@lightworkai.official/debug-capture 0.14.2 → 0.15.0

package/src/ui/ring.ts

@@ -0,0 +1,248 @@
+/**
+ * A call from the support team, rung in the host app (live.ts).
+ *
+ * The call itself happens on the support host — its media code, its screen
+ * sharing, its dock — so this card does one thing: say who is calling and
+ * about what, and open the reporter's request there to answer it. A soft ring
+ * and the tab's title too, because a call that rings in a background tab and
+ * says nothing is a missed call.
+ *
+ * Its own shadow root and styles, like the dialog, the toast and the hand-off:
+ * it lands on pages we do not control. Marked as ours, so a report filed while
+ * it is up does not photograph it.
+ */
+import { getConfig } from "../config";
+import { containKeys } from "./keys";
+import { strings } from "./strings";
+
+const HOST_TAG = "lw-call-ring";
+
+const CSS = `
+:host { all: initial; }
+.card {
+  position: fixed; right: 16px; bottom: 16px; z-index: 2147483002;
+  width: min(340px, calc(100vw - 32px)); box-sizing: border-box;
+  padding: 16px; border-radius: 16px; background: #fff; color: #0f172a;
+  border: 1px solid #e2e8f0; box-shadow: 0 24px 60px rgba(15, 23, 42, 0.24);
+  font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Noto Sans Thai", sans-serif;
+  animation: in 200ms cubic-bezier(0.16, 1, 0.3, 1);
+}
+@media (max-width: 480px) { .card { right: 8px; left: 8px; bottom: 8px; width: auto; } }
+.head { display: flex; align-items: center; gap: 12px; }
+.icon {
+  position: relative; flex: none; width: 44px; height: 44px; border-radius: 50%;
+  display: grid; place-items: center; background: #ecfdf5; color: #059669;
+}
+.icon::after {
+  content: ""; position: absolute; inset: 0; border-radius: 50%;
+  background: rgba(16, 185, 129, 0.25); animation: ping 1.4s ease-out infinite;
+}
+.icon svg { position: relative; width: 20px; height: 20px; }
+h2 { margin: 0; font-size: 15px; font-weight: 600; line-height: 1.4; }
+.about { margin: 2px 0 0; font-size: 12px; color: #475569; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 250px; }
+.how { margin: 10px 0 0; font-size: 12px; line-height: 1.6; color: #64748b; }
+.how a { color: #0369a1; font-weight: 600; }
+.actions { display: flex; gap: 8px; margin-top: 12px; }
+.actions button {
+  flex: 1; box-sizing: border-box; display: inline-flex; align-items: center; justify-content: center;
+  height: 40px; padding: 0 12px; border-radius: 999px; font: inherit; font-size: 14px; font-weight: 600; cursor: pointer;
+}
+.decline { border: 1px solid #fecdd3; background: #fff1f2; color: #be123c; }
+.decline:hover { background: #ffe4e6; }
+.open { border: none; background: #059669; color: #fff; }
+.open:hover { background: #047857; }
+.close { border: 1px solid #e2e8f0; background: #fff; color: #334155; }
+.actions button:focus-visible { outline: 2px solid #0ea5e9; outline-offset: 2px; }
+@keyframes in { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
+@keyframes ping { from { transform: scale(1); opacity: 1; } to { transform: scale(1.6); opacity: 0; } }
+@media (prefers-reduced-motion: reduce) { .card { animation: none; } .icon::after { animation: none; opacity: 0; } }
+`;
+
+const PHONE = `<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72c.13.96.36 1.9.7 2.81a2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45c.91.34 1.85.57 2.81.7A2 2 0 0 1 22 16.92z"/></svg>`;
+
+export interface RingCall {
+  id: string;
+  ticketKey: string;
+  ticketTitle: string;
+}
+
+export interface RingHandlers {
+  /** Runs INSIDE the press: a tab can be opened only there, before anything is awaited. */
+  open: () => void;
+  decline: () => void;
+}
+
+let host: HTMLElement | null = null;
+let shownId: string | null = null;
+let titleBefore: string | null = null;
+
+/** "เรื่อง CALL-12 · title" — the line under the card's title. Pure, for the tests. */
+export function ringAbout(template: string, call: RingCall): string {
+  return template.replace("{key}", call.ticketKey).replace("{title}", call.ticketTitle);
+}
+
+const t = () => strings(getConfig().locale);
+
+function mount(): ShadowRoot | null {
+  if (typeof document === "undefined") return null;
+  if (host?.isConnected) return host.shadowRoot;
+  host = document.createElement(HOST_TAG);
+  host.dataset.debugReporter = "true";
+  const root = host.attachShadow({ mode: "open" });
+  containKeys(root);
+  document.body.append(host);
+  return root;
+}
+
+/** Show the ring for this call — once; the same call again changes nothing. */
+export function showRing(call: RingCall, handlers: RingHandlers): void {
+  if (shownId === call.id && host?.isConnected) return;
+  const root = mount();
+  if (!root) return;
+  shownId = call.id;
+  const s = t();
+  root.innerHTML = "";
+  const style = document.createElement("style");
+  style.textContent = CSS;
+  const card = document.createElement("div");
+  card.className = "card";
+  card.setAttribute("role", "alertdialog");
+  card.setAttribute("aria-label", s.ringTitle);
+  card.dataset.lwCallRing = call.id;
+  const head = document.createElement("div");
+  head.className = "head";
+  const icon = document.createElement("span");
+  icon.className = "icon";
+  icon.innerHTML = PHONE;
+  const words = document.createElement("div");
+  const h = document.createElement("h2");
+  h.textContent = s.ringTitle;
+  const about = document.createElement("p");
+  about.className = "about";
+  about.textContent = ringAbout(s.ringAbout, call);
+  about.title = about.textContent;
+  words.append(h, about);
+  head.append(icon, words);
+  const how = document.createElement("p");
+  how.className = "how";
+  how.textContent = s.ringHow;
+  const actions = document.createElement("div");
+  actions.className = "actions";
+  const decline = document.createElement("button");
+  decline.type = "button";
+  decline.className = "decline";
+  decline.textContent = s.ringDecline;
+  decline.dataset.lwRing = "decline";
+  decline.onclick = () => handlers.decline();
+  const open = document.createElement("button");
+  open.type = "button";
+  open.className = "open";
+  open.textContent = s.ringOpen;
+  open.dataset.lwRing = "open";
+  open.onclick = () => handlers.open();
+  actions.append(decline, open);
+  card.append(head, how, actions);
+  root.append(style, card);
+  startTone();
+  if (titleBefore === null) {
+    titleBefore = document.title;
+    document.title = `${s.ringTab} — ${titleBefore}`;
+  }
+  open.focus({ preventScroll: true });
+}
+
+/** Opened: the card says where to answer, and stops ringing. `blockedUrl` — the browser refused the tab: a link, which is a fresh press. */
+export function ringOpened(blockedUrl?: string): void {
+  const root = host?.shadowRoot;
+  if (!root) return;
+  stopTone();
+  restoreTitle();
+  const s = t();
+  const how = root.querySelector(".how");
+  const actions = root.querySelector(".actions");
+  if (how) {
+    how.textContent = "";
+    if (blockedUrl) {
+      const a = document.createElement("a");
+      a.href = blockedUrl;
+      a.target = "_blank";
+      a.rel = "noopener";
+      a.textContent = s.ringBlocked;
+      a.dataset.lwRing = "link";
+      a.onclick = () => window.setTimeout(() => ringOpened(), 0);
+      how.append(a);
+    } else how.textContent = s.ringOpened;
+  }
+  if (actions) {
+    actions.innerHTML = "";
+    const close = document.createElement("button");
+    close.type = "button";
+    close.className = "close";
+    close.textContent = s.ringClose;
+    close.dataset.lwRing = "close";
+    close.onclick = () => hideRing();
+    actions.append(close);
+  }
+}
+
+/** The call is no longer ringing for this person — answered, declined, missed or ended. */
+export function hideRing(id?: string): void {
+  if (id && shownId && id !== shownId) return;
+  stopTone();
+  restoreTitle();
+  host?.remove();
+  host = null;
+  shownId = null;
+}
+
+export function ringShownFor(): string | null {
+  return host?.isConnected ? shownId : null;
+}
+
+function restoreTitle(): void {
+  if (titleBefore === null || typeof document === "undefined") return;
+  if (document.title.startsWith(t().ringTab)) document.title = titleBefore;
+  titleBefore = null;
+}
+
+/* ── A soft ring: two notes every two seconds, as the support host's own ── */
+
+let audio: AudioContext | null = null;
+let toneTimer: ReturnType<typeof setInterval> | undefined;
+
+function startTone(): void {
+  stopTone();
+  const w = window as unknown as { AudioContext?: typeof AudioContext; webkitAudioContext?: typeof AudioContext };
+  const Ctx = w.AudioContext ?? w.webkitAudioContext;
+  if (!Ctx) return;
+  try {
+    const ctx = audio ?? new Ctx();
+    audio = ctx;
+    // A page nobody has pressed anything on may not play sound — then the card and the title carry it.
+    void ctx.resume?.().catch(() => undefined);
+  } catch {
+    return;
+  }
+  const beep = () => {
+    if (!audio || audio.state !== "running") return;
+    const now = audio.currentTime;
+    for (const [i, f] of [660, 880].entries()) {
+      const osc = audio.createOscillator();
+      const gain = audio.createGain();
+      osc.frequency.value = f;
+      gain.gain.setValueAtTime(0.0001, now + i * 0.22);
+      gain.gain.exponentialRampToValueAtTime(0.08, now + i * 0.22 + 0.02);
+      gain.gain.exponentialRampToValueAtTime(0.0001, now + i * 0.22 + 0.2);
+      osc.connect(gain).connect(audio.destination);
+      osc.start(now + i * 0.22);
+      osc.stop(now + i * 0.22 + 0.21);
+    }
+  };
+  beep();
+  toneTimer = setInterval(beep, 2200);
+}
+
+function stopTone(): void {
+  clearInterval(toneTimer);
+  toneTimer = undefined;
+}

package/src/ui/strings.ts

@@ -65,20 +65,29 @@ export interface Strings {
   handoffBlocked: string;
   handoffOpen: string;
   /*
-   * ขอให้ทีมดำเนินการ — the same dialog turned into a request, where the desk
-   * opens request types to its reporters (docs/WIDGET-ASK-PLAN.md): two cards
-   * under the heading, แจ้งปัญหา chosen as it opens, either one any time.
+   * ขอให้ทีมดำเนินการ, where the desk opens request types to its reporters
+   * (docs/WIDGET-ASK-PLAN.md): the press asks first with two cards; the form
+   * keeps one quiet line to switch.
    */
   chooseTitle: string;
   kindProblem: string;
-  kindProblemHint: string;
   kindRequest: string;
-  kindRequestHint: string;
+  askInstead: string;
+  askInsteadAction: string;
+  problemInstead: string;
+  problemInsteadAction: string;
+  /** The same, from a request that began with no screen: the share will be asked for. */
+  problemInsteadShare: string;
   /** On the cards before anything is asked of the browser: what each will do. */
   chooseProblemHint: string;
   chooseRequestHint: string;
   requestTitle: string;
   requestTypeLabel: string;
+  /** Over a long list of types: the search, and what it says when nothing matches. */
+  requestTypeSearch: string;
+  requestTypeNone: string;
+  /** Carries `{n}`. */
+  requestTypeCount: string;
   /** Carries `{time}`. */
   requestTarget: string;
   requestSummaryLabel: string;
@@ -99,6 +108,16 @@ export interface Strings {
   /** Carry `{n}`. */
   days: string;
   hours: string;
+  /** A call from the support team (ui/ring). `ringAbout` carries `{key}` and `{title}`. */
+  ringTitle: string;
+  ringAbout: string;
+  ringHow: string;
+  ringOpen: string;
+  ringDecline: string;
+  ringOpened: string;
+  ringBlocked: string;
+  ringClose: string;
+  ringTab: string;
 }
 
 const th: Strings = {
@@ -146,13 +165,19 @@ const th: Strings = {
   handoffOpen: "เปิดในแท็บใหม่",
   chooseTitle: "ต้องการให้ทีมช่วยเรื่องอะไร",
   kindProblem: "แจ้งปัญหา",
-  kindProblemHint: "มีอะไรเสีย หรือใช้งานไม่ได้",
   kindRequest: "คำขอ",
-  kindRequestHint: "ขอให้ทีมทำ เช่น ขอสิทธิ์ ขอแก้ข้อมูล",
+  askInstead: "เป็นคำขอ?",
+  askInsteadAction: "เลือกเรื่องที่ขอ",
+  problemInstead: "เป็นปัญหาที่ต้องแก้?",
+  problemInsteadAction: "แจ้งปัญหาแทน",
+  problemInsteadShare: "แจ้งปัญหาแทน (แนบภาพหน้าจอ)",
   chooseProblemHint: "มีอะไรเสีย หรือใช้งานไม่ได้ — แนบภาพหน้าจอ",
   chooseRequestHint: "ขอให้ทีมทำ เช่น ขอสิทธิ์ ขอแก้ข้อมูล — ไม่ต้องแชร์หน้าจอ",
   requestTitle: "ขอให้ทีมดำเนินการ",
   requestTypeLabel: "เรื่องที่ขอ",
+  requestTypeSearch: "ค้นหาเรื่องที่ขอ",
+  requestTypeNone: "ไม่พบเรื่องที่ขอ — ลองคำอื่น",
+  requestTypeCount: "{n} เรื่อง — เลื่อนดูหรือพิมพ์ค้นหา",
   requestTarget: "ทีมตั้งใจให้เสร็จภายใน {time}",
   requestSummaryLabel: "หัวข้อ",
   requestSummaryPlaceholder: "ขออะไร — สั้น ๆ",
@@ -168,6 +193,15 @@ const th: Strings = {
   requestLeavesWhat: "บันทึกการใช้งานของหน้านี้ — ใช้กับการแจ้งปัญหาเท่านั้น",
   days: "{n} วัน",
   hours: "{n} ชั่วโมง",
+  ringTitle: "ทีมงานกำลังโทรหาคุณ",
+  ringAbout: "เรื่อง {key} · {title}",
+  ringHow: "รับสายในหน้าคำร้องของคุณ — เปิดในแท็บใหม่ ไม่ต้องเข้าสู่ระบบอีก",
+  ringOpen: "เปิดเพื่อรับสาย",
+  ringDecline: "ไม่รับ",
+  ringOpened: "เปิดหน้ารับสายแล้ว — กด รับสาย ในแท็บที่เปิดขึ้น",
+  ringBlocked: "เบราว์เซอร์บล็อกแท็บใหม่ — กดที่นี่เพื่อเปิดหน้ารับสาย",
+  ringClose: "ปิด",
+  ringTab: "📞 สายเข้า",
 };
 
 const en: Strings = {
@@ -215,13 +249,19 @@ const en: Strings = {
   handoffOpen: "Open in a new tab",
   chooseTitle: "How can the team help?",
   kindProblem: "Report a problem",
-  kindProblemHint: "Something is broken or not working",
   kindRequest: "Request",
-  kindRequestHint: "Ask the team to do something, like access or a data change",
+  askInstead: "Asking for something?",
+  askInsteadAction: "Choose what you need",
+  problemInstead: "Something broken?",
+  problemInsteadAction: "Report a problem instead",
+  problemInsteadShare: "Report a problem instead (with a screenshot)",
   chooseProblemHint: "Something is broken or not working — with a screenshot",
   chooseRequestHint: "Ask the team to do something, like access or a data change — no screen sharing",
   requestTitle: "Ask the team",
   requestTypeLabel: "What you need",
+  requestTypeSearch: "Search what you need",
+  requestTypeNone: "Nothing matches — try another word",
+  requestTypeCount: "{n} to choose from — scroll or search",
   requestTarget: "The team aims to finish within {time}",
   requestSummaryLabel: "Subject",
   requestSummaryPlaceholder: "What do you need — briefly",
@@ -237,6 +277,15 @@ const en: Strings = {
   requestLeavesWhat: "this page's activity log — it is for problem reports only",
   days: "{n} days",
   hours: "{n} hours",
+  ringTitle: "The support team is calling you",
+  ringAbout: "About {key} · {title}",
+  ringHow: "Answer on your request's page — it opens in a new tab, already signed in",
+  ringOpen: "Open to answer",
+  ringDecline: "Decline",
+  ringOpened: "Opened — press Answer in the new tab",
+  ringBlocked: "Your browser blocked the new tab — open the call here",
+  ringClose: "Close",
+  ringTab: "📞 Incoming call",
 };
 
 export function strings(locale: "th" | "en" | undefined): Strings {

package/src/ui/styles.ts

@@ -34,11 +34,11 @@ h2 { margin: 0; font-size: 20px; font-weight: 700; flex: 1; }
 label { display: block; font-size: 14px; font-weight: 600; margin-bottom: 6px; }
 .req { color: #dc2626; }
 .hint { font-weight: 400; color: #64748b; }
-input[type="text"], textarea, select {
+input[type="text"], input[type="search"], textarea, select {
   width: 100%; padding: 10px 12px; font: inherit; font-size: 14px;
   border: 1px solid #cbd5e1; border-radius: 10px; background: #fff; color: inherit;
 }
-input[type="text"]:focus, textarea:focus, select:focus {
+input[type="text"]:focus, input[type="search"]:focus, textarea:focus, select:focus {
   outline: none; border-color: #2563eb; box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.18);
 }
 textarea { min-height: 88px; resize: vertical; }
@@ -98,8 +98,10 @@ canvas { width: 100%; height: auto; display: block; border: 1px solid #e2e8f0; b
    แจ้งปัญหา · คำขอ as two cards under the heading, the way the desk's own
    สร้างเวิร์กโฟลว์ asks it; what is asked for as cards, the way the portal lists it. */
 [hidden] { display: none !important; }
-.kinds { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-top: -4px; }
-/* Before anything is asked of the browser: the same two cards, a little larger, in a smaller dialog. */
+/* The press's choice: two cards in a smaller dialog, before anything is asked of the browser. */
+.kinds { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
+/* In the form, the choice is made: one quiet line under the heading to switch. */
+.door { margin: -8px 0 0; font-size: 13px; color: #64748b; }
 .panel.narrow { width: min(560px, 100%); }
 .kinds.choose { margin: 0 0 24px; }
 .kinds.choose button.kind { padding: 16px 18px; gap: 6px; }
@@ -120,7 +122,16 @@ button.kind[aria-checked="true"], button.kind[aria-checked="true"]:hover:not(:di
 button.kind[aria-checked="true"] .tick { opacity: 1; }
 button.kind:focus-visible, button.type:focus-visible { outline: none; box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.25); }
 button.kind[aria-checked="true"]:focus-visible { box-shadow: inset 0 0 0 1px #2563eb, 0 0 0 3px rgba(37, 99, 235, 0.25); }
-.types { display: grid; gap: 8px; }
+.types { display: grid; gap: 6px; }
+/* A long list scrolls in its own height, so the title and ส่งคำขอ stay near. */
+.types.long { max-height: 300px; overflow-y: auto; padding: 2px; margin: -2px; overscroll-behavior: contain; }
+.type-search { margin-bottom: 8px; }
+.ask .type-count { margin: 6px 0 0; font-size: 12px; }
+/* The rest are one line: only the chosen one opens up with its words and the team's time. */
+button.type:not([aria-checked="true"]) { padding: 8px 12px; align-items: center; }
+button.type:not([aria-checked="true"]) .type-hint, button.type:not([aria-checked="true"]) .type-due { display: none; }
+button.type:not([aria-checked="true"]) .type-body b { font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
+button.type:not([aria-checked="true"]) .icon { margin-top: 0; }
 button.type {
   display: flex; align-items: flex-start; gap: 10px; width: 100%;
   padding: 10px 12px; text-align: left; border-radius: 10px;