@livechat/customer-sdk 3.1.5 → 4.0.0

package/dist/customer-sdk.min.js

@@ -1 +1 @@
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r=t({},mn(e,t({},n,{author_id:"system"})),{type:Bt,text:n.text,systemMessageType:n.system_message_type});return n.text_vars&&(r.textVars=n.text_vars),r},kn=function(e,n){switch(n.type){case Ft:return In(e,n);case Gt:return function(e,n){return t({},mn(e,n),{authorId:"system",type:Gt,formId:n.form_id,fields:n.fields})}(e,n);case Yt:return En(e,n);case Vt:return bn(e,n);case zt:return On(e,n);case Bt:return Sn(e,n);case Jt:return Tn(e,n);default:return null}},Pn=function(e){return{id:e.id,addon:e.addon||null,uniqueId:e.unique_id,displayedFirstTime:e.displayed_first_time,accepted:e.accepted||!1,subtype:e.subtype||"greeting",event:kn(null,e.event),agent:{id:e.agent.id,name:e.agent.name,avatar:e.agent.avatar,jobTitle:e.agent.job_title,isBot:e.agent.is_bot||!1}}},Cn=function(e){return void 0===e&&(e={}),e.group_ids?{groupIds:e.group_ids}:{}},Nn=function(e){return v((function(e){return e.events_seen_up_to?e.events_seen_up_to:null}),(t="id",e.reduce((function(e,n){return 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e.dispatch(on(t.payload.payload.chat.id,!0));default:return}case Z:switch(t.payload.action){case Te:return void t.payload.payload.chatsSummary.filter((function(e){var t=e.active;return ot(n,e.id)!==t})).forEach((function(t){e.dispatch(on(t.id,t.active))}));default:return}}},Gn=function(e,t){t.forEach((function(t){if("present"in t){var r=n(t,["present"]);e("user_data",r)}else if(t.type!==et)e("user_data",t);else{var o=n(t,["statistics"]);e("user_data",o)}}))},Yn=function(e,t){var n,r=t.content;"lc2"===t.type&&("groups_update"===r.name&&"groups"in r&&0!==(h(n=r.groups)?n:Object.keys(n)).length&&e("availability_updated",{availability:"offline"===r.groups[0].status?"offline":"online"}))},Vn=function(e,t){var n=e.emit,r=e.store,o=t.payload;switch(o.action){case Mt:return o.payload.properties.lc2&&"queue_pos"in 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Nt:if(null===o.payload.event)return;return void n(o.action,o.payload);case qt:return void n(o.action,o.payload);case jt:return Yn(n,o.payload),void n(o.action,o.payload);case Ut:return Gn(n,[o.payload.user]),void n(o.action,o.payload);default:return void n(o.action,o.payload)}},zn=function(e,t){var n=e.emit,r=t.payload;switch(r.action){case vt:return void r.resolve(yn);case me:return Gn(n,r.payload.users),void r.resolve(r.payload);case Ct:return Gn(n,r.payload.chat.users),void r.resolve(r.payload);case Nt:return void r.resolve(r.payload.event);case Te:return Gn(n,r.payload.users),void r.resolve(r.payload);default:return void r.resolve(r.payload)}},Bn=function(e){var n=e.auth,r=e.emitter,o=e.socket,a=r.emit,i=fn(n,e.customerDataProvider);return function(e,c){switch(e.type){case F:return void o.reinitialize();case G:return void function(e,t,n){return t.getToken().then((function(t){var r=e.getState();null===rt(r)&&e.dispatch(an(t.entityId));var o=r.page;if(o&&o.url){var 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o.disconnect(),void("manual"!==y.reason&&a("disconnected",y));case J:return e.payload.fresh?void n.getFreshToken().catch(g):void n.hasToken().then((function(e){return e?n.getToken().then((function(e){if(36e5>=e.creationDate+e.expiresIn-Date.now())return n.invalidate().then(n.getFreshToken)})):n.getToken()})).catch(g);case K:return e.payload.action===gt||Fn(c,e),void Vn({emit:a,store:c},e);case X:return Fn(c,e),void zn({emit:a},e);case W:return vn(c,se),void o.reconnect(e.payload.delay);case Q:var E=e.payload;return void(0,E.reject)(lt(E.error));case Z:return Fn(c,e),void zn({emit:a},e);case $:var b=c.getState();return function(e){return tt(e)===Qe}(b)?void _n(c,e,{code:le,message:"SDK destroyed."}):at(b)||"login"===e.payload.source?void function(e,n){var r=n.payload,o=t({request_id:r.id},r.request);switch(o.action){case Se:var a=[];return void e.emit(t({},o,{version:"3.3",payload:t({},o.payload,{pushes:{3.3:I(Ht).filter((function(e){return 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t=e.typing_indicator;return{chatId:e.chat_id,typingIndicator:{authorId:t.author_id,isTyping:t.is_typing}}},dr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,queue:Mn(e.queue)}},pr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,properties:e.properties}},lr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,properties:e.properties}},fr=function(e){return{chatId:e.chat_id,user:Ln(e.user),present:e.user.present}},hr=function(e){return{chatId:e.chat_id,userId:e.user_id}},vr=function(e){return e.map((function(e){switch(e.type){case"group_chooser":return t({},e,{options:e.options.map((function(e){var r=e.group_id;return t({},n(e,["group_id"]),{groupId:r})}))});case"rating":var r=e.comment_label;return t({},n(e,["comment_label"]),{commentLabel:r});default:return e}}))},_r=function(e){var n,r;return{id:e.id,fields:!("id"in e.fields[0])?(n=e.fields,r=n.map((function(e,n){return t({},e,{id:n+""})})),vr(r)):vr(e.fields)}},yr=function(e){return e.enabled?t({},e,{form:_r(e.form)}):e},mr=function(e){var t={url:e.url};return e.title&&(t.title=e.title),e.description&&(t.description=e.description),e.image_url&&(t.imageUrl="https://"+e.image_url.replace(P,""),e.image_width&&e.image_height&&(t.imageWidth=e.image_width,t.imageHeight=e.image_height)),t},gr=function(e){var t,n,r,o,a,i,c=e.chats_summary.map((function(e){var t=e.last_thread_created_at,n=e.last_thread_id,r=e.last_event_per_type,o=e.properties,a=void 0===o?{}:o,i=e.users,c={id:e.id,active:e.active,access:Cn(e.access),properties:a,users:i.map(Ln),lastThreadId:n||null,lastThreadCreatedAt:t||null,eventsSeenUpToMap:Nn(i)};if(!r)return c;c.lastEventsPerType=v((function(e){return kn(e.thread_id,e.event)}),r);var s,u=r,d=Object.keys(u).map((function(e){return u[e]})),p=(s=d.sort((function(e,t){return e.thread_id===t.thread_id?T(e.event.created_at,t.event.created_at):T(e.thread_created_at,t.thread_created_at)}))).length>0?s[s.length-1]:null;return p&&(c.lastEvent=c.lastEventsPerType[p.event.type]),c}));return{chatsSummary:(o=function(e){var t=e.lastEvent;return-1*(void 0!==t?t.timestamp:e.order)},a=c,i="function"==typeof o?o:function(e){return function(e,t){for(var n="string"==typeof e?e.split("."):e,r=0,o=t;o&&n.length>r;)o=o[n[r++]];return o}(o,e)},(h(a)?[].concat(a):I(a)).sort((function(e,t){return i(e)-i(t)}))),totalChats:e.total_chats,users:(t=function(e){return e.id},n=f((function(e){return e.users}),c),r=[],n.filter((function(e){var n=t(e);return-1===r.indexOf(n)&&(r.push(n),!0)}))),previousPageId:e.previous_page_id||null,nextPageId:e.next_page_id||null}},Ir=function(e){return e.groups_status},Er=function(e,t){return{threads:t.threads.map((function(t){return xn(e.payload.chat_id,t)})),previousPageId:t.previous_page_id||null,nextPageId:t.next_page_id||null}},br=function(e){var n,r,o=e.__priv_dynamic_config,a=e.chats,i=e.greeting;return 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n,r=e.dispatch,o=t.request_id,a=t.payload,i=nt((0,e.getState)(),o);r({type:Q,payload:{id:o,reject:i.reject,error:(n=a.error,{code:n.type.toUpperCase(),message:n.message})}})}(e,n);switch(n.action){case Pe:case Ce:case De:return;default:return void wr(e,n)}}if("request_id"in n)switch(n.action){case Ct:case Nt:return void function(e,n){var r=e.dispatch,o=n.request_id,a=nt((0,e.getState)(),o),i=a.promise,c=a.resolve,s=Tr(n);r({type:X,payload:t({id:o,promise:i,resolve:c},s)})}(e,n)}!function(e,t){var n=Tr(t);n&&e.dispatch({type:K,payload:n})}(e,n)})),n.on("disconnect",(function(){vn(e,se),tt(e.getState())===We&&e.dispatch({type:re})})),n.on("connection_unstable",(function(){r({type:ae})})),n.on("connection_recovered",(function(){r({type:oe})})),n.off},Sr="incorrect requester structure",kr=function(e,t){return e.length?e+"\n"+t:t},Pr=function(e,n,r){var o=r.filledForm,a=r.groupId,i=r.timeZone;return n.getToken().then((function(n){var r=e.getState();null===rt(r)&&e.dispatch(an(n.entityId));var c=it(r)+"/v2/tickets/new",s=function(e,n){var r=n.fields,o=n.groupId,a=void 0===o?e.groupId:o,i=n.timeZone,c=t({licence_id:e.licenseId,ticket_message:"",offline_message:"",visitor_id:n.customerId,requester:{}},"number"==typeof a&&{group:a},e.page&&{source:{url:e.page.url}},i&&{timezone:i});return r.reduce((function(e,t){switch(t.type){case"subject":var n=t.answer,r=n?t.label+" "+n:t.label;return n&&(e.subject=n),e.offline_message=kr(e.offline_message,r),e;case"name":var o=t.answer,a=o?t.label+" "+o:t.label;return o&&(e.requester.name=o),e.offline_message=kr(e.offline_message,a),e;case"email":var i=t.answer,c=i?t.label+" "+i:t.label;return e.requester.mail=i,e.offline_message=kr(e.offline_message,c),e;case"question":case"textarea":var s=t.answer,u=s?t.label+" "+s:t.label;return e.offline_message=kr(e.offline_message,u),e.ticket_message=kr(e.ticket_message,u),e;case"radio":case"select":var d=t.answer&&t.answer.label,p=d?t.label+" "+d:t.label;return e.offline_message=kr(e.offline_message,p),e.ticket_message=kr(e.ticket_message,p),e;case"checkbox":var l=t.answers&&t.answers.map((function(e){return e.label})).join(", "),f=l?t.label+" "+l:t.label;return e.offline_message=kr(e.offline_message,f),e.ticket_message=kr(e.ticket_message,f),e;default:return e}}),c)}(r,{fields:o.fields,customerId:n.entityId,groupId:a,timeZone:i});return C(c,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify(s)}).then((function(e){if(e.ok)return e.json().then((function(e){return t({},e,{text:s.ticket_message})}));if(400===e.status||422===e.status){var n=function(e){if(!e||!e.errors)throw Error();var t=e.errors[0];if(Object.keys(t)[0]===Sr)throw lt({message:t[Sr][0],code:"VALIDATION"});throw Error()};return e.json().then(n,n)}throw Error()}))}))},Cr="UPLOAD_FAILED",Nr=function(e,t,n){var r=void 0===n?{}:n,o=r.headers,a=r.method,i=void 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Image;r.src=e+"?"+t,r.onerror=g,r.onload=function(){return n()}}))}("https://queue.livechatinc.com/logs",w(r))},Ar="LISTENER_IDENTITY",Mr={},Ur=function(e,t){void 0===t&&(t="");var n=Object.keys(e);return n.map((function(n){var r=e[n];return function(){for(var e,o=arguments.length,a=Array(o),i=0;o>i;i++)a[i]=arguments[i];(e=console).info.apply(e,[t+"."+n+"() ===>"].concat(a));var c=r.apply(void 0,a);return"function"==typeof(null==c?void 0:c.then)?c.then((function(e){return console.info(t+"."+n+"() <===",e),e}),(function(e){throw console.error(t+"."+n+"() <===",e),e})):c}})).reduce((function(e,t,r){return e[n[r]]=t,e}),{})},Lr=function(e,t,n){if(void 0===n.LISTENER_IDENTITY&&Object.defineProperty(n,Ar,{value:{}}),n.LISTENER_IDENTITY[t])return Mr[n.LISTENER_IDENTITY[t]];var r=function(r){console.info("."+e+'("'+t+'") <===',r),n(r)},o=y(Mr);return n.LISTENER_IDENTITY[t]=o,Mr[o]=r,r};e.debug=function(e){var r=e;console.warn("You probably do not want to use debug(customerSDK) in your production environment.");var o=r.on,a=r.once,i=r.off,c=r.getChatHistory,s=r.auth,u=n(r,["on","once","off","getChatHistory","auth"]),d=Ur(u);return Object.freeze(t({auth:Object.freeze(Ur(s,".auth"))},d,{getChatHistory:function(){for(var e,t=arguments.length,n=Array(t),r=0;t>r;r++)n[r]=arguments[r];(e=console).info.apply(e,[".getChatHistory()"].concat(n));var o=c.apply(void 0,n),a="history.next()";return{next:function(){var e;return(e=console).info.apply(e,[a+" ===>"].concat(n)),o.next().then((function(e){var t;return(t=console).info.apply(t,[a+" <==="].concat(n,[e])),e}),(function(e){var t;throw(t=console).error.apply(t,[a+" <==="].concat(n,[e])),e}))}}},off:function(e,t){console.info('.off("'+e+'", '+(t.name||"anonymous")+")");var n=t;void 0!==t.LISTENER_IDENTITY&&(n=Mr[t.LISTENER_IDENTITY[e]]);i(e,n)},on:function(e,t){o(e,Lr("on",e,t))},once:function(e,t){a(e,Lr("once",e,t))}}))},e.init=function(e,r){void 0===r&&(r="production"),U(e);var o=e.autoConnect,a=void 0===o||o,i=e.customerDataProvider,c=e.identityProvider,s=n(e,["autoConnect","customerDataProvider","identityProvider"]),u=pt(t({},s,{env:r})),d=H(),p=function(e){var n=H(),r=Xn(e,n);return t({},Object.keys(r).reduce((function(e,t){return e[t]=function(){var e;return(e=r)[t].apply(e,arguments)},e}),{}),{reinitialize:function(){r.disconnect(),(r=Xn(e,n)).connect()}})}(u),l="function"==typeof c?c():L(s,r);u.addSideEffectsHandler(Bn({emitter:d,socket:p,auth:l,customerDataProvider:i})),Or(u,p);var f=cn.bind(null,u),h=function(){u.dispatch({type:ie})},v=Object.freeze({acceptGreeting:function(e){return f(rn(fe,{greeting_id:e.greetingId,unique_id:e.uniqueId}))},auth:l,cancelGreeting:function(e){return f(rn(he,{unique_id:e.uniqueId}))},cancelRate:function(e){var t=e.chatId,n=e.properties,r=void 0===n?["score"]:n;return v.listThreads({chatId:t}).then((function(e){var n=e.threads;if(!n.length)throw lt({message:'There is no thread in "'+t+'".',code:pe});return v.deleteThreadProperties({chatId:t,threadId:n[0].id,properties:{rating:r}})}))},connect:h,deactivateChat:function(e){return f(rn("deactivate_chat",{id:e.id}))},deleteChatProperties:function(e){return f(rn(ve,{id:e.id,properties:e.properties}))},deleteEventProperties:function(e){return f(rn(_e,{chat_id:e.chatId,thread_id:e.threadId,event_id:e.eventId,properties:e.properties}))},deleteThreadProperties:function(e){return f(rn(ye,{chat_id:e.chatId,thread_id:e.threadId,properties:e.properties}))},destroy:function(){u.dispatch($t("manual"))},disconnect:function(){u.dispatch(en("manual"))},getChat:function(e){return f(rn(me,{chat_id:e.chatId,thread_id:e.threadId}))},getChatHistory:function(e){return function(e,t){var n={status:"idle",queuedTasks:[],nextPageId:null},r=function r(o,a){switch(n.status){case"idle":return n.status="fetching",void e.listThreads(n.nextPageId?{chatId:t,pageId:n.nextPageId}:{chatId:t,minEventsCount:25}).then((function(e){var t=e.threads;n.nextPageId=e.nextPageId,n.nextPageId?(n.status="idle",o({value:{threads:[].concat(t).reverse()},done:!1})):(n.status="done",o({value:{threads:[].concat(t).reverse()},done:!0}));var a=n.queuedTasks.shift();a&&r(a.resolve,a.reject)}),(function(e){var t=n.queuedTasks;n.status="idle",n.queuedTasks=[],a(e),t.forEach((function(t){return t.reject(e)}))}));case"fetching":return void n.queuedTasks.push({resolve:o,reject:a});case"done":return void o({value:void 0,done:!0})}};return{next:function(e){function t(){return e.apply(this,arguments)}return t.toString=function(){return""+e},t}((function(){return new Promise(r)}))}}(v,e.chatId)},getCustomer:function(){return f(rn(ge,{}))},getForm:function(e){return f(rn(Ie,{group_id:e.groupId,type:e.type}))},getPredictedAgent:function(e){void 0===e&&(e={});var t=e.groupId;return f(rn(Ee,"number"==typeof t?{group_id:t}:{}))},getUrlInfo:function(e){return f(rn(be,{url:e.url}))},listChats:function(e){return void 0===e&&(e={}),"limit"in e&&"number"==typeof e.limit&&e.limit>25?Promise.reject(Error("Specified limit is too high (max 25).")):f(rn(Te,void 0===e.pageId?{limit:e.limit||10}:{page_id:e.pageId}))},listGroupStatuses:function(e){var t=(void 0===e?{}:e).groupIds;return f(rn(we,t?{group_ids:t}:{all:!0}))},listThreads:function(e){return f(rn(Oe,void 0===e.pageId?{chat_id:e.chatId,sort_order:e.sortOrder,limit:e.limit,min_events_count:e.minEventsCount}:{chat_id:e.chatId,page_id:e.pageId}))},markEventsAsSeen:function(e){return f(rn(ke,{chat_id:e.chatId,seen_up_to:e.seenUpTo}))},on:d.on,once:d.once,off:d.off,rateChat:function(e){var t=e.chatId,n=e.rating;return v.listThreads({chatId:t}).then((function(e){var r=e.threads;if(!r.length)throw lt({message:'There is no thread in "'+t+'".',code:pe});return v.updateThreadProperties({chatId:t,threadId:r[0].id,properties:{rating:n}})}))},resumeChat:function(n){return Rr({env:r,licenseId:e.licenseId,eventName:"chat_started"}),f(rn(Pe,function(e){var n=Wt(e);return t({},n,{chat:t({},n.chat,{id:e.chat.id})})}(n)))},sendEvent:function(e){function t(t){return e.apply(this,arguments)}return t.toString=function(){return""+e},t}((function(e){return f(function(e){var t=e.attachToLastThread,n={chat_id:e.chatId,event:Xt(e.event)};return t&&(n.attach_to_last_thread=!0),rn(Ce,n)}(e))})),sendTicketForm:function(e){return Pr(u,l,e)},sendRichMessagePostback:function(e){return f(rn(Ne,{chat_id:e.chatId,event_id:e.eventId,thread_id:e.threadId,postback:e.postback}))},setCustomerSessionFields:function(e){return f(rn(je,{session_fields:Qt(e.sessionFields)}))},setSneakPeek:function(e){var t=e.chatId,n=e.sneakPeekText,r=u.getState();ot(r,t)&&at(r)&&f(rn(xe,{chat_id:t,sneak_peek_text:n})).catch(g)},startChat:function(t){return void 0===t&&(t={}),Rr({env:r,licenseId:e.licenseId,eventName:"chat_started"}),f(rn(De,Wt(t)))},updateChatProperties:function(e){return f(rn(qe,{id:e.id,properties:e.properties}))},updateCustomer:function(e){return 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t.payload.promise=a,t.payload.resolve=r,t.payload.reject=o,e.dispatch(t),a},En="AUTHENTICATION",Tn="CUSTOMER_BANNED",On="USERS_LIMIT_REACHED",bn="WRONG_PRODUCT_VERSION",Sn=Object.freeze({__proto__:null,AUTHENTICATION:En,AUTHORIZATION:"AUTHORIZATION",CHAT_ALREADY_ACTIVE:"CHAT_ALREADY_ACTIVE",CHAT_LIMIT_REACHED:"CHAT_LIMIT_REACHED",CUSTOMER_BANNED:Tn,CUSTOMER_SESSION_FIELDS_LIMIT_REACHED:"CUSTOMER_SESSION_FIELDS_LIMIT_REACHED",ENTITY_TOO_LARGE:"ENTITY_TOO_LARGE",GREETING_NOT_FOUND:"GREETING_NOT_FOUND",GROUP_OFFLINE:"GROUP_OFFLINE",GROUPS_OFFLINE:"GROUPS_OFFLINE",GROUP_NOT_FOUND:"GROUP_NOT_FOUND",GROUP_UNAVAILABLE:"GROUP_UNAVAILABLE",INTERNAL:"INTERNAL",LICENSE_EXPIRED:"LICENSE_EXPIRED",MISDIRECTED_REQUEST:"MISDIRECTED_REQUEST",PENDING_REQUESTS_LIMIT_REACHED:"PENDING_REQUESTS_LIMIT_REACHED",REQUEST_TIMEOUT:"REQUEST_TIMEOUT",SERVICE_UNAVAILABLE:"SERVICE_UNAVAILABLE",UNSUPPORTED_VERSION:"UNSUPPORTED_VERSION",USERS_LIMIT_REACHED:On,VALIDATION:"VALIDATION",WRONG_PRODUCT_VERSION:bn}),Nn=function(e){var t=e.getState();return"side_storage_"+t.organizationId+(t.uniqueGroups?":"+t.groupId:"")},wn=function(e,t){var n=function(e,t){var n=e.getState();return"side_storage_"+t+(n.uniqueGroups?":"+n.groupId:"")}(e,t),r=Nn(e);return s(n).catch(I).then((function(e){return e?u(r,e).catch(I).then((function(){return d(n).catch(I).then((function(){return JSON.parse(e)})).catch(I)})):s(r).catch(I).then((function(e){return JSON.parse(e||"{}")})).catch(I)})).catch(I)},Cn=function(e,t,n){var r=e.slice(0),o=!1;return function e(a){var i,c=r.shift();(i=function(){return c(a)},new Promise((function(e){e(i())}))).then((function(n){o||(r.length?e(n):t(n))}),(function(e){o||n(e)}))}(),{cancel:function(){o=!0}}},Rn=function(e,t,n){return In(e,yn(t,n,"login"))};function Pn(e,n,r){var o,a,i=null,c={min:300,max:6e4,jitter:.3},u=Ye(c),s=Ye(t({},c,{min:1e3})),d=u,p=function(e){return o.dispatch(fn(e))},l=function(){return o.dispatch(vn(d.duration()))},f=function(){return 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t;a=null,u.reset(),s.reset(),d=u,t=o.getState().page,i!==t&&Rn(o,De,t).catch(I),i=null,o.dispatch({type:H,payload:e})}),(function(t){switch(a=null,t.code){case En:return e.getFreshToken(),void l();case oe:case ie:case ue:return;case"SSO_IDENTITY_EXCEPTION":case"SSO_OAUTH_EXCEPTION":return"server_error"===t.message||"temporarily_unavailable"===t.message?void l():void p(t.message);case On:return void o.dispatch(_n(t.code.toLowerCase()));case ae:case Tn:case bn:return void p(t.code.toLowerCase());case"SERVICE_TEMPORARILY_UNAVAILABLE":return d=s,void l();default:return void l()}}))},cancel:function(){var e;null==(e=a)||e.cancel()}}}var An,Dn=function(e,t){var n=e.dispatch,r=function(e){return e.requests}((0,e.getState)());n({type:G,payload:{rejects:Object.keys(r).map((function(e){return r[e].reject})),reason:t}})},kn=function(e,t,n){var r=t.payload.id;(0,e.dispatch)({type:J,payload:{id:r,reject:(0,e.getState)().requests[r].reject,error:n}})},Un=Object.freeze({success:!0}),xn=function(e,t){var n={id:t.id,authorId:t.author_id,createdAt:t.created_at,threadId:e,properties:t.properties||{}};return void 0!==t.custom_id&&(n.customId=t.custom_id),n},jn=function(e,t){var n,r,o,a,i;t.height>t.width?(r="height",o="width",a=t.height,i=t.width):(r="width",o="height",a=t.width,i=t.height);var c=e/a;return(n={})[r]=Math.ceil(Math.min(a,e)),n[o]=Math.ceil(Math.min(c*i,i)),n},Ln=function(e,n){return void 0!==n.width&&void 0!==n.height?function(e,n){return t({},xn(e,n),{type:$t,contentType:n.content_type,url:n.url,name:n.name,width:n.width,height:n.height,thumbnails:{default:t({url:n.thumbnail_url},jn(300,n)),high:t({url:n.thumbnail2x_url},jn(600,n))}},n.alternative_text&&{alternativeText:n.alternative_text})}(e,n):t({},xn(e,n),{type:$t,contentType:n.content_type,url:n.url,name:n.name})},Mn=function(e,r){return t({},xn(e,r),{type:tn,formId:r.form_id,fields:r.fields.map((function(e){switch(e.type){case"group_chooser":if(!e.answer)return e;var r=e.answer,o=r.group_id;return t({},e,{answer:t({},n(r,["group_id"]),{groupId:o})});default:return e}}))})},qn=function(e,n){return t({},xn(e,n),{type:nn,text:n.text})},Gn=function(e,n){return t({},xn(e,n),{type:an},n.content&&{content:n.content})},Hn=function(e){var n={};if("string"==typeof e.title&&(n.title=e.title),"string"==typeof e.subtitle&&(n.subtitle=e.subtitle),e.image){var r=e.image;n.image=t({url:r.url,name:r.name},r.alternative_text&&{alternativeText:r.alternative_text})}return e.buttons&&(n.buttons=e.buttons.map((function(e){switch(e.type){case"message":case"phone":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};case"cancel":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,role:e.role||"default"};case"url":var t={type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};return e.target&&(t.target=e.target),t;case"webview":var n={type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};return"string"==typeof e.webview_height&&(n.webviewHeight=e.webview_height),n;default:return{text:e.text,postbackId:e.postback_id,userIds:e.user_ids,role:e.role||"default"}}}))),n},Fn=function(e,n){switch(n.template_id){case"cards":case"quick_replies":case"sticker":return t({},xn(e,n),{type:rn,template:n.template_id,elements:n.elements.map(Hn)});default:return null}},zn=function(e,n){var r=t({},xn(e,t({},n,{author_id:"system"})),{type:on,text:n.text,systemMessageType:n.system_message_type});return n.text_vars&&(r.textVars=n.text_vars),r},Vn=function(e,n){switch(n.type){case $t:return Ln(e,n);case en:return function(e,n){return t({},xn(e,n),{authorId:"system",type:en,formId:n.form_id,fields:n.fields})}(e,n);case 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Vn(t.id,e)})).filter(Boolean),properties:n,previousThreadId:t.previous_thread_id||null,nextThreadId:t.next_thread_id||null,queue:t.queue?tr(t.queue):null}},Xn=function(e){return{id:e.id,access:Bn(e.access),users:e.users.map(nr),properties:e.properties||{},eventsSeenUpToMap:Jn(e.users)}},Qn=function(e){var t=O(["avatar","email","name"],e);return e.session_fields&&(t.sessionFields=e.session_fields.reduce((function(e,t){var n=Object.keys(t)[0];return e[n]=t[n],e}),{})),t},Wn=function(e){var n=Qn(e);return t({id:e.id,type:et},n,{sessionFields:n.sessionFields||{}})},Zn=function(e){var n=e.statistics;return t({},Wn(e),{statistics:{chatsCount:n.chats_count,threadsCount:n.threads_count,visitsCount:n.visits_count,pageViewsCount:n.page_views_count,greetingsShownCount:n.greetings_shown_count,greetingsAcceptedCount:n.greetings_accepted_count}})},$n=function(e){var t=e.agent;return{agent:{id:t.id,type:$e,name:t.name,avatar:t.avatar,jobTitle:t.job_title,isBot:t.is_bot},queue:e.queue}},er=function(e){return{position:e.position,waitTime:e.wait_time}},tr=function(e){return t({},er(e),{queuedAt:e.queued_at})},nr=function(e){return e.type===et?t({},Wn(r=e),{present:r.present}):{id:(n=e).id,type:$e,name:n.name,avatar:n.avatar,jobTitle:n.job_title,present:n.present};var n,r},rr=((An={}).CONNECTION_LOST="Connection lost.",An.MISDIRECTED_CONNECTION="Connected to wrong region.",An),or=function(e,t){var n=e.getState();switch(t.type){case Y:case V:switch(t.payload.action){case Nt:return void e.dispatch(gn(t.payload.payload.chatId,!1));case Ht:return void e.dispatch(gn(t.payload.payload.chat.id,!0));default:return}case K:switch(t.payload.action){case me:return void t.payload.payload.chatsSummary.filter((function(e){var t=e.active;return at(n,e.id)!==t})).forEach((function(t){e.dispatch(gn(t.id,t.active))}));default:return}}},ar=function(e,t){t.forEach((function(t){if("present"in t){var r=n(t,["present"]);e("user_data",r)}else if(t.type!==et)e("user_data",t);else{var o=n(t,["statistics"]);e("user_data",o)}}))},ir=function(e,t){var n=e.emit,r=e.store,o=t.payload;switch(o.action){case Xt:return o.payload.properties.lc2&&"queue_pos"in o.payload.properties.lc2&&n(Jt,{chatId:o.payload.chatId,threadId:o.payload.threadId,queue:{position:o.payload.properties.lc2.queue_pos,waitTime:o.payload.properties.lc2.queue_waiting_time}}),void n("thread_properties_updated",o.payload);case Dt:return void function(e,t){u(Nn(e),JSON.stringify(t)).catch(I)}(r,o.payload.customer_side_storage);case Pt:switch(o.payload.reason){case ft:r.dispatch(hn(!0)),r.dispatch(vn(100)),n("disconnected",o.payload);break;case _t:case ht:case yt:case mt:case Et:case Ot:case bt:r.dispatch(fn(o.payload.reason));break;case gt:Dn(r,ie),r.dispatch({type:L,payload:o.payload.data});break;case It:case Tt:Dn(r,o.payload.reason.toUpperCase());break;default:r.dispatch(vn(100)),n("disconnected",o.payload)}return;case Gt:return void n("availability_updated",{availability:"offline"===o.payload.groups[0].status?"offline":"online"});case Ht:return ar(n,o.payload.chat.users),void n(o.action,o.payload);case Ft:if(null===o.payload.event)return;return void n(o.action,o.payload);case Bt:return void n(o.action,o.payload);case Qt:return ar(n,[o.payload.user]),void n(o.action,o.payload);default:return void n(o.action,o.payload)}},cr=function(e,t){var n=e.emit,r=t.payload;switch(r.action){case Nt:return void r.resolve(Un);case _e:return ar(n,r.payload.users),void r.resolve(r.payload);case Ht:return ar(n,r.payload.chat.users),void r.resolve(r.payload);case Ft:return void r.resolve(r.payload.event);case me:return ar(n,r.payload.users),void r.resolve(r.payload);default:return void r.resolve(r.payload)}},ur=function(e){var n=e.auth,r=e.emitter,o=e.socket,a=r.emit,i=Pn(n,e.customerDataProvider,e.licenseId);return function(e,c){switch(e.type){case L:return void o.reinitialize();case M:return void function(e,t,n){return t.getToken().then((function(t){var r=e.getState();null===ot(r)&&e.dispatch(mn(t.entityId));var o=r.page;if(o&&o.url){var a=N({organization_id:r.organizationId}),i={session_fields:pn(n||{}),group_id:r.groupId||0,page_url:o.url};return P(ct(r)+"/action/check_goals?"+a,{method:"POST",headers:{"Content-Type":"application/json",Authorization:t.tokenType+" "+t.accessToken},body:JSON.stringify(i)}).then((function(){}))}}))}(c,n,e.payload.sessionFields).catch(I);case q:var u=e.payload;switch(i.cancel(),o.destroy(),u.reason){case"manual":Dn(c,ue);break;case _t:case vt:case mt:case bt:Dn(c,oe),a("disconnected",u);break;default:a("disconnected",u)}return void r.off();case G:var s=e.payload,d=s.reason,p={message:rr[d],code:d};return void s.rejects.forEach((function(e){e(lt(p))}));case H:var l=e.payload,f=l.dynamicConfig,_=l.chats,h=l.greeting,v=t({customer:l.customer,availability:l.availability},h&&{greeting:h});return Object.defineProperty(v,"__unsafeDynamicConfig",{value:f}),Object.defineProperty(v,"__unsafeChats",{value:_}),void a("connected",v);case F:var y=e.payload;return o.disconnect(),void("manual"!==y.reason&&a("disconnected",y));case z:return e.payload.fresh?void n.getFreshToken().catch(I):void n.hasToken().then((function(e){return e?n.getToken().then((function(e){if(36e5>=e.creationDate+e.expiresIn-Date.now())return n.invalidate().then(n.getFreshToken)})):n.getToken()})).catch(I);case V:return e.payload.action===Pt||or(c,e),void ir({emit:a,store:c},e);case Y:return or(c,e),void cr({emit:a},e);case B:return Dn(c,oe),void o.reconnect(e.payload.delay);case J:var g=e.payload;return void(0,g.reject)(lt(g.error));case K:return or(c,e),void cr({emit:a},e);case X:var T=c.getState();return function(e){return nt(e)===Ke}(T)?void kn(c,e,{code:ue,message:"SDK 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t({id:e.id},Qn(e))},vr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,eventId:e.event_id,properties:e.properties}},yr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,eventId:e.event_id,properties:e.properties}},gr=function(e){var t=e.thread_id;return{chatId:e.chat_id,threadId:t,event:Vn(t,e.event)}},mr=function(e){return{chatId:e.chat_id,userId:e.user_id,seenUpTo:e.seen_up_to}},Ir=function(e){return{uniqueId:e.unique_id}},Er=function(e){var n=e.chat;return{chat:t({},Xn(n),{thread:Kn(n.id,n.thread)})}},Tr=function(e){return{chatId:e.chat_id,event:Vn(e.thread_id,e.event)}},Or=function(e){return Yn(e)},br=function(e){return{userId:e.user_id,chatId:e.chat_id,threadId:e.thread_id,eventId:e.event_id,postback:e.postback}},Sr=function(e){var t=e.typing_indicator;return{chatId:e.chat_id,typingIndicator:{authorId:t.author_id,isTyping:t.is_typing}}},Nr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,queue:er(e.queue)}},wr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,properties:e.properties}},Cr=function(e){return{chatId:e.chat_id,threadId:e.thread_id,properties:e.properties}},Rr=function(e){return{chatId:e.chat_id,user:nr(e.user),present:e.user.present}},Pr=function(e){return{chatId:e.chat_id,userId:e.user_id}},Ar=function(e){return e.map((function(e){switch(e.type){case"group_chooser":return t({},e,{options:e.options.map((function(e){var r=e.group_id;return t({},n(e,["group_id"]),{groupId:r})}))});case"rating":var r=e.comment_label;return t({},n(e,["comment_label"]),{commentLabel:r});default:return e}}))},Dr=function(e){var n,r;return{id:e.id,fields:!("id"in e.fields[0])?(n=e.fields,r=n.map((function(e,n){return t({},e,{id:n+""})})),Ar(r)):Ar(e.fields)}},kr=function(e){return e.enabled?t({},e,{form:Dr(e.form)}):e},Ur=function(e){var t={url:e.url};return e.title&&(t.title=e.title),e.description&&(t.description=e.description),e.image_url&&(t.imageUrl="https://"+e.image_url.replace(R,""),e.image_width&&e.image_height&&(t.imageWidth=e.image_width,t.imageHeight=e.image_height)),t},xr=function(e){var t,n,r,o,a,i,c=e.chats_summary.map((function(e){var t=e.last_thread_created_at,n=e.last_thread_id,r=e.last_event_per_type,o=e.properties,a=void 0===o?{}:o,i=e.users,c={id:e.id,active:e.active,access:Bn(e.access),properties:a,users:i.map(nr),lastThreadId:n||null,lastThreadCreatedAt:t||null,eventsSeenUpToMap:Jn(i)};if(!r)return c;c.lastEventsPerType=v((function(e){return Vn(e.thread_id,e.event)}),r);var u,s=r,d=Object.keys(s).map((function(e){return s[e]})),p=(u=d.sort((function(e,t){return e.thread_id===t.thread_id?S(e.event.created_at,t.event.created_at):S(e.thread_created_at,t.thread_created_at)}))).length>0?u[u.length-1]:void 0;return p&&c.lastEventsPerType&&(c.lastEvent=c.lastEventsPerType[p.event.type]),c}));return{chatsSummary:(o=function(e){var t,n=e.lastEvent;return-1*(null!=(t=void 0!==n?n.timestamp:e.order)?t:0)},a=c,i="function"==typeof o?o:function(e){return function(e,t){for(var n="string"==typeof e?e.split("."):e,r=0,o=t;o&&n.length>r;)o=o[n[r++]];return o}(o,e)},(_(a)?[].concat(a):E(a)).sort((function(e,t){return i(e)-i(t)}))),totalChats:e.total_chats,users:(t=function(e){return e.id},n=f((function(e){return e.users}),c),r=[],n.filter((function(e){var n=t(e);return-1===r.indexOf(n)&&(r.push(n),!0)}))),previousPageId:e.previous_page_id||null,nextPageId:e.next_page_id||null}},jr=function(e){return e.groups_status},Lr=function(e,t){return{threads:t.threads.map((function(t){return Kn(e.payload.chat_id,t)})),previousPageId:t.previous_page_id||null,nextPageId:t.next_page_id||null}},Mr=function(e){var n,r,o=e.__priv_dynamic_config,a=e.chats,i=e.greeting;return t({dynamicConfig:o,customer:Zn(e.customer),availability:(n=o,r=n.online_groups_ids,r&&m(n.customer_groups.monitoring.id,r)?"online":"offline"),chats:a.map((function(t){return{id:t.chat_id,active:"has_active_thread"in t?t.has_active_thread:e.has_active_thread,hasUnreadEvents:t.has_unread_events}}))},i&&{greeting:Yn(i)})},qr=function(e){switch(e.action){case Nt:return{action:e.action,payload:{chatId:e.payload.chat_id}};case wt:return{action:e.action,payload:(t=e.payload,{chatId:t.chat_id,properties:t.properties})};case Ct:return{action:e.action,payload:lr(e.payload)};case Rt:return{action:e.action,payload:fr(e.payload)};case Dt:case Pt:return{action:e.action,payload:e.payload};case At:return{action:e.action,payload:_r(e.payload)};case kt:return{action:e.action,payload:hr(e.payload)};case Ut:return{action:e.action,payload:vr(e.payload)};case xt:return{action:e.action,payload:yr(e.payload)};case jt:return{action:e.action,payload:gr(e.payload)};case Lt:return{action:e.action,payload:mr(e.payload)};case Mt:case qt:return{action:e.action,payload:Ir(e.payload)};case Gt:return{action:e.action,payload:e.payload};case Ht:return{action:e.action,payload:Er(e.payload)};case Ft:return{action:e.action,payload:Tr(e.payload)};case zt:return{action:e.action,payload:Or(e.payload)};case Vt:return{action:e.action,payload:e.payload};case Yt:return{action:e.action,payload:br(e.payload)};case Bt:return{action:e.action,payload:Sr(e.payload)};case Jt:return{action:e.action,payload:Nr(e.payload)};case Kt:return{action:e.action,payload:wr(e.payload)};case Xt:return{action:e.action,payload:Cr(e.payload)};case Qt:return{action:e.action,payload:Rr(e.payload)};case Wt:return{action:e.action,payload:Pr(e.payload)}}var t},Gr=function(e,n){var r=e.dispatch,o=n.request_id,a=rt((0,e.getState)(),o),i=a.promise,c=a.resolve,u=function(e){var n,r=e.request,o=e.response;switch(o.action){case se:case de:case pe:case le:case fe:return{action:o.action,payload:Un};case _e:return{action:o.action,payload:(n=o.payload,t({},Xn(n),{thread:n.thread?Kn(n.id,n.thread):null}))};case he:return{action:o.action,payload:Zn(o.payload)};case ve:return{action:o.action,payload:kr(o.payload)};case ye:return{action:o.action,payload:$n(o.payload)};case ge:return{action:o.action,payload:Ur(o.payload)};case me:return{action:o.action,payload:xr(o.payload)};case Ie:return{action:o.action,payload:jr(o.payload)};case Ee:return{action:o.action,payload:Lr(r,o.payload)};case Te:return{action:o.action,payload:Mr(o.payload)};case Oe:case we:case Ce:case Ne:case Pe:case Ae:case De:case ke:case Ue:return{action:o.action,payload:Un}}}({request:a.request,response:n});r({type:K,payload:t({id:o,promise:i,resolve:c},u)})},Hr=function(e,n){var r=e.dispatch;return n.on("connect",(function(){r({type:Z})})),n.on("message",(function(n){if("response"===n.type){if(!n.success)return void function(e,t){var n,r=e.dispatch,o=t.request_id,a=t.payload,i=rt((0,e.getState)(),o);r({type:J,payload:{id:o,reject:i.reject,error:(n=a.error,{code:n.type.toUpperCase(),message:n.message})}})}(e,n);switch(n.action){case be:case Se:case Re:return;default:return void Gr(e,n)}}if("request_id"in n)switch(n.action){case Ht:case Ft:return void function(e,n){var r=e.dispatch,o=n.request_id,a=rt((0,e.getState)(),o),i=a.promise,c=a.resolve,u=qr(n);r({type:Y,payload:t({id:o,promise:i,resolve:c},u)})}(e,n)}!function(e,t){var n=qr(t);n&&e.dispatch({type:V,payload:n})}(e,n)})),n.on("disconnect",(function(){Dn(e,oe),nt(e.getState())===Je&&e.dispatch({type:$})})),n.on("connection_unstable",(function(){r({type:te})})),n.on("connection_recovered",(function(){r({type:ee})})),n.off},Fr="UPLOAD_FAILED",zr=function(e,t,n){var r=void 0===n?{}:n,o=r.headers,a=r.method,i=void 0===a?"POST":a,c=r.onProgress,u=r.withCredentials,s=void 0!==u&&u,d=new XMLHttpRequest;return{promise:new Promise((function(n,r){var a,u;"function"==typeof c&&(d.upload.onprogress=function(e){c(e.loaded/e.total)}),d.onload=function(){var e;try{e=JSON.parse(d.response)}catch(t){e=d.response}if(200>d.status||d.status>=300){var t=Error("Upload failed.");t.code=Fr,t.response=e,r(t)}else n(e)},d.onerror=function(){var e=Error("Upload failed.");e.code=Fr,r(e)},d.onabort=function(){var e=Error("Upload canceled.");e.code="UPLOAD_CANCELED",r(e)},d.open(i,e),d.withCredentials=s,o&&Object.keys(o).forEach((function(e){return d.setRequestHeader(e,o[e])})),d.send((a=t,u=new FormData,Object.keys(a).forEach((function(e){return u.append(e,a[e])})),u))})),cancel:function(){d.abort()}}},Vr=1048576,Yr=10485760,Br=function(e,t){if(void 0===t&&(t=2),1024>e)return e+" b";var n=e/1024;if(Vr>e)return n.toFixed(t)+" kb";var r=n/1024;return 1073741824>e?r.toFixed(t)+" MB":(r/1024).toFixed(t)+" GB"},Jr=function(e,t){var n,r=e.auth,o=e.store,a=t.file,i=t.onProgress,c=!1;return{promise:new Promise((function(e,t){!function(e){if(e.size>Yr)throw lt({message:"The file is too big (max size is "+Br(Yr)+").",code:"TOO_BIG_FILE"})}(a);var u=o.getState(),s=N({organization_id:u.organizationId}),d=ct(u)+"/action/upload_file?"+s,p={file:a};r.getToken().then((function(r){c?t(Error("Upload cancelled.")):(n=zr(d,p,{headers:{Authorization:r.tokenType+" "+r.accessToken},onProgress:i})).promise.then(e,(function(e){if(e.response){var n=e.response.error;t(lt({message:n.message,code:n.type.toUpperCase()}))}else t(e)}))}))})),cancel:function(){c||(c=!0,n&&n.cancel())}}},Kr=function(e){var t=e.organizationId,n=e.eventName;if("production"!==e.env)return Promise.resolve();var r={organizationId:t,event_id:"chat_widget_customer_sdk",message:JSON.stringify({event_name:n,severity:"Informational",sdkVersion:"4.0.0"})};return function(e,t){return new Promise((function(n){var r=new Image;r.src=e+"?"+t,r.onerror=I,r.onload=function(){return n()}}))}("https://queue.livechatinc.com/logs",N(r))},Xr="LISTENER_IDENTITY",Qr={},Wr=function(e,t){void 0===t&&(t="");var n=Object.keys(e);return n.map((function(n){var r=e[n];return function(){for(var e,o=arguments.length,a=Array(o),i=0;o>i;i++)a[i]=arguments[i];(e=console).info.apply(e,[t+"."+n+"() ===>"].concat(a));var c=r.apply(void 0,a);return"function"==typeof(null==c?void 0:c.then)?c.then((function(e){return console.info(t+"."+n+"() <===",e),e}),(function(e){throw console.error(t+"."+n+"() <===",e),e})):c}})).reduce((function(e,t,r){return e[n[r]]=t,e}),{})},Zr=function(e,t,n){if(void 0===n.LISTENER_IDENTITY&&Object.defineProperty(n,Xr,{value:{}}),n.LISTENER_IDENTITY[t])return Qr[n.LISTENER_IDENTITY[t]];var r=function(r){console.info("."+e+'("'+t+'") <===',r),n(r)},o=g(Qr);return n.LISTENER_IDENTITY[t]=o,Qr[o]=r,r},$r=Object.freeze({__proto__:null,ASC:"asc",DESC:"desc"});e.connectionStatuses=Ze,e.debug=function(e){var r=e;console.warn("You probably do not want to use debug(customerSDK) in your production environment.");var o=r.on,a=r.once,i=r.off,c=r.getChatHistory,u=r.auth,s=n(r,["on","once","off","getChatHistory","auth"]),d=Wr(s);return Object.freeze(t({auth:Object.freeze(Wr(u,".auth"))},d,{getChatHistory:function(){for(var e,t=arguments.length,n=Array(t),r=0;t>r;r++)n[r]=arguments[r];(e=console).info.apply(e,[".getChatHistory()"].concat(n));var o=c.apply(void 0,n),a="history.next()";return{next:function(){var e;return(e=console).info.apply(e,[a+" ===>"].concat(n)),o.next().then((function(e){var t;return(t=console).info.apply(t,[a+" <==="].concat(n,[e])),e}),(function(e){var t;throw(t=console).error.apply(t,[a+" <==="].concat(n,[e])),e}))}}},off:function(e,t){console.info('.off("'+e+'", '+(t.name||"anonymous")+")");var n=t;void 0!==t.LISTENER_IDENTITY&&(n=Qr[t.LISTENER_IDENTITY[e]]);i(e,n)},on:function(e,t){o(e,Zr("on",e,t))},once:function(e,t){a(e,Zr("once",e,t))}}))},e.eventTypes=cn,e.init=function(e,r,o){void 0===r&&(r="production"),U(e);var a=e.autoConnect,i=void 0===a||a,c=e.customerDataProvider,u=e.identityProvider,s=n(e,["autoConnect","customerDataProvider","identityProvider"]),d=pt(t({},s,{env:r})),p=j(),l=function(e){var n=j(),r=pr(e,n);return t({},Object.keys(r).reduce((function(e,t){return e[t]=function(){var e;return(e=r)[t].apply(e,arguments)},e}),{}),{reinitialize:function(){r.disconnect(),(r=pr(e,n)).connect()}})}(d),f="function"==typeof u?u():x(s,o,r);d.addSideEffectsHandler(ur({emitter:p,socket:l,auth:f,customerDataProvider:c,licenseId:o})),Hr(d,l);var _=In.bind(null,d),h=function(){d.dispatch({type:ne})},v=Object.freeze({acceptGreeting:function(e){return _(yn(se,{greeting_id:e.greetingId,unique_id:e.uniqueId}))},auth:f,cancelGreeting:function(e){return _(yn(de,{unique_id:e.uniqueId}))},cancelRate:function(e){var t=e.chatId,n=e.properties,r=void 0===n?["score"]:n;return v.listThreads({chatId:t}).then((function(e){var n=e.threads;if(!n.length)throw lt({message:'There is no thread in "'+t+'".',code:ce});return v.deleteThreadProperties({chatId:t,threadId:n[0].id,properties:{rating:r}})}))},connect:h,deactivateChat:function(e){return _(yn("deactivate_chat",{id:e.id}))},deleteChatProperties:function(e){return _(yn(pe,{id:e.id,properties:e.properties}))},deleteEventProperties:function(e){return _(yn(le,{chat_id:e.chatId,thread_id:e.threadId,event_id:e.eventId,properties:e.properties}))},deleteThreadProperties:function(e){return _(yn(fe,{chat_id:e.chatId,thread_id:e.threadId,properties:e.properties}))},destroy:function(){d.dispatch(fn("manual"))},disconnect:function(){d.dispatch(_n("manual"))},getChat:function(e){return _(yn(_e,{chat_id:e.chatId,thread_id:e.threadId}))},getChatHistory:function(e){return function(e,t){var n={status:"idle",queuedTasks:[],nextPageId:null},r=function r(o,a){switch(n.status){case"idle":return n.status="fetching",void e.listThreads(n.nextPageId?{chatId:t,pageId:n.nextPageId}:{chatId:t,minEventsCount:25}).then((function(e){var t=e.threads;n.nextPageId=e.nextPageId,n.nextPageId?(n.status="idle",o({value:{threads:[].concat(t).reverse()},done:!1})):(n.status="done",o({value:{threads:[].concat(t).reverse()},done:!0}));var a=n.queuedTasks.shift();a&&r(a.resolve,a.reject)}),(function(e){var t=n.queuedTasks;n.status="idle",n.queuedTasks=[],a(e),t.forEach((function(t){return t.reject(e)}))}));case"fetching":return void n.queuedTasks.push({resolve:o,reject:a});case"done":return void o({value:void 0,done:!0})}};return{next:function(e){function t(){return e.apply(this,arguments)}return t.toString=function(){return""+e},t}((function(){return new Promise(r)}))}}(v,e.chatId)},getCustomer:function(){return _(yn(he,{}))},getForm:function(e){return _(yn(ve,{group_id:e.groupId,type:e.type}))},getPredictedAgent:function(e){void 0===e&&(e={});var t=e.groupId;return _(yn(ye,"number"==typeof t?{group_id:t}:{}))},getUrlInfo:function(e){return _(yn(ge,{url:e.url}))},listChats:function(e){return void 0===e&&(e={}),"limit"in e&&"number"==typeof e.limit&&e.limit>25?Promise.reject(Error("Specified limit is too high (max 25).")):_(yn(me,void 0===e.pageId?{limit:e.limit||10}:{page_id:e.pageId}))},listGroupStatuses:function(e){var t=(void 0===e?{}:e).groupIds;return _(yn(Ie,t?{group_ids:t}:{all:!0}))},listThreads:function(e){return _(yn(Ee,void 0===e.pageId?{chat_id:e.chatId,sort_order:e.sortOrder,limit:e.limit,min_events_count:e.minEventsCount}:{chat_id:e.chatId,page_id:e.pageId}))},markEventsAsSeen:function(e){return _(yn(Oe,{chat_id:e.chatId,seen_up_to:e.seenUpTo}))},on:p.on,once:p.once,off:p.off,rateChat:function(e){var t=e.chatId,n=e.rating;return v.listThreads({chatId:t}).then((function(e){var r=e.threads;if(!r.length)throw lt({message:'There is no thread in "'+t+'".',code:ce});return v.updateThreadProperties({chatId:t,threadId:r[0].id,properties:{rating:n}})}))},resumeChat:function(n){return Kr({env:r,organizationId:e.organizationId,eventName:"chat_started"}),_(yn(be,function(e){var n=dn(e);return t({},n,{chat:t({},n.chat,{id:e.chat.id})})}(n)))},sendEvent:function(e){function t(t){return e.apply(this,arguments)}return t.toString=function(){return""+e},t}((function(e){return _(function(e){var t=e.attachToLastThread,n={chat_id:e.chatId,event:sn(e.event)};return t&&(n.attach_to_last_thread=!0),yn(Se,n)}(e))})),sendRichMessagePostback:function(e){return _(yn(Ne,{chat_id:e.chatId,event_id:e.eventId,thread_id:e.threadId,postback:e.postback}))},setCustomerSessionFields:function(e){return _(yn(Ce,{session_fields:pn(e.sessionFields)}))},setSneakPeek:function(e){var t=e.chatId,n=e.sneakPeekText,r=d.getState();at(r,t)&&it(r)&&_(yn(we,{chat_id:t,sneak_peek_text:n})).catch(I)},startChat:function(t){return void 0===t&&(t={}),Kr({env:r,organizationId:e.organizationId,eventName:"chat_started"}),_(yn(Re,dn(t)))},updateChatProperties:function(e){return _(yn(Pe,{id:e.id,properties:e.properties}))},updateCustomer:function(e){return _(yn(Ae,ln(e)))},updateCustomerPage:function(e){d.dispatch({type:re,payload:O(["title","url"],e)})},updateEventProperties:function(e){return _(yn(ke,{chat_id:e.chatId,event_id:e.eventId,thread_id:e.threadId,properties:e.properties}))},updateThreadProperties:function(e){return _(yn(Ue,{chat_id:e.chatId,thread_id:e.threadId,properties:e.properties}))},uploadFile:function(e){return Jr({auth:f,store:d},e)}});return i?h():d.dispatch({type:M,payload:{sessionFields:"function"==typeof c?c().sessionFields:{}}}),v},e.parseCustomEvent=Gn,e.parseEvent=Vn,e.parseFile=Ln,e.parseFilledForm=Mn,e.parseForm=Dr,e.parseGreeting=Yn,e.parseMessage=qn,e.parseRichMessage=Fn,e.parseSystemMessage=zn,e.serverDisconnectionReasons=St,e.serverErrorCodes=Sn,e.serverPushActions=Zt,e.sortOrders=$r,e.userTypes=tt,Object.defineProperty(e,"__esModule",{value:!0})}));

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@livechat/customer-sdk",
-  "version": "3.1.5",
+  "version": "4.0.0",
   "description": "SDK for connecting to LiveChat as a customer",
   "contributors": [
     "Konrad Kruk <k.kruk@livechatinc.com>",
@@ -23,15 +23,14 @@
   "dependencies": {
     "@livechat/backoff": "^0.1.0",
     "@livechat/customer-auth": "^0.4.0-alpha.7",
-    "@livechat/data-utils": "^0.2.16",
-    "@livechat/deferred": "^1.1.0",
+    "@livechat/data-utils": "^1.0.3",
     "@livechat/file-upload": "^0.3.0",
     "@livechat/isomorphic-storage": "^0.1.0",
-    "@livechat/mitt": "^0.1.2",
+    "@livechat/mitt": "^0.1.3",
     "@livechat/platform-client": "^0.3.1",
-    "@livechat/promise-try": "^0.1.0",
+    "@livechat/promise-utils": "^1.0.1",
     "@livechat/side-effects-middleware": "^0.2.0",
-    "@livechat/url-utils": "^0.2.0",
+    "@livechat/url-utils": "^0.2.1",
     "redux": "^4.0.4",
     "ts-toolbelt": "^6.7.5",
     "unfetch": "^4.2.0"

package/types/actions.d.ts

@@ -6,7 +6,7 @@ export declare const loginSuccess: (payload: Actions.LoginSuccessAction['payload
 export declare const pauseConnection: (reason: string) => Actions.PauseConnectionAction;
 export declare const prefetchToken: (fresh?: boolean) => Actions.PrefetchTokenAction;
 export declare const reconnect: (delay: number) => Actions.ReconnectAction;
-export declare const sendRequest: <A extends "update_customer_page" | "accept_greeting" | "cancel_greeting" | "deactivate_chat" | "delete_chat_properties" | "delete_event_properties" | "delete_thread_properties" | "get_chat" | "get_customer" | "get_form" | "get_predicted_agent" | "get_url_info" | "list_chats" | "list_group_statuses" | "list_threads" | "login" | "mark_events_as_seen" | "resume_chat" | "send_event" | "send_rich_message_postback" | "send_sneak_peek" | "set_customer_session_fields" | "start_chat" | "update_chat_properties" | "update_customer" | "update_event_properties" | "update_thread_properties">(action: A, payload: (Extract<{
+export declare const sendRequest: <A extends "accept_greeting" | "cancel_greeting" | "deactivate_chat" | "delete_chat_properties" | "delete_event_properties" | "delete_thread_properties" | "get_chat" | "get_customer" | "get_form" | "get_predicted_agent" | "get_url_info" | "list_chats" | "list_group_statuses" | "list_threads" | "login" | "mark_events_as_seen" | "resume_chat" | "send_event" | "send_rich_message_postback" | "send_sneak_peek" | "set_customer_session_fields" | "start_chat" | "update_chat_properties" | "update_customer" | "update_customer_page" | "update_event_properties" | "update_thread_properties">(action: A, payload: (Extract<{
     request_id: string;
     version?: string | undefined;
     action: "accept_greeting";
@@ -117,21 +117,21 @@ export declare const sendRequest: <A extends "update_customer_page" | "accept_gr
 }> | Extract<{
     request_id: string;
     version?: string | undefined;
-    action: "list_chats";
+    action: "list_group_statuses";
     payload: {
-        limit?: number | undefined;
-        page_id?: string | undefined;
+        group_ids: number[];
+    } | {
+        all: true;
     };
 }, {
     action: A;
 }> | Extract<{
     request_id: string;
     version?: string | undefined;
-    action: "list_group_statuses";
+    action: "list_chats";
     payload: {
-        group_ids: number[];
-    } | {
-        all: true;
+        limit?: number | undefined;
+        page_id?: string | undefined;
     };
 }, {
     action: A;

package/types/constants/organizationIds.d.ts

@@ -0,0 +1,2 @@
+export declare const LIVECHAT_ORGANIZATION_ID = "feaf6c0e-9f43-48ff-9ad0-8e24e0350932";
+//# sourceMappingURL=organizationIds.d.ts.map

package/types/constants/serverDisconnectionReasons.d.ts

@@ -12,4 +12,5 @@ export declare const SERVICE_TEMPORARILY_UNAVAILABLE = "service_temporarily_unav
 export declare const TOO_MANY_CONNECTIONS = "too_many_connections";
 export declare const TOO_MANY_UNAUTHORIZED_CONNECTIONS = "too_many_unauthorized_connections";
 export declare const UNSUPPORTED_VERSION = "unsupported_version";
+export declare const LOGGED_OUT_REMOTELY = "logged_out_remotely";
 //# sourceMappingURL=serverDisconnectionReasons.d.ts.map

package/types/constants/serverPushActions.d.ts

@@ -12,6 +12,7 @@ export declare const EVENT_UPDATED = "event_updated";
 export declare const EVENTS_MARKED_AS_SEEN = "events_marked_as_seen";
 export declare const GREETING_ACCEPTED = "greeting_accepted";
 export declare const GREETING_CANCELED = "greeting_canceled";
+export declare const GROUPS_STATUS_UPDATED = "groups_status_updated";
 export declare const INCOMING_CHAT = "incoming_chat";
 export declare const INCOMING_EVENT = "incoming_event";
 export declare const INCOMING_GREETING = "incoming_greeting";

package/types/createStore.d.ts

@@ -1,4 +1,4 @@
-import { compose } from 'redux';
+import type { compose } from 'redux';
 import { Store } from './types';
 import { InitialStateData } from './types/state';
 declare global {

package/types/graylog/index.d.ts

@@ -1,7 +1,7 @@
 import { Env } from '@livechat/customer-auth/src/types';
 export type Config = {
     env: Env;
-    licenseId: number;
+    organizationId: string;
     eventName: string;
 };
 /**
@@ -10,5 +10,5 @@ export type Config = {
  * 1. package is used in lc production environment
  * 2. package is used standalone because only then process.env.CUSTOMER_SDK_PACKAGE_NAME will be set to customer_sdk
  */
-export declare const log: ({ env, licenseId, eventName }: Config) => Promise<void>;
+export declare const log: ({ env, organizationId, eventName }: Config) => Promise<void>;
 //# sourceMappingURL=index.d.ts.map

package/types/index.d.ts

@@ -1,13 +1,23 @@
-import sendTicketForm from './sendTicketForm';
 import { UploadFileOptions } from './uploadFile';
 import * as actions from './actions';
 import { RequestBodyResumeChatData, RequestBodyStartChatData } from './clientDataParsers';
 import { Config, Env, Page, SortOrder } from './types';
 import * as clientEntities from './types/clientEntities';
 export { default as debug } from './debug';
+import * as connectionStatuses from './constants/connectionStatuses';
+import * as eventTypes from './constants/eventTypes';
+import * as serverDisconnectionReasons from './constants/serverDisconnectionReasons';
+import * as serverErrorCodes from './constants/serverErrorCodes';
+import * as serverPushActions from './constants/serverPushActions';
+import * as sortOrders from './constants/sortOrders';
+import * as userTypes from './constants/userTypes';
+export { connectionStatuses, eventTypes, serverDisconnectionReasons, serverErrorCodes, serverPushActions, sortOrders, userTypes, };
+export * from './types/clientEntities';
+export type { CustomerSessionFields, CustomerData, CustomerDataProvider, IdentityProvider, Config, ConnectionStatus, Page, SortOrder, SubscribablePush, } from './types/index';
+export type { CustomerAuth, CustomerAuthToken } from '@livechat/customer-auth';
 export * from './serverEventParser';
 export { parseForm } from './serverFrameParser';
-export declare const init: (config: Config, env?: Env) => Readonly<{
+export declare const init: (config: Config, env: Env | undefined, licenseId: number) => Readonly<{
     acceptGreeting({ greetingId, uniqueId }: {
         greetingId: number;
         uniqueId: string;
@@ -109,7 +119,7 @@ export declare const init: (config: Config, env?: Env) => Readonly<{
         pageId?: undefined;
         limit?: number;
     }): Promise<{
-        chatsSummary: any;
+        chatsSummary: clientEntities.ChatSummary[];
         totalChats: number;
         users: clientEntities.ChatUser[];
         previousPageId: string | null;
@@ -167,7 +177,13 @@ export declare const init: (config: Config, env?: Env) => Readonly<{
             [x: string]: unknown;
             [x: symbol]: unknown;
         }>): void;
-    } & (() => void);
+    } & {
+        (type: "*", handler: import("mitt").WildcardHandler<{
+            [x: string]: unknown;
+            [x: symbol]: unknown;
+        }>): void;
+        (): void;
+    };
     rateChat(params: {
         chatId: string;
         rating: {
@@ -179,9 +195,6 @@ export declare const init: (config: Config, env?: Env) => Readonly<{
     }>>;
     resumeChat(data: RequestBodyResumeChatData): Promise<clientEntities.IncomingChat>;
     sendEvent(params: Parameters<typeof actions.sendEvent>[0]): Promise<clientEntities.Event>;
-    sendTicketForm(options: Parameters<typeof sendTicketForm>['2']): Promise<{
-        id: string;
-    }>;
     sendRichMessagePostback({ chatId, threadId, eventId, postback, }: {
         chatId: string;
         threadId: string;

package/types/reducer.d.ts

@@ -1,4 +1,3 @@
-/// <reference types="ts-toolbelt" />
 import { Action } from './types/actions';
 import { InitialStateData, State } from './types/state';
 export declare const getAllRequests: (state: State) => Record<string, {
@@ -95,19 +94,19 @@ export declare const getAllRequests: (state: State) => Record<string, {
     }, "action" | "payload"> | import("Object/Pick")._Pick<{
         request_id: string;
         version?: string | undefined;
-        action: "list_chats";
+        action: "list_group_statuses";
         payload: {
-            limit?: number | undefined;
-            page_id?: string | undefined;
+            group_ids: number[];
+        } | {
+            all: true;
         };
     }, "action" | "payload"> | import("Object/Pick")._Pick<{
         request_id: string;
         version?: string | undefined;
-        action: "list_group_statuses";
+        action: "list_chats";
         payload: {
-            group_ids: number[];
-        } | {
-            all: true;
+            limit?: number | undefined;
+            page_id?: string | undefined;
         };
     }, "action" | "payload"> | import("Object/Pick")._Pick<{
         request_id: string;
@@ -362,19 +361,19 @@ export declare const getRequest: (state: State, id: string) => {
     }, "action" | "payload"> | import("Object/Pick")._Pick<{
         request_id: string;
         version?: string | undefined;
-        action: "list_chats";
+        action: "list_group_statuses";
         payload: {
-            limit?: number | undefined;
-            page_id?: string | undefined;
+            group_ids: number[];
+        } | {
+            all: true;
         };
     }, "action" | "payload"> | import("Object/Pick")._Pick<{
         request_id: string;
         version?: string | undefined;
-        action: "list_group_statuses";
+        action: "list_chats";
         payload: {
-            group_ids: number[];
-        } | {
-            all: true;
+            limit?: number | undefined;
+            page_id?: string | undefined;
         };
     }, "action" | "payload"> | import("Object/Pick")._Pick<{
         request_id: string;

package/types/serverFrameParser.d.ts

@@ -64,7 +64,7 @@ export declare const parsePush: (push: Push) => {
 } | {
     action: "customer_disconnected";
     payload: {
-        reason: "access_token_expired" | "connection_timeout" | "customer_banned" | "customer_temporarily_blocked" | "inactivity_timeout" | "internal_error" | "license_expired" | "license_not_found" | "misdirected_connection" | "product_version_changed" | "service_temporarily_unavailable" | "too_many_connections" | "too_many_unauthorized_connections" | "unsupported_version";
+        reason: "customer_banned" | "license_expired" | "product_version_changed" | "logged_out_remotely" | "misdirected_connection" | "access_token_expired" | "connection_timeout" | "customer_temporarily_blocked" | "inactivity_timeout" | "internal_error" | "license_not_found" | "service_temporarily_unavailable" | "too_many_connections" | "too_many_unauthorized_connections" | "unsupported_version";
         data?: any;
     };
 } | {
@@ -123,6 +123,14 @@ export declare const parsePush: (push: Push) => {
     payload: {
         uniqueId: string;
     };
+} | {
+    action: "groups_status_updated";
+    payload: {
+        groups: {
+            id: number;
+            status: serverEntities.GroupStatus;
+        }[];
+    };
 } | {
     action: "incoming_chat";
     payload: {
@@ -285,7 +293,7 @@ export declare const parseResponse: ({ request, response, }: {
 } | {
     action: "list_chats";
     payload: {
-        chatsSummary: any;
+        chatsSummary: clientEntities.ChatSummary[];
         totalChats: number;
         users: clientEntities.ChatUser[];
         previousPageId: string | null;

package/types/sideEffects/index.d.ts

@@ -2,11 +2,12 @@ import { CustomerAuth } from '@livechat/customer-auth';
 import { SocketClient } from '../socketClient';
 import { Action } from '../types/actions';
 import { CustomerDataProvider, Store } from '../types';
-declare const _default: ({ auth, customerDataProvider, emitter, socket, }: {
+declare const _default: ({ auth, customerDataProvider, emitter, socket, licenseId, }: {
     auth: CustomerAuth;
     customerDataProvider?: CustomerDataProvider | undefined;
     socket: SocketClient;
     emitter: any;
+    licenseId: number;
 }) => (action: Action, store: Store) => void;
 export default _default;
 //# sourceMappingURL=index.d.ts.map

package/types/sideStorage.d.ts

@@ -1,5 +1,5 @@
 import { Store } from './types';
 import { SideStorage } from './types/serverEntities';
-export declare const getSideStorage: (store: Store) => Promise<SideStorage>;
-export declare const saveSideStorage: (store: Store, sideStorage: SideStorage) => Promise<void>;
+export declare const getSideStorage: (store: Store, licenseId: number) => Promise<SideStorage>;
+export declare const saveSideStorage: (store: Store, sideStorage: SideStorage) => void;
 //# sourceMappingURL=sideStorage.d.ts.map

package/types/socketListener.d.ts

@@ -2,8 +2,11 @@ import { SocketClient } from './socketClient';
 import { Store } from './types';
 import { Push, PushResponse, ResponseError } from './types/frames';
 declare const _default: (store: Store, socket: SocketClient) => {
-    <Key extends keyof import("@livechat/platform-client/types").PlatformClientEvents<PushResponse | Push | import("./types/frames").Response | ResponseError>>(type: Key, handler?: import("mitt").Handler<import("@livechat/platform-client/types").PlatformClientEvents<PushResponse | Push | import("./types/frames").Response | ResponseError>[Key]> | undefined): void;
-    (type: "*", handler: import("mitt").WildcardHandler<import("@livechat/platform-client/types").PlatformClientEvents<PushResponse | Push | import("./types/frames").Response | ResponseError>>): void;
-} & (() => void);
+    <Key extends keyof import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>>(type: Key, handler?: import("mitt").Handler<import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>[Key]> | undefined): void;
+    (type: "*", handler: import("mitt").WildcardHandler<import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>>): void;
+} & {
+    (type: "*", handler: import("mitt").WildcardHandler<import("@livechat/platform-client/types").PlatformClientEvents<import("./types/frames").Response | Push | PushResponse | ResponseError>>): void;
+    (): void;
+};
 export default _default;
 //# sourceMappingURL=socketListener.d.ts.map

package/types/types/clientEntities.d.ts

@@ -63,6 +63,7 @@ export type ChatSummary = {
         }>;
     };
     lastEvent?: Event;
+    order?: number;
 };
 export type Chat = {
     id: string;
@@ -282,6 +283,7 @@ type ClientGeneratedEventBase = {
 type EventBase = {
     customId?: string;
     properties: Properties;
+    timestamp?: number;
 };
 export type NonSpecificEventBase = ServerGeneratedEventBase & ClientGeneratedEventBase & EventBase;
 type FileSpecificProps = {