@lilaquadrat/chat 0.1.13 → 0.1.15

package/dist/types/src/stores/conversations.store.d.ts

@@ -1,174 +1,2144 @@
 import { type Participant } from '@/helpers/participants';
-interface ConversationEntry {
-    [key: string]: any;
-}
+import { type SupportStatus } from '@/helpers/supportStatus';
+import type { Conversation, ConversationPayload } from '@/interfaces/Conversation';
+import type { Message } from '@/interfaces/Message';
+import type { ParticipantState } from '@/interfaces/ParticipantDocument';
+export type ConversationEntry = Conversation;
 export declare const useConversationsStore: import("pinia").StoreDefinition<"conversations", Pick<{
     getAllConversations: () => Promise<void>;
+    mergeConversations: (incoming: ConversationPayload[]) => void;
     refreshConversations: () => Promise<void>;
     handleReconnect: () => Promise<void>;
-    conversations: import("vue").Ref<ConversationEntry[], ConversationEntry[]>;
+    conversations: import("vue").Ref<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[], Conversation[] | {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[]>;
     conversationsLoaded: import("vue").Ref<boolean, boolean>;
-    unreadConversations: import("vue").ComputedRef<ConversationEntry[]>;
-    totalUnreadCount: import("vue").ComputedRef<any>;
+    unreadConversations: import("vue").ComputedRef<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[]>;
+    totalUnreadCount: import("vue").ComputedRef<number>;
     totalUnreadConversations: import("vue").ComputedRef<number>;
     typing: import("vue").Ref<Record<string, string[]>, Record<string, string[]>>;
     setTyping: (conversation: string, user: string, isTyping: boolean) => void;
-    loadParticipants: (conversation: string) => Promise<any>;
-    setRights: (conversation: string, user: string, rights: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    loadParticipants: (conversation: string) => Promise<import("@/interfaces/ParticipantDocument").ParticipantDocument[]>;
+    setRights: (conversation: string, user: string, rights: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     isMuted: (conversation: string) => boolean;
     setMuted: (conversation: string, muted: boolean) => Promise<void>;
     conversationMuted: (conversation: string, muted: boolean) => void;
-    blockUser: (conversation: string, user: string, block: boolean) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    updateSupportStatus: (conversation: string, status: SupportStatus | undefined, version: number | undefined, updatedAt: string | undefined, options?: {
+        force?: boolean;
+        sla?: Conversation["sla"];
+    }) => boolean;
+    blockUser: (conversation: string, user: string, block: boolean) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     updateParticipantRights: (conversation: string, user: string, rights: string[]) => void;
-    create: (participants: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    create: (participants: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     createNew: (participants: string[], creator?: string, operationMode?: "chat" | "support") => string;
     createConversation: () => string;
-    startSupport: () => Promise<any>;
+    startSupport: () => Promise<string>;
     activateConversation: (conversationId: string) => Promise<void>;
-    activeConversation: import("vue").Ref<any, any>;
-    convertTempToConversation: (conversation: Record<string, any>) => void;
-    getMessagesFromApi: (conversation: string, beforeId?: number) => Promise<any>;
-    addMessagesToConversation: (messages: Record<string, any>[], conversation: string) => void;
-    getMessagesForConversation: (conversation: string) => any;
-    updateLastMessage: (conversationId: string, message: Record<string, any>) => void;
+    activeConversation: import("vue").Ref<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }, Conversation | {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }>;
+    convertTempToConversation: (conversation: ConversationPayload) => void;
+    getMessagesFromApi: (conversation: string, beforeId?: number) => Promise<Message[]>;
+    addMessagesToConversation: (messages: Message[], conversation: string) => void;
+    getMessagesForConversation: (conversation: string) => Message[];
+    updateLastMessage: (conversationId: string, message: Message) => void;
     updateUnread: (conversation: string) => void;
     updateAllUnread: () => void;
     increaseMessageCount: (conversation: string) => void;
     increaseMessageCountSystem: (conversation: string) => void;
     setLastReadId: (conversation: string, lastReadId: number) => void;
-    getConversation: (conversation: string) => ConversationEntry;
+    getConversation: (conversation: string | undefined) => ConversationEntry | undefined;
     addParticipant: (conversation: string, participant: string) => void;
     removeParticipant: (conversation: string, participant: string) => void;
-    setParticipants: (conversation: string, participants: string[]) => void;
+    setParticipants: (conversation: string, participants: Participant[]) => void;
     toggleParticipant: (conversation: string, participant: string) => void;
-    getConversationViaParticipantsAndName: (participants: Participant[], name: string, options?: {
+    getConversationViaParticipantsAndName: (participants: Participant[], name?: string, options?: {
         excludeTemp?: boolean;
         exclude?: string[];
-    }) => ConversationEntry;
+    }) => {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    };
     cleanConversations: () => void;
     abandonConversation: (conversation: string) => void;
     inactivateConversation: () => void;
-    rename: (conversation: string, newName: string) => Promise<void | import("@/libs/StudioSDK").SDKResponse<any>>;
+    rename: (conversation: string, newName: string) => Promise<void | import("@/libs/StudioSDK").SDKResponse<unknown>>;
     conversationRenamed: (conversation: string, newName: string) => void;
-    executeParticipantsEdit: (conversation: string, add: string[], remove: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
-    updateConversationParticipant: (conversation: string, state: string) => void;
-    leave: (conversation: string) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    executeParticipantsEdit: (conversation: string, add: string[], remove: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
+    updateConversationParticipant: (conversation: string, state: ParticipantState) => void;
+    leave: (conversation: string) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     deleteConversation: (conversation: string) => Promise<void>;
-    lastActiveConversation: import("vue").Ref<any, any>;
-    getLatestConversation: () => ConversationEntry;
+    lastActiveConversation: import("vue").Ref<string, string>;
+    getLatestConversation: () => {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    };
     activateLastOrLatestConversation: () => void;
     readLastActiveConversation: () => void;
-}, "conversations" | "typing" | "conversationsLoaded" | "activeConversation" | "lastActiveConversation">, Pick<{
+}, "conversations" | "conversationsLoaded" | "typing" | "activeConversation" | "lastActiveConversation">, Pick<{
     getAllConversations: () => Promise<void>;
+    mergeConversations: (incoming: ConversationPayload[]) => void;
     refreshConversations: () => Promise<void>;
     handleReconnect: () => Promise<void>;
-    conversations: import("vue").Ref<ConversationEntry[], ConversationEntry[]>;
+    conversations: import("vue").Ref<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[], Conversation[] | {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[]>;
     conversationsLoaded: import("vue").Ref<boolean, boolean>;
-    unreadConversations: import("vue").ComputedRef<ConversationEntry[]>;
-    totalUnreadCount: import("vue").ComputedRef<any>;
+    unreadConversations: import("vue").ComputedRef<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[]>;
+    totalUnreadCount: import("vue").ComputedRef<number>;
     totalUnreadConversations: import("vue").ComputedRef<number>;
     typing: import("vue").Ref<Record<string, string[]>, Record<string, string[]>>;
     setTyping: (conversation: string, user: string, isTyping: boolean) => void;
-    loadParticipants: (conversation: string) => Promise<any>;
-    setRights: (conversation: string, user: string, rights: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    loadParticipants: (conversation: string) => Promise<import("@/interfaces/ParticipantDocument").ParticipantDocument[]>;
+    setRights: (conversation: string, user: string, rights: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     isMuted: (conversation: string) => boolean;
     setMuted: (conversation: string, muted: boolean) => Promise<void>;
     conversationMuted: (conversation: string, muted: boolean) => void;
-    blockUser: (conversation: string, user: string, block: boolean) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    updateSupportStatus: (conversation: string, status: SupportStatus | undefined, version: number | undefined, updatedAt: string | undefined, options?: {
+        force?: boolean;
+        sla?: Conversation["sla"];
+    }) => boolean;
+    blockUser: (conversation: string, user: string, block: boolean) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     updateParticipantRights: (conversation: string, user: string, rights: string[]) => void;
-    create: (participants: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    create: (participants: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     createNew: (participants: string[], creator?: string, operationMode?: "chat" | "support") => string;
     createConversation: () => string;
-    startSupport: () => Promise<any>;
+    startSupport: () => Promise<string>;
     activateConversation: (conversationId: string) => Promise<void>;
-    activeConversation: import("vue").Ref<any, any>;
-    convertTempToConversation: (conversation: Record<string, any>) => void;
-    getMessagesFromApi: (conversation: string, beforeId?: number) => Promise<any>;
-    addMessagesToConversation: (messages: Record<string, any>[], conversation: string) => void;
-    getMessagesForConversation: (conversation: string) => any;
-    updateLastMessage: (conversationId: string, message: Record<string, any>) => void;
+    activeConversation: import("vue").Ref<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }, Conversation | {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }>;
+    convertTempToConversation: (conversation: ConversationPayload) => void;
+    getMessagesFromApi: (conversation: string, beforeId?: number) => Promise<Message[]>;
+    addMessagesToConversation: (messages: Message[], conversation: string) => void;
+    getMessagesForConversation: (conversation: string) => Message[];
+    updateLastMessage: (conversationId: string, message: Message) => void;
     updateUnread: (conversation: string) => void;
     updateAllUnread: () => void;
     increaseMessageCount: (conversation: string) => void;
     increaseMessageCountSystem: (conversation: string) => void;
     setLastReadId: (conversation: string, lastReadId: number) => void;
-    getConversation: (conversation: string) => ConversationEntry;
+    getConversation: (conversation: string | undefined) => ConversationEntry | undefined;
     addParticipant: (conversation: string, participant: string) => void;
     removeParticipant: (conversation: string, participant: string) => void;
-    setParticipants: (conversation: string, participants: string[]) => void;
+    setParticipants: (conversation: string, participants: Participant[]) => void;
     toggleParticipant: (conversation: string, participant: string) => void;
-    getConversationViaParticipantsAndName: (participants: Participant[], name: string, options?: {
+    getConversationViaParticipantsAndName: (participants: Participant[], name?: string, options?: {
         excludeTemp?: boolean;
         exclude?: string[];
-    }) => ConversationEntry;
+    }) => {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    };
     cleanConversations: () => void;
     abandonConversation: (conversation: string) => void;
     inactivateConversation: () => void;
-    rename: (conversation: string, newName: string) => Promise<void | import("@/libs/StudioSDK").SDKResponse<any>>;
+    rename: (conversation: string, newName: string) => Promise<void | import("@/libs/StudioSDK").SDKResponse<unknown>>;
     conversationRenamed: (conversation: string, newName: string) => void;
-    executeParticipantsEdit: (conversation: string, add: string[], remove: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
-    updateConversationParticipant: (conversation: string, state: string) => void;
-    leave: (conversation: string) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    executeParticipantsEdit: (conversation: string, add: string[], remove: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
+    updateConversationParticipant: (conversation: string, state: ParticipantState) => void;
+    leave: (conversation: string) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     deleteConversation: (conversation: string) => Promise<void>;
-    lastActiveConversation: import("vue").Ref<any, any>;
-    getLatestConversation: () => ConversationEntry;
+    lastActiveConversation: import("vue").Ref<string, string>;
+    getLatestConversation: () => {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    };
     activateLastOrLatestConversation: () => void;
     readLastActiveConversation: () => void;
 }, "unreadConversations" | "totalUnreadCount" | "totalUnreadConversations">, Pick<{
     getAllConversations: () => Promise<void>;
+    mergeConversations: (incoming: ConversationPayload[]) => void;
     refreshConversations: () => Promise<void>;
     handleReconnect: () => Promise<void>;
-    conversations: import("vue").Ref<ConversationEntry[], ConversationEntry[]>;
+    conversations: import("vue").Ref<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[], Conversation[] | {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[]>;
     conversationsLoaded: import("vue").Ref<boolean, boolean>;
-    unreadConversations: import("vue").ComputedRef<ConversationEntry[]>;
-    totalUnreadCount: import("vue").ComputedRef<any>;
+    unreadConversations: import("vue").ComputedRef<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }[]>;
+    totalUnreadCount: import("vue").ComputedRef<number>;
     totalUnreadConversations: import("vue").ComputedRef<number>;
     typing: import("vue").Ref<Record<string, string[]>, Record<string, string[]>>;
     setTyping: (conversation: string, user: string, isTyping: boolean) => void;
-    loadParticipants: (conversation: string) => Promise<any>;
-    setRights: (conversation: string, user: string, rights: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    loadParticipants: (conversation: string) => Promise<import("@/interfaces/ParticipantDocument").ParticipantDocument[]>;
+    setRights: (conversation: string, user: string, rights: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     isMuted: (conversation: string) => boolean;
     setMuted: (conversation: string, muted: boolean) => Promise<void>;
     conversationMuted: (conversation: string, muted: boolean) => void;
-    blockUser: (conversation: string, user: string, block: boolean) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    updateSupportStatus: (conversation: string, status: SupportStatus | undefined, version: number | undefined, updatedAt: string | undefined, options?: {
+        force?: boolean;
+        sla?: Conversation["sla"];
+    }) => boolean;
+    blockUser: (conversation: string, user: string, block: boolean) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     updateParticipantRights: (conversation: string, user: string, rights: string[]) => void;
-    create: (participants: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    create: (participants: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     createNew: (participants: string[], creator?: string, operationMode?: "chat" | "support") => string;
     createConversation: () => string;
-    startSupport: () => Promise<any>;
+    startSupport: () => Promise<string>;
     activateConversation: (conversationId: string) => Promise<void>;
-    activeConversation: import("vue").Ref<any, any>;
-    convertTempToConversation: (conversation: Record<string, any>) => void;
-    getMessagesFromApi: (conversation: string, beforeId?: number) => Promise<any>;
-    addMessagesToConversation: (messages: Record<string, any>[], conversation: string) => void;
-    getMessagesForConversation: (conversation: string) => any;
-    updateLastMessage: (conversationId: string, message: Record<string, any>) => void;
+    activeConversation: import("vue").Ref<{
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }, Conversation | {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    }>;
+    convertTempToConversation: (conversation: ConversationPayload) => void;
+    getMessagesFromApi: (conversation: string, beforeId?: number) => Promise<Message[]>;
+    addMessagesToConversation: (messages: Message[], conversation: string) => void;
+    getMessagesForConversation: (conversation: string) => Message[];
+    updateLastMessage: (conversationId: string, message: Message) => void;
     updateUnread: (conversation: string) => void;
     updateAllUnread: () => void;
     increaseMessageCount: (conversation: string) => void;
     increaseMessageCountSystem: (conversation: string) => void;
     setLastReadId: (conversation: string, lastReadId: number) => void;
-    getConversation: (conversation: string) => ConversationEntry;
+    getConversation: (conversation: string | undefined) => ConversationEntry | undefined;
     addParticipant: (conversation: string, participant: string) => void;
     removeParticipant: (conversation: string, participant: string) => void;
-    setParticipants: (conversation: string, participants: string[]) => void;
+    setParticipants: (conversation: string, participants: Participant[]) => void;
     toggleParticipant: (conversation: string, participant: string) => void;
-    getConversationViaParticipantsAndName: (participants: Participant[], name: string, options?: {
+    getConversationViaParticipantsAndName: (participants: Participant[], name?: string, options?: {
         excludeTemp?: boolean;
         exclude?: string[];
-    }) => ConversationEntry;
+    }) => {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    };
     cleanConversations: () => void;
     abandonConversation: (conversation: string) => void;
     inactivateConversation: () => void;
-    rename: (conversation: string, newName: string) => Promise<void | import("@/libs/StudioSDK").SDKResponse<any>>;
+    rename: (conversation: string, newName: string) => Promise<void | import("@/libs/StudioSDK").SDKResponse<unknown>>;
     conversationRenamed: (conversation: string, newName: string) => void;
-    executeParticipantsEdit: (conversation: string, add: string[], remove: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
-    updateConversationParticipant: (conversation: string, state: string) => void;
-    leave: (conversation: string) => Promise<import("@/libs/StudioSDK").SDKResponse<any>>;
+    executeParticipantsEdit: (conversation: string, add: string[], remove: string[]) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
+    updateConversationParticipant: (conversation: string, state: ParticipantState) => void;
+    leave: (conversation: string) => Promise<import("@/libs/StudioSDK").SDKResponse<unknown>>;
     deleteConversation: (conversation: string) => Promise<void>;
-    lastActiveConversation: import("vue").Ref<any, any>;
-    getLatestConversation: () => ConversationEntry;
+    lastActiveConversation: import("vue").Ref<string, string>;
+    getLatestConversation: () => {
+        _id?: string;
+        id?: string;
+        name?: string;
+        participants: (string | {
+            id: string;
+            prename?: string;
+            lastname?: string;
+            email?: string;
+            name?: string;
+            lastSeen?: string;
+            online?: boolean;
+            role?: "agent" | null;
+        })[];
+        blocked?: string[];
+        messagesCount?: number;
+        messagesCountSystem?: number;
+        createdAt?: string;
+        lastActivity?: string;
+        operationMode: import("@/interfaces/Conversation").ConversationOperationMode;
+        supportStatus?: SupportStatus;
+        supportStatusUpdatedAt?: string;
+        supportStatusVersion?: number;
+        sla?: {
+            conversation: string;
+            status: SupportStatus;
+            statusVersion: number;
+            startedAt: string;
+            endAt: string;
+            stoppedAt?: string;
+        };
+        participant?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        };
+        participantDocs?: {
+            _id?: string;
+            conversation: string;
+            user: string;
+            state: ParticipantState;
+            rights: string[];
+            lastReadId?: number;
+            latestMessageId?: number;
+            muted?: boolean;
+            role?: "agent";
+            joinedAt?: string;
+        }[];
+        lastMessage?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        };
+        oldestMessageId?: number | null;
+        messages?: {
+            _id?: string;
+            id: number;
+            conversation: string;
+            user?: string;
+            message?: string;
+            origin: "user" | "system";
+            history: {
+                created: string;
+                updated?: string;
+            };
+            action?: string;
+            actionData?: Record<string, unknown>;
+            isUser?: boolean;
+        }[];
+        messagesLoaded?: boolean;
+        unreadCount?: number;
+        unread?: boolean;
+        isMember?: boolean;
+        isNew?: boolean;
+        isTemp?: boolean;
+        creator?: string;
+    };
     activateLastOrLatestConversation: () => void;
     readLastActiveConversation: () => void;
-}, "leave" | "rename" | "getAllConversations" | "refreshConversations" | "handleReconnect" | "setTyping" | "loadParticipants" | "setRights" | "isMuted" | "setMuted" | "conversationMuted" | "blockUser" | "updateParticipantRights" | "create" | "createNew" | "createConversation" | "startSupport" | "activateConversation" | "convertTempToConversation" | "getMessagesFromApi" | "addMessagesToConversation" | "getMessagesForConversation" | "updateLastMessage" | "updateUnread" | "updateAllUnread" | "increaseMessageCount" | "increaseMessageCountSystem" | "setLastReadId" | "getConversation" | "addParticipant" | "removeParticipant" | "setParticipants" | "toggleParticipant" | "getConversationViaParticipantsAndName" | "cleanConversations" | "abandonConversation" | "inactivateConversation" | "conversationRenamed" | "executeParticipantsEdit" | "updateConversationParticipant" | "deleteConversation" | "getLatestConversation" | "activateLastOrLatestConversation" | "readLastActiveConversation">>;
+}, "leave" | "rename" | "getAllConversations" | "mergeConversations" | "refreshConversations" | "handleReconnect" | "setTyping" | "loadParticipants" | "setRights" | "isMuted" | "setMuted" | "conversationMuted" | "updateSupportStatus" | "blockUser" | "updateParticipantRights" | "create" | "createNew" | "createConversation" | "startSupport" | "activateConversation" | "convertTempToConversation" | "getMessagesFromApi" | "addMessagesToConversation" | "getMessagesForConversation" | "updateLastMessage" | "updateUnread" | "updateAllUnread" | "increaseMessageCount" | "increaseMessageCountSystem" | "setLastReadId" | "getConversation" | "addParticipant" | "removeParticipant" | "setParticipants" | "toggleParticipant" | "getConversationViaParticipantsAndName" | "cleanConversations" | "abandonConversation" | "inactivateConversation" | "conversationRenamed" | "executeParticipantsEdit" | "updateConversationParticipant" | "deleteConversation" | "getLatestConversation" | "activateLastOrLatestConversation" | "readLastActiveConversation">>;
 export default useConversationsStore;