@kyoji2/intercom-cli 0.1.0 → 0.1.4

package/src/client.ts

@@ -47,6 +47,8 @@ function createDryRunProxy(client: IntercomClient, logger: Logger): IntercomClie
     "away",
     "tag",
     "untag",
+    "reply",
+    "manage",
   ];
 
   const createNestedProxy = <T extends object>(target: T, path: string[]): T => {

package/src/commands/admins.ts

@@ -7,7 +7,7 @@ export interface AdminGetOptions extends GlobalOptions {
 }
 
 export async function cmdAdminList(options: GlobalOptions): Promise<void> {
-  const token = await getTokenAsync();
+  const token = await getTokenAsync(options.configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }
@@ -40,7 +40,7 @@ export async function cmdAdminList(options: GlobalOptions): Promise<void> {
 }
 
 export async function cmdAdminGet(options: AdminGetOptions): Promise<void> {
-  const token = await getTokenAsync();
+  const token = await getTokenAsync(options.configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }

package/src/commands/articles.ts

@@ -34,8 +34,8 @@ export interface ArticleDeleteOptions extends GlobalOptions {
   id: string;
 }
 
-async function requireToken(): Promise<string> {
-  const token = await getTokenAsync();
+async function requireToken(configDir: string): Promise<string> {
+  const token = await getTokenAsync(configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }
@@ -43,7 +43,7 @@ async function requireToken(): Promise<string> {
 }
 
 export async function cmdArticleList(options: ArticleListOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Listing articles...").start();
 
   try {
@@ -76,7 +76,7 @@ export async function cmdArticleList(options: ArticleListOptions): Promise<void>
 }
 
 export async function cmdArticleGet(options: ArticleGetOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching article...").start();
 
   try {
@@ -109,7 +109,7 @@ export async function cmdArticleGet(options: ArticleGetOptions): Promise<void> {
 }
 
 export async function cmdArticleSearch(options: ArticleSearchOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Searching articles...").start();
 
   try {
@@ -146,7 +146,7 @@ export async function cmdArticleSearch(options: ArticleSearchOptions): Promise<v
 }
 
 export async function cmdArticleCreate(options: ArticleCreateOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Creating article...").start();
 
   try {
@@ -184,7 +184,7 @@ export async function cmdArticleCreate(options: ArticleCreateOptions): Promise<v
 }
 
 export async function cmdArticleUpdate(options: ArticleUpdateOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Updating article...").start();
 
   try {
@@ -212,7 +212,7 @@ export async function cmdArticleUpdate(options: ArticleUpdateOptions): Promise<v
 }
 
 export async function cmdArticleDelete(options: ArticleDeleteOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Deleting article...").start();
 
   try {

package/src/commands/auth.ts

@@ -43,7 +43,7 @@ export async function cmdLogin(options: LoginOptions): Promise<void> {
       throw new CLIError("Could not verify token", 401, "The token may be invalid or expired.");
     }
 
-    await saveConfig({ token });
+    await saveConfig(options.configDir, { token });
     spinner.succeed("Logged in successfully");
 
     output(
@@ -65,12 +65,12 @@ export async function cmdLogin(options: LoginOptions): Promise<void> {
 }
 
 export async function cmdLogout(options: GlobalOptions): Promise<void> {
-  await deleteConfig();
+  await deleteConfig(options.configDir);
   output({ status: "success", message: "Logged out successfully" }, options.format);
 }
 
 export async function cmdWhoami(options: GlobalOptions): Promise<void> {
-  const token = await getTokenAsync();
+  const token = await getTokenAsync(options.configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }

package/src/commands/companies.ts

@@ -24,8 +24,8 @@ export interface CompanyUpdateOptions extends GlobalOptions {
   json: string;
 }
 
-async function requireToken(): Promise<string> {
-  const token = await getTokenAsync();
+async function requireToken(configDir: string): Promise<string> {
+  const token = await getTokenAsync(configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }
@@ -33,7 +33,7 @@ async function requireToken(): Promise<string> {
 }
 
 export async function cmdCompanyCreate(options: CompanyCreateOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Creating company...").start();
 
   try {
@@ -78,7 +78,7 @@ export async function cmdCompanyCreate(options: CompanyCreateOptions): Promise<v
 }
 
 export async function cmdCompanyGet(options: CompanyGetOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching company...").start();
 
   try {
@@ -114,7 +114,7 @@ export async function cmdCompanyGet(options: CompanyGetOptions): Promise<void> {
 }
 
 export async function cmdCompanyList(options: CompanyListOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Listing companies...").start();
 
   try {
@@ -147,7 +147,7 @@ export async function cmdCompanyList(options: CompanyListOptions): Promise<void>
 }
 
 export async function cmdCompanyUpdate(options: CompanyUpdateOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Updating company...").start();
 
   try {

package/src/commands/contacts.ts

@@ -55,8 +55,8 @@ export interface ContactAttachCompanyOptions extends GlobalOptions {
   companyId: string;
 }
 
-async function requireToken(): Promise<string> {
-  const token = await getTokenAsync();
+async function requireToken(configDir: string): Promise<string> {
+  const token = await getTokenAsync(configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }
@@ -64,7 +64,7 @@ async function requireToken(): Promise<string> {
 }
 
 export async function cmdContactCreate(options: ContactCreateOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Creating contact...").start();
 
   try {
@@ -105,7 +105,7 @@ export async function cmdContactCreate(options: ContactCreateOptions): Promise<v
 }
 
 export async function cmdContactGet(options: ContactGetOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching contact...").start();
 
   try {
@@ -141,7 +141,7 @@ export async function cmdContactGet(options: ContactGetOptions): Promise<void> {
 }
 
 export async function cmdContactUpdate(options: ContactUpdateOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Updating contact...").start();
 
   try {
@@ -179,7 +179,7 @@ export async function cmdContactUpdate(options: ContactUpdateOptions): Promise<v
 }
 
 export async function cmdContactDelete(options: ContactDeleteOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Deleting contact...").start();
 
   try {
@@ -196,7 +196,7 @@ export async function cmdContactDelete(options: ContactDeleteOptions): Promise<v
 }
 
 export async function cmdContactSearch(options: ContactSearchOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Searching contacts...").start();
 
   try {
@@ -246,7 +246,7 @@ export async function cmdContactSearch(options: ContactSearchOptions): Promise<v
 }
 
 export async function cmdContactList(options: ContactListOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Listing contacts...").start();
 
   try {
@@ -277,7 +277,7 @@ export async function cmdContactList(options: ContactListOptions): Promise<void>
 }
 
 export async function cmdContactNote(options: ContactNoteOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Adding note...").start();
 
   try {
@@ -305,7 +305,7 @@ export async function cmdContactNote(options: ContactNoteOptions): Promise<void>
 }
 
 export async function cmdContactNotes(options: ContactNotesListOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching notes...").start();
 
   try {
@@ -332,7 +332,7 @@ export async function cmdContactNotes(options: ContactNotesListOptions): Promise
 }
 
 export async function cmdContactTag(options: ContactTagOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Tagging contact...").start();
 
   try {
@@ -358,7 +358,7 @@ export async function cmdContactTag(options: ContactTagOptions): Promise<void> {
 }
 
 export async function cmdContactUntag(options: ContactTagOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Removing tag...").start();
 
   try {
@@ -384,7 +384,7 @@ export async function cmdContactUntag(options: ContactTagOptions): Promise<void>
 }
 
 export async function cmdContactAttachCompany(options: ContactAttachCompanyOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Attaching company...").start();
 
   try {

package/src/commands/conversations.ts

@@ -46,8 +46,16 @@ export interface ConversationSnoozeOptions extends GlobalOptions {
   until: string;
 }
 
-async function requireToken(): Promise<string> {
-  const token = await getTokenAsync();
+export interface ConversationConvertOptions extends GlobalOptions {
+  id: string;
+  ticketTypeId: string;
+  title?: string;
+  description?: string;
+  json?: string;
+}
+
+async function requireToken(configDir: string): Promise<string> {
+  const token = await getTokenAsync(configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }
@@ -55,7 +63,7 @@ async function requireToken(): Promise<string> {
 }
 
 export async function cmdConversationList(options: ConversationListOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Listing conversations...").start();
 
   try {
@@ -91,7 +99,7 @@ export async function cmdConversationList(options: ConversationListOptions): Pro
 }
 
 export async function cmdConversationGet(options: ConversationGetOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching conversation...").start();
 
   try {
@@ -132,7 +140,7 @@ export async function cmdConversationGet(options: ConversationGetOptions): Promi
 }
 
 export async function cmdConversationSearch(options: ConversationSearchOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Searching conversations...").start();
 
   try {
@@ -192,7 +200,7 @@ export async function cmdConversationSearch(options: ConversationSearchOptions):
 }
 
 export async function cmdConversationReply(options: ConversationReplyOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Sending reply...").start();
 
   try {
@@ -225,7 +233,7 @@ export async function cmdConversationReply(options: ConversationReplyOptions): P
 }
 
 export async function cmdConversationAssign(options: ConversationAssignOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Assigning conversation...").start();
 
   try {
@@ -257,7 +265,7 @@ export async function cmdConversationAssign(options: ConversationAssignOptions):
 }
 
 export async function cmdConversationClose(options: ConversationCloseOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Closing conversation...").start();
 
   try {
@@ -288,7 +296,7 @@ export async function cmdConversationClose(options: ConversationCloseOptions): P
 }
 
 export async function cmdConversationOpen(options: ConversationOpenOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Opening conversation...").start();
 
   try {
@@ -318,7 +326,7 @@ export async function cmdConversationOpen(options: ConversationOpenOptions): Pro
 }
 
 export async function cmdConversationSnooze(options: ConversationSnoozeOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Snoozing conversation...").start();
 
   try {
@@ -348,3 +356,50 @@ export async function cmdConversationSnooze(options: ConversationSnoozeOptions):
     handleIntercomError(error);
   }
 }
+
+export async function cmdConversationConvert(options: ConversationConvertOptions): Promise<void> {
+  const token = await requireToken(options.configDir);
+  const spinner = ora("Converting conversation to ticket...").start();
+
+  try {
+    const client = createClient({ token, dryRun: options.dryRun });
+
+    let attributes: Record<string, unknown> | undefined;
+    if (options.json) {
+      attributes = JSON.parse(options.json);
+    } else if (options.title || options.description) {
+      attributes = {};
+      if (options.title) {
+        attributes._default_title_ = options.title;
+      }
+      if (options.description) {
+        attributes._default_description_ = options.description;
+      }
+    }
+
+    const ticket = await client.conversations.convertToTicket({
+      conversation_id: Number.parseInt(options.id, 10),
+      ticket_type_id: options.ticketTypeId,
+      attributes,
+    });
+
+    spinner.succeed("Conversation converted to ticket");
+
+    output(
+      {
+        id: ticket?.id,
+        ticket_id: ticket?.ticket_id,
+        category: ticket?.category,
+        ticket_type: ticket?.ticket_type,
+        ticket_state: ticket?.ticket_state,
+        ticket_attributes: ticket?.ticket_attributes,
+        open: ticket?.open,
+        created_at: ticket?.created_at,
+      },
+      options.format,
+    );
+  } catch (error) {
+    spinner.fail("Failed to convert conversation to ticket");
+    handleIntercomError(error);
+  }
+}

package/src/commands/events.ts

@@ -13,8 +13,8 @@ export interface EventListOptions extends GlobalOptions {
   userId: string;
 }
 
-async function requireToken(): Promise<string> {
-  const token = await getTokenAsync();
+async function requireToken(configDir: string): Promise<string> {
+  const token = await getTokenAsync(configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }
@@ -22,7 +22,7 @@ async function requireToken(): Promise<string> {
 }
 
 export async function cmdEventTrack(options: EventTrackOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Tracking event...").start();
 
   try {
@@ -61,7 +61,7 @@ export async function cmdEventTrack(options: EventTrackOptions): Promise<void> {
 }
 
 export async function cmdEventList(options: EventListOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching events...").start();
 
   try {

package/src/commands/index.ts

@@ -1,7 +1,4 @@
-// Auth commands
-
 export type { AdminGetOptions } from "./admins.ts";
-// Admin commands
 export { cmdAdminGet, cmdAdminList } from "./admins.ts";
 export type {
   ArticleCreateOptions,
@@ -11,7 +8,6 @@ export type {
   ArticleSearchOptions,
   ArticleUpdateOptions,
 } from "./articles.ts";
-// Article commands
 export {
   cmdArticleCreate,
   cmdArticleDelete,
@@ -23,7 +19,6 @@ export {
 export type { LoginOptions } from "./auth.ts";
 export { cmdLogin, cmdLogout, cmdWhoami } from "./auth.ts";
 export type { CompanyCreateOptions, CompanyGetOptions, CompanyListOptions, CompanyUpdateOptions } from "./companies.ts";
-// Company commands
 export { cmdCompanyCreate, cmdCompanyGet, cmdCompanyList, cmdCompanyUpdate } from "./companies.ts";
 export type {
   ContactAttachCompanyOptions,
@@ -37,7 +32,6 @@ export type {
   ContactTagOptions,
   ContactUpdateOptions,
 } from "./contacts.ts";
-// Contact commands
 export {
   cmdContactAttachCompany,
   cmdContactCreate,
@@ -54,6 +48,7 @@ export {
 export type {
   ConversationAssignOptions,
   ConversationCloseOptions,
+  ConversationConvertOptions,
   ConversationGetOptions,
   ConversationListOptions,
   ConversationOpenOptions,
@@ -61,10 +56,10 @@ export type {
   ConversationSearchOptions,
   ConversationSnoozeOptions,
 } from "./conversations.ts";
-// Conversation commands
 export {
   cmdConversationAssign,
   cmdConversationClose,
+  cmdConversationConvert,
   cmdConversationGet,
   cmdConversationList,
   cmdConversationOpen,
@@ -73,10 +68,29 @@ export {
   cmdConversationSnooze,
 } from "./conversations.ts";
 export type { EventListOptions, EventTrackOptions } from "./events.ts";
-// Event commands
 export { cmdEventList, cmdEventTrack } from "./events.ts";
-// Overview commands
 export { cmdContext, cmdSchema } from "./overview.ts";
 export type { TagCreateOptions, TagDeleteOptions, TagGetOptions } from "./tags.ts";
-// Tag commands
 export { cmdTagCreate, cmdTagDelete, cmdTagGet, cmdTagList } from "./tags.ts";
+export type {
+  TicketAssignOptions,
+  TicketCloseOptions,
+  TicketCreateOptions,
+  TicketDeleteOptions,
+  TicketGetOptions,
+  TicketReplyOptions,
+  TicketSearchOptions,
+  TicketUpdateOptions,
+} from "./tickets.ts";
+export {
+  cmdTicketAssign,
+  cmdTicketClose,
+  cmdTicketCreate,
+  cmdTicketDelete,
+  cmdTicketGet,
+  cmdTicketReply,
+  cmdTicketSearch,
+  cmdTicketUpdate,
+} from "./tickets.ts";
+export type { TicketTypeGetOptions, TicketTypeListOptions } from "./ticketTypes.ts";
+export { cmdTicketTypeGet, cmdTicketTypeList } from "./ticketTypes.ts";

package/src/commands/overview.ts

@@ -3,7 +3,7 @@ import { createClient, handleIntercomError } from "../client.ts";
 import { CLIError, type GlobalOptions, getTokenAsync, output } from "../utils/index.ts";
 
 export async function cmdContext(options: GlobalOptions): Promise<void> {
-  const token = await getTokenAsync();
+  const token = await getTokenAsync(options.configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }

package/src/commands/tags.ts

@@ -14,8 +14,8 @@ export interface TagDeleteOptions extends GlobalOptions {
   id: string;
 }
 
-async function requireToken(): Promise<string> {
-  const token = await getTokenAsync();
+async function requireToken(configDir: string): Promise<string> {
+  const token = await getTokenAsync(configDir);
   if (!token) {
     throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
   }
@@ -23,7 +23,7 @@ async function requireToken(): Promise<string> {
 }
 
 export async function cmdTagList(options: GlobalOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching tags...").start();
 
   try {
@@ -49,7 +49,7 @@ export async function cmdTagList(options: GlobalOptions): Promise<void> {
 }
 
 export async function cmdTagCreate(options: TagCreateOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Creating tag...").start();
 
   try {
@@ -72,7 +72,7 @@ export async function cmdTagCreate(options: TagCreateOptions): Promise<void> {
 }
 
 export async function cmdTagGet(options: TagGetOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Fetching tag...").start();
 
   try {
@@ -95,7 +95,7 @@ export async function cmdTagGet(options: TagGetOptions): Promise<void> {
 }
 
 export async function cmdTagDelete(options: TagDeleteOptions): Promise<void> {
-  const token = await requireToken();
+  const token = await requireToken(options.configDir);
   const spinner = ora("Deleting tag...").start();
 
   try {

package/src/commands/ticketTypes.ts

@@ -0,0 +1,76 @@
+import ora from "ora";
+import { createClient, handleIntercomError } from "../client.ts";
+import { CLIError, type GlobalOptions, getTokenAsync, output } from "../utils/index.ts";
+
+export interface TicketTypeListOptions extends GlobalOptions {}
+
+export interface TicketTypeGetOptions extends GlobalOptions {
+  id: string;
+}
+
+async function requireToken(configDir: string): Promise<string> {
+  const token = await getTokenAsync(configDir);
+  if (!token) {
+    throw new CLIError("Not logged in", 401, "Run 'intercom login' to authenticate.");
+  }
+  return token;
+}
+
+export async function cmdTicketTypeList(options: TicketTypeListOptions): Promise<void> {
+  const token = await requireToken(options.configDir);
+  const spinner = ora("Listing ticket types...").start();
+
+  try {
+    const client = createClient({ token, dryRun: options.dryRun });
+    const result = await client.ticketTypes.list();
+
+    spinner.stop();
+
+    const ticketTypes = (result.data ?? [])
+      .filter((tt): tt is NonNullable<typeof tt> => tt !== undefined)
+      .map((tt) => ({
+        id: tt.id,
+        name: tt.name,
+        description: tt.description,
+        category: tt.category,
+        icon: tt.icon,
+        archived: tt.archived,
+        created_at: tt.created_at,
+        updated_at: tt.updated_at,
+      }));
+
+    output({ total: ticketTypes.length, ticket_types: ticketTypes }, options.format);
+  } catch (error) {
+    spinner.fail("Failed to list ticket types");
+    handleIntercomError(error);
+  }
+}
+
+export async function cmdTicketTypeGet(options: TicketTypeGetOptions): Promise<void> {
+  const token = await requireToken(options.configDir);
+  const spinner = ora("Fetching ticket type...").start();
+
+  try {
+    const client = createClient({ token, dryRun: options.dryRun });
+    const ticketType = await client.ticketTypes.get({ ticket_type_id: options.id });
+
+    spinner.stop();
+
+    output(
+      {
+        id: ticketType?.id,
+        name: ticketType?.name,
+        description: ticketType?.description,
+        category: ticketType?.category,
+        icon: ticketType?.icon,
+        archived: ticketType?.archived,
+        created_at: ticketType?.created_at,
+        updated_at: ticketType?.updated_at,
+      },
+      options.format,
+    );
+  } catch (error) {
+    spinner.fail("Failed to fetch ticket type");
+    handleIntercomError(error);
+  }
+}