incoming_event_preview";
+    payload: {
+        chatId: string;
+        threadId: string;
+        event: clientEntities.Event | null;
+    };
+} | {
+    action: "incoming_welcome_message";
+    payload: {
+        id: string;
+        event: clientEntities.PredictedWelcomeMessageEvent;
+    };
 } | {
     action: "queue_position_updated";
     payload: {
@@ -215,6 +236,7 @@ export declare const parsePush: (push: Push) => {
     payload: {
         chatId: string;
         userId: string;
+        reason: "manual" | "disconnected" | "signed_out" | "remotely_signed_out" | "deleted" | "chat_deactivated" | "inactive" | "other";
     };
 };
 export declare const parseResponse: ({ request, response, }: {
@@ -284,9 +306,6 @@ export declare const parseResponse: ({ request, response, }: {
         };
         enabled: true;
     };
-} | {
-    action: "get_predicted_agent";
-    payload: clientEntities.PredictedAgent;
 } | {
     action: "get_url_info";
     payload: clientEntities.UrlInfo;
@@ -342,6 +361,15 @@ export declare const parseResponse: ({ request, response, }: {
     payload: Readonly<{
         readonly success: true;
     }>;
+} | {
+    action: "request_welcome_message";
+    payload: {
+        id: string;
+        predictedAgent: clientEntities.PredictedAgent['agent'] & {
+            botType: 'chatbot' | 'ai_agent';
+        };
+        queue: boolean;
+    };
 } | {
     action: "send_sneak_peek";
     payload: Readonly<{
@@ -352,6 +380,11 @@ export declare const parseResponse: ({ request, response, }: {
     payload: Readonly<{
         readonly success: true;
     }>;
+} | {
+    action: "send_greeting_button_clicked";
+    payload: Readonly<{
+        readonly success: true;
+    }>;
 } | {
     action: "send_rich_message_postback";
     payload: Readonly<{
@@ -369,9 +402,10 @@ export declare const parseResponse: ({ request, response, }: {
     }>;
 } | {
     action: "update_customer_page";
-    payload: Readonly<{
-        readonly success: true;
-    }>;
+    payload: {
+        groups: never;
+        success: true;
+    };
 } | {
     action: "update_event_properties";
     payload: Readonly<{

package/types/sideEffects/checkGoals.d.ts

@@ -1,5 +1,5 @@
 import { CustomerAuth } from '@livechat/customer-auth';
-import { Store, CustomerSessionFields } from '../types';
+import { CustomerSessionFields, Store } from '../types';
 declare const checkGoals: (store: Store, auth: CustomerAuth, sessionFields?: CustomerSessionFields) => Promise<void>;
 export default checkGoals;
 //# sourceMappingURL=checkGoals.d.ts.map

package/types/sideEffects/index.d.ts

@@ -1,13 +1,14 @@
 import { CustomerAuth } from '@livechat/customer-auth';
 import { SocketClient } from '../socketClient';
-import { Action } from '../types/actions';
 import { CustomerDataProvider, Store } from '../types';
-declare const _default: ({ auth, customerDataProvider, emitter, socket, licenseId, }: {
+import { Action } from '../types/actions';
+declare const _default: ({ auth, customerDataProvider, emitter, socket, parentStorage, hasCustomIdentityProvider, }: {
     auth: CustomerAuth;
     customerDataProvider?: CustomerDataProvider | undefined;
     socket: SocketClient;
     emitter: any;
-    licenseId: number;
+    parentStorage?: Storage | undefined;
+    hasCustomIdentityProvider: boolean;
 }) => (action: Action, store: Store) => void;
 export default _default;
 //# sourceMappingURL=index.d.ts.map

package/types/sideStorage.d.ts

@@ -1,5 +1,6 @@
 import { Store } from './types';
 import { SideStorage } from './types/serverEntities';
-export declare const getSideStorage: (store: Store, licenseId: number) => Promise<SideStorage>;
-export declare const saveSideStorage: (store: Store, sideStorage: SideStorage) => void;
+export declare const getSideStorage: (store: Store, parentStorage?: Storage) => Promise<SideStorage>;
+export declare const saveSideStorage: (store: Store, sideStorage: SideStorage, parentStorage?: Storage) => void;
+export declare const clearSideStorage: (store: Store, parentStorage?: Storage) => void;
 //# sourceMappingURL=sideStorage.d.ts.map

package/types/socketClient.d.ts

@@ -1,6 +1,6 @@
 import { PlatformClient } from '@livechat/platform-client';
 import { Store } from './types';
-import { Push, PushResponse, Response, ResponseError, Request } from './types/frames';
+import { Push, PushResponse, Request, Response, ResponseError } from './types/frames';
 type Incoming = Push | PushResponse | Response | ResponseError;
 type ParametrizedPlatformClient = PlatformClient<Incoming, Request>;
 export type SocketClient = ParametrizedPlatformClient & {

package/types/socketListener.d.ts

@@ -2,10 +2,10 @@ import { SocketClient } from './socketClient';
 import { Store } from './types';
 import { Push, PushResponse, ResponseError } from './types/frames';
 declare const _default: (store: Store, socket: SocketClient) => {
-    <Key extends keyof import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>>(type: Key, handler?: import("mitt").Handler<import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>[Key]> | undefined): void;
-    (type: "*", handler: import("mitt").WildcardHandler<import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>>): void;
+    <Key extends keyof import("@livechat/platform-client/types").PlatformClientEvents<Push | import("./types/frames").Response | PushResponse | ResponseError>>(type: Key, handler?: import("mitt").Handler<import("@livechat/platform-client/types").PlatformClientEvents<Push | import("./types/frames").Response | PushResponse | ResponseError>[Key]> | undefined): void;
+    (type: "*", handler: import("mitt").WildcardHandler<import("@livechat/platform-client/types").PlatformClientEvents<Push | import("./types/frames").Response | PushResponse | ResponseError>>): void;
 } & {
-    (type: "*", handler: import("mitt").WildcardHandler<import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>>): void;
+    (type: "*", handler: import("mitt").WildcardHandler<import("@livechat/platform-client/types").PlatformClientEvents<Push | import("./types/frames").Response | PushResponse | ResponseError>>): void;
     (): void;
 };
 export default _default;

package/types/types/actions.d.ts

@@ -1,9 +1,9 @@
 import { Any, O } from 'ts-toolbelt';
 import * as reduxActions from '../constants/reduxActions';
-import { CustomerSessionFields, Page } from '.';
+import * as serverFrameParser from '../serverFrameParser';
 import * as clientEntities from './clientEntities';
 import * as serverEntities from './serverEntities';
-import * as serverFrameParser from '../serverFrameParser';
+import { CustomerSessionFields, Page } from '.';
 import { PushResponse, Request } from './frames';
 export type ChangeRegionAction = {
     type: typeof reduxActions.CHANGE_REGION;
@@ -152,6 +152,16 @@ export type UpdateCustomerPageAction = {
     type: typeof reduxActions.UPDATE_CUSTOMER_PAGE;
     payload: Page;
 };
-export type Action = ChangeRegionAction | CheckGoalsAction | DestroyAction | FailAllRequestsAction | LoginSuccessAction | PauseConnectionAction | PrefetchTokenAction | PushReceivedAction | PushResponseReceivedAction | ReconnectAction | RequestFailedAction | ResponseReceivedAction | SendRequestAction | SetChatActiveAction | SetSelfIdAction | SocketConnectedAction | SocketDisconnectedAction | SocketRecoveredAction | SocketUnstableAction | StartConnectionAction | UpdateCustomerPageAction;
+export type ClearSensitiveSessionStateAction = {
+    type: typeof reduxActions.CLEAR_SENSITIVE_SESSION_STATE;
+};
+export type IdentityChangedAction = {
+    type: typeof reduxActions.IDENTITY_CHANGED;
+    payload: {
+        previousId: string;
+        newId: string;
+    };
+};
+export type Action = ChangeRegionAction | CheckGoalsAction | DestroyAction | FailAllRequestsAction | LoginSuccessAction | PauseConnectionAction | PrefetchTokenAction | PushReceivedAction | PushResponseReceivedAction | ReconnectAction | RequestFailedAction | ResponseReceivedAction | SendRequestAction | SetChatActiveAction | SetSelfIdAction | SocketConnectedAction | SocketDisconnectedAction | SocketRecoveredAction | SocketUnstableAction | StartConnectionAction | UpdateCustomerPageAction | ClearSensitiveSessionStateAction | IdentityChangedAction;
 export {};
 //# sourceMappingURL=actions.d.ts.map

package/types/types/clientEntities.d.ts

@@ -8,6 +8,7 @@ export type Greeting = {
     addon: string | null;
     uniqueId: string;
     displayedFirstTime: boolean;
+    isExitIntent: boolean;
     accepted: boolean;
     subtype: GreetingSubtype;
     event: GreetingEvent;
@@ -120,7 +121,9 @@ export type PredictedAgent = {
     }>;
     queue: boolean;
 };
-export type CustomerUpdate = Any.Compute<Partial<Pick<Customer, 'avatar' | 'email' | 'name' | 'sessionFields'>>>;
+export type CustomerUpdate = Any.Compute<Partial<Pick<Customer, 'avatar' | 'email' | 'name' | 'sessionFields'>> & {
+    nameIsDefault?: boolean;
+}>;
 export type FormType = serverEntities.FormType;
 type FormFieldOption = {
     id: string;
@@ -238,19 +241,85 @@ type RichMessageUrlButton = Any.Compute<RichMessageButtonBase & {
     value: string;
     target?: 'current' | 'new';
 }>;
+type RichMessageOpenExternalButton = Any.Compute<RichMessageButtonBase & {
+    type: 'open_external';
+    value: string;
+    target?: 'current' | 'new';
+}>;
+type RichMessageAddToCartButton = Any.Compute<RichMessageButtonBase & {
+    type: 'add_to_cart';
+    value: string;
+}>;
+type RichMessageShowGalleryButton = Any.Compute<RichMessageButtonBase & {
+    type: 'show_gallery';
+    value: string;
+}>;
 type RichMessagePhoneButton = Any.Compute<RichMessageButtonBase & {
     type: 'phone';
     value: string;
 }>;
+type RichMessageCopyButton = Any.Compute<RichMessageButtonBase & {
+    type: 'copy';
+    value: string;
+}>;
 type RichMessageCancelButton = Any.Compute<RichMessageButtonBase & {
     type: 'cancel';
 }>;
 type RichMessageWebviewButton = Any.Compute<RichMessageButtonBase & {
     type: 'webview';
     value: string;
-    webviewHeight?: 'full' | 'tall' | 'compact';
 }>;
-export type RichMessageButton = RichMessageButtonWithoutValue | RichMessageMessageButton | RichMessageUrlButton | RichMessagePhoneButton | RichMessageCancelButton | RichMessageWebviewButton;
+export type RichMessageButton = RichMessageButtonWithoutValue | RichMessageMessageButton | RichMessageUrlButton | RichMessageOpenExternalButton | RichMessageAddToCartButton | RichMessageShowGalleryButton | RichMessagePhoneButton | RichMessageCancelButton | RichMessageWebviewButton | RichMessageCopyButton;
+type RichMessageEcommerceAddonPriceRange = {
+    addonType: 'price_range';
+    rangeFrom?: string | number;
+    rangeTo?: string | number;
+    currency?: string;
+};
+type RichMessageEcommerceAddonMoreItems = {
+    addonType: 'more_items';
+};
+type RichMessageEcommerceAddon = RichMessageEcommerceAddonPriceRange | RichMessageEcommerceAddonMoreItems;
+type RichMessageEcommerceBaseOption = {
+    label: string;
+    optionId: string;
+    price?: string | number;
+    regularPrice?: string | number;
+    maxPrice?: string | number;
+    currency?: string;
+    selected?: boolean;
+    available?: boolean;
+};
+type RichMessageEcommerceTagOption = RichMessageEcommerceBaseOption;
+type RichMessageEcommerceSwatchOption = RichMessageEcommerceBaseOption & {
+    color: string;
+};
+type RichMessageEcommerceImageOption = RichMessageEcommerceBaseOption & {
+    imageUrl: string;
+    imageThumbnailUrl?: string;
+};
+type RichMessageEcommerceSelectOption = RichMessageEcommerceBaseOption;
+type RichMessageEcommerceWithTags = {
+    viewType: 'tags';
+    options?: RichMessageEcommerceTagOption[];
+};
+type RichMessageEcommerceWithSwatches = {
+    viewType: 'swatch';
+    options?: RichMessageEcommerceSwatchOption[];
+};
+type RichMessageEcommerceWithImages = {
+    viewType: 'images';
+    options?: RichMessageEcommerceImageOption[];
+};
+type RichMessageEcommerceWithSelect = {
+    viewType: 'select';
+    options?: RichMessageEcommerceSelectOption[];
+};
+type RichMessageEcommerce = {
+    productId: string;
+    label?: string;
+    addons?: RichMessageEcommerceAddon[];
+} & (RichMessageEcommerceWithTags | RichMessageEcommerceWithSwatches | RichMessageEcommerceWithImages | RichMessageEcommerceWithSelect);
 export type RichMessageElement = {
     title?: string;
     subtitle?: string;
@@ -263,10 +332,11 @@ export type RichMessageElement = {
         width?: number;
         height?: number;
     };
+    ecommerce?: RichMessageEcommerce;
     buttons?: RichMessageButton[];
 };
 export type AvailabilityStatus = 'online' | 'offline';
-type RichMessageTemplate = 'cards' | 'quick_replies' | 'sticker';
+type RichMessageTemplate = 'cards' | 'quick_replies' | 'sticker' | 'ecommerce';
 type Thumbnail = {
     url: string;
     height: number;
@@ -308,11 +378,13 @@ type NonImageSpecificProps = {
 type FormSpecificProps = {
     type: typeof eventTypes.FORM;
     formId: string;
+    formType?: string;
     fields: FormField[];
 };
 type FilledFormSpecificProps = {
     type: typeof eventTypes.FILLED_FORM;
     formId: string;
+    formType?: string;
     fields: FilledFormField[];
 };
 type CustomEventSpecificProps = {
@@ -363,6 +435,7 @@ export type Message = Any.Compute<NonSpecificEventBase & MessageSpecificProps>;
 export type RichMessage = Any.Compute<NonSpecificEventBase & RichMessageSpecificProps>;
 export type SystemMessage = Any.Compute<NonSpecificEventBase & SystemMessageSpecificProps>;
 export type GreetingEvent = Object.Update<Message | RichMessage, 'threadId', null>;
+export type PredictedWelcomeMessageEvent = Object.Update<Omit<Message, 'postback'> | RichMessage, 'threadId', null>;
 export type Event = File | Form | FilledForm | Message | RichMessage | SystemMessage | CustomEvent;
 export type UrlInfo = {
     url: string;

package/types/types/frames.d.ts

@@ -56,14 +56,6 @@ export type CustomerDisconnectedPush = {
         data?: any;
     };
 };
-export type CustomerPageUpdatedPush = {
-    action: typeof serverPushActions.CUSTOMER_PAGE_UPDATED;
-    payload: {
-        url: string;
-        title?: string;
-        opened_at: string;
-    };
-};
 export type CustomerSideStorageUpdatedPush = {
     action: typeof serverPushActions.CUSTOMER_SIDE_STORAGE_UPDATED;
     payload: {
@@ -181,6 +173,33 @@ export type IncomingTypingIndicatorPush = {
         };
     };
 };
+export type IncomingThinkingIndicatorPush = {
+    action: typeof serverPushActions.INCOMING_THINKING_INDICATOR;
+    payload: {
+        chat_id: string;
+        thread_id: string;
+        author_id: string;
+        sent_at: string;
+        custom_id?: string;
+        title?: string;
+        description?: string;
+    };
+};
+export type IncomingEventPreviewPush = {
+    action: typeof serverPushActions.INCOMING_EVENT_PREVIEW;
+    payload: {
+        chat_id: string;
+        thread_id: string;
+        event: serverEntities.Event;
+    };
+};
+export type IncomingWelcomeMessagePush = {
+    action: typeof serverPushActions.INCOMING_WELCOME_MESSAGE;
+    payload: {
+        id: string;
+        event: serverEntities.PredictedWelcomeMessage;
+    };
+};
 export type QueuePositionUpdatedPush = {
     action: typeof serverPushActions.QUEUE_POSITION_UPDATED;
     payload: {
@@ -219,6 +238,7 @@ export type UserRemovedFromChatPush = {
         chat_id: string;
         thread_id: string;
         user_id: string;
+        reason: 'disconnected' | 'signed_out' | 'remotely_signed_out' | 'deleted' | 'chat_deactivated' | 'manual' | 'inactive' | 'other';
     };
 };
 export type PushResponse = Any.Compute<{
@@ -227,7 +247,7 @@ export type PushResponse = Any.Compute<{
 } & (ChatDeactivatedPush | IncomingChatPush | IncomingEventPush)>;
 export type Push = Any.Compute<{
     type: 'push';
-} & (ChatDeactivatedPush | ChatPropertiesDeletedPush | ChatPropertiesUpdatedPush | ChatTransferredPush | CustomerDisconnectedPush | CustomerPageUpdatedPush | CustomerSideStorageUpdatedPush | CustomerUpdatedPush | EventPropertiesDeletedPush | EventPropertiesUpdatedPush | EventUpdatedPush | EventsMarkedAsSeenPush | GreetingAcceptedPush | GreetingCanceledPush | GroupsStatusUpdatedPush | IncomingChatPush | IncomingEventPush | IncomingMulticastPush | IncomingGreetingPush | IncomingRichMessagePostbackPush | IncomingTypingIndicatorPush | QueuePositionUpdatedPush | ThreadPropertiesDeletedPush | ThreadPropertiesUpdatedPush | UserAddedToChatPush | UserRemovedFromChatPush)>;
+} & (ChatDeactivatedPush | ChatPropertiesDeletedPush | ChatPropertiesUpdatedPush | ChatTransferredPush | CustomerDisconnectedPush | CustomerSideStorageUpdatedPush | CustomerUpdatedPush | EventPropertiesDeletedPush | EventPropertiesUpdatedPush | EventUpdatedPush | EventsMarkedAsSeenPush | GreetingAcceptedPush | GreetingCanceledPush | GroupsStatusUpdatedPush | IncomingChatPush | IncomingEventPush | IncomingMulticastPush | IncomingGreetingPush | IncomingRichMessagePostbackPush | IncomingTypingIndicatorPush | IncomingThinkingIndicatorPush | IncomingEventPreviewPush | IncomingWelcomeMessagePush | QueuePositionUpdatedPush | ThreadPropertiesDeletedPush | ThreadPropertiesUpdatedPush | UserAddedToChatPush | UserRemovedFromChatPush)>;
 export type AcceptGreetingRequest = {
     action: typeof serverRequestActions.ACCEPT_GREETING;
     payload: {
@@ -289,12 +309,6 @@ export type GetFormRequest = {
         group_id: number;
     };
 };
-export type GetPredictedAgentRequest = {
-    action: typeof serverRequestActions.GET_PREDICTED_AGENT;
-    payload: {
-        group_id?: number;
-    };
-};
 export type GetUrlInfoRequest = {
     action: typeof serverRequestActions.GET_URL_INFO;
     payload: {
@@ -344,6 +358,7 @@ export type LoginRequest = {
         is_mobile?: boolean;
         group_id?: number;
         referrer?: string;
+        tab_id?: string;
         pushes?: Record<string, ReadonlyArray<SubscribablePush>>;
     };
 };
@@ -354,6 +369,12 @@ export type MarkEventsAsSeenRequest = {
         seen_up_to: string;
     };
 };
+export type RequestWelcomeMessageRequest = {
+    action: typeof serverRequestActions.REQUEST_WELCOME_MESSAGE;
+    payload: {
+        id?: string;
+    };
+};
 export type ResumeChatRequest = {
     action: typeof serverRequestActions.RESUME_CHAT;
     payload: {
@@ -378,6 +399,13 @@ export type SendEventRequest = {
         attach_to_last_thread?: boolean;
     };
 };
+export type SendGreetingButtonClickedRequest = {
+    action: typeof serverRequestActions.SEND_GREETING_BUTTON_CLICKED;
+    payload: {
+        greeting_unique_id: string;
+        button_id: string;
+    };
+};
 export type SendRichMessagePostbackRequest = {
     action: typeof serverRequestActions.SEND_RICH_MESSAGE_POSTBACK;
     payload: {
@@ -461,7 +489,7 @@ export type UpdateThreadPropertiesRequest = {
 export type Request = Any.Compute<{
     request_id: string;
     version?: string;
-} & (AcceptGreetingRequest | CancelGreetingRequest | DeactivateChatRequest | DeleteChatPropertiesRequest | DeleteEventPropertiesRequest | DeleteThreadPropertiesRequest | GetChatRequest | GetCustomerRequest | GetFormRequest | GetPredictedAgentRequest | GetUrlInfoRequest | ListGroupStatusesRequest | ListChatsRequest | ListThreadsRequest | LoginRequest | MarkEventsAsSeenRequest | ResumeChatRequest | SendEventRequest | SendRichMessagePostbackRequest | SendSneakPeekRequest | SetCustomerSessionFieldsRequest | StartChatRequest | UpdateChatPropertiesRequest | UpdateCustomerPageRequest | UpdateCustomerRequest | UpdateEventPropertiesRequest | UpdateThreadPropertiesRequest)>;
+} & (AcceptGreetingRequest | CancelGreetingRequest | DeactivateChatRequest | DeleteChatPropertiesRequest | DeleteEventPropertiesRequest | DeleteThreadPropertiesRequest | GetChatRequest | GetCustomerRequest | GetFormRequest | GetUrlInfoRequest | ListGroupStatusesRequest | ListChatsRequest | ListThreadsRequest | LoginRequest | MarkEventsAsSeenRequest | RequestWelcomeMessageRequest | ResumeChatRequest | SendEventRequest | SendGreetingButtonClickedRequest | SendRichMessagePostbackRequest | SendSneakPeekRequest | SetCustomerSessionFieldsRequest | StartChatRequest | UpdateChatPropertiesRequest | UpdateCustomerPageRequest | UpdateCustomerRequest | UpdateEventPropertiesRequest | UpdateThreadPropertiesRequest)>;
 export type AcceptGreetingResponse = {
     action: typeof serverRequestActions.ACCEPT_GREETING;
     payload: EmptyObj;
@@ -506,13 +534,6 @@ export type GetFormResponse = {
         enabled: false;
     };
 };
-export type GetPredictedAgentResponse = {
-    action: typeof serverRequestActions.GET_PREDICTED_AGENT;
-    payload: {
-        agent: serverEntities.PredictedAgent;
-        queue: boolean;
-    };
-};
 export type GetUrlInfoResponse = {
     action: typeof serverRequestActions.GET_URL_INFO;
     payload: {
@@ -566,6 +587,16 @@ export type MarkEventsAsSeenResponse = {
     action: typeof serverRequestActions.MARK_EVENTS_AS_SEEN;
     payload: EmptyObj;
 };
+export type RequestWelcomeMessageResponse = {
+    action: typeof serverRequestActions.REQUEST_WELCOME_MESSAGE;
+    payload: {
+        id: string;
+        predicted_agent: serverEntities.PredictedAgent & {
+            bot_type: 'chatbot' | 'ai_agent';
+        };
+        queue: boolean;
+    };
+};
 export type ResumeChatResponse = {
     action: typeof serverRequestActions.RESUME_CHAT;
     payload: {
@@ -578,6 +609,10 @@ export type SendEventResponse = {
         event_id: string;
     };
 };
+export type SendGreetingButtonClickedResponse = {
+    action: typeof serverRequestActions.SEND_GREETING_BUTTON_CLICKED;
+    payload: EmptyObj;
+};
 export type SendRichMessagePostbackResponse = {
     action: typeof serverRequestActions.SEND_RICH_MESSAGE_POSTBACK;
     payload: EmptyObj;
@@ -621,7 +656,7 @@ export type Response = Any.Compute<{
     type: 'response';
     request_id: string;
     success: true;
-} & (AcceptGreetingResponse | CancelGreetingResponse | DeleteChatPropertiesResponse | DeleteEventPropertiesResponse | DeleteThreadPropertiesResponse | GetChatResponse | GetCustomerResponse | GetFormResponse | GetPredictedAgentResponse | GetUrlInfoResponse | ListChatsResponse | ListGroupStatusesResponse | ListThreadsResponse | LoginResponse | MarkEventsAsSeenResponse | ResumeChatResponse | SendEventResponse | SendRichMessagePostbackResponse | SendSneakPeekResponse | SetCustomerSessionFieldsResponse | StartChatResponse | UpdateChatPropertiesResponse | UpdateCustomerPageResponse | UpdateCustomerResponse | UpdateEventPropertiesResponse | UpdateThreadPropertiesResponse)>;
+} & (AcceptGreetingResponse | CancelGreetingResponse | DeleteChatPropertiesResponse | DeleteEventPropertiesResponse | DeleteThreadPropertiesResponse | SendGreetingButtonClickedResponse | GetChatResponse | GetCustomerResponse | GetFormResponse | GetUrlInfoResponse | ListChatsResponse | ListGroupStatusesResponse | ListThreadsResponse | LoginResponse | MarkEventsAsSeenResponse | RequestWelcomeMessageResponse | ResumeChatResponse | SendEventResponse | SendRichMessagePostbackResponse | SendSneakPeekResponse | SetCustomerSessionFieldsResponse | StartChatResponse | UpdateChatPropertiesResponse | UpdateCustomerPageResponse | UpdateCustomerResponse | UpdateEventPropertiesResponse | UpdateThreadPropertiesResponse)>;
 export type DirectResponse = Exclude<Response, {
     action: typeof serverRequestActions.RESUME_CHAT | typeof serverRequestActions.SEND_EVENT | typeof serverRequestActions.START_CHAT;
 }>;

package/types/types/serverEntities.d.ts

@@ -8,6 +8,7 @@ export type Greeting = {
     displayed_first_time: boolean;
     accepted?: boolean;
     subtype?: string;
+    is_exit_intent: boolean;
     event: GreetingEvent;
     agent: {
         id: string;
@@ -138,7 +139,9 @@ export type ChatUser = ChatAgent | ChatCustomer;
 export type PredictedAgent = Any.Compute<Pick<Agent, 'id' | 'avatar' | 'job_title' | 'type' | 'name'> & {
     is_bot: boolean;
 }>;
-export type CustomerUpdate = Pick<Customer, 'avatar' | 'email' | 'name' | 'session_fields'>;
+export type CustomerUpdate = Pick<Customer, 'avatar' | 'email' | 'name' | 'session_fields'> & {
+    name_is_default?: boolean;
+};
 export type FormType = 'prechat' | 'postchat' | 'ticket';
 type FormFieldOption = {
     id: string;
@@ -278,6 +281,7 @@ type RichMessageButtonBase = {
     text: string;
     user_ids: string[];
     role?: RichMessageButtonRole;
+    button_id?: string;
 };
 type RichMessageButtonWithoutValue = Any.Compute<RichMessageButtonBase & {
     type?: undefined;
@@ -291,10 +295,27 @@ type RichMessageUrlButton = Any.Compute<RichMessageButtonBase & {
     value: string;
     target?: 'current' | 'new';
 }>;
+type RichMessageOpenExternalButton = Any.Compute<RichMessageButtonBase & {
+    type: 'open_external';
+    value: string;
+    target?: 'current' | 'new';
+}>;
+type RichMessageAddToCartButton = Any.Compute<RichMessageButtonBase & {
+    type: 'add_to_cart';
+    value: string;
+}>;
+type RichMessageShowGalleryButton = Any.Compute<RichMessageButtonBase & {
+    type: 'show_gallery';
+    value: string;
+}>;
 type RichMessagePhoneButton = Any.Compute<RichMessageButtonBase & {
     type: 'phone';
     value: string;
 }>;
+type RichMessageCopyButton = Any.Compute<RichMessageButtonBase & {
+    type: 'copy';
+    value: string;
+}>;
 type RichMessageCancelButton = Any.Compute<RichMessageButtonBase & {
     type: 'cancel';
 }>;
@@ -303,7 +324,57 @@ type RichMessageWebviewButton = Any.Compute<RichMessageButtonBase & {
     value: string;
     webview_height?: 'full' | 'tall' | 'compact';
 }>;
-export type RichMessageButton = RichMessageButtonWithoutValue | RichMessageMessageButton | RichMessageUrlButton | RichMessagePhoneButton | RichMessageCancelButton | RichMessageWebviewButton;
+export type RichMessageButton = RichMessageButtonWithoutValue | RichMessageMessageButton | RichMessageUrlButton | RichMessageOpenExternalButton | RichMessageAddToCartButton | RichMessageShowGalleryButton | RichMessagePhoneButton | RichMessageCancelButton | RichMessageWebviewButton | RichMessageCopyButton;
+type RichMessageEcommerceAddonPriceRange = {
+    addon_type: 'price_range';
+    range_from?: string | number;
+    range_to?: string | number;
+    currency?: string;
+};
+type RichMessageEcommerceAddonMoreItems = {
+    addon_type: 'more_items';
+};
+type RichMessageEcommerceAddon = RichMessageEcommerceAddonPriceRange | RichMessageEcommerceAddonMoreItems;
+type RichMessageEcommerceBaseOption = {
+    label: string;
+    option_id: string;
+    price?: string | number;
+    regular_price?: string | number;
+    max_price?: string | number;
+    currency?: string;
+    selected?: boolean;
+    available?: boolean;
+};
+type RichMessageEcommerceTagOption = RichMessageEcommerceBaseOption;
+type RichMessageEcommerceSwatchOption = RichMessageEcommerceBaseOption & {
+    color: string;
+};
+type RichMessageEcommerceImageOption = RichMessageEcommerceBaseOption & {
+    image_url: string;
+    image_thumbnail_url?: string;
+};
+type RichMessageEcommerceSelectOption = RichMessageEcommerceBaseOption;
+type RichMessageEcommerceWithTags = {
+    view_type: 'tags';
+    options?: RichMessageEcommerceTagOption[];
+};
+type RichMessageEcommerceWithSwatches = {
+    view_type: 'swatch';
+    options?: RichMessageEcommerceSwatchOption[];
+};
+type RichMessageEcommerceWithImages = {
+    view_type: 'images';
+    options?: RichMessageEcommerceImageOption[];
+};
+type RichMessageEcommerceWithSelect = {
+    view_type: 'select';
+    options?: RichMessageEcommerceSelectOption[];
+};
+type RichMessageEcommerce = {
+    product_id: string;
+    label?: string;
+    addons?: RichMessageEcommerceAddon[];
+} & (RichMessageEcommerceWithTags | RichMessageEcommerceWithSwatches | RichMessageEcommerceWithImages | RichMessageEcommerceWithSelect);
 export type RichMessageElement = {
     title?: string;
     subtitle?: string;
@@ -316,9 +387,10 @@ export type RichMessageElement = {
         width?: number;
         height?: number;
     };
+    ecommerce?: RichMessageEcommerce;
     buttons?: RichMessageButton[];
 };
-type RichMessageTemplate = 'cards' | 'quick_replies' | 'sticker';
+type RichMessageTemplate = 'cards' | 'quick_replies' | 'sticker' | 'ecommerce';
 type ServerGeneratedEventBase = {
     id: string;
     author_id: string;
@@ -348,11 +420,13 @@ type NonImageSpecificProps = {
 type FormSpecificProps = {
     type: 'form';
     form_id: string;
+    form_type?: string;
     fields: FormField[];
 };
 type FilledFormSpecificProps = {
     type: 'filled_form';
     form_id: string;
+    form_type?: string;
     fields: FilledFormField[];
 };
 type MessageSpecificProps = {
@@ -404,6 +478,7 @@ export type RichMessage = Any.Compute<ServerGeneratedEventBase & EventBase & Ric
 export type SystemMessage = Any.Compute<ServerGeneratedEventBase & EventBase & SystemMessageSpecificProps>;
 export type CustomEvent = Any.Compute<ServerGeneratedEventBase & EventBase & CustomEventSpecificProps>;
 export type GreetingEvent = Message | RichMessage;
+export type PredictedWelcomeMessage = Omit<Message, 'postback'> | RichMessage;
 export type Event = File | Form | FilledForm | Message | RichMessage | SystemMessage | CustomEvent;
 export {};
 //# sourceMappingURL=serverEntities.d.ts.map